4687 Jobs Found

Financial Services Manager Full-time Job

Air Canada

Financial Services   Dorval
Job Details

Air Canada is seeking a highly motivated, energetic, and ambitious individual to learn and progress in their career with Air Canada. The Financial Services Manager represents Finance and works with the team which supports the finances of the Air Canada Maintenance branch.

Air Canada Maintenance represents one of the key financial drivers for the airline as a whole.

Responsibilities:

  • Deliver value added service to ACM Inventory Planning business unit by identifying, and evaluating profitability enhancing opportunities and strategies, internal process changes and new cost savings opportunities.
  • Develop and manage effective working relationships with branch leader and strategic partners to ensure buy-in of solutions and changes in processes and strategy.
  • Master TRAX financial transactions: provide guidance on proper accounting impact of branch transactions and work with Finance-Audits team to report, identify and assess transactional inaccuracies. 
  • Master Balance Sheet transactions, understanding, flow of costs. Partner with YWG, Supply Accounts, Audits and BFO team to educate team on accounting principles to best support the business and sound financial decisions.
  • Support Capital Budgeting initiatives for all Air Canada Maintenance business units. Provide timely and accurate reporting and support all related financial activities.
  • Partner with YWG Finance to ensure all aspects of inventory are in line with both accounting and corporate direction
  • Lead the development and implementation of Financial Performance Indicators for better understanding of the cause-and-effect relationship of costs and to assure the efficiency and the performance of the business unit.
  • Lead, collaboratively, with the ACM branch, process improvement initiatives that provide better financial controls, understanding, and strategic decision-making around Inventory and other financial processes 
  • Ensure a consistently high-level of quality in service provided relative to both timelines and accuracy
  • Work with the Power BI team to update and improve inventory dashboards
  • Work with Manager Financial Application & Services on the design, testing and documenting of the Air Canada Unifier project 
  • Other Ad-hoc financial analysis and project management support

Qualifications

  • 3-5 years of relevant experience 
  • Undergraduate degree in Business, Accounting or Finance is required
  • Accounting and/or business designation CPA is an asset
  • Strong quantitative and qualitative analytical skills to analyze and report back on complex data 
  • Excellent interpersonal skills, communication skills and demonstrated ability to work with others 
  • Self-started, energetic with strong sense of initiative and creativity 
  • Ability to learn financial systems quickly 
  • Demonstrated organization skills and ability to work under pressure and reach to changing timelines
  • Ability to build and maintain advanced financial models in Microsoft Excel and intermediate to advanced PowerPoint & Power BI skills.  
  • Experience working with Alteryx is an asset
  • Experience in aviation supply chain is an asset
  • Experience with TRAX system is an asset

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Financial Services Manager

Air Canada
Dorval - 443.75km
  Financial Services Full-time
Air Canada is seeking a highly motivated, energetic, and ambitious individual to learn and progress in their career with Air Canada. The Financial Services Manager represents Finan...
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Aug 27th, 2024 at 16:19

Talent Acquisition Consultant Full-time Job

METROLINX

Human Resources   Ottawa
Job Details

If you are a high achieving, experienced, motivated HR trailblazer who thrives in a fast-paced environment and have the credibility to be a trusted HR partner to executives; have the confidence to challenge the status quo and the ability to handle multiple priorities at the same time then this may be the opportunity you have been waiting for. 

Our Talent Acquisition team is looking for two (2) passionate Talent Acquisition Consultants to join our team!

As an experienced Talent Acquisition professional, you will execute the full talent acquisition cycle for unionized and non-unionized roles, including providing consultative services to assigned client group(s) while delivering creative sourcing and recruiting solutions to meet business needs. This position will report to a Manager, Talent Acquisition.

What will I be doing?

