752 Jobs Found

PART TIME WAREHOUSE WORKER Full-time Job

UPS

General Category   Richmond
Job Details

Warehouse Associate II impacts the organization by meeting specific operational key performance indicators. This experienced employee has a general knowledge of warehousing terminology and practices. This position is responsible for warehouse functions including, but not limited to, unloading, sorting, picking, kitting, packing, shipping and cycle counts and may be responsible for multiple accounts. The person in this position may use PC-based warehouse management systems to track packages, confirm shipments, print labels and perform inventory counts. The Warehouse Associate II may use RF Scanners, carts, pallet jacks and/or forklifts. This employee may have direct customer and vendor contact and works under supervision by the Warehouse Lead or Supervisor.

Duties and Responsibilities:

  • Receive and inspect inbound product according to the established SOPs.

  • Put away product in correct location based on SOPs.

  • Receive returns, count and confirm quantities, determine condition and complete paperwork (e.g., separate invoices and match to bills).

  • Obtain orders, prioritize if necessary, and select products from the proper locations.

  • Obtain and properly match up reprinted orders.

  • Verify accuracy of orders picked, including product name and size, product code, lot number, expiration date, and quantity.  Escalate concerns to Lead or Supervisor.

  • Stage and securely pack product based on SOPs.

  • Place the appropriate documentation with each order and ensure all cases are clearly labelled and accurately marked (e.g., pick/pack slips, refrigerate stickers).

  • Arrange for pick-up of shipments, contact carriers for ETA, and coordinate schedule.

  • Handle products and perform duties according to client procedures, GMP/SOP and government/compliance regulations.

  • Palletize cases, wrap, and load skids onto trailers.

  • Create shipping labels and other paperwork for parcels and LTL skid shipments (e.g., waybills, shipping manifests, shipping labels); maintain accurate shipping data in warehouse management system.

  • Stage and coordinate outbound shipments.

  • Safely operate various power equipment including, but not limited to, pallet movers, forklifts, reach trucks, and order pickers.

  • Use RF Scanners to electronically scan barcodes.

  • Enter inventory into warehouse management system, verify information accuracy, and perform scheduled processes (e.g., billing, reports, issue sheets) according to SOPs.

  • Conduct physical inventory or cycle counts daily, weekly and/or monthly based on SOPs.

  • Develop physical inventory plan, monitor physical inventories, identify all OS&D (over stock/shortages/damages), and report or correct any errors or discrepancies.

  • Quickly respond (via email or phone) to customer/client inquiries, resolve problems, and communicate service issues to Supervisor.

  • Compile daily and monthly client reports per SOP, including customer KPI reports.

  • Encourage safe work practices in others, point out areas where safety training and enforcement is needed, and participate on Comprehensive Health & Safety Program (CHSP) committee.

  • Ensure all equipment is in proper working order (e.g., counter balance/doors/docks/signal lights).

Education and Experience:

  • High school diploma or equivalent.

  • Warehouse experience required.

  • Shift Timing : 2PM - 6PM

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

PART TIME WAREHOUSE WORKER

UPS
Richmond - 37.07km
  General Category Full-time
A Warehouse Associate II impacts the organization by meeting specific operational key performance indicators. This experienced employee has a general knowledge of warehousing termi...
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Apr 25th, 2024 at 14:27

Nanny Full-time Job

Grace Gamboa & Anton Puentevella

Babysitting & Nanny Work   Sechelt
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Security and safety: Criminal record check and Reference required

 

Physical Requirements:

  • The candidates should be non-smoking and scent-free, ensuring a clean and odor-free environment

Other Requirements:

  • The candidates should have a client focus, exhibiting initiative and demonstrating sound judgment to effectively address clients’ needs and concerns
  • The candidates should be organized and reliable, ensuring that client interactions and tasks are handled efficiently and professionally

