1155 Jobs Found
Bus Operator Full-time Job
Transportation & Logistics OttawaJob Details
Affiliation: ATU 279
Salary Information: Training rate is 50% of full-time Bus Operator wage rate ($17.178/hr) (2024 Rates of Pay)
Note: Rates of pay after successful completion of training are as follows:
- 1st - 8th month - 85% of Bus Operator rate ($29.203/hr)
- 9th - 16th month - 90% of Bus Operator rate ($30.920/hr)
- 17th - 24th month - 95% of Bus Operator rate ($32.638/hr)
- After 24 months - Full Bus Operator rate ($34.356/hr) (2024 Rates of Pay)
Location: Transit Service, 1500 St.Laurent
City: Ottawa, ON
Job Category: Bus Operator; Transportation
Application Close: 30/09/2024
JOB SUMMARY
Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Bus and Para Transit Operations team provides safe, reliable, efficient, effective, on time, courteous and cost-effective rapid transit service to a growing and diverse City of Ottawa.
You operate City of Ottawa buses in accordance with the Highway Traffic Act and corporate policy. You also promote a customer service mindset when interacting with the general public and provide a safe, comfortable, efficient and reliable transportation service.
Bus Operators who temporarily work in the roles of Operator/Bilingual Sightseeing and Charter Sightseeing and Operator/Platform Instructor will be paid the appropriate rate or differential for the time that this work is performed.
EDUCATION AND EXPERIENCE
Completion of Grade 12.
Minimum of 5 years of driving experience with a clean driving record free of demerit points and including ideally a minimum 3 years of relevant customer service experience including direct contact with the public and dealing with a diverse population.
Public Urban transit experience is an asset
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- City of Ottawa landmarks and locations
Desirable Qualifications:
- Knowledge of transit fares and pass structure
- Knowledge of the Highway Traffic Act
- Knowledge of/experience using portable communications technologies, such as 2-way radio
COMPETENCIES, SKILLS AND ABILITIES
- Able to adapt/react to changes in operating conditions/environment
- Able to operate in a highly diverse cultural community
- Attentive to detail and able to adhere to specific detailed procedures
- Persuasive and tactful with excellent interpersonal and oral communication skills
- Possess good written communication skills
- Basic understanding of and ability to use computers
- Able to multi-task, solve problems and make decisions
- Able to remain calm in stressful situations
- Able to exercise sound judgement
- Able to work with minimum direct supervision and in a team environment
- Ability to use a radio and microphone and to communicate effectively
- Ability to call out stops as per the CTA directive
- Ability to read and understand trip dockets
- Ability to operate a bus in high-density traffic in the downtown core
- Ability to react and deal with emergency situations as they arise
- Ability to talk to and assist passengers while safely operating a bus
- Able to project a positive and professional image at all times, through personal appearance and conduct
- Able to act independently
- Able to communicate clearly in writing, in person, and by using corporate communications technologies, such as 2-way radio, etc.
- Able to deliver excellent customer service at all times and to deal with all situations in a professional manner by remaining calm and self-controlled when dealing with difficult situations, and co-operating with Transit Supervisors and other City of Ottawa personnel to meet customers’ transit needs
- Available and able to work overtime, and work a variety of scheduled shifts including split shifts, weekends, evenings and holidays, as per the collective agreement
Applicants must be able to meet the physical requirements of the job including, but not limited to, performing the following tasks, which are repetitive and constant during a normal shift as a Bus Operator:
- Ability to sit for long periods of time in the driver’s seat while wearing a seat belt
- Ability to bend, twist body and to manipulate controls independently or simultaneously at any given time, while wearing a seatbelt in the driver’s seat
- Ability to “reach over-head” with both arms to manipulate controls
- Constant twisting and neck rotation of different ranges to check mirrors, bus passes, etc.
- Ability to perform required MTO pre-trip inspection, which involves walking, bending, squatting, climbing, reaching, twisting body in many different positions
- Medium duty lifting while assisting customers with special needs
- Constant gripping, pulling and pushing to manipulate control (steering controls, control valves, etc.)
- Bending, stooping, crouching and twisting in order to keep stairway clear of ice and snow build-up
- Ability to manipulate dual foot controls independently or simultaneously at any given time
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with 0 demerit points accumulated to the City of Ottawa’s satisfaction.
