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The P&D Supervisor will be will be responsible for all scheduling of the day to day operations of the Pick & Delivery operation while maintaining a high level of service to our customers. 

How You’ll Help

• Ensure that all deliveries and pick ups are completed on time.  Also monitor and control equipment maintenance, ensuring vehicles are maintained and meet legal requirements to operate.
• Ensure that brokers/drivers keep the equipment in a neat and tidy manner, adhering to Company policy.
• Monitor brokers/drivers hours, ensuring they are within legal limits.
• Responsible for applying discipline where necessary, verbal and written.
• Plan routes for deliveries and pick ups, ensuring adequate equipment/staff are available.
• Lead/influence/persuade cross-functional teams to ensure excellence in the execution of the P&D Operation. 
• Utilizing LEAN tools demonstrate leadership through your active participation in developing strong relationships with team members.
• Communicate P&D information to key stakeholders within General Freight which is essential to achieving the targeted outcomes.
• Actively engage in process improvement to further develop our P&D system.
• Provide training to support individual roles, and to expand skills which move employee engagement in the growth of the business.
• Provide mentoring and guidance to subordinates and other employees. Establishes individual objectives, conducts performance appraisal reviews, recommends salary action, and implements succession planning. Oversees and manages professional development to support leadership development program.
• Utilize superior communications skills to motivate staff and develop effective peers, managers and clients.
• Open availability and flexibility to work evening, weekends, and holidays

Your Skills & Experience: 

• University degree in Business or an equivalent combination of work and educational experience. 
• 2 years leadership/supervisor experience
• Minimum of 5 years of experience working within the transportation industry, ideally within a P&D environment. 
• Strong interpersonal skills working with diverse set of stakeholders
• Strong problem solving skills are a must. Excellent written and oral communication and presentation skills are required. 
• Accustomed to an extremely fast-paced environment 
• Knowledge of Ontario region
• Experience in Truck mate

Responsible for preventative maintenance, pre-inspection maintenance, diagnostics and repairs on the company’s fleet of trucks in accordance with the applicable level of training and apprenticeship.

How You’ll Help

• Responsible for the maintenance and repair of trucks according to work orders and in keeping with level of training/apprenticeship (see below)
• Maintaining safe shop environment (may include snow removal from the roof, de-icing, washing vehicles, sweeping, etc. 
• Journeyperson Technicians independently repair and maintain trucks (see above) and provide general direction, guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians.     
• Maintenance and repair of truck bodies, including miscellaneous accessories such as hubcaps, decals, reflective tape, painting, etc. 
• Documentation of all findings and work done.
• Lead Journeyperson Technicians provide work direction for all team members and act as escalation point for complex maintenance and repairs.
• Provide guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians 
• Work independently to complete diagnostic, service, repair, and maintain trucks.
• Maintain and repair truck bodies, including miscellaneous accessories such as hubcaps, decals, reflective tape, painting, etc. 
• Document and update Service Supervisor/Service Manager on completion time changes, all findings, work done and potential future service requirements.
• Other duties as may be required.

Your Skills & Experience: 

• Post-secondary training in truck repair and/or completion of truck technician certificate course
• Preference given to applicants with Red Seal journeyperson certification
• Additional training in tire repairs and/or refrigeration will be considered an asset 
• CVIP, an asset
• Candidates enrolled in trailer repair apprenticeship may also be considered.
• Valid Class 1 license also considered an asset
• Previous work experience in an industrial environment, preferably in the transportation industry.
• Previous experience and qualification to perform Safety inspections is required in this position. 
• Physically fit and able to lift, move, reach, bend, walk, stand, grasp, balance, climb, kneel and crouch for extended period of time
• Ability to work in tight spaces
• Strong knowledge of transportation industry’s rules and regulations regarding transport trucks, trailers, and components
• Knowledge of and ability to use safe work practices, including safe lifting and bending, working in tight spaces, etc.     
• Troubleshooting and problem solving abilities
• Strong attention to detail
• Ability to work both independently and as a team member
• Good communication skills – verbal and written
• Intermediate computer skills required for fleet maintenance software.

