All jobs within 50 km around Montréal

Requirements:

Languages: Candidates must have knowledge of more than one language.

Education: Candidates need standard educational qualifications such as a high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates don’t need experience although having experience is an asset

Physical Requirements:

• The candidate should be able to work in fast-paced environment
• The candidate should be able to perform repetitive tasks
• The candidate should be able to work under pressure

Other Requirements:

• The candidate should be able to work with being focused on the client
• The candidate should be punctual and also be someone who can be relied on
• The candidate should have an efficient interpersonal skills and also an excellent oral communication

Responsibilities:

• The candidate should be able to address customers’ complaints or concerns
• The candidate should be able to answer inquiries and provide information to customers
• The candidate should be able to take customers’ orders

Benefits:

• The employees get dental plan, disability benefits and vision care benefits
• The employees get as per collective agreement and bonus
• The employees get group insurance benefits, life insurance, maternity and parental benefits and Registered Retirement Savings Plan (RRSP)
• The employees get free parking availability, learning/training paid by employer, on-site amenities, on-site recreation and activities, paid time off (volunteering or personal days), team building opportunities, variable or compressed work week and wellness program

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by email (along with your resume) through below mentioned details.

By Email
[email protected]

Be prepared for the screening questions

• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Your future role on our team

You’ll report to the Department Manager, Infrastructure, Operations and IT Service Centre. You’ll serve as Manager, Operational Solutions, to implement and optimize complex IT solutions in support of operational activities. As such, you’ll manage a team of five people and ensure optimal coordination among management, operational managers and the IT team in achieving strategic objectives. You’ll also help with strategic planning of innovation activities and laboratories in order to make them operational.

With us, you’ll get the opportunity to...

Operations management

• Prepare project plans and workflows, then prioritize and delegate work to ensure objectives are met.
• Lead the entire project life cycle, from kick-off to testing, deployment and operation.
• Manage risks and interdependencies and optimize the flow of improvement initiatives for infrastructure and application development.
• Conduct work meetings with clients to fully understand and prioritize their business needs.
• Advise internal clients and propose solutions to various needs and problems.
• Improve products and services from the product portfolio throughout the application life cycle (finance, user experience, efficiency, simplification, technical performance, cybersecurity, obsolescence, etc.).
• Influence stakeholders to ensure products and applications meet business needs and are aligned with corporate objectives.
• Write follow-up reports, manage change requests and ensure project profitability.
• Manage project budgets, risks and schedules (deliverables, milestones, dates).
• Work proactively with other teams to establish and maintain effective relationships with stakeholders and respond to internal client requests and concerns.
• Assume a leadership role as required to align infrastructure and application platforms.
• Coordinate activities with external suppliers involved in selected solutions.
• Participate in the profitability analysis (business case) for certain projects, if required

Planning

• Define, prioritize and manage the product and application portfolio in collaboration with internal clients and in line with business objectives.
• Work with IT management, suppliers and internal clients to identify optimization and improvement opportunities for the organization.
• Actively participate in portfolio governance to ensure that value-driven investments are prioritized across the firm.
• Manage the allocation of budget allowances for operations and product/application development.

Human resources management

• Coordinate and engage a five-person team of IT analysts and developers to ensure progress and delivery of products to agreed deadlines, quality and processes.
  
• Manage and coach team members in carrying out their activities, developing their skills and updating their expertise.

Do your qualities and values match our corporate culture?

• Entrepreneurial spirit
• Results-driven
• Desire to motivate and train colleagues and internal clients
• Thirst to learn and excel
• Eco-mindful
• Desire to be in the thick of the action
• Ability to see beyond established standards
• Rigorous and ethical

Summary of certifications and job requirements

• University degree in Information Technology or Administration (specializing in information systems or security), or a combination of education and experience deemed equivalent
  
• At least five years of experience as a product manager
  
• Relevant experience in coordination or team management
  
• Proven experience in project management as well as budget and cost control
  
• Bilingual (English and French)
  
• Leadership and team spirit
  
• Strong aptitude for problem-solving and priority management
  
• Ability to work well under pressure
  
• Excellent communication skills
  
• Asset: Knowledge in cybersecurity (Agile and .NET)
  
• Asset: Experience in a consulting engineering environment

At BBA, you get many benefits

• Flexible schedule – Presence at the office and working from home
• A caring environment where everyone’s ideas are listened to and where there’s no sense of hierarchy
  
• Friendly, eco-mindful and high-tech workspaces
  
• Access to an annual premium program for regular employees
  
• A vibrant social club with something for everyone
  
• A collaborative team that shares its ideas and knowledge
  
• A corporate culture that values expertise

“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will be required to work closely with other groups from head office who operate primarily in English, they will report to a manager from head office who is an English speaker, and/or they will serve and English-speaking clientele.”

As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE’s client-focused culture by providing exceptional customer service.

