1354 Jobs Found
Foot Passenger Ticket Agent Contract Job
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Customer Service NanaimoJob Details
We are seeking applicants who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.
Reporting to the Terminal Manager, Foot Passenger Ticket Agents are responsible for:
Foot Passenger Ticket Agent duties:
- Calculating and collecting passenger fares; receiving cash or corporate media; and processing employee passes.
- Responding to passenger inquiries; providing route and schedule information; directing passengers to appropriate berths and Terminal facilities; and arranging assistance for elderly or disabled travellers.
- Carrying out revenue procedures, preparing the float, cashing up, filling out the bank deposit, and inputting daily sales totals into the computer and filing copies.
- Ensuring that the ticket booths are stocked with boarding passes, charge card forms, and other revenue documents.
Vehicle Ticket Agent duties:
- Acquiring a float and ensuring that there is an adequate stock of schedules and media items in the booth.
- Operating a cash register; determining and calculating appropriate fares; accepting cash, credit cards, or corporate media payments; directing passengers to correct lanes for their destinations; ensuring that traffic line-ups at the ticket booth are progressing in a timely fashion.
- Dispensing information to the public regarding ferry sailing times, other ferry routes and services, and tourist information, and communicating with Tower Controllers.
- Preparing pre-deposits of cash between sailings and final bank deposit at end of shift.
- Balancing cash and media sales, preparing the float for return at the end of each watch, compiling and checking revenue information, inputting the day's sales into a computer; and filing information.
What you bring to the team
You are a positive, customer focused individual who thrives in a fast-paced customer focused environment. You work well independently and in a team environment and possess excellent communication skills. In addition, you are comfortable working outside in all weather conditions.
You have one (1) year of experience in customer service and one (1) year of experience in cash handling with a complex POS system.
Foot Passenger Ticket Agent
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Nanaimo - 40.33kmCustomer Service Contract
28.96
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Customer Services Attendant Part-time Job
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Customer Service LadnerJob Details
Langdale
Seasonal
The opportunity
We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.
Reporting to the Chief Steward, Customer Service Attendants are responsible for:
- Taking food and beverage orders from passengers and relaying orders to the galley; portioning and serving items from the steam table; responding to special menu or serving request; assisting passengers with trays.
- Selling and serving alcoholic beverages.
- Assisting with the presentation of hot and cold menu items.
- Clearing and cleaning table and chairs in passenger areas; carrying dishes and trays to bus stations; scraping off food remains; separating wet compost; assisting in sorting cutlery and dishes.
- Performing housekeeping and major cleaning routines including sweeping, cleaning, scrubbing, washing, vacuuming floors, cleaning bulkheads, deckheads, elevators, furniture, windows, galley, galley appliances, steam tables, beverage machines, lines and taps, and cleaning coolers; picking up papers and garbage and emptying garbage containers; operating garbage compactors; sorts recyclables for removal; mixing cleaning solutions.
- Cleaning washrooms, wiping down counters, sinks, mirrors, disinfecting toilets and urinals, replacing hand towels and toilet paper.
- Performing additional duties including preparing food service facilities for opening; readying the facilities for on-coming watches and closing facilities; checking stores for sufficient supplies and unloading; lifting, carrying, replenishing, and rotating stores; reporting equipment failures; assisting in vessel refit storing and de-storing.
- Providing information to passengers about ferry schedules.
- Performing marine emergency duties in drills and emergency situations including but not limited to passenger management, operating evacuation systems, handling fire hoses, and lookout duties.
What you bring to the team
You possess strong customer service skills, with the ability to work in a high-volume customer focused environment in a physically demanding job and are an excellent communicator with a high level of self-motivation and initiative. In addition, you are an innovative team player who works well under pressure with the ability to be flexible and adapt to a change in task when necessary.
You have one (1) year of customer service experience, preferably in a food service environment. A valid Seafarer’s Medical, Food Safe Level 1 and Serving it Right Certificates are required and can be obtained upon receiving an offer of employment.
Preference may be shown to applicants who hold an Occupational First Aid Level 3 and/or Professional Cook Level 1.
