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Administrative Assistant Full-time Job

Algonquin College

Administrative Jobs   Ottawa
Job Details

Salary Range:

$30.00-$34.77-Hourly

 

Scheduled Weekly Hours:

36.25

 

Anticipated Start Date:

July 22, 2024

 

Length of Contract:

6 months

 

Posting Information

This job posting is now accepting applications from all qualified individuals.

 

Posting Closing Date:

July 4, 2024

 

Please note: jobs are posted until 11:59 pm on the job closing date.

 

Job Description:

The incumbent is responsible to provide front line customer and client service support as well as direct administrative support to the Algonquin Centre for Construction Excellence departments. This includes all its programs and activities, not limited to providing welcome services to students (including apprentices), staff, internal departments (e.g. Registrar’s Office) and external clients/stakeholders by responding to telephone, email and in-person inquiries, preparing routine correspondence, and maintaining the appointment schedules for the various Academic Managers (i.e. Chairs, Associate Chair).

 

The incumbent is also responsible for all adding/dropping courses, Program Council management (e.g. class rep communication to student association), Program Advisory Committee scheduling, database updating and completing minutes. The incumbent also works with the Head of Apprenticeship to provide administrative support related to the college’s required tasks for implementing apprenticeship program delivery.

 

Required Qualifications:

  • Minimum one (1) year certificate or equivalent education related to Office Administration;

  • Minimum three (3) years’ experience in a busy client service oriented environment, some of which should be at a post-secondary institution;

  • Advanced proficiency with MS Office software including Word, Excel, Outlook, and PowerPoint;

  • Highly effective communication (oral and written), interpersonal and client skills;

  • Ability to work well independently within tight time frames and deadline;

  • Demonstrated ability to work effectively as a member of a team;

  • Ability to multi-task and work in a fast paced environment;

  • Self-motivated with strong attention to details;

  • Ability to work under pressure, coordinate activities with conflicting deadlines;

  • Proven ability to analyze a situation to provide information according to policies and procedures;

  • Experience using a student information system such as GeneSIS, would be considered an asset;

  • Demonstrated ability to adapt to new office technology and to learn new software as required;

  • Some knowledge of SharePoint, Visio and Microsoft Access, would be considered an asset.

 

Anticipated Weekly Schedule:

Four (4) days/week (Tuesday to Friday) and is required to be fully on-site.

This position may be subject to extra hours per week on an as needed basis.

 

* This position is paid at Payband F

* Vacancy is for P21233

Administrative Assistant

Algonquin College
Ottawa
  Administrative Jobs Full-time
  30  -  34.77
Salary Range: $30.00-$34.77-Hourly   Scheduled Weekly Hours: 36.25   Anticipated Start Date: July 22, 2024   Length of Contract: 6 months   Posting Information This job posting is...
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Jun 21st, 2024 at 15:43

Booking Services Clerk Full-time Job

City Of Ottawa

Administrative Jobs   Ottawa
Job Details

Application Close: 03/07/2024

JOB SUMMARY

Cultural and Heritage Programs is responsible for multi-disciplinary arts centres, heritage and museum facilities and structures, the delivery of arts, heritage and museum public programming and events, volunteer program development, audience development, and exhibits and research.

You are responsible for providing booking services to facility clients including: responding to inquiries, requests for service, and complaints in accordance with divisional policies and procedures; renting public areas in city theatres; administering booking and rental contracts; assisting in performing the financial functions of the section; participating in event programming and development activities; and performing other related duties to ensure efficient booking services.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 1 year of work experience in customer service, public relations and/or information, communicating with the public, preferably with some experience in a similar role in a theatre environment

Keyboarding and computer experience is essential

KNOWLEDGE

  • Theatrical production including terminology, procedures and practices 
  • General accounting and financial reporting practices, contract administration and contractual agreements

 

Desirable Qualifications:

  • Knowledge of legislation pertaining to licensing, privacy, freedom of information, and copyrights 
  • Knowledge of the performing arts disciplines, the presenting industry, and related industry associations and unions including IATSE, ACTRA, Actor’s Equity and the Musicians Union

COMPETENCIES, SKILLS AND ABILITIES

  • Ability to work independently with minimum supervision and collaboratively with all staff as part of a team  
  • Possess organizational skills and flexibility to plan, organize and prioritize own work, and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
  • Possess computer literacy in MS Office Suite in a Windows environment, including use of Intranet and the Internet
  • Able to use specific and corporate computer applications and software 
  • Possess strong data entry, keyboarding and retrieval skills
  • Able to identify and assess problems and to use analytic and problem solving skills to seek remedies
  • Possess excellent communication and interpersonal skills, and excellent telephone manner
  • Able to interpret and explain written operating rules and procedures  
  • Possess a strong customer service orientation
  • Flexible and adaptable to deal with shifting priorities
  • Able to think logically, and concentrate/focus on accuracy and detail 
  • Possess interpersonal skills and good judgment
  • Possess a work record of good attendance and job performance
  • Able to work a flexible schedule including evenings and weekends when required for performances, event programming and meetings

