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Why is this role important 

Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience. 

What you’ll do 

• Provide great customer service
• Scan products and process customer transactions accurately
• Support in the delivery of company-directed promotions and programs
• Handle cash and credit card transactions 
• Keep the register area neat and stocked with essential supplies
• Assist customers with general inquiries
• Maintain a positive environment in the store

Who you are 

• A team player with good communication skills
• Adaptable in a fast-paced work environment
• Resourceful and courteous when resolving inquiries
• Motivated to learn new things and delivering great customer service

Experience you bring

• Good news! No previous experience is required. We provide you with training to set you up for success!

What you bring 

• Flexibility to work a variety of hours which may include mornings, afternoons or evenings... Must be available to work anytime on weekends
• Able to move 25lbs and remain in a stationary or standing position for entire shifts

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

01/03/2025

Address:

65 rue Belvedere N, # 230

Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.

As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation.

• Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
• Assists the advisory team in preparing for client meetings, including scheduling appointments.
• Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
• Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
• Maintains and organizes client database and client files.
• Ensures transactions and tasks are appropriately assigned to team members and completed.
• Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
• Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
• Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
• Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
• Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
• Maintains the confidentiality of client and Bank information.
• Completes complex & diverse tasks within given rules/limits.
• Analyzes issues and determines next steps; escalates as required.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
• Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset
• Familiarity with technology applications and software used in the financial planning and investment industry.
• Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire.
• Successful completion of 30-day BMO NB Investment Representative Licensing Program.
• Basic specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

Please note the base salary for this specific position in Sherbrooke is

$ 40,000.00 and this role may be eligible to receive a monthly discretionary bonus.

You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.

$32 700,00 - $48 600,00

11/28/2024

Address:

193 Military Road

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $43,500.00

11/29/2024

Address:

100 King Street West

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
• Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
• Meets customer transaction-based needs with seamless execution.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes complex & diverse tasks within given rules/limits.
• Analyzes issues and determines next steps; escalates as required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
• Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

$35,000.00 - $52,000.00

12/13/2024

Address:

1120 Marine Drive

Our Lower Capilano branch is seeking a part-time (18,75 hours) Customer Service Representative, available to support a flexible schedule (Monday through Saturday).  

Find your place within a team that will cheer you on as you learn, lead, and advance a career that has a real impact on our clients' lives.  

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $44,000.00

The role

Problem Solving – 20% of your time is spent here

• Get a clear understanding of the problem from the detailed notes provided by Service Advisors
• Using our state of the art tools, diagnose complex engines, transmissions, hydraulics, electrical and electronic systems
• Interpret the diagnostics, document your findings, establish timelines for repair

Repair – 70% of your time is spent here

• Hands on work, get in there and fix it
• Test vehicles to ensure they meet safety standards and are running properly
• Coordinate with the back counter parts technicians to ensure parts for the repair are in stock or ordered to perform repairs and maintenance

Reports and training – 10% and its important!

• Keep close track of your time and document everything done to repair the problem
• Continuous upskilling and development through in-house training programs to advance employees in the latest technology in trucking as well as their career at New West

Education/Certification

• Journeyman Red Seal Heavy Equipment Certificate
• Class 1 or Class 3 driver’s license, is an asset

Experience

• 5+ years working as Heavy Equipment Technician or Heavy Duty Mechanic with Freightliner experience.
• Ability to read and interpret schematics, technical manuals, and diagnostic codes.

3 Things To be successful as a Heavy Duty Mechanic

1. Internal drive & curiosity to get to Why

2. Always willing to help out

3. Never stop learning

Other details

• We welcome all qualified candidates to apply, the diversity of our workforce reflects the communities and customers we serve
• Professional references will be required

The role

Problem Solving – 20% of your time is spent here

• Get a clear understanding of the problem from the detailed notes provided by Service Advisors
• Using our state of the art tools, diagnose complex engines, transmissions, hydraulics, electrical and electronic systems
• Interpret the diagnostics, document your findings, establish timelines for repair

Repair – 70% of your time is spent here

• Hands on work, get in there and fix it
• Test vehicles to ensure they meet safety standards and are running properly
• Coordinate with the back counter parts technicians to ensure parts for the repair are in stock or ordered to perform repairs and maintenance

Reports and training – 10% and its important!

