9984 Jobs Found

Manager, Student Life Full-time Job

British Columbia Institute Of Technology (BCIT)

Management   Burnaby
Job Details
BCIT’s Student Success department is seeking a regular, full-time (1.0 FTE) Manager, Student Life.
 
This position is responsible for assessing, responding, and addressing student-related situations that have the potential to adversely impact the BCIT community. The incumbent will manage the response to students with varying degrees of distress which impact their academic pursuits. The incumbent implements the operational activities of the Institution-wide Early Assist program and coordinates the appropriate communication and response.

The incumbent supports the student code of conduct in accordance with Institute policies and procedures in a consistent and equitable manner, including investigating alleged Student Code of Conduct violations. The incumbent also makes policy and procedural recommendations and ensures stakeholders are knowledgeable and trained in matters that impact student success. The incumbent develops and delivers training materials to the campus community regarding student academic and non-academic behaviours.
Duties & Responsibilities
KEY ACCOUNTABILITIES:
  • Establishes protocols and procedures for early identification and response to students in distress. This includes coordinating with staff from all areas of the Student Services division to access services to support students who are having difficulties in academic, administrative, economic, family relationships, health, physical, psychological and social adjustment issues.
  • Supports students with complex non-academic issues that are impacting their academic pursuits by providing timely and coordinated services with on- and off-campus resources. Provides assessment, response, and management for students in distress in an appropriate manner that is consistent with Institute policies and procedures.
  • Works with Registrar, Associate Deans, Safety, Security and Emergency Management team, Student Services Managers and Coordinators, Faculty, and others to develop academic and Institutional accommodations to aid students in distress.
  • Develops and implements processes that assess the student experience in order to provide guidance to student services departments.
  • Coordinates the Early Assist Program, including setting up training, assisting with developing materials, assessing and handling Early Assist Response activities.
  • Reviews, assesses, and allocates Early Assist Reports.
  • Maintains centralized reporting database for student case management.
  • Provides guidance and consultation for BCIT employees regarding student case management services.
  • Conducts investigations and establishes procedures and forums for conducting investigations and hearings for allegations of non-academic student misconduct.
  • Reviews and assesses incident reports and enacts appropriate response protocols in partnership with Safety, Security and Emergency Management department.
  • Prepares and coordinates conduct process administration documents such as booking hearings, compiling records, and maintaining departmental records.
  • Ensures that intervention and opportunities for correction are taken as early as possible, and when appropriate, for the benefit of all parties involved; makes referrals and/or consults with appropriate internal and external resources.
  • Monitors the integrity of the process through consistency, equity, fairness, and adherence to Institute policies and procedures.
  • Provides administrative and procedural guidance to Faculty in the review and investigation of Academic Integrity adjudications.
  • Maintains all official records of academic and non-academic integrity violations and ensures investigations comply with Institutional policy and procedure.
  • Serves as procedural advisor to Institutional administrative processes such as Decision Review Board and Academic Integrity investigations.
  • Develops and delivers training for the BCIT community regarding academic and non-academic misconduct matters.
  • Conducts reviews and assessments of Institute academic and non-academic student conduct policies and procedures and makes recommendations for change as appropriate.
  • Establishes and maintains internal liaison activities with Registrar’s Office, Admissions, Safety, Security, and Emergency Management, Student Services departments, and all academic Schools to maximize opportunities for timely intervention and/or to avoid escalation of misconduct and harm to the student and others.
  • Develops and delivers training for Faculty and managers throughout BCIT on the policies and procedures of handling non-academic student misconduct.
  • Establishes and maintains an effective working relationship with the Student Association Advocate such that a free flow of inquiry and information exists between the positions in order to maximize opportunities for resolutions available to students.
  • Creates and maintains a database of all non-academic misconduct reports and case management files, including outcomes, referrals, actions taken, resolutions, and sanctions.
  • Manages issues or projects assigned by the Associate Director, Student Life and/or Senior Director, Student Success.
  • Assumes the role and responsibilities of Associate Director, Student Life as required.
Qualifications
QUALIFICATIONS & REQUIREMENTS:
  • Bachelor’s degree in Education, Counselling, Social Work, or other relevant field. Master’s degree preferred.
  • Three to six years of experience in a variety of positions encompassing student services and/or relevant administrative responsibilities in a post-secondary environment, including experience in adjudicating academic and non-academic matters, conflict resolution and/or mediation, and facilitation.
  • Strong background in administrative process management in a post-secondary education environment, including types of sanctions typically levied for a variety of conduct violations.
  • Excellent interpersonal skills to build and sustain effective relationships and rapport with individuals carrying instructional, support and administrative responsibilities throughout the Institute and with its external partners.
  • Strong background in case management to resolve complex problems and manage high-profile, sensitive, and contentious issues.
  • Familiarity and experience with student conduct policies and other relevant legislative requirements, policies and procedures such as the Freedom of Information and Protection of Privacy Act (FIPPA), Mental Health Act, harassment and discrimination.
  • Excellent needs assessment, organizational, communication, facilitation and project management skills.
  • Demonstrated leadership ability and ability to work effectively with individuals in a culturally diverse environment.
  • Demonstrated ability to collaborate effectively with all internal stakeholders including senior management, Faculty, and students.
  • Proven experience in policy writing and administration.
  • Experience in developing and delivering training.
Additional Information
Benefits – Why you’d love working with us
    • Competitive pay
    • Minimum of twenty-five days of vacation
    • Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $500 if eligible!
    • Defined benefit pension plan with employer contributions
    • Flexible hybrid work arrangements available
    • Professional Development funds and resources
    • Access to most BCIT Flexible Learning courses free of charge
    • Wellness and Employee Assistance programs
    • Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
    • Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. For more information on our generous benefits, click here!

