Overview

Location(s):  Canada : Ontario : Parry Sound

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Position Summary:

The Programmer Analyst’s role is to define, develop, test, analyze, and maintain existing and new software applications in support of the achievement of business requirements.  This includes writing, coding, testing, and analyzing software programs and applications.  The Programmer Analyst will also research, design, document, and modify software specifications throughout the production life cycle. The individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues to maximize and continually improve Formet’s Information Systems.

Who we are looking for:

• College diploma or university degree in the field of computer science, information systems, or software engineering, and/or equivalent work experience
• Experience with multiple computer programming languages (ex: JavaScript, C#, Python, C++, Java, Visual Basic, .NET Framework).
• Experience with SQL Server, MySQL and Postgres databases
• Experience interviewing end-users for insight on functionality, interface, problems, and/or usability issues.

Duties & Responsibilities:

• Working with database management systems (NoSQL, Postgres) to extract, transform, load framework.
• Managing timelines and projects skills, with the capability to prioritize and multitask as needed.
• Maintain extremely high ethical standards regarding all sensitive data that you may be exposed to.
• Continuously challenge past practices by actively exploring and implementing new solutions and methodologies to improve the quality and time to market of our product and services to the company.
• Produce a top-quality product on time and ensure that it meets or exceeds our customer’s needs.
• Collaborate with developers, programmers, and designers in conceptualizing and development of new software programs and applications.
• Liaise with Systems Administrator, to assist in resolving problems with software products or company software systems.
• Analyze and assess existing business systems and procedures.
• Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
• Assist in defining software development project plans, including scoping, scheduling, and implementation.
• Research, identify, analyze, and fulfill requirements of all internal and external program users.
• Consistently write, translate, and code software programs and applications according to specifications.
• Write programming scripts to enhance functionality and/or performance of company applications as necessary.
• Design, run and monitor software performance tests on new and existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging.
• Administer critical analysis of test results and deliver solutions to problem areas.
• Generate statistics and write reports for management and/or team members on the status of the programming process.
• Develop and maintain user manuals and guidelines.
• Train end users to operate new or modified programs.
• Conduct research on emerging application development software products, languages, and standards in support of procurement and development efforts.
• Liaise with vendors for efficient implementation of new software products or systems and for resolution of any adaptation issues.
• Recommend, schedule, and perform software improvements and upgrades.
• Manage and/or provide guidance to junior team members.
• Support continuous improvement through idea generation and application development.
• Fully utilize the departmental Helpdesk Application by diligently adhering to project dates.
• Communicate effectively with non-technical staff and with members of interdisciplinary teams.
• Flex and adapt regarding learning and understanding new technologies.
• Conduct research into software-related issues and products.
• Prioritize and execute tasks in a high-pressure environment.
• Perform other duties as designated.

Salary Team Member Benefits:

• Weekly pay via direct deposit.
• Overtime (1.5x) after 44 hours worked.
• Vacation entitlement:
  • 2 weeks of paid vacation (3 weeks after 3 years) + 4 company paid holidays + 2x ½ days = 15 days annually.
  • Option to bank your overtime to earn up to an extra 5 days of paid time off (approved in the same manner as vacation time) (27 hours x 1.5 = 40 hours).
• Medical and dental benefits after 1 month of employment.
• Free onsite physiotherapy.
• Free on-site counselling.
• Magna will contribute an amount equal to 3% of regular earnings every week to your retirement savings (MBC program).
• Profit sharing paid in the second quarter of every year (EEPPP Program).
• Matched GRRSP.
• Company paid life insurance and accidental death and dismemberment (AD&D).
• Optional group life insurance and critical illness insurance for self and spouse.
• Safety shoe, prescription safety glasses and custom molded earplug allowance.
• Company paid uniforms (if you choose to use).
• Company BBQ, holiday parties and company events.
• Corporate social responsibility initiatives - 6k for water walk, support local charities (Hospice of Elgin, Adopt a Family (12 in total), STEGH), Children’s Health Foundation and many more).
• Magna Service Award Program.
• Roger’s and Bell cellphone data plan available – as low as $50/month!
• Subsidized cafeteria with daily specials including hot vegetarian options – we are known for our amazing cafeteria! Free coffee, juice, and tea.
• Educational Assistance Program.
• Employee discounts: new vehicles, amusement parks, etc.
• Plant-wide continuous improvement program: 2024 bonus = $1890
• You get to work with a FANTASTIC Team! One Team, One Formet!