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.       
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Booking Services Clerk

City Of Ottawa
Ottawa
  Administrative Jobs Full-time
  54,130.44  -  63,330.54
Application Close: 03/07/2024 JOB SUMMARY Cultural and Heritage Programs is responsible for multi-disciplinary arts centres, heritage and museum facilities and structures, the deli...
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Jun 19th, 2024 at 14:47

Client Service Representative Full-time Job

Algonquin College

Customer Service   Ottawa
Job Details

Posting Closing Date:

June 23, 2024

 

Please note: jobs are posted until 11:59 pm on the job closing date.

 

Job Description:

Reporting to the manager of Parking, Lockers, and Card Services, the incumbent is responsible for the delivery of AC Cards and U-passes to eligible students prior to the beginning of each semester.

The incumbent must verify the eligibility of the student by querying student profiles through the card production software before printing the AC Cards and U-Passes. The incumbent will also be required to register every AC card and U-pass through an activator.

 

Required Qualifications:

  • One (1) year certificate in General Office Administration or equivalent

  • Minimum of one (1) year of front line customer service experience in a high-volume environment

  • Computer skills

 

Anticipated Schedule:

  • 24 hours per week (morning and afternoon shifts available - 8:00am-12-30pm or 12:15pm-4:45pm).

  • Weekend as needed

 

*This position is paid at Clerk General C - Payband 5

*Vacancies are for the following positions: P16432, P16901, P17075, P17269, P17268, P17267, P17265, P17264, P17814, P17813, P17812, P17811, P20060, P20059, P20058, P20057, P21222, P21221, P21220

 

This position requires regular on-site work at Algonquin College’s Woodroffe (Ottawa) Campus  

 

 

 (19 Positions Available)

Client Service Representative

Algonquin College
Ottawa
  Customer Service Full-time
  17.64  -  19.16
Posting Closing Date: June 23, 2024   Please note: jobs are posted until 11:59 pm on the job closing date.   Job Description: Reporting to the manager of Parking, Lockers, and Card...
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Jun 17th, 2024 at 15:47

Part-Time Nurse Full-time Job

Algonquin College

Medical & Healthcare   Ottawa
Job Details

Reporting to the Manager of Health Services, the Nurse provides on-campus health care and education to students in collaboration with the Health Services team. The incumbent provides nursing services in cases of non-emergency, emergency, episodic illness, health counselling and occupational health issues. Under medical directives, the incumbent administers/dispenses oral medication, administers injectable medications including, but not limited to, vaccines and tuberculosis screening tests. 

 

The incumbent provides triage and referral/coordinates services internally and with community agencies where appropriate. The incumbent is part of a multidisciplinary team and maintains confidential health records and the organizational and supply needs of the medical office.

 

Required Qualifications:

  • Must have a four (4) year Bachelor of Science, Nursing degree or equivalent;

  • Must have Certificate of Competence from the College of Nurses of Ontario;

  • Minimum of five (5) years progressive relevant nursing experience with a preference for experience in family practice, adolescent health, public health, sexual health, emergency or occupational health setting;

  • Experience working in a medical clinic at a post-secondary institution is preferred;

  • Experience using an Electronic Medical Records system – PS Suite by Telus is preferred;

  • Demonstrated skills as a team player;

  • Excellent communication skills – written and spoken;

  • CPR and AED Training required;

  • Phlebotomy experience is considered an asset;

  • Completion of the TB Screening Training Course is considered an asset.

 

Anticipated Weekly Schedule:

Monday, Thursday & Friday: 8:30AM – 4:45PM Total: 21.75 hrs/week

 

This position requires regular on-site work at Algonquin College’s Woodroffe (Ottawa) Campus

Part-Time Nurse

Algonquin College
Ottawa
  Medical & Healthcare Full-time
  44.60  -  51.73
Reporting to the Manager of Health Services, the Nurse provides on-campus health care and education to students in collaboration with the Health Services team. The incumbent provid...
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Jun 17th, 2024 at 15:45

Electrician Full-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

Application Close: 02/07/2024

JOB SUMMARY

Traffic Signal Installation & Field Programs is responsible for Traffic Signal assembly, installation, modification and maintenance, Traffic Control Room management of data and video equipment and data communications, Signal Timing engineering, Camera assembly, installation, modification and maintenance, and Re-lamping management.

