As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.  
  
IS THIS ROLE RIGHT FOR YOU
In the role you will:

• Be responsible for onboarding new client relationships through digital account opening and documentation administration 
• Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
• Respond to client inquiries and issues in a timely manner and escalating , as required

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

• Experience in the securities industry
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

WHAT’S IN IT FOR YOU

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

The Role: 

The successful candidate will have a strong foundation in Data warehousing, ETL processes, and scheduling. 

Key accountabilities: 

• Provide technical expertise in designing, coding, and documenting ETL processes for new initiatives. 
• Independently support existing applications and resolve issues. 
• Estimate and deliver on individual tasks within project. 
• Perform code review of code developed by technical consultants and oversee their work. 
• Highlight technical issues and challenges and propose creative solutions. 

Key responsibilities: 

• 5-7 years of  Java development experience 
• 2 years of Python experience 
• 5-7 years of Unix Shell Scripting 
• Database skills with experience with Oracle, Postgres, SQL Server
  • Containerization Technology, Docker, Kubernetes, Rancher,  minio (s3 storage)
  • UNIX/Windows scripting.

Nice to have: 

• Experience with SAS or Talend applications

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
• We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Remote-friendly work environment will provide you with the flexibility to perform at your best. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

As a Security Architect, you will support development of long-term cyber security strategies and roadmaps, using architecture methodologies and security frameworks. In addition, you will participate in the development of the bank’s security architecture and broader enterprise architecture efforts.

Is this role right for you? In this role, you will:

• Lead the security and resilience architecture teams, oversee the development and maintenance of technology solutions, and ensure compliance with standards and regulations.
• Engage with global stakeholders to provide architectural direction, participate in design councils, and ensure the quality and accuracy of standards and frameworks.
• Foster a customer-focused culture, ensure operational effectiveness, and implement a people strategy to attract, retain, and develop team members.
• Lead development of strategic security and resilience roadmaps and architecture plans including their respective value.
• Maintain and periodically review information security patterns, frameworks and standards that align with Scotiabank’s (BNS) Enterprise Architecture directives and industry best practices, meet business needs and SLA requirements.
• Develop and implement a robust security architecture process that ensures a current view of all security capabilities of the Bank are available and can inform development of a target state architecture that adheres to BNS security standards and best practices.
• Interface routinely with technology peers in financial services and other industry sectors to learn about good practices and gain insight into industry trends and experiences. 
• Develop conceptual and logical security architectures for security capabilities in areas of Cloud Security, Application Security, Data Security, Endpoint Security etc.

Do you have the skills?

• Strong collaboration skills. Excellent oral and written communication, ability to present confidently to executives, attention to detail and strong planning and management ability.
• Strong leadership skills to support development of security and resilience architecture teams.
• Knowledge and experience with at least three of the following areas: application, data, endpoint, security analytics/monitoring, or cloud security.
• Knowledge of, and experience working with, one or more formal Enterprise Architecture methodologies.
• Demonstrated ability to work with teams in a highly complex and matrixed organization.
• Demonstrated ability to build and maintain credibility with technical and non-technical stakeholders.
• Knowledge and experience in delivering blueprints, specifications, models, and guidelines.

Location(s):  Canada : Ontario : Toronto 

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Overview

Contributes to the overall success of the Global Payment Operations – Payments Oversight in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge

• Works in collaboration with other operational team members to ensure Payments Oversight activities aligned to operating procedures are being performed in a timely and accurate manner

• Reviews and makes recommendations to improve operating procedures

• Supports Manager/Sr. Analyst on escalation of Payments Oversight issues.

• Interacts remotely with payments accounting processing team in Global Business Services campus (Bogota, Colombia)

• Captures data points that contributes to the reporting of operations SLAs / KPIs / KRIs

• Attends / conducts cross-training for Payments Oversight staff

• Prepare job aids that proactively help to reduce support volume and resolution times.

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

• Champions a high performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• College Diploma or an equivalent combination of education and work experience.
• University degree in Finance or related studies, a definite asset.
• Excellent knowledge of PeopleSoft AP, SharePoint and MS Office
• Excellent customer service and communication skills
• Ability to work independently and cooperatively as a team
• Ability to listen, understand and handle employee payment inquiries, problems, or escalations in a timely manner
• Excellent organizational and analytical skills
• Good problem-solving and time management skills
• Excellent flexibility and change management skills
• Demonstrates interest to learn

What’s in it for you?

