Terces Jobs is also available in your country: United States. Starting good opportunities here now!

379 Jobs Found

Coordinator, Health and Safety Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Application Close: 18/07/2024

JOB SUMMARY

The Infrastructure and Water Services Department requires comprehensive safety support for the City's extensive water, wastewater, and stormwater facilities. These facilities demand strict adherence to industrial hygiene standards, applicable legislation including, but not limited to, industrial and construction regulations, chemical storage and management, and confined space entry. Other key safety areas of knowledge include fall protection, respiratory hazard mitigation, and maintaining rigorous standards for large industrial process equipment and processes to ensure the safety of personnel, contractors, and the public.

The Health and Safety unit delivers a comprehensive health and safety program for the Infrastructure & Water Services department by conducting safety inspections, audits and investigations, assessing and mitigating departmental health and safety risks/hazards, implementing management strategies including monitoring and promoting compliance to legislated and corporate requirements, developing or enhancing health and safety programs, and delivering health and safety training to staff.  
 

You are responsible for providing an overall coordination function for all Occupational Health and Safety (OH&S) related programs, services, and initiatives within the department.  You support management and staff by providing advice and guidance, developing programs and procedures, coordinating special projects, conducting risk assessments, monitoring compliance through inspections and audits, conducting incident investigations, and making recommendations for improvement. 
 

You also liaise with Health and Safety in Human Resources Services and the operating branches within the Infrastructure & Water Services department.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree in Science, Human Resources, Business Administration, or other related field, with coursework related to OH&S administration

Minimum of 5 years of progressively responsible OH&S experience working in a large unionized industrial organization, implementing initiatives, performing project management, and/or conducting research and analysis

CERTIFICATIONS AND LICENCES

Health & Safety certification such as Canadian Registered Safety Professional (CRSP), Certified Health & Safety Consultant (CHSC), Registered Occupational Hygienist/Technologist (ROH/T) or Certified Industrial Hygienist (CIH) is desirable

KNOWLEDGE

  • Provincial Occupational Health and Safety Act and applicable regulations
  • Workplace Safety Insurance Act and applicable regulations 
  • Applicable federal, provincial and municipal legislation related to OH&S
  • Key safety issues involved in operating an industrial operation
  • Theoretical and practical knowledge of a range of OH&S work procedures and practices
  • Hazard Recognition, assessment and control
  • Inspection and audit planning and procedures
  • Incident investigation methodology
  • Risk assessment methodology
  • Research methods, data collection and interpretation
  • Planning and performance measurement
  • Policy and procedure development and documentation practices 
  • Project management principles and techniques
  • Training and development approaches and evaluation methodology
  • Strategic and operational planning
  • Human resources practices and principles, collective agreements
  • Computer applications relating to the work, including MS Office Suite, SAP, PowerPoint 
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Able to interpret and apply legislation
  • Able to work independently, with minimum support/direction
  • Able to work cooperatively and collaboratively with all staff and as part of a team  
  • Able to plan, initiate, organize, and prioritize work, and to balance the stress of multiple demands, conflicting priorities, and pressures, while maintaining a keen sense of quality and deadlines
  • Able to plan, lead, coordinate, implement, and manage projects to completion
  • Able to conduct research, compile/analyze issues/data, make judgments on the interpretation of issues/data, identify and compare a range of options, and make recommendations
  • Possess strong problem solving skills and the ability to make decisions where precedent is not usually available
  • Able to communicate complex information and influence and convince others to adopt courses of actions they might not otherwise wish to take
  • Able to initiate and facilitate change
  • Able to exercise discretion in dealing with sensitive issues
  • Able to conduct interviews and obtain relevant information
  • Possess excellent consultative, collaboration and interpersonal skills; able to direct, advise and guide
  • Able to negotiate and persuade others and to bring conflicting points of view to consensus 
  • Possess strong verbal and written communication skills; able to write reports and deliver presentations; able to communicate effectively with a range of audiences 
  • Possess strong existing computer skills, with ability to use Microsoft Office suite applications and SAP
  • Able to think analytically, and focus on accuracy and detail
  • Able to demonstrate leadership and initiative
  • Patient, flexible and adaptable
  • Able to display tact and diplomacy
  • Innovative, creative, and resourceful
  • Customer service oriented

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Coordinator, Health and Safety

