4139 Jobs Found
Vehicle Maintenance Foreperson Full-time Job
Maintenance & Repair BramptonJob Details
CLOSING DATE: September 4, 2024
AREA OF RESPONSIBILITY:
Reporting to the Supervisor, Vehicle Maintenance this position coordinates the day-to-day activity of various disciplines to ensure all buses are safe, operational and clean, and that they meet Corporate and regulatory standards.
- Provide daily supervision of vehicle maintenance staff and equipment. Is readily available to answer staff questions, provide on-the-job training and clear instructions. Motivate staff, mediate and investigate root causes to resolve conflicts. Accountable for scheduling and coordination of staff activities to ensure efficient operation while holding staff accountable, meeting standards and in full compliance of regulations.
- Ensure accurate record keeping and reporting of a wide range of performance indicators. Ensures completion and submission of Ministry of Transportation Inspections, Drive Clean program, follow-up and report on Joint Health and Safety inspections and issues, accident damage, warranty, manufacturer recalls, Transport Canada recalls and WSIB forms.
- Provide leadership by creating programs, schedules and Standard Operating Procedures (SOPs) for staff. Ensure SOPs and equipment are up-to-date to maximize productivity without compromising standards and safety. Engage the services of outside suppliers to purchase just-in-time repair parts and to perform services. Oversee the inventory of spare parts through a stockroom with a perpetual inventory and procurement.
- Recommend changes in on-site procedures to respond to regulatory changes (i.e. safety) and to meet customer service expectations. Identify training and development needs of the team, and inform Supervisor.
- Share information with Supervisor and others regularly. Assist with budget preparation and setting financial controls. Represent function at meetings and as required on committees. Provide information for RFQs and RFPs. Respond to questions from internal and external stakeholders.
SELECTION CRITERIA:
EDUCATION:
- Minimum high school (Grade 12) diploma or equivalent
- Ontario Motor Vehicle Mechanics Licence, class 310T
REQUIRED EXPERIENCE:
- 2 years experience in a Vehicle Maintenance environment, Heavy Duty Vehicles preferred, with 2 years experience as a team lead or supervisor in a unionized environment preferred
OTHER SKILLS AND ASSETS:
- Good working knowledge of automotive and heavy truck parts
- Ability to understand and document procedures (SOPs) in English language
- Knowledge of Health & Safety (i.e. WHMIS) regulations and other applicable legislation an asset (i.e. Highway Traffic Act)
- Ability to use PC, Microsoft Office
LI-AV
**Various tests and/or exams may be administered as part of the selection criteria.
If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request.
Interview: Our recruitment process may be completed with video conference technology.
Vehicle Maintenance Foreperson
City Of Brampton
BramptonMaintenance & Repair Full-time
86,091 - 96,853
Learn More
CAR WASHER Full-time Job
General Category CaledonJob Details
This position ensures UPS facility and vehicle fleets are kept clean and positively represent UPS when in service. This position washes vehicles on a daily basis using necessary tools and equipment.
Job Type: Part-Time - Permanent
Work Location: 12424 Dixie Road Caledon ON
Workdays:Tuesday to Saturday
Shift Start: 7:00 PM Shift averages 3-5 hours a day, but hours, start times/finish times may vary with operational need. Flexibility required.
Pay rate: $17.80/hr. (base rate of $17.30/hr. + an hourly bonus of $.50).
** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**
Responsibilities and Duties:
- Drives UPS delivery trucks through carwash.
- Learns and properly executes UPS safe driving methods.
- Cleans inside of UPS delivery trucks thoroughly.
Qualifications / Requirements:
- Meets local age and operations requirements to operate a vehicle
- Valid Ontario G License
- Available to work daily, Tuesday – Saturday
- Tractor trailer experience – Preferred
Compensation and Benefits:
- Pay rate of $17.80/hr.(base rate of $17.30/hr. + an hourly bonus of $0.50)
- Automatic pay rate progression as per the existing Union Collective Agreement (top rate: $27.01/hr. after 48 months)
- Tuition reimbursement of up to $2,000 per semester
- Extended health and dental benefits after one year of service
- 2 weeks of paid vacation after one year of service
- Immediate access to UPS ‘Employee Discounts’ upon hiring
- Paid training
- Opportunity for advancement within a Fortune 50 Company
- Free onsite parking
Working Conditions:
- Exposed to changing temperatures while working in a warehouse environment.
