What you’ll do

The Personalization Pod team at Canadian Tire is an agile, customer-focused team that relies on data for marketing efforts in order reach out to customers on a more personal level. We are seeking a Marketing Specialist to join our team. Reporting to the Manager, Personalization Lifecycle, the Marketing Specialist will primarily be responsible for planning, executing, and reporting on customer focused campaigns. This position is key to supporting efforts to increase loyalty engagement across Canadian Tire.

• Draft detailed marketing plans with clear objectives and requirements

• Work closely with data analysts on the team to identify target audience segments and establish communication strategies to effectively reach them

• Liaise with cross-functional teams for campaign planning, creation of assets, and execution of key marketing campaigns

• Build out app campaigns such as push notifications, popups, and content cards, monitor campaign metrics and modify as necessary

• Measure the success of marketing campaigns by analyzing metrics, identifying trends, and opportunities for improvements

• Ensure generated insights meet standards of analytical and statistical rigour, highlighting gaps where necessary

• Build and communicate reports on marketing efforts and campaigns providing data-driven insights, key learnings and next steps

• Identify and troubleshoot issues as they arise with an entrepreneurial mindset, and provide scalable resolution with follow-through

• Work on ad-hoc projects that leverage multiple internal and external sources of data such as sales, digital analytics, loyalty, etc.

What you bring

• B.S. in Marketing, Business, or a related field

• 2+ years of relevant work experience

• Proven experience in marketing campaign planning, design and execution

• Knowledge of customer segmentation and targeting strategies

• Proficiency with Braze or similar customer engagement platforms

• Strong analytical skills with the ability to interpret data and generate actionable insights

• Excellent communication skills for effective collaboration with design teams and stakeholders.

• Detail-oriented with strong organizational skills to manage multiple projects simultaneously.

• Familiarity with digital marketing metrics and analytics tools, and ability to create compelling reports and presentations on campaign performance

• Experience working with cross-functional teams in a fast-paced environment.

• Strong ability to adapt to rapid changes in project requirements and priorities

• Experience with visualization platforms such as Looker or Google Data Studio is a plus

• Knowledge of SQL and Python is a plus

Hybrid   

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team. 

The primary focus of the Banking Customer Service Representative is to provide outstanding customer service and be responsible to open products and services for new and existing clients without lending requirements by engaging clients in conversation and explore potential opportunities to provide a full-service solution.

Areas of focus

Customer Service. Sales. Financial knowledge sharing. Process & operations. Reporting

• Deliver outstanding customer experiences at every interaction and complete plans to continuously build the client experience, in line with CWB’s brand promise. Provide full-service solutions for clients with the view to be every client’s primary financial partner. Redefining their banking experience into something memorable, exciting and financially satisfying.

• Proactively identifying customer needs to uncover opportunities to be crucial to their financial success through referrals to Account Managers.

• Testing your accuracy and attention to detail with large volumes of transactions, cash handling, inquiries, and interactions.

• Exercising your financial insight – helping clients understand banking products in a way that promotes passion and true comprehension.

• Learning and growing your knowledge in a way that contributes to your branch’s success.

• Spreading positive vibes and collaborating with a team you’re proud to be a part of.

Who we’re looking for & what you’ve done

Some post-secondary classes and ideally one year of customer service experience coupled with a strong desire and commitment to learn and grow a career in the financial sector!

Why work with us?

Your success is our obsession! And our award-winning culture & benefits back it up. 
 
Proudly recognized by Great Place to Work® in 2024 as one of Canada’s top 50 Best Workplaces & member of Waterstone Human Capital’s Most Admired Corporate CulturesTM Hall of Fame.  

Wellness matters. We offer an award-winning benefits package that includes: 

• Hybrid work environments 

• Everyday flexibility 

• Generous company-funded health coverage 

• Health care spending account 

• A flexible wellness program 

• generous time-away options to unplug, rest & recover  

Career development. We commit to our employees’ development and help them reach their professional goals with: 

• Organization wide coaching services 

• Mentorship 

• Education support & training programs  

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.  

#LI-JL1

Closing Date:

* Position closes at 12:01am on the close date identified below.

