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Do you enjoy working in a challenging high paced, customer service focused work environment? If so, this position with the Parks and Roads Services Branch would be perfect for you.

Consider joining the City of Edmonton as a Clerk II with Parks and Roads Services Branch in City Operations. This area of the City requires an individual to provide general clerical, SAP data entry and word processing support for the staff.

Main responsibilities include:

• Enter data (time entry) for payroll purposes using SAP CAT2 for staff in the Parks and Roads Services Branch  
• Lead/assist with seasonal hiring and onboarding administration
• First point of contact for the site including greeting customers and answering incoming telephone calls
• Receive and direct public inquiries to the appropriate staff using SAP
• Administer and manage processing of documents requiring Supervisors approvals
• Receive and direct public inquiries to the appropriate staff using SAP
• Utilize Google Docs, Sheets, plus other Google apps and Microsoft Word and Excel to compose letters, memos, reports, take and type meeting minutes
• Ensure all clerical functions are completed according to established policies and procedures
• Sort mail, photocopy and file documents
• Other clerical duties as required

Qualifications

• Completion of Grade 12 including business subjects related to word, Google and information processing 
• Completion of an appropriate certificate program from an approved business school/college or equivalency will be considered
• Minimum of 2 years diversified office experience, including reception and customer service experience, data entry into a complex databases, and word processing
• Experience with SAP and CAT2 Time Entry
• Proficiency in Google Applications, Microsoft Word and Excel is required
• Demonstrated ability to work independently and actively participate as a team member
• Must exercise effective conflict resolution skills
• Strong organizational and prioritization skills
• Ability to manage high volumes within short timelines and changing priorities efficiently
• Ability to communicate effectively verbally and in writing with a strong professional mannerism
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit  edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years’

Physical Requirements:

• The candidates should be able to work with attention to detail
• The candidates should be able to work in tight deadlines

Other Requirements:

• The candidate should be accurate, dependable, organized, initiative, reliable, and judgmental
• The candidates should have excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player

Candidate Status:

• Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to process classification, staffing and other personnel documents
• The candidates should be able to store, update and retrieve personnel related data
•  The candidates should be able to manage personnel information database
• The candidates should be able to maintain registration systems, records and files
• The candidates should be able to prepare staff relations information, respond to enquiries regarding personnel matters
• The candidates should be able to provide basic information to clients and the public, screen job applicants
• The candidates should be able to arrange for in house and external staff training, arrange for advertising and posting of job vacancies

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

By fax
780-809-7846

The vision for Parks and Roads Operation (PARS) is to inspire trust among employees, citizens and Council in our commitment and ability to maintain our city parks and roads infrastructure. 

A Labourer 2 (L2) in Infrastructure Maintenance and Operations/ Snow and Ice Control is a semi-skilled manual labour position, tasks of thisnature involve the use of some acquired skills. Duties include the ability to use a variety of hand and power tools as well as operate motorvehicles and other equipment, to complete all tasks assigned by the supervisor in an effective and efficient manner.

Duties included are, but not limited to: 

• Operation of power tools, hand tools, and small equipment, ie - chainsaws, tampers, mowers, jackhammers, blower packs, generators,etc.
• Construction, repair, and cleaning of facilities such as street furniture, fences, etc.
• Maintain park trails and shared use paths walking trails 
• Shovel and chip ice from sidewalks and manually sand icy areas 
• Use equipment such as, but not limited to BCS brooms and small John Deere tractors to remove snow and debris from hard surfaces
• Clean and sweep debris from boulevards and hard surfaces manually, with hand tools or small equipment as required
• Load and unload material from truck to work site and vice versa 
• Assist concrete crew with the placement of concrete 
• Assist asphalt crew with the placement of asphaltic material (cold mix - hot mix) 
• Assist litter crews in refuse collection 
• Assist brick crew with the placement of brick on walkways, sidewalks, crosswalks, roadways, etc. 
• Assist with flagging procedures when required 
• Assist with manual and non-manual sweeping / cleaning of city owned facilities and infrastructure 
• Assist with brushing crew when required Assists in the maintenance of wooden sidewalks, steps, fences and guardrails 
• Assist with yard duties when required 
• Erect temporary street signs 
• Clear cut and burn brush Assists with digging holes and trenches
• Operation of light delivery vehicles transporting material and supplies Performs other related duties as required 

