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Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
• Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
• Meets customer transaction-based needs with seamless execution.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes complex & diverse tasks within given rules/limits.
• Analyzes issues and determines next steps; escalates as required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
• Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided

Work setting: Apartment/condominium complex, office building, various locations, commercial building, and private residence.

Physical Requirements:

• The candidates should be adaptable to a fast-paced environment and capable of working under pressure to meet tight deadlines
• The candidates should be able to handle heavy loads in a physically demanding role
• The candidates should demonstrate attention to detail and be comfortable standing for extended periods, as well as performing bending, crouching, and kneeling tasks

Other Requirements:

• The candidates should have a strong client focus and be dependable
• The candidates should exhibit flexibility, show initiative, and be reliable in performing their duties
• The candidates should be collaborative team players who uphold values and ethics

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to sweep, mop, wash, and polish floors
• The candidates should be able to dust furniture and vacuum carpeting, area rugs, draperies, and upholstered furniture
• The candidates should be able to clean, disinfect, and polish kitchen and bathroom fixtures and appliances
• The candidates should be able to clean and disinfect elevators, pick up debris, and empty trash containers
• The candidates should be able to wash windows, walls, and ceilings

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Registered Apprenticeship certificate
Experience: Candidates need experience of 3 years to less than 5 years

Work setting: On-site customer service
Work site environment: Candidates should work in outdoors, non-smoking, cold or refrigerated, dusty, hot and noisy area
Security and safety: Criminal record should checked and driver’s validity licence should checked
Weight handling: More than 45 kg (100 lbs)
Own tools/equipment: Candidates should have tools and steel-toed safety boots

Physical Requirements:

• The candidate should be able to pay attention to detail, handle heavy loads and also for bending, crouching, kneeling
• The candidate should be physically strong and also have hand-eye co-ordination

Other Requirements:

• The candidate should have an excellent oral communication
• The candidate should have specialization on mechanical maintenance and repair like mechanical transmissions, drive trains and final drives, hydraulic transmissions, off-road vehicle tires and wheels, differentials and brake system

Benefits:

• The employees get dental plan, disability benefits and health care plan
• The employees get paid Gasoline
• The employees get Deferred Profit Sharing Plan (DPSP), group insurance benefits and life insurance

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with resume and cover letter) through below mentioned details.

By email:
[email protected]

Overview

The Team

Global Banking and Markets Engineering (GBME) is the fast-moving, award-winning technology engine that powers Scotiabank’s Corporate, Investment Banking and Capital Markets businesses.

GBME’s Project Excellence Team is searching for Software Engineers who are continuous learners and are eager to boost capabilities of capital markets products and analytics platforms.

The successful candidate will have a strong technical and engineering mindset.  You will work closely with business teams and cross functional engineering leaders to develop and implement market leading solutions for the various projects within GBME.  

Is this role right for you? In this role you will:

• Design, deliver and enhance new and current solutions and applications
• Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries
• Coaching and training end users (as needed)  
• Communicate with technical and non-technical audiences
• Assist with ad hoc project work on GBME projects as needed  

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 4+ years’ experience developing, deploying, and maintaining large scale applications with complex integration
• Experience with 1 or more development languages (e.g., Python 3, Pytest, Java 7-11, JUnit, MVC, RDBMS, NoSQL, Redis, RESTful API)
• Comfortable working in an Agile environment, and familiar with Agile development practices (e.g., Automated Testing, Test Driven Development, CI/CD, Behavioural Driven Development) 
• Well-rounded experience of different JAVA based framework/libs, such as Spring Boot, Spring Security, JDBC, Junit
• Previous work experience in an Agile/Scrum delivery model. 
• Bachelor’s degree in computer science or relevant experience  

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Remote-friendly work environment will provide you with the flexibility to perform at your best. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Purpose:

Scotiabank, a leading global financial institution committed to empowering its customers and communities, is seeking an experienced and empathetic individual to join our Human Resources team as a Senior Manager, HR Solutions & Business Value. In this role, you will bring prior experience as an HR business partner and / or consultant to deliver value and provide strategic guidance within our Global Banking & Markets (GBM) and global HRBP group. GBM provides corporate clients with lending and transaction services, investment banking advice and access to capital markets. GBM is a full-service wholesale bank in the Americas, serving clients across Canada, the United States, Latin America, Europe and Asia-Pacific.