You are responsible for maintaining, trouble-shooting, repairing and modifying electrical systems and associated ancillary equipment for all Traffic Signals of the City of Ottawa.  You are also responsible for the construction, assembly and installation of new electrical equipment as required for ongoing operations. 

EDUCATION AND EXPERIENCE

Completion of Electrician-Construction and Maintenance apprenticeship program of 9000 hours

Additional post-secondary education in electrical and other trades related areas is an asset

Minimum of 5 years of related experience in the installation and maintenance of a variety of electrical equipment such as switchgear, motors, transformers and controllers following acquisition of the Journeyperson’s Certificate.

More extensive exposure to a variety of electrical installations is an asset

CERTIFICATIONS AND LICENCES

Valid Ontario Certificate of Qualification as Electrician-Construction and Maintenance 309A
Must obtain Master Electrician licence with Electrical Safety Authority (ESA) within the timeframe determined by the employer
Valid Ontario unrestricted DZ class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated

KNOWLEDGE

  • Principles of electricity and the methods and techniques for wiring, repairing, inspecting, troubleshooting and maintaining electrical circuitry
  • Preventive maintenance and operation procedures
  • Maintenance and construction methods
  • Electrical/mechanical procedures
  • Ottawa Hydro procedures and protocols for working around high voltage electricity
  • Ontario Hydro Electrical Code
  • Occupational Health and Safety Act and City of Ottawa/departmental health and safety policies and procedures
  • WHMIS
  • Fall Arrest Protection 
  • Asbestos and Asbestos Contained Materials procedures
  • Computer literacy in Microsoft Office Suite (Word, Excel)
  • Must possess the training, experience and knowledge to organize the work and its performance
  • Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures

COMPETENCIES, SKILLS AND ABILITIES

  • Considerable degree of accuracy as hand tools and devices are used requiring a considerable degree of coordination
  • Required to work according to the established standard procedures of the Ontario Electrical Code
  • Ability to give and follow instructions  
  • Latitude for decision making within a general set of guidelines 
  • Deal effectively with multiple demands and conflicting priorities
  • Work and communicate effectively with others
  • Read and interpret engineering plans and documents
  • Ability to prioritize work 
  • Ability to identify problems and develop solutions 
  • Plan, implement, control, complete and inspect projects as assigned with minimum supervision
  • Work well under pressure
  • Prepare written reports
  • Self supervision
  • Display initiative and innovation in solving problems in the field
  • Effective interpersonal skills in order to interact with other supervisors, managers, co-workers and the general public
  • Shows initiative, strong judgment and reliability
  • Available for on-call outside normal working hours including weekends, statutory holidays on a rotating basis. 
  • Respond to call out and arrive on site within 45 minutes
  • Required to work in inclement weather
  • Work above normal working heights
     

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Driver’s License Requirement:  A valid Ontario unrestricted DZ class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Electrician

City Of Ottawa
Ottawa
  Maintenance & Repair Full-time
  76,213.28  -  89,173.76
Application Close: 02/07/2024 JOB SUMMARY Traffic Signal Installation & Field Programs is responsible for Traffic Signal assembly, installation, modification and maintenance, T...
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Jun 17th, 2024 at 14:57

Industrial Millwright/Operator Full-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

Application Close: 27/06/2024

JOB SUMMARY

The mandate of Water Services is to provide treatment and distribution of a sustainable supply of high-quality drinking water and is committed to protecting the environment by collecting and treating wastewater for the health and prosperity of Ottawa. 

You are responsible for planned, unplanned and emergency inspection, testing, installation, maintenance, troubleshooting and/or repair of process mechanical systems and equipment within Water Services’ water treatment, supply and storage facilities (including the Water Purification Plants, pumping stations, reservoirs, elevated tanks, metering facilities and well treatment systems) or wastewater treatment and collection facilities (including Wastewater treatment plant, remote pumping stations, odour control facilities, regulators, lagoons, valve chambers, storage tanks). 

These duties are carried out in an industrial, production, regulated and quality focused environment and, as such, must be completed in consideration of and in close coordination with other engineering, skilled trade and maintenance staff in the Branch.

As a licensed water treatment, wastewater treatment and/or wastewater collection system operator, you are also responsible for operating various pieces of process equipment (in Drinking Water this spans water treatment, distribution and supply process equipment and in Wastewater this spans wastewater treatment and collection process equipment) and/or adjusting various water or wastewater treatment system process parameters, after prior consultation with and in close coordination with other licensed operating staff in the Branch.

