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327 Jobs Found

Sawmill worker Full-time Job

Scierie Serdam Inc.

General Category   Montréal
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset

Location: 7 rue de la Coop,La Rédemption, QC G0J 1P0
Shifts: Day, Morning
Work setting: Sawmill

Physical Requirements:

  • The candidates should be physically demanding, and a repetitive tasker
  • The candidates should be able to sit, stand, and walk for extended periods
  • The candidates should be able to handle weight Up to 13.5 kg (30 lbs)
  • The candidates should be able to handle Hand-eye co-ordination
  • The candidates should be able to handle heavy loads
  • The candidates should be able to do manual dexterity
  • The candidates should be able to work in noisy area, and dusty area

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to feed conveyors, hoppers, saws and drying machines
  • The candidates should be able to load chips, sulphur and processing materials
  • The candidates should be able to sort, pile and transport wood products
  • The candidates should be able to remove scrap lumber and wood chips for reprocessing
  • The candidates should be able to assist other processing workers

Benefits:

  • The candidates will get group insurance benefits, health care plan, and free parking

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, copy of portfolio or relevant work examples, and job reference number) through below mentioned details.

By email
[email protected]

Sawmill worker

Scierie Serdam Inc.
Montréal - 8.93km
  General Category Full-time
  19.50
Requirements: Languages: Candidates must have knowledge of the French Language Education: Candidates don’t need standard educational qualifications Experience: Candidates don’t nee...
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Mar 10th, 2024 at 07:58

Video Journalist Part-time Job

Rogers

Marketing & Communication   Montréal
Job Details

Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network. Come build a rewarding career at Rogers and be a driving force behind our success story!

Are you passionate about storytelling and local news? Do you have the skills required for working in a modern, multi-platform, continuous news operation, with an aptitude and desire to learn more?  Are you a creative, solution-oriented thinker?  Do you have the courage to find new ways to tell the story, no matter the platform? Then CityNews is looking for you. We have an opening for a next level full time video journalist position on the dynamic CityNews Montreal team.

 

Responsibilities:

  • Pitches fresh, original stories

  • Shoots, edits, reports and presents news stories on all platforms - including continuous posting to website, Twitter, Facebook, Instagram, and other platforms, throughout the shift to engage audience 

  • Organizes material and writes engaging, relevant and concise news stories under tight deadlines according to prescribed editorial style and format standards

  • Presents scripted and unscripted coverage live on-air and on other media platforms from remote locations and/or in-studio environment - including LIVE on social media platforms

  • Generates compelling story ideas and knowledgeable contacts and responds to breaking news situations quickly and accurately

  • Generates compelling multi-media content

  • Posts to digital throughout the day and writes articles for web content

  • Be fluent in social media trends with personal accounts and the knowledge to use it to generate stories and ideas

 

Being a Rogers team member comes with some great perks & benefits including:

 

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

 

Qualifications:

  • Proven experience generating powerful, credible original content

  • Proven experience operating a video camera and editing to deadlines

  • Relevant degree / diploma from a recognized post-secondary institution

  • A person who relentlessly pursues a story beyond the headline

  • A person who’s not afraid to push for answers

  • A person who truly understands multi-platform coverage and doesn’t feel bound by the confines of a typical Television reporter package

  • A person who won’t let a dead end stop them from producing a compelling story

  • Excellent knowledge of the cultural and political landscape of the city

  • Excellent interpersonal and communication skills

  • Proven ability to work well in a team environment

  • Must be able to multi-task, deliver great content under tight deadlines and work well under pressure

  • Ability to be flexible in a changing work environment

  • Ability to consistently generate original content ideas

  • Must be available to work evenings and weekends

  • On air experience and live presentation experience

  • Knowledge of Wordpress an asset

  • A full drivers license

 

 

 

 

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 1200, avenue McGill College (179), Montreal, QC
Travel Requirements: Up to 10%
Posting Category/Function: Broadcasting & On-Air Talent

Video Journalist

Rogers
Montréal - 8.93km
  Marketing & Communication Part-time
Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of speciali...
Learn More
Mar 8th, 2024 at 11:06

Sales Associate Full-time Job

Scotiabank

Sales & Retail   Montréal
Job Details

Job Summary:

 

As a Sales Administrative Specialist with Dynamic Funds, your primary responsibilities will involve processing expense reports, maintaining business contracts and verifying details in CRM. Sales Administrative Specialist support the Sales Team by completing expense reports in a timely manner, working closely with Compliance to ensure proper due diligence is maintained on events and works with vendors to coordinate completion of contracts.