 

Position Details

 

Posting Category Management
Salary Range $85,046 - $116,939, with a control point of $106,308 per annum.
Additional Salary Information
The Compensation Range is the span between the minimum and the maximum base salary for a position. The control point of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position. In the normal course, employees will be hired, transferred, or promoted between the minimum and the control point of the salary range for a job, taking internal equity into account. Salaries above the control point may be considered for extenuating circumstances and must be approved by an external governing body.
Department 2 Student Success Division
Campus Location Burnaby campus
Bargaining Unit Management
Job Status Regular
Full-Time/Part-Time Full-Time
Number of Vacancies 1
Anticipated Start Date 04/07/2026

Manager, Student Life

British Columbia Institute Of Technology (BCIT)
Burnaby
  Management Full-time
  85,046  -  116,939
BCIT’s Student Success department is seeking a regular, full-time (1.0 FTE) Manager, Student Life.   This position is responsible for assessing, responding, and addressing student-...
Learn More
Mar 11th, 2026 at 20:21

Manager, Student Life Full-time Job

British Columbia Institute Of Technology (BCIT)

Management   Burnaby
Job Details
BCIT’s Student Success department is seeking a regular, full-time (1.0 FTE) Manager, Student Life.
 
This position is responsible for assessing, responding, and addressing student-related situations that have the potential to adversely impact the BCIT community. The incumbent will manage the response to students with varying degrees of distress which impact their academic pursuits. The incumbent implements the operational activities of the Institution-wide Early Assist program and coordinates the appropriate communication and response.