Of Note:
- In our industry, this position is also known as Warehouse Worker Warehouse Associate Sorter Loader/Unloader and Shipper/Receiver.
CAR WASHER
UPS
Caledon - 27.54kmGeneral Category Full-time
17.80
Learn More
PACKAGE DRIVER Full-time Job
Transportation & Logistics KitchenerJob Details
The Package Delivery Driver position is a physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying packages that typically weigh 25 - 35 lbs. and may weigh up to 70 lbs. Package Delivery Drivers must have excellent customer contact and driving skills. Qualified applicants must have a valid driver’s G or higher license issued in the state of Ontario. Package Delivery Drivers are expected to comply with UPS appearance guidelines and wear the company-provided vest/uniform.
Job Type: Full -Time Permanent
Work Location: Kitchener Center, 65 Trillium Park Place Kitchener ON N2E1X1, May be relocated to Guelph @ 550 Hanlon Creek Blvd Guelph ON N1C0E5
Workdays: Monday to Friday.
Shift Start: 9:30 AM (Flexibility with start & finish times is required based on operational needs) * average 8-10 hours
Hourly Wage: $18.00/hourly (Base Rate $17.30/hr. + Bonus of $0.70/hr.)
KEY RESPONSIBILITIES:
- Deliver and pick up UPS packages efficiently and effectively
- Learn and properly execute UPS safe and defensive driving methods Assist with loading and unloading trucks as required
- Record, track, and maintain information about delivered packages
- Comply with UPS appearance guidelines by wearing the company provided vest and uniform
REQUIREMENTS:
- Ability to lift up to 70 lbs. (32kg) unassisted. Typical package weight ranges from 25-35 lbs.
- Capacity to work in a fast-paced environment
- Strong customer service skills
- Proficiency in navigating and finding locations using maps, GPS devices, and map books
- Possession of a valid Ontario G driver’s license
- Clean Driver's Abstract confirming: a) No violations for the current year (last 12 months) and no more than 2 violations for the previous 3-year period (last 36 months) b) No accidents and maximum 5 demerit points for the previous 3-year period (last 36 months)
COMPENSATION AND BENEFITS:
- HOURLY WAGE: $18.00/hourly (Base Rate $17.30/hr. + Hourly Bonus of $0.70/hr.)
- Guaranteed wage progression through Union Collective Agreement to $35.89 per hour after 48 months of service
- Paid training
- Overtime
- Weekly Pay/ Direct Deposit- Every Friday
- Personal Paid Days off (after 60’s days initial probation)
- 2 weeks of paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 weeks)
- Extended Health Care Benefits (Vision, health, life insurance, and dental benefits after one year of service)
- Pension plan
- Immediate access to UPS ‘Employee Discounts’
- Free Onsite Parking
- Employee Referral Bonus Program (conditions applied)
- Opportunity for advancement within a Fortune 50 Company
EXPENSES/WORKING CONDITIONS:
- Monthly union dues (approximately $52/month)
- A union initiation fee of $50 (will be deducted after completing 90 working days with UPS)
- Exposed to hot/cold temperatures when working outdoors and warehouse facilities
- Wear a company-provided uniform and adhere to the company’s Appearance Guidelines
- Of Note: In our industry, this position is also known as Courier, Delivery Driver, Personal Vehicle Driver, etc.
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
PACKAGE DRIVER
UPS
Kitchener - 65.79kmTransportation & Logistics Full-time
18
Learn More
Frito Lay Route Sale Representative Full-time Job
Sales & Retail Greater SudburyJob Details
As a Route Sales Representative at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and merchandising. You will be responsible for developing and sustaining a growing snack foods business to an assigned group of retail customers, for example, grocery, gas and convenience stores.