City Of Ottawa
Ottawa - 21.1km
  Medical & Healthcare Full-time
  78,367.38  -  95,355.26
Application Close: 18/07/2024 JOB SUMMARY The Infrastructure and Water Services Department requires comprehensive safety support for the City's extensive water, wastewater, and sto...
Learn More
Jul 11th, 2024 at 16:02

OPH - Public Health Project Officer Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Application Close: 24/07/2024

JOB SUMMARY

Public health works to prevent illnesses, injuries and poor health. Ottawa Public Health delivers a range of mandated core programs and services that are outlined in the Ontario Public Health Standards. The programs and services are designed to meet the health needs of the communities in Ottawa. We work with local communities and partners to create equitable opportunities for all residents to be healthy and thrive, regardless of any social or economic reasons. 

The Legislative Affairs and Strategic Engagement Team engages with elected officials and public policy makers at all levels of government to identify opportunities for collaboration on shared priorities. This team engages with external partners by establishing and strengthening meaningful relationships with a variety of health, social-services, community and business organizations. Our goal is to establish trust and community support, so that public-health priorities, as outlined under the Ontario Public Health Standards, can be advanced. 

In this role, you are responsible for supporting strategies to advance OPH priorities, aligned with the OPH Strategic Plan. This work involves developing and implementing policies and procedures, working collaboratively with internal and external partners, drafting correspondence and reports for internal and external audiences. This role requires the ability to work independently and as part of a team, knowledge of municipal and provincial government structures, comfort in building and maintaining relationships, while working with tact, discretion and integrity. This role is an opportunity for you to hone your public relations skills and political acuity, while working collaboratively to advance the health and wellbeing of our community.  

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in health, social sciences, applied science or related field

Minimum of 3 years of broad in-depth work experience, preferably supplemented with project management experience

KNOWLEDGE

  • Principles and techniques of project management
  • Knowledge of Ontario Public Health Standards, Health Protection and Promotion Act and all associated legislations and acts related to Public Health
  • Public health theory and practice
  • General knowledge of health promotion issues, strategies and interventions, including community mobilization approaches and social marketing techniques
  • Business case development
  • Research, assessment skills
  • Program evaluation
  • Planning and performance measurement
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Communicate both orally and in writing
  • Effective time management
  • Organizational skills
  • Prioritizing tasks
  • Ability to develop policy and procedures
  • Demonstrate strong conceptual and analytic skills, including ability to analyze complex and/or controversial health issues
  • Research and summarize information
  • Organize work and manage time effectively
  • Prepare well documented reports
  • Facilitation of meetings and presentations
  • Foster collaboration and negotiations
  • Self-directed
  • Ability to work with minimum supervision
  • Ability to work within a team environment
  • Tact, discretion and integrity
  • Excellent oral and written communications skills
  • Ability to handle multiple overlapping projects
  • Effective interpersonal skills
  • Creative approach to problem solving

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Immunization Policy: OPH has an immunization policy requiring all employees to report their COVID-19 and Influenza vaccination status annually
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

OPH - Public Health Project Officer

City Of Ottawa
Ottawa - 21.1km
  Medical & Healthcare Full-time
  78,367.38  -  95,355.26
Application Close: 24/07/2024 JOB SUMMARY Public health works to prevent illnesses, injuries and poor health. Ottawa Public Health delivers a range of mandated core programs and se...
Learn More
Jul 11th, 2024 at 16:00

DRIVER Full-time Job

UPS

Transportation & Logistics   Ottawa
Job Details

This position delivers and picks up packages to and from residential and/or commercial properties. He/She performs in a physical, fast-paced environment involving driving, continual lifting, lowering and carrying packages. He/She practices safe transportation methods while traveling to and from destinations. This position ensures the best customer service through efficiency and dedication.

Responsibilities:

  • Delivers and picks up UPS packages efficiently and effectively.
  • Learns and properly executes UPS safe driving methods.

Qualifications:

  • Ability to lift up to 70 lbs./32 kgs.
  • Complies with UPS appearance guidelines
  • Excellent customer contact and driving skills
  • Meets local age and operations requirements to operate a vehicle

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

DRIVER

UPS
Ottawa - 21.1km
  Transportation & Logistics Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. He/She performs in a physical, fast-paced environment involving driving, continua...
Learn More
Jul 11th, 2024 at 15:39

Specialist, Occupational Health and Safety Full-time Job

The University Of Ottawa

Medical & Healthcare   Ottawa
Job Details

The incumbent manages administrative operational activities relating to the Faculty Environmental Health and Safety Risk Management System (EHSRMS) to ensure the safety of the environment and the health and safety of all persons working and studying at the Faculty of Medicine.  Specific operational activities include planning and executing workplace inspections to identify health and safety issues, hazards and trends, and verifying compliance with federal, provincial and municipal acts & regulations, and uOttawa policies and guidelines.  Communicates infractions to the responsible party and tracks future compliance. 

