1155 Jobs Found
Lead Coordinator, Academic Administration Full-time Job
Administrative Jobs OttawaJob Details
Closing Date:
September 09, 2024
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above
Position Purpose:
Reporting to the Supervisor of Academic Administration, the incumbent coordinates frontline service and business processes by directly supervising academic office staff and serving as their main point of contact. Finds solutions to special requests and capitalizes on opportunities to review, develop, and implement processes based on industry best practices. Displays a positive, professional attitude to foster harmony and team spirit.
In this role, your responsibilities will include:
- Supervision: Supervises work performed by officers, sets priorities, provides advice with a view to meeting individual goals, develops individual and group training plans, motivates staff, and provides guidance and feedback. Shares knowledge about management tools to bolster employee engagement within the section in order to maximize productivity and minimize staff turnover.
- Needs evaluation and recommendations: Anticipates, analyzes and interprets student needs, determines policies and procedures to put in place, diagnoses and formulates recommendations to solve student problems and ensures that these recommendations are implemented. Solves complex problems and follows up as required.
- Project management: Plans and manages assigned projects. To this end, determines project scope and phases, monitors progress when relevant, makes adjustments throughout the process and ensures effective communication between stakeholders. Manages and monitors delivery of projects assigned to own team.
- Recruitment activities: Promotes the University of Ottawa and its programs and services at trade shows and recruitment events. Helps assign necessary recruitment resources in partnership with the supervisor, academic services.
What you will bring:
- In-depth knowledge of high school, college, undergraduate and graduate academic programs, with at least five years’ experience in an academic setting
- Knowledge of administration usually acquired through postsecondary studies and several years’ experience in a similar role
- Experience in leading a team in a constantly changing environment
- Experience in providing customer service
- Experience in interpreting, communicating and implementing processes, policies, and procedures
- Experience in using Microsoft Office, Windows, the internet, student information systems, Talisma, and email
- Ability to deal with conflicting priorities and to meet strict deadlines in a fast-paced work environment
- Ability to concentrate in an open, dynamic environment in which several interruptions can occur at any time
- Ability to manage multiple files with attention to detail
- Ability and willingness to take decisions that could affect students, employees or department members
- Demonstrated ability to show tact, diplomacy, discretion and good judgment
- Knowledge of the University’s administrative structures and processes (an asset)
- Experience in gathering and analyzing data and in writing administrative and statistical reports
- Experience in implementing strategies and activity plans for students
- Excellent communication skills to understand the needs of students and employees
- Strong organizational skills
- Strong analytical skills, excellent judgment and close attention to detail
- Bilingualism – French and English (spoken and written)
Lead Coordinator, Academic Administration
University Of Ottawa
Ottawa - 158.63kmAdministrative Jobs Full-time
69,478 - 87,764
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Payroll Specialist Part-time Job
IT & Telecoms LavalJob Details
Objective
The main role of the Payroll Specialist is to support the RMX GMA concrete team in administrative tasks by bringing rigor and organization to the activities of the various departments. Manage the hourly payroll and benefits of unionized employees; ensure daily liaison to transmit employee issues. Perform routine accounting tasks and participate in security initiatives in the market.
Main responsibilities
Security :
- Serves as a role model for safety, environmental stewardship, leadership, teamwork and continuous improvement to ensure consistency of the company's vision and critical success factors.
Payroll-HR:
- Responsible for the bi-weekly payroll closing process for hourly employees.
- Handles the hiring of temporary and permanent unionized employees.
- Ensures the processing of terminations/terminations of contracts of temporary unionized employees.
- Maintains personnel records (active workforce reports (absenteeism, overtime).
- Submits requests in SAP for changes, hiring, layoff and termination, for hourly employees.
- Works jointly with the union executive for the application and interpretation of the collective agreement.
- Prepares and monitors CNESST and health insurance files.
Administration:
- Creates purchase requisitions, tracks POs and processes invoices/bills of lading in conjunction with HR.
