9997 Jobs Found

Senior Software Developer (Backend) Full-time Job

HelloFresh

IT & Telecoms   Toronto
Job Details

We are hiring developers for the Supply Chain Management team in North America. The vision for SCM tech is to build the world’s leading, scalable, fully integrated, food supply chain management platform. Our goal is to develop and deliver scalable supply chain solutions, rapidly with high quality, and with the features that meet the needs of our core stakeholders today, tomorrow, and for the next 2-4 years. Sometimes, this means creating new, stable software solutions that are shared across business units and geographies.

We are looking for developers who are excited by great code that scales well. As a member of our SCM team, you’ll work with highly-skilled engineers who have been solving problems in this space for quite some time, and have turned HelloFresh into the #1 meal delivery service in the world!

 

Lettuce share what this role will be responsible for

  • Work on a team building features with other engineers, product owners, and designers
  • Participate in the design, development, deployment and operations of the microservices we develop, using best practices, and pair/mob programming
  • Collaborate with other engineers, technical program managers, product leads, team leads, vice presidents, and other stakeholders
  • Have used state-of-the-art technologies like Kotlin, Kafka, GoLang, Kubernetes, Airflow, Docker and more

 

Sound a-peeling? Here's what we're looking for

  • Application of the HelloFresh DNA and curiosity to tackle challenges in Supply Chain Management 
  • Kotlin, Java/JEE, React, and Go. Don’t have experience with many of them? No problem, as long as you have experience with any relevant transferable technologies and willingness to learn our tech stack will set you apart
  • Knowledge in writing tests and working with databases and other data stores
  • You thrive in the opportunity to collaborate and mentor team members, while also sharing practical knowledge and trends
  • Actively looks out for potential problems in delivering code and proactively addresses them

 

Let’s cut to the cheese, this is why you'll love it here

  • Box discount - 75% discount on weekly HelloFresh and Chefs Plate meal kits
  • Hybrid work model- flexible arrangement offering 50% remote work (learn more below!)
  • Trust & support- own your work and push your ideas from inception to execution
  • Growth & development- we support your career progression and provide learning and development opportunities
  • Work hard & have fun- we take our work seriously, but we don't take ourselves too seriously. From team socials to HQ Wellness Wednesdays, you’ll have plenty of opportunity to experience the fun!
  • Our office- With comfy couches, an array of board games, a gorgeous rooftop patio, and more - we have it all! Did we mention that we also have an incredible test kitchen where delicious meals are constantly ready to be tasted? 
  • Food puns- this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Senior Software Developer (Backend)

HelloFresh
Toronto
  IT & Telecoms Full-time
We are hiring developers for the Supply Chain Management team in North America. The vision for SCM tech is to build the world’s leading, scalable, fully integrated, food supply cha...
Learn More
Feb 6th, 2024 at 11:35

Quality Engineering Lead Full-time Job

Tangerine Canada

Engineering   Toronto
Job Details

The Quality Engineering Lead reports to the Senior Manager, Quality Engineering, and is responsible for delivering QE tasks ensuring all aspects of testing (automation, manual, services, accessibility, etc.) are meeting quality while complying with Tangerine Delivery framework and process.  The Senior Quality Engineer is also responsible for maintaining the code for the Tangerine regression suite as well as executing it for each and every build prior to a production release

 

Is this role right for you? In this role you will:

 

  • Day-to-day coordination of QE squad, including overseeing and carrying out following type of testing:  Functional Testing (including automation), Integration Testing, Regression Testing, Accessibility Testing, User Acceptance Testing, Production Acceptance Testing and other types of testing as required.

  • Delivering the automation results for the dedicated channel, based on the strategic directives set forth by leadership team

  • Coach and provide mentorships to testing team members in various areas including business domain, functional testing, automation and non-functional testing while ensuring the test teams are compliant with Tangerine test methodologies and industry best practices.

  • Recommending and implementing various process or framework enhancements by collaborating with QE community with in the bank.

  • Manage and lead testing activities for multiple large scale enterprise wide programs/projects for Tangerine that are executed in Agile methodology

  • Assess the risks associated with the development aspects of each solution/project and define approach for manual versus automation testing and institute change within the team

  • Risk Management – document testing risks and provide mitigation and contingency plans from testing standpoint.