- Must be able to work shifts, weekends and statutory holidays at a variety of locations.; Additional vacancies may occur during the competition process
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Must be able to pass the Ministry of Transportation of Ontario (MTO) medical exam required to obtain a class "C" license prior to hire.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Bus Operator
City Of Ottawa
Ottawa - 158.63kmTransportation & Logistics Full-time
17.18
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Registered Nurse Full-time Job
Medical & Healthcare OttawaJob Details
Application Close: 08/10/2024
JOB SUMMARY
The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.
You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Nursing (BScN)
Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting
Post-basic preparation in gerontology is desirable
Membership in Registered Nurses Association of Ontario (RNAO) is desirable
Canadian Gerontological Certification from Canadian Nurses’ Association is desirable
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Scope and purpose of gerontological nursing and functions/activities related to the nursing process
- Age related changes
- Ethical dilemmas and considerations
- Management of common chronic problems
- Specific needs of the older person and of cognitively impaired older person:
- Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
- Dementia care
- Safety and security needs
- Challenging behaviours
- Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
- Infection control guidelines for RN’s and RPN’s
- Nursing documentation standards including Resident Assessment Instrument RAI-MDS
- Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
- Pharmacology and medication use
- Medication administration standards
- Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
- Transfer and positioning techniques of persons requiring long term care
- Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
- Principles of verbal and non-verbal communication
- Labour relations and collective agreements.
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
COMPETENCIES, SKILLS AND ABILITIES
Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.
Review the Core Behaviours.
Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.
Review the Leadership Competencies.
WHAT YOU NEED TO KNOW
- Language Requirement: Various Language Requirements
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Registered Nurse
City Of Ottawa
Ottawa - 158.63kmMedical & Healthcare Full-time
46.07 - 56.06
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Talent Acquisition Partner Full-time Job
Human Resources DorvalJob Details
Reporting to the Manager, Talent Marketing, the Talent Acquisition Partner will be responsible to attract, engage, and recruit talent using various HR platforms and social media, building relationships networks.
TheTalent Acquisition Partner will be responsible for delivering recruiting support for Air Canada's talent needs, supporting the client groups, through a pro-active and engaging initiatives. In this, role the incumbent will be participating in recruitment initiatives across all Air Canada divisions.
Posting End Date: Sep 2, 2024
Responsabilities:
- Assist in the full cycle recruitment process for the designated client group via a tailored approach, candidate interviews, shortlist and coordinating hiring manager interviews
- Develop and manage strong business relationships with clients to ensure best in class recruitment and guarantee client satisfaction
- Coordinate with hiring managers to define necessary requirements for open roles
- Track applicant activity and other recruitment and selection measures through our Taleo applicant tracking system
- Send recruiting emails topassive candidatesand follow up when necessary
- Join social media groups and professional networks and interact with potential candidates
- Advertise open positions to external networks
- Collaborate with business leaders in the development of results-driven attraction strategies for current and future recruitment needs
- Build and grow a network of promising candidates and maintain relationships for both existing and future mandates
- Contribute to Air Canada's commitment to acquire and develop a diverse workforce
Qualifications
- University degree in Human resources or related field
- Experience in technical, professional and/or management level recruiting (preferably at the national or multi location level)
- Solid understanding of Canadian employment legislation governing employee recruitment, selection, and hiring
- Proficiency withMS Office andweb-based applicant HR systems (Taleo, PeopleSoft) is a must
- Previous agency recruiting experience (an asset)
- Knowledge of employer branding strategies and recruitment marketing and social media
- Think outside the box, proactive and engaging attitude
- Strong initiative and managerial courage with a high level of diplomacy and tact
- Flexibility with work hours and ability to travel is essential
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Talent Acquisition Partner
Air Canada
Dorval - 8.36kmHuman Resources Full-time
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Analyst, Communications Full-time Job
Marketing & Communication Saint-LaurentJob Details
As a Communications professional at Saputo, you are part of the team responsible for enabling change for large scale, complex enterprise technology implementations and smaller IT initiatives impacting people and business processes across our global divisions. Your collaborative approach, creativity, and understanding of communication best practices and tools are part of your recipe for delivering effective communications in a dynamic and fast-paced environment.