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to assume full responsibility for the household in the absence of parents, managing daily activities and ensuring the well-being of the family, including performing light housekeeping and cleaning duties to maintain a tidy and hygienic living environment
  • The candidates should be able to shop for food and household supplies, ensuring that the family’s needs are met, and travel with the family on trips, assisting with child supervision and housekeeping duties as required
  • The candidates should be able to wash, iron, and press clothing and household linens, ensuring they are clean and well-maintained, while also bathing, dressing, and feeding infants and children, meeting their daily care needs with attention and care
  • The candidates should be able to discipline children according to the methods requested by the parents, maintaining consistency and respect, and keep records of daily activities and health information regarding children, providing important information for parents and caregivers
  • The candidates should be able to maintain a safe and healthy environment in the home, identifying and addressing any potential hazards, while also organizing activities such as games and outings for children, promoting their development and enjoyment
  • The candidates should be able to prepare and serve nutritious meals, ensuring that children receive balanced and healthy nutrition, and prepare infants and children for rest periods, establishing routines and promoting healthy sleep habits
  • The candidates should be able to supervise and care for children, providing support, guidance, and attention as needed, and tend to their emotional well-being, offering comfort, reassurance, and understanding

Benefits:

  • The candidates will get other benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter, References attesting experience, and Letter of recommendation) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?

Nanny

Grace Gamboa & Anton Puentevella
Sechelt - 20.15km
  Babysitting & Nanny Work Full-time
  18
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
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Apr 25th, 2024 at 13:47

MAINTENANCE JOURNEYMAN MILLWRIGHT Full-time Job

UPS

Maintenance & Repair   Richmond
Job Details

Job Summary

UPS is currently hiring a Building and Systems Engineering (BaSE) Mechanic / Journeyman Millwright. This position is responsible for maintenance activities that are performed to keep a UPS package handling facility operating efficiently and effectively.

The work is fast-paced and requires routine interaction with other hub employees.

This position requires a good mechanical and electrical background and must pass a UPS building technician assessment.

  • Location: 5960 Ferguson Road, Richmond BC
  • Shift: Monday to Friday, 8:30AM to 5:30PM
  • Start Wage: $35.00 per hour¹

Responsibilities:


Troubleshooting, adjusting, and replacing AC and DC electrical equipment such as batteries, control stations, fuses, motor starters, relays, switches, timers, servo driven equipment, photo electrical devices, transducers, Variable Frequency Drives (VFD’s) and encoders.


Inspecting, troubleshooting, repairing, and/or replacing mechanical components such as motors, reducers, drive chains, sprockets, sheaves, pulleys, rollers, conveyor belts, bearings, and transfer plates.


Inspecting, troubleshooting, repairing, and/or replacing pneumatic equipment such as diverters, lubricators, hoses, and coils.


Inspecting, troubleshooting, repairing, and/or replacing hydraulic equipment such as hoses, fittings, cylinders, and pumps.


Welding equipment such as handrails, conveyor supports, package handling equipment, carts, and grating as defined by scope of work.


Performing preventive maintenance inspections of plant equipment such as conveyors, bulk carts, and power industrial equipment.

Requirements:

  • Millwright Journeyman (Certificate of Qualification)

  • Must have a valid BC Driver's License

  • Must own essential tools and equipment

  • Must have safety shoes

  • Experience in industrial building maintenance is an asset

  • All UPS building technicians are required to wear UPS provided uniforms during work hours

_

What we offer:

UPS offers a competitive compensation and benefits package. The following includes:

  • Training and Development: UPS provides full training for all positions to ensure safety and compliance to policies and regulations;

  • Weekly Compensation: Employees are paid on a weekly basis;

  • Guaranteed Wage Progression: Employees are to receive guaranteed wage progression with a guaranteed top rate. On completing progression, all UPS Mechanic / Journeyman Millwright receive a top rate of above $38.00¹ per hour;

  • Generous Benefits Package: All UPS employees have extended health, dental, and vision benefits.

  • Promotion From Within: UPS is a globally known brand and has expanded in many countries and so UPS offers lots of room for advancement in many areas of the business

  • Employee discounts: All UPS employees have the chance to take advantage in employee discounts when purchasing UPS merchandise and other brands through UPSers.

_

¹Based on Guaranteed Wage Progression.Current effective wage is based on regular wage plus rate premiums.

MAINTENANCE JOURNEYMAN MILLWRIGHT

UPS
Richmond - 37.07km
  Maintenance & Repair Full-time
Job Summary UPS is currently hiring a Building and Systems Engineering (BaSE) Mechanic / Journeyman Millwright. This position is responsible for maintenance activities that are per...
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Apr 22nd, 2024 at 15:36

Cook Full-time Job

Coal Harbour Restaurant Inc.