 

In this role, your responsibilities will include:

  • Project Coordination : Plans, coordinates, conducts, and documents Workplace Health and Safety inspections for the Alta Vista Functional Occupational Health and Safety Committee (the Committee), ensuring a seamless coordination of this regulated inspection process with all involved parties. Identifies and communicates trends (good and bad) to influence health and safety messaging and training.  Performs regular, frequent unannounced inspections as a means of identifying deficiencies in personnel performance and as well as the building’s infrastructure.  Independently responds to action items by recommending safer working practices as well as by raising work orders, for example. Performs lower order risk assessments in support of the risk identification process at the faculty level.
  • Records ManagementUtilizes multiple information management systems and software to maintain records/databases and compile reports identifying trends, areas of concern, and corrective measures to be implemented in order to improve health and safety of the community in accordance with University procedures.  These systems include year-to-date Workplace Inspection performance, personnel training, chemical inventory, and chemical waste management, and our emergency management system. Keeps all pertinent information concerning changes in policy, hazard assessments, and the regulatory climate up-to-date. Formats documents and reports a necessary, many of which are technical in nature (symbols, formulae and graphics).
  • Waste Management: Counsels lab staff in the effective and safe management of hazardous waste by ensuring that practices comply with regulatory requirements and university procedures.
  • Access Card Management: Programs electronic building access cards for the Faculty to support onboarding of new staff and students, as well as contract extensions.  If required, will support card processing demands for the Department of Anatomy and Animal Care & Veterinary Services (ACVS).
  • Program Support: Responsible for the Faculty’s Health and Safety website, including required updates and innovative design of new pages, as necessary, to enhance communications. Maintains Health and Safety bulletin boards, faculty first aid kits, and ensures emergency eyewash/safety shower stations are regularly inspected. Monitors the Health, Safety and Risk Management group email account and responds in a timely manner to correspondence by composing and sending letters and memos on behalf of the department. Produces letters related to more complex issues for review by the Manager, Environmental Health and Safety.
  • Community Engagement: Plans, facilitates, and participates in all aspects of workshops and events that harness a wide range of engagement techniques, such as “Take Your Kids to Work” day, Focus Santé, North American Occupational Safety and Health (NAOSH) week, Earth Day and Lunch & Learn sessions. Develops a strong rapport and relationships with stakeholders. Proactively works to build a positive image, increase reputation, prepares event schedules and makes all logistical arrangements such as catering, room bookings and parking. Manages the online registration process for workshops. Manages all workshop logistics, such as scheduling, room bookings and equipment reservations.

 

What you will bring:

Essential Qualifications

  • B.Sc. degree in Basic Science, Biology, Chemistry, or Engineering or other relevant discipline.
  • Minimum 3 years’ experience in a research lab environment or in a regulatory/consulting field emphasizing health, safety and environmental programs, or an equivalent combination of education and work experience.

 

Other Skills and Competencies

  • Knowledge of relevant federal, provincial, and municipal health and safety legislation, regulations and best practices.
  • Experience in interpretation of health and safety codes, standards, or legislation.
  • Experience in conducting inspections of environments typically found in a university setting.
  • Must be willing to immediately respond and participate as necessary to emergency incidents within the group’s remit (e.g., fire alarms, chemical spills).
  • Strong organizational skills and attention to detail in a fast-paced environment
  • Able to facilitate effective and diverse community consultations, programs, and initiatives.
  • Keen attention to discretion, confidentiality, and tact
  • Strong communication skills, including experience with web-design and creating content required to reach different stakeholder audiences.
  • Experience in database functions and tools (MS Access)
  • Bilingual, French and English, spoken and written

Closing Date:

July 22, 2024

Specialist, Occupational Health and Safety

The University Of Ottawa
Ottawa - 21.1km
  Medical & Healthcare Full-time
  69,478  -  87,764
The incumbent manages administrative operational activities relating to the Faculty Environmental Health and Safety Risk Management System (EHSRMS) to ensure the safety of the envi...
Learn More
Jul 11th, 2024 at 14:14

Senior Officer, Marketing and Communications Part-time Job

The University Of Ottawa

Marketing & Communication   Ottawa
Job Details

Reporting to the Marketing and Communications Manager, the incumbent plans, develops and implements marketing strategies for the faculty and staff. Coordinates the faculty's social media, actively develops promotional tools for services, programs and events, and programs and events, and ensures that the faculty's visual identity is respected.

