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Our Modelling & GIS Office is seeking a Data Scientist to establish the analytical methodologies and develop and implement models for delivering and maintaining Metrolinx business case analytics. Analytical results are the starting point for establishing Metrolinx budget and subsidy plans across the company and are regularly presented to Senior Management, MTO and the Minister’s Office, for evidence-based decision making.  Leads the processes to predict the impact of initiatives and fare changes on ridership, revenue, customer acquisition, retention and loyalty.

What will I be doing?

• Leads the process of forecasting future land use scenarios in collaboration with relevant Provincial ministries and agencies (e.g., Ministries of Transportation, Infrastructure, and Municipal Affairs), including using population synthesis approaches.
• Applying specialized skills and fundamental data science methods (e.g. regression, survival analysis, segmentation, experimentation, and machine learning when needed), informs improvements to our business.
• Liaises and facilitates conversations with business leaders across Metrolinx to understand business opportunities that drive ridership and economic/financial impacts, and oversee analysis quantifying project evaluation.
• Oversees and/or leads projects, and provides mentorship and guidance to Data Scientists, Analysts, and other analytics positions throughout the organization.
• Ensures best practices are disseminated to the team, and oversee the implementation of innovative and creative ways to source and integrate data or tools to continually advance Metrolinx’s modeling and analytical capability.
• Uses advanced methods to develop and apply data tools and models to analyze, categorize and forecast service change impacts on ridership, fare revenue, and economic and financial metrics.
• Crafts raw data and analysis into well-written and persuasive content supported by compelling data visualizations, that establish recommendations and actions  to support business objectives.
• Develops and implements dynamic dashboards and data products than can be used to present and analyze datasets. 
• Develops recommendations and oversees the implementation of the recommendations that enhance data governance, data quality and related policies.
• Works collaboratively with key stakeholders to evaluate business opportunities and needs, propose analytical solutions, and establish metrics to determine the value and ROI of an opportunity.
• Leads the development and maintenance of geospatial data systems and spatial analyticsManages resources on a project basis across projects including third party consultants.

What Skills and Qualifications Do I Need?

• Completion of a Degree in Statistics, Applied Math, Engineering, Computer Science, or a related discipline – or a combination of education, training, and experience deemed equivalent
• Proficient in integrating and analyzing large and disparate datasets using programming skills such as R and/or Python. 
• Demonstrated experience in data mining, statistical analysis, and/or predictive analytics. Experience with establishing revenue models in a progressive environment.
• Advanced knowledge and working experience with SQL, Python/R, SQL, PySpark / SparkR, Pandas/NumPy, Tidyverse, ETL, Tableau, Power BI with distributed databases and complex data sets
• Predictive and prescriptive modeling (understanding the future / forecasting / advice on possible outcomes)
• Strong financial acumen required to ensure that all customer centric models result in ridership and revenue gains or improvements in efficiency. 
• Working experience and application with customer segmentation, profiling, clustering and basket analysis.
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, etc.)
• Proficient in leveraging Microsoft Azure for data handling, analysis and visualization
• Deep understanding of ETL (Extract, Transform and Load) pipelines for scaling.

• Location: 475 Commissioners Street, Toronto, ON M4M 1A5, Canada

Job Duties

• To load and unload freight, scan, and sort freight within the facility.
• To transport freight within and between facilities.

Required Knowledge, Skills, and Abilities

• High School Diploma or GED preferred
• FedEx Canada operations and Canadian Customs regulations - (Preferred)
• Good interpersonal skills
• Ability to successfully complete all basic and recurrency training.
• Must have the ability to lift 70 lbs & maneuver any package weighing up to 150 lbs with appropriate equipment
• Must possess a valid full driver's license & have a good driving record

On-site position

Work Schedule: Monday to Friday, 8.30am to 5pm

Summary

Require Bi-Lingual French CSR position, performs advanced administrative responsibilities including preparation and analysis of more complex reports, compilation of information from various sources and the handling of small scale projects. Representative will be responsible for responding to customer inquiries and resolving customer issues and inquiries.  Must have excellent communication skills and be able to build positive relationships with internal and external customers.