Key Accountabilities:
 

• Partner closely with / act as a trusted advisor to leaders and HRBPs, nurturing agility and a 'build once, use many' mindset to drive innovation and scale.
• Collaborate within the Global HR Business Partner group and across Total Rewards, Talent Management, and HR Services.
• Shape, influence and align HR strategies and solutions with the overall goals and objectives of Global Banking and Markets.
• Enable multiple HR priorities – such as talent and succession planning, employee listening, and year-end – to meet targets and deadlines.
• Define problems and champion a user-centric approach to develop and implement innovative HR solutions in a team-based setting.
• Use data to identify patterns and trends, measure the impact of HR solutions and make data-driven recommendations to enhance business value.
• Research and share industry trends and emerging practices related to HR, agile product delivery, human centered design, data and analytics, and generative AI.

Experience / Education:

• Minimum of 8 years’ experience in any combination of HR business partner and / or consulting with a desire to understand the unique dynamics within GBM.
• Practice in applying agile methodologies and human-centered design principles to drive innovation, foster collaboration and optimize pace. 
• Excellent interpersonal and communication skills, with a track record of building strong relationships that impact and influence stakeholders at all levels.
• Strong problem-solving and decision-making abilities, with a focus on delivering practical and effective solutions that drive business value.
• Proficiency in data analysis and interpretation, with the ability to leverage HR metrics to shape and influence decision-making.
• Passion for diversity, equity, and inclusion, with a track record of fostering kind, friendly, and respectful team-based environments where everyone feels safe to speak up.
   

Purpose of Job:

As a member of the Operations and Corporate Services team supporting Reconciliation, and working in close partnership with the Domestic Branches, internal partners and various external vendors, the Accounting Officer (AO) provides specialized reconciliation services in a customer focused centralized Centre of Expertise environment.   The AO is responsible reconciling, balancing, investigating exceptions and processing adjustments to customer accounts and the Bank’s GL asset and liability accounts in accordance with approved procedures.  The AO also provides day to day operational assistance and guidance to team members as it relates to reconciliation activities.  

Is this role right for you? In this role you will:

• Delivers an Exceptional Customer Experience  by providing the best-in-class customer service  through the  timely and accurate handling of all inbound inquiries received via multiple channels (e.g.: fax  incoming mail, fax or other electronic methods)  within established Service Level Agreements and Service quality standards. This includes providing training to team members to ensure seamless service delivery.
• Ensures that the daily work volumes within the assigned reconciliation area are organized and distributed amongst the team resources and that service and quality levels are maintained. This involves daily verification and approval of team member processing where required as well as recommending and assisting with reallocation of resources in areas requiring additional support due to unplanned activities (volumes etc.).
• Ensures and reports on trending  or risk related issues within the transits serviced and initiates and contributes recommendations to address root cause with a view to driving increased efficiency balanced with reduced operational risk within the team.
• Ensures the accurate and timely completion of daily customer exception reporting through investigation, validation and correction processing.  Escalating unusual items in a timely manner based on exception type to the Manager/Assistant Manager, with appropriate recommendations where required.
• Balances and reconciles on behalf of domestic branches, multiple business and product owners, and third party vendors (e.g.: ABM service providers, Symcor) all related suspense accounts, monthly balancing and financial returns including taking appropriate action for corrections or adjustments.
• Validates, maintains and reports where required on daily, monthly, quarterly, annual and periodic basis, activities related to GL balances, ABM Centralized deposit/Investigation and AFT.  Updates Customer Information System based on information received from customers, branches, business partners, and other units across Canada while maintaining the confidentiality of customer information at all times.
• As the subject matter expert (SME) in Reconciliation, actively participates in consultations with partners for technology enhancements and takes initiative in identifying process enhancements that drive increased efficiencies within the unit.
• Participates in meeting the Bank’s regulatory and financial reporting requirements
• Follows all Bank policies and procedures and codes of conduct. Ensuring knowledge of day-to-day operations within the unit on matters of Compliance, Anti-Money Laundering Compliance, and Privacy matters, and escalation of such; Understanding the Business Continuity Plan and contributing to its effective execution

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Thorough knowledge of Branch processing is considered an asset (FFT, ABM balancing, Investment Platform, Investigations, IRIS, corrections, Support package) 
• Thorough knowledge of all reconciliation activities that are supported within the department. 
• Demonstrated ability to learn multiple complex applications or good knowledge of RPM, FundServ, CGI, is considered an asset.
• Thorough knowledge of operating procedures as it relates to financial returns and reporting
• Excellent knowledge of MS Office including spreadsheet management.
• Ability to deal effectively with Branch/customer complaints, referring to a Manager/Supervisor where necessary, to ensure resolution is obtained to the complete satisfaction of all parties involved, the Customer, the Bank, and Reconciliation department.
• Demonstrated flexibility in a constantly changing environment (procedural and automated), being versatile and able to provide cover on several posts at different times and at different levels on any given day concurrently, as determined by planned and unplanned absences. .
• Excellent communication skills (written and verbal) to communicate during the investigation and reconciliation processes with multiple partners across the Bank and with OFI and external partners and to provide on the spot coaching to team members.
• Good time management skills to effectively manage workload which is subject to unplanned spikes in volumes

Some more information you might want to know.