The incumbent supports the student code of conduct in accordance with Institute policies and procedures in a consistent and equitable manner, including investigating alleged Student Code of Conduct violations. The incumbent also makes policy and procedural recommendations and ensures stakeholders are knowledgeable and trained in matters that impact student success. The incumbent develops and delivers training materials to the campus community regarding student academic and non-academic behaviours.
Duties & Responsibilities
KEY ACCOUNTABILITIES:
  • Establishes protocols and procedures for early identification and response to students in distress. This includes coordinating with staff from all areas of the Student Services division to access services to support students who are having difficulties in academic, administrative, economic, family relationships, health, physical, psychological and social adjustment issues.
  • Supports students with complex non-academic issues that are impacting their academic pursuits by providing timely and coordinated services with on- and off-campus resources. Provides assessment, response, and management for students in distress in an appropriate manner that is consistent with Institute policies and procedures.
  • Works with Registrar, Associate Deans, Safety, Security and Emergency Management team, Student Services Managers and Coordinators, Faculty, and others to develop academic and Institutional accommodations to aid students in distress.
  • Develops and implements processes that assess the student experience in order to provide guidance to student services departments.
  • Coordinates the Early Assist Program, including setting up training, assisting with developing materials, assessing and handling Early Assist Response activities.
  • Reviews, assesses, and allocates Early Assist Reports.
  • Maintains centralized reporting database for student case management.
  • Provides guidance and consultation for BCIT employees regarding student case management services.
  • Conducts investigations and establishes procedures and forums for conducting investigations and hearings for allegations of non-academic student misconduct.
  • Reviews and assesses incident reports and enacts appropriate response protocols in partnership with Safety, Security and Emergency Management department.
  • Prepares and coordinates conduct process administration documents such as booking hearings, compiling records, and maintaining departmental records.
  • Ensures that intervention and opportunities for correction are taken as early as possible, and when appropriate, for the benefit of all parties involved; makes referrals and/or consults with appropriate internal and external resources.
  • Monitors the integrity of the process through consistency, equity, fairness, and adherence to Institute policies and procedures.
  • Provides administrative and procedural guidance to Faculty in the review and investigation of Academic Integrity adjudications.
  • Maintains all official records of academic and non-academic integrity violations and ensures investigations comply with Institutional policy and procedure.
  • Serves as procedural advisor to Institutional administrative processes such as Decision Review Board and Academic Integrity investigations.
  • Develops and delivers training for the BCIT community regarding academic and non-academic misconduct matters.
  • Conducts reviews and assessments of Institute academic and non-academic student conduct policies and procedures and makes recommendations for change as appropriate.
  • Establishes and maintains internal liaison activities with Registrar’s Office, Admissions, Safety, Security, and Emergency Management, Student Services departments, and all academic Schools to maximize opportunities for timely intervention and/or to avoid escalation of misconduct and harm to the student and others.
  • Develops and delivers training for Faculty and managers throughout BCIT on the policies and procedures of handling non-academic student misconduct.
  • Establishes and maintains an effective working relationship with the Student Association Advocate such that a free flow of inquiry and information exists between the positions in order to maximize opportunities for resolutions available to students.
  • Creates and maintains a database of all non-academic misconduct reports and case management files, including outcomes, referrals, actions taken, resolutions, and sanctions.
  • Manages issues or projects assigned by the Associate Director, Student Life and/or Senior Director, Student Success.
  • Assumes the role and responsibilities of Associate Director, Student Life as required.
Qualifications
QUALIFICATIONS & REQUIREMENTS:
  • Bachelor’s degree in Education, Counselling, Social Work, or other relevant field. Master’s degree preferred.
  • Three to six years of experience in a variety of positions encompassing student services and/or relevant administrative responsibilities in a post-secondary environment, including experience in adjudicating academic and non-academic matters, conflict resolution and/or mediation, and facilitation.
  • Strong background in administrative process management in a post-secondary education environment, including types of sanctions typically levied for a variety of conduct violations.
  • Excellent interpersonal skills to build and sustain effective relationships and rapport with individuals carrying instructional, support and administrative responsibilities throughout the Institute and with its external partners.
  • Strong background in case management to resolve complex problems and manage high-profile, sensitive, and contentious issues.
  • Familiarity and experience with student conduct policies and other relevant legislative requirements, policies and procedures such as the Freedom of Information and Protection of Privacy Act (FIPPA), Mental Health Act, harassment and discrimination.
  • Excellent needs assessment, organizational, communication, facilitation and project management skills.
  • Demonstrated leadership ability and ability to work effectively with individuals in a culturally diverse environment.
  • Demonstrated ability to collaborate effectively with all internal stakeholders including senior management, Faculty, and students.
  • Proven experience in policy writing and administration.
  • Experience in developing and delivering training.
Additional Information
Benefits – Why you’d love working with us
    • Competitive pay
    • Minimum of twenty-five days of vacation
    • Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $500 if eligible!
    • Defined benefit pension plan with employer contributions
    • Flexible hybrid work arrangements available
    • Professional Development funds and resources
    • Access to most BCIT Flexible Learning courses free of charge
    • Wellness and Employee Assistance programs
    • Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
    • Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. For more information on our generous benefits, click here!

 

Position Details

 

Posting Category Management
Salary Range $85,046 - $116,939, with a control point of $106,308 per annum.
Additional Salary Information
The Compensation Range is the span between the minimum and the maximum base salary for a position. The control point of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position. In the normal course, employees will be hired, transferred, or promoted between the minimum and the control point of the salary range for a job, taking internal equity into account. Salaries above the control point may be considered for extenuating circumstances and must be approved by an external governing body.
Department 2 Student Success Division
Campus Location Burnaby campus
Bargaining Unit Management
Job Status Regular
Full-Time/Part-Time Full-Time
Number of Vacancies 1
Anticipated Start Date 04/07/2026

Manager, Student Life

British Columbia Institute Of Technology (BCIT)
Burnaby
  Management Full-time
  85,046  -  116,939
BCIT’s Student Success department is seeking a regular, full-time (1.0 FTE) Manager, Student Life.   This position is responsible for assessing, responding, and addressing student-...
Learn More
Mar 11th, 2026 at 11:42

Want a Fantasy Sports App That Fans Will Love? Get Started Today! Full-time Job

Beleaf Technologies

IT & Telecoms   Summerside
Job Details

Are you a sports enthusiast, entrepreneur, or startup founder looking to build your own fantasy sports app? At Beleaf Technologies, we understand that your goal is not just to create an app, it’s to deliver an experience that fans can’t stop playing.

Our expert Fantasy Sports App Development services help you:

  • Bring Your Idea to Life: We manage everything from initial concept to full app launch.

  • Create a Fan-Centric Experience: Real-time scores, leaderboards, and interactive features keep users engaged.

  • Stand Out in the Market: Custom designs and innovative features help your app attract and retain fans.

  • Monetize Smartly: Generate revenue through ads and subscriptions while keeping fans engaged.

With Beleaf Technologies, you get a trusted partner who understands the fantasy sports market and knows what it takes to turn casual fans into loyal players.

