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The Senior Financial Analyst provides complex transactional support for a process within a full accounting cycle and is knowledgeable in the full transactional details and accounting cycle and can effectively review all transactions within the portfolio and can communicate recommendations to senior stakeholders. Provides analysis, takes leads and makes recommendations for areas such as planning, forecasting, reporting, audit and process improvements. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

• Finance roles for different industry workstreams
• On account operations leadership roles in both Facility Management and Project Management

KEY DUTIES & RESPONSIBILITIES 

Safety Ownership and Regulatory Compliance: 

• Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law. 

Accounting  

• Complex transactional support for a process within an accounting cycle 
• Completes and resolves assigned complex or high volume account reconciliations  
• Identifies and resolves complex transactional accounting discrepancies.  Recommends solutions for accounting discrepancies and seeks involvement of management, where required 

Accounting Policy 

• Understand GAAP requirements relevant to the financial cycle or portfolio supported 

Audit Support and Controls 

• Intermediate understanding of internal/Client control requirements and seek guidance on complex areas. In addition to ensuring compliance. 
• Maintains accurate and complete records for audits 
• Gathers audit support data upon request 
• Liaises with auditors to review audit support 

Financial Systems 

• Intermediate level knowledge of current accounting systems and MS Office suite of software 
• Intermediate understanding and ability to document the transactional and financial data flows between relevant financial systems 
• Able to work with IT and operational teams on intermediate and more complex system setups, as well as recommend technology improvements related to Finance 

Planning/Forecasting 

• Prepares more complex forecasts (internal and external) with the appropriate back-up (including assumptions and calculations)  
• Responsible for partnering with stakeholders in preparation of forecasts   

Analysis 

• Prepares in-depth financial analysis (recurring and ad-hoc) and makes recommendations to internal and external stakeholders 

Reporting 

• Preparation and/or review of internal/external reports  
• Presenting reports to stakeholders 
• Prepares intermediate business cases 

Scope/Complexity 

• Single, high volume or multiple, low volume portfolios 
• With complex transactions 
• Some understanding of the broader portfolio 

Interaction with Stakeholder  

• Increased Stakeholder interaction  
• Consults with Manager for significant issues with recommendations 
• Generate transactional data and more complex analysis to support operational decision making, with recommendations 

Financial Management/Contract Interpretation 

• Strong understanding of financial obligations of portfolio and ability to investigate and interpret on areas as required. 
• Ensures portfolio deliverables of a financial nature are met in a timely and efficient manner 
• Monitors forecasted annual performance and recommends/assists in action plan 
• Seeks guidance on contract/portfolio financial terms and conditions for assigned accounts 

Process Adherence / Implementation 

• Understand complex business processes and ensures compliance and ensures appropriate documentation 
• Conducts root cause analysis on process gaps. Recommends major process improvements within assigned portfolio 
• Prepares draft policies and procedures 

Problem Solving 

• Identification of basic issues or discrepancies  

Technical and Business Knowledge 

• Has gained an intermediate level of understanding of the industry and business which they support.  Can answer basic questions regarding the general business. 
• Has cultivated relationships with operational counterparts and has earned trust as a business partner. 

KNOWLEDGE & SKILLS

• College/University graduation and CPA designation and 3-5 years of demonstrated experience
• Ability to communicate accounting principles to support procedures and to explain financial results within the team and to internal customers.
• Ability to complete and resolve assigned complex account reconciliation which sees the highest transaction volume or deal with multiple portfolios or business units.
• Ability to reconcile and resolve discrepancies between general ledger and sub ledger.
• Ability to identify and provide recommendations for issues and process improvement opportunities at account and business unit level following GAAP procedures.
• In-depth understanding of audit requirements within scope of responsibility.
• Ability to provide input to process documentations and business cases; write variance explanations, summaries of findings and recommendations.
• Advanced level knowledge of current accounting systems and MS Office suite of software

Licenses and/or Professional Accreditation

• Certified Professional Accountant (CPA)

The general repair technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems, performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance with established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
• Operates facility mechanical and other systems.
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
• Maintains all assigned tools and arranges for repair and replacement where required.
• Submits all expenditures on a timely basis.
• Other duties as assigned.