Interested? Here is a video explaining more about this role: https://youtu.be/FTR0aDahcRo.
Join us!
If this sounds like your next great career move, please submit your cover letter and resume by May 31, 2026. Please ensure to upload any relevant certificates you currently hold during the application process.
Customer Services Attendant
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Ladner - 46.5kmCustomer Service Part-time
26.80
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Terminal Attendant Full-time Job
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Customer Service DeltaJob Details
We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.
Reporting to the Terminal Manager, Terminal Attendants are responsible for:
- Directing traffic during loading/unloading procedures, pre-inspecting vehicles to ensure they comply with size restrictions and dangerous cargo regulations; redirecting vehicles to the correct holding lane; and identifying vehicles that may represent a safety hazard on the vessel.
- Communicating in person, by phone and by handheld radio with the Tower, Ships Officer, and Terminal Supervisor to ensure the safe and efficient loading and discharge of vessel traffic.
- Maintaining the Terminal buildings and the Terminal grounds including emptying trash containers, sweeping the compound; washing down building exteriors and interior and exterior windows; cleaning the washrooms; and dusting and vacuuming building interiors.
- Responding to passenger queries; providing route and schedule information; and assisting passengers with problems.
- Working on ramps and docks; assisting with vessel docking, handling moo
- .ring lines; giving the all clear for vessel departure as required; assisting the vessel in ship-to-shore power hook up; checking for and advising the vessel of any potentially hazardous conditions including dangerous goods, oversize vehicles, and weight restrictions; and working with the loading officer and vessel crew for the safe transit of vehicles between shore to vessel. Additionally, operating a variety of company vehicles, including large trucks, in restricted spaces.
- Performing additional duties including stocking the Coffee Shop and general Terminal stores; handling baggage and lost and found items; conducting security rounds; driving the forklift; participating in fire drills and responding to emergency situations; moving furniture; shoveling and salting snow and ice; handling ships lines; and operating rescue boats, garbage compactors, and terminal vehicles.
What you bring to the team
You are enthusiastic, reliable, and service orientated individual who excels working in a fast passed customer focused environment. You are an excellent communicator and work well in a team environment. In addition, you are comfortable working in a physical environment and working outside in all weather conditions. Please note that terminal operations run 24 hours a day, and applicants will be required to work graveyard shifts as operationally required.
You have one (1) year of customer service experience and possess a Class 5 or 7N Drivers Licence with a clean ICBC Drivers Record Report.
Preference may be shown to applicants who hold an Occupational First Aid Level 3.
Terminal Attendant
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Delta - 52.26kmCustomer Service Full-time
28.51
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Foot Passenger Ticket Agent Full-time Job
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Customer Service DeltaJob Details
We are seeking applicants who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.
Reporting to the Terminal Manager, Foot Passenger Ticket Agents are responsible for:
Foot Passenger Ticket Agent duties:
- Calculating and collecting passenger fares; receiving cash or corporate media; and processing employee passes.
- Responding to passenger inquiries; providing route and schedule information; directing passengers to appropriate berths and Terminal facilities; and arranging assistance for elderly or disabled travellers.
- Carrying out revenue procedures, preparing the float, cashing up, filling out the bank deposit, and inputting daily sales totals into the computer and filing copies.
- Ensuring that the ticket booths are stocked with boarding passes, charge card forms, and other revenue documents.
Vehicle Ticket Agent duties:
- Acquiring a float and ensuring that there is an adequate stock of schedules and media items in the booth.
- Operating a cash register; determining and calculating appropriate fares; accepting cash, credit cards, or corporate media payments; directing passengers to correct lanes for their destinations; ensuring that traffic line-ups at the ticket booth are progressing in a timely fashion.
- Dispensing information to the public regarding ferry sailing times, other ferry routes and services, and tourist information, and communicating with Tower Controllers.
- Preparing pre-deposits of cash between sailings and final bank deposit at end of shift.
- Balancing cash and media sales, preparing the float for return at the end of each watch, compiling and checking revenue information, inputting the day's sales into a computer; and filing information.