 

Responsibilities include:

 

  • Completing expense reports for Wholesalers by collecting and scanning receipts, inputting any necessary information into the CRM and initiating the (workflow) approval process;
  • Charges expenses to correct G/L codes and cost centers by analyzing receipts and invoices; recording entries;
  • Protects organization's value by verifying Dynamic Sales Policies and Procedures spending limits are properly maintained;
  • Solicits contracts from vendors on behalf of Dynamic Sales:
  • Creates and manages a contracts strategy;
  • Works closely with Legal to ensure contracts are standardized and approved;
  • Works closely with other Sales Associates to assist in in the overflow of work whenever necessary;
  • Working closely with other internal partners, including Compliance, Product Management, Marketing and Mail Distribution to coordinate activities when necessary;
  • Adapt to changing internal policies initiated by shifting trends within our industry;
  • A strong sales acumen to learn, grow and develop within the team as an Inside Sales candidate within 2 years.

 

 

Requirements:

 

  • Minimum Bachelors degree in a field such as Commerce, Finance, Business Administration;
  • CSC or IFIC certification preferable.
  • Attention to Detail, Thoroughness, Organization, Analyzing Information , Accounting, PC Proficiency, Data Entry Skills, General Math Skills

 

The Opportunity: At Dynamic Funds we strive to beat the market, not be the market, by encouraging opinions and creativity that allow our employees to deliver to their full potential. The ideal candidate will successfully perform these tasks, as a learning opportunity, to become a candidate for an Inside Sales Representative position within a few years.


Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because  they will serve and English-speaking clientele.

Sales Associate

Scotiabank
Montréal - 8.93km
  Sales & Retail Full-time
Job Summary:   As a Sales Administrative Specialist with Dynamic Funds, your primary responsibilities will involve processing expense reports, maintaining business contracts and ve...
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Mar 5th, 2024 at 11:26

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Montréal
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Location(s):  Canada : Quebec : New Richmond 

Customer Experience Associate

Scotiabank
Montréal - 8.93km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
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Mar 4th, 2024 at 13:47

Equipment Operators Full-time Job

Canadian Pacific Railway

Transportation & Logistics   Montréal
Job Details

PURPOSE OF THE POSITION:

CPKC is hiring fulltime Equipment Operators in order to facilitate the safe and efficient loading of domestic and international containers at the Intermodal facility in Lachine, Quebec.

Starting position includes operation of various intermodal equipment (shunt trucks etc.) at the rate of $29.661 and offers near term progression to other positions within the facility, example Utility Ground at the rate of $30.985 and Heavy Equipment Operator at the rate of $34.959.

 

POSITION ACCOUNTABILITIES:

  • Operation of various terminal equipment including shunt trucks, light duty pickup trucks, fuel trucks, trailers, chassis, forklift, sweeper truck, etc
  • Hostling containers/chassis within terminal to support train loading operations
  • General duties, as required, including pre-tripping of perishable intermodal containers, building electric reefer container sets on railcars, plug in reefers on ground and monitor performance
  • Perform visual inspection and report on damages and defects of intermodal equipment
  • Prepare railcars for proper loading of different-size containers by placement of pedestals and spacers
  • Assist in securement of containers once loaded to railcar (walking on railcar platforms, locking/unlocking IBC’s)
  • Update system as required once work is completed
  • Other miscellaneous duties as/when required
  • This is a safety-sensitive position within an environment of heavy equipment and constant flow of traffic

 

POSITION REQUIREMENTS:

  • Applicant must have High School or equivalent
  • Possess advanced reading and writing skills, including the ability to follow advanced written instruction and/or training in skills such as driving
  • Be in possession of a valid driver licenses

 

WHAT CPKC HAS TO OFFER:

  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Annual Fitness Subsidy
  • Part-time Studies Program

 

ADDITIONAL INFORMATION:

Medical Requirements:
Operating safely is a core foundation of CPKC. Our commitment is to protect our people, customers, communities in which we operate, the environment and our assets. We are also committed to a healthy and safe workplace. CPKC’s Alcohol and Drug Policy and Procedures (“Policy and Procedures”) support these commitments.   All new hires for a safety sensitive position will be required to complete a pre-employment medical that includes a physical, vision, hearing, alcohol, and drug audit assessment. Pre-employment qualification drug test(s) are also required. This includes candidates participating in the Trainee Program who will also be required to pass a drug test during the training process before receiving final qualification for the position.