Note these systems and equipment include, but are not limited to:  process chemical feed, metering, piping and storage systems (e.g. sulphuric acid, sodium hypochlorite, aluminium sulphate, sodium silicate, sodium bisulphite, sodium hydroxide, potassium permanganate, hydrofluorosilicic acid, aqueous ammonia, etc.), raw water, treated drinking water, effluent water and sanitary sewage screening, processing, metering, piping, pumping and valve systems (fractional horsepower to several thousand horsepower, 6mm to 2450m dia or 4500mm x 3600mm), sludge collection, transfer and mixing systems, pressure and flow control valves, crane, rigging and hoisting systems (up to 5 tons), pumps, blowers, motors, engines, compressors, vacuum systems, gear boxes, clutches, turbines and centrifuges (fractional horsepower to several thousand horsepower). The equipment may or may not be drained, evacuated or energized, during the work, and is located in a variety of locations including chemical feed and storage areas, electrical equipment rooms, machine rooms, generator rooms, pump rooms, valve rooms and chambers, confined spaces, elevated tanks, above and below grade chambers, tanks and reservoirs, outdoor power substations, office areas, etc.

EDUCATION AND EXPERIENCE

Completion of Industrial Millwright apprenticeship program of 8000 hours 

Minimum of 5 years of experience as a licensed Industrial Millwright in a combination of both process-dependant industries and construction services including demonstrated experience in the maintenance, troubleshooting and repair of industrial and process mechanical equipment and the installation, construction and commissioning of process mechanical and chemical feed systems.

CERTIFICATIONS AND LICENCES

Valid Ontario Certificate of Qualification as Industrial Mechanic Millwright 433A
Must obtain and maintain Ontario MOE Operator-in-Training Certificate within the applicable Drinking Water/Wastewater process area, within the timeframe determined by the employer
Must obtain and maintain Ontario MOE Class 1 Operator Certificate within the applicable Drinking Water/Wastewater process area, within the timeframe determined by the employer
Valid Ontario unrestricted G class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated
Valid Certified Cross Connection Control Specialist with Ontario Water Works Association (OWWA)
Transportation of Dangerous Goods training certificate approved in Ontario
Must obtain Mobile Crane Operator 0-8 ton (P930030) training certificate within the timeframe determined by the employer
Must obtain Ontario unrestricted AZ class driver’s licence (or provincial equivalent) within the timeframe determined by the employer
Must obtain Ontario unrestricted DZ class driver’s licence (or provincial equivalent) within the timeframe determined by the employer
Must complete all required on-the-job training/certifications (e.g. WHMIS, fall arrest, confined space entry, etc.) within the timeframe determined by the employer. 

KNOWLEDGE

  • Canadian Building Code
  • Ontario Plumbing Code
  • Relevant Ontario Ministry of the Environment and Climate Change (MOECC) acts, regulations, standards and guidelines
  • Relevant Ontario Ministry of the Labour (MOL) acts, regulations, standards and guidelines
  • Branch, Departmental, Unit and Section roles and responsibilities
  • Relevant City, Branch, Departmental, Unit and Section procedures, policies, manuals and processes 
  • City Purchasing Bylaw and policies as related to authorized purchases and responsibilities
  • CVOR Vehicle Requirements, as identified by the Province
  • Metal pipe, tube and plate heating, forming, cutting, welding, soldering, brazing and jointing tools, methods and techniques
  • No-metal pipe and tube bending, forming, cutting, fusing, bonding and jointing tools, methods and techniques
  • Installation, inspection, testing, maintenance and repair methods and procedures for small to large (fractional to several thousand horsepower) process mechanical equipment including engines, pumps, motors, compressors, gearboxes, turbines, centrifuges, etc.
  • Installation, inspection, testing, maintenance and repair methods and procedures for small to large (6mm to 2450m diameter and 4500mm x 3600mm) process piping, jointing and valve systems, etc.
  • Precision measurement, vibration and alignment techniques and equipment
  • Math concepts applicable to the trade
  • Working knowledge of electrical, electronic and instrumentation equipment, materials and maintenance procedures
  • Computer system applications pertinent to water and wastewater treatment and collection facilities including SCADA Systems and Maintenance Management Systems
  • MS Office and Outlook
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers
  • Knowledge of TSSA rules & regulations
  • Knowledge of operational, monitoring and control functions associated with drinking water treatment and water pumping/storage processes, or wastewater treatment and collection processes is desirable