What you bring to the team
You are a positive, customer focused individual who thrives in a fast-paced customer focused environment. You work well independently and in a team environment and possess excellent communication skills. In addition, you are comfortable working outside in all weather conditions.
You have one (1) year of experience in customer service and one (1) year of experience in cash handling with a complex POS system.
Foot Passenger Ticket Agent
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Delta - 52.26kmCustomer Service Full-time
27.96
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Terminal Attendant Full-time Job
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Marketing & Communication West VancouverJob Details
We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.
Reporting to the Terminal Manager, Terminal Attendants are responsible for:
- Directing traffic during loading/unloading procedures, pre-inspecting vehicles to ensure they comply with size restrictions and dangerous cargo regulations; redirecting vehicles to the correct holding lane; and identifying vehicles that may represent a safety hazard on the vessel.
- Communicating in person, by phone and by handheld radio with the Tower, Ships Officer, and Terminal Supervisor to ensure the safe and efficient loading and discharge of vessel traffic.
- Maintaining the Terminal buildings and the Terminal grounds including emptying trash containers, sweeping the compound; washing down building exteriors and interior and exterior windows; cleaning the washrooms; and dusting and vacuuming building interiors.
- Responding to passenger queries; providing route and schedule information; and assisting passengers with problems.
- Working on ramps and docks; assisting with vessel docking, handling moo
- .ring lines; giving the all clear for vessel departure as required; assisting the vessel in ship-to-shore power hook up; checking for and advising the vessel of any potentially hazardous conditions including dangerous goods, oversize vehicles, and weight restrictions; and working with the loading officer and vessel crew for the safe transit of vehicles between shore to vessel. Additionally, operating a variety of company vehicles, including large trucks, in restricted spaces.
- Performing additional duties including stocking the Coffee Shop and general Terminal stores; handling baggage and lost and found items; conducting security rounds; driving the forklift; participating in fire drills and responding to emergency situations; moving furniture; shoveling and salting snow and ice; handling ships lines; and operating rescue boats, garbage compactors, and terminal vehicles.
What you bring to the team
You are enthusiastic, reliable, and service orientated individual who excels working in a fast passed customer focused environment. You are an excellent communicator and work well in a team environment. In addition, you are comfortable working in a physical environment and working outside in all weather conditions. Please note that terminal operations run 24 hours a day, and applicants will be required to work graveyard shifts as operationally required.
You have one (1) year of customer service experience and possess a Class 5 or 7N Drivers Licence with a clean ICBC Drivers Record Report.
Preference may be shown to applicants who hold an Occupational First Aid Level 3.
Terminal Attendant
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
West Vancouver - 24.84kmMarketing & Communication Full-time
28.51
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Foot Passenger Ticket Agent Full-time Job
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Marketing & Communication West VancouverJob Details
We are seeking applicants who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.
Reporting to the Terminal Manager, Foot Passenger Ticket Agents are responsible for:
Foot Passenger Ticket Agent duties:
- Calculating and collecting passenger fares; receiving cash or corporate media; and processing employee passes.
- Responding to passenger inquiries; providing route and schedule information; directing passengers to appropriate berths and Terminal facilities; and arranging assistance for elderly or disabled travellers.
- Carrying out revenue procedures, preparing the float, cashing up, filling out the bank deposit, and inputting daily sales totals into the computer and filing copies.
- Ensuring that the ticket booths are stocked with boarding passes, charge card forms, and other revenue documents.
Vehicle Ticket Agent duties:
- Acquiring a float and ensuring that there is an adequate stock of schedules and media items in the booth.
- Operating a cash register; determining and calculating appropriate fares; accepting cash, credit cards, or corporate media payments; directing passengers to correct lanes for their destinations; ensuring that traffic line-ups at the ticket booth are progressing in a timely fashion.
- Dispensing information to the public regarding ferry sailing times, other ferry routes and services, and tourist information, and communicating with Tower Controllers.
- Preparing pre-deposits of cash between sailings and final bank deposit at end of shift.