As a Dock Supervisor you will be responsible for the supervision of overall dock operations, including day-to-day processes and procedures, to ensure safety and optimal dock performance. 

How You’ll Help: 

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal. 
• Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Operations Manager.  
• Communicates monthly performance stats to the team to help measure, develop and improve operational performance. 
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation. 
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented. 
• Hold effective, weekly toolbox meetings and ensure safety issues are addressed. 
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives. 
• Ensure the AM schedule for the terminal is followed.  
• Works with the Operations Manager to track monthly performance stats for the dock  
• Supervise a group of Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands. 
• Other duties related to dock operations as may be required. 

Your Skills and Experience: 

• Post-secondary education, preferably in operations, logistics, or business 
• An equivalent combination of education and experience may be considered 
• Minimum of five years' experience in the transportation industry or warehousing industry, preferably dock operations 
• Previous leadership experience and/or experience in the transportation industry are strong assets 
• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training 
• Advanced communication skills, particularly verbal 
• Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners.  Experience using AS400, a strong asset 
• Strong interpersonal skills including customer focus 
• Results driven 
• Appropriate sense of urgency 
• Strong sense of safety; training and experience in similar safety sense environments a strong asset 
• Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset 
• English, other languages an asset. 

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

What you’ll be doing…

Our Advisors are customer-centric and able to connect with people in a relatable way.  As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Manage an assigned portfolio of high value and/or complex small business owner relationships to achieve retention and other negotiated goals while meeting Scotiabank’s Service Standard
• Creating a strong presence within the local business community by developing relationships with various Centres of Influence
• Proactively engage with new and existing clients to build strong, ongoing relationships and provide comprehensive advice, enabling them to build successful businesses
• Partner with fellow advisors to create a customer centric environment

What you have…

• You possess a results oriented attitude and have sound knowledge of the small business market including the features and benefits of small business products and services, including; an understanding of financial statements,  applicable risk management policies and legal and security documentation for small business products
• You demonstrate excellent business development techniques and are conversant with small business legal structures and life cycles, competitor offerings and alternate sources of financing
• You have good organizational skills and are flexible to adapt to a constantly changing environment
• You are a strong relationship builder and communicator; and enjoy meeting people and are proficient at collaborating with others
• You have an education in a business related discipline or equivalent work experience as a small business owner
• Valid driver’s license and access to a reliable vehicle

What we’re offering…

• The opportunity to join a forward-thinking company with the ability to collaborate with other business lines within the bank
• A rewarding career path with diverse opportunities for professional development
• A competitive compensation and benefits package
• Internal training to support your growth and enhance your skills
• An organization committed to making a difference in our communities– for you and our customers

Posting End Date:

April 16, 2025

Employee Type:

Temporary (Fixed Term)-Part time

Union/Non:

This is a unionized position

Bargaining Unit/Local: Unifor Local 8833 Waterloo Office
Primary Location: Waterloo, ON
Rate classification / Pay Range: Grade 7, Step 1 - $39.49 per hour
Number of Available Positions: One (1) Temporary Part-Time Position

At Enbridge, our Customer Attachment Representatives ensure a positive customer experience.

From assisting customers with inquiries to entering data, they play a vital role in our operations.

We are seeking an organized professional who has a passion for customer service! Does this sound like you? Apply today to join our team!

Please note: Backfill for a Maternity Leave for a duration of up to 12 months.

What you will do (Responsibilities):

• Initiates and is a key administrative resource for commercial/industrial customer attachment process and acts as a point of contact for our customers.
• Responsible for data entry in Maximo and SAP CIS, new service applications and customer-initiated work, capital requisitions, excess footage, aid-to-construction contracts and general inspection status.
• Handle customer inquiries for information and promote the benefits of natural gas.
• Conduct outgoing calls to new customers to ensure customer satisfaction, provide resolution where possible or direct to the appropriate internal group.
• Complete tasks and assist other departments as assigned by the Manager.

