As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

As the largest high-tech team in Canada, Network and Technology Services builds cutting edge fibre and 5G networks that drive how Canadians connect with each other and the world! Our team is at the forefront of developing Bell’s leading products and services: Fibe TV and Internet, Wireless, Smart Home, cloud, security and IoT. We enable the delivery of the best content from Crave, TSN/RDS, iHeart Radio and dozens of other leading media properties to our customers any time, on any device. 

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of 4 years of University training (Grade XII plus 5 years)
Experience: Candidates should have over 2 years and up to and including 4 years experience in relevant field

Other Requirements:

• The candidates should possess a knowledge of business administration and economics. This is crucial for facilitating various studies and analyses of electrical energy transmission, evaluating the effect of policy on customer relations, and assessing economic and statutory conditions on corporate policy
• The candidates should also have a good understanding of rate structures and rate setting, including its impact on the economic evaluation of new transmission connections
• The candidates should demonstrate proficiency in English, with strong written and oral presentation skills to communicate effectively. This is essential for understanding and interpreting regulatory and market rule requirements, writing reports, policies, and procedures, as well as producing, reviewing, and modifying contracts
• The candidates should have experience in project coordination, contract administration, and database administration (NAMCIS, Infobase, and CRM) and possess expertise in contract management, including construction, development, negotiating, monitoring, and dispute resolution
• The candidates should have hands-on experience in customer service implementation to contribute effectively to the division’s objectives and have gained experience within the Company to be familiar with the organizational structure, contacts, applicable policies, procedures, and practices
• The candidates should have experience in managing complex projects, including the use of project management software and quantitative analysis and possess experience to understand the inter-related activities of other Network asset management departments and divisions
• The candidates should have experience to comprehend significant business issues, the methods of effecting changes in service procedures and practices, and in delivering related written/oral presentations
• The candidates should have a comprehensive understanding of the Transmission System Code, Distribution System Code, and Retail Settlements Code as they relate to customer connection processes and programs
• The candidates should have experience and familiarity with other electrical utility practices related to managing customer service issues and resource management

Responsibilities:

• The candidates should be able to support the design, development, and process administration for effective management of customer agreements and the associated efficient policies and procedures impacting the delivery of services to Key Accounts
• The candidates should be able to handle contractual documents, including connection agreements, facilities agreements, letters of intent, and service agreements, manage project tracking for Key Accounts efficiently and provide system data, such as power quality information and SCADA data
• The candidates should be able to provide intellectual property, including system maps, single line diagrams, and line and station facility layout and manage wholesale/retail customer inquiries and disputes effectively
• The candidates should be able to provide support to field staff and management on all aspects of customer service affecting Key Accounts policies, service initiatives, tariffs, training, and technical issues related to customer service
• The candidates should be able to maintain a customer response log, ensuring compliance with the license requirement for a 30-day customer response and handle customer communication letters, training, and seminars efficiently
• The candidates should be able to administer commercial wholesale/retail customer databases, ensuring the correct application of Ontario Energy Board (OEB) approved Transmission tariffs for wholesale/retail customers
• The candidates should be able to track connection response obligations according to the license timetable prescribed by the OEB, coordinate departmental performance reporting and participate in various projects on behalf of the division, including developing work plans and project schedules
• The candidates should be able to The candidates should be able to participate as a member on cross-functional teams involved in the Company’s Networks function, such as connection processes and service or quality improvements for wholesale/retail customers
• The candidates should be able to identify issues, conduct analysis, consult with stakeholders, and evaluate alternatives to formulate recommendations that ensure the Company’s Networks business meets or exceeds industry standards
• The candidates should be able to participate in industry trade organizations and conferences to ensure the Company stays abreast of changes that could impact wholesale/retail customer connections and to ensure its business operations meet industry best practices
• The candidates should be able to perform other duties as required

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 7 months to less than 1 year
Computer and technology knowledge: Candidates must have knowledge of MS Excel, MS Outlook, MS Word, Electronic scheduler and Dispatch management service software

Physical Requirements:

• The candidate should be able to work under pressure, in fast-paced environment and also pay attention to detail

Other Requirements:

• The candidate should be able to work in a flexible environment and also in an organized way
• The candidate should be a team player
• The candidate should have an excellent oral and written communication