This position performs general office duties including word processing, data entry, auditing documents, answering phones or conference calls, meetings and other duties as assigned. 

This position may deal with confidential material on a regular basis.

Responsibilities:

• Prepares complex reports/presentations.
  Performs analysis using various software packages and databases

Able to process orders, learn software systems, Outlook, Microsoft Teams, SAP, GWS excel and other related applications

Provides advanced office support knowledge and skills.
Answer incoming calls from customers therefore proficient in speaking French/English and written

Assist customer with request for information, complaints and resolving issues via phone, email or other media

Strong written and verbal communication skills

Attention to detail, especially involving data entry

Handling of customer complaints by providing solutions, often within a time limit to ensure customer satisfaction

Ability to multitask, prioritize and manage time effectively

Follow communication procedure, work instructions, guidelines and policies

Qualifications:

• High School Diploma, GED, or International equivalent
  2+ years' office warehouse support experience - Preferred
  Strong analytical, oral/written communication, problem solving, basic research, attention to detail and time management skills
  Proficiency in Microsoft Office (Word, Excel, Access, and Outlook)
  Accurate and rapid data entry

At UPS, we also discover how we combine endless opportunities, innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture, you'll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go.

UPS is currently looking for a Part-time Driver Helper at a single location in Ottawa. Starting at $17.30 per hour. This position assists UPS Package Drivers with deliveries and pick ups of UPS packages at UPS drop boxes and customer locations along a specified route. They perform physical, fast-paced environment involving continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.

Job Details:

•Job Classifications: Part-time (Field job)

•Job Type: Permanent/ Hourly

•Job Location: meeting points are located throughout Ottawa. Exact meeting points is located at Rideau Centre

•Scheduled Shift: start times between 10:00am and 4:00pm

Requirements

•Monday to Friday - 5 days per week (3 - 5 hours per shift)

•Willing to walk 3 – 5 hours outside to deliver parcels in a defined area

•Strong communication skills.

•Must be able to work with and recognize postal codes, routing charts and maps.

•Ability to lift up to 70-lbs (32-kg) – hand cart is provided. This is a physical job, requiring movement in and out of the delivery truck repeatedly throughout the day. The Driver Assistant works with the full-time Delivery Driver. The Driver Helper is responsible for delivery of parcels in a defined area within a set time – on foot by means of a hand cart.

•Maintain UPS appearance standards

•Opportunities for extra hours during busy season

•Driver’s license is not required

•Permanent job

•Must be able to work up to 25 hours per week.

-Work will immediately start on or after orientation.

Benefits:

•Full training provided

•Weekly pay (every Friday)

•Wage: $17.30

•Opportunities for future growth within the organization, including full time delivery driver opportunities.

UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interviews.

Job Summary
This position provides inbound telephone customer support and determines the nature of the call or inquiry. This position communicates with internal/external customers on a daily basis via phone, fax, and email. This position inputs and processes shipments, domestic and international, in accordance with UPS and local government policies.

Approximate hours will be 7am - 10am.

Location: 3225 East Bayshore Rd, Owen Sound, ON. N4K 5N3

Responsibilities:
Screens incoming calls.
Keys data accurately within time specific deadlines into UPS systems.
Checks and forwards legal documentation.
Provides administrative support to Management team

Qualifications:
Excellent communication skills
Accurate typing speed of 40+ words per minute
Ability to work in a fast-paced, high-pressure environment
Availability to work flexible shift hours

Closing Date: August 11, 2024

About the Position

In this role, you'll engage in a variety of tasks, including pruning, trimming, and removing trees to maintain their health and aesthetics. You'll diagnose and treat tree diseases and pest issues, ensuring our urban forest remains vibrant and resilient. Safety is paramount, and you'll operate with a strong emphasis on performing all tasks without incident. Your work will significantly impact the community by enhancing our city's green spaces and contributing to environmental sustainability and community well-being. 

