1792 Jobs Found
Senior IT Security Analyst Full-time Job
Coca-Cola Canada Bottling Limited
IT & Telecoms TorontoJob Details
Work Location - Anywhere in Canada (Hybrid)
Employee Type - Regular Employee FT Salaried
We are seeking an experienced Senior Cybersecurity Analyst specializing in Governance, Risk, and Compliance (GRC) to help develop, implement, and manage our comprehensive GRC program. The ideal candidate will also have a deep understanding of enhancing a Change Advisory Board (CAB) program and managing advanced governance technologies like Resolver, AuditBoard, OneTrust, Microsoft Purview and Data Loss Prevention (DLP) tools. Expertise in integrating these technologies with platforms like ServiceNow is critical.
Responsibilities
- Help design, build, and manage the organization's GRC program to ensure compliance with regulatory requirements.
- Assist in overseeing the Governance, Risk, and Compliance (GRC) program, including updating the GRC tool as necessary and managing program assignments.
- Develop and oversee a robust CAB program, facilitating effective change management across IT systems.
- Help drive, lead, manage and optimize governance and the use and implementation of technologies such as Kroll Resolver, AuditBoard, OneTrust, Microsoft Compliance Manager, Azure Policy, Microsoft Information Protection (MIP), Azure Blueprints, Microsoft Cloud App Security (MCAS), Azure Active Directory (Azure AD), Microsoft Defender for Cloud Apps, Microsoft Defender for Identity, Microsoft Insider Risk Management, Microsoft Purview, Azure Governance Visualizer (AzGovViz), and ensure their effective integration with other IT service management tools. If you don’t know the tools, a can do or can learn attitude would be great!
Qualifications
- Bachelor’s degree in Information Technology, Cybersecurity, or a related field.
- 5 years or more of experience in a cybersecurity role with a focus on GRC.
- In-depth Knowledge of GRC Frameworks: Proficiency in designing, building, and managing GRC programs to ensure compliance with regulatory requirements.
- Change Management Expertise: Ability to develop and oversee a robust Change Advisory Board (CAB) program, facilitating effective change management across IT systems.
- Some Technical Proficiency with Governance Technologies: Skilled in the use and implementation of technologies such as Microsoft Compliance Manager, Azure Policy, Microsoft Information Protection (MIP), Azure Blueprints, Microsoft Cloud App Security (MCAS), Azure Active Directory (Azure AD), Microsoft Defender for Cloud Apps, Microsoft Defender for Identity, Microsoft Insider Risk Management, Microsoft Purview, and Azure Governance Visualizer (AzGovViz). A willingness to learn unfamiliar tools is also crucial.
- GRC Tools: Knowledgeable with Governance Technologies like Resolver, AuditBoard or OneTrust.
- ITSM: Familiar with ITSM Technologies like ServiceNow.
- One or more of the following security certifications are preferred:
Certified Information Systems Security Professional (CISSP)
Certified Information Security Manager (CISM)
Certified in Risk and Information Systems Control (CRISC)
Certified Governance of Enterprise IT (CGEIT)
NIST Cybersecurity Framework (NCSF) Certification
Senior IT Security Analyst
Coca-Cola Canada Bottling Limited
Toronto - 49.51kmIT & Telecoms Full-time
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Full Stack Web Developer Full-time Job
Coca-Cola Canada Bottling Limited
IT & Telecoms TorontoJob Details
In this role, you will contribute to the design and development of user interfaces for advanced analytics applications.
**It will be advantageous to provide a link to your portfolio and/or github repo.**
Responsibilities
• Collaborate closely with the Advanced Analytics team, including data scientists and business analysts, to understand requirements and translate them into intuitive and visually appealing user interfaces.
• Design and develop interactive and user-friendly apps for advanced analytics applications, adhering to industry-leading UI/UX design principles and best practices.
• Implement responsive web designs that are compatible with various devices and browsers, ensuring optimal user experience across platforms.
• Utilize front-end frameworks such as React, Angular, or Vue.js to build dynamic and scalable applications that seamlessly integrate with backend data systems.