COMPETENCIES, SKILLS AND ABILITIES

  • Work effectively, with others and independently
  • Communicate clearly and concisely, both orally and in writing, including completing technical, test and other reports or forms
  • Perform trade related preventive and corrective maintenance procedures
  • Able to operate small and large equipment (e.g. Person Lifts, Zoom Boom, Manitou, Forklift etc.)
  • Analyze, identify, prioritize and solve problems quickly and effectively
  • Use a wide range of hand tools, heating, cutting and welding tools, machine shop tools, measurement tools and testing equipment
  • Make precise and accurate measurements layouts
  • Accurately read, interpret and mark-up technical drawings
  • Clearly sketch mechanical schematics and installations
  • Understand and effectively utilize new information for problem-solving and decision-making
  • Good organizational skills
  • Readily establish effective interpersonal relationships
  • Alertness, dependability, punctuality
  • Work well under pressure 
  • Shows initiative, strong judgement and a high degree of reliability
  • Physical ability to perform assigned tasks, including climbing ladders, scaffolds and elevated tanks, entering confined spaces
  • Willingness to work outside of normal hours
  • Utilize appropriate or specialized PPE and safety equipment such as SCBA, rescue equipment, personal gas monitors and fall protection

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted. 
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Industrial Millwright/Operator

City Of Ottawa
Ottawa
  Maintenance & Repair Full-time
  81,960.32  -  95,896.32
Application Close: 27/06/2024 JOB SUMMARY The mandate of Water Services is to provide treatment and distribution of a sustainable supply of high-quality drinking water and is commi...
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Jun 17th, 2024 at 14:56

Clerk, Administrative and Financial Support Full-time Job

City Of Ottawa

Administrative Jobs   Ottawa
Job Details

Application Close: 28/06/2024

JOB SUMMARY

You are responsible for providing clerical and administrative support to program staff by performing word processing/typing, data entry, and filing activities; compiling and providing information pertaining to program documents and reports; maintaining program inventory; liaising with internal staff, external stakeholders, and members of the public; purchasing goods/services; scheduling meetings; and responding to inquiries and complaints.   

EDUCATION AND EXPERIENCE

Completion of 1 year of post-secondary training in office administration or related field

Minimum of 2 years of related office/administrative experience

KNOWLEDGE

  • General organization and activities of the specific program/unit/branch/department
  • Corporate, departmental and branch policies and procedures
  • Office practices and procedures
  • Corporate Records Management system
  • Corporate computer and software applications such as Windows, Word, Excel, Access, etc.
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.
     

COMPETENCIES, SKILLS AND ABILITIES

  • Ability to communicate clearly and concisely to clients, public, peers and supervisors both verbally and in writing
  • Excellent interpersonal skills  
  • Organize, multi-task and prioritize work
  • Work independently with minimal supervision
  • Ability to complete work assignments within deadlines
  • Ability to document/record information 
  • Tact and discretion
  • Awareness of and sensitivity to program specific targets/population needs
  • Initiative and reliability
  • Ability to maintain confidential information

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing required.      
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted. 
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Clerk, Administrative and Financial Support

City Of Ottawa
Ottawa
  Administrative Jobs Full-time
  56,634.76  -  66,266.20
Application Close: 28/06/2024 JOB SUMMARY You are responsible for providing clerical and administrative support to program staff by performing word processing/typing, data entry, a...
Learn More
Jun 17th, 2024 at 14:54

OPH - Clinical Receptionist Full-time Job

City Of Ottawa

Administrative Jobs   Ottawa
Job Details

Application Close: 28/06/2024

JOB SUMMARY

The mandate of the Health Protection Service is to advance the health of Ottawa residents through the provision and delivery of integrated, client-centric health protection services and programs including: Infection Prevention & Control, Sexual Health, Communicable Diseases, Outbreak Management, Substance Misuse, Emergency Preparedness, Response and Recovery, Food Safety, Safe Water, Health Hazards Prevention and Management, and Healthy Environments as outlined in Ontario Ministry of Health and Long-Term Care standards, protocols and guidelines.  

You perform all phases of clinical reception duties including greeting clients, answering phones, scheduling appointments, inputting data, maintaining an accurate patient/records management system, accepting payments for sales and providing test results to clients. You also provide administrative support to ensure the smooth operation of the clinic.

