623 Jobs Found
Retail Sales Associate Full-time Job
Sales & Retail BrossardJob Details
If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team.
The tight-knit Bell Retail team lives and breathes the latest technology, thrives in a fast-paced environment and loves finding the perfect solution for our customers. We’re proud to offer our customers the best wireless, internet, TV, home phone products and services at Bell and The Source stores across Canada.
Responsibilities / Job Description
Bring your personality to the job
• You love helping people find the products that will make their lives better
• You’re passionate about new technology and ready to explain it to anyone, from an expert to a novice
• You thrive in a fast-paced environment and have a flexible schedule
• Experience in Retail Sales, Customer Service or Hospitality is a definite asset
• At Bell, we don’t just accept difference—we celebrate it!
Get benefits and build a career path
• We recognize your hard work through incentives, rewards, and employee discounts on services
• Full benefits package for full-time and part-time employees
• Online and in-class training to develop your skills, along with opportunities for career growth and promotions
• We also provide a flexible schedule that offers Full and Part Time hours
Build great customer experiences that keep customers coming back to our stores
• Be able to build a connection with customers to find the right products and services for them
• Provide a great experience and build loyalty with every customer, every day
• Enjoy the challenge of hitting sales targets
• Be excited to learn about new technology and services
• Speak another language? We welcome any second language (French, Mandarin, Cantonese, Korean, Tagalog, Hindi, Punjabi, Thai, and more)
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Retail Stores
Job Location: Canada : Quebec : Brossard
Application Deadline: 05/29/2024
Retail Sales Associate
Bell Canada
Brossard - 90.58kmSales & Retail Full-time
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LINUX SYSTEMS ADMINISTRATOR Full-time Job
IT & Telecoms BrossardJob Details
We are currently looking for one (1) Linux Systems Administrator to provide professional software infrastructure support services to one of our Government of Quebec clients.
Objectives:
- Produce deliverables of a simple to complex nature;
- Carry out preparatory work with a view to introducing or improving technological and application infrastructures;
- Contribute to the maintenance, evolution and improvement of technological and application infrastructure solutions;
- Actively participate in different projects.
Deliverables and planned services:
- Carry out or participate in the creation and constant evolution of the departmental technological architecture;
- Carry out or participate in the definition of the technological orientations best suited to meeting needs;
- Carry out impact analyzes during infrastructure development and improvement work;
- Carry out IT monitoring, preliminary studies and justification files;
- Plan, organize and coordinate infrastructure implementation activities;
- Carry out or participate in the installation, configuration, maintenance and development of infrastructure;
- Carry out or participate in the resolution of incidents and problems relating to infrastructure;
- Carry out or participate in intrusion tests and security audits to identify and correct infrastructure vulnerabilities;
- Carry out or participate in the monitoring of IT components supporting the infrastructures;
- Produce or participate in the preparation of operating, installation and administration guides;
- Carry out any transfer of knowledge to internal resources;
- Produce any other deliverable upon request or provide any other service of a similar nature.
Specialties involved
Cloud tenant administration
Microsoft Azure
Oracle Cloud Infrastructure
Linux infrastructures
SUSE Linux Enterprise Server (SLES) hosted on VmWare or in the cloud (Azure or OCI)
Other Linux distribution
Application and database administration infrastructures
Oracle 19c databases
Oracle Enterprise Manager
Oracle Dataguard
Oracle Recovery Manager
Oracle Real Applications Clusters
Oracle GoldenGate
Oracle Data Integrator
Microsoft Infrastructures – Server
section Microsoft Windows Server operating system (LDAP, GPO, DNS, DHCP, IIS, etc.)
Microsoft Azure
Microsoft Defender (MDI, MDE)
Microsoft 365
Microsoft Azure Services
Azure File
Azure Storage
Azure Monitor
Microsoft Defender (MDI, MDE)
Azure Virtual Desktop
Microsoft 365 Services
Windows 365
Microsoft 365
PowerBI and Power Platform
Exchange Online
Other M365 services
Minimum requirements
Training:
1. Have a college diploma or equivalent, in computer science or a related field (attach a copy of the diploma).
Minimum knowledge required:
1. Good knowledge of the Linux operating system
2. Good knowledge of the Microsoft Azure cloud host
3. Good knowledge of administration in Infrastructure as code mode
Other knowledge (assets):
1. Good knowledge of the Terraform language.
2. Good knowledge of the SMT tool
3. Good knowledge of the Ansible tool
4. Good knowledge of the SLES (SUSE Linux Enterprise Server) operating system
Professional experience:
1. Have a minimum of 3 years of experience in the administration of technological infrastructures, including 2 years in the administration of Linux servers
2. Have a minimum of 6 months of experience in a cloud computing environment operating in infrastructure as code or IaC (Infrastructure as code) mode
3. Have completed at least one mandate involving tasks for handling complex problems related to technological infrastructures.