Awareness, Unity, Empowerment:

Regular / Permanent

Cosma International

Group Summary:

POSITION SUMMARY: This position is responsible for ensuring Formet and Customer quality requirements are met by providing input in the development of weld processes and resolving welding concerns.

MINIMUM QUALIFICATIONS:

• • Post-secondary education – completion of Welding Technologist/Technician Course from a Community or recognized college consisting of two years or more. • Some experience with manual Gas Metal Arc Welding.
• • Practical experience with industrial robots.
• • Understands PPAP requirements is an asset.

CORE COMPETENCIES:

• • Organizational skills.
• • Interpersonal skills.
• • Communication skills.
• • Computer skills.
• • Problem solving.
• • Business Operating System.
• • Quality System.
• • Customer Specific Requirements.
• • Welding Metallurgy.
• • Basic GD&T.
• • Fundamental NDE techniques.
• • GMAW, Projection and Resistant Welding.
• • Basic IATF 16949.
• • Measuring equipment (micrometers, calipers, indicators and height gauges).
• • Work well in a team environment or individually.
• • AIAG Core Tools.
• • Problem Reporting System.
• • Facilitating.
• • Auditing.

BACK UP POSITION:

• • Other Weld Technicians.
• • Weld Engineering Coordinator.

DUTIES & RESPONSIBILITIES:

• • Perform all duties and promote themselves in a manner that reflects Formet Expectations and Formet’s Visions/Values through Magna’s Employee Charter.
• • Follow and abide by all government, Legal, Magna and Formet rules and regulations.
• • Contribute to continuous improvement and cost reduction activities.
• • Support the WEC’s on new and existing programs.
• • Troubleshoot Weld Systems and Robotic Equipment to resolve welding related issues.
• • Generating and upkeep of welding-related documentation, and audit as required.
• • Maintain a sound understanding of customers’ product and engineering specifications.
• • Use technical understanding of the welding processes and weld quality standards to ensure that weld quality is being upheld to customer requirements.
• • Complete shift report for Team regarding issues encountered on shift for communication and direction for following shifts.
• • Provide technical support to Manufacturing Services to help problem solve weld process issues.
• • Support program launches in-house and off-site to ensure Formet’s Quality Standards are being met and in order to achieve optimal weld quality.
• • Support pre-production buy-offs for welds when required.
• • Buy off of the First-Off / Mid-Off processes, and set up verifications to ensure it is being done correctly.
• • Initiate and coordinate problem reports and containments.
• • Establish, maintain and implement welding parameters to support production and Quality Assurance.
• • Conducts weld inspection and analyze weld data, generate reports.
• • Be an additional resource for Robotic weld touchups.
• • Archiving and supporting Paxit system set up and training.
• • Be dedicated to generating Weld PPAP packages when required.
• • Participate as a Team Member with effective communication and interpersonal skills.
• • Assist in problem investigation and root cause determination.
• • Participate in Product, System and Process Audits, including CSRs, as required.
• • Audit and approve Special Material Requests and reworked material when required.
• • Assist in the training of production personnel in all weld quality requirements when required.
• • Attend and / or Champion quality meetings when requested.
• • Take initiative to follow through on completion of tasks / projects, PCR’s and weld-related GROW ideas.
• • Cover for the other Weld Technicians if he/she is absent.
• • Demonstrate a sense of urgency to achieve results.
• • Perform other duties as designated.

WORKING CONDITIONS:

• • Office and Manufacturing Environments
• • Able to work shift work.
• • Able to be flexible in hours of work in order to meet internal/external customer requirements (scheduled and non-scheduled overtime shifts, etc.)

SAFETY AND HOUSEKEEPING:

• • Responsible to adhere to all Health and Safety programs in accordance with the O.H.S.A.
• • Follow and ensure the company’s procedures regarding safety rules and regulations are followed throughout the plant.
• • Ensure that you work and operate equipment according to Formet’s safety rules and regulations.
• • Active role in maintaining excellent housekeeping through leading by example. • Ensure that your department is clean, tidy, organized and a safe workplace at all times.
• • As with Safety, Security is everyone’s responsibility and Formet requires its employees to contribute to this activity by immediately notifying your supervisor when you identify security issues that affect the integrity of our supply chain, in accordance with PIP (Partners in Protection) and C-TPAT (Customs – Trade Partnership Against Terrorism) requirements.