Responsibilities:

• The candidate should be able to co-ordinate activities with other work units or departments, train workers in duties and policies and also co-ordinate, assign and review work
• The candidate should be able to establish work schedules and procedures, arrange for maintenance and repair work and also resolve work related problems
• The candidate should be able to prepare and submit reports, ensure smooth operation of computer equipment and machinery, requisition or order materials, equipment and supplies and also plan, organize and oversee operational logistics of the organization

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
2643993ontarioinc.hiring@gmail.com

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates need experience of 1 year to less than 2 years

Work setting: Employer’s home and optional accommodation available at no charge on a live-in basis. Note: This is NOT a condition of employment
Work site environment: Candidates should work in non-smoking and scent free area
Security and safety: Criminal record should checked
Transportation/travel information: Public transportation is available
Weight handling: Up to 9 kg (20 lbs)

Other Requirements:

• The candidate should be able to work with being focused on the client, in a flexible environment, in an organised way and also take initiative
• The candidate should be someone who can judge and also reliable
• The candidate should have efficient interpersonal skills and also an excellent oral communication
• The candidate should be able to supervise and care for multi-aged group of children

Responsibilities:

• The candidate should be able to assume full responsibility for household in absence of parents, maintain a safe and healthy environment in the home and also organize, activities such as games and outings for children
• The candidate should be able to perform light housekeeping and cleaning duties, prepare and serve nutritious meals, prepare infants and children for rest periods, sterilize bottles, prepare formulas and change diapers for infants and also supervise and care for children

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
posenfamily2022@gmail.com

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have Bachelor’s degree
Experience: Candidates should have experience of 5 years or more

Physical Requirements:

• The candidates should be capable of thriving in a fast-paced work environment and work efficiently under pressure
• The candidates should excel at working within tight deadlines and demonstrate meticulous attention to detail
• The candidates should be able to manage a large workload effectively

Other Requirements:

• The candidates should demonstrate excellent oral communication skills and exhibit excellent written communication skills
• The candidates should showcase flexibility in adapting to changing circumstances and be organized in managing tasks and responsibilities
• The candidates should be effective team players

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to allocate material, human, and financial resources to implement organizational policies and programs and authorize and organize the establishment of major departments and associated senior staff positions
• The candidates should be able to co-ordinate the work of regions, divisions, or departments and establish financial and administrative controls, formulate and approve promotional campaigns, and approve overall human resources planning
• The candidates should be able to establish objectives for the organization and formulate or approve policies and programs and represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions
• The candidates should be able to select middle managers, directors, or other executive staff, delegate the necessary authority to them, and create optimum working conditions

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
info@roycelight.com

Job Summary:

Reporting to the Program Director of the Transit Expansion Division, the Project Manager will manage and coordinate City activities related to transit expansion. In this role, staff will liaise and facilitate effective communication and coordination between City of Toronto divisions, Metrolinx and other stakeholders for the implementation of the GO Expansion, SmartTrack, Rapid Transit and Subway Programs. This includes working with multi-disciplinary team of internal and external stakeholders to guide planning, design and construction.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Develops, recommends, administers, monitors and reconciles project budgets, and ensures that the project expenditures are controlled and maintained within approved budget limitations.
• Develops and implements project control systems, cost evaluation methodologies, performance evaluation criteria, in accordance with approved corporate policies and guidelines.
• Develops Terms of Reference, scope of work, specifications and materials for projects and consultant requirements for all purchasing call documents including RFQ, RFP, REOI, and RFI. Acts as liaison between Corporate Purchasing and program staff, undertaking briefings and site inspections during the proposal stage, evaluation of proposals, and recommendation of the selection of consultants for assigned projects, execution of legal agreements and contracts and ongoing contract management with selected vendors.
• Prepares projects reports for Senior Management.
• Leads teams of City staff and stakeholders to implement strategic projects and ensures efficient project delivery, i.e., accommodation plan, projects redevelopment.
• Manages stakeholder engagement with staff of other City divisions, agencies, boards, commissions, community groups, and other levels of governments on projects and policies.
• Provides project management in delivering specialized projects and creates new and innovative approaches for developing and implementing Council directed projects for the Division.
• Provides ongoing jurisdictional research and continuously builds international connections to establish best practices and develop new policies, engagement goals, and systems of accountability and engagement.
• Prepares staff resource requirements, financial resources and operational/logistical scope for projects.
• Ensures projects are managed within assigned timelines undertaking all necessary scheduling control during all phases of the project. Develops updates and maintains detailed schedules using current industry standard software effectively to complete assigned tasks and disseminate findings efficiently.
• Participates as a member of the management team in the development and implementation of policies and procedures as appropriate to the strategic projects delivered by the Division for Senior Management approval.
• Initiates and develops key partnerships, policies and strategic alliances with public and private partners on various initiatives, including mechanisms and systems to coordinate alliances.
• Represents the Division at Community Councils, Standing Committees and meetings with community groups, the public, elected officials and senior staff.
• Prepares reports and makes recommendations to Special Committees, Standing Committees and City Council on matters related to areas of responsibility.
• Negotiates innovative, integrated, and pragmatic solutions to complex project challenges involving multiple stakeholders to achieve the City's objectives.
• Undertakes contractor site briefings and inspections during the tendering phase. Evaluates tender submissions and makes recommendations for award.
• Builds targeted project communication plans and creates outputs to help promote various initiatives.
• Performs record keeping tasks by ensuring the timely and efficient preparation, processing and maintenance of all reports, drawings, tender documentation, designs and records associated with assigned projects.
• Fosters internal teamwork and promotes inter-divisional coordination of efforts and efficiencies.