• An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
• Your career matters! You will have access to career development and progression opportunities.

#scotiafinancejobs

As a Financial Planner, you will focus on developing and deepening client relationships by providing high quality advice and service within the mass affluent market. Most importantly, you realize that your clients are your greatest asset, and your priority is providing investment and financial planning advice to help them meet their unique goals. 

Following a comprehensive financial planning framework, you will be focused on investment sales and new client acquisition, as well as establishing business development opportunities with prospects and clients within the assigned market area. 

Promote the development and sustainable growth of proprietary investment business in the assigned market area by: 

• Conducting in-depth reviews for assigned clients including retirement planning, wealth accumulation and estate planning utilizing financial planning skills and tools to support our clients’ financial goals.
• Exhibiting a natural curiosity to uncover and solve for client’s needs, deliver trusted financial advice to clients regarding their investments and retirement planning.
• Demonstrating self-motivation and a goal-oriented mindset when identifying our clients' needs to craft personalized financial strategies and solutions.
• Fostering strong engagement, educating clients, offering insights, and delivering expert advice.
• Exercising a collaborative approach when dealing with peers, clients, and partners. 
• Building relationships, focusing on providing a great client experience and growing long-standing relationships with existing clients. 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have: 

• Experience in financial planning and investment sales is preferred.
• Successfully completed (or working towards) the Personal Financial Planning (PFP®) designation (or IQPF designation within Quebec), and/or the Certified Financial Planner(CFP®) designation. 
• You’re an accredited mutual funds professional in good standing with CIRO licensing requirements (Investments Funds in Canada or Canadian Securities Course). 
• You're able to work independently as a self-motivated entrepreneur with minimal supervision.
• Knowledgeable of competitive offerings, market trends, economic conditions, and the regulatory environment. 

What’s in it for you?

• A competitive compensation and benefits package that rewards growing and maintaining your client base.
• Access to leading-edge resources to support your growth including dedicated marketing support, powerful mobile technology, leading CRM, portfolio, and financial planning software.
• The ability to build long-lasting client relationships through exceptional advice and service.
• A work culture that promotes diversity, respect, and inclusion.
• An organization committed to making a difference in our communities – for you and your clients.

#financialplanner

Main Purpose and Function
The Fleet & Manufacturing Services supports the City of Vancouver in being a service provider in all aspects of Fleet Management. The expertise and knowledge provided to internal and sometimes external clients by the Fleet& Manufacturing Services Branch includes: Engineering, Vehicle Procurement, heavy-duty/Commercial/Automotive Maintenance and Repair, Quick Service Repairs, Machining, Mill Work, Fabrication,Vehicle Outfitting, Carpentry, Body Shop Vehicle Repair and Painting, Product Inventory/Ordering, and Small Equipment Repair. The vehicle fleet includes but is not limited to: Police, Fire, City of Vancouver issued vehicles, Garbage and Recycling trucks. As an Automotive Service Technician, you will be responsible for the maintenanceand repair of this extensive fleet of vehicles and equipment which has a replacement value of $175 million dollars.

This position currently works on a 9-day fortnight schedule. Successful candidates will work on the afternoon shift, from 3:10 pm to 12:34 am, Monday to Friday. Employees may be assigned to work alternative shifts and locations based on operational requirements.

Specific Duties and Responsibilities
Fleet servicing occurs primarily at the fully equipped Garage at Manitoba Yard which houses an employee base of approximately 150 employees from various Trades but also at several satellite facilities. As an Automotive Service Technician, you will work with members of the Fleet & Manufacturing Service team to ensure that quality andtimely work is performed to support and service our clients. A major part of this position will be to support the outfitting/up-fitting of new vehicles, including completing approved modification requests. Preference will be given to candidates who have knowledge and experience in; the installation of components, reading and creating electrical schematics, ability to build, design and troubleshoot electrical systems, and any practical experience in building fleet vehicles to meet customer’s needs. The challenge this busy environment offers is in the variety of work, from small and heavy equipment to automobiles and light to heavy trucks, as well as Plant and Facilities maintenance, Manufacturing and Building maintenance.

The City of Vancouver supports continued education and development in areas of interest for all of its employees.Fleet & Manufacturing Services provides great opportunities for training including dealer training on newly purchased fleet equipment. We are always looking to provide employees with training to develop skills,knowledge, and abilities.