Stop waiting! If your goal is to launch a fantasy sports app that users love, now is the time. Contact Beleaf Technologies and start building your winning app today! 

Fuel Fan Passion, One App at a Time

https://www.beleaftechnologies.com/fantasy-sports-app-development-company

Whatsapp :  +91 8056786622

Mail to :  [email protected]

Want a Fantasy Sports App That Fans Will Love? Get Started Today!

Beleaf Technologies
Summerside
  IT & Telecoms Full-time
Are you a sports enthusiast, entrepreneur, or startup founder looking to build your own fantasy sports app? At Beleaf Technologies, we understand that your goal is not just to crea...
Learn More
Mar 10th, 2026 at 07:49

2026 Fantasy Sports: Build Apps Fans Cant Stop Playing Full-time Job

Beleaf Technologies

IT & Telecoms   Midland
Job Details

Turn sports fandom into an interactive, profitable experience with Beleaf Technologies’ platform, real-time stats, interactive leagues, and fan-first design included. Whether you’re an investor seeking high-growth opportunities or a developer aiming to lead the next sports revolution, Beleaf gives you the tools, insights, and support to succeed. The fantasy sports market is booming. 2026 is your chance to capture attention, drive engagement, and maximize ROI. Don’t just watch the game, create it. Invest in Beleaf Technologies and dominate the fantasy sports arena today!

Build It! Partner with Beleaf Today >>

https://www.beleaftechnologies.com/fantasy-sports-app-development-company

Whatsapp :  +91 8056786622

Mail to :  [email protected]

2026 Fantasy Sports: Build Apps Fans Cant Stop Playing

Beleaf Technologies
Midland
  IT & Telecoms Full-time
  5,000
Turn sports fandom into an interactive, profitable experience with Beleaf Technologies’ platform, real-time stats, interactive leagues, and fan-first design included. Whether you’r...
Learn More
Mar 4th, 2026 at 05:06

Coordinator, People Experience Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Human Resources   Victoria
Job Details

At BC Ferries, our people are at the heart of everything we do. Every sailing, every connection, every safe arrival depends on dedicated teams working together with care, professionalism, and respect.

 

We’re looking for a Coordinator, People Experience to join our People Experience team — a role where you’ll help create a workplace grounded in connection, safety, and trust. If you’re someone who thrives on helping others, takes pride in accuracy and confidentiality, and believes that great employee experiences lead to great customer experiences, we’d love to meet you.

 

As a Coordinator, you’ll play a key role in ensuring our people feel supported, informed, and valued throughout their employment journey — from recruitment to onboarding and beyond.

This is more than an administrative role. It’s about building relationships, supporting safe and respectful workplaces, and ensuring our processes reflect the care we have for our people.

 

The role

Reporting to the Manager, People Experience, you contribute value through key areas of oversight such as:

  • Maintaining superior customer service and fostering positive relationships in communications with employees, resolving problems and issues as they arise;
  • Providing confidential administrative services, including preparing letters, correspondence, and reports, and coordinating HR documentation and approvals;
  • Assisting with internal recruitment for bargaining unit roles, including interviewing, screening, and selecting applicants;
  • Maintaining employee personnel files and electronic records, including HRIS data entry, ensuring data integrity and compliance with organizational standards;
  • Supporting People Experience programs, including employment lifecycle activities, HR transactions, and coordinating and facilitating New Hire Orientations at the Atrium;
  • Responding to routine employee and leader inquiries related to policies, procedures, systems, and programs, escalating complex matters as required;
  • Assisting with attendance tracking and reporting activities using established tools and processes;
  • Supporting compliance with employment legislation, collective agreements, and organizational policies by following defined procedures and controls;
  • Assisting with audits, data validation, and quality checks to ensure the accuracy of people data and records;
  • Maintaining confidential information, both electronically and manually;

 

What you bring to the team

  • Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience
  • 1-3 years experience in an HR, People Experience or administrative support role
  • Basic understanding of HR policies, employee lifecycle processes, and people data administration
  • Experience working with HRIS or workforce management systems is an asset
  • Exposure to unionized or operational environments is an asset

 

Competencies:

  • Strong interpersonal and customer focused skills
  • Strong communication skills, both verbal and written
  • Ability to multi-task, set priorities, and work well under pressure meeting established deadlines
  • Flexibility, with the ability to work well in a fast paced ever changing environment
  • Sound judgement, analytical, and problem-solving skills
  • High level initiative and motivation
  • Proficient in Windows based software programs
  • Experience in the use of Oracle HR databased programs
  • Accuracy and attention to detail
  • Thorough understanding of company policies, regulatory requirements and collective agreement.