 

Background Investigation:

The successful candidate will need to successfully complete the following clearances:       

  • Criminal history check
  • Education verification

 

CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA)”.

Equipment Operators

Canadian Pacific Railway
Montréal - 8.93km
  Transportation & Logistics Full-time
PURPOSE OF THE POSITION: CPKC is hiring fulltime Equipment Operators in order to facilitate the safe and efficient loading of domestic and international containers at the Intermoda...
Learn More
Mar 4th, 2024 at 10:50

Bilingual Communication Support Specialist Full-time Job

Nordia

Customer Service   Montréal
Job Details

Every day, thousands of Nordia representatives provide solutions and build trust with our professional partners' customers across Canada. Do you have customer service experience and would like to play a meaningful role in helping those most in need? We have the right position for you on our Montreal team.

 

As a Bilingual Communication Support Specialist, you'll help people with disabilities (verbal or auditory) communicate with a loved one, a service provider or any other necessary contact. By helping people overcome their communication challenges, you can have a positive impact on their lives.

 

What we offer:

  • Hourly rate of $19.25 after training - includes an hourly premium for weekend work and one for bilingualism;
  • Fully paid training and coaching program;
  • An exceptional work environment: bright, spacious, relaxation areas, games room and more;
  • Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferred pricing on insurance; discounts on telecommunications products and services.

Responsibilities

  • Using a variety of adapted communication tools, you facilitate the daily lives of people with verbal or hearing impairments;
  • You facilitate interaction between the caller and a loved one, a service provider or any other necessary contact;
  • Your empathy and commitment to others enable you to ensure a warm and pleasant experience for everyone you meet.

Qualifications

What you need to succeed:

  • Available to work from our Montreal center up to 40 hours/week from Sunday to Saturday, 24 hours a day - your flexible schedule is essential to our callers' daily lives;
  • Proven ability to enter data quickly and accurately;
  • Ability to multi-task;
  • High school diploma or equivalent completed;
  • Bilingual – you will need to interact with French and English-speaking people in Canada and will need to answer calls in English between 50% to 80% of the time.
 

Training start date: March 25th, 2024

Bilingual Communication Support Specialist

Nordia
Montréal - 8.93km
  Customer Service Full-time
Every day, thousands of Nordia representatives provide solutions and build trust with our professional partners' customers across Canada. Do you have customer service experience an...
Learn More
Feb 26th, 2024 at 11:59

Call centre agent customer service Full-time Job

Les Rôtisseries St-Hubert Ltée

Customer Service   Montréal
Job Details

Requirements:

Languages: Candidates must have knowledge of more than one language.

Education: Candidates need standard educational qualifications such as a high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates don’t need experience although having experience is an asset

 

Physical Requirements:

  • The candidate should be able to work in fast-paced environment
  • The candidate should be able to perform repetitive tasks
  • The candidate should be able to work under pressure

Other Requirements:

  • The candidate should be able to work with being focused on the client
  • The candidate should be punctual and also be someone who can be relied on
  • The candidate should have an efficient interpersonal skills and also an excellent oral communication

Responsibilities:

  • The candidate should be able to address customers’ complaints or concerns
  • The candidate should be able to answer inquiries and provide information to customers
  • The candidate should be able to take customers’ orders

Benefits:

  • The employees get dental plan, disability benefits and vision care benefits
  • The employees get as per collective agreement and bonus
  • The employees get group insurance benefits, life insurance, maternity and parental benefits and Registered Retirement Savings Plan (RRSP)
  • The employees get free parking availability, learning/training paid by employer, on-site amenities, on-site recreation and activities, paid time off (volunteering or personal days), team building opportunities, variable or compressed work week and wellness program

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by email (along with your resume) through below mentioned details.

By Email
[email protected]

Be prepared for the screening questions

  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?

Call centre agent customer service

Les Rôtisseries St-Hubert Ltée
Montréal - 8.93km
  Customer Service Full-time
  15.25  -  15.75
Requirements: Languages: Candidates must have knowledge of more than one language. Education: Candidates need standard educational qualifications such as a high school, bachelor’s...
Learn More
Feb 23rd, 2024 at 12:42

Corporate IT - Operational Solutions, Team Leader Full-time Job

BBA

IT & Telecoms   Montréal
Job Details

Your future role on our team

You’ll report to the Department Manager, Infrastructure, Operations and IT Service Centre. You’ll serve as Manager, Operational Solutions, to implement and optimize complex IT solutions in support of operational activities. As such, you’ll manage a team of five people and ensure optimal coordination among management, operational managers and the IT team in achieving strategic objectives. You’ll also help with strategic planning of innovation activities and laboratories in order to make them operational.