How You Will Make Contributions That Matter:
Reporting to the IT Manager, PMO—Change Management & Communications and working collaboratively with diverse cross-functional and corporate teams, the IT Analyst, PMO – Communications is responsible for applying best practices to develop communication strategies, plans and material, leveraging multiple channels to support IT driven projects and initiatives globally. This work includes:
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Planning innovative strategic and tactical communications campaigns that support project, program and/or organizational objectives, including creating detailed communications plans
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Writing and editing key messages and content that contribute to audiences meeting cognitive, affective, and psychomotor objectives, including creating change stories, SharePoint Online posts, Go Live kits, and cybersecurity notices
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Using a variety of tools and tactics to design, develop, and share compelling change and operational communications
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Following review and approval workflows
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Creating and managing IT intranet and SharePoint pages and content
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Coordinating and/or contributing to change management activities with supervision, ensuring deliverables and engagement activities are well executed, and desired outcomes are met
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Identifying and monitoring risks and issues
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Tracking and reporting on Key Performance Indicators to Saputo IT and Business leaders and project PMO
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Fostering relationships, by establishing, influencing, and supporting key business and project team members at all levels
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Contributing to ongoing improvement of Saputo’s IT communications approach, change management methodology, and framework of tools
You Are Best Suited for The Role If You Have the Following Qualifications:
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Bachelor’s degree or higher in a relevant program (e.g. Communications, Marketing, English, Business) or equivalent work experience
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Demonstrated ability to design and develop communications and to apply communications best practices
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Knowledge and experience with graphic design
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Ability to create content using SharePoint Online, Canva, Klaviyo, Vyond Video Studio, and Articulate 360/Rise
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Ability to multitask and manage competing priorities under pressure and to work independently and in a collaborative team environment
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Advanced written and verbal communication skills
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Highly organized with an attention for details
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Advanced proficiency in MS Office 365 (i.e. Word, PowerPoint, Excel, SharePoint, and Teams)
The following are considered assets:
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Experience contributing to change management efforts on enterprise transformations or system implementations, with preference given to IT project experience
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Demonstrated understanding of change management methodology and practices and a desire to apply leading practices
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Change management certification (Prosci or CCMP)
French and/or Spanish language skills
We support and care for our employees and their families by providing:
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Competitive salaries
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A hybrid work environment with the possibility to work from home 2 days a week
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Advantageous corporate agreements
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Full range of group insurance benefits
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Group retirement pension plan with employer contribution
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Purchase option of company stocks
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Group RRSP
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Health and wellness program in the workplace
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Assistance program for employees and their families
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Saputo products at a discounted price
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
SALARY RANGE: $65,010 to $85,320
*Salary offers will vary commensurate with experience, education, skills, and training.
Analyst, Communications
Saputo Dairy Products Canada
Saint-LaurentMarketing & Communication Full-time
65,010 - 85,320
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AZ Driver Full-time Job
Transportation & Logistics BrockvilleJob Details
Reporting to the Transportation Manager and Supervisor and directed by the Tiger Trucking Dispatch, we are looking for energetic AZ Drivers who thrive in a fast paced environment, enjoy challenges, and are team players able to deliver merchandise from our new State of the Art Distribution Centre in Johnstown, ON (Prescott area) to our Giant Tiger Stores.
AZ Driver Job Schedule:
Tiger Trucking's current need is for drivers who can complete weekend day trips with early starts (midnight to 4:00am) to our stores in Ontario/Quebec.
Full time or part time hours available.
AZ Driver Job Requirements:
• Must hold a valid AZ license; Clean Abstract
• Must have two years’ AZ driving experience;
• Very strong knowledge of Transportation functions;
• Geographically knowledgeable (Ontario & Quebec); an asset
• Excellent communication skills and computer literacy
• Strong problem-solving skills;
• Excellent attitude and a willingness to learn;
• Self-motivated with good people skills
AZ Driver Job Benefits:
• Starting pay rate is $23.00/hour with regular scheduled increases.
• Direct deposit
• Store Discount
• Paid overtime
• Overnight payment bonus for drivers on overnight delivery runs, paid for each trip.
• 3 Weeks’ vacation to start with scheduled increases based on years of service
• Quarterly bonus program
• Deferred Profit Sharing Program (DPSP)
• Comprehensive Benefit Program including. Dental, Life insurance, Health benefits and more
• Gym membership subsidies
• Annual safety shoe allowance
• Giant Tiger store discount
• Excellent uniform program, shirts and pants provided.
• Bursary program for children of Drivers going into post-secondary education
• Annual safe driving awards.