Qualifications
Education and Experience:

• Automotive Service Technician Certificate of Qualifications (T.Q.), Inter-Provincial Red Seal Endorsement.
• Red Seal certification is preferred.
• Completion of Grade 10, supplemented by technical courses related to the work.

Knowledge, Skills, and Abilities:

• Thorough knowledge of the standard practices, methods, materials, tools and equipment used in the automotive and mechanical trade.
• Thorough knowledge of braking systems.
• Considerable knowledge of the hazards and proper safety precautions of the trade.
• Ability to perform a variety of complex skilled electrical and mechanical tasks in the overhaul, repair, maintenance and adjustment of motorcycles, automotive and marine electrical systems.
• Ability to understand and effectively carry out oral and written instructions which may be accompanied by sketches and diagrams.
• Ability to interpret manufacturers' instructions and diagrams pertaining to equipment.
• Ability to requisition parts and materials.
• Ability to operate vehicles and heavy-duty equipment.
• Ability to plan, assign and supervise one or more subordinates.
• Ability to inspect and test City vehicles for road worthiness, following prescribed provincial standards.
• Skill in the use and care of tools and equipment employed in the trade.
• Agility, muscular coordination, and sufficient strength to permit the performance of heavy manual labour.
• Superior mechanical aptitude.

Driver’s License and Record Checks:

• A current and valid Class 5 BC Driver’s License or higher and a Satisfactory National Safety Code driving record.
  • No more than 2 infractions in 2 years or no more than 4 points in 2 consecutive years.
  • 3 years accumulation of no more than 2 preventable work related driving or equipment operating accident in any single year.
• Candidates must attach the following to be considered:
  • Commercial Driving Records Abstract (N Print) for the past 3 years (no more than 14 days prior to this posting)
  • Insurance and Claims History for the past 3 years (no more than 14 days prior to this posting)

Business Unit/Department: Engineering Services (1300) 

Affiliation: CUPE 1004 N/Pks 

Employment Type: Regular Full Time 

Position Start Date: February, 2025  

Salary Information: Pay Grade GR-377: $48.76 per hour

Application Close: January 21, 2025

Main Purpose and Function

The Administrative Assistant works closely with the Directors, Assistant Directors and senior level managers within the departments and is responsible for providing an extensive range of confidential and sensitive administrative support in a fast-paced environment.  The position supports the Department’s senior management team with the development, implementation and monitoring of a variety of projects to ensure departmental consistency, many of which have a direct impact on labour relations.

The position attends and participates in a wide range of technical and administrative meetings, including senior management team meetings, grievance meetings, peer review meetings with industry stakeholders, public policy meetings with other municipalities and provincial and federal government agencies and professional associations.  The Administrative Assistant records minutes, takes action on issues requiring follow-up and reports on the monitoring of newly implemented departmental processes, policies and procedures, ensuring that policies are being maintained and adhered to.  Additionally, the position tracks and monitors activities within the department on behalf of the Directors and/or Assistant Director(s), reports findings and recommends solutions to the senior management team as required. 

The Administrative Assistant is responsible for handling sensitive and confidential documents, including budget reports, departmental re-organizational structures, grievance hearings, disciplinary letters, performance and/or attendance management files, criminal/driver/police record checks (for staff and businesses and organizations), Human Resources related documents and Council reports.  The position coordinates a wide range of meetings on behalf of the Director, Assistant Directors, and the Business Services Manager, conducts background research, preliminary investigations and retrieves information on various staffing, administrative, regulatory and inter-governmental issues.   Additionally, the Administrative Assistant takes a lead role in the development and implementation of administrative type projects across the department such as establishing and setting up departmental databases and administrative policies and procedures.  Monitors department workflow and ensures adherence to relevant departmental and corporate policies and procedures.

Key Contacts and Reporting Relationships

• The position reports directly to the Business Services Manager of Development, Buildings and Licensing, but also provides support to the Director of Permitting Services, Chief Building Official, Chief Licensing Inspector, Director of Digital Services, and their teams.
• Organizes and provides administrative support to the Building Board of Appeal.
• Communicates with various City staff members, members of the development, building and business community and the external parties.

Specific Duties and Responsibilities

• Maintains the Directors’ calendars, plans, organizes and schedules priorities, appointments and internal and external meetings.  Coordinates group meetings, schedules attendees, drafts agendas and arranges for room and equipment procurement as required. Works with multiple, competing, and challenging priorities to organize appointments, proactively resolve conflicts, and ensure optimal use of Directors’ time.
• Advises the Director(s) and/or Assistant Director(s) on key issues and concerns regarding meetings, urgencies and other priorities.  Determines priority/urgency of issues and delegates requests as required.
• Drafts a variety of confidential departmental correspondence such as budgetary reports, briefing notes for Council, other department heads and/or general managers reports related to organizational re-structuring initiatives and minutes of meetings resulting from public meetings and appeal panels.  Many of these reports related to changes in methods and procedures of operations that may impact wage rates, working conditions, promotional opportunities or reductions, changes or increases in staff. Responds to complaints from the public related to staff performance.
• Drafts, edits, and formats sensitive and confidential departmental correspondence and creates and edits presentations, including PowerPoint.  Prepares, photocopies and distributes reports, presentations, correspondence and spreadsheets as required.
• Carries out preliminary investigations to gather information for the Director and/or Assistant Director(s).  Conducts preliminary interviews with the public filing complaints about employees and/or service delivery, carries out preliminary criminal record checks on bargaining unit staff with Police Departments and forwards as required.
• Develops, leads and implements a variety of departmental administrative quality control projects as assigned on behalf of the Director and/or Assistant Director(s).  Monitors records, identifies gaps in established policies and procedures and makes recommendations to address identified issues.
• Organizes materials for, participates in, and prepares minutes for various City committees /meetings, including the Community Services Department Head’s meetings and Departmental Manager Meetings. 
• Manages the Department’s flow of documents and inquiries.  Screens, reviews, edits and proofreads the Director’s correspondence, including e-mail, telephone calls, and voice mail. 
• Makes decisions in the absence of the Director(s) by determining if an issue needs to be forwarded to the GM, GM Executive Assistant, or may be dealt with by another senior leader.
• Researches, analyzes, summarizes, prepares and distributes a variety of reports, including budget reports, staff movement and turnover, statistics (permits, inspections, license applications etc.), presentations and spreadsheets for the Directors and/or Assistant Director(s) action.  Maintains active project files and handles confidential materials. 
• Reviews draft job descriptions and job evaluation requests for staff, ensures consistency with established departmental policies and procedures and communicates with bargaining unit staff and managers.  Reviews parking decal assignments for departmental staff to ensure applicability with corporate policies.
• Reviews administrative processes and/or statistical reports related to the quality and quantity of services to identify issues/trends.  Recommends solutions aimed at ensuring optimal efficiency within the department to address service delivery gaps for consideration by the Directors and/or Assistant Director(s).
• Screens  signing documents such as refunds for permit and license fees, staff travel/expense forms, DLC waiver forms, HR offer letters, and purchasing requests ensuring departmental procedures and policies have been met prior to the Director’s signature.
• Develops and maintains departmental filing systems, tracks and follows-up on correspondence and inquiries on a variety of administrative, financial and human resource issues, ensuring that responses to requests for information from the public, Mayor and Council, and other City departments are completed in a timely manner.
• Conducts background research and investigations on a variety of regulatory and inter-governmental type issues related to permitting, inspections, licensing, animal control and administrative type issues.  Researches and compiles alternate service delivery models, statistical information related to compliance rates and monitor inspection level activities within various inspection branches providing service to the public. 
• Leads, develops, implements and maintains a variety of departmental databases for employees on information such as technical and administrative policies and procedures and information related to the design and construction of buildings, business industries as well as other stakeholders and the general public.
• Provides back up coverage for the GM’s Executive Assistant, Administrative Assistant III, and under exceptional circumstances, provides back up coverage for the Business Services Manager.
• Schedules and tracks annual performance reviews for Directors and electronically files their teams’ performance reviews.
• Create and submit Electronic Staff Actions Forms, Electronic Compensation Authorization Forms and SuccessFactors Job Requisitions.
• Monitors TFT roles and follows up with Managers regarding extensions.
• Monitors outstanding job requisitions to ensure timely posting. 
• Performs other duties/responsibilities as assigned.

Qualifications

Education and Experience:

• Completion of grade 12 supplemented by courses in office administration
• Minimum of two to three years’ Executive Assistant experience, including experience working at the senior level handling sensitive and confidential information or an equivalent combination of education, training and experience.

Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills;
• Highly developed customer service and interpersonal skills with the ability to communicate effectively both orally and in writing with a wide range of employees across the City, including the political level, the members of the public and external contacts; 
• Ability to exercise substantial discretion and deal with sensitive and confidential material in support of senior management, internal audit, and other sensitive areas of City business;
• Interpersonal skills to promote a supportive, respectful, and safe work environment;
• Ability to set priorities and meet goals in a timely manner;
• Ability to deal tactfully and effectively with a wide variety of internal and external contacts including comprehending and interpreting departmental rules and regulations;
• Ability to plan, organize and manage the work of a number of departmental staff while leading administrative type projects on behalf of the Business Services Manager, Directors and/or Assistant Director(s);Ability to record the minutes and report the proceedings of various departmental and committee meetings;
• Ability to be resourceful, flexible, adaptable and possess a high degree of common sense and initiative;
• Ability to research and gather information;
• Ability to make accurate complex arithmetical and statistical computations;
• Superior clerical, mathematical, and statistical aptitude and accuracy with skills at an advanced level using MS Office programs;
• Effective knowledge of correct punctuation, grammatical usage and a comprehensive vocabulary for preparation of business letters, reports and statements;
• Superior knowledge of departmental responsibilities as well as other departments within the City;
• Effective organizational skills to manage a changing workload, track and follow up/follow through on delayed assignments, projects and reports involving other departments;
• Ability to work independently and effectively with minimal supervision, prioritize work schedule, complete assigned duties within timelines;
• Independent judgement and action is exercised in complex and non-routine matters where decisions are made within the framework of established procedures; policy or unusual problems referred to the Directors.  An awareness of ongoing and sometimes sensitive issues and use of discretion in dealing with confidential matters is an essential component of this position.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Development, Buildings & Licensing (1250) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: February, 2025

Salary Information: Pay Grade RNG-030: $56,567 to $70,714 per year

Application Close: January 26, 2025

• Posting Period: 15-JAN-2024 to 22-JAN-2025

Job Description

The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). The division values Compassion, Accountability, Respect and Excellence which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.

Under the direction of the Manager, Workforce Planning & Development, the Payroll Program Assistant 2 will perform a variety of payroll, clerical and administrative functions, supporting the SSLTC Division.

Major Responsibilities:

• Receives attendance reporting information and prepares/processes payroll information.
• Coordinates and inputs daily timesheets and electronic uploads of time & attendance into corporate computerized payroll/absentee system in regard to departmental cost centre changes, functional area codes, attendance, WSIB, lieu time, overtime, acting pay, service pay, kilometres, parking expenses, reimbursement for meal allowances, medical notes etc.
• Prepares and processes personnel documentation for employees, rehires and layoffs, i.e. alternate rates, hiring and termination documents, leave of absence requests, increment letters, temporary assignment requests, etc. utilizing corporate/internal electronic systems (i.e. SuccessFactors) and paper copy forms.
• Calculates, verifies and corrects entitlement for vacation, lieu and sick bank credits, etc.
• Prepares summary sheets on outstanding sick claims and doctor's certification.
• Identifies, verifies and makes arrangements for cancelled/replacement cheques.
• Responds to enquiries regarding collective agreements, corporate policies, and payroll and personnel matters. Verifies, tracks and resolves payroll matters.
• Prepares and analyzes monthly, annual and ad hoc reports on position status and on employee/organizational unit/cost centre regarding salary status, alternate rates, increments, sick bank/vacation/overtime/lieu time balances and attendance management information and travel expenses.
• Receives payroll and human resources documentation/monitors electronic reports to support Payroll transactions. Prepares documents and files pertaining to the updating of payroll records in accordance with corporate records management policies and retention schedules. Maintains payroll/personnel records (paper copy and electronic) and files for audit purposes.
• Liaises with other departments, divisions, sections and outside agencies.
• Reviews and audits integrity reports relating to electronic upload of time and attendance in SAP, follows up with divisional clients and processes amendments were applicable.
• Performs daily audit and verifies input for accuracy.
• Participate in divisional, Service Area and corporate related initiatives and special projects, including payroll (eTime, eScheduling) and HR (SF) modernization and transformation.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Considerable clerical/administrative experience some of which must relate specifically to the payroll function and/or an equivalent combination of relevant post- secondary education in the fields of public administration, payroll, accounting, human resources management and clerical/administrative/payroll experience.
2. Considerable experience in the application of collective agreements, corporate payroll and personnel policies, procedures, practices and related legislation.
3. Considerable experience in the preparation and formatting of complex reports, charts, graphs and statistical data using office systems including Microsoft Office Suite (e.g. Word, Excel, Powerpoint).
4. Experience using corporate payroll systems (e.g. SAP and SuccessFactors) and reporting software (e.g. SAP, Document Direct).