• Leverage data visualization libraries and tools (e.g., D3.js, Tableau) to present complex data insights and analytics results in a clear and meaningful manner.
• Conduct user research, gather feedback, and perform usability testing to iterate on designs, continuously improving the user experience and enhancing data accessibility.
• Collaborate with data engineers to integrate UI/UX designs with data pipelines and backend systems, ensuring efficient data flow and high-performance delivery.
• Stay updated with the latest UI/UX trends, front-end and back-end development techniques, and data visualization practices, proactively seeking opportunities to enhance Coke Canada’s analytical capabilities.
• Maintain code quality through regular code reviews, adhering to coding best practices, and ensuring high standards of performance, security, and scalability.
Qualifications
• Bachelor's degree in Computer Science, Data Science, Human-Computer Interaction, or a related field.
• 3+years of professional experience
• Proficient in HTML, CSS, and JavaScript, with demonstrated experience in front-end frameworks such as React, Angular, or Vue.js.
• Proficient with backend languages and frameworks (e.g. Python, Node.js, PHP)
• Experience working with SQL databases (PostgreSQL/MySQL) and NoSQL databases (MongoDB, DynamoDB, Redis, etc.)
• Experience with implementing and consuming REST APIs
• Proficient with Cloud Architecture like Azure Services
• Proficient with SSO Integration like OAuth and SAML
• Demonstrated experience with GIT and GitHub
• Strong understanding of UI/UX design principles, data visualization techniques, and information architecture.
• Experience in developing responsive web applications, ensuring compatibility across different devices and browsers.
• Familiarity with data visualization libraries and tools (e.g., D3.js, Tableau) to effectively present and interact with data.
• Demonstrated experience of data-driven decision-making processes and experience collaborating with data scientists or analysts.
• Strong problem-solving and analytical thinking skills, with a passion for leveraging analytics to drive business insights.
• Excellent communication and collaboration skills, with the ability to effectively translate complex technical concepts to both technical and non-technical stakeholders.
Full Stack Web Developer
Coca-Cola Canada Bottling Limited
Toronto - 49.51kmIT & Telecoms Full-time
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Industrial Electrician Full-time Job
Canadian Tire Corporation, Limited
Maintenance & Repair TorontoJob Details
**This is a dayshift position 7:00am -7:00pm Wed to Fri for 2 weeks and Wed-Sat the 3rd week**
Responsibility
- Adhere to all safety policies and procedures; working in a safe and effective manner
- Perform service and preventative maintenance on all equipment within the DC
- Respond to all equipment breakdowns in a timely manner based on priority systems
- Maintain accurate parts and work order records (logged hours, Stores parts used, and detailed comments on failure cause/solution(s) or other relevant technical details) on computerized maintenance system (MAXIMO)
- Perform repairs with minimal supervision, take responsibility and make decisions to see the job to completion within time demands
- Troubleshoot electrical systems through the use of electrical schematics, personal computers, panel layouts or manufacturer's specifications to effect repair
- Provide information on equipment/system problems to coordinator and provide updates as required
- Provide required shift change hand-off information on equipment repairs or work orders to shift coordinator and incoming trades
- Make recommendations to improve equipment operation/efficiency, reduce maintenance costs and improve maintenance service to customers
- Demonstrate flexibility when tasks are reassigned or altered
- Follow maintenance quality and standard operating procedures as established
Qualifications
- MANDATORY - Current Ontario Certificate of Qualification (Industrial Electrician – 442A) or #309A Construction Electrician with relevant industrial experience
- Experience effectively troubleshooting equipment electrical/controls problems and investigating the root cause of such problems
- Experience in troubleshooting programmable controller (PLC) systems
- Knowledge of electrical and electronic equipment as well as various testing procedures to diagnose and repair/setup of such equipment
- Experience in the installation, trouble shooting and repair of DC Controllers and AC drives
- Photo Electrics
- Experience in working with computerized maintenance management software (CMMS)
- Ability to work at heights up to 100 feet
- Ability to stand for long periods with occasional laying down, stooping and crouching, plus frequent heavy lifting
Assets
- Experience working on conveyors, sortation equipment, towlines& cranes
- Detailed programming of PLCs and PLC systems
- Experience with Maximo
- Demonstrated ability to plan/execute own work effectively and efficiently
- Demonstrated ability to work effectively either alone or with other electricians
- Technical training via apprenticeship
Industrial Electrician
Canadian Tire Corporation, Limited
Toronto - 49.51kmMaintenance & Repair Full-time
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ENVIRONMENTAL H&S FIELD REPRESENTATIVE Full-time Job
Medical & Healthcare TorontoJob Details
The successful candidate for this position will be a member of the Environmental Health & Safety Compliance Unit responsible for providing Construction Health and Safety Compliance support to Toronto Water operations. The EH&S Field Representative (Construction Health & Safety) is responsible for the on-site implementation, supervision, monitoring, auditing, and continual improvement of programs and activities related to Corporate and Division health, safety, and quality management systems.