Qualifications

• Completion of the tenth (10th) school grade 
• Good knowledge of the methods and practices used in operating and caring for equipment
• Possession of a valid Class 5 Alberta Motor Vehicle Operator's License or operator's licensing equivalent recognized by the Operator Licensing and Vehicle Control Regulation, Alta. Reg. 320/2002 and eligibility to obtain a City driver's permit
• The ability and knowledge to complete an equipment pre-trip inspection on correlating equipment required for the task
• Ability to perform heavy manual labour for extended periods of time under various weather conditions 
• Knowledge of the daily maintenance required on the equipment 
• Knowledge of the PARS Operating Procedures and SOPs related to Active Pathways Snow Removal
• Emergency First Aid Certificate
• Physical capable of performing the duties assigned to the position class 
• Exemplary customer service skills 
• Ability to wear respiratory protection as required 
• Ability to work and make decisions in an independent manner 
• Adaptable to changing priorities, whether because of managerial direction or weather dependency 
• Applicants may be tested 
• Demonstrate service excellence, embracing diversity and promoting inclusiveness
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture

Reporting to the Director of 311 & Customer Access, the Administrative Office Coordinator is responsible for coordinating and supporting the teams delivering service to Edmontonians and Employees to ensure the effective and efficient execution of day to day activities of running the operations.

The primary responsibilities of the position include:

• Office administration and support
• Supply and inventory management and financial oversight
• Office coordination and receptions services
• General administration & internal communication 
• Special projects and process improvements

The Administrative Office Coordinator requires a high degree of professionalism, attention to detail, discretion in handling confidential information, and strong organizational and time management skills. As the sole support the individual primarily supports the leadership team however extends to all other individuals who work in the section.

As an Administrative Office Coordinator, with a focus on the City of Edmonton’s Cultural Commitments to be Safe, Helpful, Accountable, Integrated and Excellent, you will:

• Provide end to end meeting support by scheduling meetings, preparing agendas, taking, transcribing, and distributing meeting minutes
• Create, process and maintain files in accordance with records management including contact lists, position management, and assets
• Ensure document management, retention, disposition and distribution adhere to all FOIP requirements and record management procedures
• Create and process purchase requisitions, reconcile and process invoices and coordinate corporate procurement card transactions, review and approvals
• Prepare vendor agreements following purchasing standards
• Support events by assisting with scheduling activities, catering, facility set up, technology, etc
• Communicate with various offices to ensure information and events are relayed between facilities
• Provide coordination and reception services for all visitors, inquiries,  facility matters and deliveries
• Coordinate and maintain office equipment, furniture, supplies, phone inventory and other work space requirements
• Coordinate and implement ergonomic assessment workspace changes, provide oversight of OH&S inspections, provide oversight of implementation of action items from OH&S inspections and implement action items from Hazard Assessments
• Coordinate and/or lead a variety of projects and initiatives within the Section
• Represent 311 & Customer Access by participating on internal committees or cross-functional teams
• Perform additional related duties as assigned