Key Qualifications:

1. Post-secondary education in Urban Planning, Civil Engineering, Project Management and Business Administration or a closely related field, or an equivalent combination of education and experience.
2. Extensive experience in project management including consultant assignments and construction contracts related to infrastructure projects.
3. Extensive experience in construction management related to infrastructure projects including scope management change, risk mitigation and contract administration.
4. Extensive experience in stakeholder management with a high level of ability to influence and negotiate outcomes effectively with a broad spectrum of diverse stakeholders, while balancing political, community and public interests.
5. Experience working in a provincial on municipal environment, or intergovernmental agency would be considered an asset.
6. Proficiency in conflict resolution in complex, multi-stakeholder situations and a high degree of conceptual ability and capacity to develop creative solutions to complex operation and evaluation problems
7. A high degree of conceptual ability and capacity to develop creative solutions to complex operating and evaluation problems.
8. Political acumen, critical judgement and insight, as well as advanced skills and judgement in public relations, including the ability to negotiate and achieve consensus among parties having different objectives in a complex and sensitive political environment.
9. Ability to lead change, to be flexible, responsive, critical and able to demonstrate new ways to think, act and plan
10. Ability to develop and administrator budgets to ensure unit fiscal accountability and effective use of resources
11. Ability to foster an organizational culture that emphasizes innovation, continuous learning, collaboration, transparency, accountability and trust while promoting a strong code of ethics and integrity to support public service excellence.
12. Ability to work effectively as a member of a team, collaboratively with others in a multidisciplinary environment and to work independently as required.
13. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity, and respectful workplaces. Knowledge and understanding of relevant policies and government legislation including Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), Occupational Health and Safety Act, Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.
14. Excellent written and verbal communication skills with demonstrated ability to write and present complex information to a variety of audiences including writing reports, briefing notes, fact sheets, Q&A's facilitating working sessions and delivering presentations.
15. Excellent customer service focus, negotiation and interpersonal skills, and the ability to maintain effective stakeholder relationships.
16. Project Management Professional (PMP) certification considered an asset.
17. Lived experience as a member of an Indigenous, Black and/or equity-deserving group is an asset; with a strong understanding of equity, diversity and inclusion obtained through lived experience and demonstrated through daily interactions.

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as Solid Waste Collection Operator within our Solid Waste Management Services Division.