  • Deliver quality talent acquisition experience to candidates, hiring manager and other stakeholders that is consistent with Metrolinx brand as Employer of Choice.
  • Provide consultative advice to assigned client group(s) about talent acquisition, recruiting, and sourcing.
  • Develop talent acquisition plans for assigned client group(s) based on department needs; evaluate results of talent acquisition strategies to recommend new or adjusted techniques that improve recruitment outcomes in compliance with collective agreements, legal and regulatory requirements, and corporate policies and processes.
  • Develop relationships with clients and other partners (e.g. HR Business Partners).
  • Develop passive and active position-targeted sourcing strategies.
  • Craft suitable job postings to target candidates and which are aligned with the talent acquisition strategy and job description.
  • Short-list and pre-qualify candidates for Hiring Manager review based on candidate profile.
  • Conduct phone screens, interviews, and other assessments in accordance with job requirements.
  • Develop and recommend interview questions to ensure relevant information, as indicated by the candidate profile, is gathered to make an informed hiring decision.
  • Participate in special recruitment campaigns (e.g. staffing new division) or projects (e.g. implementation or improvements to talent acquisition software/processes).
  • Participate in recruitment projects contributing as a team member.

What Skills and Qualifications Do I Need?

  • Completion of a degree in Human Resources Management, or a related discipline or a combination of education, training, and experience deemed equivalent.
  • Demonstrated progressive experience conducting full-cycle recruitment activities with a focus on unionized, public sector organizations.
  • Strong experience in conducting full-cycle recruitment activities. Previous exposure in recruiting for unionized positions is considered a strong asset.
  • Experience with contemporary strategic talent sourcing, outreach, and selection using a variety of approaches (e.g. social media, Boolean, search engine optimization (SEO) etc.)
  • Knowledge of Human Resources function, specifically in the area of recruitment and staffing and/or related legislation (e.g. Human Rights Code, Freedom of Information Act, etc.
  • Interpret and apply related policies, legislation and collective agreement provisions.
  • Ability to work in a fast- paced environment, managing a high volume of recruitment activities and changing priorities.

What we offer:

  • Work that makes an impact to our communities
  • Learning and development opportunities
  • An open and inclusive work environment
  • Comprehensive health and dental benefits, OMERS pension plan and lifestyle spending account

Don’t Meet Every Requirement? 

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

Talent Acquisition Consultant

METROLINX
Ottawa - 292.66km
  Human Resources Full-time
If you are a high achieving, experienced, motivated HR trailblazer who thrives in a fast-paced environment and have the credibility to be a trusted HR partner to executives; have t...
Learn More
Aug 27th, 2024 at 16:08

Network Administrator Full-time Job

Rogers Communications Inc

IT & Telecoms   Toronto
Job Details

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

 

Rogers together with Comwave is looking for a highly motivated full-time Network Administrator in our Service Operations team. Comwave is Canada’s largest service provider specializing in Voice over IP (VoIP), Data, and IPTV Services, serving more than 1, 600 cities across Canada and the US, in both Retail and Wholesale markets. Comwave is a dynamic, entrepreneurial organization, leading the market in its service-oriented approach to its customers and expanding its teams with like-minded individuals.

 

What are we looking for ?

This Network Administrator opportunity is responsible for the operation and maintenance of our IP Network for all Comwave Services, supporting both internal and external customers. Comwave provides a great learning opportunity working with a wide variety of system and network infrastructure services. It is expected that the Network Administrator has a sufficient level of knowledge and experience in Internet Service Provider IP backbone and continue the ongoing support, maintenance, and operations of our production infrastructure and clients.


What You Will Be Doing:

  • Operates IP networking environment by implementing configuration; executing installation; enforcing system standards. Environment consists of Voice core and edge, IP core and backbone, IP access + CPE and IP border edge, DPI, Firewalls, UTM, VPN, etc.
  • Provide Level 3 Support to Tech Support and Network Operations Centre for all Comwave services.  This will encompass very complex single user cases as well as network-wide related cases relating to Voice, IPTV, and Internet services.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Secures network system by enforcing administrative access policies.
  • Reporting network operational status by gathering, prioritizing information; managing projects.
  • Share a 24/7 weekly on-call rotation with Voice and Video administrators (1 week on, 5 weeks off).
  • Share a weekly planned overnight maintenance duties with Voice and Video administrators (1 week on, 5 weeks off).
  • Work closely with the systems, voice, IPTV, and network engineering/operations teams on service delivery projects in functions including (but not limited to) system deployment, configuration, monitoring, and documentation.
  • Work closely with commercial vendors escalating service-related issues/questions.
  • Provide ongoing training documentation and hands-on guidance for alert handling procedures to Network Operations teams.
  • Assist in the provisioning of complex services for Business clients.
  • Responsible for providing root cause analysis for all network-wide events that affect service uptime.
  • Responsible for escalating design level related issues with encouraged solutions to engineering teams to better the overall delivery of services to customers.
  • Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.