- Prepares manual invoices: union release, etc.
- Acts as a replacement for the administrative assistants in accounts payable and training.
Relations with other positions:
- Works closely with plant service representatives including the plant manager, department heads and supervisors
- Collaborates with various departments, such as HR, finance, procurement, etc.
Dimensions:
- Payroll: bi-monthly production for 100 employees
- Annual production capacity of the plant: 550,000m3
- Subordinates: 0 employees
- Total number of employees: 125
Qualification profile
Education and work experience
- Professional studies diploma (DEP) in administration and at least five years of professional experience in a similar work environment OR college diploma in administrative techniques and three years of professional experience
- Experience in payroll service required and payroll experience for unionized employees would be a major asset.
Knowledge and skills
- Proficiency in MS Word, Excel, PowerPoint software
- Knowledge of SAP integrated management software systems would be an asset
- Sense of organization.
- Very good interpersonal skills.
- Expertise in prioritizing and handling multiple requests.
- Ability to work effectively in a team and with minimal supervision.
- Ability to take initiative.
- Bilingualism (French and English) both orally and in writing.
Job-specific skills:
- Results orientation
- Interpersonal flexibility
- Organizational flexibility
- Problem Solving
- Timely decision making
- Customer orientation
- Integrity and trust
- Listen
- Establish priorities
Thank you for your interest. Only selected candidates will be contacted for an interview. Lafarge is committed to employment equity and encourages applications from women, visible minorities and persons with disabilities.
Payroll Specialist
Lafarge Canada Inc
Laval - 7.94kmIT & Telecoms Part-time
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Stockperson/Cartpusher Full-time Job
General Category NepeanJob Details
Position Summary...
Working as a Stockperson/Cartpusher at Walmart Canada is a great way to develop your skills in the retail industry. A Stockperson/Cartpusher collects shopping carts from the cart corrals, parking lot, and store perimeter and returns them to a safe storage location, while maintaining exemplary customer service. If you are looking for an exciting job in customer service or retail, working as a Stockperson/Cartpusher may be a great fit for you!
What you'll do...
1. Assists in customer service through the collection of shopping carts from the cart corrals, parking lot and store perimeter and returns them to a safe storage location using Walmart approved procedure and ensures necessary logs are completed.
2. Responds promptly to requests at all registers and safely assists customers with carry outs or carry ins and verifies receipts for proof of purchase.
3. Follows established guidelines for occasional cleaning and maintenance of the restrooms, handling chemicals and following correct disposal procedures and the use of power equipment including inspection report completion before use.
4. Adheres to safety and emergency procedures, ensuring guidelines are being followed properly for hazardous communications, lockout/tagout and blood borne pathogens.
5. Maintains Cart Retrieval Log at Customer Service Desk.
6. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures.
7. Promotes safety by use of personal protective equipment by wearing steel toe footwear and the proper reflective vest during cart collection for visibility.
8. Completes safety sweeps as required.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
3651 Strandherd Dr, Nepean, ON K2J 4G8, Canada
Stockperson/Cartpusher
Walmart
Nepean - 160.96kmGeneral Category Full-time
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PepsiCo Beverages Sales Representative Full-time Job
Sales & Retail OttawaJob Details
Responsibilities
As a Sales Representative for PepsiCo Beverages Canada, you will be maximizing business growth through the acquisition of new customers and maintenance of existing customer in various channels. You are responsible for growing the business in your territory by creating on-going, positive relationships with your customers.