 

In this role, your responsibilities will include:

  • Promotional Strategies: Establish strategies to promote faculty services, programs and activities taking advantage of social media, print media, the University's network of marketing groups and others as needed. Participates in the planning of various events organized or scheduled at the faculty to provide marketing support and anticipate needs.

  • Production of promotional materials: Identify the needs and expectations of staff members in relation to faculty events, services and activities. Create promotional materials for faculty events and services, such as promotional posters. Provide graphic design services for faculty projects. Select, design, order and establish distribution parameters of promotional materials for the faculty and its events.

  • Evaluation: Monitor and track marketing campaigns, including the preparation of reports and analysis. Provide feedback and suggest improvements for future promotional activities. Review trends and keep abreast of best practices in marketing, particularly in the context of the university and higher education faculty. 

  • Visual identity and increased visibility: Develop a visual identity for the faculty and occasionally for larger events, such as a faculty-organized conference. Maintain an up-to-date list of internal and external events that involve the faculty and/or staff in order to establish appropriate strategic marketing plans.

 

What you will bring:

  • Postsecondary education in marketing, in a related field, or an equivalent combination of education and work experience.

  • At least one year’s experience in marketing or in similar duties.

  • Ability to work with minimum supervision, take the initiative, and remain self-motivated.

  • Proven ability to be diplomatic and tactful.

  • Organizational skills, with the ability to work well under pressure to meet deadlines. 

  • Ability to coordinate multiple tasks or projects simultaneously.

  • Creativity and ability to translate an idea from concept to graphic design.

  • Experience in using various graphic design software.

  • Experience in using computer hardware and software such as word processors, spreadsheets, databases, email, and the Internet.

  • Bilingualism – French and English (spoken and written).

 

 

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

Senior Officer, Marketing and Communications

The University Of Ottawa
Ottawa - 21.1km
  Marketing & Communication Part-time
  62,218  -  78,589
Reporting to the Marketing and Communications Manager, the incumbent plans, develops and implements marketing strategies for the faculty and staff. Coordinates the faculty's social...
Learn More
Jul 11th, 2024 at 14:11

PepsiCo Beverages Warehouse Worker Full-time Job

PepsiCo

General Category   Ottawa
Job Details

In this role you will help us get our famous brands to the people who love them across Canada. You’re fit and you’ve got grit. You like to win even if the only competition is yourself. You’re a team player and pride yourself on being easy-going, motivated and tough. You want a job that rewards you for your strengths with no run around, good pay and a great team culture.

Your experience includes a background in environments where teamwork is critical. You’ve worked physically challenging jobs where safety is important. We hire for attitude and train for specific skills

To learn more about the work you’ll be doing as a Warehouse Worker, please review our realistic job preview it will be referenced throughout the interview process

Compensation:

  • $22.02 per hour with full-time hours and overtime opportunities

What you can expect from us:

  • A working environment that puts health and safety first
  • Great people and culture – proudly bring your whole self to work!
  • Future opportunities. We are one of Canada’s top 10 employers of youth. Ask us more in your interview!

Responsibilities

  • Schedule: Ideal Candidates are flexible to work different shifts.
  • Preparing clients’ orders using an automated Voice Pick system
  • Building stable, secure, and accurate pallets
  • Moving products that can weigh up to 60lbs
  • Loading/unloading trucks
  • Performing all tasks safely and efficiently
  • Completing reports
  • Following team leader’s instructions with precision.