With us, you’ll get the opportunity to...

Operations management

  • Prepare project plans and workflows, then prioritize and delegate work to ensure objectives are met.
  • Lead the entire project life cycle, from kick-off to testing, deployment and operation.
  • Manage risks and interdependencies and optimize the flow of improvement initiatives for infrastructure and application development.
  • Conduct work meetings with clients to fully understand and prioritize their business needs.
  • Advise internal clients and propose solutions to various needs and problems.
  • Improve products and services from the product portfolio throughout the application life cycle (finance, user experience, efficiency, simplification, technical performance, cybersecurity, obsolescence, etc.).
  • Influence stakeholders to ensure products and applications meet business needs and are aligned with corporate objectives.
  • Write follow-up reports, manage change requests and ensure project profitability.
  • Manage project budgets, risks and schedules (deliverables, milestones, dates).
  • Work proactively with other teams to establish and maintain effective relationships with stakeholders and respond to internal client requests and concerns.
  • Assume a leadership role as required to align infrastructure and application platforms.
  • Coordinate activities with external suppliers involved in selected solutions.
  • Participate in the profitability analysis (business case) for certain projects, if required

Planning

  • Define, prioritize and manage the product and application portfolio in collaboration with internal clients and in line with business objectives.
  • Work with IT management, suppliers and internal clients to identify optimization and improvement opportunities for the organization.
  • Actively participate in portfolio governance to ensure that value-driven investments are prioritized across the firm.
  • Manage the allocation of budget allowances for operations and product/application development.

Human resources management

  • Coordinate and engage a five-person team of IT analysts and developers to ensure progress and delivery of products to agreed deadlines, quality and processes.
  • Manage and coach team members in carrying out their activities, developing their skills and updating their expertise.



Do your qualities and values match our corporate culture?

  • Entrepreneurial spirit
  • Results-driven
  • Desire to motivate and train colleagues and internal clients
  • Thirst to learn and excel
  • Eco-mindful
  • Desire to be in the thick of the action
  • Ability to see beyond established standards
  • Rigorous and ethical

Summary of certifications and job requirements

  • University degree in Information Technology or Administration (specializing in information systems or security), or a combination of education and experience deemed equivalent
  • At least five years of experience as a product manager
  • Relevant experience in coordination or team management
  • Proven experience in project management as well as budget and cost control
  • Bilingual (English and French)
  • Leadership and team spirit
  • Strong aptitude for problem-solving and priority management
  • Ability to work well under pressure
  • Excellent communication skills
  • Asset: Knowledge in cybersecurity (Agile and .NET)
  • Asset: Experience in a consulting engineering environment

At BBA, you get many benefits

 

  • Flexible schedule – Presence at the office and working from home
  • A caring environment where everyone’s ideas are listened to and where there’s no sense of hierarchy
  • Friendly, eco-mindful and high-tech workspaces
  • Access to an annual premium program for regular employees
  • A vibrant social club with something for everyone
  • A collaborative team that shares its ideas and knowledge
  • A corporate culture that values expertise

Corporate IT - Operational Solutions, Team Leader

BBA
Montréal - 8.93km
  IT & Telecoms Full-time
Your future role on our team You’ll report to the Department Manager, Infrastructure, Operations and IT Service Centre. You’ll serve as Manager, Operational Solutions, to implement...
Learn More
Feb 22nd, 2024 at 09:32

Onsite Technical Support Specialist Full-time Job

Telus Corporation

IT & Telecoms   Montréal
Job Details

A Technical Support Specialist is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them succeed in their business. Merchant’s first entry point into Support is through our AI powered help center, with the more complicated and human conversations routed to our Technical Support Specialists to ensure our merchants get the answers they need. Comprehensive paid training is provided to all Specialists and the level of support they provide to customers becomes more diversified as they become more comfortable with the skills attained through in-class and on-the-job learning. Our Specialists will also be responsible for providing feedback on and auditing our help documentation, so that our knowledge base continually improves, providing faster merchant resolution over time.

 

Note: This full-time position is a work-from-site opportunity. All candidates must be able and willing to commute to and work from our site located in Montreal, Canada. Remote opportunities are not available.