• Weekly summer BBQ’s
• Clean and modern facilities for all drivers including waiting area, quiet room, cafeteria, game room, gym, locker room and showers.
• New fleet of equipment, both Trucks & Trailers, no junk here -- we have one of the most modern and safest fleets in Canada!
• Automatic transmission trucks
• Several company-sponsored events annually for employees to attend
• Amazing team atmosphere
• We respect and promote a positive work / life balance
Job Requisition:
JR122229
AZ Driver
Giant Tiger
Brockville - 188.18kmTransportation & Logistics Full-time
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Maintenance Foreman Full-time Job
Maintenance & Repair Saint-Jean-sur-RichelieuJob Details
WHY CHOOSE NORTERA
- Competitive salary and annual bonus, advantageous leave policy;
- Flexible work schedule in hybrid mode;
- Complete range of benefits (telemedicine) and employee assistance program (PAEF);
- Possibility of contributing to an RRSP with an employer contribution;
- Participation in a volunteer day at the employer's expense;
- Reimbursement for tuition and physical activity;
- Environment promoting learning and professional development;
- Opportunities to work on challenging projects within a growing company!
YOUR DAILY ROLE
As a Maintenance Foreman and under the authority of the Maintenance Director, the incumbent recommends and implements changes to improve the processes and productivity of the maintenance department. maintenance to ensure precise and efficient operation.
- Act as a leader responsible for the health and safety of employees under his supervision and promote its application;
- Implement a strategy allowing the judicious use of planned downtime;
- Coordinate preventive maintenance activities with the aim of optimizing our rate of return;
- Update preventive maintenance plans for equipment and ensure follow-up;
- Maintain a partnership with internal experts and promote inter-factory support;
- Orient your team towards the organization's priorities and promote continuous improvement;
- Ensure monitoring of the preventive upkeep and maintenance program;
- Ensure the cleanliness of the premises and maintain the 5S level;
- Participate in the knowledge transfer, mentoring and training plan for employees under his supervision;
- Contribute to team spirit and company values;
YOUR PROFILE
- College diploma in a related field;
- Five (5) years of experience in personnel supervision, preferably in a unionized environment.
- Proven ability to implement change using continuous improvement methodologies;
- Proficiency in Office suite software;
- Proficiency in French and functional English
Maintenance Foreman
NORTERA
Saint-Jean-sur-Richelieu - 38.35kmMaintenance & Repair Full-time
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Administrative Assistant Full-time Job
Administrative Jobs MontréalJob Details
What is the opportunity?
RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.
What will you do?
- Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
- Support the Investment Advisors in general administrative duties in the management of client accounts
- Support the Investment Advisors in the preparation of client reviews and presentations
- Request information and documentation from clients in order to open accounts and keep client files up to date
- Follow up on client trades to ensure proper settlement and delivery
- Monitor all pending transfers to ensure completion on a timely basis
What do you need to succeed?
Must-have
- Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
- Meticulous attention to detail and excellent time management skills
- Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
- Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
- Minimum of 2 years of experience in the financial services sector
- Ability to work as part of a team
Nice-to-have
- Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
- Knowledge of RBC Dominion Securities’ systems and procedures, an asset
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
Job Skills
Additional Job Details
Address:
1 PLACE VILLE MARIE:MONTRÉAL
City:
MONTRÉAL
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-08-22
Application Deadline:
2024-09-15
Administrative Assistant
Royal Bank Of Canada
Montréal - 6.33kmAdministrative Jobs Full-time
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Driver Merchandiser Full-time Job
Coca-Cola Canada Bottling Limited
Transportation & Logistics L'AssomptionJob Details
Coke Canada Bottling Bulk Drivers are responsible for the delivery of pre-ordered products to assigned accounts. This is a long-haul role and requires overnights. This is a short haul role and all driving will be locally based.
Responsibilities
- Shift: AM, PM or overnight
- Deliver pre-ordered products to customers on assigned route using a Coke Canada Bottling fleet truck
- Check accuracy and stability of truck load
- Follow all Coke Canada Bottling and Store policies regarding equipment and safety
- Maintain professional relationships with co-workers and customers.
- Repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance - most route require product to be offloaded and broght into the customer location.