In this role you will help us get our famous brands to the people who love them across Canada. Here’s what you’ll be doing:
- Executing our sales plans through selling, merchandising, shelving and building exciting displays in a specifically assigned territory
- Engaging and onboarding new customers to PepsiCo products, services and promotions to enhance PepsiCo’s in-store presence
- Educating and exciting customers about our existing portfolio of beverages and upcoming innovations
- Developing assigned accounts to achieve sales, market share, product distribution, and customer service targets
- Identify selling opportunities to increase incremental displays and promotional programs in store
- Leveraging your knowledge of PepsiCo’s key financial measures to deliver sales and profit objectives
- Evaluating customer business needs and analyzing market trends to develop service solutions
- Providing an exceptional level of sales consultation, customer service, and innovative solutions
- Working closely with the delivery and merchandising departments to ensure top quality servicing of all Pepsi accounts
Qualifications
- Completion of post-secondary education is required
- Must possess a valid driver’s license and have access to a vehicle
- Must be able to perform the physical aspects of the job involved in display building and merchandising our products
- 1-2 years of customer service experience
- Food Service or Consumer Products experience preferred
- Demonstrated analytical and organizational skills
- Demonstrated strong interpersonal skills and strong presentation skills
- Demonstrated computer proficiency with Microsoft Suite
Additional skills you may have (not required, these are assets)
- 1-2 years of direct selling experience
What you can expect from us:
- A working environment that puts health and safety first
- Great people and culture – proudly bring your whole self to work!
- Future opportunities. We are one of Canada’s top 10 employers of youth. Ask us more in your interview!
- Commitment to Safety – outstanding in-house safety record
- Modern and clean work environment
- Industry leading diagnostic technology and tools
- Comprehensive technical and professional training & development
PepsiCo Beverages Sales Representative
PepsiCo
Ottawa - 158.63kmSales & Retail Full-time
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DRIVER HELPER Full-time Job
Transportation & Logistics OttawaJob Details
UPS is currently looking for a Part-time Driver Helper at a single location in Ottawa. Starting at $17.30 per hour. This position assists UPS Package Drivers with deliveries and pick ups of UPS packages at UPS drop boxes and customer locations along a specified route. They perform physical, fast-paced environment involving continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.
Job Details:
•Job Classifications: Part-time (Field job)
•Job Type: Permanent/ Hourly
•Job Location: meeting points are located throughout Ottawa. Exact meeting points is located at Rideau Centre
•Scheduled Shift: start times between 10:00am and 4:00pm
Requirements
•Monday to Friday - 5 days per week (3 - 5 hours per shift)
•Willing to walk 3 – 5 hours outside to deliver parcels in a defined area
•Strong communication skills.
•Must be able to work with and recognize postal codes, routing charts and maps.
•Ability to lift up to 70-lbs (32-kg) – hand cart is provided. This is a physical job, requiring movement in and out of the delivery truck repeatedly throughout the day. The Driver Assistant works with the full-time Delivery Driver. The Driver Helper is responsible for delivery of parcels in a defined area within a set time – on foot by means of a hand cart.
•Maintain UPS appearance standards
•Opportunities for extra hours during busy season
•Driver’s license is not required
•Permanent job
•Must be able to work up to 25 hours per week.
-Work will immediately start on or after orientation.
Benefits:
•Full training provided
•Weekly pay (every Friday)
•Wage: $17.30
•Opportunities for future growth within the organization, including full time delivery driver opportunities.
UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interviews.
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
DRIVER HELPER
UPS
Ottawa - 158.63kmTransportation & Logistics Full-time
17.30
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OMNI Customer Fulfillment Associate Full-time Job
Customer Service RepentignyJob Details
Position Summary...
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!
What you'll do...