  • Collect strategic, technical and operational test metrics.  Analyze current defects and test execution trends and extrapolate data for predictive analysis

  • Work with people of varied level within QE and/or outside of QE Team including Business/Product, Engineering, PMO, Release Management, Design, etc. to meet key objectives and advocate for quality

  • Responsible for team’s adherence to governance and processes, timely management of any issue or escalation and facilitates overall escalation processes

  • Manage and review documentation and creating of testing artifacts (e.g., test strategies, plans, estimates, test cases, metrics/dashboard, defects log/report, sign-offs) to ensure artifacts adhere to prescribed standards and audit requirements

 

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

 

  • University or College Degree or equivalent experience in Computer Science/Engineering

  • 8+ years of solid experience working within SDLC/TDLC

  • 8+ years of solid testing experience within the capacity of Software Quality Engineering

  • Proficient testing background in the Canadian financial services industry

  • Experience with Mobile and Web technologies

  • Competent in/working knowledge with various tools including Defect Management Tools, Requirement Management Tools, Test Management and Planning Tools, Web Content Management tools and concepts, Banking systems and their integration

  • Must have hands on experience with Test Automation using Selenium Webdriver IO or similar, and ability to contribute to automation framework enhancements.

  • Extensive knowledge of Java script, Type script etc.

  • Proficient with API REST/SOAP testing and experience using related tools like Rest Assured etc.

  • Experience with CI/CD and related tools and techniques; Jenkins/Dockers/Kubernetes

  • Through understanding of agile process.

  • Demonstrated ability in coordinating an onsite, offshore resource model

  • In-depth understanding of Accessibility guidelines (WCAG 2.0 / 2.1 – A/AA/AAA)

  • Expertise in utilizing accessibility tools across web and mobile such as ANDI, AXE,  Voice Over/TalkBack, NVDA

  • Strong experience in Database Testing - analyzing data received from different data sources including RDBMS, My SQL and other databases

  • Change management process awareness.

  • Professional Certification CTFL, ISTQB,CSQA,CSTE nice to have

  • Ability to work independently as well as part of the larger team

  • Ability to lead through influence in a fast-paced environment and hold others accountable when applicable

  • Ability to work and collaborate with stakeholders from different departments and organizational levels.

  • Self-starter, shows initiative, able to work with minimal supervision

  • Innovative and creative problem solver

  • Motivated to learn new skills

  • Strong organizational, communication, technical and analytical skills

 

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Quality Engineering Lead

Tangerine Canada
Toronto
  Engineering Full-time
The Quality Engineering Lead reports to the Senior Manager, Quality Engineering, and is responsible for delivering QE tasks ensuring all aspects of testing (automation, manual, ser...
Learn More
Feb 6th, 2024 at 11:31

Administrative assistant Full-time Job

TRICITY DENTAL CENTRE

Administrative Jobs   Coquitlam
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 year to less than 2 years

Responsibilities:

  • The candidate should be able to record and prepare minutes of meetings, seminars and conferences and also train other workers
  • The candidate should be able to determine and establish office procedures and routines, order office supplies and maintain inventory and also type and proofread correspondence, forms and other documents
  • The candidate should be able to answer telephone and relay telephone calls and messages
  • The candidate should be able to compile data, statistics and other information, open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information and also set up and maintain manual and computerized information filing systems

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Administrative assistant

TRICITY DENTAL CENTRE
Coquitlam
  Administrative Jobs Full-time
  30  -  40
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Feb 6th, 2024 at 11:20

Farm worker, fruit Full-time Job

PT Farm Market Ltd

General Category   Oliver
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

  • The candidates should be able to work under pressure in a fast-paced environment, be physically demanding, and a repetitive taskers
  • The candidates should be able to work with attention to detail
  • The candidates should be able to work under tight deadlines
  • The candidates should be able to sit, stand, walk, bend, crouch, and kneel for extended periods
  • The candidates should be able to handle Hand-eye coordination and distinguish between colours
  • The candidates should be able to handle heavy loads
  • The candidates should be able to do manual dexterity
  • The candidates should be able to work in wet/damp area, viticulture, at heights, in a noisy area, in odors, in outdoors, in hot area, in dusty area, in fruit and vegetable combination farming and in cold/refrigerated area