Tourism & Restaurants   Vancouver
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have experience of 2 to less than 3 years’
Cuisine specialties: Canadian

Location: 1583 Coal Harbour Quay Vancouver, BC V6G 3E7
Transportation information: Public transportation is available
Work setting: Restaurant, Urban area
Cook categories: Cook (general), First cook, Line cook, Prep cook, Second cook, Third cook

 

Physical Requirements:

    • The candidates should be able to work under pressure in a fast-paced environment, be physically demanding, and a repetitive tasker
  • The candidates should be able to work with attention to detail
  • The candidates should be able to stand for extended periods
  • The candidates should be willing to for overtime
  • The candidates should be able to handle heavy loads

Other Requirements:

  • The candidate should be client focus, dependable, organized, initiative, flexible, reliable, and judgmental
  • The candidate should have excellent oral communication, and be able to work as a team player

Responsibilities:

  • The candidates should be able to prepare and cook complete meals or individual dishes and foods, prepare dishes for customers with food allergies or intolerances
  • The candidates should be able to plan menus, determine size of food portions, estimate food requirements and costs, and monitor and order supplies
  • The candidates should be able to inspect kitchens and food service areas, train staff in preparation, cooking and handling of food
  • The candidates should be able to order supplies and equipment, supervise kitchen staff and helpers
  • The candidates should be able to maintain inventory and records of food, supplies and equipment, manage kitchen operations

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

By fax:
604-669-7699

Cook

Coal Harbour Restaurant Inc.
Vancouver - 32.82km
  Tourism & Restaurants Full-time
  16.25  -  22
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates should h...
Learn More
Apr 21st, 2024 at 14:20

Administrator Full-time Job

Scotiabank

Administrative Jobs   Vancouver
Job Details

As a Branch Administrator you will be responsible for contributing to the overall success of the branch by ensuring a high level of client service achieved by effective operations and administrative efficiencies. 
  
IS THIS ROLE RIGHT FOR YOU
In the role you will:

  • Foster and develop a strong and positive team environment, driving employee empowerment, innovation and a high degree of engagement
  • Effectively manage all administrative areas of branch operations
  • Oversee the hiring, training, scheduling, supervision, and performance management of all support staff in the branch.
  • Oversee all transactional banking functions
  • Consistently demonstrate high levels of internal and external client service,
  • Adhere to compliance and audit requirements and maintenance of branch profitability.


DO YOU HAVE THE SKILLS
We would love to work with you if you have:

  • Experience in the securities industry
  • Experience managing a large team
  • Already duly registered as a Registered Representative (RR) with CIRO
  • Successful completion of Wealth Management Essentials (WME)
  • Excellent verbal and written communication skills 
  • Meticulous attention to detail and excellent time management skills
  • Exceptional client service skills


WHAT'S IN IT FOR YOU

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success. 
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills

Administrator

Scotiabank
Vancouver - 32.82km
  Administrative Jobs Full-time
As a Branch Administrator you will be responsible for contributing to the overall success of the branch by ensuring a high level of client service achieved by effective operations...
Learn More
Apr 19th, 2024 at 16:34

Inside Sales Coordinator Full-time Job

505-Junk

Sales & Retail   Vancouver
Job Details

Our Office Manager started off as a weekend Inside Sales Coordinator, and worked her way into the position that she is in today. Our Director of Operations, Operations Manager, and Production Coordinator started working within the field and are now responsible for managing the entire operations of our company. We believe that as long as you have a great attitude and a strong work ethic, we can train the rest

If this is you…

  • Goal-oriented and achievement focused
  • Open to learning new skill
  • A strong communicator that works well in a team
  • Able to think on your feet
  • Looking to grow your career

Our sales team members love that:

  • They are given the proper tools to service our clients
  • They help our clients solve problems every single day
  • They receive a competitive wage as well as a bonus every time they book a job
  • They are protected with full benefits (including dental, medical, and vision)
  • They develop their sales skills while selling the highest-rated junk removal service in Greater Vancouver

Inside Sales Coordinator

505-Junk
Vancouver - 32.82km
  Sales & Retail Full-time
Our Office Manager started off as a weekend Inside Sales Coordinator, and worked her way into the position that she is in today. Our Director of Operations, Operations Manager, and...
Learn More
Apr 17th, 2024 at 14:11

Truck Team Drivers Full-time Job

505-Junk

Transportation & Logistics   Richmond
Job Details

We are leaders when it comes to commercial junk removal. Our focus is clear: serve as many clients as we can while recycling as much material from the landfill. Flexibility for our team is key, so with that in mind, we have our teams on a rotating schedule of 4 days on and 3 days off cycling between Monday-Saturday. Sundays are rest days for everyone!