EDUCATION AND EXPERIENCE

Completion of 1 year post-secondary certificate in office administration or related field

Minimum of 2 years of related office/administrative experience, preferably in health clinic/setting

Experience with graphics and desktop publishing procedures and software is desirable

KNOWLEDGE

  • Office and clinical administrative procedures 
  • Advanced word processing skills 
  • Excel and Power point software at the intermediate level 
  • Database software including, but not limited to, systems such as iPHIS
  • Various features of fax machine and photocopier to level of simple troubleshooting and for the coaching of others
  • Knowledge of basic medical terminology and harm reduction approach
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Strong interpersonal and communication skills combined with excellent customer service skills especially during busy period, stressful situations or emergencies
  • Ability to deescalate client interactions in a safe manner
  • Detail oriented, able to schedule appointments meticulously, prepare individual client records correctly using an electronic database
  • Processing payments from the public (our clients) accurately following protocol
  • Organize and prioritize work
  • Format documents using the concepts taught at Advanced Word level 
  • Use Excel to intermediate level 
  • Use PowerPoint to prepare presentations 
  • Search and retrieve information from the Internet 
  • Generate computerized reports 
  • Proofread and edit documents processed 
  • Set up and maintain filing systems, both hard copy and electronic forms 
  • Use scanner and colour printer and other office equipment effectively and efficiently
  • Displays initiative, reliability, flexibility, punctuality and good judgement skills
  • Non-judgemental and discretion on sensitive issues 
  • Able to work in an environment of changing priorities and multiple demands 
  • Develops a general understanding of public health issues, able to work with the public to provide frontline services
  • Able to work effectively in environment focusing on sexual health and harm reduction 
  • Clear communications skills 
  • Good interpersonal skills including establishing an effective working relationship with professional staff and other branch support staff 
  • Problem-solving skills 
  • Organizational and time management skills
  • Work a variety of shifts covering day and evening service periods

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.    
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement  
  • Immunization Policy: OPH has an immunization policy requiring all employees to report their COVID-19 and Influenza vaccination status annually
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

OPH - Clinical Receptionist

City Of Ottawa
Ottawa
  Administrative Jobs Full-time
  59,153.64  -  69,209.14
Application Close: 28/06/2024 JOB SUMMARY The mandate of the Health Protection Service is to advance the health of Ottawa residents through the provision and delivery of integrated...
Learn More
Jun 17th, 2024 at 14:53

Contact Center Representative Full-time Job

TD Securities

Customer Service   Ottawa
Job Details

We’re delighted that youre considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.  

 

Colleague Development  

If youre interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.  

 

Training & Onboarding 

We’re hosting in-person training and onboarding sessions at 1595 Telesat crt for10 weeks to ensure you’ve got everything you need to succeed in your new role.  

 

InterviewProcess  

We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call. 

 

National Occupation Classification (NOC) Code 

14201 – Banking, insurance and other financial clerks (NOC) 

 

 

KEY ACCOUNTABILITIES

 

CUSTOMER

  • Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions
  • Identify customer needs and determine solutions to customer problems
  • Use ability to discover and advise on meeting/exceeding customer needs by asking curious questions
  • Offer comprehensive product knowledge and/or guidance as it relates to their respective business area
  • Ensure customer/partner problems are handled appropriately the first time, escalating issues when necessary
  • May identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
  • Expected to meet the needs of customers/partners by offering advice/guidance based on their total financial situation and possessing a thorough knowledge of customer/partner life cycle needs
  • Identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
  • Complete a broad range of financial transactions (e.g., withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
  • Identify customer needs and determine solutions to customer problems, particularly as it relates to digital banking products and services

 

SHAREHOLDER

  • Contribute to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth
  • Promote full suite of products, advice, services and banking capabilities
  • Understand and apply operating policies and procedures
  • Contribute to business objectives for Operational Excellence
  • Support the timely and accurate completion of business processes and procedures
  • Escalate non-standard or hig- risk transactions / activities as necessary
  • Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
  • Support and participate in process improvement opportunities
  • Ensure necessary due diligence to support the accuracy of all customer transactions / activities
  • Be knowledgeable of and comply with Bank Code of Conduct

 

EMPLOYEE / TEAM

  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand champion for your business area/function and the bank, both internally and/or externally

 

BREADTH & DEPTH

  • Requires developed knowledge and skills to offer service and advice for a range of product and services
  • Requires a broad knowledge and understanding of the full product suite, services and processes of the business area, and can be characterized as low to moderate in complexity/risk
  • Provide exceptional inbound and/or outbound service and/or advice support to customers/partners on a range of moderately complex financial products and services.
  • Provides recommendations and guidance to customers and / or internal partners
  • Provides solutions to problems in customer situations that are atypical or infrequent, or not covered by stated processes
  • Understands how the team integrates with others to accomplish business objectives
  • Impacts the quality, timeliness and effectiveness of the advice team or services provided to customers
  • Suggests improvements to work practices and advice or customer service processes to achieve results or improve efficiency of the advice team
  • Explains detailed and/or complicated information within the team; builds working relationships with customers and related teams
  • Identifies and resolves issues within discretion and authority on processes, transactions or escalates internally as required
  • Requires full proficiency gained through job related training to perform a range of activities
  • Generally reports to a Team Manager  