Responsibilities:

  • The candidates should be able to clean crop and perform deleafing
  • The candidates should be able to train fruit trees and manage the growth of vines, vine canopy, and grapes
  • The candidates should be able to grade produce and implement soil fertility programs
  • The candidates should be able to plant, cultivate, and irrigate crops, as well as pick stones and/or wood from the fields
  • The candidates should be able to tie plants, weed fields, and fertilize and spray crops.
  • The candidates should be able to harvest crops, operate, and maintain farm machinery and equipment
  • The candidates should be able to examine produce for quality, sort and pack fruits and vegetables, and pick row and orchard crops
  • The candidates should be able to load, unload, and transfer crates, supplies, farm produce, livestock, and poultry

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
[email protected]

Farm worker, fruit

PT Farm Market Ltd
Oliver
  General Category Full-time
  16.75
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates don’t ne...
Learn More
Feb 6th, 2024 at 11:12

General labourer farm | LMIA Approved Full-time Job

Vision Agro Products Ltd

General Category   Saint-Lazare
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

  • The candidates should be willing to work outdoors and be comfortable working in wet/damp conditions
  • The candidates should be able to work in noisy environments and be tolerant of dust
  • The candidates should be able to work in hot conditions
  • The candidates should be accustomed to a fast-paced environment and be able to work under pressure
  • The candidates should be capable of meeting tight deadlines and be prepared for physically demanding, repetitive tasks
  • The candidates should be comfortable with a combination of sitting, standing, and walking, able to stand for extended periods, and comfortable with bending, crouching,  kneeling, and Overtime may be required as part of the job

Other Requirements:

  • The candidates should be organized team players

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to clean, hoe, fertilize, and spray crops
  • The candidates should be able to harvest crops
  • The candidates should be able to operate and maintain farm machinery and equipment

Benefits:

  • The candidates will get group insurance benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

General labourer farm | LMIA Approved

Vision Agro Products Ltd
Saint-Lazare
  General Category Full-time
  16
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualification such as degree, certificate or d...
Learn More
Feb 6th, 2024 at 11:08

Farm worker, fruit Full-time Job

Shergill Veggie Farm Ltd

General Category   Langley
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

  • The candidates should have experience in fruit and vegetable combination farming and be physically capable of handling demanding tasks outdoors
  • The candidates should expect a combination of sitting, standing, and walking during the workday, and be able to bend, crouch, and kneel as necessary for the job

Other Requirements:

  • The candidates should demonstrate flexibility in adapting to different situations and tasks
  • The candidates should exhibit sound judgment in decision-making processes

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to hand harvest vegetables, mix fertilizer, plant, cultivate, and irrigate crops
  • The candidates should be able to perform vegetable culling, fertilize and spray crops, and harvest crops
  • The candidates should be able to operate and maintain farm machinery and equipment, detect disease and health problems in crops, livestock, and poultry, and examine produce for quality and prepare it for the market
  • The candidates should be able to write daily basic progress reports

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Farm worker, fruit

Shergill Veggie Farm Ltd
Langley
  General Category Full-time
  19
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualification such as degree, certificate or d...
Learn More
Feb 6th, 2024 at 11:03

Senior Consultant, Process Transformation Full-time Job

BMO CANADA

Human Resources   Toronto
Job Details

The Senior Consultant, Process Transformation works across HR teams to analyze, identify, re-engineer and implement process improvements that deliver seamless employee and manager experiences across HR programs, technologies, and services. Leveraging data and insights they implement strategic changes with the goal of continuously improving HR processes, simplifying the overall HR experience and driving efficiency. They relentlessly look for opportunities to digitize and automate first, implementing opportunities to optimize current tools (e.g. Workday) to the greatest extent possible, creating capacity and enabling HR processes in a simple and intuitive way. They make recommendations and build business case materials to secure funding to drive further improvements with a focus on articulating resulting efficiency & savings.

 

The Senior Consultant leads the strategic design of process data and analytics solutions for both project and run-state to enable data-led decision making and robust monitoring of process health. The Senior Consultant acts as trusted expert to consult on process problems.

 

In partnership with key stakeholders (e.g. Centres of Expertise Domains, HR Vendors and external providers) designs, develops, tests, implements and measures various employee & manager processes. Ensures that process design reflects current business strategy and requirements and supports the desired manager & employee experience. 