1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
100 Boul Brien, Repentigny, QC J6A 5N4, Canada
OMNI Customer Fulfillment Associate
Walmart
Repentigny - 31.7kmCustomer Service Full-time
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Hotel cleaner Full-time Job
Hospitality Carleton PlaceJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such secondary (high) school graduation certificate
Experience: Candidates don’t need experience, training will be provided
Security and safety: Bondable
Location: 355 McNeely Avenue Carleton Place, ON K7C 0A1
Shifts: Day and Evening
Physical Requirements:
- The candidate should be able to do repetitive tasks
- The candidate should be able to work with attention to detail
- The candidate should be able to combination of bending, crouching, kneeling
Other Requirements:
- The candidate should be client focus and work as Team player
- The candidate should have flexibility
Responsibilities:
- The candidate should be able to sweep, mop, wash and polish floors, dust furniture, vacuum carpeting, area rugs, draperies and upholstered furniture, wash windows, walls, ceilings and clean, disinfect and polish kitchen and bathroom fixtures and appliances
- The candidate should be able to make beds and change sheets, stock linen closet, distribute clean towels and toiletries, stock linen closet
- The candidate should be able to handle and report lost and found items, attend to guests’ requests for extra supplies or other items and pick up debris and empty trash containers
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
Hotel cleaner
Comfort Inn & Suites
Carleton Place - 198.18kmHospitality Full-time
16
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Financial Services Manager Full-time Job
Financial Services DorvalJob Details
Air Canada is seeking a highly motivated, energetic, and ambitious individual to learn and progress in their career with Air Canada. The Financial Services Manager represents Finance and works with the team which supports the finances of the Air Canada Maintenance branch.
Air Canada Maintenance represents one of the key financial drivers for the airline as a whole.
Responsibilities:
- Deliver value added service to ACM Inventory Planning business unit by identifying, and evaluating profitability enhancing opportunities and strategies, internal process changes and new cost savings opportunities.
- Develop and manage effective working relationships with branch leader and strategic partners to ensure buy-in of solutions and changes in processes and strategy.
- Master TRAX financial transactions: provide guidance on proper accounting impact of branch transactions and work with Finance-Audits team to report, identify and assess transactional inaccuracies.
- Master Balance Sheet transactions, understanding, flow of costs. Partner with YWG, Supply Accounts, Audits and BFO team to educate team on accounting principles to best support the business and sound financial decisions.
- Support Capital Budgeting initiatives for all Air Canada Maintenance business units. Provide timely and accurate reporting and support all related financial activities.
- Partner with YWG Finance to ensure all aspects of inventory are in line with both accounting and corporate direction
- Lead the development and implementation of Financial Performance Indicators for better understanding of the cause-and-effect relationship of costs and to assure the efficiency and the performance of the business unit.
- Lead, collaboratively, with the ACM branch, process improvement initiatives that provide better financial controls, understanding, and strategic decision-making around Inventory and other financial processes
- Ensure a consistently high-level of quality in service provided relative to both timelines and accuracy
- Work with the Power BI team to update and improve inventory dashboards
- Work with Manager Financial Application & Services on the design, testing and documenting of the Air Canada Unifier project
- Other Ad-hoc financial analysis and project management support
Qualifications
- 3-5 years of relevant experience
- Undergraduate degree in Business, Accounting or Finance is required
- Accounting and/or business designation CPA is an asset
- Strong quantitative and qualitative analytical skills to analyze and report back on complex data
- Excellent interpersonal skills, communication skills and demonstrated ability to work with others
- Self-started, energetic with strong sense of initiative and creativity
- Ability to learn financial systems quickly
- Demonstrated organization skills and ability to work under pressure and reach to changing timelines
- Ability to build and maintain advanced financial models in Microsoft Excel and intermediate to advanced PowerPoint & Power BI skills.
- Experience working with Alteryx is an asset
- Experience in aviation supply chain is an asset
- Experience with TRAX system is an asset
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Financial Services Manager
Air Canada
Dorval - 8.36kmFinancial Services Full-time
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Talent Acquisition Consultant Full-time Job
Human Resources OttawaJob Details
If you are a high achieving, experienced, motivated HR trailblazer who thrives in a fast-paced environment and have the credibility to be a trusted HR partner to executives; have the confidence to challenge the status quo and the ability to handle multiple priorities at the same time then this may be the opportunity you have been waiting for.
Our Talent Acquisition team is looking for two (2) passionate Talent Acquisition Consultants to join our team!