- Balancing cash and media sales, preparing the float for return at the end of each watch, compiling and checking revenue information, inputting the day's sales into a computer; and filing information.
What you bring to the team
You are a positive, customer focused individual who thrives in a fast-paced customer focused environment. You work well independently and in a team environment and possess excellent communication skills. In addition, you are comfortable working outside in all weather conditions.
You have one (1) year of experience in customer service and one (1) year of experience in cash handling with a complex POS system.
Foot Passenger Ticket Agent
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
West Vancouver - 24.84kmMarketing & Communication Full-time
27.96
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Terminal Attendant Full-time Job
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Marketing & Communication LangleyJob Details
We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.
Reporting to the Terminal Manager, Terminal Attendants are responsible for:
- Directing traffic during loading/unloading procedures, pre-inspecting vehicles to ensure they comply with size restrictions and dangerous cargo regulations; redirecting vehicles to the correct holding lane; and identifying vehicles that may represent a safety hazard on the vessel.
- Communicating in person, by phone and by handheld radio with the Tower, Ships Officer, and Terminal Supervisor to ensure the safe and efficient loading and discharge of vessel traffic.
- Maintaining the Terminal buildings and the Terminal grounds including emptying trash containers, sweeping the compound; washing down building exteriors and interior and exterior windows; cleaning the washrooms; and dusting and vacuuming building interiors.
- Responding to passenger queries; providing route and schedule information; and assisting passengers with problems.
- Working on ramps and docks; assisting with vessel docking, handling moo
- .ring lines; giving the all clear for vessel departure as required; assisting the vessel in ship-to-shore power hook up; checking for and advising the vessel of any potentially hazardous conditions including dangerous goods, oversize vehicles, and weight restrictions; and working with the loading officer and vessel crew for the safe transit of vehicles between shore to vessel. Additionally, operating a variety of company vehicles, including large trucks, in restricted spaces.
- Performing additional duties including stocking the Coffee Shop and general Terminal stores; handling baggage and lost and found items; conducting security rounds; driving the forklift; participating in fire drills and responding to emergency situations; moving furniture; shoveling and salting snow and ice; handling ships lines; and operating rescue boats, garbage compactors, and terminal vehicles.
What you bring to the team
You are enthusiastic, reliable, and service orientated individual who excels working in a fast passed customer focused environment. You are an excellent communicator and work well in a team environment. In addition, you are comfortable working in a physical environment and working outside in all weather conditions. Please note that terminal operations run 24 hours a day, and applicants will be required to work graveyard shifts as operationally required.
You have one (1) year of customer service experience and possess a Class 5 or 7N Drivers Licence with a clean ICBC Drivers Record Report.
Preference may be shown to applicants who hold an Occupational First Aid Level 3.
Here is a great video that gives you some insight into the role. Have a watch and see if this is the right position for you: https://youtu.be/uUAkQ4nXDMQ.
Terminal Attendant
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Langley - 70.13kmMarketing & Communication Full-time
28.51
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Administrative Coordinator, Terminal Construction Full-time Job
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Engineering West VancouverJob Details
BC Ferries is undertaking a major, multi-year infrastructure program at the Horseshoe Bay and Langdale terminals to improve on-time performance, enhance the customer experience and ensure continued safe and reliable operations. The Horseshoe Bay / Langdale Infrastructure Program is a complex, multi-year capital initiative that will modernize two of our busiest terminals and enhance service for millions of passengers. Behind every successful capital program is someone who keeps the details tight, the information flowing, and leaders focused on the work that matters most.
As the Administrative Coordinator for Program team, you’ll play a central role in keeping a complex, high-profile program running smoothly. This is a senior administrative role with real influence—supporting multiple leaders, coordinating across projects, and ensuring consistency, accuracy, and momentum across the program.
If you’re someone who thrives on organization, anticipates needs before they’re voiced, and takes pride in being the calm centre of complex work, this could be your next great move.