 

 

Designs, develops, tests, implements, measures and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the desired customer experience. Processes may be related to (but are not limited to) fulfillment, operations, services, sales, etc.

  • Collaborates in the design, implementation and ongoing tracking and measurement of key HR processes
  • Designs processes based on business requirements and best practices. Ensures the processes adhere to applicable risk, regulatory and compliance requirements.
  • Acts as a trusted advisor to assigned business/group.
  • Influences and negotiates to achieve business objectives.
  • Recommends and implements solutions based on analysis of issues and implications for the business.
  • Assists in the development of strategic plans.
  • Identifies emerging issues and trends to inform decision-making.
  • Helps determine business priorities and best sequence for execution of business/group strategy.
  • Conducts independent analysis and assessment to resolve strategic issues and recommends approaches or changes to streamline and integrate processes to improve overall efficiency.
  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders and looks for opportunities to eliminate, simplify, automate and digitize processes.
  • Builds effective relationships and collaborates with internal/external stakeholders.
  • Ensures alignment between stakeholders.
  • Monitors and tracks performance, and addresses any issues.
  • Designs and produces regular and ad-hoc reports, and dashboards.
  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
  • Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
  • Leads or participates in defining the change/communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
  • Provides input into the planning and implementation of operational programs.
  • Develops and documents processes, procedures, etc. and/ or end-user materials.
  • Assists with the documentation of end user materials.
  • Assists with training and transition of processes and tools/templates to appropriate process owners.
  • Collaborates in the design, implementation and management of core business/group processes.
  • Designs processes based on business requirements and best practices. Ensures the processes adhere to applicable risk, regulatory and compliance requirements.
  • Streamlines, simplifies and continuously improves existing processes.
  • Documents processes (including, but not limited to, process flows, playbooks, etc.) for vetting, communicating, and implementing processes with stakeholders.
  • Ensures all processes meet established standards, effectively utilize templates and tools to track compliance and operational effectiveness standards.
  • Looks for opportunities to eliminate, simplify and automate processes. Recommends approaches or changes to streamline and integrate processes to improve overall efficiency.
  • Maintains current process documentation to ensure available for stakeholders as required.
  • Supports management of processes using established methodologies and tools/system/technology.
  • Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
  • Participates in the integration of Core Process transformation across business/groups to deliver process improvements for productivity savings and enhanced customer/employee experience.
  • Develops an understanding of organizational interactions and complexity to engage with the appropriate stakeholders.
  • Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
  • Resolves issues regarding processes that are raised from all sources/stakeholders.
  • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
  • Provides specialized consulting, analytical and technical support.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently and regularly handles non-routine situations.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Lean / Six Sigma designation or relevant experience
  • Possesses a deep understanding of and problem solving ability for issues within the business/group.
  • Knowledge of business analysis, project delivery practices and standards across the project lifecycle - In-depth.
  • Knowledge of business/group processes, procedures and controls - In-depth.
  • Understanding of risk, regulatory and compliance requirements - In-depth.
  • Deep knowledge and technical proficiency gained through extensive education and business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.
  • Data driven decision making - In-depth.

 

 

We’re here to help

 

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

Senior Consultant, Process Transformation

BMO CANADA
Toronto
  Human Resources Full-time
The Senior Consultant, Process Transformation works across HR teams to analyze, identify, re-engineer and implement process improvements that deliver seamless employee and manager...
Learn More
Feb 6th, 2024 at 10:53

Audit Manager, Banking Operations Full-time Job

BMO CANADA

Banking   Toronto
Job Details

Business Management

 

 

 

 

Executes testing to provide insights and recommendations on test results, findings, identified issues, re-performance testing, and continuous improvement insights. Executes testing, monitoring and operational activities of various complexity based on assigned portfolio ensuring adherences to established service levels and standards. This position is focused on banking operations such as Capital markets, Retail Lending etc...