Description of Duties:

  • Deliver exceptional customer service to all clients
  • Understand what materials can be recycled and follow the appropriate disposal procedures
  • Safely load material (items can weigh more than 50 pounds)
  • Process and collect payment transactions; pay for goods
  • Create a positive environment for co-workers
  • Offer feedback to improve current systems

 

Skills & Requirements

  • Ability to withstand the physical demand of the position (i.e. heavy lifting)
  • BC Drivers License (Class 5 preferred)
  • Strong verbal and written communication skills (English language)
  • Basic math skills
  • Experience working as part of a team

Truck Team Drivers

505-Junk
Richmond - 37.07km
  Transportation & Logistics Full-time
We are leaders when it comes to commercial junk removal. Our focus is clear: serve as many clients as we can while recycling as much material from the landfill. Flexibility for our...
Learn More
Apr 17th, 2024 at 14:08

Production Worker - Seasonal Temporary Job

Coca-Cola Canada Bottling Limited

General Category   Richmond
Job Details

About This Opportunity

Coke Canada Bottling Production workers are responsible for general duties involving physical handling of product, materials, supplies and cooler service equipment.

Responsibilities

  • Set up machinery ensuring all production materials are available
  • Operate and monitor equipment and replenish materials as needed
  • Visually inspect production run and document results
  • Determine and report malfunctions to appropriate parties
  • Maintain cleanliness of equipment and assigned area
  • Ensure compliance with regulatory and company policies and procedures
  • Standing for extended periods, walking, lifting, climbing, crouching, bending, reaching and stooping

Qualifications

  • High School Diploma or GED preferred
  • 1-3 year of general work experience required
  • Prior production/manufacturing machine operation experience preferred
  • Previous experience within high-speed industrial environment
  • Ability to operate manufacturing equipment
  • Ability to stand for long periods of time and complete repetitive tasks
  • Knowledge of industrial technology a plus

Production Worker - Seasonal

Coca-Cola Canada Bottling Limited
Richmond - 37.07km
  General Category Temporary
  18.30
About This Opportunity Coke Canada Bottling Production workers are responsible for general duties involving physical handling of product, materials, supplies and cooler service equ...
Learn More
Apr 16th, 2024 at 14:58

Junior Software Engineer Full-time Job

LUCID Vision Labs

IT & Telecoms   Richmond
Job Details

Reports To: Software Engineering Manager

Job Purpose
In keeping with the company’s mission and values, the Junior Software Developer is responsible for writing, maintaining and testing all levels of code related to LUCID products. The Junior Software Developer works on developing and supporting a high performance, reliable code.

Duties and Responsibilities

    • Develop various modules, scripts, etc. as needed primarily for testing
    • Write unit tests prior to writing corresponding code in order to deliver full coverage of the company software library
    • Participate regularly in development meetings, and code reviews to provide timely input and feedback on internal development processes
    • Develop and maintain test frameworks that integrate tools, libraries, and utilities needed to interact with the system under test
    • Follow Test Driven Development best practices to ensure established acceptance criteria are met and potential bugs are caught early in the development cycle and no regressions are introduced to the code
    • Use git and source control tools in order to support accurate source code management for the internal development team
    • Maintaining build machines and test machines in order to effectively simulate software performance for the end users
    • Contribute to the development of the internal SDK library and GUI applications
    • Other related duties, as required
  • Qualifications/Education/Skills
  • 1+ years experience in software development (specialty in desktop, web, or embedded applications)
  • Support and knowledge of DevOps (including Jenkins, AWS), agile, and source control
  • Experience with scripting languages like Python and batch scripting
  • Experience developing code in C/C++
  • Familiarity with Agile development best practices, including Test Driven Development (TDD)
  • Salary range: CAD$70,000 – $80,000 annually

 

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email

[email protected]

 

Junior Software Engineer

LUCID Vision Labs
Richmond - 37.07km
  IT & Telecoms Full-time
Reports To: Software Engineering Manager Job Purpose In keeping with the company’s mission and values, the Junior Software Developer is responsible for writing, maintaining and tes...
Learn More
Apr 15th, 2024 at 12:23

DevOps Engineer Full-time Job

Commerce7

IT & Telecoms   Vancouver
Job Details

As a DevOps Engineer, you will play a crucial role in designing, building, and maintaining our infrastructure and development processes. You will work closely with the product team to ensure seamless integration between development and operations. Our tech stack includes Node.js on AWS (utilizing Aurora, DynamoDB, and SQS). Join our small and passionate team as we push the boundaries of automation, scalability, and reliability. Flexible work hours weekdays / weekends.