What you can expect from us:
- Competitive compensation and comprehensive benefits designed to fit your unique needs
- A dynamic and inclusive culture that promotes you to bring your whole-self to work
- Inspiring positive change for people and the planet with sustainability goals
- A supportive team that will encourage your professional growth and development
Responsibilities
- Executing hands on activities: managing product placement on shelves, increasing shelf facings and racks, handling carton returns, inventory movement and cleaning shelving and racks
- Identifying changing customer needs through a constant review of the highest selling products
- Developing all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service objectives
- Selling and executing national and local promotions, soliciting placement of incremental marketing equipment, displays, racks and selling product inventory for customer volume demands
- Managing inventory to ensure balanced accounts and fresh products for customers
Qualifications
- Valid full G or class 5 driver’s license
- A car or reliable, consistent access to a car and a clear/clean driving record
- Scheduling flexibility: work schedule can vary (weekends/holidays included)
- Previous sales experience with a consumer-packaged goods or retail organization preferred
- Outstanding organizational skills (able to handle multiple priorities, problem solve, meet targets
Frito Lay Route Sale Representative
PepsiCo
Greater Sudbury - 326.78kmSales & Retail Full-time
Learn More
PepsiCo Beverages Full Time Delivery Driver Full-time Job
Transportation & Logistics EssexJob Details
In this role you will help us get our famous brands to the people who love them all across Canada.You’re ambitious and hard-working and see every challenge as an opportunity. You pride yourself on being motivated, strong and a team player, and you have strong organizational and communication skills. You want a job that will maximize your earning potential as well as open doors for the future and prefer to be out in the world rolling up your sleeves than behind a desk all day.
Your experience may include customer service. This is a great role for people who worked successfully with a high degree of independence and have experience dealing with people.
To learn more about the work you’ll be doing as a Delivery Driver,please reviewour realistic job previewhere: https://vimeo.com/674990551/f1a5cc3467
It will be referenced throughout the interview process.
Compensation:
- $26.32 per hour with full-time hours and overtime opportunities
What you can expect from us:
- A working environment that puts health and safety first
- Great people and culture – proudly bring your whole self to work!
- Future growth opportunities. We are one of Canada’s top 10 employers of youth. Ask us more in your interview!
Responsibilities
- Establishing and maintaining positive working relationships with the primary contacts at each account, acting as a PepsiCo ambassador.
- Providing accurate, timely product deliveries and unloading product as directed by the customer
- Processing invoices and handling daily settlement of accounts
- Stocking and rotating product in various environments, merchandising to standard at all accounts
- Building displays and setting up promotional materials such as pricing signs and banners
- Accurately completing all necessary paperwork
- Performing all assigned duties in a safe and responsible manner, while in compliance with all laws and transportation regulations
Physical demands and working conditions:
- You can lift/carry large loads up to 50 lbs repetitively throughout an 8-10 hour day
- You can maneuver large loads by hand and with use of various aides, requiring a wide range of physical agility, flexibility, and strength
- You will be exposed to a variety of weather and temperature ranges, and you will safely operate the equipment during poor road and driving conditions
Qualifications
- You have excellent people skills and know how to work with customers
- You have a High School Diploma, Professional Studies Diploma or Equivalence
- You must have a valid Class 1 CDL driver’s license in good standing with a safe driving record
- You’re physically fit
- You are self-motivated and can work under minimal supervision
Additionalskills you may have (notrequired, these are assets)
- Flexibility to work extended hours and overtime
- Ability to drive manual transmission
PepsiCo Beverages Full Time Delivery Driver
PepsiCo
Essex - 298.99kmTransportation & Logistics Full-time
26.32
Learn More
Customer Service Learning Specialist Full-time Job
Customer Service TorontoJob Details
The Customer Service Training team is looking for dynamic, proactive, and motivated instructors who will use excellent communication, organizational, leadership skills to plan and deliver quality training programs.