What You Bring:

  • Experience working with Cisco products in a large enterprise or service provider environment. Such equipment could include : Cisco IOS Routers/Switches, Nexus switches, and ASR routers.
  • Experience working with Fortinet products and features in a large enterprise or service provider environment. Such equipment could include: Fortigate, FortiSwitch, FortiAP, UTM, VPN, SIEM, etc.
  • Experience working in multisite locations, VPNs, and Firewalls an asset.
  • Experience working with Network Monitoring system, Solarwinds Orion an asset
  • Working knowledge/ability of diagnosing network related issues using tools such as Wireshark/Tshark and Netflow.
  • Knowledge of TCP/IP and the OSI model, RADIUS as well as WAN and LAN technologies and their role in network deployment (QoS, VLAN, STP, LACP, VRRP/HSRP, BGP, OSPF, DSL, Cable, LANx, VPN, etc.).
  • Understanding the networking requirements as they pertain to VoIP/Video and general Internet users.
  • Able to work in a very fast paced environment and provide significant contributions both individually and as part of a greater team.
  • Able to learn and adapt to new services, systems, and technologies in an ever-growing technical infrastructure.
  • CCNA/CCNP specialized in routing/switching; or equivalent experience required.
  • Fortinet NSE4 certifications; or equivalent experience preferred.

 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 61 Wildcat Road (7883), Toronto, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 291663

Network Administrator

Rogers Communications Inc
Toronto - 135.72km
  IT & Telecoms Full-time
Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadian...
Learn More
Aug 27th, 2024 at 15:58

Store Manager Full-time Job

Rogers Communications Inc

Management   Saint-Laurent
Job Details

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

 

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

 

As a Store Manager, you can expect to:

 

  • Coach, develop and retain a high-performing sales team with a strong focus on customer experience
  • Manage and run store operations with an adventurous and innovative spirit that can adapt to an ever-changing environment
  • Focus on performance to meet and exceed local/regional business objectives
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Invest in the growth of employees through various of world-class development programs
  • Participate in community events and outreach efforts to support local small businesses
  • Exercise autonomy to operate your store like a business, curating solution-based experiences

 

What’s in it for you:

  • Competitive compensation plus lucrative management bonus program
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and support benefits- 100% coverage
  • Employee and Family Assistance Program benefit
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • Career growth and development opportunities

What we’re looking for:

  • A progressive thinker with a desire to innovate and share ideas that have real business impacts.
  • An ability to deliver on business plans to meet regional, and store targets
  • A leader who fosters collaboration and passion for leading and inspiring teams
  • An ability to work a flexible schedule and work occasional evenings/weekends (able to work 40 hours/week)
  • You meet the minimum age of majority (varies by province)
  • English is an asset

 

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

 

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: G17B-3131 Boul. Cote-Vertu(5229), Saint-Laurent, QC
Travel Requirements: Up to 100%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 307067

Store Manager

Rogers Communications Inc
Saint-Laurent - 450.51km
  Management Full-time
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand...
Learn More
Aug 27th, 2024 at 15:55

Software Engineer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

Contributes to the overall success of the Payments & Core Banking Engineering globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures

 

Is this role right for you? In this role you will:

 

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

  • Champions a high-performance environment and contributes to an inclusive work environment.

  • Proactively provide guidance and recommendation on the software design.

  • Collaborate with SMEs to understand Business Banking and Cash Management trends.

  • Collaborate with cross functional team on the components to meet the performance requirements.

  • Collaborates to provide estimation and break down of work to enable small and frequent releases to production.

  • Actively participates in customer discovery and solution discovery sessions.

  • Builds software solutions that meet the needs of stakeholders while focusing on continually reducing technical debt

  • Sets up development environments necessary to build the entire solution.

  • Participates in merging, integrating, versioning, promoting, code through environments and version control.