The Role
Reporting to the Program Director, this role is integral to the achievement of company objectives, and you contribute value through key areas of oversight such as:
- Providing advanced administrative and coordination support to Program senior staff and teams, including preparing correspondence, reports, briefing materials, presentations, and meeting documentation;
- Coordinating and managing complex calendars, meetings, agendas, and follow-up actions, ensuring commitments, decisions, and agreed-upon actions are tracked and implemented;
- Supporting Program planning and operational activities by maintaining planning calendars, tracking initiatives and projects, and monitoring key administrative milestones;
- Leading the coordination and preparation of monthly Program reporting, ensuring accuracy and readiness for Program Director approval;
- Managing and distributing materials for monthly Program Board meetings; supporting the Program team in development of quarterly Capital Planning Committee meeting materials;
- Maintaining and overseeing records management systems, files, and documentation to ensure accuracy, confidentiality, and compliance with organizational policies and retention requirements;
- Supporting budget and operational tracking activities, including monitoring non-labour expenditures, accruals and administrative costs, and preparing basic analysis or summary reports;
- Establishing, documenting, and refining administrative procedures, standards, and templates to promote consistency, efficiency, and effective coordination across the department;
- Acting as a point of contact for escalated or non-routine administrative issues, resolving matters independently and coordinating with appropriate internal or external stakeholders;
- Coordinating administrative support related to vendors, contracts, or service providers, including tracking documentation, timelines, and approvals as required;
- Providing guidance and informal coaching to administrative team members on processes, tools, and best practices;
What you bring to the team
- High School Diploma or equivalent
- Post Secondary certificate or diploma in business administration, oice administration, or a related field considered an asset
- 3–6 years of progressively responsible administrative or coordination experience, including experience providing confidential support to senior leaders or multiple managers
- Experience in coordinating planning activities, tracking initiatives, and supporting project-based work
- Experience supporting budget or financial tracking activities and preparing summary or analysis reports
- Strong understanding of administrative policies, procedures, and records management practices
- Preference given to candidates with experience working on major infrastructure projects or programs.
Administrative Coordinator, Terminal Construction
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
West Vancouver - 24.84kmEngineering Full-time
57,400 - 71,700
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Engine Room Assistant Full-time Job
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Engineering West VancouverJob Details
We are seeking a self-starter and a positive team player who provides essential vessel safety and operational expertise.
Reporting to the 1st Engineer, Engine Room Assistants are responsible for:
- Monitoring machinery including maintaining oil and water levels; checking temperatures and pressures of main and auxiliary engines, gear boxes, compressors and winches; ensuring operation of boilers; handling chemicals for testing; monitoring all pumps; relieving the watch; and doing rounds. Communicating in person and or by radio with ships’ officers and ticketing staff
- Performing general housekeeping including cleaning of all shipboard machinery, bilges and spaces; prepping and painting machinery and engine room spaces; removing garbage; and polishing brass fixtures
- Assisting the Engineers with maintenance work including oil and filter changes, engine adjustments, steering gear checks, and leg alignments; starting main engines and auxiliaries; taking lube and fuel oil samples; and assisting with major overhauls and refits
- Performing daily work routine including taking fuel soundings; pumping dirty oil tanks; assisting in receiving fuel on board; checking void spaces; and cleaning oil strainers
- Performing safety checks; ensuring emergency systems are in order; participating in emergency and safety drills; attending safety meetings; receiving stores; and repairing equipment defects in other departments
What you bring to the team
This position requires Marine Emergency duties training – STCW Basic Safety (MED A1 and MED B2) and Proficiency in Survival Craft (MED B1). You have an ability to prioritize and complete tasks in a safe and timely manner while monitoring and maintaining mechanical, electrical, and propulsion systems.
A mechanical background including formal training and/or a Transport Canada Engine Room Rating certificate is considered an asset. Preference will be given to those with a 4th Class Motor Certificate.
Engine Room Assistant
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
West Vancouver - 24.84kmEngineering Full-time
35.27
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Deckhand Full-time Job
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
General Category NanaimoJob Details
We are seeking a customer-minded individual who plays a critical role in vessel operations and safety.