 

EXPERIENCE & EDUCATION

  • High School diploma, Undergraduate degree and/or
  • 1+years of relevant experience
  • NOTE:  Roles within this job family may require various accreditations and/or licenses based on the business supported and/or regulatory requirements

Contact Center Representative

TD Securities
Ottawa
  Customer Service Full-time
We’re delighted that you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re co...
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Jun 17th, 2024 at 12:24

OPH - Indigenous Health Specialist Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Application Close: 28/06/2024

JOB SUMMARY

The Health Equity, Diversity and Inclusion unit functions as a centre of expertise and is accountable to advance health equity and inclusion commitments, policies, Indigenous reconciliation commitments and diversity plans across the department. Ottawa Public Health (OPH) is committed to providing services and programs that are diverse and carefully designed to meet the health needs of Ottawa, and not overlook the needs of diverse and marginalized populations while always attempting to reduce barriers to access. 

You are responsible for supporting the implementation and evaluation of the OPH Reconcili-Action plan, and advising on building capacity for meaningful engagement with Indigenous organizations and communities to support population health. You develop and implement a strategic organizational approach to Indigenous cultural safety, including internal education and capacity building activities, and develop an engagement and relationship building strategy with Indigenous organizations and communities. You work within an anti-racism/ anti-oppression framework that acknowledges systemic racism and seeks to ensure fairness and equitable access for everyone.

You provide strategic policy analysis and environmental scanning of new developments, trends and issues in the public health and broader health system as they relate to Indigenous cultural safety and engagement with Indigenous organizations and communities. You keep abreast of initatives that may influence the progression of program objective, including but not limited to: National Inquiry on Missing and Murdered Indigenous Women and Girls (MMIWG) - Calls to Justice; United Nations Declaration on the Rights of Indigenous People(UNDRIP); and, Truth and Reconciliation Calls to Action (TRC) 

EDUCATION AND EXPERIENCE

Completion of a 4-year degree in a relevant discipline including, Indigenous Studies, Social Work, Public Policy, Health Administration, Public Health, Organizational Development, Adult Education or related field

A minimum of 3 years of related experience working with Indigenous organizations and communities. Must have knowledge and lived experience related to Indigenous health. 

KNOWLEDGE

  • Strong understanding of Indigenous perspectives, cultures, and local Indigenous and community groups and agencies.
  • In-depth understanding of current issues affecting Indigenous communities, particularly related to health and public health.
  • Understanding of and experience working with anti-racist, anti-oppressive and culturally safe approaches, and in creating safe and inclusive environments. 
  • Knowledge of and sensitivity to current and emerging issues related to health and wellness of Indigenous peoples (preferably through lived experience) as they pertain to Ottawa Public Health’s mandate. 
  • Knowledge of Indigenous pedagogy and Indigenous worldviews is strongly preferred. 
  • Understanding of Indigenous history, colonization, racism, Truth and Reconciliation Commission Calls to Action, and OCAP® Principles (ownership, control, access and possession). 
  • Knowledge of techniques and methodologies for establishing relationships with Indigenous organizations 
  • Knowledge of a variety of change management theories and methodologies. 
  • Knowledge of consultation and engagement principles and practices related to building relationships with Indigenous organizations and communities. 
  • Knowledge of the Ontario’s public health sector and broader health system, and of provincial and/or First Nations, Inuit and Métis government processes. 
  • Knowledge of project management techniques and methodologies 
  • Proficiency in MS Office (Word, Excel, PowerPoint and Visio) and familiarity with SharePoint.objectives.
  • Knowledge of Ottawa organizations and services that serve diverse populations, and in particular, communities that face barriers.  
  • Knowledge of Indigenous languages would be an asset  
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Demonstrated ability to create partnerships and lead collaborative meetings and initiatives  
  • Demonstrated ability to develop and maintain relationships with community partners and organizations that serve First Nations, Inuit, and or Métis  
  • Oral communication, consulting and interpersonal skills to provide advice in the provision of ensure consistent messaging and timely corporate response to complaints or concerns raised by partners, clients, stakeholders and the public.  
  • Ability to communicate and relate to Inuit with sensitivity to cultural and governance differences.
  • Ability to speak Inuktitut or another indigenous language 
  • Stakeholder engagement and consultation/facilitation skills to influence and contribute to planning processes.  
  • Written communication skills to develop strategies, plans, presentation, protocols and guides for Indigenous cultural safety and meaningful engagement with Indigenous organizations. 
  • Oral communication and influencing skills to promote the use of the Ottawa Public Health’s Indigenous Engagement framework.  
  • Ability to communicate and relate to Indigenous peoples and organizations with cultural competency and consideration of the diversity of Indigenous nations. 
  • Relationship building skills to develop and build partnerships and business relationships with key public health stakeholders and Indigenous partners.
  • Strategic thinking skills to enable effective participation in initiatives that require thought leadership.
  • Skills and the ability to lead initiatives from conceptualization to realization to lead, manage and/or participate in a variety of projects 
  • Ability to undertake research, plan and problem solve
  • Ability to work effectively as a team member and independently.