Major Responsibilities:
Responsibilities of the Environmental Health & Safety Filed Rep (Construction Health & Safety) include:
- Assists in the preparation of various manuals, standard operating procedures and performance reports, providing feedback to management and clients to demonstrate progress of activities.
- Researches, develops, implements, maintains detailed plans and recommends policies/procedures regarding program specific (relative to their portfolio) needs for the continuous improvement of Division systems and programs that drive consistent risk management efforts and support compliance with regulatory and other business requirements.
- Is the central client contact for all Toronto Water EH&S compliance related issues within their respective portfolio (Construction Health & Safety), providing expert technical expertise to clients, Toronto Water partners, and the unit’s EH&S Compliance Field Reps on regulatory inspections, regulatory requirements (legislation, orders, requirement and narratives).
- Leads, coordinates or participates in multidisciplinary project teams to ensure a consistent and coordinated approach to EH&S Construction Health & Safety and Contractor Management Program development and implementation within Toronto Water.
- Liaises with EH&S Compliance peers to ensure an integrated approach to the development, implementation, maintenance and continual improvement of a comprehensive environment, health and safety management system (including the necessary policies, programs, procedures and tools) for Toronto Water’s compliance programs.
- Oversees and coordinates Contractor construction activities, including Facility Access Permissions, Lockout/Tag-out, Pre-construction meetings, Tender reviews, Shutdown Request and Notifications, Pre-start H&S Reviews, Facility work inspections, Contractor Orientations, Job Safety Analysis, etc.
- Establishes and maintains an accident and incident reporting system and identifies key performance metrics to track environment, health and safety performance programs to help identify and prioritize any areas of concern. Performs root cause investigations as required and is responsible for the development, implementation, and maintenance of an accident and incident reporting system and/or indices or standards against which Divisional and program performance can be measured.
- Coordinates the performance of regular site inspections to identify existing or potential hazards and environmental impacts, recommends corrective or preventive actions, and provides the necessary follow up.
- Where applicable, prepares internal audit reports and documents findings, identifies deficiencies, and makes recommendations on areas of improvement in the health and safety management system, programs, operations, procedures and practices.
- Ensure site-specific contingency plans and business continuity procedures are developed for and followed in the event of an emergency and ensures that such procedures are tested and maintained through audits, spot checks, and contingency plan testing.
- May be called upon to provide emergency or incident (such as spills or an occupational injury) response in the form supporting implementation of recommended compliance plans or other emergency needs as may be requested.
- Supports training in the development, maintenance (and possible delivery) of course addressing environment, health and safety compliance, emergency response and due diligence.
- Maintains professional and constructive relations with internal staff, project managers, consultants, Ministry of Labour, Ministry of the Environment, contractors and other construction project stakeholders.
- Promotes a risk management culture. Utilizes standardized risk identification and ranking tools and promotes a consistent approach to risk management.
- Represents Division/City on Committees; attends meetings and provides input as directed by the Manager, EH&S Compliance
- Actively promotes and builds a positive safety culture among management, employees and contractors
- May be required to work extended hours, weekends, shifts or alter work hours based on project demands
- Must be physically capable of performing the required duties
- May be required to relocate between Toronto Water work locations
- Performs other related duties as assigned
Key Qualifications:
- Post-secondary education in a relevant discipline (e.g. Engineering, Occupational Health & Safety).
