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• Posting Period: 28-Oct-2024 to 12-Nov-2024

Job Description:
 

We are seeking qualified and experienced transportation planning professionals to fill several current vacancies in the Transportation Planning section of the City Planning Division. Transportation Planning is comprised of specialized planning professionals who combine transportation and land-use planning skills and expertise to provide a number of services, including the following:
 

• Planning sustainable and interconnected transportation networks to improve people's mobility choices, to create vibrant public spaces and to support economic prosperity, improving the overall quality of life in the City of Toronto.
• Leading and being champions of the transportation vision in the City's Official Plan, including development of leading-edge policies on major transportation initiatives.
• Providing evidence-based transportation planning technical analysis and best practices, supported by research and analysis of transportation and travel trends in the City and surrounding regions.
• Communicating and educating people in a clear and compelling way in undertaking inclusive and transparent engagement and collaboration with stakeholders and the public, and providing an important liaison to all related transportation agencies.

Major Responsibilities:
 

Reporting to the Program Manager, Transportation Planning, the Transportation Planner will be responsible for investigating and analyzing a variety of city-wide and/or area specific transportation planning issues and initiatives and contributing to review and implementation of large, complex development projects, including transit initiatives, to help achieve the City's multi-modal transportation and planning policy objectives.

In addressing these responsibilities the individual will be required to:

• Conduct transportation planning studies and review development applications, develop recommendations, and draft reports for Committees and Council.
• Prepare planning, research and policy studies, secondary plans, precinct and master plans, transit planning studies, and undertake environmental assessments for multi-modal transportation initiatives.
• Prepare requests for qualifications/proposals, terms of reference and study designs to support planning, research and policy studies, environmental assessments, and transit initiatives.
• Compile and analyze socio-economic and geospatial data associated with transportation planning studies.
• Prepare reports on multi-modal transportation issues affecting the City of Toronto.
• Design, conduct and/or coordinate research and analysis activities and surveys.
• Design, develop and maintain transportation planning information systems, data banks, and computer models to monitor transportation planning issues, trends and policies.
• Assist in developing Official Plan and Zoning By-Law amendments and prepare reports.
• Evaluate the implications of transportation planning initiatives of other municipalities, jurisdictions and agencies.
• Consult with other City Divisions, municipalities, and agencies to coordinate, plan, develop and implement transportation policies, programs and projects.
• Monitor projects and the progress of consultant studies, including day-to-day coordination and liaison with consultants, to assist in ensuring that studies are completed on time and within budget.
• Provide work direction on research, analysis, surveys, and report writing assignments to Assistant Planners.

• Maintains an awareness of developments and advancements in the transportation planning field. Provide information and advice in response to enquiries from elected officials, representatives of Provincial/Federal ministries and other municipalities, other government agencies, consultants, stakeholders and the public.

• Assist the Senior Transportation Planner or Program Manager in representing the Division on inter-departmental and intergovernmental working groups and technical advisory committees
• Maintain positive working relationships with other City Divisions (including Agencies, Boards and Commissions) as well as other levels of government and key stakeholders to foster effective partnerships.
• Carry out specific Transportation Planning tasks as assigned.
• Prepare for, and act as an expert witness before, the Local Planning Appeal Tribunal.

Key Qualifications:
 

Your application must describe your qualifications as they relate to:
 

1. Post-secondary education in transportation planning/engineering, or in a professional discipline pertinent to the job function, or the equivalent combination of relevant education and experience.
2. Considerable experience working on complex transit/transportation planning projects, such as transportation policy development, Transportation Master Plans, Transit Project Assessment Processes, Environmental Assessments, Official Plan Amendments, Secondary Plans and Corridor Studies.
3. Experience in quantitative and survey research methodologies, data management, and analysis of demographic, social, economic and environmental trends, including graphical representation of statistics.
4. Experience in performing technical analysis to support policy development.
5. Experience in assisting with the implementation of public engagement programs for multi-modal transportation studies.

