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Salary/Rate of pay: 39.07

Application deadline: 2024-12-02 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Application deadline: Open Until filled 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

What you’ll do:

Reporting to the VP, CISO, the Principal Architect – Cyber Security plays a key role in the operation and continuous evolution of the architecture practice within Canadian Tire. This role will be responsible for owning and applying the architectural framework for all cyber security capabilities across the organization based off industry best practice and tailored to Canadian Tire needs.

The Principal Cyber Security Architect works closely with leadership and enterprise architecture to establish, maintain and socialize the cyber security capability strategy. The Principal Architect will enforce Canadian Tire architecture principals and own the Cyber Security capabilities model within IT and across the enterprise.

• Ensure the overall Canadian Tire architecture practice is maintained and is effective in achieving required outcomes

• Be an advocate for modern approaches to cyber security challenges within the enterprise

• Act as a resource for teams looking for deeper clarity, potential solutions, or recommendations for meeting unmitigated security requirements

• Review existing environment standards, designs, tools, and services to determine areas of weakness, inconsistency, or exposure to establish roadmap for remediation and maturity

• Lead or participate in design exercises to translate Canadian Tire cyber security strategy and requirements into actionable solutions

• Provide consultation at all levels across the enterprise as a sought-out expert in Cyber Security domains

• Build credibility and communicates effectively with C-level stakeholders

• Foster and build needed relationships with senior stakeholders to align Cyber Security strategy to business needs, drive adoption of integrated security services and embed security throughout the processes of the organization

• Utilize strong interpersonal, communication and influencing skills to build credibility and collaboration, including developing effective cross-organizational and vendor relationships

What you bring:

• 10+ years experience in a large technology environment with progressive architectural leadership roles, preferably with exposure to retail or banking sectors, with 5+ years focused on Cyber Security

• Experience in developing and operating an architecture practice at scale with strategic accountabilities, both short and long term

• Extensive experience with Azure cloud solutions

• Experience in leading strategic planning towards key outcomes for multi-year risk and maturity-based outcomes

• Formal training in an architectural framework (such as TOGAF or SABSA)

• Strong background in the implementation and operation of a wide range of security technologies spanning on premise and cloud environments

• Advanced Cyber Security qualifications are desired (CISSP, CISM, CISA, CRISC, CCSP, CCSK)

• Experience working with NIST CSF, PCI-DSS, MITRE ATT&CK Framework and others

• Experience influencing and participating in SAFe agile delivery practices

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

What you’ll do

Accounting Operations Banking-Sales Audit team is responsible for executing all aspects of the day-to-day functions related to sales audit for assigned business units. This includes clearing exceptions in the sales audit systems, investigating any issues, releasing daily sales, and handling correspondence from stores. The team also supports month-end activities, executes controls, prepares journal entries and high volume of weekly and/or monthly reconciliations between bank accounts and financial system, provides ad hoc reporting for various departments, creates, and maintains desk guides for cross-training purposes, and continuously looks for ways to improve the sales audit process. Additionally, team members should be prepared to take on any other assigned duties.

What you bring

Hybrid

At Canadian Tire we value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team. 

#LI-SH1

Location: Fire Services, Communications, 1423 Randall Avenue

Successful candidates will be required to provide availability for a minimum of 2 weekends per month and all statutory holidays.
A probationary period of 12 months will apply from the date of hire
Note: Applications / resumes received could be used to staff current and on-going requirements until December 31,2025.

Application Close: 22/11/2024

WHAT YOU NEED TO KNOW

• Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral. English: oral, reading, writing. Candidates must meet language requirement for position upon hire.      
• Police Record Check: The successful candidate will be required to complete a Security Clearance form with the Ottawa Police Service.
• Must be able to work shifts, weekends and statutory holidays.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Main Purpose and Function
The Engineering Assistant III will perform a variety of technical, supervisory, outreach, and administrative duties to support shared micromobility, street use, and public space-related infrastructure programs within the Street Use Management Branch. Responsibilities will be focused on the implementation and operations of shared micromobility systems (e.g. shared e-scooters, public bike share). This position may also support the various other programs managed within the Street Use Management Branch. 

The shared e-scooter pilot program and other micromobility initiatives advance key City objectives related to sustainability, equity and accessibility. The Engineering Assistant III will help further these initiatives while assisting with asset management, service levels, and supporting local and regional growth of micromobility.

Specific Duties and Responsibilities

• Reviews and interprets engineering and architectural drawings, field observations, and studies related to permits, licensed uses, and development applications as they relate to programs within the Street Use Management Branch.
• Develops geometric and sign/paint designs of moderate or higher complexity using AutoCAD according to design standards and principles.
• Produces and maintains reports, statistics and accurate records related to projects and programs within Street Use Management.
• Coordinates preparation, installation and operational processes including tracking and issuing permits for Branch projects and programs.
• Undertakes research and analyzes data, and provides summary reports and recommendations including assisting in preparing Council reports, presentations and technical studies.
• Performs inspections and field work (taking accurate measurements, detailed notes and clear pictures) for site inspections and construction reviews.
• Develops and maintains relationships, and communicates verbally and in writing with the public, community groups, stakeholders, internal departments and senior staff.
• Assists and participates in project related public and stakeholder meetings and events; organizing and sometimes leading meetings with internal and external stakeholders.
• Creates maps, graphics, and presentations for public meetings, website content, and internal communication, including work with GIS software and graphic programs. 
• Oversees the work of junior staff.
• Performs general administrative duties and other duties/responsibilities as assigned.
   

