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• Provide neutral advice on human rights related policies and programs to City staff and residents who use City services or facilities

• Provide guidance on accommodation requests to residents, employees, and management staff

• Work cross-functionally with other People and Equity staff to embed human rights

• Develop resources, tools, and communications to support human rights related initiatives

• Research and stay informed of trends, legislations, policies, strategies and tactics across other cities, levels of government and corporations to identify leading practices

• Prepare and/or processes confidential information, records, reports, forms, presentations, guides and correspondence;

• Provide effective, confidential, and impartial consultation/issue resolution services, interpretation and guidance to all levels of management, employees, and external organizations, requiring an integrated knowledge of human rights, equity, and interpretation of legislation, collective agreements, policies, programs and processes related to human rights, accessibility, and equity.
   

Key Qualifications:

1. 1. Considerable experience in human rights within a major unionized public or private sector organization.

   2. Demonstrated experience in alternative dispute resolution processes, and in undertaking harassment/discrimination investigations, drafting investigation reports, and recommending appropriate human rights interventions and remedies.

   3. Knowledge and experience in applying relevant provisions of the Human Rights Code, the Accessibility for Ontarians with Disabilities Act, the Occupational Health and Safety Act, the Workplace Safety and Insurance Act, collective agreements, human rights case law, and related legislation (e.g. Employment Standards Act)

   4. Experience in researching, developing and implementing anti-racism, equity, diversity and human rights-related projects, policy and/or education is also a vital requirement of this role.

   5. Highly developed communication, presentation and human relations skills with the ability to communicate persuasively and effectively at all organizational levels.

   6. Ability to exercise sound judgement and remain impartial.

   7. Excellent analytical, mediation, negotiation and problem-solving skills and ability to work in a fast pace and high pressure environment.

   8. Post-secondary education in a professional discipline pertinent to the job function, and/or an equivalent combination of education and experience. A Law degree (LLB or JD) would be considered an asset.

Reporting to the Manager, Ashbridges Bay TP Projects, the Support Assistant B will perform in a fast-paced collaborative environment providing administrative support to various teams in two units.

Major Responsibilities:

• Performs varied administrative tasks involving the preparation, research, summary and reconciliation of data and the control and expedition of documents, data, revenues and cash. Prepares and   processes documents/statistical summaries/reports etc. Assesses and analyses data. Drafts and signs correspondence.
• Checks work for accuracy and conformity with regulations, policy and procedures and corrects/resolves outstanding/incorrect items. Identifies issues and recommends solutions. Performs complex calculations.
• Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation material. Utilizes detailed layout and formatting.
• Co-ordinates and maintains an electronic record/retrieval system.
• Responds to e-mails, telephone and in-person inquiries from senior staff, the public, agencies and other levels of government utilizing in-depth knowledge of procedures, regulations and criteria.
• Coordinates onboarding for new staff, and ongoing issues management for staff including IT coordination.
• Prepares and tracks expense reports, training requirements, conference/seminar attendance and submissions, maintains and tracks equipment and H&S supplies inventories.
• Assists with budget administration for unit.
• Co-ordinates meetings, events and schedules. Prepares agendas. Takes/transcribes minutes.

Key Qualifications:

1. Considerable administrative experience in a team-oriented customer service environment.
2. Considerable experience in administrative processing and reviewing documents to
3. Ensure accuracy and conformity with legislation, regulations, policy and procedures and correcting incorrect items.
4. Considerable experience in Microsoft Office Suite, specifically using Word and Excel.
5. Experience using computer based records management systems, and online data management or request systems.
6. Experience drafting, preparing and formatting agendas, minutes, letters, reports, memos, and other business documents.

You must also have:

• Ability to set priorities, meet deadlines, be resourceful, adaptable and able to work independently with minimal supervision in a fast paced environment.
• Ability to work effectively with staff and deal with the public tactfully and courteously. Aptitude with figures, attention to detail and ability to do arithmetic calculations accurately.
• Excellent interpersonal skills with ability to communicate effectively, both orally and in writing and able to compose detailed correspondence and to proof read materials.
• Ability to exercise independent judgement and discretion in dealing with confidential matters and correspondence.
• Familiarity in archiving and retrieving files manually and/or electronically in an organized manner. Working knowledge of workplace relevant legislation including Human Rights and Occupational Health and Safety Act.
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

 
A Qualified List of candidates will be established for the Support Assistant B position in the Engineering & Construction Division and will be in effect for 2 months from the date the list is created. Qualified candidates on the list may be considered when filling future permanent and/or temporary vacancies in this position.

Notes:
Applicants are required to demonstrate in their resume that their qualifications match those specified in the job posting.

This position is an entry-level sales position responsible for retaining and growing UPS’s Small Package business. He/She performs primary responsibilities including sales calls to address customer needs, selling additional products and services, and following up on leads. This position builds relationships with key decision makers and serves as a customer advocate. He/She researches the competitive environment and uses product knowledge to generate solutions that meet customer’s needs and business objectives. This position performs pre-call duties including use of automated sales tools to perform research into customers’ businesses and account information to develop appropriate selling and pricing strategies. He/She makes outbound cold calls to meet monthly sales targets. This position creates contacts (e.g., cold calls, etc.), monitors contractual compliance, and answers customer questions.