 

Specific Responsibilities May Include:

  • Deliver timely and complete solutions to our merchants via various channels (chat, email, phone), ensuring they receive quality resolutions with the utmost care and attention;

  • Handle Technical issues, providing clear guidance to Merchants via various channels to quickly resolve issues and help them grow their business;

  • Provide continuous feedback on our help documentation and actively participate in auditing processes, by using, reviewing, and publishing content in a knowledge centered service (KCS) model;

  • Contribute to the continuous improvement of our knowledge base, maintaining up-to-date and user-friendly resources which will ultimately benefit our Merchants;

  • Describe Technical systems and solutions in simple terms that merchants of all technical abilities can understand;

  • Demonstrate flexibility and adaptability by working on different teams based on the needs of our users (merchants, partners, and buyers) and our organization;

  • Embrace changing roles and responsibilities to provide support where it is most needed;

  • Stay updated on our evolving product and support offerings, services, and the latest tech, continuously expanding your expertise to efficiently assist Merchants and recommend new features that can enhance their business

  • Ad hoc duties as assigned

 

Required Experience, Skills & Competencies:

  • Six months to 1 year experience within a call center environment in a technical support capacity. 1-2 years experience preferred or demonstrated 

  • Fluent in English (read, write and speak) and if required for bilingual roles, fluent in both English and French

  • Excellent communication skills, particularly in writing with a typing speed of at least 30 WPM 

  • Able to troubleshoot technical issues with minimal guidance

  • Familiarity with working with and adapting to new technologies

  • Experience in managing relationships with internal or external stakeholders, customers, clients, or other relevant parties. This is not limited to customer service roles

  • Experience with leading conversations, providing guidance and direction to solve problems and guide customers towards appropriate solutions

  • Ability to approach problem-solving with creativity and curiosity, seeking unique ways to address challenges while engaging with customers

  • Possess strong critical thinking skills to evaluate the accuracy of information and determine if it requires updates or edits

  • Proven ability to resolve problems efficiently, identifying issues, searching for existing solutions, and documenting new ones as required

  • Strong desire to learn and work with AI tools and new technologies

  • Ability to take initiative and execute plans quickly with general supervision

  • Demonstrate a genuine passion for learning, waking up each day excited to acquire new knowledge;

  • Ability to interact with customers and co-workers from diverse backgrounds, demonstrating cultural sensitivity and awareness of customs, traditions, and communication styles to provide inclusive and personalized support

  • Ability to adapt quickly and embrace change

  • Ability to pass a background check which may include federal fingerprinting and security clearance

  • The flexibility to work any shift assigned between the hours of operations of 8:00 am to 8:00 pm ET, Monday through Sunday. Shifts will be full-time, so weekend and evening availability is required



TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first

  • We embrace changes and innovate courageously

  • We grow together through spirited teamwork

 

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.   

 

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

Additional Job Description 

A Technical Support Specialist is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them succeed in their business. Merchant’s first entry point into Support is through our AI powered help center, with the more complicated and human conversations routed to our Technical Support Specialists to ensure our merchants get the answers they need.

Language Reference
English

Onsite Technical Support Specialist

Telus Corporation
Montréal - 8.93km
  IT & Telecoms Full-time
  42,000
A Technical Support Specialist is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them succeed in thei...
Learn More
Feb 20th, 2024 at 09:34

Customer Service Representative, Scotia iTRADE Full-time Job

Scotiabank

Customer Service   Montréal
Job Details

“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will be required to work closely with other groups from head office who operate primarily in English, they will report to a manager from head office who is an English speaker, and/or they will serve and English-speaking clientele.”

 

As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE’s client-focused culture by providing exceptional customer service.


 
Is this the right role for you? In this role you will:

  • Assist with client inquiries while delivering memorable service
  • Use discretion and problem solving to own the client experience
  • Provide personalized solutions by recognizing value add solutions
  • Facilitate a culture of passion, accountability, and collaboration by being an active member of your team


Do you have the requirements to succeed in this role? We'd love to work with you if you have:

  • Fluency in both English and French
  • A broad knowledge of investment products and procedures relating to securities settlement
  • The ability to work in a fast-paced environment with volumes dictated by market trends, client demands, and seasonal peaks
  • Strong written and verbal communication skills
  • The ability to utilize time-management and prioritization skills
  • A positive attitude and excitement regarding learning new tasks and skills in order to keep up with changing environments/duties


While not essential, it would be an asset if you have:  

  • Completed the Canadian Securities (CSC) and Conduct and Practices Handbook (CPH)
  • Completed a post-secondary education in Commerce/Business, or Financial Planning
  • Prior work experience in a brokerage or Contact Centre
  • Knowledge of the Financial Services Industry

 

What's in it for you?