  • Influences and negotiates to achieve business objectives.
  • Assists in the development of strategic plans.
  • Identifies emerging issues and trends to inform decision-making.
  • Provides advice and guidance on control effectiveness, program compliance and issue descriptions.
  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
  • Builds effective relationships with internal/external stakeholders.
  • Ensures alignment between stakeholders.
  • Analyzes data and information to provide insights and recommendations.
  • Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
  • Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
  • Manages the end-to-end test execution of designated programs/engagements.
  • Provides input into the planning and implementation of operational programs.
  • Executes and/or leads testing and fieldwork that is complex in nature and requires subject matter expertise.
  • Reviews control and issue closure testing activities performed by team members to ensure accuracy.
  • Executes identified test programs for a variety of specializations to support effective testing & monitoring of controls within business groups and across the Bank.
  • Understands the business/group strategy and develops and maintains knowledge of end to end processes.
  • Develops knowledge related to program and/or area of specialty.
  • Develops and maintains effective relationships with internal & external business partners/stakeholders to execute work and fulfill service delivery expectations.
  • Participates in planning and implementation of operational testing programs and executes within required service level agreements and standards.
  • Executes work to ensure timely, accurate, and efficient service delivery.
  • Ensures consistent, high quality practices/work and the achievement of business results in alignment with business/group strategies and with productivity goals.
  • Analyzes root causes of any errors discovered to provide for effective communication of issues to appropriate parties.
  • Creates and maintains adequate testing support documentation such as workpapers, testing reports, etc. to support the results of reviews including the write-up of findings/issues for reporting.
  • Provides ongoing support to the continuous improvement process of the business unit.
  • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
  • Provides specialized consulting, analytical and technical support.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently and regularly handles non-routine situations.
  • Broader work or accountabilities may be assigned as needed.

 

Qualifications:

  • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • CIA (Certified Internal Auditor)
  • General understanding of the business unit’s risk and regulatory requirements.
  • Good understanding of control frameworks and audit methodologies.
  • Advanced knowledge of process and/or project management.
  • Deep knowledge and technical proficiency gained through extensive education and business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.
  • Data driven decision making - In-depth.

 

Application Deadline:

03/30/2024

 

 

Address:

100 King Street West

 

 

Job Family Group:

Business Management

Audit Manager, Banking Operations

BMO CANADA
Toronto
  Banking Full-time
Business Management         Executes testing to provide insights and recommendations on test results, findings, identified issues, re-performance testing, and continuous improvemen...
Learn More
Feb 6th, 2024 at 10:51

Bilingual Tech Support Service Analyst Full-time Job

Royal Bank Of Canada

Marketing & Communication   Vancouver
Job Details

Join RBC’s Technology Service Desk as we continuously deliver superior service to our operational businesses throughout the enterprise. We continue to modernize operational our support services processes by delivering enterprise solutions. We are seeking talented & adaptable Tech Support Analysts supporting RBC employees with their technical needs. You will be working in a fast-paced environment answering calls and chats.

 

WHAT WILL YOU DO?

  • Monitor and categorize incoming calls and chats analyzing frequently-asked questions and defining procedures.
  • Tech Support Services analysts are the first point of contact for internal employees supporting their technical needs
  • Resolve Level 1 technical issues
  • Escalate Level 2 support teams.
  • Evaluate the efficiency of new tools and utilities, used for service desk services.
  • Participate in the analysis of client-identified issues or problems which may require changes to procedures, standards or systems.
  • Ensure employees receive excellent support during their engagement.
  • Troubleshoot basic troubleshooting issues for Computer hardware, software, mobile devices, printers, telephony and remote access.
  • Support employees by Chat and Calls.

What do you need to succeed?

Must have

  • Excellent communication skills in both English and French
  • Previous Customer Service Experience
  • Strong analytical and technical disposition
  • Client first mindset
  • Good understanding on Computer Operating systems and Microsoft Office applications

Nice to have

  • Previous Service Desk Experience
  • Microsoft certifications
  • Knowledge of ServiceNow, Software Center
  • VPN and RSA experience/knowledge

 

Hours of Work:

  • Our desk is open 365 days a year, 24 hours a day. Including Statutory Holidays.
  • Must be able to work 20 hrs a week. Days, Nights and Weekends.
  • Initial training will be carried out over a two-week period during which you will need to be available during the day Mon – Fri.
  • This is a Work From Home position.
  • Require a quiet and secure space within your home to perform your role
  • Strong Internet/Wifi connection required

 

 

Job Skills

Help Desk Services, Help Desk Support, Installation Support, IT Help Desk, Technical Troubleshooting, Ticketing Tool, Time Management