Job Type:Full Time- Permanent
Workdays:Monday to Friday (must be able to work ALL 5 days of the week)
Shift Hours:8:30 AM to 5:00 PM (must be able to work a minimum of 40 hrs. per week)
Shift Duration: 8 hours per day(requires flexibility with Start and Finish time)
Work Location:1221 32ND AVENUE LACHINE, QC H8T 3H2 Canada

Responsibilities

• Responds to and resolves customer inquiries, complaints, and issues.

• Coordinates opportunities and strategies with other team members.

• Maintains knowledge of UPS products and services to develop appropriate sales solutions.

• Reviews customer shipping practices to ensure contractual compliance.

• Determines customer discounts and writes new contracts.

• Educates customers on UPS’s service channels to expedite problem resolution.

• Provides compelling value proposals to potential and existing customers.

Qualifications

• Experience using Microsoft Office products or equivalent software.

• Bachelor's Degree or International equivalent - Preferred

• UPS and/or business-to-business or business-to-consumer sales experience - Preferred.

• Excellent verbal and written communication skills: French 90% / English 10%

• Required French proficiency level: fluent

Compensation and Benefits:

• 2 weeks of paid vacation after one year of service.

• Vision, health, and dental benefits after one year of service.

• Overtime.

• Weekly Pay/ Direct Deposit- Every Friday.

• Vision, health, and dental benefits after one year of service.

• Immediate access to UPS ‘Employee Discounts’ upon hiring.

• Paid training.

• Pension Plan.

• Free Onsite Parking.

• Opportunity for advancement within a Fortune 50 Company.

Package Operations Clerks are part-time positions and are responsible for updating package information, validating international address information using UPS systems, scanning premium service packages, assisting brokerage operations and updating the package inventory systems.

Operations Clerks may utilize heavy machinery to complete tasks. These positions will perform other tasks as assigned - including, but not limited to, working with the belts, the customer counter and with Canada Customs officers.

Location: 5960 Ferguson Road, Richmond BC

Shift: Monday to Friday; 6:00AM - 12:00PM

Note: UPS is a Federally Regulated Workplace

Hourly Wage: $17.40

Responsibilities:

Takes ownership of international shipping address corrections and data entry.

Assists in validating customs and brokerage documentation and calculations.

Operates all office equipment, software, and devices and trains others.

Maintains a clean, organized, and safe working environment.

Qualifications:

• Strong customer service skills
• Strong computer skills, including Microsoft Office Applications
• Strong verbal and written communication skills
• Must be comfortable working in a warehouse and belt-operations environment
• Ability to lift, up to 70-lbs unassisted, on an occasional basis

EDUCATION/WORK EXPERIENCE

• Able to work Monday to Friday
• Have good communication skills both verbal and written
• Able to work in a targeted environment.
• Work well in a team
• Working knowledge of word and excel.
• Some experience in a similar work environment would be an advantage

_

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

*Shift hours will vary according to operational requirements.

Job Summary: As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Mobile Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:

• Clean floors by sweeping, scrubbing, or vacuuming
• Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions) 
• Strip and finish hard surface floors manually or with power equipment when required 
• Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Transport garbage from drop points to garbage bins or compactor 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used
• Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach. 
• Cleans washroom floors including stripping and finishing 
• Cleans stairwells and elevator cabs where ladders are required 
• Loads and unloads supplies and replenishes cleaning solutions
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
• Other duties that management may assign 
• Strip, seal, finish, and polish floors
• Strip and finish hard surface floors manually or with power equipment when required 
• Steam clean or shampoo carpets 
• Notify managers concerning the need for major repairs or additions to building operating systems
• Mix water and detergents in containers to prepare cleaning solutions, according to specifications
• Strip, seal, finish, and polish floors
• Steam clean or shampoo carpets
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.

Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to lift, push and pull heavy items as well as climb ladders.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable
• Must have a valid Class G license (required)

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 25 pounds. 

The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position is also responsible for coordinating the resolution of tenant issues related to the delivery of tenant service projects. They are also responsible for assembling the scope and specifications, tendering, financial administration and monitoring contractor performance for tenant service and base building projects.