Reporting to the Chief Officer, Deckhands are responsible for:
- Directing vehicle and foot passenger traffic on the vessel, and to and from shore to the vessel
- Communicating in person and or by radio with ships’ officers and ticketing staff
- Checking propane tanks are shut off, and tagged
- Securing car decks and foot passenger gates prior to departure
- Carrying out under direction general ships’ husbandry, cleaning and maintenance duties of the interior and exterior of the vessel including but not limited to garbage pickup, cleaning mess rooms, stairwells and interior windows; pushing, pulling and lifting heavy stores; chipping and scrapping surfaces; and painting
- Patrolling the vessel to watch for unusual situations, potential safety hazards and passenger compliance with regulations; standing fog, bridge or anchor watch; steering the vessel under the direction of a deck officer when serving as a quartermaster; and keeping a constant lookout for marine traffic and navigational hazards
- Performing additional duties as assigned which may include standby anchors during docking; participating in fire and boat drills; performing emergency duties; conducting checkoffs for self-contained breathing apparatus and firefighting; doing vehicle counts; assisting with annual refit and life raft exchange; spreading salt; splicing rope; taking inventory; and changing navigation lights
What you bring to the team
This position requires Marine Emergency duties training – STCW Basic Safety (MED A1 and MED B2) and Proficiency in Survival Craft (MED B1). You have the ability to react in a safe and effective manner during an emergency and to direct and control vehicles and passengers. You have a working knowledge of safe work practices and seamanship and ability to climb ladders, handle ships’ lines and move heavy objects.
Preference may be shown to applicants with a Bridge Watch rating or higher certificate. Applicants must hold a valid Seafarers’ Medical Certificate.
Join us!
If this sounds like your next great career move, please submit your cover letter and resume by March 1, 2026. Please ensure to upload any relevant certificates you currently hold during the application process.
"We connect communities and customers to people and places important in their lives”
At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace, and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.
We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.
Deckhand
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Nanaimo - 40.33kmGeneral Category Full-time
34.36
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Terminal Service Agent Full-time Job
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
General Category NanaimoJob Details
We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.
Reporting to the Terminal Operations Supervisor, Terminal Service Agents are responsible for:
- Calculating and processing fares; selling media; processing reservations; preparing and auditing media sales records and revenue reports; ordering and checking change orders; and preparing cash floats and deposits.
- Providing fare, schedule and procedural information to customers; listening to customers’ complaints and requests; resolving or referring to appropriate resource; and applying the Service Interruption Plan as required.
- Cleaning terminal buildings and grounds including washing and waxing floors/walls, washing windows, vacuuming, dusting, and cleaning washrooms; replenishing supplies and maintaining an inventory of supplies; removing garbage and picking up litter; shovelling snow, sanding, power washing, lawn mowing, weed-eating and sweeping grounds; and maintaining garden areas.
- Directing vehicle and foot traffic; checking and collecting boarding passes; assisting customers on/off vessel; and assisting with disabled vehicles.
- Inspecting berths, ramps and docks; assisting with vessel docking including adjusting ramps and handling mooring lines; giving the all clear for vessel departure as required; assisting vessel in ship-to-shore power hook up; checking for and advising vessel of any potentially hazardous conditions including dangerous goods, oversize vehicles and weight restrictions; and providing an accurate vehicle and passenger count for the vessel.
- Inspecting and performing routine maintenance of terminal facilities and equipment including minor painting; and identifying and taking appropriate action to address repairs or deficiencies.
- Staying current with company policies, procedures and operational directives; and performing various administrative support tasks including updating files and manuals; communicating with other terminals and Corporate offices; completing inspection reports; maintaining an activity log; answering the telephone and troubleshooting of routine computer problems.
- Participating in safety drills; setting alarms and securing terminal at closing; identifying situations which present a safety hazard; and conducting rounds of the terminal and docked vessel, and reporting any security breaches or unusual activity.
- Driving the fleet vehicle to pick up or deliver materials; unloading and loading materials on vessel; operating the forklift if required; and handling baggage.
What you bring to the team
You are enthusiastic, reliable, and service orientated individual who excels working in a fast passed customer focused environment. You are an excellent communicator and work well individually or in a team environment. In addition, you are comfortable working in a physical environment and working outside in all weather conditions.