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years' experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance.
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment.
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency.
• Knowledge and understanding of Building Automation Systems (BAS).
• Knowledge and understanding of HVAC Systems.
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
• Mentoring skills required to support lower-level technician’s development.
• Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise.
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
• Must be capable of obtaining appropriate security clearance.
• Hold a valid driver's license.

Licenses and/or Professional Accreditation (one of the following bullet points)

• Building Operator Certification or equivalent through an accredited institution required.
• Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.).

The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance with established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
• Operates facility mechanical and other systems.
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
• Maintains all assigned tools and arranges for repair and replacement where required.
• Submits all expenditures on a timely basis.
• Other duties as assigned.

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance.
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment.
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency.
• Knowledge and understanding of Building Automation Systems (BAS).
• Knowledge and understanding of HVAC Systems.
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
• Mentoring skills required to support lower-level technician’s development.
• Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise.
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
• Must be capable of obtaining appropriate security clearance.
• Hold a valid driver's license.

Licenses and/or Professional Accreditation (one of the following bullet points - asset)

• Building Operator Certification or equivalent through an accredited institution required.
• Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.).

Application deadline: Open until filled 

In this role, you will be supporting all Supply Chain training activities within the Region, in accordance with Canadian Blood Services regulations, standards, and good manufacturing practices.

Formula for success:

• Coordinate Training Requirements
• Conducts periodic reviews of training status, GMP issues, non-conformance reports and recommends appropriate action to the Resource Manager, Supply Chain.
• Assists with the implementation of new projects and processes.
• Periodically performs procedures to maintain technical competency and efficiency in training requirements.
• Performs work in accordance with the provisions of the Canadian Blood Services’ Corporate Health and Safety Policies and Procedures. 

Desired education and skills:

• Current registration, or eligibility for registration, with the College of Registered Nurses of Saskatchewan (CRNS).
• Certified Training Profession (CTP) or similar certificate an asset or a minimum of 5 years of adult training experience.
• ISTP trainer or equivalent preferred.
• Additional specific designations, licensure, or qualifications may be required.
• Experience in a biologics, pharmaceutical, medical devices, or health related environment.
• Well-developed classroom delivery and facilitation skills.
• Understanding and application of adult learning principles.
• Coaching and post-training support.
• Flexibility to adapt to different learners and situations.
• Excellent communication skills – verbal and written.
• Excellent customer service skills.
• Excellent organizational & time management skills.
• Proficiency with MS Office (Excel, MS Word, PowerPoint).
• Must be detail-oriented and capable of working in a highly regulated environment.

What we Offer you:

• Paid vacation and payment in lieu of holidays.
• Comprehensive health, dental and vision benefits for you and your family.
• Defined benefits pension plan.
• Employee discounts, wellness programs and more.

What you can expect

• In this role you will be working on site at our Centre.
• This position is 60 hours biweekly Monday-Friday daytime hours.
• Possibility of requirement for full time and travel for the first 6-8 weeks for training.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.

If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

What you’ll do

End-to-End Recruitment

• Manage a portfolio of job requisitions, handling multiple positions simultaneously.
• Oversee the complete recruitment lifecycle, ensuring strong relationships with hiring managers and candidates. This includes sourcing passive and active prospects, screening applicants, presenting candidates to hiring managers, coordinating and conducting interviews, advising on candidate selection, extending and negotiating offers, and managing administrative tasks.
• Develop and maintain robust relationships with hiring managers, HR Business Partners, candidates, and subject-matter experts. Set expectations clearly and offer well-founded recommendations.
• Serve as a brand ambassador for Canadian Tire by promoting its brand in the marketplace. Foster strong candidate relationships and build industry networks.
• Establish and nurture connections with online resources, professional organizations, and community groups to create partnerships that yield high-quality candidates.
• Stay updated on current trends and innovative recruitment techniques to remain competitive and attract top talent creatively.
• Efficiently manage the recruitment process using the Applicant Tracking System (Workday) to ensure accurate recruitment metrics. Utilize recruitment tools such as Workday, LinkedIn Recruiter, Indeed Database, and others to drive activities and strategies.
• Ensure that the candidate experience aligns with Canadian Tire’s employer brand promise.
•  

Projects

• Participate in and support special projects in collaboration with Talent Acquisition Design, Workday Architecture, and other stakeholders as needed.