- Considerable experience in Construction health & safety and quality management system implementation related roles or in an internal audit function. Government experience desirable.
- Considerable experience and Expert knowledge ensuring compliance to the Occupational Health & Safety and/or Environmental Acts and Regulations as applicable within their respective portfolio, including but not limited to the following: Occupational Health & Safety Act & Construction Regulations O.Reg 213/91, Canadian Environmental Protection Act (CEPA) Transportation of Dangerous Goods Act (TDGA), Optional: Canadian Fisheries Act, Environmental Protection Act (EPA), Ontario Water Resources Act (OWRA), Safe Drinking Water Act (SDWA), Clean Water Act, Technical Standards and Safety Act (TSSA), and City Sewer Use Bylaws.
- Considerable experience in environmental, health, and safety compliance management in construction/industrial and/or government organizations, including familiarity and experience in ISO 14001, ISO 45001 and ISO 9001
- Ability to comprehend specifications (i.e. Construction Health & Safety portfolio), general conditions, contract documents and construction drawings.
- Demonstrated ability to assess compliance, develop audit reports and recommend action plans to achieve compliance with applicable environmental, health and safety legislation and City policies, programs and procedures.
- Considerable project management experience gained through progressively more responsible positions in either the environmental, construction and/or industrial health and safety related roles.
- Considerable experience in developing work plans and implementing complex projects, including organizational and planning skills and the ability to work simultaneously on a variety of projects, and operate as a fully accountable project/program leader.
- Sound judgement and ability to handle matters of a confidential/sensitive nature as it relates to council, senior management and the public.
ENVIRONMENTAL H&S FIELD REPRESENTATIVE
City Of Toronto
Toronto - 49.51kmMedical & Healthcare Full-time
93,734 - 123,499
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SUPPORT ASSISTANT C Full-time Job
Administrative Jobs TorontoJob Details
Posting Period: 12-June-2024 to 26-June-2024
Major Responsibilities:
- Prepares, researches, maintains and processes documents. Selects and presents data. Determines and corrects errors.
- Drafts correspondence. Inputs, updates and maintains data.
- Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation materials, forms etc. Utilizes layout, formatting and keyboarding skills using computer.
- Maintains filing and retrieval systems for records/documents.
- Receives documents/applications, invoices/monies from the public or other levels of government and ensures accuracy and completeness. Issues/completes receipts/documentation. Receives, balances and records payments and completes receipts
- Directs and/or guides and/or checks work of other staff.
- Responds to inquiries requiring broad knowledge of the operational area/function.
- Co-ordinates meeting rooms, bookings and special requirements for meetings. Attends meeting, takes and transcribes minutes.
- Prepares, sorts, processes, collects, opens, distributes and delivers mail, cash, bank deposits.
- Monitors, orders and maintains supplies/resource materials for unit or other locations.
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Considerable experience working in an administrative support function and a customer service environment dealing directly with service providers, the public and staff via phone, email and mail inquiries.
- Considerable experience and proficiency in computerized software programs, specifically Microsoft Word, PowerPoint and Excel
You must also have:
- Experience and proficiency in purchasing and payment processes using computerized applications (such as SAP) within a corporate environment
- Knowledge of standard office practices and procedures, such as the City’s procurement processes.
- Ability to set up and maintain manual and computerized filing systems.
- Good interpersonal skills with the ability to communicate effectively, both orally and in writing and develop solid internal and external work relationships.
- Ability to work independently and cooperatively within a team setting.
- Ability to handle detailed work with accuracy.
- Ability to handle confidential and sensitive information with discretion and tact, including interaction with Shelter Clients.
- Knowledge of billing and invoice reconciliation.
- Knowledge of current issues and trends in homelessness, housing and mental health an asset.
- Problem solving and decision making skills, with the demonstrated ability to handle and resolve situations, utilizing knowledge of policies, practices and procedures.