You must also have:

• Strong analytical and problem-solving skills.
• Ability to exercise independent judgement and discretion in dealing with confidential operational matters and information (i.e. rates of pay, employee absences or other sensitive human resources information).
• Ability to work independently and carry out instructions with minimal supervision. Fundamental business mathematics skills and knowledge of general statistical techniques, or of accounting procedures.
• Ability to set up and maintain manual and computerized filing systems.
• Knowledge of collective agreements, corporate payroll and human resources policies, procedures, practices and related legislation.
• Ability to meet tight deadlines in a high-volume environment.
• Excellent customer service and interpersonal skills and the ability to communicate effectively both orally and in writing, with all levels of staff, the public and other divisions.
• Ability to work with attention to detail and accuracy needed for payroll and attendance reporting and maintenance of employee records.
• Accurate keyboarding and proof-reading skills.

Note: As a condition of employment with the Seniors Services and Long-Term Care, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Homes Act, 2021.

• Posting Period: 14-JAN-2025 to 28-JAN-2025
•  

Major Responsibilities:

Reporting to the Executive Director of the Housing Secretariat, the Project Director will be a leader in the creation and implementation of strategic planning and business improvement initiatives related to housing policy, development, program administration and management across the Housing Secretariat’s portfolio. In addition, responsibilities include identifying, addressing and ensuring timely response to resolve ongoing and emerging issues, leading multi-disciplinary housing policy and development initiatives, collaborating with internal and external stakeholders, responding to media requests, and liaising with Members of Council and their staff, and with senior City staff to advance the City’s housing objectives and the public on behalf of the Executive Director, as required.

As the Project Director you will:

• Develop, implement and monitor effective risk and issues management strategies, policies and procedures, and provide direction and training to staff on appropriate responses and procedures. You will also be expected to anticipate, identify and manage emerging issues and challenges.
• Develop, design and implement functional policies and programs that make major changes in overall business performance of the Housing Secretariat based on short-, medium- and, long-term needs to ensure equitable access to improved housing outcomes.
• Develop and oversee housing program funding and administration delivered by third-party community partnership operated and third-party community partners
• Lead complex multi-disciplinary housing policy and development projects in collaboration with a range of internal and external stakeholders from private and community housing, health, business and finance sectors as well as the provincial and federal government to deliver the effective and innovative housing policy, housing program delivery and development projects .
• Direct the development and implementation of divisional change management strategies, including training, communications and staff engagement initiatives, and work with divisional extended management team to manage organizational and programmatic changes in the Housing Secretariat.
• Contribute to the continuous improvement of divisional performance through analysis and the development and implementation of sound management practices and procedures.
• Participate and contribute to the Division's strategic planning, develop strategic business plans and organizational performance indicators, monitors and identify risk mitigation in a collaborative way with input from key stakeholders, and establish reporting requirements to provide strategic oversight.
• Leads and motivates a diverse workforce, ensures effective teamwork, provides resolution to controversial labour relations issues, ensures high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Provides input to the Division's annual budget, and ensures that expenditures are controlled and maintained within approved budget limitations.

• Build effective and collaborative working relationships with the Division's senior management team, managers and project managers, staff from other City divisions and external stakeholders, sector partners, and others to promote a commitment to continuously evolving and improving our approaches and practices as well as to innovations in housing policy and delivery.
• Advocate for equitable access and increased availability of affordable housing, and improved housing stability for people at risk of or experiencing homelessness.
• Provides leadership to promote excellence in customer service, effective and efficient service delivery models and accountability at all levels of the service experience.

KEY QUALIFICATIONS:

• Among the other strengths you bring to the role of Project Director, you have the following key qualifications:
• Extensive experience leading complex services, policies and programs with an emphasis on housing policy and/or development, organizational strategic planning, financial, customer service and risk management, including development and implementation of recommendation for improvements to existing policies, programs and processes.
• Extensive senior level experience in issues management, public and media relations and in a customer service focused capacity.
• Considerable experience managing, leading and motivating a team of professionals, while supporting divisional objectives.
• Considerable experience establishing and maintaining partnerships with internal and external stakeholders, including diverse community and housing partners.