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The vision of the Integrated Infrastructure Services (IIS) department is to inspire trust among citizens and Council in their commitment and ability to deliver quality infrastructure. The Transportation Asset Management (TAM) unit within the Lifecycle Management Section of IIS helps ensure the future of Edmontonians by enabling and implementing asset management best practices to maximize the value obtained from goods movement and auxiliary structure assets. 

Reporting to the TAM Engineering Program Manager, the Asset Management Bridge Engineer will utilize their engineering, asset management and project management knowledge and skills to support the asset management of bridges, Light Rail Transit (LRT) tunnels, structural culverts and auxiliary structures (noise walls, retaining walls, overhead sign structures, stair cases, guard rails, etc.). 

With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will be:

• Complete asset management & rehabilitation strategies/plans to support the overall renewal program, including:
  • Develop asset management plans and supporting their implementation
  • Gather and analyze data (condition, cost, maintenance, project, etc.) to develop renewal plans
  • Participate in enhancements to the bridge management systems including business case development, specifications, user acceptance testing and quality assurance
  • Gather input (condition data, tentative renewal scope of the work, time, remaining service life, cost and schedule etc)  for internal stakeholders
  • Provide data for the periodic State and Condition of Infrastructure Report
  • Coordinate regional updates to the bridge strategy / mastersheet database to facilitate annual data entry for bridge replacement and rehabilitation work activities
  • Develop information required for the 4 year Capital Budget & associated Supplemental Capital Budget Adjustments and 10 year Capital Investment Outlook.  (e.g. developing and maintaining guidelines for bridge and tunnel data components of RIMS)
  • Assist Engineering Program Manager in leading strategy (renewal) and developing project scopes for the rehabilitation of bridges and auxiliary structures with respect to condition and life cycle costing as well reviewing assessment/inspections reports
  • Assist with the prioritization and reprioritization of projects and renewal project scopes based on changing conditions and emergent issues (e.g. emergency situations, budget constraints, etc.)
  • Authenticate professional work products such as, but not limited to, renewal technical memos, components of asset management plans, lifecycle estimates (e.g. remaining useful life of assets) and technical project scope statements
• Manage lower complexity Level 2 Assessments contracts and rehabilitation strategies for bridges, tunnels and auxiliary structures, including:
  • Develop scopes of work for review and approval
  • Coordinate and prepare required procurement documentation and processes to enable the engagement of consultants, including Standing Arrangements
  • Perform project management administrative functions, as required by PMRG, to facilitate the completion of the Level 2 Assessment projects and/or rehabilitation strategies. Including preparation of project management (scope, cost, schedule, risk, etc.), financial documents, contracts, etc. for review and approval
  • Monitor and report on Level 2 Assessment and rehabilitation strategy projects to enable the projects are completed on-budget, on-schedule, and within the defined scope and quality
• Prepare Project Scope Statements (PSS), support checkpoint 1 readiness activities, support project charter (PC) development and review of project change requests (PCRs) as needed
• Support project workshops and assessments
• Provide assistance on procurement (as needed) to other stakeholders (IPD, PARS, BGN and LRT)

Qualifications

• Bachelor’s Degree in Civil Engineering. A Master’s Degree in bridge engineering or infrastructure asset management would be an asset
• Must be a Professional Engineer (P.Eng) in good standing and registered with APEGA. Applicants in a different Canadian jurisdiction eligible for Inter-Provincial Mobility (IPMA) with APEGA may be considered. Registration with APEGA must be obtained prior to commencement of employment
• A minimum of four (4) years of experience in bridge planning or design and/or inspection and maintenance or combination of engineering and project management experienceIn-depth knowledge and application of Alberta Bridge Inspection and Maintenance practices would be an asset
• Familiarity with other engineering disciplines related to bridge engineering, such as structural design, materials and construction would be an asset.
• Coursework/training in project management; financial management; or other leadership training and  as a Level A BIM Inspector by Alberta Transportation is an asset
• Training/experience with SAP financial tracking software and eBMS software used by the City is an asset
• Strong technical skills in bridge asset management processes related to architectural, civil, structural, mechanical, electrical, and/or landscaping disciplines
• Strong project management skills including an understanding of project management methods and techniques (PMBOK best practices)
• Demonstrated experience leading multi-disciplinary teams in the delivery of projects
• Experience developing and implementing public engagement processes
• Strong conflict resolution and negotiation skills with experience in solving complex and sensitive issues
• Working knowledge of CHBDC codes and Alberta Transportation Bridge Manual and Specifications, legislation, regulations,policies and procedures (OH&S, Environmental, Builders Lien Act, etc.)
• Excellent communication, verbal, written, interpersonal, customer service, organized, time management, prioritization skills
• Demonstrate service excellence, embracing diversity and promoting inclusiveness
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviors and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

Management and Out-of-Scope positions at the City of Edmonton are being reviewed for possible inclusion in the Civic Service Union 52 bargaining unit. If this position is impacted by the review there may be changes to certain aspects of the position. Candidates will be notified accordingly of any changes.