• Standard office environment.  While work type is predictable, often an unpredictable fluctuation in transaction volumes, exception items and financial reporting activity (month, quarter and year end activities) can cause considerable disruption with respect to timing as well as accuracy/reliability. Systems changes and implementation of new products create by nature, increased attention to new procedures and lower productivity that must be accounted for and resolved

Posted pursuant to Scotiabank’s Special Program under the Employment Equity Act and Canadian Human Rights Act.
 
While you must be an Indigenous person in order to submit your resume, participation is completely voluntary. Please use the definition below to make sure you’re eligible and open to self-identifying as Indigenous person:
Indigenous peoples include  First Nation, Métis and Inuit people. Only Indigenous peoples who come from Canada should identify themselves as belonging to this designated group

What your role will be…
At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
 

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What we’re offering…

• The opportunity to join our diverse and inclusive organization and connect with other First Nations, Inuit, and Metis Scotiabankers and their allies when joining our Indigenous Employee Resource Group.
• A competitive compensation and benefits package which include:
  • $10,000 annually dedicated to your well being
  • Traditional Indigenous Practices Leave
  • Indigenous Employee Mentoring Program
• An organization committed to making a difference in our communities
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
• You'll receive clear, transparent criteria to progress in your career

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have experience of 1 to less than 2 years
Cuisine specialties: East Indian

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position.
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to prepare and cook complete meals or individual dishes and foods
• The candidates should be able to plan menus, determine size of food portions, estimate food requirements and costs, and monitor and order supplies

• The candidates should be able to inspect kitchens and food service areas, train staff in preparation, cooking and handling of food
• The candidates should be able to order supplies and equipment, supervise kitchen staff and helpers, maintain inventory and records of food, supplies and equipment
• The candidates should be able to clean kitchen and work areas, recruit and hire staff, and be able to manage kitchen operations

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below-mentioned details.

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Area of specialization: Material handling
Equipment and machinery experience: Screening equipment, reactors, jackhammer, and gas detecting devices
Type of industry experience: Petrochemical industry, and refinery and gas plant
Own tools/equipment: Steel-toed safety boots
Credentials: Hydrogen Sulphide Awareness (H2S) Certificate, Workplace Hazardous Materials Information System (WHMIS) Certificate, Confined Space Entry Training, Construction Safety Training Systems (CSTS) Certificate, Fall Arrest Protection Training Course, Working at Heights Training, and Oil Sands Safety Association (OSSA) Basic Safety Orientation (BSO)
Security and safety: Driving record check (abstract) and drug test

Physical Requirements:

• The candidates should have experience in a petroleum and natural gas processing company and be familiar with working in an oil refinery and petrochemical plant
• The candidates should have expertise in a chemical processing plant and be experienced in an agricultural chemical processing plant
• The candidates should be prepared for repetitive tasks, capable of handling heavy loads, and ready for physically demanding work
• The candidates should demonstrate manual dexterity, possess attention to detail, and exhibit effective hand-eye coordination
• The candidates should be comfortable with a combination of sitting, standing, and walking, and be able to stand for extended periods
• The candidates should be accustomed to a fast-paced environment, have 20/20 vision, and be comfortable with bending, crouching, and kneeling
• The candidates should be able to handle weights up to 23 kg (50 lbs)

Other Requirements:

• The candidates should possess efficient interpersonal skills and exhibit flexibility in their approach
• The candidates should perform tasks with accuracy and be team players
• The candidates should have excellent oral communication skills and demonstrate dependability

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to move, sort, and pile materials and products, as well as assist in the operation, repair, and maintenance
• The candidates should be able to perform general laboring duties, wear and use Self-Contained Breathing

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, cover letter, references attesting experience, and proof of the requested certifications) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, training will be provided

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to clear and clean tables, trays, and chairs, load buspans and trays, and operate dishwashers to wash dishes, glassware, and flatware
• The candidates should be able to place dishes in the storage area, replenish condiments and other supplies at tables and serving areas, and sanitize and wash dishes and other items by hand
• The candidates should be able to keep records of the quantities of food used, package take-out food, and portion and wrap foods
• The candidates should be able to prepare, heat, and finish simple food items and serve customers at counters or buffet tables

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]