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Package Operations Clerks are part-time and permanent positions, and are responsible for updating package information, validating international address information using UPS systems, scanning premium service packages, assisting brokerage operations and updating the package inventory systems.

Package Operations Clerks may utilize heavy machinery to complete tasks. These positions will perform other tasks as assigned - including, but not limited to, working with the belts, the customer counter and with Canada Customs officers.

• Location: 5960 FERGUSON ROAD, RICHMOND BC (Near YVR)*

• Shift: Monday to Friday; 6:00AM - 11:00AM

* The location of the package centre may not be regularly accessible by public transit during the available shifts. A secure form of transportation may be needed. Please check transit availability prior to committing with a shift.

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Responsibilities:

• Takes ownership of international shipping address corrections and data entry.

• Assists in validating customs and brokerage documentation and calculations.

• Operates all office equipment, software, and devices and trains others.

• Maintains a clean, organized, and safe working environment.

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Qualifications:

• Strong customer service skills

• Strong computer skills, including Microsoft Office Applications

• Strong verbal and written communication skills

• Must be comfortable working in a warehouse and belt-operations environment

• Ability to lift, up to 70-lbs (30-kg) unassisted, on an occasional basis

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What we offer:

UPS offers a competitive compensation package which includes benefit options including health and dental coverage, group insurance plan, paid vacation, employee stock purchase plan and an unlimited opportunity to grow within the company.

Our employee benefits include the following:

• Training and Development: UPS provides full training for all positions to ensure safety and compliance to policies and regulations;

• Weekly Compensation: Employees are paid on a weekly basis, every Friday;

• Generous Benefits Package: All UPS employees have extended health, dental, and vision benefits;

• Promotion From Within: UPS is a globally known brand and has expanded in many countries and so UPS offers lots of room for advancement in many areas of the business;

• Employee Discounts: All UPS employees have the chance to take advantage in employee discounts when purchasing UPS merchandise and other brands;

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The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

UPS offers a competitive compensation package which includes benefit options inclusive of health and dental coverage, group insurance plan, paid vacation, employee stock purchase plan and an unlimited opportunity to grow within the company.

This position works in the package center servicing customers and coordinating the center’s administrative activities. He/She may be responsible for the training and development of center administrative employees where such employees are assigned, and will direct the work of others.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Takes ownership of customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices and trains others.
• Maintains a clean, organized, and safe working environment.

Qualifications

• High school diploma , GED, or International equivalent
• Strong computer skills, including Microsoft Office and Adobe Suites
• Strong verbal and written communication skills
• Ability to lift 40+ lbs./18+ kgs.
• Availability to work flexible shift hours, up to 5 days per week

Compensation and benefits:

• $17.30 per hour, 12 months’ merit increases (annual appraisal)
• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service
• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)
• 5 personal days after 60 days’ initial probation
• Weekly payments/direct deposit – every Friday
• Employee Assistance Program (wellness)
• Full training provided

This position collaborates with a variety of management levels on projects that contribute to the success of the team. This position uses discipline specific knowledge, skills, and abilities to assist with various projects, presentations, and business improvement opportunities. This position performs other career related responsibilities as assigned. This is a 7- month contract position until May 2025.

RESPONSIBILITIES

• Enters data into Human Resources database
• Composes competent memos to employees to effectively communicate policy and procedural changes
• Assists in the construction and improvement of company policies and procedures
• Reviews resumes in online database to recruit qualified individuals for specific open positions
• Maintains applications, and applicant flow logs in accordance with standard company procedures
• Assists in recruitment activities and special projects as needed
• Files documents and answers phone calls
• Provides assistance with employee relation investigations

QUALIFICATIONS

Required:

• Recent graduate from Human Resources Management program or equivalent
• Knowledge of Microsoft Word, Excel, PowerPoint, and Access
• Exceptional oral, written and interactive communication skills
• Skilled in effective research tactics with strong organization skills
• Ability to maintain high standards of confidentiality
• Ability to convey a positive and professional image to internal and external customers

Preferred:

• Knowledge of local employment and regulatory laws

ADDITIONAL DETAILS

Shift: 10:00 AM Mon-Fri with occasional weekends

Pay Rate: $22.46 per hour

The Technician III - Stationary is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III, Stationary is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

This is an on-site full time position located in Oakville.

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

• On Account & expanded Operational roles
• Facility Management Office roles to support accounts
• Project Management roles support projects

KEY DUTIES & RESPONSIBILITIES 

Safety Ownership and Regulatory Compliance 

• Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law. 
• Take ownership of safety measures relates to building equipment, ensuring the secure operation of critical systems.