In this role, the Learning Specialist will conduct training, coaching and facilitation for front line employees and managers in the Corporate Customer Service Training Branch. Deliver initial, regulatory, recurrent, and soft skills training to ensure appropriate levels of compliance and customer service levels are met and maintained. The position does require traveling.
Posting End Date: Aug 27, 2024
Responsibilities:
- Provide classroom and instruction/ facilitation related to Customer Service, Initial, Regulatory, soft skill, and customer service excellence, as required.
- Provide coaching and operational support to front line employees as required.
- Evaluate/coach trainee performance and provide timely feedback/coaching to participants.
- Prepare reports on training activities as required.
- Support scheduled training activities, training events and other training related activities.
- Complete existing training/communications material such as pre and post training documentation.
- Liaise with Training Delivery Managers and other members of the Customer Service Training team.
- Provide operational support to the Customer Service Training, CS Safety, Airport branch (Safety / Regulatory Compliance) as required.
- Assist in maintaining training records.
- Participate in meetings, workshops, etc., as required.
- Follow any Training Initiatives as outlined by the Customer Service Training Delivery Manager or Corporate Customer Service Training.
Qualifications
- High School degree
- Knowledge of adult learning methodologies
- Must be a self-starter with excellent time management skills
- High regard for safety
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Proficient in Airport Process for Customer Service
- Must have excellent attendance, punctuality, and performance records.
- Proficient in MS Windows, Word, Excel, Power Point, Teams, and SharePoint.
- Must be able to travel.
- Excellent facilitation and instruction skills.
- Highly flexible and adaptable
- Ability to meet deadlines, work under pressure and prioritize multiple projects
- Strong leadership and conflict resolution skills
- Motivated and enthusiastic team player
- Ability to work independently with minimal supervision
- Flexibility to work AM and PM shift times
- Weekend training may be required on an ad hoc basis
- Bilingualism (English/French) is an asset
Conditions of Employment:
-
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Bilingual (English and French)
Customer Service Learning Specialist
Air Canada
Toronto - 28.23kmCustomer Service Full-time
Learn More
Sr. Data Analyst Full-time Job
IT & Telecoms TorontoJob Details
Reporting to the Sr. Manager, Revenue Assurance, the successful candidate will be an energetic, thorough, and detail-oriented contributor with expert knowledge of controls, data analytics and reporting. We have a bold vision of developing new Revenue Assurance capabilities to deliver even better experiences to our valued customers and frontline team members that support our customers. To enable that vision, we are looking for individuals with a passion for collaboration and innovation. Gone are the days of traditional transactional reporting using clunky tools and stale data – join us to make an impact!
What you’ll be doing:
- Lead the development and migration of Revenue Assurance controls, reporting and dashboards through the entire development lifecycle (scoping, requirements, development, QA, defect management, deployment, etc.) in Databricks.
- Monitor Revenue Assurance controls, reporting and dashboards to identify revenue related risks, and recommend, implement, and monitor corrective actions.
- Perform analysis and transformation of various internal and external data sets with the aim of generating actionable insights.
- Undertake self-initiated analysis to uncover opportunities or instances of revenue or cost exposure/overbilling.
- Help with process automation, technical and analytical support to the operational and management teams when required.
- Generate business case and/or cost benefit statements to support analysis and key findings for any revenue recovery opportunities.
- Collaborate with key internal and external stakeholders to resolve issues or identify and implement opportunities that improve operational processes when required.
- Identify opportunities to leverage advanced analytics (esp. predictive) to effect better business outcomes.
- Support data stewardship and data governance activities and initiatives as needed.
What you’ll bring:
- Undergraduate degree from a recognized university (computer science/engineering, mathematics, business, or equivalent).
- 2-4 years of demonstrated coding, business reporting and analytical experience, preferably within the telecom industry.
- Experience analyzing, manipulating, transforming, and interpreting large and complex datasets (i.e., millions of rows)
- Technical Aptitude: Advanced knowledge of database queries, structures, and data management principles. Python, Excel/VBA, SAS, Business Objects, and other coding will be an asset.