- Merchandising product into customer location as needed
- Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance
- Collect company property
- Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety
- Maintain professional relationships with co-workers and customers
Qualifications
- Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years
- One (1) plus year of commercial driving experience
- One to three years of general work experience
- Local delivery experience preferred
- Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance
Driver Merchandiser
Coca-Cola Canada Bottling Limited
L'Assomption - 40.17kmTransportation & Logistics Full-time
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Human Resources Representative Full-time Job
Human Resources OttawaJob Details
Application deadline: 2024-08-30
Application requirements:
- Your up-to-date resume.
- Job specific cover letter.
- We recommend you save a copy of the job posting for reference throughout the recruitment process.
In this role, you will be responsible for providing guidance and support to employees on HR policies, HR programs, benefits, pension and pay related provisions of multiple collective agreements and the terms & conditions of employment. You will maintain information employee life cycle events within the Human Resources Information System (HRIS), ensuring the integrity of the data and adherence to best practices.
Formula for success
- Drawing on your effective communication and interpersonal skills, you will be the first point of contact for general inquiries and provide information on matters related to Human Resources policies, programs, and procedures; pay and quota related provisions of collective agreements and terms of conditions. You will also support members of the People, Culture & Performance team in the area of Labour and Emlpoyee Relations.
- Leveraging your attention to detail and strong analytical and problem-solving skills, you will apply diversified and complex procedural rules/processes in support of employee changes including new hires, internal moves, leaves of absence, return to work, strike action, layoff and recall, termination, and retirement.
- Utilizing your excellent organizational and prioritization skills, you will manage pay related changes in accordance with collective agreement provisions and non-unionized compensation guidelines.
- You will be responsible for administering pension and benefit programs in accordance with plan and legislated criteria.
- Providing excellent customer service, you will support and guide management on Human Resources programs, policies, and procedures.
- You will prepare ad hoc and prescribed reports.
Desired education and skills
- You will have a minimum of one (3) years related experience related to Human Resources, and/or supporting an HRIS system, preferably SAP.
- Completion of a post-secondary level education in Human Resources, Business, or a related field.
- You will have previous experience providing employee support for pay related inquiries and benefits/pension administration.
- Previous experience working within a unionized environment will be considered an asset.
- The role requires an intimate knowledge of multiple collective agreement provisions relating to pay and employee entitlements.
- Technical skills including MS Word, Excel and Outlook.
- Excellent communication skills, both oral and written.
What we offer you
- Payment in lieu of vacation and holidays.
- Annual performance award up to 5%.
- Payment in lieu of benefits.
- Defined benefitpension plan.
- Employee discounts, wellness program, professional resources.
What you can expect
- This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2 days of the week.
Human Resources Representative
Canadian Blood Services
Ottawa - 158.63kmHuman Resources Full-time
55,990 - 65,152
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Lead Coordinator, Academic Administration Full-time Job
Administrative Jobs OttawaJob Details
Closing Date:
septembre 02, 2024
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above
Coordinate front-line service processes and operational processes related to the planning and implementation of adaptive testing and services. Directly supervise test proctors, internal and external service providers (sign language interpreters, note takers, transcribers, etc.) and act as their primary point of contact. Find solutions to special requests, seize opportunities to review, develop and implement processes according to best practices. Communicate promptly, effectively and accurately and find solutions to the many problems presented in order to develop a rewarding academic experience. The incumbent will be required to work on shifts (days, evenings, weekends) and the schedule may be adjusted or modified to meet operational demands of the Centre.
In this role, your responsibilities will include:
- Provide front-line service to students: Act as a resource person for the community by providing information in person, in writing or by telephone on the various services offered, eligibility requirements, university life, student services, university regulations and other options for post-secondary studies, while ensuring the quality of the information provided, in both official languages.
- Assess needs and make recommendations: Anticipate, analyze and interpret student needs, determine policies and processes to be implemented, diagnose and make recommendations to address student issues, and ensure implementation of recommendations. Resolve complex problems and ensure the necessary follow-up.
- Human Resources: Responsible for the hiring process of administrative staff under direct supervision: sorting resumes, organizing and managing selection committees and making recommendations on candidate selection, to ensure that vacancies are filled on time to meet operational needs. Approve leave and conduct performance appraisals for employees under his/her supervision. Interpret collective agreements and apply University procedures and regulations.
- Supervision: Supervise work performed by employees and suppliers under his/her responsibility. Determine priorities, advise on the achievement of individual objectives, develop training plans (group and individual), motivate staff, provide coaching and feedback. Promote management tools to enhance employee engagement within the sector in order to maximize productivity and minimize turnover.