Qualifications
Education and Experience:

• Completion of Grade 12 supplemented with courses in Civil Engineering Technology or other equivalent area of study, plus sound related experience, or an equivalent combination of training and experience.
   

Knowledge, Skills and Abilities:

• Sound knowledge of current transportation engineering design principles and methods.
• Experience using AutoCAD for transportation drafting and design.
• Experience and ability to read and interpret engineering and architectural drawings.
• Proficient in the use of software applications and databases such as MS Office, AutoCAD and SAP.
• Working knowledge of the City's public space and transportation policies and regulations, community planning processes and land use policy would be an asset. Knowledge of strategic plans including Corporate Plan, Engineering Strategic Plan, Climate Emergency Action Plan, and Transportation 2040.
• Strong research and investigation skills; demonstrated ability to summarize data in an accurate written format; assist in the preparation of a variety of technical reports.
• Demonstrated organizational skills; ability to problem solve in a technical environment.
• Proven excellent written and verbal communication skills; the ability to provide accurate and thorough information to the public; and a proven ability to deal tactfully, patiently and effectively with the public.
• Proven strong interpersonal skills in establishing and maintaining cooperative and effective working relationships with staff and stakeholders.
• Ability to work with relevant design guidelines and regulations including international guides. 
• Ability to work in a team environment with little or no supervision and meet tight timelines in a multitask environment.
• Ability to perform a variety of clerical tasks related to municipal engineering work.
• Ability to work outdoors in inclement weather.
• Ability to meet transportation requirements.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Engineering Services (1300) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Temporary Full Time 

Position Start Date: Jan, 2025 

Position End Date: Jan, 2026 

Salary Information: Pay Grade GR-021: $37.20 to $43.78 per hour

Application Close: December 4, 2024

Application Close: 19/03/2025

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Application Close: 31/12/2024

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.; May include some evening and weekend hours to meet training and/or programming requirements.; Must be able to work shifts, weekends and statutory holidays at a variety of locations.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Hourly Salary: $25.24 - $32.63 

Annual Salary: $48,123.00 - $62,213.00 

Closing Date: November 28, 2024

Position Summary: 
Note: This position starts as part-time, with a guaranteed 15 hours per week, with the potential to transition to full-time hours.

Note: All applicants must be available to work full-time for the first two (2) months to complete the required training.

We’re excited to welcome customer-focused individuals with exceptional communication skills to join our team in serving the vibrant City of Regina! As the first point of contact for residents, you’ll handle inquiries and service requests, making a direct impact in our growing community. If you’re a quick learner who thrives in a dynamic, fast-paced environment and has a passion for helping others through problem-solving, active listening, and empathy, this role is perfect for you!

Your main responsibilities include:

• Answer customer inquiries via phone, email, and social media regarding city programs and services.
• Clarify issues, determine customer needs, research and explore solutions, and escalate unresolved problems when necessary.
• Provide clear explanations of bylaws, regulations, policies, and procedures to customers.
• Use client relationship management software and phone to relay information and instructions to relevant departments and field personnel.
• Calculate, collect, and process payments, negotiate payment arrangements for outstanding balances, and refer cases for collections as needed.
• Update and document customer account information and all transactions in the relevant databases and computer systems.
• Perform related duties as required. To view the full job description, visit open.regina.ca.

What to expect:

• Performance-Driven Environment: Breaks, tasks, and statuses are scheduled, with regular reviews of employee metrics to maintain efficiency and quality.
• Supportive, Well-Organized Environment: Work in a structured call center with clear processes, use of evolving technology, and a collaborative team that provides the guidance and resources you need to succeed.
• High-Intensity Interactions: Handle customer inquiries with professionalism and composure, even when interactions are emotionally charged or challenging, requiring sound judgment and strong communication skills.
• Focused, Detail-Oriented Tasks: Engage in data entry and information verification with high concentration, auditory focus, and visual effort, often while sitting or standing for extended periods.

Who you are:

• You excel at professionally explaining and clarifying information, even when managing frustrated or escalated inquiries.
• You grasp complex bylaws, policies, and services related to water, sewer, taxation, assessment, collective agreements, and safety standards with ease.
• You are proficient in using office tools, enterprise software, and specialized applications to deliver efficient service.
• You have a keen ability to identify issues, resolve them by following established policies, and escalate when necessary.
• You bring experience in cashier duties, cash handling, and processing customer payments.
• You effectively manage tasks and adjust your activities to meet daily, weekly, and annual schedules.
• You demonstrate a strong ability to comprehend complex information and apply it effectively to achieve optimal results in various tasks and problem-solving scenarios.