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Driver’s License Requirement:  This position requires the successful candidate to use their own transportation.  
  • Immunization Policy: OPH has an immunization policy requiring all employees to report their COVID-19 and Influenza vaccination status annually
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

OPH - Indigenous Health Specialist

City Of Ottawa
Ottawa
  Medical & Healthcare Full-time
  91,476.84  -  111,314.84
Application Close: 28/06/2024 JOB SUMMARY The Health Equity, Diversity and Inclusion unit functions as a centre of expertise and is accountable to advance health equity and inclusi...
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Jun 11th, 2024 at 14:07

General Repair Technician Full-time Job

BGIS

Maintenance & Repair   Ottawa
Job Details

General Repair Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

•    Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

  • Performs work in accordance with established processes and practices.
  • Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
  • Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
  • Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
  • Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
  • Operates facility mechanical and other systems
  • Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
  • Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

  • Participates in and assists with facility-related projects.
  • Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
  • Maintains all assigned tools and arranges for repair and replacement where required
  • Submits all expenditures on a timely basis.
  • Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

  • High school diploma plus trades training and/or certification or licensing.
  • Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
  • Sound knowledge of processes and practices relating to facility operations and maintenance
  • Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
  • Possesses a strong environmental, health, and safety mindset.
  • Strong client-service orientation along with a high sense of urgency
  • Knowledge and understanding of Building Automation Systems (BAS)
  • Knowledge and understanding of HVAC Systems 
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
  • Mentoring skills required to support lower level technician’s development
  • Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
  • Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
  • Must be capable of obtaining appropriate security clearance
  • Hold a valid driver's license

Licenses and/or Professional Accreditation (one of the following bullet points)

  • Building Operator Certification or equivalent through an accredited institution required
  • Provincial HVAC or apprentice license (ex: Gasfitter I & II license  refrigeration license, etc.)

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

General Repair Technician

BGIS
Ottawa
  Maintenance & Repair Full-time
General Repair Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preven...
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Jun 10th, 2024 at 16:16

Administrative Specialist Full-time Job

Scotiabank

Administrative Jobs   Ottawa
Job Details

As a Regional Administrative Specialist, you will be responsible for providing administrative and operational support to Financial Consultants and Portfolio Managers.

 

Is this role right for you? In this role you will:

  • Process documentation requests and input transaction requests as directed by Financial Consultants
  • Partner with Financial Consultants and Portfolio Managers in booking client meetings
  • Respond effectively to all inquiries from current and prospective clients concerning MD products and services
  • Respond to last minute requests from Financial Consultants during client meetings
  • Maintain a follow-up system for inquiries, complaints, and problem resolution, ensuring that established MD service standards are being met in a timely manner
  • Provide support and participate in the research and resolution of client issues
  • Complete file preparation for Financial Consultants and Portfolio Managers in advance of client meetings
  • Prepare and process new account documentation as required 
  • Update the database for all client contact, ensuring that all client information & notes are recorded correctly
  • Maintain monthly compliance related tasks as required
  • Liaise with accountants and third parties as required
  • Prepare business correspondence to clients and third parties
  • Participate in projects as required
  • Provide reception coverage and general office duties
     

The Must Haves:

  • Community college diploma in Business Administration or equivalent
  • 2 years’ experience in an administrative or clerical position, preferably within the financial services industry
  • Proficiency in the use of Microsoft Windows and its applications including Excel, Word, PowerPoint, and MS Outlook
  • Working knowledge of CRM2 
  • Canadian Securities Course (CSC) & Conduct and Practice Handbook (CPH) are considered assets

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

  • A dedication to client service
  • Strong organizational skills
  • Strong attention to detail and follow-through skills
  • Excellent verbal and written communication skills
  • Initiative and are resourceful
  • An ability to work independently or effectively within a team
  • An ability to manage multiple priorities in a fast- paced environment
  • An ability to effectively manage change
  • A focus on achieving results  

Administrative Specialist

Scotiabank
Ottawa
  Administrative Jobs Full-time
As a Regional Administrative Specialist, you will be responsible for providing administrative and operational support to Financial Consultants and Portfolio Managers.   Is this rol...
Learn More
Jun 7th, 2024 at 13:57

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