  • Triaging and problem-solving incidents to restore services in production and with follow up on root cause / permanent fixes.

  • Create, socialize, and implement on technical roadmaps.

  • Coaches and mentors junior Engineers to support their career development and personal growth. 

  • Provides expertise in the technologies and frameworks used to deliver on business objectives.

  • Stays ahead of latest technologies, tools, patterns, best practices and brings them to the team for consideration.

  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

 

  • A recognized degree in engineering, computer science, math or related discipline

  • 3+ years of software development experience

  • Have experience in systems design and a solid understanding of development, quality assurance and integration methodologies.

  • Ability to communicate effectively with a software development team on tight deadlines

  • Extensive experience in JAVA related technologies and frameworks (React JS, Next JS, Spring Framework, J2EE, JSP, JSF 2, JUnit, ANGULAR JS)

  • Familiar with open-source DevOps tools (Bitbucket/GIT, Jenkins, Artifactory, Gradle, Docker)

  • Solid understanding of Test Automation framework and tools

  • 3 years+ experience developing microservices and micro frontends in Java

  • 2 years+ of experience with Google Cloud Platform and/or Microsoft Azure.

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 

Work arrangements: Hybrid

 

#LI-Hybrid

Software Engineer

Scotiabank
Toronto - 135.72km
  IT & Telecoms Full-time
Contributes to the overall success of the Payments & Core Banking Engineering globally ensuring specific individual goals, plans, initiatives are executed / delivered in suppor...
Learn More
Aug 27th, 2024 at 15:47

Senior Cyber Security Analyst (GCS) Full-time Job

Royal Bank Of Canada

IT & Telecoms   Toronto
Job Details

WHAT IS THE OPPORTUNITY?

The ideal candidate is passionate about information security and securing and protecting privileged accounts, credentials, and non-human access across tools, applications, and systems. As a Senior Cyber Security Analyst in the Identity Access Management (IAM) Team, you will work with the IAM Application Onboarding Team to integrate RBC applications onto IAM solutions (CyberArk, EntraID (Azure), SailPoint IIQ, ServiceNow, GDS, etc.). This process will require you to work with a wide range of technology and business stakeholders to implement IAM solutions.

 

WHAT WILL YOU DO?

  • Work with business partners and application teams across RBC Enterprise to explain the onboarding process and document requirements.

  • Work with business partners and application teams to ensure data remediation is completed including orphan, description clean-up, role creation, Segregation of Duties (Toxic Combination) policy creation in the IAM SailPoint Tool. 

  • Provide Consultative services to ensure Privileged Access Management are in compliance with our standards within Global Cyber Security

  • Identify and Report security risks in accordance with RBC Standards

  • Participate in internal/external audits, establish, monitor, and coordinate action plans.

  • Accountable for consultation and issue resolution as first point of inquiry/escalation and problem resolution for privileged provisioning/procurement activities.

  • Participates in project planning and management activities across multiple efforts.

  • Participate in all aspects of onboarding testing as requested by the onboarding team: This may include:

    • Test case scenarios creation and assisting with test case writing.

    • Assisting with FST, UAT, OAT, and PIV testing

  • Provide support with tasks and ad hoc requests as required.

  • Suggest/document solutions to improve the efficiency of the onboarding process.

  • Willing to work UK times when demand arises.

 

What do you need to succeed?

Must-have

  • 3 years of experience with IAM Solutions.

  • 3-5 years of IAM experience with strong knowledge in Requirements methods: interviewing, data modeling, business process modeling, business object modeling and user interface design

  • Hands-on with different requirement methodologies: methodology of Object Orientation, Use Cases, Unified Modeling Language, Agile and Waterfall approach.

  • Experience with the IAM domain including related IAM controls and risk frameworks.

  • Understanding of Cloud Identity as a service (IDaaS) for SaaS, PaaS and IaaS concepts

  • Understanding of various technology platforms and application stack configurations (LDAP, Active Directory, ZVM, etc)

  • Data analysis and reporting skills.

 

Nice-to-have

  • Knowledge of Business line(s)’ business applications/ processes.

  • Identity and access management provisioning and de-Provisioning

  • CyberArk experience

  • SailPoint IIQ experience

  • Azure AD Experience

  • IT Standards, Methodologies, CMM & audit requirements

  • Authentication - SSO (Single Sign on), Multi-Factor Authentication

  • Authorization (Role Based Access Authorization and Conditional Access Control)

  • Familiar with Agile methodologies and tools including Jira, Confluence

  • Professional certification(s) related to information security or information risk management such as CRISC, CISA, CISM, CISSP

 

Nice-to-Have Education:

  • A Degree or Diploma in Computer Science, Information Security, Engineering or Management Information Systems

 

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

  • Leaders who support your development through coaching and managing opportunities

  • Ability to make a difference and lasting impact.

  • Work in a dynamic, collaborative, progressive, and high-performing team

  • A world-class training program in financial services

  • Flexible work/life balance options

  • Opportunities to do challenging work.

 

#LI-Hybrid

#LI-POST

#TECHPJ

 

 

Job Skills

Confidentiality, Cyber Security Management, Decision Making, Detail-Oriented, Encryption Software, Group Problem Solving, High Impact Communication, Information Security Management, Information Technology Security

 

 

 

Additional Job Details

Address:

330 FRONT ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-06-26

Application Deadline:

2024-09-06

Senior Cyber Security Analyst (GCS)

Royal Bank Of Canada
Toronto - 135.72km
  IT & Telecoms Full-time
WHAT IS THE OPPORTUNITY? The ideal candidate is passionate about information security and securing and protecting privileged accounts, credentials, and non-human access across tool...
Learn More
Aug 27th, 2024 at 15:15

Customer Service Representative Full-time Job

Royal Bank Of Canada

Customer Service   Montréal
Job Details

Job Summary

Provide telephone support to customers and promote a company's products and services. Use experience and extensive working knowledge of the job, policies and practices to perform daily tasks and various administrative and operational assignments.

 

What is the Opportunity?

The Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs. You will strive to constantly improve functions taking a client focused approach to effectively process client requests and provides advice and service solutions where appropriate regarding their credit insurance coverage on loans, lines of credit, mortgages and business loans. Your will retain the customers by showing the benefits and features of keeping their coverages. Your ability to provide superior customer service, build rapport and gain the clients’ confidence will be critical to your success

 

What will I do?

  • Handling inbound calls and meeting customer expectations by providing them with information, understanding their needs, offering value-added solutions, seeking business opportunities and taking personal initiative to resolve their problems.
  • Secures new business and/or retains existing business
  • Ensure customers receive optimal service at a level that meets their needs, personally or by referring them to the appropriate partner (internally or externally)
  • Takes ownership of client concerns, building ownership and accountability at first point of contact through client-focused behaviours, ensuring, when necessary, the escalation process is followed
  • Process applicable paperwork for clients, ensuring accuracy and completeness of information.
  • Meet monthly sales and retention goals

 

What do you need to succeed?

Must-have

  • Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.
  • Solid aptitude for listening, establishing rapport and finding the right solutions for customers
  • Strong attention to detail and problem resolution skills
  • Ability to navigate between multiple systems
  • Flexibility to work a variety of shifts as our Centre is open Monday to Friday 8:00am to 8:00 pm in order to better help our clients

 

Nice-to-have

  • Sales experience and success in meeting and exceeding sales targets in a Contact centre environment

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards package including flexible benefits, competitive compensation, and stock options
  • Work in a dynamic, collaborative, progressive, and high-performing team. By joining RBC Insurance, you also become part of a supportive, inclusive team that shares common values – including a fundamental respect for each other
  • Leaders who support your development through coaching and managing opportunities
  • Flexible work/life balance options
  • Ability to make a difference and lasting impact

Job Skills

Customer Interactions, Customer Knowledge, Customer Needs, Customer Service, Customer Service Management, Insurance Products, Product Services, Sales, Sales Activities, Telephone-Based Customer Servicing

 

Additional Job Details

Address:

1 PLACE VILLE MARIE: MONTREAL

City:

MONTREAL

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-08-27

Application Deadline:

2024-09-30

Customer Service Representative

Royal Bank Of Canada
Montréal - 456.8km
  Customer Service Full-time
Job Summary Provide telephone support to customers and promote a company's products and services. Use experience and extensive working knowledge of the job, policies and practices...
Learn More
Aug 27th, 2024 at 15:09

Administrative Assistant Full-time Job

BMO CANADA

Administrative Jobs   Toronto
Job Details

Application Deadline:

09/12/2024

Address:

100 King Street West

 

Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports.  The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.