Physical demands and working conditions: 

  • You can lift/carry 60 lbs. repetitively for up to 8 – 10 hours a day
  • You are comfortable working in a multi-temperature environment

Qualifications

  • You have a High School Diploma, Professional Studies Diploma or Equivalence
  • You are a team player
  • You’re physically fit
  • You have basic writing and mathematics skills that allow you to complete required paperwork accurately

Additional skills you may have (not required, these are assets)

  • Walkie rider or forklift experience
  • Previous warehouse experience

PepsiCo Beverages Warehouse Worker

PepsiCo
Ottawa - 21.1km
  General Category Full-time
  22.02
In this role you will help us get our famous brands to the people who love them across Canada. You’re fit and you’ve got grit. You like to win even if the only competition is yours...
Learn More
Jul 9th, 2024 at 14:10

Intermediate Administrator, Finance Full-time Job

The University Of Ottawa

Administrative Jobs   Ottawa
Job Details

Position Purpose
Reporting to the Lead Officer, Administrative Support, the incumbent performs a variety of activities to support the financial operations of the sector while ensuring compliance with related policies and procedures. Assists with other administrative functions (maintenance of office equipment, mail distribution, etc.) as required.

 

In this role, your responsibilities will include:

  • Financial Transactions: Perform activities such as data entry, book keeping, record keeping, verification and reconciliation to support ongoing financial operations while ensuring compliance with established policies. Participate in the budget planning exercise by monitoring and responding to inquiries about financial activity. Identify inconsistencies and take appropriate corrective action to ensure both the integrity of the data and compliance with all relevant policies and regulations. Administer petty cash for the sector.
  • Payroll: May be required to provide backup support for payroll transactions to support ongoing operations during the absence of more senior resources. 
  • Reporting: Provide various simple- to moderately-complex reports, on a scheduled as well as ad-hoc basis, on financial transactions, accounts, and budgets of the sector as requested to support ongoing operations and strategic planning.è
  • Records Management: Maintain an effective filing and records management system to preserve confidentiality of the records and ensure that complete and accurate documentation is available for future reference or audit purposes. Maintain accurate records of key holders and related security access information for staff of the sector to ensure confidentiality of the records.

 

What you will bring:

  • Knowledge of administration and accounting principles normally acquired through postsecondary studies in a related discipline or an equivalent combination of education and work experience.
  • Minimum 2 years of demonstrated experience in a similar role.
  • Knowledge of computer systems and software including financial systems, spreadsheets, databases, Internet and e-mail.
  • Experience in interpreting, explaining and applying policies and regulations.
  • Experience in producing reports.
  • Ability to produce high quality work under pressure while meeting strict deadlines.
  • Strong interpersonal and communication skills.
  • Strong organizational skills.
  • Bilingualism – French and English (spoken and written).

 

#LI-Onsite

Intermediate Administrator, Finance

The University Of Ottawa
Ottawa - 21.1km
  Administrative Jobs Full-time
  56,626  -  71,528
Position Purpose Reporting to the Lead Officer, Administrative Support, the incumbent performs a variety of activities to support the financial operations of the sector while ensur...
Learn More
Jul 8th, 2024 at 09:38

Payroll Administrative Assistant Full-time Job

PepsiCo

Administrative Jobs   Ottawa
Job Details

The Payroll Administrative Assistant contributes to the success of PepsiCo Beverages Canada by providing payroll and general administrative support for the Ottawa location.

Responsibilities

  • Timecard reviews and adjustments
  • Generate and facilitate review of CCO, CATS report weekly
  • Generate employee roster report and facilitate review
  • Facilitate tracking of pay progression and make adjustments as needed
  • Track and flag sick/vacation usage to departments leaders
  • Invoice payment and tracking
  • VISA imaging and allocation
  • Process invoices on APS
  • Follow up on open POs to ensure we are receiving invoices on time
  • Manage badge accesses into the building
  • Lead day one (1) onboarding for new hires / seasonal hires
  • Filing GCS, quality, and safety documentation
  • Maintaining key safety and quality trackers
  • Provide ongoing support for the Ottawa Team

Qualifications

  • Three – five years of administrative experience required
  • Successful completion of an administrative/office management program preferred
  • Successful completion of high school diploma required
  • Professional accomplishments that reflect self-motivation and initiative 
  • Strong computer skills in Word, Excel, PowerPoint required
  • Excellent communication and customer service skills required
  • Ability to multi-task is essential
  • Attention to detail and strong organizational skills required
  • Must be self-motivated, punctual with demonstrated professional maturity
  • Experience with payroll and invoicing programs
  • Previous Payroll experience an asset
  • Kronos and SAP experience an asset
  • Microsoft office experience required

Payroll Administrative Assistant

PepsiCo
Ottawa - 21.1km
  Administrative Jobs Full-time
The Payroll Administrative Assistant contributes to the success of PepsiCo Beverages Canada by providing payroll and general administrative support for the Ottawa location. Respons...
Learn More
Jul 5th, 2024 at 10:21

Maintenance Helper Full-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

Application Close: 05/12/2024

JOB SUMMARY

The mandate of Facility Operations is to operate and maintain all City facilities and City-managed buildings, which represents approximately 900 buildings and includes police, fire, libraries, child care, paramedic posts, recreation, culture, public works, City Hall and other administrative buildings, long-term care facilities, and facility outdoor property. The Facility Operations units deliver facility management and maintenance services within assigned geographic and/or specialty areas.