Coordinator, People Experience

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Victoria
  Human Resources Full-time
  66,500  -  83,100
At BC Ferries, our people are at the heart of everything we do. Every sailing, every connection, every safe arrival depends on dedicated teams working together with care, professio...
Learn More
Feb 27th, 2026 at 12:28

User Experience Designer Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Marketing & Communication   Victoria
Job Details

We’re proud to be one of the largest ferry operators in the world and for over 60 years, we have been dedicated to providing safe and efficient travel to our customers. We are looking for a key member of our marketing team who shares a passion for BC’s coast to support our continued growth.

We are searching for a User Experience (UX) Designer to support the delivery of UX design initiatives in collaboration with other designers, the brand and creative services and customer experience teams, and other key business stakeholders. This is a multi-faceted role that will involve participation in long-term, strategic user experience projects as well as day-to-day operational responsibilities.

To be the right fit, you are a self-starter and strategic thinker – someone with a user-centric mindset. You demonstrate a passion for digital design and have a high level of creativity and the technical skills required in order to bring brands to life. You have a demonstrated ability to manage multiple priorities and problem-solve, are a team player and excel in a collaborative setting.

 

The Role
Reporting to the Manager, Digital Services, you add value and are energized by key areas of oversight such as:

  • Bringing BC Ferries’ brand to life with creative digital designs and ensure that user experience, design and content on the website, app and intranet align with the overall business strategy, including the brand and customer experience strategies;
  • Developing and prototype design enhancements for e-commerce website, app and other digital assets as required, through data-driven decisions and in alignment with the customer experience strategy;
  • Working with development team on UAT testing and delivery and execution of improvements;
  • Demonstrating prototypes to internal and external stakeholders and perform customer testing;
  • Contributing to creation and maintenance of schedule content on the website (SAP Hybris), app (React Native), and other media as required;
  • Acting as key point of contact for issues and requests relating to online schedules and internal websites, as well as digital signage;
  • Supporting audio and video media preparation, management and distribution through internal and offsite storage and retrieval services;
  • Participating in ideation and vision mapping sessions with key stakeholders;
  • Troubleshooting and recommend fixes for multi-device user interfaces and booking flows;
  • Reviewing customer input, website analytics reports and data to identify and resolve UX pain points;
  • Participating in multi device and multi OS testing of web and app enhancements;
  • Training, coaching and supporting the development of junior designers;
  • Supporting larger design capital projects and other data driven customer experience initiatives;
  • Developing and maintaining a thorough understanding of company policies and procedures;
  • Working closely with various departments and cross-functional working groups in support of business initiatives;

 

What you bring to the team

  • Degree in Information Technology, Computer Science, User Experience Design, Marketing or related field
  • Minimum 4-6 years working in a user experience design role for ecommerce sites
  • Experience supporting mission critical websites, content management systems and related applications in a complex, fast-paced business environment
  • Experience conducting user testing research
  • Experience working collaboratively with cross-functional teams in a complex organization
  • Ability to build trust and rapport with key stakeholders
  • Working knowledge of HTML, CSS, JavaScript and React
  • Proficient in using prototyping, web design and graphic design applications
  • Ability to provide user access and training for digital applications
  • Ability to accurately transcribe complex data sets into readable formats
  • Working knowledge of Jira, Confluence, Cherwell and SharePoint applications, or similar
  • Working knowledge of Agile/Scrum methodologies.

User Experience Designer

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Victoria
  Marketing & Communication Full-time
  83,500  -  104,300
We’re proud to be one of the largest ferry operators in the world and for over 60 years, we have been dedicated to providing safe and efficient travel to our customers. We are look...
Learn More
Feb 27th, 2026 at 12:22

User Experience Designer Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Marketing & Communication   Victoria
Job Details

We’re proud to be one of the largest ferry operators in the world and for over 60 years, we have been dedicated to providing safe and efficient travel to our customers. We are looking for a key member of our marketing team who shares a passion for BC’s coast to support our continued growth.

We are searching for a User Experience (UX) Designer to support the delivery of UX design initiatives in collaboration with other designers, the brand and creative services and customer experience teams, and other key business stakeholders. This is a multi-faceted role that will involve participation in long-term, strategic user experience projects as well as day-to-day operational responsibilities.

To be the right fit, you are a self-starter and strategic thinker – someone with a user-centric mindset. You demonstrate a passion for digital design and have a high level of creativity and the technical skills required in order to bring brands to life. You have a demonstrated ability to manage multiple priorities and problem-solve, are a team player and excel in a collaborative setting.

 

The Role
Reporting to the Manager, Digital Services, you add value and are energized by key areas of oversight such as:

  • Bringing BC Ferries’ brand to life with creative digital designs and ensure that user experience, design and content on the website, app and intranet align with the overall business strategy, including the brand and customer experience strategies;
  • Developing and prototype design enhancements for e-commerce website, app and other digital assets as required, through data-driven decisions and in alignment with the customer experience strategy;
  • Working with development team on UAT testing and delivery and execution of improvements;
  • Demonstrating prototypes to internal and external stakeholders and perform customer testing;
  • Contributing to creation and maintenance of schedule content on the website (SAP Hybris), app (React Native), and other media as required;
  • Acting as key point of contact for issues and requests relating to online schedules and internal websites, as well as digital signage;
  • Supporting audio and video media preparation, management and distribution through internal and offsite storage and retrieval services;
  • Participating in ideation and vision mapping sessions with key stakeholders;
  • Troubleshooting and recommend fixes for multi-device user interfaces and booking flows;
  • Reviewing customer input, website analytics reports and data to identify and resolve UX pain points;
  • Participating in multi device and multi OS testing of web and app enhancements;
  • Training, coaching and supporting the development of junior designers;
  • Supporting larger design capital projects and other data driven customer experience initiatives;
  • Developing and maintaining a thorough understanding of company policies and procedures;
  • Working closely with various departments and cross-functional working groups in support of business initiatives;

 

What you bring to the team

  • Degree in Information Technology, Computer Science, User Experience Design, Marketing or related field
  • Minimum 4-6 years working in a user experience design role for ecommerce sites
  • Experience supporting mission critical websites, content management systems and related applications in a complex, fast-paced business environment
  • Experience conducting user testing research
  • Experience working collaboratively with cross-functional teams in a complex organization
  • Ability to build trust and rapport with key stakeholders
  • Working knowledge of HTML, CSS, JavaScript and React
  • Proficient in using prototyping, web design and graphic design applications
  • Ability to provide user access and training for digital applications
  • Ability to accurately transcribe complex data sets into readable formats
  • Working knowledge of Jira, Confluence, Cherwell and SharePoint applications, or similar
  • Working knowledge of Agile/Scrum methodologies.

User Experience Designer

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Victoria
  Marketing & Communication Full-time
  83,500  -  104,300
We’re proud to be one of the largest ferry operators in the world and for over 60 years, we have been dedicated to providing safe and efficient travel to our customers. We are look...
Learn More
Feb 27th, 2026 at 12:22

Payroll Support Clerk Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Financial Services   Victoria
Job Details

At BC Ferries, payroll is more than processing numbers. It’s about ensuring accuracy, compliance, and trust for thousands of employees who keep our vessels sailing and terminals operating. We’re looking for a meticulous, organized, and collaborative Payroll Support Clerk to join our Payroll team.

 

As a Payroll Support Clerk, you play a critical role in maintaining the integrity and accuracy of payroll operations. You are detail-oriented, proactive, and capable of managing large volumes of administrative work while meeting tight deadlines and shifting priorities.

 

If you thrive in high-volume environments, take pride in precision, and enjoy supporting a team that values accountability and service excellence, we’d love to hear from you.

 

The Role

Reporting to the Payroll Manager, you add value and are energized by key areas of oversight such as:

  • Sorting, acknowledging, and accurately filing payroll documents in a timely manner;
  • Administering archiving of payroll records and documentation, including secure storage and retrieval;
  • Performing inquiries within Oracle Payroll to support timely and accurate responses to employee and external inquiries;
  • Providing clerical and administrative support to Payroll team members as required;
  • Supplying information to internal departments and external agencies in accordance with established procedures;
  • Assisting with general payroll-related duties to support smooth daily operations;
  • Providing orientation, guidance, and informal training to colleagues as needed;
  • Contributing to a collaborative, service-focused payroll environment;

 

What you bring to the team

  • Successful completion of High School Education (Grade 12)
  • Currently enrolled in the National Payroll Institute’s Payroll Compliance legislation course, working towards PCP certification
  • Successful completion of Payroll Compliance and Legislation under the Canadian Payroll Association preferred
  • Ability to multi-task & handle rapidly changing priorities
  • Demonstrates strong communication skills and interpersonal skills
  • Ability to work in a team environment with minimal supervision
  • Basic computer skills with knowledge of Outlook, Word and Excel
  • Strong team orientation
  • High level of self-motivation and initiative
  • Ability to work well under pressure
  • Ability to establish and maintain cooperative working relationships

Payroll Support Clerk

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Victoria
  Financial Services Full-time
  4,824
At BC Ferries, payroll is more than processing numbers. It’s about ensuring accuracy, compliance, and trust for thousands of employees who keep our vessels sailing and terminals op...
Learn More
Feb 27th, 2026 at 12:09

Terminal Service Attendant Temporary Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Customer Service   Campbell River
Job Details

We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment  

 

Reporting to the Terminal Operations SupervisorTerminal Service Attendants are responsible for 

 