 Technical Leader and Oversight: 

• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained. 
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems. 
• Participates in and assists with facility-related projects. 
• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair. 
• Maintains all assigned tools and arranges for repair and replacement where required. 
• Assume technical leadership in maintaining and optimizing building equipment to prevent disruptions to tenant operations. 
• Ensure peak performance of critical building equipment, including HVAC, electrical, and plumbing systems, through continuous technical monitoring and maintenance supporting 24/7 operations.  

 Visibility in Sites: 

• Establish a strong technical presence at facility sites, particularly focusing on critical building equipment areas. 
• Cultivate technical relationships with on-site personnel, emphasizing the importance of equipment reliability and technical response to equipment issues. 

Inspection Management: 

• Performs work in accordance to established processes and practices. 
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical and other equipment system monitoring and inspection. 
• Execute comprehensive technical inspections of building equipment, focusing on critical systems that directly impact tenant operations. 
• Document and analyze technical findings, prioritizing equipment-related repairs and upgrades. 
• Execute and maintain a meticulous technical inspection checklist and database specific to building equipment. 

 Occupant Experience: 

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered. 
• Enhance the tenant experience by prioritizing the reliability and technical functionality of building equipment. 
• Collaborate with facility management to ensure seamless equipment operation and minimal tenant disruptions. 

 Proactive Communication and Escalation: 

• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise 
• Communicate technical information effectively, with a focus on building equipment, to internal teams and external vendors. 
• Escalate critical equipment-related issues to minimize downtime and tenant disruptions. 
• Maintain open and technical communication channels with stakeholders, emphasizing equipment status and maintenance updates. 

Work Order Management: 

• Manages work order life cycle in partnership with the Central Work Order Management Team progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements. 
• In partnership with the BGIS CMMS Team, Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained. 
• Ensures the way work is performed is following corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements. 
• Prioritize technical work orders related to building equipment to minimize business disruptions for tenants. 
• Efficiently coordinate technical assignments and oversee the timely completion of equipment-related tasks. 
• Maintain thorough records of technical work order history, including equipment-specific details and expenses. 

Financial Ownership (Including Quotes Management): 

• Submits all expenditures on a timely basis. 
• In partnership with the Maintenance Lead, FM, and Regional Director, manage the budget for building equipment maintenance, seeking cost-effective solutions to ensure tenant operations are unaffected. 
• Solicit and evaluate technical quotes for equipment repairs, maintenance, and upgrades, with a strong focus on minimizing tenant disruptions. 

Vendor Management: 

• Oversee technical vendors and contractors with specialized expertise in building equipment maintenance. 
• Hold vendors to high technical standards, emphasizing the importance of maintaining equipment integrity to prevent tenant disruptions. 

KNOWLEDGE & SKILLS

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years’ experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment 
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency 
• Knowledge and understanding of Building Automation Systems (BAS)
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Mentoring skills required to support lower level technician’s development
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
• Must be capable of obtaining appropriate security clearance
• Knowledge and understanding of HVAC Systems

Licenses and/or Professional Accreditation (one of the following bullet points)

• Building Operator Certification or equivalent through an accredited institution required

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

The Health, Safety & Environment (HSE) Specialist develops, leads and executes health, safety and environment programs for assigned accounts and ensures ongoing compliance to all internal, and external and regulatory requirements to assist the account team in mitigating and managing environmental, health and safety-related risks and improving related performance.  In addition, the Health, Safety, and Environment Specialist assists the Health, Safety, and Environment team in the development and deployment of health, safety, and environment management system and associated tools, processes and procedures according to applicable external management systems. The Health, Safety and Environment Specialist adopts a portfolio and systemic approach to implement the HSE management system, as well as interprets and advises on all HSE regulatory matters to ensure compliance with government legislation and industry standards.

KEY DUTIES & RESPONSIBILITIES

Program Management

• Develop, execute and govern health, safety and environment programs and promotes a high health, safety and environment culture for the assigned accounts
• Provides guidance and advice to account and client team members on health, safety, and environment matters in accordance to all applicable internal and external requirements.  Applies knowledge of related regulations
• Collaborates with account teams to ensure team members are provided with adequate tools and resources to ensure the safe execution of work
• Collaborates on a daily basis with the client subject matter expert to implement initiatives and provide feedback from various work streams including the Projects and Operations teams
• Maintains health, safety, and environment management systems registration including but not limited to ISO 14001, CSA Z1000, OHSAS 18001 and ISO 45001.  Conducts internal systems audit and executes annual re-registration process requirements
• Achieves health, safety and environment objectives for assigned accounts
• Develops, manages, improves and leads key performance indicators as related to HSE (LTIR, TRIR, Near Miss reports, Halocarbon leak reports, spills, etc.)
• Develops and continuously improves health, safety and environment management system and associated processes and procedures according to applicable external management systems
• Assists client with coordination of employee engagement initiatives (e.g. Waste Reduction Week, Earth Week) and corporate HSE events (e.g. Safety & Health week)
• Manages multiple projects simultaneously with tight deadlines
• Builds and promotes corporate HSE-culture