12/2/2024

The Inside Sales Representative is a vital member of our Inside Sales team. You have the privilege of building strong relationships with each customer and are the primary point of contact for establishing orders for delivery. You work closely with our Outside Sales team and the Warehouse team to ensure that deliveries are fulfilled and communicated correctly to everyone involved in the shipping process.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do:

• Assume responsibility for order processing, which includes proposing pricing within established margins, sourcing additional products and creating purchase orders
• Enter quotes and orders into the system accurately and in a timely manner
• Ensure accuracy in pricing, inventory and order information provided to customers
• Establish and maintain relationships with new and existing customers via telephone or email with the goal of driving additional sales
• Prepare quotes and process orders on behalf of outside sales staff
• Respond to customer requests promptly
• Achieve sales targets set by management by promoting or upselling products
• Adhere to the Company's safety policies and regulations
• Provide warehouse support

What you will bring:

• Minimum 3 years experience in sales
• Experience with heating, refrigeration and ventilation products or a related field
• Any combination of relevant experience may be considered.
• DEC in building mechanics or DEP and heating (an asset)
• General computer skills, including Microsoft Office
• Knowledge of the AS400 system, an asset
• High level of commitment to providing exceptional customer service
• Proven initiative and ability to work independently and in a collaborative team environment
• Strong organizational skills with respect to prioritizing and completing multiple tasks on a regular basis

Safe Step Walk-In Tub Company (a Ferguson company) has experienced unprecedented growth. It has been overly committed to providing our customers with the industry-leading safety, comfort, and independence they deserve. As the nation’s top walk-in tub/shower company, our products are made to the highest manufacturing standards, and our customer service is unmatched. We call it the Safe Step Difference. 

If you’re considering investing in your future, look no further to discover why the Safe Step Walk-In Tub Company is the only choice. We purposely employ dedicated team members who naturally desire to provide life-changing service to our customer base across the US and Canada. Every day, we do our best to give our best to those deserving of the same. 

We seek top talent to process inbound telephone calls and respond instantly to internet leads, setting in-home sale appointments for our Safety Specialists. Inbound phone calls and outbound call responses to internet leads are the first step to create sales opportunities and ultimately helping seniors retrofit their homes to age in place. If you are hard-working, dedicated, and thrive in a fast-paced environment, Safe Step Tub Inc. is an ideal place for you. Apply today! 

What’s in it for you?

• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC products
• Education reimbursement for employees
• Employee referral program

What you will do:

• Assists customers with detailed pricing proposals/quotes for products and services projects.
• Supports new sales opportunities through bid monitoring, prospecting and project research.
• Follow a systematized sales process designed to convert leads into in-home sales opportunities by listening, understanding the consumer’s needs, asking probing questions, overcoming objections, and securing details to aid in the eventual sale.
• Provides and develops documentation for customers to look at product information and solutions. Provide product and technical information to outsides sales to support generation of sales into the utility segment.
• Make a high volume of outbound phone calls to consumers who submitted a web form for information on our products with the intention of scheduling an in-home sales visit for the Sales Closer. Occasionally receives inbound phone calls for the same purpose.
• Communicates with internal and external resources, providing customer service and completing quotations, fulfilment of demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.
• Fulfills Sales Support activities for the Order to Invoice process, owning the customer interface for quality processes: corrective actions, Field Quality Reports.
• Adhere to Company compliance and Health Safety and Environment (HSE) policies, procedures, and requirements
• Regular and reliable attendance
• All team members work one weekend per month in rotation.
• Other duties as assigned

What you will bring:

• Experience working in a modern (automated) contact center is a must with an emphasis on consultative sales or lead-generation.
• Ability to collaborate with others and understand geography and lead-setting skills. 
• Proven track record of success in selling over the phone, consultative sales, lead setting, or other relevant contact center experience.
• Exhibits superior technical skills and ability to task switch between omni channel contact center software, a CRM, mapping tools, the Microsoft Office suite, and other cloud-based tools.
• Has excellent verbal communications skills, strong grammar, spelling and written skills, and a strong understanding of North American geography.
• Comfortable with receiving coaching in an individual or team setting and having your work product evaluated in real time.
• Willingness to thrive in a remote work situation where your contact with colleagues is 100% via video conference, instant messaging, and phone.
• Ability to multi-task across multiple software platforms during your workday.

Salary Range: $23.00 - $26.00 per hour

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Reporting to the Warehouse Manager this position oversees the accuracy of inventories for product in stock, in transit, outbound, and inbound.  Identifies and corrects inventory issues and ensures customer orders are accurately filled and specific shelf-life requirements are met by performing the following duties under direction of the Department Manager and in coordination with the warehouse team. This is a full-time permanent position at our Port Coquitlam Facility.