You must also have:
 

• Knowledge of the Planning Act, the City's Official Plan, Municipal Class Environmental Assessment Process, Transit Project Assessment Process, Development Review Processes, Provincial Policies and Legislation related to land use planning, transportation planning, as well as current regulations and evolving policy trends in the City.  
• Effective interpersonal and customer service skills to interact with all levels of the organization, and with elected officials, the media and the public.
• Excellent communications skills to present and showcase information to a variety of audiences.
• Ability to use a variety of computer software (e.g. Word, Excel, Access, GIS, Graphic Presentation, transportation modelling, etc.) and software packages relevant to supporting the division’s core requirements.
• Effective consulting, conflict resolution and negotiating skills when dealing with the community, developers, consultants, other City Divisions, and public and private agencies.
• Demonstrated ability to prioritize and complete project assignments working both independently and as a part of a team.
• Demonstrated accountability, innovation and adaptability skills.
• Proficiency in a variety of computer software (e.g. Word, Excel, PowerPoint, web-based applications).
• Knowledge of other software packages (e.g. Synchro, Sim Traffic, Aimsun Next, Emme, GIS applications, etc.) relevant to supporting the Division's core requirements would be an asset.
• Knowledge of the Accessibility for Ontarians with Disabilities Act (AODA), the Occupational Health and Safety Act (OSHA) and other regulations/legislation that apply to the job duties.

Responsibilities:

This position delivers and picks up packages to and from residential and/or commercial properties. He/She utilizes safe transportation methods to get to and from destinations. This position ensures the best customer service through efficiency and dedication. He/She leverages technology to effectively aid in delivery services.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

Job Description:

“UPS is the world’s largest package delivery company and a provider of supply chain management solutions.”

UPS Package Drivers deliver and pick up packages from residential and/or commercial properties. This role involves driving, continual lifting, lowering, and carrying packages in a physical, fast-paced environment. Drivers practice safe transportation methods while traveling to and from destinations, ensuring the best customer service through efficiency and dedication.

Job Type: Full-Time

Workdays: Tuesday to Saturday (Flexibility to work Mondays, must be able to work ALL 5 days of the week)

Work Location: 12424 Dixie Rd, Caledon, ON L7C 2L7 (Main intersection: Mayfield Rd & Dixie Rd)

Shift Start: 9:15 AM - 5:15 PM (Flexibility with Start and Finish time required)

KEY RESPONSIBILITIES AND DUTIES:

• Deliver and pick up UPS packages efficiently and effectively.

• Learn and properly execute UPS safe and defensive driving methods.

• Assist with loading and unloading trucks as required.

• Record, track, and maintain information about delivered packages.

• Comply with UPS appearance guidelines by wearing the company-provided vest and uniform.

REQUIREMENTS:

• Ability to lift up to 70 lbs. (32kg) unassisted. Typical package weight ranges from 25-35 lbs.

• Ability to work in a fast-paced environment

• Proficiency in navigating and finding locations using maps, GPS devices, and map books

• Available to work Tuesday through Saturday/ and some Mondays

• Possession of a valid Ontario G driver’s license

• Clean Driver's Abstract confirming: A) No at-fault accidents within the last 3 years & no more than 2 violations for the previous 3 years period. B) No traffic violations within the last 12 months and 5 Demerit Points for the previous 3 years

• Strong customer service skills  

“UPS is the world’s largest package delivery company and a provider of supply chain management solutions.”

Position Summary:
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Mississauga/Erindale Area. This role involves performing physical work in a fast-paced environment including continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.

*NO DRIVING REQUIRED*

Job type(s): Part-time, Seasonal
Work Location: Mississauga ON (L5L, L5C L5B- Postal Code Area)

Workdays: Monday through Friday (All five days of the week)

Shift Start:  Start time will vary between 10:30 AM - 3:00 PM.  Depending on operational needsstart times & finish times may vary.  Flexibility required

Pay rate: $17.30/hr.