Bilingual Tech Support Service Analyst

Royal Bank Of Canada
Vancouver
  Marketing & Communication Full-time
Join RBC’s Technology Service Desk as we continuously deliver superior service to our operational businesses throughout the enterprise. We continue to modernize operational our sup...
Learn More
Feb 5th, 2024 at 14:58

Development Lead - Java Full-time Job

Royal Bank Of Canada

IT & Telecoms   Toronto
Job Details

Job Description

This role is for someone to lead in the technical design and development of cross-functional, multi-platform application systems, and Applies extensive, in-depth knowledge, skills, and practices to perform complex assignments. This role requires someone with hands on experience with technical expertise.

 

What will you do?

  • The Dev lead will be a technical leader for the Digital Banking, Caribbean Technology group, providing design and development direction for internet banking, mobile banking applications.

  • Responsible for defining technical solutions for the given initiative that consider the current state environment and constraints of the application. Analyses the viability of the architecture/design to meet the timeline, budget, and quality. Seeks out industry trends and organization knowledge to generate technology solutions.

  •  Perform comprehensive strategic reviews and analyses leveraging frameworks, approaches, tools, and methodologies and develop robust recommendations to development team.

  • Responsible for leading aspects of the application design/development/technical support, and will collaborate with other application teams, various lines of business, lead/associate-lead architects, application architects and solutions architects where applicable and together developing roadmap.

  • Lead projects end-to-end exhibiting complete ‘ownership’ of the problem, continuously pushing the thinking, while managing stakeholders, team members, timelines, and deliverables

  • Mentor and coach development team on core strategy skills, professional development, and career management

What do you need to succeed?

Must-have

  • 7+ years of experience with Web application, Java, Angular, REST API, Microservices, MQ, Spring framework/Spring Boot, Cloud development

  • 3+ years of experience, management, technical leadership on large-scale enterprise application for Financial Services organizations..

  • Demonstrated leadership/facilitation skills to manage cross functional development teams utilizing an Agile methodology.

  • Experience with new/emerging digital business models with banking terminologies.

Nice-to-have

  • Experience as Tech lead or solution architect on a packaged internet/Mobile banking.

  • Experience working on cloud native solutions and DevOps technology and modernization.

  • Knowledge of enterprise-level security concepts and methodologies, including SSO, SSL, encryption, Apigee, authentication and entitlements

 

What’s in it for you?

 

We thrive on the challenge to be our best to keep growing and working together. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success. Below gives a glimpse into why you should choose us.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

  • Leaders who support your development through coaching and managing opportunities

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

  • A world-class training program in financial services

  • Flexible work/life balance options

  • Opportunities to do challenging work

#LI-Hybrid

#LI-POST

#LI-TECHPJ

 

 

Job Skills

Application Development, Cloud Development, Design, Java, Java Frameworks, Java Software Development, Software Applications

Development Lead - Java

Royal Bank Of Canada
Toronto
  IT & Telecoms Full-time
Job Description This role is for someone to lead in the technical design and development of cross-functional, multi-platform application systems, and Applies extensive, in-depth kn...
Learn More
Feb 5th, 2024 at 14:56

Senior Relationship Manager, Commercial Full-time Job

Royal Bank Of Canada

Management   Barrie
Job Details

What is the opportunity?

In this role, you are the steward and primary relationship contact of a portfolio of RBC clients, bringing the best of RBC to businesses, their employees and their owners, demonstrating a One RBC mindset. This role will acquire and grow client relationships through professional, tailored and proactive advice and solutions, meeting with client in person or virtually, based on client preference. This role will regularly introduce partners and specialists to offer solutions that meet clients’ financial needs. This role works in collaboration with Dealer Service Manager/Financing Specialist partners, achieve and sustain portfolio quality through disciplined execution of client and portfolio management routines.

 

 

What will you do?

  • Lead with a growth mindset, focusing on what’s possible to maximize client acquisition, growth and deliver an exceptional client experience

  • Demonstrate client stewardship and care in every decision and activity

  • Proactively contact all clients annually and through effective discovery,  understand their needs, changing circumstance and ongoing satisfaction with all of RBC

  • In conjunction with your Client Relationship Team (CRT) members, you create exceptional client experiences by delivering value-added advice aligned to your expertise and the client's needs.