ENVIRONMENTAL: Follow environmental protocol as prescribed by the Environmental Management System (EMS).

Benefits

• Shifts rotate every 2 weeks between Days, Afternoons and Midnights.
• Shift premiums of $0.85/hour (afternoons) and $1.35/hour (midnights).
• Weekly pay via direct deposit.
• Overtime (1.5x) after 40 hours worked (hourly).
• Vacation entitlement:
• 2 weeks of paid vacation (3 weeks after 3 years) + 4 company paid holidays + 2x ½ days = 15 days annually.
• Option to bank your overtime to earn up to an extra 5 days of paid time off (approved in the same manner as vacation time) (27 hours x 1.5 = 40 hours).
• Medical and dental benefits after 1 month of employment.
• Free onsite physiotherapy.
• Free on-site counselling.
• Magna will contribute an amount equal to 3% of regular earnings every week to your retirement savings (MBC program).
• Profit sharing paid in the second quarter of every year (EEPPP Program).
• Matched GRRSP.
• Company paid life insurance and accidental death and dismemberment (AD&D).
• Optional group life insurance and critical illness insurance for self and spouse.
• Safety shoe, prescription safety glasses and custom molded earplug allowance.
• Company paid uniforms (if you choose to use).
• Company BBQ, holiday parties and company events.
• Corporate social responsibility initiatives - 6k for water walk, support local charities (Hospice of Elgin, Adopt a Family (12 in total), STEGH), Children’s Health Foundation and many more).
• Magna Service Award Program.
• Roger’s and Bell cellphone data plan available – as low as $50/month!
• Subsidized cafeteria with daily specials including hot vegetarian options – we are known for our amazing cafeteria! Free coffee, juice, and tea.
• Educational Assistance Program.
• Employee discounts: new vehicles, amusement parks, etc.
• Plant-wide continuous improvement program: 2024 bonus = $1890
• You get to work with a FANTASTIC Team! One Team, One Formet!

Accommodations for disabilities in relation to the job selection process are available upon request.

Awareness, Unity, Empowerment:

Regular / Permanent

Cosma International

Group Summary:

• Responsible for ensuring that the requirements of all Health, Safety and Environmental Management System policies are implemented and maintained as per the OH&S and other relevant Federal, Provincial or internal requirements.
• Participate and collaborate in all Internal or External audits encompassing the Health, Safety and Environmental Management systems.
• Assist in and take part in all Action Plans developed to address Formet Team Member concerns, Magna Audit requirements, Ministry of Labour/Environment orders and items in regards to Health, Safety and the Environment.
• Contribute to Plant and Department Key Performance Targets related to Health, Safety and Environmental. Analyze environmental usage statistics and make recommendations for improvement.
• Act as liaison with the Ministry of Labour, Ministry of Environment, and Magna’s Corporate Health, Safety, Environmental & Sustainability Departments.
• Establishes and monitors environmental and sustainability programs and updates/reviews associated policies and procedures as required in accordance to ISO14001, Environmental Legislation, and Cosma and/or Magna Sustainability Requirements.
• Facilitate any additional testing/sampling required as per legislation, guidelines, or the EMS.
• Champions the HWIN (Waste Manifests, account upkeep with the Ministry etc.), NPRI, EPS, GHG, ECA applications / upkeep, including all legal aspects & reporting.
• Participate in the investigation of accidents/ environmental incidents and follow up to corrective actions are completed.
• Analysis of accident statistics regarding type, frequency and severity and make recommendations as required. Assisting in creating and implementing the Health and Safety Excellence Program.
• Complete risk assessments for any new process or changes to existing processes.
• Act as a Facilitator on the Joint Health and Safety Committee, Departmental Safety teams and the Green team, coordinating meetings.
• Prepare and be able to deliver training modules and information for the Formet Industries Health, Safety, Environmental & Sustainability Programs.