  • Manages regional mailbox and attends to all inquiries.
  • Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures); Sends out floor communications as directed by the business.
  • Validates Serraview floorplans (quarterly and as needed).
  • Supports our Ontario Commercial Banking Hubs virtually; occasionally may require site visits to Hubs.
  • Submits all BGIS tickets and works closely with our Workplace Associate and team.
  • Completes daily walkthrough of our floors (morning and evening).
  • Tail-end support for new hires.
  • In charge of pass card requests & quarterly validation report.
  • Equipment management for Ontario CCB teams.
  • Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements.
  • Partners with other Administrative Assistants in Ontario and across Canada on various projects.
  • Runs/audits/and distributes the HR movement reports, wireless reports, and all other ad-hoc reports for the business.
  • Audits and tracks workstations, as required.
  • In charge of assigning fixed desks and updating floor plans on Serraview.
  • Works with internal partners to give access to employees to our booking tool; also, requests various workstations changes for the teams (fixed desk vs hoteling, etc).
  • Supports the execution of strategic initiatives; includes tracking metrics and milestones.
  • Builds effective relationships with internal/external stakeholders. 
  • Analyzes data and information to provide insights and recommendations.
  • Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group.
  • Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.
  • Supports the coordination and implementation of department events, when required.
  • Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.
  • Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).
  • Responds to and resolves escalating inquiries.
  • May support some client facing Team Leads with expenses, travel, and attestations.
  • Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.
  • Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Collaborates with internal and external stakeholders in order to deliver on business objectives.
  • Organizes work information to ensure accuracy and completeness.
  • Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
  • Broader work or accountabilities may be assigned as needed.

 

Qualifications:

  • Typically between 3-5 years of experience in an administrative/professional support function and post-secondary degree in related field of study desirable.
  • Specialized knowledge.
  • Excel skills - Excellent.
  • Verbal & written communication skills - Excellent.
  • Organization skills - Excellent.
  • Collaboration & team skills - Excellent.
  • Data, analytical and problem solving skills - Excellent.

Administrative Assistant

BMO CANADA
Toronto - 135.72km
  Administrative Jobs Full-time
  37,500  -  69,500
Application Deadline: 09/12/2024 Address: 100 King Street West   Performs a variety of administrative and clerical tasks, financial and human resources administration and provides...
Learn More
Aug 27th, 2024 at 15:05

Administrative & Operational Specialist Full-time Job

BMO CANADA

Administrative Jobs   Toronto
Job Details

Application Deadline:

09/19/2024

 

Address:

100 King Street West

 

 

Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports.  The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.

  • Supports the execution of strategic initiatives; includes tracking metrics and milestones.
  • Builds effective relationships with internal/external stakeholders. 
  • Analyzes data and information to provide insights and recommendations.
  • Leads the planning, coordinating and implementing department events.
  • Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group.
  • Coordinates and monitors budgets and reporting on results vs. budget.
  • Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.
  • Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.
  • Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).
  • Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.
  • Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements
  • Prepares and logs departmental expense claims and reports.  Tracks expenses to ensure they stay within budget.
  • Makes travel arrangements, booking flight/hotel reservations as needed.
  • Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.
  • Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).
  • Collaborates with internal and external stakeholders in order to deliver on business objectives.
  • Support
  • Organizes work information to ensure accuracy and completeness.
  • Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
  • Analyzes issues and determines next steps.
  • Broader work or accountabilities may be assigned as needed.

 

Qualifications:

  • Typically between 3-5 years of experience in an administrative/professional support function and post-secondary degree in related field of study desirable.
  • Verbal & written communication skills - Strong.
  • Organization skills - Strong.
  • Technical Proficiency - Strong
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.
  • MS office, Excel, PowerPoint - Strong
 

Note: This role is 4 days in the office + 1 day remote.