What you need:

• This position requires a high school diploma and at least three years of experience in a front-line customer service environment.
• Experience in a call center and additional customer service training are considered assets.

Additional Requirements

• Successful candidate may be required to obtain and provide a satisfactory criminal record check, as per the City of Regina's Criminal Record Check Policy.

• Successful candidate will be required to provide proof of acquired education.

• Additional assessments may be conducted to evaluate competencies, knowledge, skills and abilities.

Position Summary 

This position provides technical support, troubleshooting and resolving of functional issues relating to the City's end user computing environment including hardware and software. This position provides account management services and support in the administration of all asset management aspects of the corporate hardware and software process. This position also participates in evaluating and deploying new end user hardware and software to ensure it meets departments' business needs and fits into the corporate environment. This position reports to the Technical Support Lead. 

Key Duties & Responsibilities 

• Provide technical related support to users by accepting and recording all requests, determining the probable resolution to these requests and resolving these requests
• Provide support and troubleshooting for the City's end user hardware and software environments including installation, relocation, and maintenance and network connectivity
• Ensure established service level requirements are met, escalate incidents at risk of breaching service level agreement including any major Incidents to the Technology Support Lead
• Ensure that schedules, orders and timelines are communicated and met for device installation, upgrades and terminations
• Provide account management services including the set-up, change and removal of accounts (login IDs) that provides access to applications and data in the City of Regina environment
• Participate in evaluating new end user hardware and software to ensure it meets departments' business needs and fits into the corporate environment
• Responsible for all tickets assigned ensuring completion of tickets to the satisfaction of the clients
• Maintain Service Desk databases and applications by accurately logging all Incident or Service Request details, troubleshooting steps and final resolution, allocating categorization and prioritization codes
• Manage deployment and recovery of IT equipment and maintain the asset management database, accordingly, deploy pre­packaged software as needed using automated deployment tools
• Perform preventative maintenance including checking and cleaning of workstations, printers, and peripherals and ensuring software updates are completed
• Collaborate with other teams and vendors as necessary to investigate and resolve user problems
• Build and maintain advanced skill set in troubleshooting infrastructure, software and hardware as it relates to the City's environment
• Adherence to internal Cybersecurity prevention protocols and processes
• Maintain Service Desk databases and applications by accurately logging all Incident or Service Request details, troubleshooting steps and final resolution, allocating categorization and prioritization codes
• Manage deployment and recovery of IT equipment and maintain the asset management database, accordingly, deploy pre­packaged software as needed using automated deployment tools
• Perform preventative maintenance including checking and cleaning of workstations, printers, and peripherals and ensuring software updates are completed
• Collaborate with other teams and vendors as necessary to investigate and resolve user problems
• Build and maintain advanced skill set in troubleshooting infrastructure, software and hardware as it relates to the City's environment
• Adherence to internal Cybersecurity prevention protocols and processes

Key Qualifications

• Typically, the knowledge, abilities and skills required are obtained through completion of a two-year diploma in Computer Engineering Technology or a university degree in Computer Science, or other related discipline combined with one (1) to two (2) years relevant experience providing technical end user support
• Certification in a Service Desk process methodology, such as ITIL Service Desk is considered an asset
• Knowledge of Service Desk operating environment, methodologies and software
• Knowledge of computer hardware, operating systems and software packages, and a range of diagnostic utilities
• Experience working in an ITIL-driven environment, principles and processes
• Demonstrated problem solving skills and ability to apply principles of logical thinking to define problems, analyze, evaluate and interpret information and make effective recommendations
• Professionally represent the Technology & Digital Innovation Department by applying customer service principles, practices and techniques in communicating policies, procedures and processes
• Communicate clearly and effectively both orally and in writing demonstrating fluent English language skills with the ability to adapt to diverse communication techniques to evaluate situations, identify problems and exercise sound independent judgement
• Knowledge of cybersecurity prevention techniques and best practices
• Ability to handle multiple tasks and develop solutions to technical problems while under pressure and meeting client expectations and deadlines
• Ability to handle difficult and sensitive situations with customers and employees
• Ability to establish and maintain effective working relationships with civic employees and external service providers
• Ability to contribute and work independently within a highly motivated team environment
• Ability to conduct research into a wide range of computing issues is required

Working/Other Conditions 

• This position may be required to work irregular shifts and/or be on call 24 hours per day, 7 days a week. Must have the ability to lift and carry equipment such as printers, workstations, etc. 
• A valid Class 5 driver's license is considered an asset. 

Additional Requirements:

• Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
• Proof of education is required.
• Additional assessments may be conducted to evaluate competencies, skills, and knowledge.

Additional Requirements:

• Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
• Proof of education is required.
• Additional assessments may be conducted to evaluate competencies, skills, and knowledge.