Closing Date: Mar 22, 2024 11:59:00 PM (MST)

At the City of Edmonton - City Operations, we strive to help our people achieve their professional and personal goals through an inclusive environment that values everyone’s contributions, appreciates diversity of thought, fosters growth and provides continuous opportunities for development.

Keep our City buildings and offices sparkling! If you enjoy independent work where your results are noticed daily, and you are available to work varying shifts, 5 days per week, Sunday to Saturday, at various City facilities, then this is the position for you!

The successful applicants will be responsible for manual cleaning duties, including the use of light and heavy custodial equipment.

Specifically, you will:

• Dust and polish desks and furniture; empty and clean waste paper baskets in offices
• Clean and disinfect vertical and horizontal surfaces; perform light mopping and vacuuming
• Complete cleaning, disinfecting and servicing of washroom, kitchen areas and locker room facilities daily
• Use heavy cleaning equipment and supplies for washing, sweeping, stripping, waxing and polishing floors, and steam cleaning carpets
• Move audio-visual equipment, platforms, tables, chairs and office furniture for cleaning purposes or event setup and take-down
• Report when minor repairs are required
• Keep records of attendance, operations and repairs, including both written and data entry
• Secure and lock gates and doors of buildings and City property
• Follow established cleaning procedures and perform other related duties as required

Qualifications

• Completion of the 10th school grade
• Minimum 1 year experience in custodial work. An equivalent combination of training and experience may be considered
• Completion or enrollment in the Building Service Worker Program from a recognized post secondary institution would be considered an asset
• Able to understand, communicate, read and write English at a level needed to meet job-related task and safety requirements
• Ability to perform duties according to a work schedule and under minimum direction
• Physical strength and the ability to perform the light and heavy custodial duties
• Knowledge of and experience with approved cleaning techniques and procedures
• Skill in the use of cleaning machines and equipment
• Committed to safety using occupational health and safety and environmental standards and procedures
• Ability to work with people of all levels within the organization in a professional manner and demonstrate trust and responsibility in the performance of duties
• Successful candidates will be fit for a respirator, and compliance with the City of Edmonton's Code of Practice for Respiratory Protective Equipment, including medical monitoring, is a requirement of this position
• Valid Alberta Class 5 driver's licence (or provincial equivalent). Obtaining and maintaining a City Driver's permit may be required for this position
• Hire is dependent upon an Enhanced Police Information Check satisfactory to the City of Edmonton
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

Up to 11 permanent full-time positions 

Closing Date: Mar 21, 2024 11:59:00 PM (MDT)

The successful candidate will be responsible for diverse, complex technical work involving a variety of business processes within a municipal land use environment for the 2025 Edmonton Election.

This position specializes in technical geospatial work applying advanced knowledge of computer applications in spatial analyses, creation and distribution of cartographic GIS-based digital and hard copy images for the Edmonton Election, and maintenance of the spatial portion of the Geographic Information Systems Database. Tasks are undertaken with a high degree of independence and minimal supervision and to a high degree of accuracy while multitasking a variety of jobs, handling heavy workloads and meeting strict deadlines.

With a focus on the City of Edmonton’s Cultural Commitments to be Safe, Helpful, Accountable, Integrated and Excellent, you will:

• Compile geographic and demographic data from multiple sources for statistical planning and incorporation into documents and reports
• Conduct research to obtain existing datasets
• Maintain current databases and create new databases as required
• Create maps, graphics and other related materials for the Edmonton Election using GIS software (ArcGIS Pro), ETL software (FME) and Enterprise Database (AEGIS).  
• Plan and create detailed routes, location-based maps, and schedule for seniors’ accommodation, hospital, institution, and other voting opportunities as required
• Consult with internal and external stakeholders to access fieldwork, satellite and aerial imagery, data and maps
• Prepare detailed City, Ward, and voting subdivision area maps specific to needs of Candidates, Voters, Ward Coordinators, and election workers for candidate canvassing, election planning, and voting station use
• Validate identified residential addresses in preparation for production of address lists
• Coordinate with City of Edmonton GIS staff to maintain the GIS Database including routine data entry as required for maintenance of the GIS Database
• Support other departments with their projects as required
• Perform other related duties as required