Major Responsibilities: 

• Operates a wide variety of collection vehicles and equipment independently or with a crew member.
• Moves carts/bags to the truck and uses appropriate mechanisms to dump or manually lift onto the truck.
• Operates mechanical equipment attached to vehicles/equipment in a safe and efficient manner.
• Lifts and loads garbage, recyclable materials, organics, organic yard waste and special pick up items such as household appliances, discarded furniture, wood, carpet and electronics.
• Places empty carts and containers back to the set out location in a tidy manner.
• Assists operator by signaling vehicle which is being maneuvered or backed up when on a two person crew.
• Drives vehicle to designated disposal facilities and unloads all materials in accordance with requirements of facility operator.
• Performs Daily Pre-Trip Inspection Report (Circle Check); identifies and reports vehicle and equipment malfunctions; maintains vehicle and equipment in a clean and tidy condition.
• Completes reports (e.g., Driver’s Collision/Incident Report) related to assigned duties and responsibilities.
• Operates 2-way radio or mobile phone.
• Performs other duties at this wage grade level or lower such as labouring type duties, maintenance and cleaning activities when not operating assigned vehicle or equipment.
• Performs work in a safe, efficient and courteous manner.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Must possess and maintain a valid Province of Ontario, Class “D” Driver’s License with “Z” endorsement and must qualify for the City’s equipment operating permits and requirements.
2. Must be familiar with requirements of the Occupational Health and Safety Act and its regulations for the safe performance of his/her duties and responsibilities or capable of obtaining familiarity of same.
3. Must possess and be able to maintain as appropriate, any valid Province of Ontario requirements to operate mechanized equipment.

You must also have:

• Good driving record and familiarity with location of major city streets.
• May be required to do shift work in conformance with the Collective Agreement.
• Ability to use or learn to use various technical devices related to the position.
• Ability to deal courteously with the public.
• Ability to communicate in relation to their job duties.
• Must be physically capable of performing required duties (accommodation will be provided in all parts of the hiring process as required under the City’s Employment Accommodation Policy and the Joint Modified Work Program in the Collective Agreement) and able to work in all weather conditions.

We thank all applicants and advise that only those selected for further consideration will be contacted.

Reporting to the Lead ERP Application Specialist (Development and Integration), the ERP Application Specialist (SAP Integration and Development) will provide expertise in the analysis, design, development, implementation, and sustainment of SAP solutions. This is also an exciting opportunity for you to contribute to the development of integrated SAP solutions using SAP best practices.  This SAP position is required to provide next-generation SAP technologies necessary for delivering the FSTP project, working closely with business clients and stakeholders

Major Responsibilities:

The primary responsibilities of this position include, but are not limited to

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Contributes to the planning and implementing of upgrades, new releases, new functionality and deployment of Enterprise Applications Systems to new business units.
• Prepares documentation detailing the processes followed in the Enterprise Applications Systems and assists in the establishment of policies and procedures for these processes.
• Monitors and administers Business Cases, Requests for Proposal (RFP), Requests for Quotation (RFQ), and Requests for Information (RFI).
• Provides suggestions and advice to management on emerging technology trends and guidance on various Enterprise Applications Systems technology roadmaps.
• Assists other areas of the City including Agencies, Boards and Commissions in their implementation of Enterprise Applications Systems Solutions.
• Participates in the planning and developing of short and long term work packages.
• Participates in annual internal and external audit.
• Analyzes the performance indicators and standards for the section to measure operational effectiveness, customer satisfaction and to establish employee objectives. Monitors customer service feedback as appropriate.
• Provides analysis and input into the work estimates, status reports as required for sponsors, managers and/or senior management team.
• Provides support to implement Enterprise Applications in City's divisions and include projects that affect the entire City operation as well as specific Agencies, Boards and Commissions as required through new implementations or upgrades.
• Ensures corporate standards are maintained in the Enterprise Applications Systems.
• Develops and maintains professional relationships with division personnel by providing advice and guidance on the use of the Enterprise Applications Systems.
• Provides support in finding solutions to issues/barriers identified in the operations of the Enterprise Applications Systems.
• Participates on project teams that require technical expertise and leadership in areas involving Enterprise Applications Systems.
• Provides support in the unit's operations related to Enterprise Applications Systems maintenance.
• Provides support and advises to Divisions, City Agencies, Boards and Commissions on various issues related to Enterprise Applications Systems.
• Ensures integrity and security of City's confidential data, records, reports and sensitive information in accordance with corporate policy and SAP standards.
• Analyzes the business needs and identifies best practices by analysis, validation and documentation of the business and system requirements.
• Organizes and assists in workshop creation to formalize designs, modifies and creates business processes that will be used to implement the business transformation solutions.
• Participates in IT initiatives by following the systems development life cycle (SDLC) approach and successfully manages all the phases of initiation, planning, requirements gathering, design, development, testing, implementation and maintenance of the Enterprise applications.

Key Qualifications:

Your application for the role of ERP Application Specialist (SAP Integration and Development) should describe your qualifications as they relate to:

1. Post-secondary education in computer science, or the approved equivalent combination of education and/or experience
2. Extensive experience in ABAP Development (including ABAP Objects). ABAP certification preferred
3. Extensive experience with SAP ECC and or S/4 HANA integration and development
4. Experience with SAP integration methods such as IDOCs, iFlows, and APIs (OData and Webservices)
5. Experience developing business applications using SAP tools such as Fiori, APIs (OData and Webservices) and Workflows
6. Experience designing, documenting, developing, unit testing and performing quality assurance (QA) reviews for repository objects (including enhancements and SAP Interactive Forms by Adobe) using current best practices in ECC, S/4HANA and BTP (Business Application Studio (BAS) and Cloud Integration (CI))
7. Experience using SAP tools such as: SAP Solution Manager (Project Management, Change Management, Service Request, and Incident Management), Jira, Octane, and SAP Quality Center by HP(HPQC)
8. Experience in project methodologies such as: Agile, Waterfall, etc.

You must also have:

• Ability to communicate effectively
• Strong understanding of SAP landscapes as it relates to Change Management using Solution Manager.
• Strong interpersonal skills with demonstrated track record of working effectively with diverse teams.
• Ability to be self-motivated and work with minimal supervision.
• Proven skills to negotiate effective resolution of conflicting business priorities with corporate business clients.
• Strong analytical, problem-solving, listening and interacting skills.
• Demonstrated business acumen to establish and maintain an effective consulting relationship with corporate clients and vendors, with a strong customer service orientation.
• Ability to apply superior time management skills prioritizing concurrent deliverables to meet client demands

Major Responsibilities:

Your primary responsibilities as a Corporate Application Technical Leader (Front-End Developer) will be varied. Specifically, you will:
 

• Directs business and technical inter-divisional staff and professional services to deliver and sustain complex, critical enterprise business applications and information through the application life-cycle and reports progress to manager, stakeholders and team members and ensures successful delivery of solutions adhering to project management methodology
• Directs the day to day work output of staff and resources including the scheduling, assigning and reviewing of work tasks to ensure a continuing and consistent service by sustaining complex, critical enterprise business applications and information.
• Negotiates amongst divisional business and technical stakeholders with multiple points of view to drive consensus for corporate-wide solution designs.
• Brings together multiple stakeholders from across all divisions and provides expert advice within the context of corporate architectures, standards, policies, procedures and emerging technologies.
• Determines project requirements, analyzes and recommends feasible options, designs, builds and/or codes, acquires, tests, and implements enterprise information structures and applications, and sustains information technology solutions to meet critical City-wide and divisional business objectives and to provide scalable enterprise solutions.
• Applies technical expertise to recommend, develop and maintain corporate policies, procedures and standards that are consistent with legislation to ensure enterprise information and applications integrity.
• Applies technical expertise to ensure security, privacy and quality assurance requirements are implemented in a manner that delivers business requirements and is consistent with MFIPPA and legislation, thereby ensuring the integrity of complex enterprise information and applications.
• Applies project management expertise to lead and/or input to project management and procurement processes including the evaluation and recommendation of complex technical solutions and professional services.
• On a project basis, provides direction and assigns work to non I&T positions e.g. divisional unit staff (management & bargaining-unit).
• Applies technical expertise to develop and/or input to procurement and project management documentation.  Examples include business cases, RFI/P/Qs, Sole Sources, statements of work, service level agreements, project charters, project plans, status reports, issue logs, change orders, resource plans, budgets, migration plans, contingency plans and risk assessments.
• Communicates effectively e.g. leading and facilitating meetings, preparing and delivering presentations and reports.  Audiences include business/project managers, project team members and other orders of government and external parties.
• Develops and/or applies complex business and application models, information structures, data models, data schemas, technical program code, network and security interfaces, data and application design as governed by architectural frameworks, technology standards, information policies and legislative requirements.
• Applies a strong understanding of information and technology industry and City priorities over both the short and longer term to advise, develop and maintain City infrastructures, methodologies, tools and techniques; ensures conformance and adherence in daily practice among business and technical teams.
• Actively participates in corporate and cross-divisional initiatives to design, construct and implement business and application infrastructure solutions, such as; data warehousing, document management and electronic service delivery.
• Analyzes and recommends changes to current business practices, business and information processes, data flows, performance measures, information delivery and knowledge utilization toward a more efficiently managed and coherently integrated information environment for all divisions in the City.
• Generates the plan and directs the project team in the execution of software upgrade activities.
• Applies technical expertise to perform analysis, development and testing for new or enhancements to existing complex, critical enterprise business applications and information.
• Applies technical expertise to support the development and testing environments of complex computing solutions.