You are responsible for performing duties associated with the operation and maintenance of all City facilities including but not limited to; minor maintenance and carpentry tasks, painting, grounds maintenance, snow removal, basic repair duties for facilities equipment and general housekeeping tasks while maintaining a high standard of cleanliness and customer service. You may be responsible to work rotational shifts including days, evenings and weekends. 

EDUCATION AND EXPERIENCE

Completion of Grade 10

Up to one month of related experience

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and/or AED certificates are assets

KNOWLEDGE

  • General facility cleanliness and safe work practices
  • Cleaning chemicals and disinfectants and safe application/procedures
  • Effective cleaning techniques
  • WHMIS
  • Customer Service principles
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Able to communicate effectively with the general public and staff
  • Able to work effectively in a team environment
  • Good interpersonal and customer service skills
  • Polite and punctual
  • Possess the physical capability to perform the ongoing duties of the position
  • Prepared to work flexible hours including evenings and weekends
  • Presentable to the public

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Maintenance Helper

City Of Ottawa
Ottawa - 21.1km
  Maintenance & Repair Full-time
  22.84  -  26.73
Application Close: 05/12/2024 JOB SUMMARY The mandate of Facility Operations is to operate and maintain all City facilities and City-managed buildings, which represents approximate...
Learn More
Jul 5th, 2024 at 09:30

Intermediate Officer, Academic Administration Full-time Job

The University Of Ottawa

Administrative Jobs   Ottawa
Job Details

Position purpose:

 

Provides administrative support for services under the office of the JD program assistant dean, including the Common Law Students Centre, the Common Law Admissions Office and the Common Law Professors’ Support Office. Helps ensure they operate smoothly and assists with implementation of activities and projects, while complying with University and Common Law Section policies and procedures.

 

In this role, your responsibilities will include:

 

  • Customer service: Receives, informs and redirects clients. Responds by phone, in person and by email to requests for information directed to the Student Centre, the Admissions Office and the Professors Support Office. Ensures that information and requirements are communicated effectively and fully understood, according to established priorities. Helps with determining external and internal clients’ needs, assessing them and solving problems, to offer high-quality service in keeping with Faculty standards and the University’s vision.

  • Case management: Develops and maintains an efficient filing and records management system to safeguard file confidentiality and ensure that complete, accurate documents are available for future reference or auditing. Co-ordinates record archiving. Maintains a reminder system for files requiring follow up. Co-ordinates, prepares and implements the teaching evaluation undertaking for full- and part-time professors.

  • Administrative writing: Writes and edits documents based on templates and co-ordinates translation of administrative correspondence. Offers administrative support as needed for admission- and academic-related activities, such as managing exams, compiling and entering grades, and deciding on applications to Common Law Section programs.

  • Report production: Conducts analysis and research. Compiles data, statistics and other information, to produce reports that enable discussion, decision-making, special projects and activities.

 

What you will bring:

 

  • Postsecondary education in administration or an equivalent combination of education and work experience, preferably in a postsecondary setting  

  • Three years’ demonstrated experience in an administrative position

  • Knowledge of undergraduate law programs

  • Knowledge and experience regarding interpreting, communicating and applying policies, procedures and processes

  • Experience in managing administrative tasks

  • Experience in gathering and analyzing data and in writing administrative and statistical reports

  • Experience in solving problems independently

  • In-depth experience providing client service

  • Experience using Microsoft 365 applications, Windows and the internet

  • Knowledge of student information and communication systems (including Talisma) (an asset)

  • Ability to deal with conflicting priorities and meet strict deadlines in a fast-paced work environment

  • Organizational and analytical skills, excellent judgment and attention to detail

  • Good listening skills, sense of professional ethics and awareness of the need to maintain confidentiality

  • Commitment to reconciliation, decolonization, equity, diversity and inclusion

  • Bilingualism — English and French (spoken and written)