Qualifications

• Completion of a two (2) year diploma in a technology program or equivalent from a recognized institution including coursework in geographic analysis and data management
• A GIS Degree from a recognized technology institution would be considered an asset
• Minimum of five (5) years of progressively responsible experience in work related to the work assignments
• 1+ year(s) of Elections experience would be considered an asset
• Knowledge of Geographic Information Systems including Cartographic principles.
• Knowledge of GIS and ETL software
• Demonstrated ability using Google Apps
• Effective verbal and written communication skills and ability to maintain strong working relationships
• High level of comfort using Esri: ArcGIS Pro (ModelBuilder, Branch Versioning, File Geodatabases), and FME: form
• Ability to work well under pressure with imminent deadlines; Good time and work management skills
• Technical knowledge of GIS , data entry, database maintenance, mathematics, and geometry combined with an understanding of computer plotting supply and operations
• Valid Alberta Class 5 driver’s license (or provincial equivalent) is required
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

Requirements:

Languages: Candidates must have knowledge of the English Language.

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 years to less than 2 years

Location: 16448 Ellerslie Rd SW Edmonton, ABT6W 4S8
Shifts: Day, Evening, Night, Weekend, Shift, Overtime, On Call, Flexible Hours, Morning
Work Setting: Restaurant
Weight Handling: Up to 9 kg (20 lbs)
Security and Safety: Criminal record should checked

Other Requirements:

• The candidate should be able to work with being focused on the client
• The candidate should be someone who can be relied on
• The candidate should be a team player

Physical Requirements:

• The candidate should be able to work in fast-paced environment
• The candidate should be able to perform repetitive tasks
• The candidate should be able to stand for extended periods
• The candidate should be able to work under pressure
• The candidate should be able to work with being focused on the client and also in a flexible environment
• The candidate should be a team player
• The candidate should have efficient interpersonal skills and also an excellent oral communication
• The candidate should be able to supervise 3-4 people and also staff in various areas of responsibility

Responsibilities:

• The candidate should be able to supervise and co-ordinate activities of staff who prepare and portion food and also train staff in job duties, sanitation and safety procedures
• The candidate should be able to ensure food service and quality control, supervise and check delivery of food trolleys and also supervise and check assembly of trays
• The candidate should be able to establish methods to meet work schedules, estimate and order ingredients and supplies, maintain records of stock, repairs, sales and wastage, establish work schedules and also prepare and submit reports
• The candidate should be able to address customers’ complaints or concerns

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By email
[email protected]

By mail
16448 Ellerslie Rd SW
Edmonton, AB
T6W 4S8

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 7 months to less than 1 year

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to assist clients/guests with special needs sensitively and effectively and produce reports accurately and in a timely manner
• The candidates should be able to check the age identification of patrons diligently and enforce regulations to maintain order, resolve conflicts, and monitor establishment activities efficiently
• The candidates should be able to investigate unlawful acts of employees or patrons of establishments and recommend security systems appropriately, patrol assigned areas regularly and attentively, and perform security checks of passengers and luggage thoroughly and with attention to detail

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

By mail
3815 – Gateway Blvd.
Edmonton, AB
T6J 4H2

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years
Credentials: Class 5/5F/G Licence (cars, small trucks and other 2-axle vehicles)

Transportation information: Travel expenses paid by employer, Valid driver’s licence, and Willing to travel for extended periods

Physical Requirements:

• The candidates should demonstrate attention to detail, ensuring accuracy and precision in their work
• The candidates should be able to handle heavy loads as part of their duties
• The candidates should be capable of managing a large workload, prioritizing tasks effectively to meet deadlines
• The candidates should be physically fit and able to meet the demands of a physically demanding job
• The candidates should be adept at handling repetitive tasks with consistency and accuracy
• The candidates should be comfortable with sitting as part of their job requirements

Other Requirements:

• The candidates should possess efficient interpersonal skills, fostering positive relationships and effective communication with colleagues and clients, and exhibit excellent oral communication skills, conveying information clearly and articulately
• The candidates should demonstrate excellent written communication skills, producing clear and concise written materials, and show flexibility in adapting to changing circumstances and requirements
• The candidates should exercise sound judgment in decision-making and problem-solving, be organized, managing tasks and priorities effectively, and be reliable, consistently meeting deadlines and fulfilling responsibilities
• The candidates should be team players, collaborating effectively with others to achieve common goals, and demonstrate dedication and commitment to their work, showcasing hardworking attitudes

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to address customers’ complaints or concerns promptly and effectively to ensure customer satisfaction, and demonstrate professionalism in customer service interactions, maintaining a courteous and respectful attitude at all times
• The candidates should be able to coach colleagues on new methods or work techniques to enhance productivity and efficiency within the team, and drive lighter, special purpose trucks safely and efficiently, adhering to traffic regulations and company policies
• The candidates should be able to load and unload goods with care, ensuring the proper handling of cargo to prevent damage, operate and drive straight or articulated trucks proficiently to transport goods and materials to designated locations, and oversee the condition of the vehicle and inspect tires, lights, brakes, cold storage, and other equipment to ensure safety and compliance with regulations
• The candidates should be able to pay and receive payments for goods accurately and maintain proper documentation of transactions, perform brake adjustments as needed to ensure the vehicle’s optimal performance and safety, and perform emergency roadside repairs competently to address any issues that may arise during transport
• The candidates should be able to perform pre-trip, en route, and post-trip inspections meticulously and oversee all aspects of the vehicle to identify and address any maintenance needs promptly, perform preventive maintenance tasks on the vehicle regularly to prevent breakdowns and ensure reliability, and receive and relay information to central dispatch efficiently to facilitate smooth operations and timely deliveries
• The candidates should be able to record cargo information, hours of service, distance traveled, and fuel consumption accurately to maintain accurate records, and tarp cargo securely to ensure the safety and security of the cargo throughout the transportation process

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate

Experience: Candidates don’t need experience although having experience is an asset

Physical Requirements:

• • The candidate should be able to work in fast-paced environment
  • The candidate should be able to perform repetitive tasks

• The candidate should be able to work under pressure

Responsibilities:

• The candidate should be able to clear and clean tables, trays and chairs, remove kitchen garbage and trash, handle and store cleaning products and also sweep, mop, wash and polish floors
• The candidate should be able to replenish condiments and other supplies at tables and serving areas, take customers’ orders
• The candidate should be able to package take-out food, prepare, heat and finish simple food items, receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas and also stock refrigerators and salad bars
• The candidate should be able to use manual and electrical appliances to clean, peel, slice and trim foodstuffs

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending email (along with resume) through below mentioned details.

By Email:
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates should have a degree in medicine, dentistry, veterinary medicine, or optometry
Experience: Candidates should have experience of 2 years to less than 3 years

Physical Requirements:

• The candidates should be comfortable working in a fast-paced environment, possess a strong attention to detail, and be prepared for repetitive tasks

Other Requirements:

• The candidates should have a strong client focus and possess efficient interpersonal skills
• The candidates should be highly organized and known for their reliability

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to examine patients and take their histories, order laboratory tests, X-rays, and other diagnostic procedures, and consult with other medical practitioners to evaluate patients’ physical and mental health
• The candidates should be able to prescribe and administer medications and treatments, inoculate and vaccinate patients, and advise patients on healthcare
• The candidates should be able to report births, deaths, contagious and other diseases to government authorities, communicate health promotion, disease, illness, and accident prevention to patients, and perform a patient advocacy role
• The candidates should be able to coordinate or manage primary patient care, provide acute care management, and provide counseling and support to patients and their families on a wide range of health and lifestyle issues

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details

By email
[email protected]

We strive to help our people achieve their professional and personal goals through an inclusive environment that values everyone’s contributions, appreciates diversity of thought, fosters growth and provides continuous opportunities for development. 

As a Painter I, you will prepare surfaces and apply protective and decorative coatings to buildings, furniture, equipment, machinery, etc. and paint signs. You may be assigned to oversee the work of helpers or apprentices as required. As a Painter, you will learn about all aspects of the trade, working with a variety of products as you perform painting and decorating services. 

