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We are seeking a customer-minded individual who plays a critical role in vessel operations and safety.  

Reporting to the Mate, Deckhands are responsible for:  

• Directing vehicle and foot passenger traffic on the vessel, and to and from shore to the vessel 

• Communicating in person and or by radio with ships’ officers and ticketing staff 

• Checking propane tanks are shut off, and tagged 

• Securing car decks and foot passenger gates prior to departure 

• Carrying out under direction general ships’ husbandry, cleaning and maintenance duties of the interior and exterior of the vessel including but not limited to garbage pickup, cleaning mess rooms, stairwells and interior windows; pushing, pulling and lifting heavy stores; chipping and scrapping surfaces; and painting 

• Patrolling the vessel to watch for unusual situations, potential safety hazards and passenger compliance with regulations; standing fog, bridge or anchor watch; steering the vessel under the direction of a deck officer when serving as a quartermaster; and keeping a constant lookout for marine traffic and navigational hazards 

• Performing additional duties as assigned which may include standby anchors during docking; participating in fire and boat drills; performing emergency duties; conducting checkoffs for self-contained breathing apparatus and firefighting; doing vehicle counts; assisting with annual refit and life raft exchange; spreading salt; splicing rope; taking inventory; and changing navigation lights 

What you bring to the team 

This position requires Marine Emergency duties training – STCW Basic Safety (MED A1 and MED B2) and Proficiency in Survival Craft (MED B1). You have the ability to react in a safe and effective manner during an emergency and to direct and control vehicles and passengers. You have a working knowledge of safe work practices and seamanship and ability to climb ladders, handle ships’ lines and move heavy objects.  

Preference may be shown to applicants with a Bridge Watch rating or higher certificate. Applicants must hold a valid Seafarers’ Medical Certificate. 

Join us! 

If this sounds like your next great career move, please submit your cover letter and resume by February 15, 2026. Please ensure to upload any relevant certificates you currently hold during the application process. 

We are seeking a customer-minded individual who plays a critical role in vessel operations and safety.  

Reporting to the Chief Officer, Deckhands are responsible for:  

• Directing vehicle and foot passenger traffic on the vessel, and to and from shore to the vessel 

• Communicating in person and or by radio with ships’ officers and ticketing staff 

• Checking propane tanks are shut off, and tagged 

• Securing car decks and foot passenger gates prior to departure 

• Carrying out under direction general ships’ husbandry, cleaning and maintenance duties of the interior and exterior of the vessel including but not limited to garbage pickup, cleaning mess rooms, stairwells and interior windows; pushing, pulling and lifting heavy stores; chipping and scrapping surfaces; and painting 

• Patrolling the vessel to watch for unusual situations, potential safety hazards and passenger compliance with regulations; standing fog, bridge or anchor watch; steering the vessel under the direction of a deck officer when serving as a quartermaster; and keeping a constant lookout for marine traffic and navigational hazards 

• Performing additional duties as assigned which may include standby anchors during docking; participating in fire and boat drills; performing emergency duties; conducting checkoffs for self-contained breathing apparatus and firefighting; doing vehicle counts; assisting with annual refit and life raft exchange; spreading salt; splicing rope; taking inventory; and changing navigation lights 

What you bring to the team 

This position requires Marine Emergency duties training – STCW Basic Safety (MED A1 and MED B2) and Proficiency in Survival Craft (MED B1). You have the ability to react in a safe and effective manner during an emergency and to direct and control vehicles and passengers. You have a working knowledge of safe work practices and seamanship and ability to climb ladders, handle ships’ lines and move heavy objects.  

Preference may be shown to applicants with a Bridge Watch rating or higher certificate. Applicants must hold a valid Seafarers’ Medical Certificate. 

Join us! 

If this sounds like your next great career move, please submit your cover letter and resume by March 1, 2026. Please ensure to upload any relevant certificates you currently hold during the application process. 

"We connect communities and customers to people and places important in their lives” 

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace, and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace. 

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted. 

We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.   

Reporting to the Terminal Operations Supervisor, Terminal Service Agents are responsible for:  

• Calculating and processing fares; selling media; processing reservations; preparing and auditing media sales records and revenue reports; ordering and checking change orders; and preparing cash floats and deposits.  

• Providing fare, schedule and procedural information to customers; listening to customers’ complaints and requests; resolving or referring to appropriate resource; and applying the Service Interruption Plan as required. 

• Cleaning terminal buildings and grounds including washing and waxing floors/walls, washing windows, vacuuming, dusting, and cleaning washrooms; replenishing supplies and maintaining an inventory of supplies; removing garbage and picking up litter; shovelling snow, sanding, power washing, lawn mowing, weed-eating and sweeping grounds; and maintaining garden areas. 

• Directing vehicle and foot traffic; checking and collecting boarding passes; assisting customers on/off vessel; and assisting with disabled vehicles. 

• Inspecting berths, ramps and docks; assisting with vessel docking including adjusting ramps and handling mooring lines; giving the all clear for vessel departure as required; assisting vessel in ship-to-shore power hook up; checking for and advising vessel of any potentially hazardous conditions including dangerous goods, oversize vehicles and weight restrictions; and providing an accurate vehicle and passenger count for the vessel. 

• Inspecting and performing routine maintenance of terminal facilities and equipment including minor painting; and identifying and taking appropriate action to address repairs or deficiencies. 

• Staying current with company policies, procedures and operational directives; and performing various administrative support tasks including updating files and manuals; communicating with other terminals and Corporate offices; completing inspection reports; maintaining an activity log; answering the telephone and troubleshooting of routine computer problems.  