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

Responsibilities:

• Meet UPS driver at the assigned local meet point
• Deliver and pick up UPS packages efficiently and effectively
• Learn and properly execute UPS package handling/delivery methods

Requirements:

• 3 to 5 hours a day, start times & finish times may vary depending on operational needs. Flexibility required
• Must be able to lift up to 70 lbs. (32 kg) unassisted
• Strong customer service skills
• Employees must wear a company-provided vest, black pants, and dark brown or black boots
• Must be able to work outside in all weather conditions
• Must be able to deliver packages by means of walking
• Work hours may vary depending on the work volume

Compensation & Benefits:

• Hourly pay rate: $17.30/hr.
• Weekly pay
• Paid training
• Work locally in neighborhoods/areas around your home
• Immediate access to 'UPS Employee Discount' program upon hire
• Opportunities for advancement within a Fortune 50 company

This is Unionized role and monthly union deductions will apply

Note: The duration of the contract is until the end of December 2024 with a possibility of extension depending on the work volume

The Billing Coordinator is an expert in all job functions of the Billing Department. The Coordinator will facilitate the work amongst Billing Administrators and provide specialized support to the team.  The Billing Coordinator will be focused on increasing invoice quality by analyzing reporting to identify problem areas and implement corrective action.  With continuous improvement always in mind, the Billing Coordinator will be responsible to review and implement process improvement initiatives.  Must understand customer invoice requirements and provide custom invoice solutions as required. 

How You’ll Help: 

• Provide daily support to Billing Administrators to ensure all job functions are getting completed in adherence to the Business Service Level Agreements 
• Perform Billing Administrator job functions when required to support getting task (s) completed 
• Analyze processes to improve overall effectiveness of the team 
• Input other types of Billing (contract probills) unrelated to shipment movement  
• Investigate and create Customer Deals and Invoice Audit rules in AS400 to meet customer/business requirements and improve invoice accuracy 
• Regular communication with all levels of the organization to provide consistent feedback of areas that need improvement in order to improve invoice quality 
• Investigate reoccurring invoice issues to get to the root cause.  Work with all levels of the business, as well as external customers to implement sustainable solutions 
• Analyze and understand customer invoice requirements; offer standard invoice options when applicable, focusing on electronic solutions  
• Work closely with customers and Sales to provide approved non-standard invoice options including updating customer web portals to provide accurate invoice details 
• Handle escalated issues from Billing Administrators within established guidelines  
• Exhibit leadership at all times, be accessible and approachable to all Billing Team members 
• Maintain positive customer relationships, both internally and externally 
• Other related duties as may be required 

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience. 
• Minimum one year experience in a Billing Department 
• Excellent verbal and written communication skills 
• Computer skills – accuracy, MS products including strong Excel skills; AS400 experience, an asset. Must possess the ability to learn new software 
• Demonstrated interpersonal and customer relationship skills 
• Strong analytical and problem solving skills, particularly numerical 
• Detail orientated with the ability to work accurately in a high volume, fast-paced environment. 
• English, other languages considered an asset 
• Able to work with little supervision  

Hours: 1am - 9:30am

The P&D Planner will be responsible for planning, organizing and monitoring incoming and outgoing freight to ensure the most timely and efficient utilization of dock space, equipment and movement of freight. 

How You’ll Help

• Creating routes/load plans that take all business requirements into consideration [customer experience, operational efficiencies & increased cost savings for the company and our driver/broker community.
• Review route/load plan within system and initiate adjustments to the plan as required, inclusive of appointment freight.
• Trigger optimization, if necessary to ensure P&D plan is aligned.
• Ensure all trailer and route planning in accordance with transportation laws and company policies regarding weight and weight distribution, cbing, transportation of dangerous goods are being followed
• Plan dock loading, unloading and staging locations as well as monitor and execute dock door assignements
• Monitor and review close times and productivity, noting trends to support improvement initiatives
• Ensure shipments are status coded when being added and/or removed from load plan
• Making suggestions for improvement in planning and dock processes for increased efficiency
• Other related duties as may be required 

Your Skills & Experience: 

• A minimum secondary education, with preference for post-secondary education in supply chain and logistics management
• A suitable combination of post-secondary education and experience will be considered 
• Minimum of two-three years’ experience in dock and/or P&D dispatch operations, preferably in the transportation industry
• Other experience in the transportation industry may be considered and in addition to dock/dispatchexperience would be considered an asset. 
• Strong communication skills in both English and French
• Advanced computer skills as well as experience with MS Office products and web based programs.  Previous experience with Truckmate and Bringg is an asset
• Ability to work under tight deadlines in a fast paced environment
• Analytical thinker, able to analyze data and make operational decisions based on that data
• Strong sense of urgency and ability to respond to demands in a calm manner.
• Exceptional interpersonal and leadership skills to manage demands and resolve issues 
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies. 
• Results focused

The Account Manager is responsible to work on opportunities across North America, representing the business to all levels of decision makers within the accounts.

The purpose of this role is to solution sell the full scope of services to new customers with the key deliverables achieving assigned revenue objectives and enabling maximum revenue growth.

How You'll Help:

• Sells into accounts, services new accounts, and manages an existing client base. 
• Acts proactively to create opportunities for new business with existing accounts. 
• Builds relationships with potential new and existing accounts to grow & retain business in Canada and the US. 
• Generates sales leads by networking, cold-calling prospects and building relationships as part of a coordinated sales strategy. 
• Creates sales strategies by gathering market information, analyzing opportunities and documenting sales methodology. 
• Prepares presentations and delivers to prospective clients. 
• Maintains accurate customer files. 
• Works with operations to address issues with scheduled shipments. 
• Other related duties as may be required. 

Your Skills & Experience:

• Minimum of secondary education
• Post-secondary education in business administration or related field, an asset
• A suitable combination of education and experience may be considered
• Previous transportation or operational experience is preferred; various roles within transportation would be beneficial. 
• A minimum of 1-2 years’ experience in telesales, sales support/customer service or business-to-business sales. 
• A solid network and client base to call upon is preferred.
• Strong interpersonal skills and a desire to resolve problems in a timely fashion. 
• Considerable tact, courtesy and diplomacy are required when dealing with customers, either existing or new. Problem solving demands require immediate action, to ensure the consistent application of strategies for growth. 
• Excellent communication and negotiation skills. 
• Proven experience in freight brokerage sales, with a desire to grow professionally. 
• Computer skills in Microsoft Office, Windows environment are key to succeeding in this role. 
• Out-going "Hunter" personality. 
• Demonstrated customer relationship skills. 
• Able to work deadlines in high transactional environment. 
• Ability to champion business needs in a collaborative manner to colleagues. 
• Results focused. 

The Driver Safety Specialist is responsible for and will facilitate driver safety education & remedial training programs. You will be required to identify unsafe habits and behaviors and coordinate solutions to lessen or eliminate future non-compliance or unsafe actions.

How You’ll Help: 

• Establish regular meetings with all drivers. 
• Accompany drivers for the purpose of observing and evaluating the driving behaviours and skills for compliance to Provincial and D&R requirements such as log book, speed, inspections etc.
• Meet targets as to company safety policies, driver attendance to safety meetings and accident costs.
• Maintain driver and supervisory personnel adherence to legislated safety laws.
• Help create safety training material to facilitate education of safety legislations.
• Maintain and update data input on multiply PC programs.
• Effectively maintain professional attitude and be a source of solutions or guidance for all issues.
• Remain on call for and attend at accidents / collisions as company representative and to complete all required reports.
• Complete required work in all weather conditions year round as needed.
• Be able to communicate to individual / groups in a classroom setting and set up / use education tools as required, i.e. Laptop, LCD projector, creates handouts, maintain decorum, gain feedback and track progress.
• Commercial Driver's License is preferred with a clean record.
• Facilitate LCV permit review training with new operations team members when required
• Other related duties as may be required.

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial.
• Minimum 5 years of Class 1 driving, verifiable experience including tractor trailer experience.
• Valid Class 1 license.
• Previous training and/or evaluating experience an asset.
• Communication skills – advanced with the ability to relay information and skills in an engaged learning environment.
• Ability to objectively coach students, evaluate skills and provide feedback.
• Demonstrated customer relationship skills.
• Strong conflict resolution skills.
• Computer skills - accuracy, MS products, AS400, web based programs.
• Knowledge related to legal / safe operation of commercial equipment as to local laws and federal compliance standards.
• Knowledge of Transportation of Dangerous goods Regulations.
• Analytical and problem solving skills.
• Effective written and communications skills.
• Attention to detail and high level of accuracy.
• Ability to champion business needs in a collaborative manner to colleagues.