  • Make the most of every client interaction including meeting immediate needs, providing advice, referring to partners, acting as a digital advocate to digitally enable clients and supporting their journey towards low-carbon transition as climate-related demands increase.

  • Work as a team and leverage partners for timely and seamless client contact

  • Acquire new clients and ensure alignment to the Home of Best Fit. Build and maintain a centre of influence network aligned with your industry specialization and target market

  • Deliver business results and grow market share, by growing and retaining existing business client relationships through insightful annual strategy meetings and ensuring a One RBC approach

 

 

What do you need to succeed?

Must have:

  • 5+ years relevant account management, business development or sales experience

  • 5+ years commercial credit underwriting and proven sales experience

  • Experience identifying and acting on business opportunities

  • Strong MS Office software skills including MS word, Excel and PowerPoint

  • Strong interpersonal/ communication skills

Nice to have:

  • Knowledge and understanding of the Automotive and/or Recreational Vehicle Industry

 

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

  • Opportunities to do challenging work

 

 

Job Skills

Adaptability, Business Development, Client Centricity, Collaboration, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

Senior Relationship Manager, Commercial

Royal Bank Of Canada
Barrie
  Management Full-time
What is the opportunity? In this role, you are the steward and primary relationship contact of a portfolio of RBC clients, bringing the best of RBC to businesses, their employees a...
Learn More
Feb 5th, 2024 at 14:55

Cyber Controls Assurance Analyst (GCS) Full-time Job

Royal Bank Of Canada

IT & Telecoms   Toronto
Job Details

Job Summary

To provide Information Security expertise within RBC. To use this expertise in Internal consulting and representation with the objective of optimum protection of all RBC Information assets. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.

 

 

Job Description

What is the Opportunity?

As a Cyber Control Assurance Analyst, you will provide Cyber Security expertise and act as a key Cyber Control advisor to internal business and technology clients. In this role, you will offer Cyber Control assessment services for initiatives in the Application/Infrastructure portfolio to ensure risk mitigation controls are properly designed and documented. You will be part of the team that provides the primary Risk & Security Services contact for projects involving new and exciting technology initiatives and enhancements to existing systems as well as interacting with all levels of the organization as a subject matter expert to ensure compliance with Information Security policies, standards, regulations, and industry standards.

 

What will you do?

  • You will perform Cyber Control assessments on application and infrastructure assets (including cloud technologies).
  • Participation in Security Review discussions, Walkthroughs, and Assessments/Security Workshops.
  • Provide security controls guidance to stakeholders as part of the application/Infrastructure control assessment lifecycle.
  • Assess the security of applications/infrastructure assets with a focus on the review of logical controls.

 

What do you need to succeed?

Must-have

  • Degree in IT, Cyber Security, or other related discipline
  • Experience with assessment of risk and controls using ISO 27002 framework
  • Experience with Application Control Assessments and Infrastructure Control Assessments.
  • Knowledge of cyber security technologies like access control solutions, authentication, network security, cryptography, PCI, privacy, and data classification/protection
  • One or more of the following certifications CISSP/CRISC/CISA/CCSP
  • Ability to bring years of Cybersecurity or Information Security experience to advise best practices, industry standards
  • Ability to partner with all levels within the organization as required

 

Nice-to-have

  • Previous experience working with IT Risk in a large financial institution or other regulated industries
  • Knowledge of Security Policies and Standards; Information Security Practices
  • Knowledge of compliance, audit, and privacy policies and regulations

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Opportunities to build close relationships with clients
  • Access to a variety of job opportunities across business and geographies

 

#LI-hybrid

#techpj

 

 

Job Skills

Control Assessment, Interpersonal Communication, Leadership, Professional Development, Risk Assessments, Secure Software Development Lifecycle, Security Access Control, Security Risk Assessment, Security Technologies, Taking Initiative, Teamwork, Working Independently

Cyber Controls Assurance Analyst (GCS)

Royal Bank Of Canada
Toronto
  IT & Telecoms Full-time
Job Summary To provide Information Security expertise within RBC. To use this expertise in Internal consulting and representation with the objective of optimum protection of all RB...
Learn More
Feb 5th, 2024 at 14:53

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