You have one (1) year of customer service experience and one (1) year of cash handling experience with a complex POS system. You possess a Class 5 or 7N Drivers Licence with a clean ICBC Drivers Record Report. A valid Food Safe Level 1 Certificate is required and can be obtained upon receiving an offer of employment.
Join us!
If this sounds like your next great career move, please submit your cover letter and resume by March 1, 2026. Please ensure to upload any relevant certificates you currently hold during the application process
Terminal Service Agent
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Nanaimo - 40.33kmGeneral Category Full-time
29.03
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Project Coordinator, Fleet Project Management Office Full-time Job
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Management RichmondJob Details
Victoria or Swartz Bay or Richmond
The Opportunity
For 65 years, we have been dedicated to connecting British Columbia’s coastal communities and providing safe and efficient travel to our customers. As we continue to invest in our fleet and infrastructure, the Fleet Project Management Office (FPMO) plays a critical role in ensuring our vessels are safe, reliable, and continually improved to meet future needs. We are seeking a Project Coordinator to join our dynamic and collaborative team.
As a Project Coordinator, you lead low complexity vessel projects from start to finish—planning, execution, monitoring, and closure. These projects may include vessel refits, dry-dockings, capital upgrades, conversions, or repairs. You work under the guidance of a Senior Project Manager and support more complex vessel projects by assisting Project Managers ensuring the Project Team delivers the defined project scope and deliverables within budget, on schedule, at the required level of quality, and within the acceptable level of health, safety, security and environmental risk. Typical project assignments may include refit, dry-docking, capital modifications, conversions, emergent repairs or improvements to vessels.
This is a unique opportunity for someone who is early in their project management career and wants to grow within a structured, high-impact organization while being involved in meaningful, hands-on project work.
The role
Reporting to the Senior Project Manager, Fleet Project Management Office, you add value and are energized by key areas of oversight such as:
- Acting as a single point authority in relation to internal and external stakeholders, with respect to the projects assigned;
- Developing and executing project plans according to established FPMO methodology;
- Liaising and executing contract management processes related to assigned projects;
- Liaising and executing project change management and provide impact analysis to Project Owners;
- Ensuring proper closing of projects, including the capturing and dissemination of lessons learned;
- Assisting Project Owners and Project Managers in developing preliminary and detailed Business Cases;
- Providing project reports and updates to both internal and external stakeholders in the approved format and frequency;
- Creating and maintaining collaborative working relationships with all key project stakeholders, both internal and external;
- Administering and following applicable BCFS Fleet Regulations, Health, Safety, Security, Environmental policies and all applicable Regulatory and legal provisions;
- Ensuring value, engineering analysis, feasibility and safety/security/environmental studies are conducted when required;
- Working with the Project Team and Owners to develop project plans, including but not limited to: project requirement gathering, specifications, WBS, budget preparation, cash flow forecast, vessel and project schedule, risk plan, resource allocation plan, procurement plan, quality plan and communication plans;
- Organizing and chairing meetings with Project Owners, managers, designers, estimators, contractors, personnel, as well as administering facilities and assets;
- Travelling as required to ensure proper planning, control, management and execution of projects;
What you bring to the team
- Diploma or Degree in Marine Engineering, Naval Architecture or Mechanical Engineering from a recognized institute
- Training in Project Management Principles and Knowledge areas and working towards Project Management Professional (PMP) Certification considered an asset
- A Marine Engineering Certificate of Competency (Steam or Motor) desirable but not essential; continued proficiency endorsement may be considered
- 2+ years of experience supporting multi-faceted projects, preferably within a shipbuilding, ship repair or industrial marine operations environment
Join us!
If this sounds like your next great career move, please submit your cover letter and resume by February 13, 2026 at 11:59pm.
Additional information
The target salary range: $83,500 - $104,300 per annum. The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity.
Project Coordinator, Fleet Project Management Office
British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Richmond - 37.07kmManagement Full-time
83,500 - 104,300
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