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We are currently seeking a professional Account Manager for a full-time position with our client, a leader within the global financial technology space. The ideal candidate will have 3+ years of Security Management experience, preferably in an Account Manager or Site Manager role. 

Title: Security Account Manager 

Shift: Monday - Friday, 9:00am - 5:00pm. Flexibility to be available for on-call shifts as needed.

Location: Spadina Ave. & Front St. W.

JOB SUMMARY: Manages the security services and related operations provided to an assigned account including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.

Distinguishing Characteristics:

Performs a variety of management functions for assigned account; may be assigned a rank, as defined by client contract. Does not perform Security Guard duties except on a limited, relief or emergency basis.

ESSENTIAL FUNCTIONS

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
• Serves as a key point of client contact to ensure the delivery of high-quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner.
• Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract; provides support during client start-up; supports security planning, assessments, and surveys; reviews and updates post orders.
• Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development, and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coach’s employees and carries out disciplinary actions, as necessary.
• Assists in development and administration of budget in relation to assigned account.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies, and procedures.
• Within scope of client contract and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other associate and business information.
• Prepares and coordinates staffing schedules for account, in collaboration with line management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Guard site reports to verify post orders and client directives have been satisfactorily followed; personally, inspects all posts as part the evaluation of security staff.
• Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.
• Performs tasks and duties of a similar nature and scope as required for assigned account.

MINIMUM QUALIFICATIONS AT ENTRY

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

MINIMUM HIRING STANDARDS

• 3 years minimum of Security Management experience, preferably in a Security Account Manager or Site Manager role. 
• Must be at least 18 years of age.
• Must have a reliable means of communication. 
• Must have a reliable means of transportation (public or private).
• Must have the ability to speak, read, and write English.
• Must have a High School Diploma or GED. If not, must be willing to complete the GED program within six months.
• Must be willing to participate in the Company’s pre-employment screening process.

Competencies (as demonstrated through experience, training, and/or testing):

• If required for assigned accounts, must be able to meet and continue to meet any applicable licensing requirements for Security Guards.
• Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts. 
• Knowledge of security operations and procedures.
• Knowledge of supervisory practices and procedures.
• Skill in staff supervision, including assigning work and providing training and discipline.
• Ability to provide positive direction and motivate performance.
• Understanding of a variety of security and safety devices and controls.
• Ability to track and maintain schedule assignments.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Knowledge of business operations management and human resources administration.
• Use of personal computer and spreadsheet software.
• Ability to synthesize business/financial data and develop recommendations.
• Planning, organizing and leadership skills.
• Oral and written communications skills.
• Strong customer service and service delivery orientation.
• Ability to interact effectively at various social levels and across diverse cultures.
• Ability to be an effective leader and member of project teams.
• Ability to take initiative and achieve results.
• Ability to carry out multiple assignments concurrently.
• Ability to adapt to changes in the external environment and organization.

WORKING CONDITIONS (Physical/Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey. 
• Ability to handle multiple tasks concurrently.
• Handling and being exposed to sensitive and confidential information.
• May require regular use of vehicle and frequent travel in the performance of duties.
• Regular talking and hearing.
• Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
• Walking, reaching with hands and arms, stooping, kneeling, crouching and crawling.
• Close vision, distance vision, and ability to adjust focus. 
• Conducting oral presentations and group meetings.
• Directing, motivating, training, coaching, and disciplining staff in a positive manner.
• Reading and analyzing reports and financial data, including related computer usage.
• Responding on an on-call basis to emergencies and incidents at all hours.

Scotiabank is in the process of actively modernizing its technology landscape, particularly around areas of cloud computing and core banking services. Full stack engineers in the Digital Assistance group are at the center of this exciting journey. You'll be working closely with other engineers to build great products and features that are used by internal and external customers and have a wide impact across the entire organization. You will be responsible for building the solutions, and helping make some of the most significant decisions for our technology products.

We're looking for people with a strong background in building successful products or systems at scale, capable of breaking down complex problems and provide solutions with a willingness to get things done. Full stack engineers in the Digital Assistance group can help us accelerate Scotiabank's journey in turning into a true technology company.

Is this role right for you? In this role you will:

• Works closely with Delivery and Engineering teams, Product Owners and technical platform teams to design and develop high quality Banking Platform, APIs and solutions supporting the Retail and Commercial Customers

• End-to-end software design and development of complex distributed cloud based micro-service system.

• Collaborate with development team working from various locations on system development and systems integration.

• Building and enhancing the infrastructure required to support the platforms in terms of robustness, scalability, availability and efficiency

• Ability to design and deliver software that can scale elastically across multiple data centers and cloud vendors while staying resilient.

• Understands relationship of application/systems and data solution

• Understands testing at every stage of development. This includes unit, integration, acceptance and performance testing

• Ability to communicate with precision while being concise.

• Experience using a systems analysis and design methodology

• Performing research and development to evaluate emerging technologies and their potential to redesign banking, transaction processing and administration platforms.

• Collaborate on aligning solutions to strategic technical and capability roadmaps and identifying new shared capabilities and business opportunities.

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• 3+ years of experience in IT, with an emphasis on Cloud, MERN, REST API and micro-service development, and proven ability in delivery web-based applications.