- Experience with one or more current BI and visualization tools such as Tableau and Power BI.
- Demonstrated knowledge of the master data lifecycle, including experience with data profiling and data quality.
- Practical experience with Software Development Lifecycle (SDLC) and ETL (extract, transform, load) processes and associated tools.
- Exceptional analytical and problem solving skills.
- Excellent interpersonal and communication skills with ability to work with cross-functional teams.
- Strong planning and organizational skills and ability to contribute to and support multiple projects in a high-paced performance environment.
What’s in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
- Competitive salary & annual bonus
- Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs
- Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores
- Paid time off for volunteering
- Company matching contributions to charities you support
- Growth & Development Opportunities:
- Self-driven career development programs (E.g. MyPath program)
- Rogers First: priority in applying to internal roles of interest
- Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual classes
- Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!
If you are selected to move forward in the recruitment process, here is what you can expect:
- 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: No Selection
Posting Category/Function: Finance & Accounting & Audit / Compliance
Requisition ID: 311907
Sr. Data Analyst
Rogers Communications Inc
Toronto - 28.23kmIT & Telecoms Full-time
Learn More
Customer Experience Associate Full-time Job
Customer Service Parry SoundJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : Ontario : Parry Sound
Customer Experience Associate
Scotiabank
Parry Sound - 186.92kmCustomer Service Full-time
Learn More
Software Engineer with Python, Django and GCP Full-time Job
IT & Telecoms TorontoJob Details
Scotiabank’s Information Technology and Solutions provides global technology solutions support to each of our core businesses - Domestic Banking, International Banking, Global Banking & Markets and Global Wealth & Insurance. Our technology-based solutions enable Scotiabank to achieve sustained profitable growth and a competitive advantage.
The Client Central technology team is an integral part of Global Technology Applications (GTA) team.
We are comprised of high performing, energetic, results-oriented, and collaborative individuals who thrive in our dynamic and agile environment to deliver the best solutions to meet the needs of our customers.
The role
We are looking for a Software Developer to join our team to help move forward our strategy and vision.
As a member in the Client Central technology team, you will be working alongside a group of technology professionals responsible for technical design, development, and delivery of various solutions to resolve multi-dimensional business problems to support business needs. We are looking to fill our team with forward thinking individuals who embrace change, are passionate about their profession, are flexible, curious, continuous learners and who want to achieve challenging goals and have long-lasting impact on our customers and the Bank.
You will be a hands-on technologist with a results-oriented and curious mindset and deep technical skills. You will provide the delivery of technical solutions, while ensuring they are delivered on time, on budget, and with high quality. You will have the opportunity to be mentored by senior team members, while bringing a fresh perspective to the team.
Responsibilities
- Responsible for the design, development and successful implementation of effective and quality solutions to support client data processing, reporting and analytics.
- Work within a big data ecosystem (GCP, Hadoop) to design and deliver complex software components and applications.
- Analyze complex business requirements and transform them into robust technical specifications.
- Adapt to change quickly and adjust work accordingly in a positive manner.
- Effectively contribute to and collaborate with a dynamic, agile development team, working to build a high-performing team in an inclusive work environment.
- Collaborate and clearly communicate with partner BA, QA and business teams.
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:
- 5+ years of relevant software development and IT industry work experience, with focus on big data technologies
- Disciplined in development methodology and familiar with software development technologies and concepts. Hands on experience in design, development and successful deployment of large-scale projects from end to end
- Proven analytical and problem-solving abilities. Candidate should be able to work both independently and, in a team, -oriented collaborative environment, by understanding the design documents and handling application development, unit testing and QA support
- Excellent programming skills in Python
- Hands-on working experience in Django frameworks is an asset.
- Experience with a wide spectrum of big data technologies including Hive, Spark, HQL, Spark, SQL, Hadoop/HDFS
- Practical expertise using agile delivery with deep understating of core agile concepts, and continuous delivery and deployment methodologies (GitHub, Bitbucket, Maven, Jenkins, Artifactory, Airflow, etc).