Key Qualifications:

1. Extensive experience working independently with minimal supervision on application architecture and integration as well as managing architecture diagrams, technical documents, risk assessment, digital accessibility compliance, and QA/UAT feedback. 
2. Extensive experience in root cause analysis during unanticipated outages by providing troubleshooting and debugging recommendations and support. 
3. Extensive experience in developing Single Page Application development using HTML5, CSS3, JavaScript, JQuery, Bootstrap, and frameworks such as Backbone, React as well as API integration with REST (JSON, XML) APIs.
4. Experience developing and/or maintaining large scale information technology applications and working effectively with a group of multidisciplinary staff in a project team setting including the creation of related documentation as well as relevant training. 
5. Experience developing digital products that comply with accessibility standards and/or best practices (WCAG 2.x AA, AODA, WAI-ARIA) while optimizing accessibility features of the platform (Web, iOS, Android). 
6. Post-secondary education in computer science or a related discipline, or the approved equivalent combination of education and/or experience with the ability to provide technical leadership on large scale projects. 

You must also have:

• Strong interpersonal skills with ability to effectively communicate with team members and clients regarding technical and business requirements. 
• Knowledge of a variety of software packages, including MS Office (e.g., Word, Excel, PowerPoint), process design software (e.g., MS Visio), software requirements management and quality assurance tools (e.g., Blueprint, HP Quality Center), data modelling (e.g., Oracle SQL Developer), project management software (e.g., MS Project) and software version control (e.g., Bitbucket, GitHub), Java, iOS mobile app development, Android mobile app development, OData, WebMethods, web communication, Scrum rapid application development methodology is an asset.
• Knowledge of DevSecOps methodologies, including infrastructure scripting such as Ansible, AWS Cloud Formation with GitLab following test driven development methodologies, is an asset.
• Strong customer service orientation along with a demonstrated ability to establish and maintain effective stakeholder relationships.
• Ability to implement and support software products and/or reusable technical components that are integrated in business solutions, through modern integration technology using micro-service architecture using Message-queue technologies, including managing product/component release cycles.
• Ability to elicit, drive and/or develop application requirements to ensure that business needs and requirements have been adequately defined and documented, and/or the root cause of the problem accurately stated.
• Excellent problem-solving, leadership, facilitation and interpersonal skills.
• Ability to work effectively as a member of a team, collaboratively with others in a multidisciplinary team environment and independently, as required.
• Advanced time management and estimation capabilities and ability to perform several tasks and projects concurrently.
• Knowledge of current and emerging technologies, and skills to evaluate and recommend new technology for introduction into a complex technical environment.
• Ability to develop, maintain and execute both test plans and disaster recovery plans.
• Ability to work flexible hours including days, afternoons, nights and weekends, as required.
• Ability to be on call for support of production systems, as required.
• Ability to travel across various office locations within the City of Toronto, as required.

As a member of the team, you will be responsible for performing tasks, such as mailroom sorting and machine operation, high and low speed mail opening and scanning, exceptions processing and similar activities. 

Requirements: 

• Ability to work in fast paced environment
• Previous experience in mailroom operations
• Experience with multi-tasking
• Attention to detail and organization skills
• Performs clerical task functions as needed
• Able to lift upto 50lbs.
• Able to stand for extended periods of time
• Must be PC literate and be proficient with email, internet, MS Office, including Excel, Outlook & Word

Be part of the future