• Participating in safety drills; setting alarms and securing terminal at closing; identifying situations which present a safety hazard; and conducting rounds of the terminal and docked vessel, and reporting any security breaches or unusual activity. 

• Driving the fleet vehicle to pick up or deliver materials; unloading and loading materials on vessel; operating the forklift if required; and handling baggage. 

What you bring to the team 

You are enthusiastic, reliable, and service orientated individual who excels working in a fast passed customer focused environment. You are an excellent communicator and work well individually or in a team environment. In addition, you are comfortable working in a physical environment and working outside in all weather conditions.  

You have one (1) year of customer service experience and one (1) year of cash handling experience with a complex POS system. You possess a Class 5 or 7N Drivers Licence with a clean ICBC Drivers Record Report. A valid Food Safe Level 1 Certificate is required and can be obtained upon receiving an offer of employment.  

Join us! 

If this sounds like your next great career move, please submit your cover letter and resume by March 1, 2026. Please ensure to upload any relevant certificates you currently hold during the application process

We are currently seeking applications from individuals interested in being considered for the Shipboard Management position of Master working out of Nanaimo.  

As Master, you lead the shipboard management team and are responsible for safety; departmental leadership; crew supervision and a strong customer service focus. The Master ensures efficient vessel operations, including navigation, route and ship management, regulatory compliance, maintaining operational records and logs, and supporting the business performance of the vessel. The Master oversees crew training in fire, safety and boat drills, ensure that safety equipment is operational and provide leadership in emergency situations.  

The Role: 

• Oversee the navigation of the vessel between ports safely and efficiently, ensuring that it is berthed and unberthed in a safe, efficient manner 

• Make operational judgements based on weather, vessel traffic, and condition of the ship 

• Oversee the comprehensive vessel maintenance program, including cleaning, monitoring and replacement of safety and fire equipment, bridge equipment, stores, publications, and certificates 

• Ensure a high standard of customer service, resolving and providing guidance on the resolution of customer and employee problems, complaints, and grievances 

• Ensure that all written policies and procedures are kept current and that the route performance records and vessel’s operation are in accordance with regulatory, certification, and audit requirements  

• Have suitable working experience as a Chief Officer or Master of a vessel over 350 GRT including management of the activities of deck and shipboard employees 

• Act as an on-watch management representative for the Company 

• Are computer proficient with a good working knowledge of current software programs 

• Are an innovative leader with a strong focus on customer service and Company objectives  

• Ensure high standards of mariner professionalism and employee relations at all times 

• Assist in the preparation of the deck budget, as well as ensuring effective vessel financial administration 

• Monitor and watch budget, controlling labour and non-labour expenditures, and explaining cost variances 

• Oversee the accurate completion of employee staff time sheets 

• Perform other duties as required 

What you bring to the team 

Master, Near Coastal, or Master Mariner Certificate of Competency. Experience as a master of a large vessel. In addition, you have demonstrated supervisory experience and proficiency in MS suite applications. 

Training in business and leadership would be an asset. Travel is required. 

Join us! 

If this sounds like your nextgreat careermove, pleasesubmityour cover letter and resume byFebruary 5, 2026.  

Additional information 

The target salary range: $135,600-$150,700 per annum. The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity. Starting salary may exceed the target range on exceptional basis.

We are currently seeking applications from individuals interested in being considered for the Shipboard Management position of Master working out of Nanaimo.  

As Master, you lead the shipboard management team and are responsible for safety; departmental leadership; crew supervision and a strong customer service focus. The Master ensures efficient vessel operations, including navigation, route and ship management, regulatory compliance, maintaining operational records and logs, and supporting the business performance of the vessel. The Master oversees crew training in fire, safety and boat drills, ensure that safety equipment is operational and provide leadership in emergency situations.  

The Role: 

• Oversee the navigation of the vessel between ports safely and efficiently, ensuring that it is berthed and unberthed in a safe, efficient manner 

• Make operational judgements based on weather, vessel traffic, and condition of the ship 

• Oversee the comprehensive vessel maintenance program, including cleaning, monitoring and replacement of safety and fire equipment, bridge equipment, stores, publications, and certificates 

• Ensure a high standard of customer service, resolving and providing guidance on the resolution of customer and employee problems, complaints, and grievances 

• Ensure that all written policies and procedures are kept current and that the route performance records and vessel’s operation are in accordance with regulatory, certification, and audit requirements  

• Have suitable working experience as a Chief Officer or Master of a vessel over 350 GRT including management of the activities of deck and shipboard employees 

• Act as an on-watch management representative for the Company 

• Are computer proficient with a good working knowledge of current software programs 

• Are an innovative leader with a strong focus on customer service and Company objectives  

• Ensure high standards of mariner professionalism and employee relations at all times 

• Assist in the preparation of the deck budget, as well as ensuring effective vessel financial administration 

• Monitor and watch budget, controlling labour and non-labour expenditures, and explaining cost variances 

• Oversee the accurate completion of employee staff time sheets 

• Perform other duties as required 

What you bring to the team 

Master, Near Coastal, or Master Mariner Certificate of Competency. Experience as a master of a large vessel. In addition, you have demonstrated supervisory experience and proficiency in MS suite applications. 

Training in business and leadership would be an asset. Travel is required. 

Join us! 

If this sounds like your nextgreat careermove, pleasesubmityour cover letter and resume byFebruary 5, 2026.  

Additional information 

The target salary range: $135,600-$150,700 per annum. The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity. Starting salary may exceed the target range on exceptional basis.