- Strong SQL knowledge and experience working with relational databases, including database modeling.
- Experience with GCP (Google Cloud Platform) is a plus.
- Knowledge of Kafka and NiFi is a plus
- Knowledge and experience in Capital Markets and Master Data Management would be an asset
What's in it for you?
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to create meaningful customer experiences.
- An opportunity for mentorship from experienced and knowledgeable technologists
- You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
- We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (on pension & profit sharing), generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave and much more.
Location(s): Canada : Ontario : Toronto
Software Engineer with Python, Django and GCP
Scotiabank
Toronto - 28.23kmIT & Telecoms Full-time
Learn More
Customer Service Representative Full-time Job
Customer Service CobourgJob Details
As a Customer Experience Associate/ Cobden/ Permanent/ Part-time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : Ontario : Cobden
Customer Service Representative
Scotiabank
Cobourg - 132.07kmCustomer Service Full-time
Learn More
Software Developer Full-time Job
IT & Telecoms TorontoJob Details
Software Developer for the Fraud IT team under Global Functions Technology.
Job Description
What is the opportunity?
This is an exciting opening for a Senior Developer in the dynamic Fraud IT team. Fraud IT is front line in protecting our clients and RBC from a wide range of fraudulent activity and has a direct impact on RBC's bottom line. You'll be responsible for designing and enhancing detection components and working with Cloud technologies including Openshift, Azure, Kafka, and ElasticSearch. The team embraces an innovative mindset and exploring new solutions and technologies to continuously improve our detection capability and supporting platforms.
What will you do?
-
Designing, coding, analyzing, and modifying programming systems, including encoding, testing, debugging and installing for a large-scale system
-
Contribute to technical design, development, and implementation of applications
-
Design, build, and maintain APIs, Microservices and Responsive web applications by leveraging best practices alongside a global development team
-
Integrate applications with 3rd party tools and deploy to cloud services
-
Implement effective automation testing strategies along with the build activities
-
Ensure code quality, performance, scalability, responsiveness of applications
-
Work with technology vendors and own relationships with them to drive seamless delivery of dependent applications
-
Conduct and contribute to design and code reviews ensuring our apps are scalable, testable, and maintainable
-
Participate in post-implementation reviews of application, development, and processes, continually working to create a learning environment by sharing with others
-
Work in an Agile team environment which is fast paced, fun and collaborative
-
Ensuring the operating efficiency of existing application systems. Maintaining records for the documentation of systems development and revisions
-
Conducting analyses of organizational needs and goals for the development and implementation of application system
-
Working with different RBC internal teams for software feature delivery, support and bug fixes
-
Stay current and competitive by keeping up to date with the latest platform capabilities, security, performance, and reusability
-
Must have 3-4 years working experience as a software developer
-
Will be responsible for reviewing Business requirements and a lead participant in application solutioning, design, and development execution
What do you need to succeed?
Must-have
-
3+ years experience in Java and Scala
-
3+ years experience in Unix/Linux platforms
-
Cloud platform experience such as Azure, AWS, or Openshift
-
Experience using noSQL technologies such as Elastic Search
-
Experience with Kafka
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
-
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
-
Leaders who support your development through coaching and managing opportunities
-
Ability to make a difference and lasting impact
-
Work in a dynamic, collaborative, progressive, and high-performing team
-
Flexible work/life balance options
-
Opportunities to do challenging work
-
Opportunities to take on progressively greater accountabilities
#LI-Hybrid
#LI-POST
#TECHPJ
Job Skills
Decision Making, Enterprise Application Delivery, Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Systems Integration, System Applications, Systems Software
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-04-22
Application Deadline:
2024-09-30
Software Developer
Royal Bank Of Canada
Toronto - 28.23kmIT & Telecoms Full-time
Learn More
Customer Service Representative Full-time Job
Customer Service OakvilleJob Details
Application Deadline:
08/29/2024
Address:
1461 Rebecca Street
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO CANADA
Oakville - 26.58kmCustomer Service Full-time
33,850 - 44,000
Learn More