- Mathematical ability to compile statistical summaries and to balance accounting documents.
- Knowledge of current issues and trends in homelessness, housing and mental health an asset.
- Knowledge of SMIS Client Software an asset
- Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
SUPPORT ASSISTANT C
City Of Toronto
Toronto - 49.51kmAdministrative Jobs Full-time
29.95 - 32.83
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Flex Driver Part-time Job
Transportation & Logistics TorontoJob Details
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/equivalent. College diploma preferred
Knowledge of Canadian Customs regulations preferred
Knowledge of FedEx Express and Ground products and services preferred
Ability to successfully complete all basic and recurrency training.
Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
Must be able to complete and achieve minimum thresholds on any mandatory testing and training
Must be able to operate in a PC windows environment
Excellent interpersonal and verbal communication skills
Good analytical and problem solving skills
Good negotiation skills
Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/equivalent. College diploma preferred
Knowledge of Canadian Customs regulations preferred
Knowledge of FedEx Express and Ground products and services preferred
Ability to successfully complete all basic and recurrency training.
Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
Must be able to complete and achieve minimum thresholds on any mandatory testing and training
Must be able to operate in a PC windows environment
Excellent interpersonal and verbal communication skills
Good analytical and problem solving skills
Good negotiation skills
Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment
- Location: 475 Commissioners Street, Toronto, ON M4M 1A5, Canada
Flex Driver
FedEx Express Canada
Toronto - 49.51kmTransportation & Logistics Part-time
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Administrative Associate Full-time Job
Administrative Jobs TorontoJob Details
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Ensure effective client administration by managing all administrative processes and escalations requiring investigation
- Consistently demonstrate high levels of client service by:
- supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
- responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
- Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
- Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts
- Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Already duly registered as an Investment Representative (IR) with CIRO
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHATS IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills
Administrative Associate
Scotiabank
Toronto - 49.51kmAdministrative Jobs Full-time
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Administrative Associate Full-time Job
Administrative Jobs TorontoJob Details
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Ensure effective client administration by managing all administrative processes and escalations requiring investigation
- Consistently demonstrate high levels of client service by:
- supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
- responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
- Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
- Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts
- Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Already duly registered as an Investment Representative (IR) with CIRO
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHATS IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills
Administrative Associate
Scotiabank
Toronto - 49.51kmAdministrative Jobs Full-time
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Activity Aide- Casual Part-time Job
Hospitality TorontoJob Details
· Post-secondary diploma or degree in recreation and leisure studies, therapeutic recreation, social service worker gerontology or other related field from a community college or university or enrolled in same required. If enrolled, must complete program within 3 years of hire date.
· Demonstrated written and verbal communication skills, as well as excellent documentation skills.
· Knowledge and demonstrated experience in one-one/group program planning, implementation and evaluation for both well and the cognitively impaired.
· Ability to work independently and ability to manage time effectively.
· Ability to plan, implement, evaluate new ideas, resident programs and volunteer initiatives.
· Knowledge and/or experience in working with the geriatric population especially those with cognitive impairments.
Activity Aide- Casual
EXTENDICARE (CANADA) INC.
Toronto - 49.51kmHospitality Part-time
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Software Development Engineer Full-time Job
IT & Telecoms TorontoJob Details
AWS Directory Service team is looking for a passionate, experienced software development engineer to join us in building a new service platform.
You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You will design and build the operational scalability that sustains the platform's insane growth.
The ideal candidate will be clearly passionate about the large opportunity this presents and about web services in general. This person has thrived and succeeded in building high quality services in a hyper-growth environment. If you're looking to solve challenging technical problems and create great products for customers, then we would like to talk to you.
Key job responsibilities
Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.
Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.
Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.
Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.
Design and code the right solutions starting with broadly defined problems.
Work in an agile environment to deliver high-quality software.
We are open to hiring candidates to work out of one of the following locations:
Toronto, ON, CAN
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Software Development Engineer
Amazon
Toronto - 49.51kmIT & Telecoms Full-time
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Customer Service Representative Full-time Job
Customer Service TorontoJob Details
We're looking for a Customer Service Representative, Toronto Service Centre. join the our growing team at the Intact Service Centre located 64 Fordhouse Blvd, Toronto.