We're seeking someone with a genuine passion for trees and outdoor work, coupled with a strong commitment to maintaining the highest safety standards. The ideal candidate will have proven experience in arboriculture and a deep understanding of tree care practices. Additionally, they will be a team player, able to work collaboratively with a dedicated team of forestry professionals.

Position Requirements

• Ontario Secondary School Diploma (Grade 12) or equivalent
• Certified Arborist certificate from the Ministry of Skills & Labour or International Society of Arboriculture
• Chainsaw safety training
• Chipper safety training
• Ontario Traffic Council Book 7 Training
• Valid First Aid & CPR Certification
• Valid DZ class driver’s licence with an abstract acceptable to City guidelines
• Ontario Pesticide Training & Certification (OPT&C) Commercial Land Exterminator Licences with Industrial, Forestry and Landscape designations is considered an asset

Required within 12 months:

• Infrastructure Health & Safety Association (IHSA) Line Clearing - Safety Awareness training
• Working at Heights training that meets the requirements of the Occupational Health and Safety Act
• Mobile Crane Operator 0-8 Tonn Training
• Utility Work Protection Code Program

Demonstrated Skills and Abilities

• Ability to liaise effectively with management, colleagues, staff, the public, user groups, and outside agencies to achieve collective goals while managing expectations within approved service levels
• Team building skills
• Excellent oral and written communication skills
• Proficiency with computer software applications
• Competent within the meaning of the Occupational Health & Safety Act
• Extensive knowledge of the Ministry of Labour Regulations
• Able to operate urban forestry equipment, including chipper and stumper
• Physically able to perform the physical demands of this position under adverse weather and site conditions
• Shows commitment to personal growth, development, and leadership opportunities

Additional Information

Are you passionate about trees and their role in creating vibrant, green urban landscapes? Do you have a keen eye for safety and a love for working outdoors? Join our team and be a key player in transforming our city's green spaces!

• Posting Period: 26-JUL-2024 to 09-AUG-2024
•  

Reporting to the Senior Systems Integrator, Business Services, the employee will provide technical support related to applications, computers, printers, and mobile wireless devices.

Major Responsibilities:

• Schedules workload and sets priorities.
• Develops and recommends improvements to current environment, policies, and processes.
• Acquires and disposes of hardware and software.
• Configures network and server-related hardware and software.
• Provides expertise in assessment, analysis, evaluation of alternatives and resolution of issues and problems in assigned areas.
• Recommends preventative solutions to mitigate recurrence of similar problems.
• Advises desktop configuration management teams on hardware and software technologies and deployment alternatives.
• Advises network management teams on hardware and software technologies, connectivity and backup and recovery alternatives.
• Advises security management and control teams on security related technologies and access control alternatives.
• Provide assistance and technical support in the system review process, including planning, assessment, design and documentation of telecommunication systems for existing systems, upgrades and enhancements.
• Installs and rolls out application, hardware and/or software and takes inventory of such assets including updating the Asset Management System
• Liaises and coordinates with internal and external groups to resolve problems.
• Prepares documentation to facilitate transfer of knowledge.
• Prepares statistics and drafts summary reports.
• Supports the centralized management of access control.
• Travels to off-site locations such as City Operated Shelters

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Post-secondary education in computer science, business technology or the equivalent combination of education and/or experience.
2. Considerable experience with LAN/WAN technology and network hardware, software, and operating systems (i.e., Novell, Windows, desktop, configuration, etc.).
3. Considerable experience with desktop applications (i.e., Microsoft Office Suite, Microsoft Outlook, Microsoft Project, etc.).
4. Considerable experience configuring and provisioning wireless devices using a Mobile Device Management tool (i.e., AirWatch, etc.)
5. Experience in developing and delivering training including needs assessment, program design, delivery, evaluation, and related administration.