  • Competitive pay
  • The opportunity to gain valuable industry knowledge and expeirence
  • The opportunity to advance your career through other roles within Wealth Management and Scotiabank
  • A workplace culture built around inclusion, diversity, and potential
  • The opportunity to participate in a customized and comprehensive training program

 

Employment Details:

 

We value employee training and development. We provide comprehensive training for all successful candidates.

Training takes place Monday-Friday from 9am – 5pm and includes a 4-week onboarding training for all hires and an additional 7 week training for successful individuals who require support to complete their licensing (CSC, CPH) courses. 

 

Work Hours


The Scotia iTRADE Contact Centre is open 8am-8pm Monday to Friday. Due to the nature of a contact centre environment, flexibility to work evening shifts is required.


 

Why Scotia iTRADE?

 

Scotia iTRADE is a top Canadian brokerage committed to helping investors achieve their goals through exceptional service, unique educational tools and resources, and a personalized digital experience. Joining our Contact Centre means working in a fast-paced and rewarding environment, supporting our clients through inbound and outbound calls. Our focus on training and professional development will support you as you build your career with Scotiabank. 


Scotiabank is committed to providing an inclusive, diverse, and accepting environment for all employees. Diverse backgrounds and experiences are what make us better as a whole.   If you need specific accommodations during the hiring process let us know and we will work with you.

Customer Service Representative, Scotia iTRADE

Scotiabank
Montréal - 8.93km
  Customer Service Full-time
“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they...
Learn More
Feb 20th, 2024 at 09:08

Estate Planning Specialist Full-time Job

Royal Bank Of Canada

Real Estate   Montréal
Job Details

What is the opportunity?

We are looking for an Estate Planning Specialist to join the RBC Wealth Management Financial Services team. You will be responsible for achieving Individual Life and Living Benefit product revenue results and annual business plan targets. Using a team selling approach, you will partner with Investment Advisors and Investment Counsellors, their clients, and other members of the Wealth Management team.

 

What will you do?

  • Collaborate and help educate Investment Advisors and Investment Counsellors in matters relating to insurance concepts and how they fit into wealth preservation and wealth transfer strategies.
  • Follow up on leads generated through the Wealth Management approach to business to ensure recordkeeping systems accurately reflect progress.
  • Develop relationships with Will and Estate Consultants, Financial Planners, HNW Planning and Business Owner Specialists, and other members of the Wealth Management Services team, as well as Branch Management and staff.
  • Use a variety of methods to grow revenue, such as client meetings, seminars, "lunch and learns", etc.

 

What do you need to succeed?
Must-have

  • Active approval as a Financial security advisor with the Autorité des marchés financiers (AMF)
  • Chartered life underwriter (C.L.U.) title, or registered life underwriter (R.L.U.) title, or financial planner diploma granted by the Institute of Financial Planning (or currently enrolled in such courses)
  • University degree in related field
  • Minimum of 5 years of seasoned sales experience in the Life Insurance industry
  • Bilingualism (English and French) required to serve our clients in the community with English-speaking needs
  • Comprehensive experience in wealth preservation and wealth transfer concepts
  • Ability to work effectively with peers and upper management and to be perceived by others as team player
  • Project a positive and professional image to Investment Advisors/Counsellors, service partners, and external clients
  • Actively pursue continuous learning and expanding knowledge on presentation and Insurance/Financial Planning skills
  • Computer literate in Insurance Company Illustration software and various PC programs

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

 

 

Job Skills

 

 

 

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

MONTRÉAL

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Commission, Salaried

Posted Date:

2024-01-29

Application Deadline:

2024-03-03

Estate Planning Specialist

Royal Bank Of Canada
Montréal - 8.93km
  Real Estate Full-time
What is the opportunity? We are looking for an Estate Planning Specialist to join the RBC Wealth Management Financial Services team. You will be responsible for achieving Individua...
Learn More
Feb 19th, 2024 at 13:06

Senior Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Montréal
Job Details

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

 

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
  • Nurturing rich, long-standing relationships 
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 


Is this role right for you? In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 


Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking experience is a strong asset 


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
  • A rewarding career path with diverse opportunities for professional development 
  • An organization committed to making a difference in our communities– for you and our customers 
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
  • A competitive compensation and benefits package 

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Senior Customer Experience Associate

Scotiabank
Montréal - 8.93km
  Customer Service Full-time
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help the...
Learn More
Feb 18th, 2024 at 02:53

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