• Practical experience of the following technologies and platforms

• Cloud Architecture Google Cloud, Microsoft Azure, AWS etc.

• Knowledge of Domain Driven Design, Event Driven Architecture, High Availability and other architecture patterns and principles

• Experience of working with Enterprise Architecture Frameworks and their application

• Experience in delivering code using TDD, CI/CD, code analysis and coverage tools to support automated testing and monitoring

• SQL/NoSQL databases (SQL Server, MongoDB, Cassandra)

• REST/SOAP Protocols, Events (Kafka), OpenAPI specification

• Popular Java/JavaScript Frameworks, Runtimes and Components (e.g. React, Node JS, Java, Spring Boot etc…)

• Source Code Management Systems (GIT)

• Security – secure development principles, OAuth, infrastructure security, etc.

• Bachelor or master’s degree in computer science/Engineering, Information Systems, or other related field (or equivalent work experience)

• Nice to have qualifications:

• Certifications - Experience designing and implementing cloud-based applications on a major public cloud offering (Microsoft Azure, AWS, GCP).

• Experience working with scripting languages (Bash, PowerShell).

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Work arrangements: Hybrid

#LI-Hybrid

We are looking for a qualified Developer to work with the Notification Services team in Scotia Digital, who can deliver high quality code, write unit tests, provide UAT support, implementation, and operational support.

Is this role right for you? In this role, you will:

• Lead development activities as the senior member of the scrum team, planning and executing to meet sprint objectives as well as program/project milestones.

• Write well designed, testable, efficient code by using best software development practices.

• Gather and refine specifications and requirements based on technical needs.

• Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.

• Ensure that requirements are clearly, accurately, and thoroughly documented and understood either for system changes and/or process changes and that there is value and consistency added to the customer experience by:

  • Providing contribution to design/review process

  • Monitoring/reviewing design during development phase.

• Ensure the timely and accurate completion of projects through:

  • Production/Input to an overall Project Plan, strategy, and implementation

  • Procedural documents completed to support user (guidelines, job aids. etc.)

  • Input provided in preparation and execution of testing.

  • Conducting post implementation measurement review of projects.

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Champion a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
 

• University or College Degree in Computer Science

• 6+ year experience in Java Springboot, developing enterprise, cloud native, message driven, test driven, reactive, containerized applications.

• Previous experience in banking industry/financial services is preferred

• MS Azure, containerization & orchestration (Kubernetes, Docker), Java 11 & 8, Springboot framework, Junit frameworks (Junit 5, Mockito), build tools and dependency management (Maven, Gradle), NoSQL database, template management (Velocity), CI-CD Pipeline (Jenkins)

• version control tools, like Git, Bitbucket

• well-rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments

• Familiar with software security tools like BlackDuck (vulnerabilities in JARs), Fortify (vulnerabilities/security issues in code), Webinspect (scan REST end points) and SonarQube (Junit coverage for code)

• well-rounded knowledge different JAVA based framework/libs, such as Spring Boot, Spring Security, JDBC, Junit, Apache-Camel, Azure SDK

• Strong knowledge of network communications (VPN, Firewall management, Load Balancers), security protocols (SSL), Authorization mechanism (OAuth, JWT) and trouble shooting

• Hands on experience in developing applications with KAFKA, ActiveMQ/Azure Service Bus, RDBMS, NoSQL, Redis

• Strong knowledge of programming languages: Java 8+, Unix Shell Script, XML, YAML, JSON, SQL, Apache Velocity, Apache Groovy

• Strong hands-on programming skills with popular developer utility tool suites like Eclipse/STS, JIRA/Bitbucket/Confluence, Git, Gradle/Maven

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Work arrangements: Hybrid

#LI-Hybrid

Overview

Overview

Overview

Overview

Overview

Overview

Overview

The Sr. Java Software Engineer is responsible for design and development using Java stack for complex business and technology initiatives for our various lines of business, day to day operations of Sales and Branch Performance Applications, providing thought leadership, navigating us through production issues and investigations, and being a key advocate of efficiency and continual improvement as we work to modernize.

Is this role right for you? In this role, you will:

• Analyze and estimate effort for new scope and requirements.

• Design and development of user interfaces, web products and API solutions on multiple complex initiatives.

• Stay abreast of modern technologies and best practices, and recommend introduction of new technology and processes.

• Act as the Subject Matter Expert for web and API interfaces.

• Investigate failures, perform root cause analysis, and implement fixes; utilize internal defect tracking tool to create detailed, high quality error report.

• Work with product owners and test engineers to support QA processes, review test plans, test coverage and help improve test automation.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
 

• Minimum 5 years of experience as Java Developer in enterprise systems.

• Extensive experience in building scalable user interface, web and API interfaces using Java 8, J2EE, Spring Boot framework, Micro Services and Restful web services.

• Extensive experience in object oriented and functional design.

• Experience with container orchestration technology like Cloud Foundry or Kubernetes.

• Proficient in deployment processes and release pipelines like Jenkins, Bitbucket/Git, ACCP pipeline.

• Proficient in designing and implementing codes using best practices to resolve security issues and vulnerabilities.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Work arrangements: Hybrid

#LI-Hybrid