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Salary: $45-$55 per hour - to be negotiated (competitive remuneration)
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3 year contract, full time
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Start date: May 2024
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Social advantages
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Place of work: All of Quebec | Face-to-face | Telework
This position is for you!
Please send us your CV now to: emploi@brokou.com specifying the title and number of the offer: BRK0155AL.
*Please note that only applications meeting the position profile will be contacted. We thank you for your collaboration.
*The use of the masculine gender is used for the sole purpose of lightening the text.
*The diploma must be recognized by the Ministry of Education. For diplomas obtained outside Canada, a copy of the comparative evaluation issued by the Ministry of Immigration, Diversity and Inclusion (MIDI) must be presented.
LINUX SYSTEMS ADMINISTRATOR
BROKOU INC
Brossard - 90.58kmIT & Telecoms Full-time
45 - 55
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Information technology (IT) specialist Full-time Job
IT & Telecoms BrossardJob Details
Requirements:
Languages: Candidates must have knowledge of the French Language
Education: Candidates need standard educational qualifications such as bachelor’s degree, computer and information sciences, general or equivalent experience
Experience: Candidates should have experience of 5 years or more
Security and safety: Criminal record check
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorized (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Benefits:
- The candidates will get on-site daycare, health care plan, free parking, and bonus
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, include this reference number in your application BRK0129TN, references attesting experience, proof of the requested certifications, link to web portfolio, copy of portfolio or relevant work examples, highest level of education and name of institution where it was completed, and cover letter) through below mentioned details.
Information technology (IT) specialist
BROKOU INC
Brossard - 90.58kmIT & Telecoms Full-time
45 - 65
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Senior Customer Service Representative Full-time Job
Customer Service BrossardJob Details
Our Senior Customer Experience Associates/ Solar Uniquartier/ Permanent/ Part-time 18.75h are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve a French-speaking clientele.
Senior Customer Service Representative
Scotiabank
Brossard - 90.58kmCustomer Service Full-time
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Registered Nurse Full-time Job
Medical & Healthcare Saint-LéonardJob Details
Position's anticipated start date: 2025-02-17
Position's anticipated end date: 2026-01-16
Possible schedule/FTE: Minimum hours are guaranteed at 45 hours bi-weekly
Canadian Blood Services is looking for a Temporary part-time Registered Nurse to join our dynamic Donor Centre team in Saint John, New Brunswick.
The Donor Centre team is responsible for supporting Canadian Blood Services collecting donor blood in a safe manner to enable safe products which save lives every day.
In this role, you will assist in the collection of blood and blood products ensuring adherence to all safety protocols and all required documentation is carried out. You will play an integral part in building and promoting a positive donor experience and encouraging donations.
Formula for success
- Leveraging your ability to communicate effectively with donors, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.
- Utilizing your superb people skills, you will provide donors with information, instruction, and advice on blood donation.
- Drawing on your knowledge and experience you will provide coaching and consultation to donor centre staff, acting as team lead for collection events as needed.
- With your excellent interpersonal skills, you will work in a diverse team environment assisting in the collection of whole blood and/or apheresis blood components which save lives daily.
- At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.
Desired education and skills
- Completion of accredited nursing program and current license in good standing to practice as a Registered Nurse in the province is required.
- Two years of experience working as a nurse is considered an asset as is a certification in First Aid and CPR.
- Previous experience as a preceptor or with coaching others is an asset.
- Technical skills including Microsoft Word and Outlook, and the ability to learn new systems and programs.
- A second language is considered an asset to support a positive donor experience.
What we offer you
- Payment in lieu of vacation.
- Payment in lieu of holidays.
- Premiums paid according to the collective agreement.
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
What you can expect
- Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, overnights, weekends, and statutory holidays
- Travel will be required as often as weekly for mobile events. Transportation and accommodations will be provided by Canadian Blood Services.
- Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.).
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.
We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.