- Staff training: Develop and deliver the content required for the training of employees under his/her responsibility. Ensure that they have the training and tools they need to carry out their responsibilities effectively and efficiently.
- Course and exam management: For students with disabilities under his/her responsibility, coordinate course and exam schedules with identified service providers. Validate information and coordinate the human resources allocation process in line with student needs. Coordinate operational logistics and ensure that the necessary staffing levels are in place. Ensure that services rendered meet the needs identified by Learning Specialists.
- Electronic file management: Organize and maintain electronic files and records in accordance with internal processes and policies, and exercise ethical judgment when handling confidential information.
- Review work methods: Design and implement new or modify existing processes, procedures and work methods, and ensure team compliance in order to continuously improve activities to maximize productivity and efficiency. Review and fine-tune existing processes to increase team productivity and efficiency.
- Process planning: Anticipate, analyze and interpret needs, determine policies and procedures to be implemented. Develop an operations schedule and determine the resources needed to meet deadlines. Plan, develop and apply work methods and tools to improve performance and service quality.
- Reporting and data management: Conduct analysis and research, compile data, statistics and other information to produce reports to support discussions, decision-making and special projects.
- Project Management: Plan and manage assigned projects. To this end, specify project scope, define project milestones, track all relevant progress, make adjustments during the course of projects, and ensure effective communication among stakeholders. Manage and monitor the execution of projects assigned to his/her team.
- Representation and information transfer: Participate in various committees and meetings related to business processes or student services and transfer information to the team. Work closely with departments, services and associations to ensure quality and relevance of services. Act as a consultant to faculties and university services.
- Documentation: In collaboration with various stakeholders, prepare and revise relevant information reflected on the web and in various publications. Prepare documentation related to academic accommodations to contribute to an enriching university experience. Write and update internal manuals on procedures, processes and systems related to the incumbent's responsibilities.
What you will bring:
- Bachelor's degree in health sciences, psychology, education or related field (or equivalent experience).
- At least 2 years supervisory experience.
- Extensive knowledge of high school, college, undergraduate and graduate school programs and a minimum of 5 years experience in a school environment.
- Knowledge of administration normally acquired through post-secondary training and several years' experience in a similar role.
- Experience in providing customer service.
- Experience in interpreting, communicating and implementing procedures, policies and methods.
- Hands-on experience with computer applications such as Microsoft Office Suite, the University of Ottawa's Student Information System (SIS) and Talisma, as well as standard computer tools (Windows, Internet, e-mail).
- Ability to deal with conflicting priorities and meet tight deadlines in a fast-paced work environment.
- Ability to concentrate in an open, stimulating environment where multiple interruptions are a constant reality.
- Ability to manage multiple files with attention to detail.
- Ability to make decisions that may have an impact on students, employees or department members.
- Tact, diplomacy, discretion and good judgment.
- Bilingualism - French and English (oral and written).
- Experience in collecting and analyzing data and writing administrative and statistical reports.
- Experience in implementing strategies and activity plans for students.
- Excellent communication skills to understand the needs of students and employees.
- Excellent organizational skills
- Organizational and analytical skills, excellent judgment and attention to detail.
- Knowledge of the University's administrative structures and processes is an asset.
Lead Coordinator, Academic Administration
University Of Ottawa
Ottawa - 158.63kmAdministrative Jobs Full-time
69,478 - 87,764
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Team Coordinator, Security Full-time Job
Security & Safety OttawaJob Details
Closing Date:
September 02, 2024
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above
Position Purpose:
Reporting to the Manager of Security Operations, the incumbent delivers a consistent and superior level of customer service to students, faculty, and staff by actively seeking out opportunities to provide assistance and support. Ensures that campus rules and standards are observed by maintaining a highly visible and reassuring security presence through assigned patrol and post duties. Acts as a community liaison and helps to maintain a visibly safe and welcoming Campus environment. Responsible for assessing the campus security or parking operations needs of the and for assigning staff to patrol as well as to perform investigations. This position also gives direction to team members when responding to emergency situations and interacts with Emergency Response Team members. During an emergency, this position assumes the role of Scene Incident Commander.