With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

• Prepare surfaces by washing, steaming, removing old finishes, smoothing surfaces and filling cracks, nicks and holes 
• Use of paint remover, blowtorch, sandblaster, wire brush, scraper as required to prepare surfaces 
• Arrange and assemble ladders, scaffolding units, etc. and placing drop cloths to protect adjacent furniture, floors, etc. from splattering
• Select or prepare paints or stains and apply to various surfaces using brush, roller or spray equipment 
• Cover walls and ceilings with decorative wallpaper or natural or synthetic fibers 
• Clean equipment and work areas 
• Apply special protective coatings 
• Guidance for apprentices when required 
• Communicate to Foreperson daily on the status of Work Orders Ensure that work orders are completed as scheduled by Foreperson(s) and meet the expectations set out in the business guidelines 
• Abide by all Occupational Health and safety and Enviso regulations 
• Learn about the different products used in our facilities 
• Awareness of the occupational hazards and safety precautions of the trade 
• Coordinate tasks with other trades and operations 
• Strive to meet customers expectations, keep within estimated costs of projects, demonstrate a high quality of workmanship
• Ability to work in a public environment 
• Perform related duties as required 

Qualifications

• Certified Alberta Journeyman in the trade of Painter and Decorator 
• 5 years of experience in related field is an asset 
• Considerable knowledge of the properties of paint, lacquer and related finishes, correct proportions and proper techniques for mixing, blending and applying paints or finishes to wood, metal or other materials 
• Possess form perception to be able to observe application of coatings for proper thickness, smoothness, quality and detect imperfections
• Possess spatial perception to be able to achieve proper spacing, balance and artistic effect when laying out and painting letters or designs
• Color acuity of a high degree to mix paints to obtain desired color, or to match exact shade of original color 
• Manual dexterity to use hand and power tools, to operate spraying machines and for precise and agile movements when painting letters on signs, applying trim, etc. 
• Must be physically capable of performing the duties, specifically when dust, noise and various weather conditions exist 
• Strong communication skills (verbal and written) with the ability to understand formulas and specifications Ability to gain an understanding of our procurement process 
• Commitment to continual learning, teamwork work and providing excellent customer service 
• Strength and stamina to work in a variety of positions for extended periods of time along with the ability to work at various heights
• Knowledge of occupational hazards and safety precautions of the trade and the ability to work safely with a variety of equipment
• Current First Aid Certificate or the ability to obtain
• Hire is dependent upon a Police Information Check satisfactory to the City of Edmonton. There may be a cost associated with this requirement
• Possession of Valid Alberta Class 5 driver's license (or provincial equivalent). Obtaining and maintaining aCity Driver's Permit is a requirement of this position
• Demonstrate service excellence, embracing diversity and promoting inclusiveness
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviors and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

The Edmonton Police Service requires two (2) organized, detail-oriented, flexible individual to provide disclosure services to the Charge Report Disclosure Unit of the Information Management and Compliance Branch (IMAC). Responsibilities will include:

• Disclosure of police charge reports to the Crown Prosecutor’s Office.
• Disclosure of audio/visual media files to the Crown Prosecutor’s Office.
• Processing charge reports with accuracy, completeness, and timely disclosure.
• Evaluating charge reports and identifying issues regarding completeness and deadlines.
• Searching charges, courtrooms, accused and assigned prosecutors using a secure province-wide software system.
• Ensuring police reports contain all required documentation.
• Itemize, catalogue, and create inventory sheets for court and police documents.
• Searching, editing, and updating various databases.
• Tracking reports, documentation, and diary dates.
• Sorting and filing the incoming branch documents and charge reports from various police divisions.
• Cross training with the other clerk positions to ensure that the workflow is managed efficiently as required.
• Other related duties as required.

Qualifications

• Completion of the twelfth (12th) school grade including business subjects with an emphasis on word and information processing, or completion of an appropriate certificate program from an approved business school/college, supplemented by training in basic microcomputer applications.
• A minimum of two (2) years diversified word and information processing experience.
• Strong organizational, interpersonal and time management skills.
• Proven technical ability working with various computer software programs and databases.
• Knowledge of the Criminal Code and court procedures would be an asset.
• Demonstrated self-initiative and the ability to work with minimal supervision.
• Experience with JOIN, CPIC, GlobalScape, and NICHEUA are an asset.
• Strong attention to detail with the ability to prioritize a high-volume workload in a demanding fast paced environment.
• Mature individual with the ability to adapt to change and work in a multidisciplinary team setting.
• Applicants may be tested.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

Hours of Work:

40 hours per week, on a rotational shift pattern, 0600-1600hrs. Subject to change. 

General: 

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer.  We welcome diversity and encourage applications from all qualified individuals.
• Please include a current resume and a cover letter with your online application.

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package