Registered Nurse
Canadian Blood Services
Saint-Léonard - 92.71kmMedical & Healthcare Full-time
37.56
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Security guard Full-time Job
Security & Safety Saint-LéonardJob Details
We are currently looking for an agent to join our dynamic security team in a shopping center in St-Leonard. If you have security management experience and thrive in a fast-paced environment, we want to hear from you! Apply now to become a valued member of our team.
Work timetable
- Permanent full-time position (40 hours per week)
- Friday 11:00 a.m. to 11:00 p.m., Saturday 9:00 a.m. to 9:00 p.m. & Sunday 10:00 a.m. to 9:00 p.m.
Job Description
- Observes and reports activities and incidents at a customer's assigned site ensuring the safety and security of customer property and personnel.
- Conducts periodic patrols to check for irregularities and inspect protective devices and firefighting equipment.
- Maintains order and may act to enforce site regulations and guidelines regarding staff, visitors and premises.
- Controls access to the customer's site or facility through the admission process.
- Patrols an assigned site on foot or by vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and checks for unauthorized persons.
- Protects evidence or incident scene in the event of an accident, emergency or security investigation.
- Responds to fire, medical emergencies, bomb threats, flooding, leaking water, elevator emergencies, hazardous materials, severe weather and other incidents.
- Prepares logbooks and reports as needed.
Note: Specific tasks may vary and be documented separately. The employee may not be required to perform all of the duties listed. Additional tasks may be assigned and functions modified according to business needs.
Job Requirements
- Valid security guard license (BSP).
- Valid first aid certificate (CPR).
- Bilingualism - French and English.
- Good computer skills.
- Valid driver's license and access to a vehicle.
- Good physical condition to carry out patrols.
#AF-Quebec
Security guard
Securitas Canada
Saint-Léonard - 92.71kmSecurity & Safety Full-time
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Counter Sales Associate Full-time Job
Sales & Retail TerrebonneJob Details
The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact for every customer that comes in. This is a great opportunity for someone looking to advance their career in sales.
What are the benefits for you?
- Normal opening hours Monday to Friday
- Full benefits with fully Company paid premiums for the basic kit from the first day of employment
- Professional development and training opportunities
- Life, Disability and Wellness Insurance Program
- Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
- Paid vacation and sick leave, and a day off on your birthday!
- Bonus programs that include annual performance bonuses and a profit sharing plan
- Employee discounts on top brands of plumbing and HVAC/R products
- Tuition reimbursement for employees
- Employee Referral Program
- Reimbursement of safety shoes
What you will do:
- As the first point of contact, you will be required to provide product information to customers quickly and professionally.
- Respond to customers in a timely manner in person, by phone or by email.
- Prepare quotes for small, urgent work orders.
- Conduct necessary product research in catalogs and online.
- Verify that all items are available to the customer as per order and schedule.
- Take responsibility for establishing good relationships with customers and associates.
- Take the initiative to replenish the area near the counter as needed.
- Offer assistance in the warehouse if needed.
What you will bring:
- Prior technical experience in sales or customer service in the wholesale or distribution industry required
- Knowledge of the local market in the plumbing and HVAC/R products sector, an asset
- General computer skills required, including Microsoft Office; experience with AS400 system an asset
- Must possess exceptional customer service and professional communication skills
Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity arises that matches your skills and abilities.
Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.
Counter Sales Associate
Wolseley Canada
Terrebonne - 92.89kmSales & Retail Full-time
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Counter clerk Full-time Job
Sales & Retail TerrebonneJob Details
The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact for every customer that comes in. This is a great opportunity for someone looking to advance their career in sales.
What are the benefits for you?
- Normal opening hours Monday to Friday
- Full benefits with fully Company paid premiums for the basic kit from the first day of employment
- Professional development and training opportunities
- Life, Disability and Wellness Insurance Program
- Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
- Paid vacation and sick leave, and a day off on your birthday!
- Bonus programs that include annual performance bonuses and a profit sharing plan
- Employee discounts on top brands of plumbing and HVAC/R products
- Tuition reimbursement for employees
- Employee Referral Program
- Reimbursement of safety shoes
What you will do:
- As the first point of contact, you will be required to provide product information to customers quickly and professionally.
- Respond to customers in a timely manner in person, by phone or email.
- Prepare quotes for small, urgent work orders.
- Conduct necessary product research in catalogs and online.
- Verify that all items are available to the customer as per order and schedule.
- Take responsibility for establishing good relationships with customers and associates.
- Take the initiative to replenish the area near the counter as needed.