You must also have:

• Knowledge of current and emerging technology, their application within the business and the ability to apply this knowledge in the development and support of in-house developed applications.
• Ability to lift/move equipment/boxes up to 40lbs.
• Ability to vary work schedule based on operational requirements, i.e., work overtime based on Operational requirements.
• Willing to work for extended periods within both directly operated and community shelters for technical support.
• Customer service skills working with clients, service providers, the general public and/or staff to address service inquiries, requests and/or complaints.
• Fundamental working knowledge of a project methodology and various levels of system and/or application testing.
• Strong conceptual, analytical and problem-solving skills.
• Proven commitment to customer service, performance quality and continuous improvement
• Excellent written and verbal communication skills and ability to convey, clearly and effectively to a variety of audiences.
• Ability to develop and communicate technical documentation, standards, procedures, and preventative maintenance.
• A valid Ontario Class "G" Driver's License and access to a personal vehicle for work is an asset.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

• Posting Period: 26-July-2024 to 09-Aug-2024
   

• Location	Shift
  Nashdene Yard – 70 Nashdene Rd. Scarborough, ON, M1V 2V2	Mon - Fri 6am-2pm
  Kipling Yard – 441 Kipling Ave, Etobicoke, ON, M8Z 5E7	Mon - Fri 6am-2pm

•  

Major Responsibilities:
 

• Performs skilled tasks in installation, maintenance, preventative maintenance, trouble shooting and repair of interior and exterior wiring systems, transformers, switching equipment, relays, motors, lights and other electrical and electronic systems and equipment for City facilities and parks.
• Lays out, assembles, installs, repairs, maintains, connects and tests electrical/electronic systems/equipment
• Prepares sketches and specifications, maintains accurate records, requisitions materials, and completes written reports by hand or computer (as directed).
• May oversee the work of contractors and provides work direction and training to other staff to ensure compliance to standards and specifications.
• Receives daily work orders and organizes work in order to complete in an expeditious manner, including determining the necessary materials and equipment.
• Utilizes a variety of tools/equipment and is responsible for their maintenance
• Performs a variety of skilled work not requiring the services of other licensed trades
• Travels to various work locations and operate pickup, van, aerial tower and/or lifts, overhead hoisting devices and other vehicles requiring up to a "DZ" provincial license, for repair; installation and maintenance of electrical systems in facilities and parks.
• Performs work in adverse work environments, including year round outdoor conditions, confined space using appropriate safety devices and procedures.
• Contacts governing authorities to obtain permits, inspections, disconnects and reconnects.

Key Qualifications:

Your application must describe your qualifications as they relate to:
 

1. Must possess and be able to maintain a current Certificate of Qualification as an Electrician in accordance with the regulations enforced in the Province of Ontario. (Ont. Reg. 32, Class 309A (Electrical).
2. Considerable experience in a wide range of electrical systems including maintenance, preventative maintenance, trouble shooting and repair of interior and exterior wiring systems, transformers, switching equipment, relays, motors, lights and other electrical and electronic systems and equipment.
3. Must possess or be in the process of obtaining and be able to maintain a valid Province of Ontario, Class "DZ" Driver’s License and must qualify for the City’s equipment operating permits and requirements. The DZ License must be obtained prior to the commencement of employment.

You must also have:
 

• Extensive knowledge of the theory and practice of electricity and good working knowledge up to 600 volt equipment and circuits, including polyphase circuits.
• Must be familiar with the Occupational Health and Safety Act, building and electrical codes, and all regulations that apply to this work.
• Ability to perform maintenance and repair work relating but not limited to electrical/electronic components of heating, cooling, lighting and ventilation systems.
• Ability to read plans and make sketches.
• Ability to maintain accurate records and to communicate effectively verbally and in writing.
• Ability to troubleshoot and repair complex systems.
• Ability to provide work direction and training to others.
• Must possess good interpersonal skills and the ability to deal effectively with public, staff, and external agencies/service providers.
• Must have computer skills or agree to be trained and be able to apply the needed skills.
• With the appropriate safety precautions, must be able to tolerate heights, dust, noisy and odorous conditions and be able to work in all weather conditions.
• Must be able to work in confined space and have knowledge of applicable regulations.
• Must be able to work from an aerial device (tower and/or lift).
• Must be available to work shift/weekend/overtime.