 

 

Salary:

$37,500.00 - $69,500.00

Administrative & Operational Specialist

BMO CANADA
Toronto - 135.72km
  Administrative Jobs Full-time
  37,500  -  69,500
Application Deadline: 09/19/2024   Address: 100 King Street West     Performs a variety of administrative and clerical tasks, financial and human resources administration and provi...
Learn More
Aug 27th, 2024 at 14:59

Dispatcher Full-time Job

Day & Ross Inc.

Transportation & Logistics   Laval
Job Details

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to. 

 

Full-time (Sunday to Thursday, 10:00 pm to 6:30 am) 

 

How You’ll Help 

Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer. 

Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments. 

Answer phones from drivers and customers. 

Review yard check to ensure freight is not missed and trucks are on schedule. 

Coordinate drivers to come back for second round of deliveries. 

Coordinate daily P&D requirements. 

Monitor driver performance and report finding to manager. 

Identify areas for improvement and efficiencies. 

Perform clerical duties for compliance and broker pay as required. 

Other related duties as may be required. 

 

Your Skills & Experience:  

An understanding of the geography of the area 

High School graduate or equivalent 

Transportation background in dispatch, dock supervision (2-3 years) 

Computer literate in Excel and Word 

Equipment knowledge is an asset 

Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies 

Results focused 

Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc. 

Must have a strong sense of urgency 

Good communication skills 

Must be able to work under a flexible work schedule 

Must be a hands-on operator, trainer, coach and mentor 

Must be able to build and maintain relationships 

Must be a self-starter 

English required; other languages an asset but not required 

 

To apply, visit our Careers page at dayross.com
 
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Dispatcher

Day & Ross Inc.
Laval - 449.87km
  Transportation & Logistics Full-time
The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhe...
Learn More
Aug 27th, 2024 at 14:56

Bus Operator Full-time Job

City Of Ottawa

Transportation & Logistics   Ottawa
Job Details

Affiliation: ATU 279

Salary Information: Training rate is 50% of full-time Bus Operator wage rate ($17.178/hr) (2024 Rates of Pay)

Note: Rates of pay after successful completion of training are as follows:

  • 1st - 8th month - 85% of Bus Operator rate ($29.203/hr)
  • 9th - 16th month - 90% of Bus Operator rate ($30.920/hr)
  • 17th - 24th month - 95% of Bus Operator rate ($32.638/hr)
  • After 24 months - Full Bus Operator rate ($34.356/hr) (2024 Rates of Pay)

Location: Transit Service, 1500 St.Laurent 
City: Ottawa, ON 
Job Category: Bus Operator; Transportation
Application Close: 30/09/2024

JOB SUMMARY

Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Bus and Para Transit Operations team provides safe, reliable, efficient, effective, on time, courteous and cost-effective rapid transit service to a growing and diverse City of Ottawa. 

You operate City of Ottawa buses in accordance with the Highway Traffic Act and corporate policy. You also promote a customer service mindset when interacting with the general public and provide a safe, comfortable, efficient and reliable transportation service.

Bus Operators who temporarily work in the roles of Operator/Bilingual Sightseeing and Charter Sightseeing and Operator/Platform Instructor will be paid the appropriate rate or differential for the time that this work is performed.

EDUCATION AND EXPERIENCE

Completion of Grade 12.

Minimum of 5 years of driving experience with a clean driving record free of demerit points and including ideally a minimum 3 years of relevant customer service experience including direct contact with the public and dealing with a diverse population.

Public Urban transit experience is an asset

CERTIFICATIONS AND LICENCES

Completion of Defensive Driving course or related is an asset

KNOWLEDGE

  • City of Ottawa landmarks and locations

 

Desirable Qualifications:

  • Knowledge of transit fares and pass structure
  • Knowledge of the Highway Traffic Act
  • Knowledge of/experience using portable communications technologies, such as 2-way radio