KEY DUTIES & RESPONSIBILITIES

• Receive, process and validate service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required
• Co-ordinate BGIS and subcontracted forces to deliver required tenant services within the scope of the position
• Provide assistance and support to Facility Managers with respect to the delivery of small-scale tenant service projects by determining skills required, assisting with selection of contractors, monitoring performance, budget, quality control, and assigning work
• Review contract work, report any discrepancies to Facility Manager and request Purchase Orders
• Proper interpretation of client work processes, workplace culture and policies is essential for effective Tenant Services delivery
• Other duties as assigned

Knowledge & Skills

• High school completion plus a specialized technical or business course
• More than one year up to three years of job-related experience 
• Superior client management/customer service skills
• Effective Interpersonal skills, with an emphasis on communication (verbal/written)
• Knowledge of project delivery and tendering processes
• General knowledge of commercial building systems and/or construction
• Strong organizational, coordination and documentation skills with the ability to multi-task
• Ability to work independently
• Ability to interpret contracts, as required
• Proficiency with CAD will be considered an asset
• Specific experience and skill related to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.
• Proficient with MS Office and email software

The Intermediate Financial Analyst (FA II) provides complex transactional support for a process within an accounting cycle and/or full cycle accounting support for small scope contract(s) or business unit(s).  At this level, the incumbent typically supports multiple portfolios or business units.

KEY DUTIES & RESPONSIBILITIES

• Provides complex transactional support for a process within an accounting cycle and/or full cycle accounting support for small scope contract(s) or business unit(s).
• Completes and resolves assigned account reconciliations.
• Prepares, gathers, consolidates and reports routine data.
• Prepares routine monthly reports.
• Prepares monthly client invoices.
• Prepares and reconciles basic audit working papers.  Maintains accurate and complete records for audits.  Gathers audit support data upon request.  Documentation is reviewed prior to submission.
• Reviews results to determine accrual entries in coordination with internal managers.
• Reconciles month end results for simple contract(s) or business unit(s) for sub ledger reconciliations.
• Prepares bank reconciliations.
• Prepares month end journal entries.
• Reviews and enters time cards.
• Codes and validates expense reports, vendor invoices and procurement cards.
• Enters data to sub ledger systems and direct to G/L.
• Identifies complex and resolves basic transactional accounting discrepancies.  May require management involvement.
• Identifies and recommends process improvement opportunities at an account level following GAAP procedures.
• Prepares memos and provides variance explanations.  Summarizes findings and recommendations.  Provides input to process documentations.

KNOWLEDGE & SKILLS REQUIRED

• Job-Related Experience: 3-5 years or more
• College Diploma or equivalent training (e.g. RPA, CET)
• Ability to identify complex and resolve basic transactional accounting discrepancies
• Ability to identify and recommend process improvement opportunities at an account level following GAAP procedures.
• Ability to communicate basic accounting principles to support procedures and to explain financial results within the team and to internal customers.
• Ability to prepare memos, provide variance explanations and input to process documentations, and write summaries of findings and recommendations.
• Intermediate level knowledge of current accounting systems and MS Office suite of software

Licenses and/or Professional Accreditation

• Partially completed an Accounting designation program (CGA, CMA)

The HR Business Partner will provide day to day support to Manager, HRBPs and Business Leaders across Supply Chain for Distribution Centres and Corporate teams to help drive high impact HR initiatives, Labour Relations and other programs that will respond to and meet the business needs and priorities for the current state and the future.

• Provide coaching, consultation, guidance and support to the Manager HRBP as well as Operational and Corporate Managers on individual employee issues, non-medical accommodations and performance management.

• Support the Labour Relations Strategy by facilitating the Exchange Process including Team Advisor elections, training, issues tracking and documentation, facilitation of meetings at a variety of levels. Work with leaders to discuss and resolve global employee issues to support a positive work environment.

• Work collaboratively with the broader HR team to ensure successful implementation of HR initiatives and annual programs within Supply Chain business units.

• Collaborate with the enterprise HR team and support the HRBP in creating solutions aligned with business strategy and supported by the appropriate change management activities.

• Support the Manager HRBP in identifying meaningful insights based on key people trends and organizational strengths and constraints.  Brings forward recommendations to solve problems as it relates to people practices for the business.

• With guidance from the Manager HRBP, identify and suggest options for the business and coach the business leaders to understand their actions and potential outcomes of people- related decisions (e.g., performance management, talent moves etc.)

• Pull reports and use knowledge of the business, reporting and metrics to monitor health of the business and track success of HR initiatives in partnership with the broader HR Team

• Support hourly annual wage updates, monitor, identify and problem solve hourly wage table issues.  Support annual Supervisor SRP program.   

• Support the Manager HRBP with coordinating and/or facilitating leadership development opportunities.

What you bring

• Strong relationship building, facilitation, problem solving, prioritization and communication skills.

• 2-3 years of experience working within an HR environment, ideally with a frontline workforce.

• Experience supporting front line hourly employees in distribution, manufacturing or retail environment.

• Relevant knowledge of HR functions regarding the Employee Life Cycle (workforce planning, staffing & selection, development, performance management, compensation& benefits, succession)

• Ability to compile and analyze data to draw meaningful insights.

• Experience with Workday or other similar HRIS/HCM systems.

• Good level of analytical thinking and generative problem solving

• High degree of comfort in ambiguity and willingness to embrace change.

• High level of empathy, trustworthiness, strong influencing skills

• Ability to think beyond existing solutions and generate innovative solutions or offerings.

• Requirement to work on site at DCs in the GTA and/or at Corporate Offices as required.

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

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