  • Cleaning terminal buildings and grounds including washing and waxing floors/walls, washing windows, vacuuming, dusting, and cleaning washrooms; replenishing supplies and maintaining an inventory of supplies; removing garbage and picking up litter; shovelling snow, sanding, power washing, lawn mowing, weed-eating and sweeping grounds; and maintaining garden areas. 
  • Providing fare, schedule and procedural information to customers; listening to customers’ complaints and requests; resolving or referring to appropriate resource; and applying the Service Interruption Plan as required. 
  • Directing vehicle and foot traffic; checking and collecting boarding passes; assisting customers on/off vessel; and assisting with disabled vehicles. 
  • Inspecting berths, ramps and docks; assisting with vessel docking including adjusting ramps and handling mooring lines; giving the all clear for vessel departure as required; assisting vessel in ship-to-shore power hook up; checking for and advising vessel of any potentially hazardous conditions including dangerous goods, oversize vehicles and weight restrictions; and providing an accurate vehicle and passenger count for the vessel. 
  • Inspecting and performing routine maintenance of terminal facilities and equipment including minor painting; and identifying and taking appropriate action to address repairs or deficiencies. 
  • Driving the fleet vehicle to pick up or deliver materials; unloading and loading materials on vessel; operating the forklift if required; and handling baggage. 
  • Participating in safety drills; setting alarms and securing terminal at closing; identifying situations which present a safety hazard; and conducting rounds of the terminal and docked vessel, and reporting any security breaches or unusual activity. 
  • Staying current with company policies, procedures and operational directives; and performing various administrative support tasks including updating files and manuals; completing inspection reports; maintaining an activity log; and answering the telephone. 
  • Performing additional duties such as calculating and processing fares; selling media; processing reservations; preparing and auditing media sales records and revenue reports; ordering and checking change orders; and preparing cash floats and deposits.  

 

What you bring to the team 

You are enthusiastic, reliable, and service orientated individual who excels working in a fast passed customer focused environment. You are an excellent communicator and work well individually or in a team environment. In addition, you are comfortable working in a physical environment and working outside in all weather conditions.  

 

You have one (1) year of customer service experience, one (1) year of cash handling experience with a complex POS system and you possess a Class 5 or 7N Drivers Licence with a clean ICBC Drivers Record Report. A valid Food Safe Level 1 Certificate is required and can be obtained upon receiving an offer of employment. 

Terminal Service Attendant

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Campbell River
  Customer Service Temporary
  28.51
We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.      Reporting to the Terminal...
Learn More
Feb 27th, 2026 at 12:05

Terminal Service Attendant Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Customer Service   Port-Cartier
Job Details

We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment  

 

Reporting to the Terminal Operations SupervisorTerminal Service Attendants are responsible for 

 

  • Cleaning terminal buildings and grounds including washing and waxing floors/walls, washing windows, vacuuming, dusting, and cleaning washrooms; replenishing supplies and maintaining an inventory of supplies; removing garbage and picking up litter; shovelling snow, sanding, power washing, lawn mowing, weed-eating and sweeping grounds; and maintaining garden areas. 
  • Providing fare, schedule and procedural information to customers; listening to customers’ complaints and requests; resolving or referring to appropriate resource; and applying the Service Interruption Plan as required. 
  • Directing vehicle and foot traffic; checking and collecting boarding passes; assisting customers on/off vessel; and assisting with disabled vehicles. 
  • Inspecting berths, ramps and docks; assisting with vessel docking including adjusting ramps and handling mooring lines; giving the all clear for vessel departure as required; assisting vessel in ship-to-shore power hook up; checking for and advising vessel of any potentially hazardous conditions including dangerous goods, oversize vehicles and weight restrictions; and providing an accurate vehicle and passenger count for the vessel. 
  • Inspecting and performing routine maintenance of terminal facilities and equipment including minor painting; and identifying and taking appropriate action to address repairs or deficiencies. 
  • Driving the fleet vehicle to pick up or deliver materials; unloading and loading materials on vessel; operating the forklift if required; and handling baggage. 
  • Participating in safety drills; setting alarms and securing terminal at closing; identifying situations which present a safety hazard; and conducting rounds of the terminal and docked vessel, and reporting any security breaches or unusual activity. 
  • Staying current with company policies, procedures and operational directives; and performing various administrative support tasks including updating files and manuals; completing inspection reports; maintaining an activity log; and answering the telephone. 
  • Performing additional duties such as calculating and processing fares; selling media; processing reservations; preparing and auditing media sales records and revenue reports; ordering and checking change orders; and preparing cash floats and deposits.  

 

What you bring to the team 

You are enthusiastic, reliable, and service orientated individual who excels working in a fast passed customer focused environment. You are an excellent communicator and work well individually or in a team environment. In addition, you are comfortable working in a physical environment and working outside in all weather conditions.  

 

You have one (1) year of customer service experience, and you possess a Class 5 or 7N Drivers Licence with a clean ICBC Drivers Record Report.