COMPETENCIES, SKILLS AND ABILITIES

  • Able to adapt/react to changes in operating conditions/environment
  • Able to operate in a highly diverse cultural community
  • Attentive to detail and able to adhere to specific detailed procedures
  • Persuasive and tactful with excellent interpersonal and oral communication skills
  • Possess good written communication skills
  • Basic understanding of and ability to use computers 
  • Able to multi-task, solve problems and make decisions
  • Able to remain calm in stressful situations
  • Able to exercise sound judgement
  • Able to work with minimum direct supervision and in a team environment 
  • Ability to use a radio and microphone and to communicate effectively
  • Ability to call out stops as per the CTA directive
  • Ability to read and understand trip dockets
  • Ability to operate a bus in high-density traffic in the downtown core
  • Ability to react and deal with emergency situations as they arise
  • Ability to talk to and assist passengers while safely operating a bus
  • Able to project a positive and professional image at all times, through personal appearance and conduct
  • Able to act independently
  • Able to communicate clearly in writing, in person, and by using corporate communications technologies, such as 2-way radio, etc. 
  • Able to deliver excellent customer service at all times and to deal with all situations in a professional manner by remaining calm and self-controlled when dealing with difficult situations, and co-operating with Transit Supervisors and other City of Ottawa personnel to meet customers’ transit needs
  • Available and able to work overtime, and work a variety of scheduled shifts including split shifts, weekends, evenings and holidays, as per the collective agreement

 

Applicants must be able to meet the physical requirements of the job including, but not limited to, performing the following tasks, which are repetitive and constant during a normal shift as a Bus Operator:

  • Ability to sit for long periods of time in the driver’s seat while wearing a seat belt
  • Ability to bend, twist body and to manipulate controls independently or simultaneously at any given time, while wearing a seatbelt in the driver’s seat
  • Ability to “reach over-head” with both arms to manipulate controls
  • Constant twisting and neck rotation of different ranges to check mirrors, bus passes, etc.
  • Ability to perform required MTO pre-trip inspection, which involves walking, bending, squatting, climbing, reaching, twisting body in many different positions
  • Medium duty lifting while assisting customers with special needs
  • Constant gripping, pulling and pushing to manipulate control (steering controls, control valves, etc.)
  • Bending, stooping, crouching and twisting in order to keep stairway clear of ice and snow build-up
  • Ability to manipulate dual foot controls independently or simultaneously at any given time
     

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with 0 demerit points accumulated to the City of Ottawa’s satisfaction. 
  • Must be able to work shifts, weekends and statutory holidays at a variety of locations.; Additional vacancies may occur during the competition process
  • Must be able to pass the Ministry of Transportation of Ontario (MTO) medical exam required to obtain a class "C" license prior to hire.

  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Bus Operator

City Of Ottawa
Ottawa - 292.66km
  Transportation & Logistics Full-time
  17.18
Affiliation: ATU 279 Salary Information: Training rate is 50% of full-time Bus Operator wage rate ($17.178/hr) (2024 Rates of Pay) Note: Rates of pay after successful completion of...
Learn More
Aug 27th, 2024 at 14:54

Registered Nurse Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Application Close: 08/10/2024

JOB SUMMARY

The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Nursing (BScN)

Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting

Post-basic preparation in gerontology is desirable

Membership in Registered Nurses Association of Ontario (RNAO) is desirable

Canadian Gerontological Certification from Canadian Nurses’ Association is desirable

CERTIFICATIONS AND LICENCES

Registered Nurse (RN) current with College of Nurses of Ontario

KNOWLEDGE

  • Scope and purpose of gerontological nursing and functions/activities related to the nursing process
  • Age related changes
  • Ethical dilemmas and considerations
  • Management of common chronic problems
  • Specific needs of the older person and of cognitively impaired older person:
  • Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
  • Dementia care
  • Safety and security needs
  • Challenging behaviours
  • Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
  • Infection control guidelines for RN’s and RPN’s
  • Nursing documentation standards including Resident Assessment Instrument RAI-MDS
  • Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
  • Pharmacology and medication use
  • Medication administration standards
  • Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
  • Transfer and positioning techniques of persons requiring long term care
  • Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
  • Principles of verbal and non-verbal communication
  • Labour relations and collective agreements.
  • Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies

WHAT YOU NEED TO KNOW

  • Language Requirement: Various Language Requirements       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. 
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Registered Nurse

City Of Ottawa
Ottawa - 292.66km
  Medical & Healthcare Full-time
  46.07  -  56.06
Application Close: 08/10/2024 JOB SUMMARY The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, f...
Learn More
Aug 27th, 2024 at 14:52

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