Program Execution

• End to end program management, including vendor selection, managing purchase orders, budgeting, scheduling, receiving and reviewing reports (e.g. waste & recycling management programs, fuel storage system management, compliance program management such as radon or asbestos, pole storage yard compliance)
• Play an important leadership role in overall performance of program execution including working with key stakeholders
• Develops budget forecast (capital, expense) and manages costs to stay within budget
• Audits vendors performance
• Produces procurement documents (scope of work, legal and internal requirements, templates, KPI) in collaboration with Contract managers

Compliance Management

• Monitors and enforces compliance to all internal and external health, safety and environment requirements
• Conducts field inspections, job observations; health, safety and environment audits and other types of reviews to monitor compliance to health, safety and environment requirements and to identify risks
• Communicates observations, non-compliance and risks to stakeholders, and provides and implements corrective and preventative measures to ensure compliance and mitigate risks
• Prepares and submits compliance reports
• Manages environmental, health and safety programs in compliance with the quality management framework
• Other duties as assigned

Incident Investigation, Resolution & Reduction

• Investigates and resolves incidents
• Conducts root-cause analysis, identifies incident causes, and implements corrective and preventative measures
• Tracks, records, maintains and reports incident data.  Identifies and analyzes trends
• Reviews and implements modifications to work plans, processes, procedures to reduce recurring incidents and improve health, safety and environment performance

Communication & Training

• Develops and delivers health, safety and environment training to account and client team members
• Develops and deploys health, safety and environment communication to account and client team members
• Liaison with Authorities Having Jurisdiction to maintain compliance
• Delivers training sessions for new/revised legislation that may impact business functions for various work streams
• Regularly meets with senior client representatives

KNOWLEDGE & SKILLS

• College degree in Safety, Industrial Hygiene, Occupational Health & Safety, Environmental Engineering or Environmental Sciences or master’s degree in Environment, Environmental management or Environmental science
• 3 to 5 years of health, safety, and environment program execution work experience
• Knowledge of health, safety and environment regulatory requirements
• Knowledge of health, safety, and environment management systems – ISO 14001, ISO 45001, CSA Z1000, OHSAS 18001, etc.
• Strong program development and execution abilities
• Bilingual French/English required depending on the account
• Ability to promote health, safety and environment programs and influence stakeholders to achieve health, safety and environment objectives
• Ability to build and maintain strong relationships with internal and external stakeholders, including client representatives at the senior to executive management level
• Ability to investigate and resolve health, safety and environment incidents, conduct root cause analysis skills along with preventative and corrective measure implementation
• Effective written communication skills
• Knowledge of Facility management operations
• Experience delivering health, safety and environment-related training
• Ability to apply regulatory background and knowledge across various work streams
• Ability to work in a cross-functional matrix environment
• Travel as required
• Availability to monitor HSE 24/7 Hazard Line

Licenses and/or Professional Accreditation

Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals or equivalent
• Registered ISO 45001 Compliance Auditor

Environment:

• Environmental Professional (EP)
• Registered ISO 14001 Compliance Auditor
• LEED GA

Overview

Overview

Overview

Overview

Overview

Serving on the front-lines, our Customer Success team assists PayMyTuition customers with our solutions and payment processes. These representatives are experienced communicators who enjoy solving problems and engaging with users.

Imagine a working environment where success is constantly in sight, where the desire to overperform and exceed expectations comes naturally; we at PayMyTuition promote this dedicated culture through developing solutions that are truly changing the game and building teams that are constantly building our client base.

PayMyTuition customers and users receive dedicated and individualized support through our diverse Customer Success team. Customer Success at PayMyTuition comes with strong product knowledge of the various solutions and technology offered, positive attitude through the thick and thin as well as strong communications across a number of mediums. Initially, members of the Customer Success team will receive a broad perspective of knowledge across the core products, which along with boosted communications skills, will result in assisting and aiding clients through many different issues and problems with ease.

Key Responsibilities and Duties:

Skills and Qualifications: