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This position collaborates with a variety of management levels on projects that contribute to the success of the team. This position uses discipline specific knowledge, skills, and abilities to assist with various projects, presentations, and business improvement opportunities. This position performs other career related responsibilities as assigned. This is a 7- month contract position until May 2025.

RESPONSIBILITIES

• Enters data into Human Resources database
• Composes competent memos to employees to effectively communicate policy and procedural changes
• Assists in the construction and improvement of company policies and procedures
• Reviews resumes in online database to recruit qualified individuals for specific open positions
• Maintains applications, and applicant flow logs in accordance with standard company procedures
• Assists in recruitment activities and special projects as needed
• Files documents and answers phone calls
• Provides assistance with employee relation investigations

QUALIFICATIONS

Required:

• Recent graduate from Human Resources Management program or equivalent
• Knowledge of Microsoft Word, Excel, PowerPoint, and Access
• Exceptional oral, written and interactive communication skills
• Skilled in effective research tactics with strong organization skills
• Ability to maintain high standards of confidentiality
• Ability to convey a positive and professional image to internal and external customers

Preferred:

• Knowledge of local employment and regulatory laws

ADDITIONAL DETAILS

Shift: 10:00 AM Mon-Fri with occasional weekends

Pay Rate: $22.46 per hour

The Technician III - Stationary is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III, Stationary is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

This is an on-site full time position located in Oakville.

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

• On Account & expanded Operational roles
• Facility Management Office roles to support accounts
• Project Management roles support projects

KEY DUTIES & RESPONSIBILITIES 

Safety Ownership and Regulatory Compliance 

• Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law. 
• Take ownership of safety measures relates to building equipment, ensuring the secure operation of critical systems.

 Technical Leader and Oversight: 

• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained. 
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems. 
• Participates in and assists with facility-related projects. 
• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair. 
• Maintains all assigned tools and arranges for repair and replacement where required. 
• Assume technical leadership in maintaining and optimizing building equipment to prevent disruptions to tenant operations. 
• Ensure peak performance of critical building equipment, including HVAC, electrical, and plumbing systems, through continuous technical monitoring and maintenance supporting 24/7 operations.  

 Visibility in Sites: 

• Establish a strong technical presence at facility sites, particularly focusing on critical building equipment areas. 
• Cultivate technical relationships with on-site personnel, emphasizing the importance of equipment reliability and technical response to equipment issues. 

Inspection Management: 

• Performs work in accordance to established processes and practices. 
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical and other equipment system monitoring and inspection. 
• Execute comprehensive technical inspections of building equipment, focusing on critical systems that directly impact tenant operations. 
• Document and analyze technical findings, prioritizing equipment-related repairs and upgrades. 
• Execute and maintain a meticulous technical inspection checklist and database specific to building equipment. 

 Occupant Experience: 

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered. 
• Enhance the tenant experience by prioritizing the reliability and technical functionality of building equipment. 
• Collaborate with facility management to ensure seamless equipment operation and minimal tenant disruptions. 

 Proactive Communication and Escalation: 

• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise 
• Communicate technical information effectively, with a focus on building equipment, to internal teams and external vendors. 
• Escalate critical equipment-related issues to minimize downtime and tenant disruptions. 
• Maintain open and technical communication channels with stakeholders, emphasizing equipment status and maintenance updates. 

Work Order Management: 

• Manages work order life cycle in partnership with the Central Work Order Management Team progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements. 
• In partnership with the BGIS CMMS Team, Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained. 
• Ensures the way work is performed is following corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements. 
• Prioritize technical work orders related to building equipment to minimize business disruptions for tenants. 
• Efficiently coordinate technical assignments and oversee the timely completion of equipment-related tasks. 
• Maintain thorough records of technical work order history, including equipment-specific details and expenses. 

Financial Ownership (Including Quotes Management): 

• Submits all expenditures on a timely basis. 
• In partnership with the Maintenance Lead, FM, and Regional Director, manage the budget for building equipment maintenance, seeking cost-effective solutions to ensure tenant operations are unaffected. 
• Solicit and evaluate technical quotes for equipment repairs, maintenance, and upgrades, with a strong focus on minimizing tenant disruptions. 

Vendor Management: 

• Oversee technical vendors and contractors with specialized expertise in building equipment maintenance. 
• Hold vendors to high technical standards, emphasizing the importance of maintaining equipment integrity to prevent tenant disruptions. 

KNOWLEDGE & SKILLS

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years’ experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment 
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency 
• Knowledge and understanding of Building Automation Systems (BAS)
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Mentoring skills required to support lower level technician’s development
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
• Must be capable of obtaining appropriate security clearance
• Knowledge and understanding of HVAC Systems

Licenses and/or Professional Accreditation (one of the following bullet points)

• Building Operator Certification or equivalent through an accredited institution required

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

Overview

Serving on the front-lines, our Customer Success team assists PayMyTuition customers with our solutions and payment processes. These representatives are experienced communicators who enjoy solving problems and engaging with users.

Imagine a working environment where success is constantly in sight, where the desire to overperform and exceed expectations comes naturally; we at PayMyTuition promote this dedicated culture through developing solutions that are truly changing the game and building teams that are constantly building our client base.

PayMyTuition customers and users receive dedicated and individualized support through our diverse Customer Success team. Customer Success at PayMyTuition comes with strong product knowledge of the various solutions and technology offered, positive attitude through the thick and thin as well as strong communications across a number of mediums. Initially, members of the Customer Success team will receive a broad perspective of knowledge across the core products, which along with boosted communications skills, will result in assisting and aiding clients through many different issues and problems with ease.

Key Responsibilities and Duties:

Skills and Qualifications:

Employment status: Temporary full-time
Position's anticipated start date: 2024-11-04 
Position's anticipated end date: 2025-03-30 

Classification: BT OPSEU 200
Salary/Rate of pay: 23.01

Application deadline: 2024-10-24 

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

12/30/2024

Address:

4100 Gordon Baker Road

EDB Platform is searching for the right resource to join our Online Banking Technical Support (OBTS) Team!  You have mainframe experience, are detail oriented and willing to learn about the online world of core banking systems.

The Technical Operations Specialist is accountable for the analysis, application support and monitoring of the system health of Mech, CADS and other core banking systems used for Canadian Deposit processing.

Some Specific Functions of This Role:

• Ensures the quality of the products that technology delivers, working closely with all applications, common services/middleware, and infrastructure teams throughout the development/engineering lifecycle.

• Detects system failures or issues so that defects may be discovered and corrected.

• Generates historical analysis of system health issues and maintains documentation of defects and resolutions.

• Reviews and interprets all documentation related to projects to provide input to the project team on the planning of project related activities.

• Participate in discussions with development team regarding proposed solutions.

• Support project deliverables, working closely with operations and project teams to ensure system changes are successfully implemented.

• Provides on-call support an immediate response to production issues.

Qualifications:

• Experience in z/OS, MVS, TSO, ISPF and JCL is required

• Exposure to CICS, DB2, ESP and NETVIEW is preferrable

• Understanding of SDLC

• Strong analytical skills for complex problem solving

• Detail oriented with strong organizational skills

• Knowledge of the banking/financial industry is an asset

• University degree or college diploma in Computer Science or equivalent

Skills:

• Good collaboration and multi-tasking capabilities

• Strong team collaboration and communication skills

• Demonstrated success in working productively with operations teams, developer peers, and technical specialists such as architects and DBAs

• Excellent oral and written communication skills

• Ability to learn new skills in dynamic, high-pressure environment

• Willingness to be on-call and provide 24/7 support

$60,000.00 - $111,700.00

Overview

Overview

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions

• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits

• Employee discounts that can offer up to 50% off our Rogers & Fido products and services

• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends

• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 764 Yonge St. (5375), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 313604