In this role, your responsibilities will include:
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Security Operations and Investigations: Increases public awareness by enforcing and educating student groups, support staff and team members about campus security safety. Identifies trends on campus or potential inflammatory events and implements security measures. Verifies daily cost recovery from services and identifies when to respond to calls. Initiates and directs a variety of preventive patrols and periodic inspections of the facilities and grounds, identifies trends, recommends, and coordinates preventive measures to alleviate risk of injuries and accident. Investigates and follows-up on all customer complaints regarding daily operations and recommends appropriate corrective measures. Investigates occurrences of a confidential and sensitive nature involving students, employees, contractors, and visitors. Assists in the formulation of policies, procedures and standards. Controls and supervises the coordination, monitoring, distribution, and necessary changes relating to the distribution of master keys and campus alarm systems. Reviews and ensures necessary corrections are made to all incident reports submitted by subordinates to ensure that all pertinent information was entered. Acts as an Ambassador for the University of Ottawa. Makes court appearances when required.
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Leadership and Human Resources: Participates in the hiring of new employees, onboarding, training, performance management and staff development. Provides leadership, coaching and mentoring to employees on the team. Supervises and assigns duties to various staff. Conducts performance evaluations, hears grievances, mediates conflicts between team members and advises immediate Managers on resolutions. Ensures that uniforms and all issued equipment are properly distributed, worn, utilized, and maintained by employees. Delegates tasks and projects while following up with employees as required. Conducts daily shift briefing and establishes goals and objectives with team members. Oversees student employees, field placement students from various colleges and universities. Manages petty cash, patrol vehicle operations and approves minor purchases.
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Emergency Response and Contingency Planning: Analyses and investigates threats, coordinates initial campus response, and liaises with proper authorities. Carries out University of Ottawa and Protection Services established emergency response protocols for all incidents. Assists the University community in emergencies. Directs traffic, facilitates cleaning efforts and advises on health and safety precautions in an emergency. Oversees building searches, evacuations, crowd control and perimeter safety outdoors. Provides first aid and CPR on campus and coordinates 911 calls with dispatcher.
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Communications and Technology: Understands the functions and the mechanisms of the campus locking systems, CCTV, parking operations, and other technologies used by Protection Services. Detects, analyses and reports defects and abnormalities and makes recommendations to improve their effectiveness. Conducts computer searches in various databases for report history and information on key holders, parking permit holders, contract cleaning personnel, employees and students. Develops and maintains partnerships and contacts throughout the campus community. Communicates emergencies to the campus community.
What you will bring:
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A Post-Secondary degree or diploma in security or other specialization relevant to the position or a combination of education, training and/or work experience.
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A minimum of three (3) years of related work experience in leading, supervising and managing a team.
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Certification for First Aid and CPR, Level C.
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Valid Ontario Security Guard License.
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Valid driver’s licence and recent drivers abstract is required.
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Sound knowledge of emergency response protocols and guidelines.
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Ability to coach, mentor and guide direct reports.
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Exceptional Customer Service skills
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Experience working with the general public, including intervening in sensitive, difficult and/ or conflictual situations.
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Sound knowledge and experience using computer systems and software such as Windows, word processing, databases, e-mail and internet • Capable of working effectively under pressure.
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Self-motivated.
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Takes initiative, can multitask and is assertive when required.
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Excellent communications and interpersonal skills.
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Demonstrates tact, diplomacy and is sensitive to cultural diversity of the community when dealing with students, faculty, employees, and visitors.
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Respects the confidentiality of the position and demonstrates discretion.
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Protects client confidentiality and human rights.
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Must be able to work a rotating schedule, including nights evenings, and weekends.
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The candidate shall not have any convictions for which a pardon has not been granted and shall not have any record of offences related to the job.
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Bilingualism - French and English (spoken and written).
Asset:
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Valid Ontario Dual or Private Investigator License or the ability to obtain.
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Valid Use of Force certification.
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Valid Smart Server certification
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Physically fit to withstand the challenges of extensive standing, walking interior and exterior campus grounds, underground tunnel system and park land as well as climbing and descending numerous multi-level building facilities while wearing up to 15lbs of equipment.
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Mentally fit to deal with confrontational situations and having the ability to de-escalate with little to no supervision.
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Community focused / Customer service orientated.