Formet Benefits:

• Weekly pay via direct deposit.
• Overtime (1.5x) after 44 hours worked.
• Vacation entitlement:
  • 2 weeks of paid vacation (3 weeks after 3 years) + 5 company paid holidays = 15 days annually to start!
  • Option to bank your overtime to earn up to an extra 5 days of paid time off.
• Medical and dental benefits after 1 month of employment.
• Free onsite physiotherapy.
• Free on-site counselling.
• Magna will contribute an amount equal to 3% of regular earnings every week to your retirement savings (MBC program).
• Profit sharing paid in the second quarter of every year (EEPPP Program).
• Matched GRRSP.
• Company paid life insurance and accidental death and dismemberment (AD&D).
• Optional group life insurance and critical illness insurance for self and spouse.
• Safety shoe, prescription safety glasses and custom molded earplug allowance.
• Company paid uniforms (if you choose to use).
• Company BBQ, holiday parties and company events.
• Corporate social responsibility initiatives - 6k for water walk, support local charities (Hospice of Elgin, Adopt a Family (12 in total), STEGH), Children’s Health Foundation and many more).
• Magna Service Award Program.
• Roger’s and Bell cellphone data plan available – as low as $50/month!
• Subsidized cafeteria with daily specials including hot vegetarian options – we are known for our amazing cafeteria! Free coffee, juice, and tea.
• Educational Assistance Program.
• Employee discounts: new vehicles, amusement parks, etc.
• Plant-wide continuous improvement program: 2024 bonus = $1890
• You get to work with a FANTASTIC Team! One Team, One Formet!

Awareness, Unity, Empowerment:

Regular / Permanent

Cosma International

Group Summary:

• Weekly pay via direct deposit.
• Overtime (1.5x) after 44 hours worked.
• Vacation entitlement:
  • 2 weeks of paid vacation (3 weeks after 3 years) + 5 company paid holidays = 15 days annually to start!
  • Option to bank your overtime to earn up to an extra 5 days of paid time off.
• Medical and dental benefits after 1 month of employment.
• Free onsite physiotherapy.
• Free on-site counselling.
• Magna will contribute an amount equal to 3% of regular earnings every week to your retirement savings (MBC program).
• Profit sharing paid in the second quarter of every year (EEPPP Program).
• Matched GRRSP.
• Company paid life insurance and accidental death and dismemberment (AD&D).
• Optional group life insurance and critical illness insurance for self and spouse.
• Safety shoe, prescription safety glasses and custom molded earplug allowance.
• Company paid uniforms (if you choose to use).
• Company BBQ, holiday parties and company events.
• Corporate social responsibility initiatives - 6k for water walk, support local charities (Hospice of Elgin, Adopt a Family (12 in total), STEGH), Children’s Health Foundation and many more).
• Magna Service Award Program.
• Roger’s and Bell cellphone data plan available – as low as $50/month!
• Subsidized cafeteria with daily specials including hot vegetarian options – we are known for our amazing cafeteria! Free coffee, juice, and tea.
• Educational Assistance Program.
• Employee discounts: new vehicles, amusement parks, etc.
• Plant-wide continuous improvement program: 2024 bonus = $1890
• You get to work with a FANTASTIC Team! One Team, One Formet!

Awareness, Unity, Empowerment:

Regular / Permanent

Cosma International

Salary range: $88,823 to $115,930. Salary offers will vary commensurate with experience, education, skills, and training.

Overview of the Role

Reporting to the Regional Director, Human Resources – Ontario, the Human Resources Manager is responsible for the promotion of the Company's values and culture, operational and strategic Human Resources (HR) activities related to all aspects of employee relations for our Tavistock and St. Marys locations.

How you will make contributions that matter:

• Designs and executes HR solutions that align with facility priorities, while ensuring the HR objectives of the Canadian division are achieved;
• Support, coach and empower the management team and HR team and act as a business partner for all HR related activities;
• Build and foster relationships with employees which uphold Company culture and values;
• Develop analysis information (KPIs) and recommendations on HR practices and procedures;
• Maintain regular floor presence to promote positive employee relationships;
• Collaborate with managers and employees related to disability management, group benefits, compensation, etc.
• Champion all communications, HR updates and directives;
• Lead all HR related training; including employee onboarding.
• Other duties as assigned

You are best suited for the role if you have the following qualifications:

• University degree/college diploma in human resources management or a related field;
• CHRP designation is an asset.
• 1 to 3 years of management level experience; ideally in a manufacturing or warehouse environment;
• Working knowledge of human resources and applicable laws and regulations related to benefits, pay and health and safety.
• Experience with HRIS, Workday preferred;
• Be team-oriented while being able to work independently.
• Strong interpersonal, communication and leadership skills.

We support and care for our employees and their families by providing:

• Competitive salaries
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Customer Experience Associate - St Thomas (18.75 hours/weekly)

Location(s):  Canada : Ontario : St. Thomas