 

Responsibilities

  • Design, build, and maintain the infrastructure and deployment pipelines.
  • Develop and enhance tools for automated deployment, monitoring, and operations.
  • Collaborate with development and operations teams to ensure smooth integration and continuous delivery.
  • Implement and maintain system security and data protection measures.
  • Identify and troubleshoot infrastructure and deployment issues in a timely manner.
  • Optimize and scale infrastructure to support the growing needs of the platform.
  • Implement and maintain robust monitoring and alerting systems.
  • Collaborate with cross-functional teams to drive efficiency and process improvements.

 

Requirements

  • Strong proficiency with scripting languages like Python, Bash, or PowerShell.
  • Proficiency in using containerization technologies like Docker and orchestration tools like Kubernetes.
  • Experience with cloud platforms, preferably AWS (EC2, S3, RDS, Lambda etc.).
  • Solid understanding of networking concepts, security, and protocols.
  • Familiarity with CI/CD tools and pipelines (e.g. GitHub Actions).
  • Knowledge of infrastructure-as-code tools such as Terraform or CloudFormation.
  • Knowledge of database administration and optimization.
  • Strong understanding of version control systems, particularly Git.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong communication skills to effectively collaborate with team members.

Bonus

  • Familiarity with Agile and DevOps methodologies.
  • Experience with performance tuning and optimization of web applications.
  • Familiarity with microservices architecture.
  • Experience with payment processing and gateways

Why Work with Us

By joining Commerce7, you'll be part of the ground floor of a small, profitable, and fast-growing company, allowing you to launch your career to the next level. In addition to a competitive salary and great career development potential, we offer the following benefits:

  • Make a daily impact with your work, as your contributions will significantly contribute to our business's success.
  • Be part of a motivated and passionate team dedicated to empowering our clients with the tools and knowledge they need to succeed.
  • Free wine! Enjoy a quarterly wine club shipment on us.

 

Apply

We value your time and effort in applying for a new job. To apply, please send your resume, cover letter, and any links to your GitHub projects to [email protected]. We look forward to receiving your application and learning more about you.

DevOps Engineer

Commerce7
Vancouver - 32.82km
  IT & Telecoms Full-time
As a DevOps Engineer, you will play a crucial role in designing, building, and maintaining our infrastructure and development processes. You will work closely with the product team...
Learn More
Apr 15th, 2024 at 10:31

Account Executive, SMB Full-time Job

Clio Ltd.

Sales & Retail   Vancouver
Job Details

Our Account Executive team is the engine that drives our business development efforts to close. They proactively look for new opportunities, provide sound advice, give product demonstrations, and offer solutions to complex problems using strong business acumen and resourcefulness. They do it quickly, efficiently, and flawlessly; while continuing to revolutionize an entire industry.

What you’ll work on

  • Uncover new business opportunities, leveraging prospecting skills and relationships to build lasting partnerships with Law Firms in your assigned territory 

  • Convert qualified opportunities using phone, email, and product demonstrations

  • Use Salesforce to manage all sales activities 

  • Accurately forecast monthly sales pipeline weekly 

  • Take ownership of your territory, managing the sales cycle for all inbound and outbound opportunities

  • Collaborate with qualifying teams to strategize on opportunity generation within your territory 

  • Conduct discovery calls and product demonstrations to recommend the product solution that best fits each client’s needs 

  • Collaborate with cross-functional teams to ensure customer expectations are met with Clio’s product offerings

  • Stay up-to-date with industry trends and adapt your sales strategy to position Clio best in your territory.

What you bring:

  • Minimum of 3 years of sales experience, including closing deals

  • Minimum of 1 year of SaaS, full-cycle sales experience preferred 

  • You have a track record of success developing and managing both an inbound and outbound pipeline effectively 

  • Experience preparing and taking the lead on product demonstrations 

  • Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels

  • You are self-motivated, creative, organized, and process-oriented

  • Experience using tools such as Salesforce, Salesloft, ZoomInfo, SalesNav or similar is a plus 

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

  • The expected new hire base salary range for similar roles within Clio is $53,600 - $94,800 CAD. The expected new hire commission range for similar roles within Clio is $53,600 - $94,800 CAD. The opportunity to earn commissions beyond the stated amounts is possible as commission earnings are uncapped.