Intermediate Officer, Academic Administration

The University Of Ottawa
Ottawa - 21.1km
  Administrative Jobs Full-time
  56,626  -  71,528
Position purpose:   Provides administrative support for services under the office of the JD program assistant dean, including the Common Law Students Centre, the Common Law Admissi...
Learn More
Jul 4th, 2024 at 12:45

Receptionist, Health Services Full-time Job

Algonquin College

Medical & Healthcare   Ottawa
Job Details

The receptionist/clerk is the front line position in providing accessible, friendly and efficient customer service for students and staff. This position is part of a team that is the first point of contact for all phone calls regarding booking appointments for medical care, relaying messages to nurses and doctors, requests for medical test results and reports, requests for copies of medical charts, requests for information, points of sale, updating demographics, corresponding with patients, etc.  They also provide medical office assistance to the medical team by assisting patient registration and consent process, updating charts, faxing, managing referrals, ordering supplies, etc.  In addition, the incumbent assists the department staff with statistics of department activity level and client satisfaction surveys.

 

Required Qualifications:

  • Two (2) year diploma or equivalent – preferably in Medical Office Administration or equivalent combination of education and experience;

  • Minimum of three (3) years’ experience in a “high demand” medical office setting is required;

  • Must have excellent oral communication skills in order to communicate with clients/patients, physicians and other clinic staff;

  • Must have strong computer skills with knowledge of Adobe, Microsoft Suite, and Outlook Email.  Familiarity with Electronic Medical Record software such as PS Suite is preferred;

  • Ability to work under pressure in a very busy office environment;

  • Ability to work flexible hours, if required;

  • Experience creating Custom Forms in PS Suite is considered an asset;

  • Experience with Ocean technologies, by Cognizant MD, is considered an asset.

 

Anticipated Weekly Schedule:

  • Monday, Tuesday, Thursday, Friday 8:30am to 3:00pm (24 hours/week)

 

* This position is for P12456

* This position is paid at Payband D - Comparator

Receptionist, Health Services

Algonquin College
Ottawa - 21.1km
  Medical & Healthcare Full-time
  25.92  -  30.01
The receptionist/clerk is the front line position in providing accessible, friendly and efficient customer service for students and staff. This position is part of a team that is t...
Learn More
Jul 2nd, 2024 at 14:10

Client Service Agent Full-time Job

City Of Ottawa

Customer Service   Ottawa
Job Details

Application Close: 04/10/2024

Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list in order of seniority. This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.

JOB SUMMARY

ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service Centres. ServiceOttawa provides a gateway to the City so that residents and businesses don’t have to navigate multiple departments to get what they need. The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. 

In this key client facing and customer service role, you are responsible for providing information and customer services for a wide range of City services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a Client Service Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms (primarily by phone and including electronic/web, email and in-person) in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where requested.  Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards. 

EDUCATION AND EXPERIENCE

Completion of Grade 12 
Post-secondary education and/or training related to Customer Services is an asset

Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations 

KNOWLEDGE

  • Knowledge of customer service delivery mechanisms and computer programs as they relate to products and services within the Client Service Centre
  • Customer Service practices and strategies to resolving customer related complaints
  • Corporate Microsoft computer applications MSWord , Outlook, Excel, Internet Explorer/Ozone, and job specific programs such as LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, Aqacis,CLASS, RSVP, Autoprocess, SAP, etc.
  • General office equipment
  • Corporate cash handling procedures, operation of cash register, balancing cash and preparing daily deposits
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.
  • Knowledge of City of Ottawa organizational structure, services and personnel is an asset

COMPETENCIES, SKILLS AND ABILITIES

  • Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
  • Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
  • Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
  • Organize, multi-task and prioritize work
  • Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
  • Work independently and in a team setting
  • Possess an excellent attendance record 
  • Punctual, reliable and dependable
  • Flexible and adaptable to deal with varying situations
  • Strong listening/comprehension skills
  • Strong organizational skills
  • Work a variety of shifts covering a 24-hour/7-days/week/365-days/year service period

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.       
  • The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:  This position requires the successful candidate to use their own transportation.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Client Service Agent

City Of Ottawa
Ottawa - 21.1km
  Customer Service Full-time
  32.50  -  38.03
Application Close: 04/10/2024 Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list in order of seniority. This list will be use...
Learn More
Jul 1st, 2024 at 12:02

Looking for a job?

Upload your Resume and easily apply to jobs from any device!
Add Your Resume