Schedule:  Monday to Friday 5:30am to 2:00pm

Salary range: $52,730 - $69,230 Annually

We support and take care of our employees and their families by offering :

• Vacation upon hire

• Generous and complete benefit coverage with group insurance

• Group retirement plan with employer contribution

• Telemedicine and assistance program for employees and their families

• Employee Share Ownership Plan with an employer match

• Paid Parental Leave program

• Paid time off: Sick days, floater days and volunteer day off

• Opportunity to contribute to a collective RRSP & TFSA

• Training and development programs

• Organized activities for employees and their families  

• Advantageous discounts on Saputo products

How you will make contributions that matter:

• Partner closely with the warehouse team to ensure warehouse inventory tasks are effectively monitored and managed.

• Manage inventory control activities to include identifying, investigating, and resolving inventory discrepancies.

• Monitor and manage goods receipt zones as well as aged pick and put away tasks.

• Coordinates and performs cycle counting.  Monitors and revises all aspects of cycle counting as needed.  Maintains accurate records.                                         

• Reviews daily reports for accuracy.  Plan & adjustment for errors, damaged items and notifies management. Maintains communication with customer service.                                              

• Adjusts inventory files as needed.  Issues documentation i.e., adjustments to the applicable departments and maintains updated files of all transactions.

• Ensure inventory management system accuracy.

• Monitor in-transit inventory.

• Performs all end of month adjustments, duties, and inventory procedures.

• Prepares various reports at the end of each accounting period. 

• Assists with annual inventory counts.

• Remains approachable and accessible to team members.

• Demonstrates professionalism, positively represents and always promotes Saputo culture.  Maintains confidentiality.

• Demonstrates prompt and regular attendance.

• Responsible for understanding and complying with the Current Good Manufacturing Practices and Food Safety guidelines to ensure that quality food products are handled accordingly in a sanitary production environment and delivered with superior protection to our customers and consumers.

• Supports Saputo’s commitment to preserve the environment by following all established policies and procedures related to such preservation.  Reports any identified concerns regarding potential hazards to the environment. 

• Demonstrates safe and quality conscious work habits and follows all company policies and procedures.

• Keeps equipment and work area clean and orderly.  Assists others as needed.

• Attend training sessions required to ensure system and process proficiency.

• Adhere to the Saputo code of ethics and actively apply the Saputo values.

• Work together professionally in a team environment with coworkers and other department personnel.

• Performs other duties as requested, directed or assigned.

You are best suited for the role if you have the following qualifications:

• 2+ years in a warehouse inventory role, directly in a warehouse, logistics, or distribution center environment.

• Strong knowledge of inventory location managed warehousing operations

• Knowledgeable with Inventory Management System

• Computers & related technology proficiency – Word processing, reports (Excel) presentation, troubleshooting

• Demonstrates exceptional attention to detail.

• Ability to prioritize responsibilities and multi-task in a fast-paced environment.

• Ability to adapt to changing organizational and operational needs.

• Ability to effectively communicate both verbally and written.

• Strong organizational and time management skills.

• Knowledge of Saputo customer base and Dairy Products industry an asset.

• Ability to work without direct supervision

As a Java Developer you will be joining a dynamic and energetic team consisting of developers, architects, project managers, and product owners. You will focus on authentication domain to protect our customers and your role includes delivering of the digital banking solution using Java, SpringBoot, Microservices and other leading-edge technologies, maintaining high level of code quality, and driving technical discussion. By joining our team, you will make an impact on our customers, the banking industry, and ultimately, the world.

Is this role right for you? In this role, you will:
 

• You will be working on various projects and implementing the best practice code into the code base.
• You will be collaborating with the Solution Architects and Technical Leads to realize technical vision and direction.
• You will be solving technical challenges and communicating your ideas to the team.
• You will be responsible for providing code reviews to your peer developers.
• You will be collaborating with the team to plan milestones, successfully execute software delivery, and escalate issues as needed.
• You will be responsible for enhancing code quality by writing and executing tests.
• You will be proficient in security scanning and implementing best practices to resolve security issues.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
 