Who you are (Qualifications):

• Minimum high school education required.
• Must have a demonstrated understanding of Microsoft Word and Excel.
• Must have demonstrated proficiency in problem solving, organizational skills, attention to detail, and the ability to think analytically.
• Must have a working knowledge of computer-based applications such as Maximo, SAP CIS, Economic Model, Map Viewer and Query Tool.
• Required to co-ordinate multiple projects to defined timelines with the ability to balance a number of tasks at one time.
• Strong interpersonal skills, good organizational skills, and attention to detail is required.
• Excellent verbal and written communication skills required due to high level of interaction with customers and co-ordination of process with all internal departments.
• Must be, or become, knowledgeable in Commercial/Industrial information requirements and possess a strong working knowledge of the advantages of natural gas, its products and the customer attachment process.

Overview

Job Summary: As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:

• Clean floors by sweeping, scrubbing, or vacuuming
• Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions) 
• Strip and finish hard surface floors manually or with power equipment when required 
• Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Transport garbage from drop points to garbage bins or compactor 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used
• Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach. 
• Cleans washroom floors including stripping and finishing 
• Cleans stairwells and elevator cabs where ladders are required 
• Loads and unloads supplies and replenishes cleaning solutions
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
• Other duties that management may assign 
• Strip, seal, finish, and polish floors
• Strip and finish hard surface floors manually or with power equipment when required 
• Steam clean or shampoo carpets 
• Notify managers concerning the need for major repairs or additions to building operating systems
• Mix water and detergents in containers to prepare cleaning solutions, according to specifications
• Strip, seal, finish, and polish floors
• Steam clean or shampoo carpets
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.

Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to lift, push and pull heavy items as well as climb ladders.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable
• Must have a valid Class G license (may be required)

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 25 pounds. 

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

Overview

Reporting to the Senior Manager of Advisory Business Services, the Branch Administrator is responsible for the day-to-day administrative and operational duties required to support Branch advisors in our Waterloo location.  The role is required to be an onsite presence.

***************This role is a full time in office role*********************

Key Accountabilities:  

This role provides reception and administrative support to the Branch Office at 1 Blue Springs Drive, Waterloo, Ontario.  This position requires excellent customer service skills, professionalism, and the ability to create strong working relationships with advisors.

Administrative Support for Branch Office (75%)

• Act as Receptionist/greets all visitors and callers.

• Answer, screen and forward any incoming phone calls while providing basic information when needed.

• Receive and sort daily mail/deliveries/couriers.

• Monitor and manage Building Engines website for tenant work orders.

• Assist with maintaining filing system

• Maintain site facilities, including ordering office and kitchen supplies and refreshments

• Co-ordinate on-site presentations with partners and other social events

• Maintain contact with Building property services

• Established office procedures and documented processes to promote efficiencies in the future

• Maintain the office A/P invoices ensuring prompt payments are made

• Office management (physical filing system, supplies, mail, office equipment, etc.)

• Maintain online emergency communications database.

• Onboarding new advisor (workstation, security, telephone, parking)

• Handle client cheque deposits for branch advisors (maintain log of deposits for compliance)

Administrative Support for Advisors (25%)

• Ad hoc support for basic administrative tasks for advisor teams.

• Keeping apprised of changes and communication within the company to provide an effective network of current information.

• Supporting advisor teams with any changes/updates to processes.

Requirements:  

• College education preferred.

• Excellent telephone manner and customer service skills.

• Minimum two years of administrative experience, preferably in a property management or real estate environment.
   

Key responsibilities:

• Highly organized and able to work in a busy office environment.

• Strong communication skills - verbal and written.

• Proficient in Microsoft Office

• Team player with a positive attitude.

• Handling and paying various expenses of branch and executing process to charge back advisors.

• Daily banking for advisors.

• Managing laptops and technology with third party vendor.

• Responsible for day-to-day cleanliness of the entire branch (ex: loading and emptying dishwasher, watering plants, etc.).

• Co-ordination of a weekly external visitor list and liaising with Security.

• Strong interpersonal and diplomacy skills with a high comfort level in dealing with advisors and clients

• Ability to exercise discretion in dealing with sensitive situations, using good judgment when responding to issues or requests.

• Strong ability to multitask as priorities may shift day to day.

• Attention to detail, takes initiative, strong organization skills.

• Strong written and verbal communication skills a must.

When you join our team:
 

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion aremore than just words.
• As part of our global team, we’ll support you in shaping the future you want to see