Qualifications

• Completion of the twelfth (12th) school grade including business subjects with emphasis on general office practices or completion of an appropriate certificate program from an approved business school/college
• A minimum of three (3) years in a large, complex organization with progressively diversified data entry experience with extensive knowledge of work processing and data entry including preparing, editing and proofreading correspondence, taking and preparing minutes and providing clerical support. As well as experience in office, coordination related to vendor and facility management
• Proficient in the use of computer programs: Internet, Word Processing (Word, Google Docs), Spreadsheets, (Google Docs), Presentations, Email (Gmail) and SAP (ECC & Ariba)
• Proficient in the use of office equipment: Computer, Voice Messaging, Photocopier, Fax Competencies
• Understand ethical behavior and business practices and ensure own behavior is consistent with company standards and align with the values of the organization
• Establish and maintain positive working relationships with others both internally and externally
• Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
• Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations
• Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
• Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
• Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities
• Determine strategies to move forward, set goals, create and implement actions plans, and evaluate the process and results. Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience, training will be provided 

Other Requirements:

• The candidates should be team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to greet people, direct them to contacts or service areas, and answer telephone calls, as well as relay message
• The candidates should be able to order office supplies and perform data entry
• The candidates should be able to schedule and confirm appointments, send invoices, receive and issue payments, and provide customer service

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

By mail
207,6450 Cartmell Place SW
Edmonton, AB
T6W 4H8

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 7 months

Physical Requirements:

• The candidates should demonstrate a strong attention to detail

Other Requirements:

• The candidates should show initiative in their work and exercise good judgment in decision-making processes
• The candidates should be organized in their approach to tasks and projects, reliable in meeting deadlines and fulfilling responsibilities, and be team players, collaborating effectively with colleagues

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to assume full responsibility for the household in the absence of parents, discipline children according to the methods requested by the parents, and keep records of daily activities and health information regarding children
• The candidates should be able to prepare and serve nutritious meals for the children and supervise and care for the children attentively

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

At the City of Edmonton - Parks and Roads Service, the long-term success of serving our citizens is implemented by the actions of exceptional employees who exemplify our Cultural Commitments of being Safe, Helpful, Accountable, Integrated and Excellent. As an employee in our branch, this positions role will be to cultivate our vision and cultural commitments while championing continuous improvement.

This position is skilled manual labour in the construction and maintenance of concrete structures or horizontal transportation networks. This position is essential to the maintenance and repair of pathways throughout the municipality which requires specific knowledge of concrete materials, their handling and application procedures.

With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

• Build, erect and align concrete forms for various concrete structures
• Install in rebar or wire mesh, mix and place concrete and apply finishing methods for rebuilding of pathways, sidewalks, curbs, gutters, ramps and other concrete related structures
• Interpret first calls, blueprints, reading survey stakes for establishing grade
• Estimate volume of concrete needed for each job
• Provide guidance and instruction to untrained workers as required
• Hot asphalt repairs, bagged cement repairs, gravel repairs and land restoration repairs may be required
• Provide customer service and communicate with the public and other employees professionally and respectfully
• Complete daily equipment check sheets, Field Level Risk Assessments - (FLRA), log books and address any issues found, report to LD2, RMS or Supervisor
• Ensure all City OH&S Safety Standards, Policies and SOPs are followed; and that safety is the first priority in work execution
• Perform other related duties as required

Qualifications

• Completion of the 10th school grade
• Experience in all phases of concrete work. An equivalent combination of training and experience may be considered
• Considerable job knowledge of the standard methods, materials, tools and equipment used in concrete construction and maintenance.
• Knowledge of the occupational hazards and safety precautions applicable to the work
• Ability to instruct and direct the work of unskilled and semi-skilled workers
• Ability to perform manual labour for extended periods of time under various weather conditions
• Ability to use the necessary hand and power tools for work assignments
• Knowledge of COE & PARS Standard Operating Procedures
• Ability to perform heavy manual labour for extended periods of time under various weather conditions
• Ability to understand and effectively carry out oral and written instructions with co-workers, leaders and supervisors
• Valid Alberta Class 5 Drivers Licence (or provincial equivalent). Obtaining and maintaining a City Drivers Permit is a requirement of this position
• Demonstrate service excellence, embracing diversity and promoting inclusiveness
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma

Experience: Candidates don’t need experience, training will be provided

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to load, unload, and transport construction materials, mix, pour, and spread materials, and assist in framing houses, erecting walls, and building roofs
• The candidates should be able to assist in demolishing buildings and remove rubble and other debris at construction sites

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Reporting to the Supervisor, Business Planning and Financial Management, the Billings Clerk is responsible for providing a broad range of financial and clerical services for the different branch sections. The support includes Accounts receivables (creating billing advices, credit memos, updating PM orders in SAP), providing clarifications, responses to customer/vendor inquiries, running reports along with any administrative support to other sections within the Parks and Roads branch through administrative duties as required.

With a focus on client satisfaction, you will work in an integrated business model to: 

• Work with the business area to ensure all costs are accurately identified/captured before billing advices are created
• Collaborate with the business area in case costs are missing, credit memos need to be generated etc
• Capture all the information from SAP, relevant files to update the corporate billing advice/credit memo templates
• Send billing advices/credit memos to the corporate accounts receivables team for invoices to be generated
• Submit any cheques to the corporate team that are received as payments
• Scan and track these cheques for future reference
• Run regular periodic reports in SAP to ensure that billing advices are created for all billings that show up in the system, other files etc.
• Work with the business area to ensure everyone is following the process to trigger creation of the billing advices
• Support in the accruals process
• Work collaboratively with multiple staff across the various sections within the PARS branch
• Ensure billing advices are created in a timely manner
• Collaborate with the business areas to provide timely responses to vendor/customer inquiries

Qualifications

• Grade 12 education is required
• Minimum three years of experience in billing with demonstrated ability to maintain successful working relationships with various stakeholders and accurately completing invoicing/billings
• Training in basic accounting including customer billing and cost control
• Basic knowledge of accounting principles
• Attention to detail as this work impacts our ability to send out correct invoices to vendors/customers
• Ability' to manage time effectively, manage multiple priorities and deliver under tight timelines
• Problem resolution and conflict resolution
• Excellent verbal and written communication skills
• Ability to work independently as well as part of a team with a strong work ethic
• Excellent working knowledge of computer and computer softwares like MS office, Google Suite
• Ability to make decisions in accordance with established policies and procedures
• Ability to maintain complex records and prepare reports
• Ability to deal courteously and tactfully with peers/stakeholders
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We value applicants with a diverse range of skills, experiences and competencies, and encourage you to apply. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework here: https://bit.ly/3hd2d95. 

Hours of Work: 33.75 hours per week. Monday through Friday

*** Must be mobile to work in the Mayfield Community branches as well as all of Edmonton North ***

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

• Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)
• Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Availability to work all open business hours

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial or service industry

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
• Continued opportunities for career advancement
• World-class sales training, coaching, and development opportunities
• Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
• Opportunity to achieve great success and grow your career with RBC

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Collaboration, Critical Thinking, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

6233 199 ST NW:EDMONTON

EDMONTON

Canada

37.5

Full time

Personal and Commercial Banking

Regular

Salaried

2024-03-04

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years’

Location: 17018 95 Ave NW, Edmonton, AB T5T 5R6

Physical Requirements:

• The candidates should be able to work in a fast-paced environment, and a repetitive tasker
• The candidates should be able to work with attention to detail
• The candidates should be able to stand for extended periods

Other Requirements:

• The candidate should be client focus, organized, flexible, and reliable
• The candidates should be able to work as a team player

Candidate Status:

• Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to prepare and cook complete meals or individual dishes and foods
• The candidates should be able to inspect kitchens and food service areas
• The candidates should be able to order supplies and equipment
• The candidates should be able to supervise kitchen staff and helpers
• The candidates should be able to maintain inventory and records of food, supplies and equipment
• The candidates should be able to clean kitchen and work areas
• The candidates should be able to manage kitchen operations

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

By mail
17018 95 Ave NW
Edmonton, AB
T5T 5R6