What you'll do here:
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Be responsible for providing front-line customer service within the Supply Chain Department, which includes greeting customers upon arrival at our fast-paced customer facing Intact Service Centre
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Be the first point of face-to-face contact with customers, responding to their inquiries, complaints, anticipating their needs and documenting information.
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Identify opportunities to drive process improvements that positively impact the customer’s experience in a holistic approach.
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Respond to internal and external customer's enquiries which include completing and documenting inquiries received from claimants and provide information based on Intact’s standards and procedures in a courteous and respectful manner.
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In consultation with others, you will interpret, check and update various documents and data for various business lines, confirming accuracy and identifying issues or errors.
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Document and direct inquiries and assignments to appropriate individuals or units.
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Perform routine administrative functions such as file processing as requested by the Service Centre Manager
What you bring to the table:
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University Degree or College Diploma preferred.
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Availability to work a total of 35 hours per week within the Intact Service Centre operating hours: Monday to Friday 7:00 am to 7:00 pm, and select Saturdays 9:00 am to 5:00 pm and Statutory Holidays 9:00 am to 5:00 pm
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Minimum of 1 year customer service experience.
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A valid full G driver’s license, with a clean driving record; able to drive manual and automatic transmission; and prepared for light physical work cleaning vehicles is an asset.
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Able to assist with Valet duties as required. This can include washing vehicles, vehicle deliveries, and valeting a vehicle to our Rely vendors.
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Ability to work on your feet for extended periods of time.
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Legendary customer service and communication skills.
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Ability to carry out instructions provided in written, oral, or diagram form.
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Ability to deal with and solve problems involving specific parameters in standardized situations.
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Ability to work in a fast pace, high pressure environment.
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Team player with ability to share job responsibilities of others when called on.
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Knowledge of Insurance is an asset.
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Familiarity with MS Office Products
What we offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
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A financial rewards program that recognizes your success
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An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
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An extensive flex pension and benefits package, with access to virtual healthcare
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Flexible work arrangements
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Possibility to purchase up to 5 extra days off per year
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An annual wellness account that promotes an active and healthy lifestyle
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Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
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A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
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Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
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Inspiring leaders and colleagues who will lift you up and help you grow
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A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
Customer Service Representative
Intact Financial Corporation
Toronto - 49.51kmCustomer Service Full-time
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Administrative Support Full-time Job
Administrative Jobs TorontoJob Details
We’re looking for an Administrative Support - Mailroom Machine Clerk to join our growing team!
This position is being offered initially as a 12 month contract based out of the 700 University Ave Toronto office location. This is a full time opportunity based on a 35 hour work week (Monday-Friday) and will require the successful candidate to attend in office 5 days a week
What you’ll do here:
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Operate assigned mailroom equipment while maintaining accuracy and attention to detail of work
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Perform operational checks during machine use to ensure quality of work produced
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Set up machine according to specifications and ensure availability of appropriate materials to ensure work is processed accurately and based on client prescribed guidelines.
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Complete routine preventative maintenance on assigned machine to ensure optimal efficiency in accordance with machine maintenance procedures.
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Assist with troubleshooting basic problems/issues associated with assigned equipment where applicable.
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Provide clear communication and instructions to other team members and staff within the mailroom.
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Support additional mailroom duties as assigned
What you bring to the table:
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Administrative Technician or equivalent combination of education and experience
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1-3 years minimum of experience in an office environment
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Experience with printing equipment and office machinery
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Highly organized and able to manage workflow efficiently without continuous supervision
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Team player with a positive attitude
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Demonstrated ability and willingness to learn
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Proficiency in MS Office (Word, Excel and PowerPoint)
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No Canadian work experience required however must be eligible to work in Canada.
#LI-Onsite
What we offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:
-
Inspiring leaders and colleagues who will lift you up and help you grow
-
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
-
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
-
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
-
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
Administrative Support
Intact Financial Corporation
Toronto - 49.51kmAdministrative Jobs Full-time
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