• You have 3+ years of work experience as a Java developer with a preference for Java 11 or 17. You have experience building scalable, enterprise level technology stacks with Java but ideally with a broad set of tools.
• You have extensive experience working with Spring Boot framework and NoSQL databases such as MongoDB.
• You have experience with container orchestration technology, like Cloud Foundry or Kubernetes
• You have experience working on projects that involve Application Security like oAuth2 and/or SSO.
• You have experience with event stream processing technologies such as Kafka or Pub/Sub
• You have experience with Continuous Integration/Continuous Deployment (CI/CD)
• You have experience with REST API design.
• You have knowledge in Object Oriented and Functional Design
• Preferred: You have worked on productionizing NodeJS servers
• Preferred: You have experience with one modern JS framework, preferably React
• Preferred: You’ve used modern JS toolsets (ES6, Typescript, Babel, Lerna, Jest, Protractor)
• You have a passion to work in a fast pace high performance team and having a desire to take the team towards the next level.
• You are able to do deep research alone, to solve problems in a timely manner. You are passionate about sharing your solution to the team.
• You have well rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

12/20/2024

Address:

65 Regent Street, Suite 200

Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.

As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation.

• Maintains and organizes client database and client files.
• Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
• Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
• Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
• Maintains the confidentiality of client and Bank information.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Post-secondary degree in related field of study desirable.
• Bilingualism required French and English.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

Please note the base salary for this specific position in Fredericton, NB is $ 40,000.00 and this role may be eligible to receive a monthly discretionary bonus.

$31 600,00 - $40 600,00

12/12/2024

Address:

33 Dundas Street West

Drives the overall software development lifecycle including working across functional teams to transform requirements into features, managing development teams and processes, and conducting software testing and maintenance. Specific project areas of focus includes translating user requirements into technical specifications, writing code and managing the preparation of design specifications. Supports system design, provides advice on security requirements and debugs business systems and service applications. Applies deep knowledge of algorithms, data structures and programming languages to develop high quality technology applications and services - including tools, standards, and relevant software platforms based on business requirements.

• Translates user needs into technical specifications by understanding, conceptualizing, and facilitating technical requirements from user.
• Analyzes, develops, tests, and implements new software programs, and documentation of entire software development life cycle execution.
• Performs preventative and corrective maintenance, troubleshooting and fault rectification of system and core software components.
• Ensures that code/configurations adhere to the security, logging, error handling, and performance standards and non-functional requirements.
• Evaluates new technologies for fit with the program/system/eco-system and the associated upstream and downstream impacts on process, data, and risk.
• Follows release management processes and standards, and applies version controls.
• Assists in interpreting and documentation of client requirements.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically, between 8+ years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.
• Applications Integration.
• Test Driven Development.
• System Development Lifecycle.
• Troubleshooting.
• System and Technology Integration.
• Must have experience in Java, spring boot, Oracle DB, JavaScript, Angular, some experience with AWS cloud solution, cloud development
• Nice to have banking experience
• Deep knowledge and technical proficiency gained through extensive education and business experience.

$74,800.00 - $138,600.00

UPS is currently looking for a Part-Time Morning Customer Counter Clerk at our warehouse in our Kingston location.

•Job Classifications: Part-time Warehouse / Clerical

•Job Type: Permanent / Hourly

•Job Location: 1121 John Counter Boulevard, Kingston, K7K 6C7

•Work days: Monday - Friday *non-negotiable*

•Scheduled Shift: 8am-12pm (Start and Time may change due to operational needs)

•Category: Clerical / Warehouse Operations

•Candidates must be able to work up to 25 hours per week (if required)

Key Accountabilities

•Dealing with all telephone calls

•Handling customer complaints in a professional manner.

•Dealing with SLA concerns, PCA queries

•Providing customer counter cover

•Running reports for the centre, TTS report, Cares report and Apple report

•Cash handling and banking

•Meet set targets on a daily basis

•Responsible for any additional tasks given

Education/Work Experience

•Have good communication skills and fluent in English both written & spoken is essential

•Efficient team player and able to work in a targeted environment.

•Able to lift up to 70 pounds

•Working knowledge of word and excel.

•Typing skills: at least 40 words per minute

•Good attention to details

• •Warehouse experience is not required

•Able to work in a fast paced and temperature changes environment

Benefits:

•Wage starts at $17.30/hr

•Unionized position.

•Weekly pay (every Friday)

•Full training provided

•Tuition reimbursement up to $2000 per semester (conditions apply)

•Performance evaluations yearly

•Extended health and dental benefits

•Group insurance and pension benefits

•Opportunities for advancement

UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interview.