 
Is this the right role for you? In this role you will:

• Assist with client inquiries while delivering memorable service
• Use discretion and problem solving to own the client experience
• Provide personalized solutions by recognizing value add solutions
• Facilitate a culture of passion, accountability, and collaboration by being an active member of your team

Do you have the requirements to succeed in this role? We'd love to work with you if you have:

• Fluency in both English and French
• A broad knowledge of investment products and procedures relating to securities settlement
• The ability to work in a fast-paced environment with volumes dictated by market trends, client demands, and seasonal peaks
• Strong written and verbal communication skills
• The ability to utilize time-management and prioritization skills
• A positive attitude and excitement regarding learning new tasks and skills in order to keep up with changing environments/duties

While not essential, it would be an asset if you have:  

• Completed the Canadian Securities (CSC) and Conduct and Practices Handbook (CPH)
• Completed a post-secondary education in Commerce/Business, or Financial Planning
• Prior work experience in a brokerage or Contact Centre
• Knowledge of the Financial Services Industry

What's in it for you?

• Competitive pay
• The opportunity to gain valuable industry knowledge and expeirence
• The opportunity to advance your career through other roles within Wealth Management and Scotiabank
• A workplace culture built around inclusion, diversity, and potential
• The opportunity to participate in a customized and comprehensive training program

Employment Details:

We value employee training and development. We provide comprehensive training for all successful candidates.

Training takes place Monday-Friday from 9am – 5pm and includes a 4-week onboarding training for all hires and an additional 7 week training for successful individuals who require support to complete their licensing (CSC, CPH) courses. 

Work Hours

The Scotia iTRADE Contact Centre is open 8am-8pm Monday to Friday. Due to the nature of a contact centre environment, flexibility to work evening shifts is required.

Why Scotia iTRADE?

Scotia iTRADE is a top Canadian brokerage committed to helping investors achieve their goals through exceptional service, unique educational tools and resources, and a personalized digital experience. Joining our Contact Centre means working in a fast-paced and rewarding environment, supporting our clients through inbound and outbound calls. Our focus on training and professional development will support you as you build your career with Scotiabank. 

Scotiabank is committed to providing an inclusive, diverse, and accepting environment for all employees. Diverse backgrounds and experiences are what make us better as a whole.   If you need specific accommodations during the hiring process let us know and we will work with you.

What is the opportunity?

We are looking for an Estate Planning Specialist to join the RBC Wealth Management Financial Services team. You will be responsible for achieving Individual Life and Living Benefit product revenue results and annual business plan targets. Using a team selling approach, you will partner with Investment Advisors and Investment Counsellors, their clients, and other members of the Wealth Management team.

What will you do?

• Collaborate and help educate Investment Advisors and Investment Counsellors in matters relating to insurance concepts and how they fit into wealth preservation and wealth transfer strategies.
• Follow up on leads generated through the Wealth Management approach to business to ensure recordkeeping systems accurately reflect progress.
• Develop relationships with Will and Estate Consultants, Financial Planners, HNW Planning and Business Owner Specialists, and other members of the Wealth Management Services team, as well as Branch Management and staff.
• Use a variety of methods to grow revenue, such as client meetings, seminars, "lunch and learns", etc.

What do you need to succeed?
Must-have

• Active approval as a Financial security advisor with the Autorité des marchés financiers (AMF)
• Chartered life underwriter (C.L.U.) title, or registered life underwriter (R.L.U.) title, or financial planner diploma granted by the Institute of Financial Planning (or currently enrolled in such courses)
• University degree in related field
• Minimum of 5 years of seasoned sales experience in the Life Insurance industry
• Bilingualism (English and French) required to serve our clients in the community with English-speaking needs
• Comprehensive experience in wealth preservation and wealth transfer concepts
• Ability to work effectively with peers and upper management and to be perceived by others as team player
• Project a positive and professional image to Investment Advisors/Counsellors, service partners, and external clients
• Actively pursue continuous learning and expanding knowledge on presentation and Insurance/Financial Planning skills
• Computer literate in Insurance Company Illustration software and various PC programs

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

Additional Job Details

1 PLACE VILLE MARIE:MONTRÉAL

MONTRÉAL

Canada

37.5

Full time

Wealth Management

Regular

Commission, Salaried

2024-01-29

2024-03-03

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

• Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
• Nurturing rich, long-standing relationships 
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

Is this role right for you? In this role you will:

• Build strong customer relationships and deliver excellent customer service 
• Uncover and solve customers’ needs 
• Explain complicated concepts simply 
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
• Demonstrate an eagerness to learn and determination to succeed 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

• Have strong customer service skills 
• Are willing to assist in a professional, friendly and efficient manner 
• Are available to work a flexible schedule 
• Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
• Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
• Previous banking experience is a strong asset 

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
• A rewarding career path with diverse opportunities for professional development 
• An organization committed to making a difference in our communities– for you and our customers 
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
• A competitive compensation and benefits package 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.