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with encouragement for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
     

Please note that the expected new hire salary range provided is derived from a group of like roles within Clio. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $63,200 to $94,800 CAD and the expected commission range is $63,200 to $94,800 CAD. The opportunity to earn commissions beyond the stated amounts are possible as commission earnings are uncapped. Please note there are a separate set of salary bands for other regions based on local currency.

Account Executive, SMB

Clio Ltd.
Vancouver - 32.82km
  Sales & Retail Full-time
Our Account Executive team is the engine that drives our business development efforts to close. They proactively look for new opportunities, provide sound advice, give product demo...
Learn More
Apr 15th, 2024 at 10:18

Customer Support Specialist Full-time Job

Clio Ltd.

Customer Service   Vancouver
Job Details

We are currently seeking a Customer Support Specialist to join our Customer Support Team in our Burnaby, Toronto, or Calgary hub offices.

What your team does:

This team is high energy and fast paced, and while our number one goal is to provide an effortless customer experience (fast, high-quality answers to any question), we are also hyper-focused on sharing the value of Clio products with our customers. Our team members are smart, engaged, resourceful and driven. They live into our values by thriving as a team, approaching situations with optimism and a solutions-oriented, human-centred mindset to help each other and help our customers win. We intentionally foster a unique contact centre culture built on empowerment and accountability by hiring great people and getting out of their way.

Working Hours:

This is a full time, permanent position. Our Customer Support Specialists work with a flex shift model; this means you will be given a 90 minute window in which your shifts will start and end. The start time may change day to day within that window however you will always know your shifts two weeks in advance. 

For example, if your flex shift is 9-10:30am PT, you will never start before 9am PT or later than 10:30am PT, and will work an 8 hour shift from that start time.

Our shift requirements for new hires change on a regular basis to meet business requirements, but could start as early as 6am PT and end as late as 8:30pm PT.

Your Talent Acquisition Specialist will be happy to explain more should you connect with them. 

What you'll work on:

  • Handling a high volume of inbound requests by phone, chat, and email with a focus on making the customer experience as effortless as possible;

  • Becoming an expert in all of Clio’s features and functionality with the ability to speak to the additional value that Clio provides; 

  • Methodically troubleshooting technical product issues, reproducing and coordinating resolutions with our Technical Escalations, Product and Customer Success teams;

  • Confidently handling a wide variety of inquiries, providing guidance, needs-based solutions and proactively identifying the customers next challenge to help them get the most out of working with Clio;

  • Coaching our users to leverage self-serve resources and group training opportunities;

  • Identifying when a customer is a fit for additional products or services, and connecting them with the appropriate team to discuss options further;

  • Capturing feedback on the product for use by our Product team;

  • Owning your own development and career growth to get better everyday! 

What you bring:

  • Confidence in your ability to connect with a wide range of people and love for working with customers of all skill levels and personality types;

  • Excitement about finding new and complex problems to solve;

  • Tech-savviness and excitement to dive into learning new platforms;

  • Strong verbal communication skills, ability to express yourself in a clear, concise, and empathetic manner;

  • Patience, compassion and understanding;

  • Curiosity to strive to continuously improve and learn;

  • Ability to thrive at multitasking and prioritizing in a fast-paced environment;

  • Excellent writing skills, and the ability to write in a professional tone with little to no grammatical or spelling errors;

  • Self-driven attitude and willing to take initiative to grow your skills;

  • Fun, outgoing, and engaging personality - and love to work as a cohesive team.

Serious bonus points if you:

  • Have customer focus at your core and are eager to make a career out of helping clients be successful;

  • Have experience working with web-based/SaaS applications;

  • Are familiar with Zendesk or similar CRM software;

  • Are familiar with Legal or other professional service industries;

  • Are flexible and open to working evening and night shifts;

  • Are proficient in Google Suite and Microsoft Office;

  • Are proficient in Windows and/or Mac operating environments.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Customer Support Specialist

Clio Ltd.
Vancouver - 32.82km
  Customer Service Full-time
  55,000
We are currently seeking a Customer Support Specialist to join our Customer Support Team in our Burnaby, Toronto, or Calgary hub offices. What your team does: This team is high ene...
Learn More
Apr 15th, 2024 at 10:14

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