- Offer assistance in the warehouse if needed.
What you will bring:
- Prior technical experience in sales or customer service in the wholesale or distribution industry required
- Knowledge of the local market in the plumbing and HVAC/R products sector, an asset
- General computer skills required, including Microsoft Office; experience with AS400 system an asset
- Must possess exceptional customer service and professional communication skills
Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.
Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.
Counter clerk
Wolseley Canada
Terrebonne - 92.89kmSales & Retail Full-time
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Farm labourer Full-time Job
General Category Thetford-MinesJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate, or a diploma
Experience: Candidates don’t need experience although having experience is an asset.
Type of Crops: Bell peppers
Physical Requirements:
- The candidate should be able to work in fast-paced environment
- The candidate should be able to perform repetitive tasks, handle heavy loads, pay attention to detail, able to distinguish between colours, stand for extended periods, able for bending, crouching, kneeling and also walk
- The candidate should be physical strong
Other Requirements:
- The candidate should be able to work in a flexible environment
- The candidate should be a team player and also someone who can judge the situation
- The candidate should have experience of equipment and machinery like Vegetable harvester
Responsibilities:
- The candidate should be able to clean crop and also harvest crops
- The candidate should be able for clipping, deleafing, grading, suckering and tying
- The candidate should be able to greenhouse cleaning
- The candidate should be able to vertical farming system and also examine produce for quality and prepare for market
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with resume) through below mentioned details.
By Email:
freshventurefarms@gmail.com
Farm labourer
Fresh Venture Farms Inc.
Thetford-Mines - 93.36kmGeneral Category Full-time
15.50
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Reception clerk Full-time Job
Hôpital Vétérinaire De La Prairie Inc
Hospitality La PrairieJob Details
Requirements:
Languages: Candidates must have knowledge of the Bilingual Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience although having experience is an asset
Computer and technology knowledge: Word processing software and electronic mail
Physical Requirements:
- The candidates should be able to work effectively under pressure and have a strong attention to detail
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Benefits:
- The candidates will get dental plan, disability benefits, health care plan, paramedical services coverage, group insurance benefits, life insurance, free parking available, and learning/training paid by employer
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter) through the below-mentioned details
By email
mp.legare@hvdelaprairie.com
Reception clerk
Hôpital Vétérinaire De La Prairie Inc
La Prairie - 94.35kmHospitality Full-time
19 - 21
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Client Service Representative - Montreal Full-time Job
Customer Service MontréalJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
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Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
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Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
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Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
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You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
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You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
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You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Mont-1155 Rene Levesque O
Employment Type
Regular
Weekly Hours
37.5
Skills
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative - Montreal
CIBC
Montréal - 95.52kmCustomer Service Full-time
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Bilingual Contact Centre Representative - Fraud Loss Prevention Full-time Job
Customer Service MontréalJob Details
Work Location:
Montréal, Quebec, Canada
Hours:
37.5
Line of Business:
Personal & Commercial Banking
Pay Details:
47,200 $ /$47,200 - 66,600 $/$66,600 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Job Details
What You’ll Do
As the voice of TD, you’ll be passionate about understanding our customers. Whether you’reassisting in-bound callers with account inquiries, or resolving an issue by providing advice and recommending a TD product or service, you’ll help us offer trusted support to our clients whenever they need it. You’ll consistently deliver legendary customer service by providing each caller with the right solutions to meet their unique banking needs.
As a valued member of our Contact Centre Team, you will:
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Make people’s day: consistently deliver an outstanding customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
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Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
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Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
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Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.
Where You’ll Work
After completing in-person training and onboarding sessions, you’ll work primarily offsite. Since most of your work activities can be performed independently, you’ll spend about 95% of your time at your secure, private workspace with a stable internet connection. Your remaining time will be spent at a TD location for in-person team events and experiences. The hiring manager will provide more information about how this works for their team.
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent
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Bilingual (French & English)
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Exceptional communication and listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
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Ability to de-escalate in stressful environments/situations with empathy, care and urgency
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Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations.
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Ability to work both independently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We’re hosting in-person training and onboarding sessions at 7250 Mile-End, Montreal for 90 days to ensure you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicantsby email or phone call.
National Occupation Classification (NOC) Code
14201 – Banking, insurance and other financial clerks (NOC)
Bilingual Contact Centre Representative - Fraud Loss Prevention
TD
Montréal - 95.52kmCustomer Service Full-time
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