Meaningful work you’ll be part of

As a Cyber as a Service, Monitoring, L1, Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• A shift based schedule to continuously monitors the alert queue

• Triages security and device alerts 

• Receives phone calls from clients and create necessary ticket for the incident or request and channel it to the required team for action

• Collects data and context necessary to initiate investigation over to Cyber Threat Investigator

• Follows alerts and incidents playbooks/runbooks

• Primarily responsible for security monitoring, detection, response 

• Ensure incident identification, assessment, reporting, communication, mitigation and monitoring

• Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives

• Framework, Review policies and highlight the difficulties in managing SLAs

• Management, administration & maintenance of security devices 

• Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring

• Responsible for integration of standard and non-standard logs in SIEM

• Coordination with stakeholders, build and maintain positive working relationships with them 

Experiences and skills you’ll use to solve

• Relevant experience in Information Technology and Information Security

• Experience in security device management and multiple SIEM platforms 

• Experience in performing vendor management

• In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc.

• Experience in MSSP environment

• Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix

• Proficient in Incident Management and Response

• Knowledge of applications, databases, middleware to address security threats 

• Proficient in preparation of reports, dashboards and documentation

• Excellent communication and initiative skills

• Ability to handle high pressure situations with key stakeholders

• Good Analytical skills, Problem solving and Interpersonal skills

• CISSP and GIAC certifications preferred

• A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

Position Summary
We are looking for an Account Manager for Nespresso working remotely in Montreal on a 14-month contract, reporting to the Regional Sales Manager B2B. The Account Manager will ensure customer acquisition, retention and productivity within the Offices, Hotels, Restaurants, Café/Bars, and ensure high visibility and best in class service (before and after) within high end HORECA/OFFICE prospects and customers to become a category leader. The successful candidate will be responsible for a territory in the Montreal region.

A little bit about us
Our story began 30 years ago with a simple but revolutionary idea- to create the perfect cup of coffee. Nestlé Nespresso has become an international reference for the highest quality coffee and an iconic symbol of refined elegance.
 
We are now in more than 60 countries and our team has grown well beyond 10500 employees. Nespresso Canada continues to drive momentum and innovation in our market segment, and in North America, we are just getting started.

A day in the life of an Account Manager:
As an account manager, you will be responsible for the acquisition of new HORECA (Hotels, Restaurants, Cafés) and office customers in the appropriate target group.  You will maintain and nurture relationships with existing customers and manage coffee consumption on operating contracts.  You will be responsible to optimize customer profitability and implement and ensure compliance with corporate and regional channel guidelines and policies.

You will also: 

• Perform weekly and monthly reporting of sales and business KPI’s
• Successfully convert the customer base into Nespresso Ambassadors
• Leverage current market knowledge & network to accelerate Nespresso’s presence in high end HORECA and OFFICE channel.
• Ensure high visibility within the HORECA/OFFICE Channel via customer acquisition and machine placements in the predefined target group
• Execute the strategy for the HORECA/OFFICE channel to achieve business targets and objectives defined in the Operational Plan
• Work closely with national/regional Nespresso Channel Networks

What will make you successful?
As the successful candidate, you will be the champion for the brand throughout the organisation so you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment.   You will already have Progressive Sales experience, coupled with your highly organised, dynamic approach with account management experience considered a strong asset.  Pro-activity, tenacity and enthusiasm are essential, as is your ability to understand and work within our competitive market. 

You will also have:

• A bachelor’s degree in commerce, economics, hospitality or equivalent
• A full and valid driver’s license is required
• 3-5 years of experience in marketing or sales.  Experience in HORECA or OFFICE channel will be considered a strong asset
• Business oriented, autonomous, diligent, and creative
• Strong communication/presentation skills
• Ability to demonstrate and convey key brand messages with passion, credibility, and sincerity
• Flexible and able to adapt to a changing environment
• Ability to self-manage remotely
• Must be fluently bilingual in English and French

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting sales career you’ve always wanted.

What you need to know

We will be considering applicants as they apply, so please don’t delay in submitting your application.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Security and safety: Criminal record check, Driver’s validity licence check, and Basic security clearance

Transportation information: Own transportation and Public transportation is available
Work setting: Office building

Physical Requirements:

• The candidates should be non-smoking
• The candidates should be able to work under pressure and meet tight deadlines
• The candidates should be prepared for repetitive tasks and exhibit attention to detail
• The candidates should be capable of handling heavy loads and handle weights up to 9 kg (20 lbs)
• The candidates should be physically fit for demanding tasks, comfortable with bending, crouching, and kneeling, able to stand for extended periods, and walk

Other Requirements:

• The candidates should demonstrate dependability, reliability, and prioritize punctuality
• The candidates should possess excellent oral and written communication skills
• The candidates should be flexible, show initiative, exercise judgment, and be organized
• The candidates should have efficient interpersonal skills, be team players, and have a client focus
• The candidates should uphold values and ethics

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to sweep, mop, scrub, and wax hallways, floors, and stairs, and vacuum carpeting, area rugs, draperies, and upholstered furniture
• The candidates should be able to empty trash cans and other waste containers, clean and disinfect bathrooms and fixtures, and perform light housekeeping and cleaning duties
• The candidates should be able to work with minimal supervision, dust furniture, sweep, mop, wash, and polish floors, and clean, disinfect, and polish kitchen and bathroom fixtures and appliances

Benefits:

• The candidates will get free parking available and parking available

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Job reference number and References attesting experience) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?