As an experienced Talent Acquisition professional, you will execute the full talent acquisition cycle for unionized and non-unionized roles, including providing consultative services to assigned client group(s) while delivering creative sourcing and recruiting solutions to meet business needs. This position will report to a Manager, Talent Acquisition.
What will I be doing?
- Deliver quality talent acquisition experience to candidates, hiring manager and other stakeholders that is consistent with Metrolinx brand as Employer of Choice.
- Provide consultative advice to assigned client group(s) about talent acquisition, recruiting, and sourcing.
- Develop talent acquisition plans for assigned client group(s) based on department needs; evaluate results of talent acquisition strategies to recommend new or adjusted techniques that improve recruitment outcomes in compliance with collective agreements, legal and regulatory requirements, and corporate policies and processes.
- Develop relationships with clients and other partners (e.g. HR Business Partners).
- Develop passive and active position-targeted sourcing strategies.
- Craft suitable job postings to target candidates and which are aligned with the talent acquisition strategy and job description.
- Short-list and pre-qualify candidates for Hiring Manager review based on candidate profile.
- Conduct phone screens, interviews, and other assessments in accordance with job requirements.
- Develop and recommend interview questions to ensure relevant information, as indicated by the candidate profile, is gathered to make an informed hiring decision.
- Participate in special recruitment campaigns (e.g. staffing new division) or projects (e.g. implementation or improvements to talent acquisition software/processes).
- Participate in recruitment projects contributing as a team member.
What Skills and Qualifications Do I Need?
- Completion of a degree in Human Resources Management, or a related discipline or a combination of education, training, and experience deemed equivalent.
- Demonstrated progressive experience conducting full-cycle recruitment activities with a focus on unionized, public sector organizations.
- Strong experience in conducting full-cycle recruitment activities. Previous exposure in recruiting for unionized positions is considered a strong asset.
- Experience with contemporary strategic talent sourcing, outreach, and selection using a variety of approaches (e.g. social media, Boolean, search engine optimization (SEO) etc.)
- Knowledge of Human Resources function, specifically in the area of recruitment and staffing and/or related legislation (e.g. Human Rights Code, Freedom of Information Act, etc.
- Interpret and apply related policies, legislation and collective agreement provisions.
- Ability to work in a fast- paced environment, managing a high volume of recruitment activities and changing priorities.
What we offer:
- Work that makes an impact to our communities
- Learning and development opportunities
- An open and inclusive work environment
- Comprehensive health and dental benefits, OMERS pension plan and lifestyle spending account
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
Talent Acquisition Consultant
METROLINX
Ottawa - 158.63kmHuman Resources Full-time
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Store Manager Full-time Job
Management Saint-LaurentJob Details
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
As a Store Manager, you can expect to:
- Coach, develop and retain a high-performing sales team with a strong focus on customer experience
- Manage and run store operations with an adventurous and innovative spirit that can adapt to an ever-changing environment
- Focus on performance to meet and exceed local/regional business objectives
- Promote Rogers & Fido brands, including Rogers Mastercard
- Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
- Invest in the growth of employees through various of world-class development programs
- Participate in community events and outreach efforts to support local small businesses
- Exercise autonomy to operate your store like a business, curating solution-based experiences
What’s in it for you:
- Competitive compensation plus lucrative management bonus program
- One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
- Mental Health and support benefits- 100% coverage
- Employee and Family Assistance Program benefit
- Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- Career growth and development opportunities
What we’re looking for:
- A progressive thinker with a desire to innovate and share ideas that have real business impacts.
- An ability to deliver on business plans to meet regional, and store targets
- A leader who fosters collaboration and passion for leading and inspiring teams
- An ability to work a flexible schedule and work occasional evenings/weekends (able to work 40 hours/week)
- You meet the minimum age of majority (varies by province)
- English is an asset
After you apply, watch your email
Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.
Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: G17B-3131 Boul. Cote-Vertu(5229), Saint-Laurent, QC
Travel Requirements: Up to 100%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 307067
Store Manager
Rogers Communications Inc
Saint-LaurentManagement Full-time
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Customer Service Representative Full-time Job
Customer Service MontréalJob Details
Job Summary
Provide telephone support to customers and promote a company's products and services. Use experience and extensive working knowledge of the job, policies and practices to perform daily tasks and various administrative and operational assignments.
What is the Opportunity?
The Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs. You will strive to constantly improve functions taking a client focused approach to effectively process client requests and provides advice and service solutions where appropriate regarding their credit insurance coverage on loans, lines of credit, mortgages and business loans. Your will retain the customers by showing the benefits and features of keeping their coverages. Your ability to provide superior customer service, build rapport and gain the clients’ confidence will be critical to your success
What will I do?
- Handling inbound calls and meeting customer expectations by providing them with information, understanding their needs, offering value-added solutions, seeking business opportunities and taking personal initiative to resolve their problems.
- Secures new business and/or retains existing business
- Ensure customers receive optimal service at a level that meets their needs, personally or by referring them to the appropriate partner (internally or externally)
- Takes ownership of client concerns, building ownership and accountability at first point of contact through client-focused behaviours, ensuring, when necessary, the escalation process is followed
- Process applicable paperwork for clients, ensuring accuracy and completeness of information.
- Meet monthly sales and retention goals
What do you need to succeed?
Must-have
- Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.
- Solid aptitude for listening, establishing rapport and finding the right solutions for customers
- Strong attention to detail and problem resolution skills
- Ability to navigate between multiple systems
- Flexibility to work a variety of shifts as our Centre is open Monday to Friday 8:00am to 8:00 pm in order to better help our clients
Nice-to-have
- Sales experience and success in meeting and exceeding sales targets in a Contact centre environment
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards package including flexible benefits, competitive compensation, and stock options
- Work in a dynamic, collaborative, progressive, and high-performing team. By joining RBC Insurance, you also become part of a supportive, inclusive team that shares common values – including a fundamental respect for each other
- Leaders who support your development through coaching and managing opportunities
- Flexible work/life balance options
- Ability to make a difference and lasting impact
Job Skills
Customer Interactions, Customer Knowledge, Customer Needs, Customer Service, Customer Service Management, Insurance Products, Product Services, Sales, Sales Activities, Telephone-Based Customer Servicing
Additional Job Details
Address:
1 PLACE VILLE MARIE: MONTREAL
City:
MONTREAL
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
INSURANCE
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-08-27
Application Deadline:
2024-09-30
Customer Service Representative
Royal Bank Of Canada
Montréal - 6.33kmCustomer Service Full-time
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Dispatcher Full-time Job
Transportation & Logistics LavalJob Details
The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to.
Full-time (Sunday to Thursday, 10:00 pm to 6:30 am)
How You’ll Help
Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer.
Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments.
Answer phones from drivers and customers.
Review yard check to ensure freight is not missed and trucks are on schedule.
Coordinate drivers to come back for second round of deliveries.
Coordinate daily P&D requirements.
Monitor driver performance and report finding to manager.
Identify areas for improvement and efficiencies.
Perform clerical duties for compliance and broker pay as required.
Other related duties as may be required.
Your Skills & Experience:
An understanding of the geography of the area
High School graduate or equivalent
Transportation background in dispatch, dock supervision (2-3 years)
Computer literate in Excel and Word
Equipment knowledge is an asset
Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies
Results focused
Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc.
Must have a strong sense of urgency
Good communication skills
Must be able to work under a flexible work schedule
Must be a hands-on operator, trainer, coach and mentor
Must be able to build and maintain relationships
Must be a self-starter
English required; other languages an asset but not required
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Dispatcher
Day & Ross Inc.
Laval - 7.94kmTransportation & Logistics Full-time
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