What you bring

• Demonstrated ability to manage multiple job requisitions simultaneously.
• Proven experience in full-cycle recruitment and building excellent relationships with stakeholders.
• Strong communication skills and the ability to act as a brand ambassador.
• Familiarity with Applicant Tracking Systems (e.g., Workday) and various recruitment tools.
• Up-to-date knowledge of current trends in recruiting and talent acquisition.

What you’ll do:

The Senior Information Security Specialist, Governance and Compliance will lead the charge in maintaining cyber security policies and standards, responding to regulator and auditor inquiries, and providing an advisory function to the business surrounding cyber security governance.

• Provide senior level advisory services to cybersecurity, technology teams, and business team members, as required

• Create and maintain cyber security policies and standards

• Manage the cyber security policy exemption management processes by assessing policy exception requests, maintaining the exception workflows, and updating and keeping current the exception database

• Respond to external inquires regarding cyber security (e.g. ESG, regulators, etc.)

• Analyze and assess cyber security related business scenarios and prepares/presents position papers providing risk-based recommendations to assist the leadership team in making informed decisions

• Oversee and provide guidance on the cyber security configuration compliance management program for both on prem and cloud environments

• Oversee and provide guidance on the cyber security vulnerability, configuration & patch remediation management programs

• Oversee and provide guidance on the Cloud security compliance management program

• Design and perform annual reviews of configuration benchmarks for teams to follow for new and existing systems

• Keep current with ongoing trends and changes within the cyber security community

What you bring:

• University degree preferably in an IT related discipline

• CISSP, and/or CISM, and/or CISA, and/or CRISC designations would be an asset

• 8-10+ years experience in information security, and/or IT Audit/Compliance, and/or external audit

• Extensive experience with governance and risk policy review, creation, and implementation, particularly concerning Azure cloud

• Strong understanding of IT, cloud and cyber security concepts and best practices

• Strong technical writing skills for the creation of new security polices and controls

• Understands cyber security risks and control frameworks including NIST CSF, CIS, COBIT 5, PCI DSS, accepted CIS benchmark, MS Azure security benchmark and ISO 270001

• Extensive experience with Microsoft Azure Portal/Security Center to monitor and manage vulnerabilities, security policy compliance and all outstanding Microsoft recommendation

• Understanding of Agile concepts and practices

• Ability to communicate and influence effectively at all levels from technical staff to company leadership team

• Proven ability to weigh business needs with information security priorities and make sound risk-based judgement calls

• Experienced with analyzing and assessing cyber security related business scenarios, performing risk assessments, and preparing position papers outlining sound, risk-based recommendations

• Experienced with analyzing and assessing cyber security policy exception requests and providing risk-based recommendations

• Experience overseeing cyber security configuration compliance programs

• Experience overseeing cyber security vulnerability & patch management programs

• Experience overseeing Cloud security compliance management programs

• Experience with developing security baselines based on industry accepted CIS benchmark, MS Azure security benchmark, PCI DSS benchmark, etc. and conduct regular reviews to update existing custom baselines

• Experience with security assessment tools such as Tripwire, Nexpose, MS Defender, McAfee EPO, Kenna, etc.

• Technical knowledge including Linux, Windows, AIX, databases, network and security appliances and firewalls/IDS/IPS, web and cloud-based applications, secure coding practices, and cloud security

• Highly proficient with MS Office suite of products

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

Our Counter Sales Position ensures our customers remain our highest priority. They deliver exceptional customer service and act as the first point of contact for every walk-in customer. This is a tremendous opportunity for someone looking to grow their career in Sales.