Terminal Service Attendant

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Port-Cartier
  Customer Service Full-time
  28.51
We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.      Reporting to the Terminal...
Learn More
Feb 27th, 2026 at 11:59

Analyst, People Data Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Human Resources   Victoria
Job Details

At BC Ferries, our people keep coastal communities connected. Behind every sailing is a workforce strategy powered by data. We’re looking for an Analyst, People Data who is passionate about turning workforce insights into strategic action.

 

As a vital part of the People & Safety team, you support the organization by analyzing and interpreting workforce data to drive strategic decision-making.  You are a data-driven professional with an analytical mind who can translate complex data into actionable insights. As a People Data Analyst, you are responsible for gathering, organizing, and analyzing employee data to provide insights on emerging trends across our organization, including talent acquisition, workforce planning and scheduling, employee engagement, demographics, performance, and retention.

 

If you thrive at the intersection of analytics, storytelling, and business partnership — and enjoy transforming complex workforce data into clear, actionable insights — this is your opportunity to make a measurable impact.

 

The Role

Reporting to the Manager, People Analytics, you add value and are energized by key areas of oversight such as:

  • Collaborating with People & Safety business partners to understand key business priorities and curate actionable people metrics and insights;
  • Designing, developing, and maintaining self-service dashboards and scalable analytics solutions for Business Leaders and People & Safety;
  • Building relational data models and dashboard reports in select platform (Oracle, Power BI, etc.);
  • Supporting the overall accuracy, integrity, and governance of our People Systems & Data;
  • Preparing and presenting data-driven recommendations to support decision-making processes to senior business leaders;
  • Continuously seeking opportunities to improve data collection processes, analysis methods, and reporting tools;
  • Implementing best practices in data management and analysis to enhance the overall effectiveness of People operations;
  • Compiling, analyzing, and submitting People data to comply with internal and external reporting or other legislative People requirements;

 

What you bring to the team

  • Bachelor’s degree in Human Resources, Business Administration, Data Analytics, Computer Science, or related field or an equivalent combination of related education and experience
  • 3-5 years’ experience in a data focused role, preferably in an HR or Scheduling function
  • 3-5 years’ experience interpreting collective agreements.

Analyst, People Data

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Victoria
  Human Resources Full-time
  83,500  -  104,300
At BC Ferries, our people keep coastal communities connected. Behind every sailing is a workforce strategy powered by data. We’re looking for an Analyst, People Data who is passion...
Learn More
Feb 26th, 2026 at 10:46

Analyst, People Data Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Human Resources   Victoria
Job Details

At BC Ferries, our people keep coastal communities connected. Behind every sailing is a workforce strategy powered by data. We’re looking for an Analyst, People Data who is passionate about turning workforce insights into strategic action.

 

As a vital part of the People & Safety team, you support the organization by analyzing and interpreting workforce data to drive strategic decision-making.  You are a data-driven professional with an analytical mind who can translate complex data into actionable insights. As a People Data Analyst, you are responsible for gathering, organizing, and analyzing employee data to provide insights on emerging trends across our organization, including talent acquisition, workforce planning and scheduling, employee engagement, demographics, performance, and retention.

 

If you thrive at the intersection of analytics, storytelling, and business partnership — and enjoy transforming complex workforce data into clear, actionable insights — this is your opportunity to make a measurable impact.

 

The Role

Reporting to the Manager, People Analytics, you add value and are energized by key areas of oversight such as:

  • Collaborating with People & Safety business partners to understand key business priorities and curate actionable people metrics and insights;
  • Designing, developing, and maintaining self-service dashboards and scalable analytics solutions for Business Leaders and People & Safety;
  • Building relational data models and dashboard reports in select platform (Oracle, Power BI, etc.);
  • Supporting the overall accuracy, integrity, and governance of our People Systems & Data;
  • Preparing and presenting data-driven recommendations to support decision-making processes to senior business leaders;
  • Continuously seeking opportunities to improve data collection processes, analysis methods, and reporting tools;
  • Implementing best practices in data management and analysis to enhance the overall effectiveness of People operations;
  • Compiling, analyzing, and submitting People data to comply with internal and external reporting or other legislative People requirements;

 

What you bring to the team

  • Bachelor’s degree in Human Resources, Business Administration, Data Analytics, Computer Science, or related field or an equivalent combination of related education and experience
  • 3-5 years’ experience in a data focused role, preferably in an HR or Scheduling function
  • 3-5 years’ experience interpreting collective agreements.

Analyst, People Data

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Victoria
  Human Resources Full-time
  83,500  -  104,300
At BC Ferries, our people keep coastal communities connected. Behind every sailing is a workforce strategy powered by data. We’re looking for an Analyst, People Data who is passion...
Learn More
Feb 26th, 2026 at 10:46

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