Team Coordinator, Security
University Of Ottawa
Ottawa - 158.63kmSecurity & Safety Full-time
71,282 - 90,753
Learn More
Intermediate Generalist, Human Resources Full-time Job
Human Resources OttawaJob Details
Closing Date:
September 01, 2024
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above
Position purpose:
The HR Generalist provides advisory services to corporate or strategic HR Managers within a designated faculty or service on matters involving recruitment and selection, classification, performance and development management, labour relations, training and development, benefits, health and safety and other HR functions. This position provides input to integrate HR related policies and processes with the faculty/service’s strategic direction and initiatives. The HR Generalist analyzes problems and issues to identify and recommend appropriate intervention and implement solutions. As a trusted consultant, the HR Generalist works with the management team to address their human resources needs through an analysis of short, medium and long term requirements, the implementation of best practices, recommendations, developing plans to address issues and monitoring results. Acts as the primary point of contact between central Human Resources and the faculty/service.
In this role, your responsibilities will include:
- Integration of HR Processes: Responsible for the integration of human resources management processes and systems in the designated faculty/service planning or management framework. Develop and maintain an in depth understanding of both legislated and University of Ottawa human resources policies, procedures and practices and their impact on faculty/service’s operations. Participates in the development of local HR processes and practices and ensures their contribution to the achievement of faculty objectives.
- Advisory Services: Provide consulting services and support to Directors, Managers and Supervisors on complex issues related to all areas of human resources management. Identify human resources management problems/issues/implications associated with operational plans and recommend solutions that meet the faculty/service’s needs.
- Recruitment and Selection: Coordinate all aspects pertaining to the posting and selection process in accordance with relevant human resources policy and procedures and collective agreements.
- Labour Relations: Provide advice and support to HR management on all areas of employee relations, including matters involving discipline, performance, attendance, and other conflict situations. May conduct investigations to recommend appropriate actions including disciplinary/administrative measures and probation extensions. In support to the management team, may participate in grievance resolution processes at stage one (1). In collaboration with the management team and central Labour Relations, address and resolve issues related to accommodation, disability management, harassment and other health and safety issues. May participate in collective bargaining and in negotiation committees.
- Orientation and On-boarding: Promote understanding and acceptance of University HR policies, programs, processes and practices by providing information during new employee orientation sessions and by providing information to staff on the need and reasons for specific policies/procedures and how they can contribute to the achievement of faculty/service objectives.
- Training and Development: Support managers in their evaluation of employees’ needs in relation to training and professional development and monitor training activities. Collaborate with managers to develop training plans to address shortfalls, review the adequacy of selected delivery mechanisms and recommend adjustments to training schedules, priorities and mechanisms. Prepares reports on training activities within the faculty.
- Classification and Job Evaluation: Provide advice to management on organizational structure and job design. Provide advice and support to management on job description writing and job evaluation process.
- HR and Succession Planning: In collaboration with central HR, provide human resources planning advice to the management by researching and developing demographic data, developing plans outlining anticipated turnover, developing succession plans and integrating these into overall faculty/service plans. Analyze demographic and HR planning data to identify the root causes of particular problem areas (e.g. excessive turnover) and make recommendations on possible interventions to address underlying problems and issues.
- Performance Management: Provide advice and support to management and staff on matters related to the University’s performance appraisal program. Recommend actions which may enhance individual employee performance, commitment and personal growth. Act as primary contact person for questions related to the Performance Management program and software.
What you will bring:
- Knowledge of human resources (recruitment and staffing, classification, job evaluation, compensation and performance evaluation) normally acquired through postsecondary education or equivalent experience
- Minimum 3 years of experience in human resources
- Experience in at least 3 of the following HR disciplines: staffing, classification, employee relations, organizational development and career development
- Knowledge and experience in the application of practices and laws governing human resources
- Knowledge of HRM challenges, trends and practices
- Knowledge and experience in the application and interpretation of collective agreements
- Experience using computer systems and software such as Windows, word processors, spreadsheets, databases, e-mail and the Internet
- Experience in analysis and problem-solving
- Ability to work with minimal supervision, in a team environment, under pressure with firm deadlines
- Ability to work under pressure, to meet firm deadlines and to work in a team environment Initiative, leadership, judgment and autonomy
- Strong organizational skills
- Proven ability to work with discretion and tact
- Bilingualism - French and English (spoken and written)
Intermediate Generalist, Human Resources
University Of Ottawa
Ottawa - 158.63kmHuman Resources Full-time
78,427 - 97,335
Learn More