What’s in it for you?

• Regular business hours Monday to Friday
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• As the first point of contact you will be required to offer prompt product knowledge and information to customers in a professional manner
• Respond to customers in a timely manner in person, by phone or email
• Prepare small order quotations on urgent contracting jobs
• Pick customer orders from warehouse
• Perform necessary product research in catalogues and online
• Verify all items are available for the customer as ordered and scheduled
• Responsible for building positive relationships with customers and associates
• Take initiative to maintain stock of the counter area as needed
• Offer help and assistance in the warehouse if required

What you will bring:

• Previous technical experience in sales or customer service in wholesale or distribution required
• Local market knowledge with HVAC and Plumbing will be an asset
• General computer skills including Microsoft Office required. Experience with AS400 an asset.
• Must have exceptional customer service and professional communication skills
• Able to lift up to 50lbs pounds
• Forklift certification an asset

Salary Range: $48,000 - $50,000

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

The Support Desk Administrator is a Hands-on, functional contributor to the daily administration, follow-up, and streamlining of Support Desk processes, using the Day & Ross Service-Now application.

Works closely with the IT Support Team Leads to audit, identify issues, analyze potential improvements, recommend, and implement appropriate changes.

How You'll Help:

• Daily maintenance of the Day & Ross Service-Now application, including the coordination and administration of tickets.
• Daily audit and monitoring of Support Desk tickets; keep users informed of progress through to resolution.
• Incident management including running and analyzing daily Service-Now reports and working with various stakeholders to create action plans to implement resolutions and close open tickets.
• Request management, including prioritization, assignment, and fulfillment of requests.
• Perform ticket audits; maintains data from reports for analysis.
• Track and benchmark various IT metrics to ensure Day & Ross standards are set and maintained within industry standards.
• Develop and enhance user-friendly and valuable reports.
• Key contact for external auditors on practices and performance measures utilized within the Support Desk Service.
• Use data and information from audit report to identify process improvements;
• Work with IT Support Team Leads to analyze processes and improvements, enhance reporting, recommending and contributing to the implementation of process changes.
• Generate report requirements for Business Intelligence troubleshooting and problem solving.
• May be required to assume responsibilities within other aspects of the Service-Now application.
• Other duties related to Support Desk Administration as may be required.

Your Skills & Experience:

• Post-secondary education in IT or related program.
• Minimum of two years’ experience working in an IT support role.
• Experience with Service-Now Service Desk Software an asset.
• Adept PC skills in a Windows environment.
• Skilled in Microsoft Office and the ability to prepare solid reports using MS Office.
• Strong trouble shooting and problem solving skills.
• Exceptional customer service skills
• Highly organized with the ability to multi task and prioritize work.
• Communication skills, verbal and written, including the ability to explain technical issues to non-technical people and to identify useful data and trends for reporting.
• Process and improvement driven.
• Champion for improvement and change management.

This position troubleshoots, calibrates, and adjusts plant floor devices as necessary to maintain optimal performance of plant floor equipment. This position sorts calls and breakdowns and expedites their completion. This position provides information to maintenance mechanics on how to complete required repairs to resolve breakdown situations. This position assists in solving the daily problems inherent in keeping the conveyors or physical facility in good working order.

Responsibilities:
Responds to internal customers.
Responds to facility alarms and emergencies.
Troubleshoots problems that arise.
Performs preventative maintenance.

Qualifications:

Bachelor's degree or international equivalent in engineering - Preferred
Programming experience including troubleshooting, basic understanding of networks, motor control theory, and operation including basic AC and DC electrical troubleshooting - Preferred
Proficiency in Microsoft Office products
Ability to read and interpret electrical schematics and elementary diagrams

12/19/2024

Address:

17600 Yonge Street

Language capabilities: Mandarin and Cantonese

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $44,000.00