• Keep close track of your time and document everything done to repair the problem
• Continuous upskilling and development through in-house training programs to advance employees in the latest technology in trucking as well as their career at New West

Education/Certification

• Journeyman Red Seal Heavy Equipment Certificate
• Class 1 or Class 3 driver’s license, is an asset

Experience

• 5+ years working as Heavy Equipment Technician or Heavy Duty Mechanic with Freightliner experience.
• Ability to read and interpret schematics, technical manuals, and diagnostic codes.

3 Things To be successful as a Heavy Duty Mechanic

1. Internal drive & curiosity to get to Why

2. Always willing to help out

3. Never stop learning

Other details

• We welcome all qualified candidates to apply, the diversity of our workforce reflects the communities and customers we serve
• Professional references will be required

Your direct manager creates a positive work atmosphere that motivates employees to perform their best, fosters loyalty, and promotes long-term organizational success.

Trained Well

Employees have access to cutting edge technological training opportunities, web training, and career development training, in addition to our in-house training programs and certifications that will develop your skills and advance your career. Professional development and training are part of our culture.

Paid Well

Our total compensation package offers job security, health, dental, EFAP, vision care and life insurance. Base salary range for an Accounts Receivable Clerk in this role is $55,000.00 - $60,000.00 per year (based on education and experience).

The Role

Under the supervision of the AR Manager, the AR Clerk is responsible to maintain customer accounts and receivable records, file, prepare, reconcile and process all matters relating to customer accounts in an accurate, effective and efficient professional manner. In addition to maintaining solid customer relations, the AR Clerk must be extremely organized, assertive, receptive and have strong communication skills. Must comply with established policies and procedures.

Account Receivables – this is 80% of where you will spend your time

• Update & Maintain all customer master file information.
• Monitor and collect Accounts Receivable to minimize the customer accounts that are/become past due, which includes contacting customer via telephone or e-mail to request payment.
• Ensure adherence to corporate credit policies and procedures for consistent handling of collection maters to maintain good customer relations
• Investigating and resolving any irregularities or enquiries
• Generating & Posting manual invoices
• Account Reconciliations (Including Cash accounts)
• Submission of customer invoices using 3rd party portals
• Sending invoices, statements and payment reminders to customers
• 70% of day will be spent communicating with customers on status of account.

Ad hoc projects - this is 40% of your time and really important work

• Daily deposit of cheques
• Submission of customer invoices using 3rd party portals
• Posting customer payments recording cash, check, and credit cards
• Sending invoices, statements, and payment reminders to customers
• Other accounting/finance projects as assigned by your Manager

Education

• CCP Designation or pursuing, is considered an asset

Experience

• 2-5 years experience with Account Receivable is required
• Knowledge of Microsoft Office, Excel, Outlook, etc.
• Must be proficient in both spoken and written English
• Must be punctual, meticulous and reliable
• Courteous in manner to public and employees
• Experience in the heavy truck industry would be considered an asset

Personal Characteristics

• The extraordinary ability to connect with people, at all levels. Open, honest and trusting, it appears effortless for you to find the perfect words that bring ideas to life.
• Your communication style uses powerful stories to bring clarity to complex issues and situations.
• Confidently and calmly orchestrate people & plans. A big picture thinker who always begins with the end in mind.
• A high level of commitment and impeccable ethics combine to create your reputation as someone who is totally dependable.

3 Things To be successful as an Accounts Receivable Clerk

1. Internal drive & curiosity to get to Why

2. Always willing to help out

3. Never stop learning

To-do list

Training-Skills and experience required

• DEC in administration preferably in supplies and purchasing
• Excellent computer skills including MS Office especially Excel and Outlook
• Minimum 2 years experience in purchasing, inventory controls and management systems and/or related fields.
• Knowledge of ERP systems and/or inventory systems would be an asset.
• Excellent organizational skills
• Self-motivated, able to work independently, able to prioritize and multi-task
• Focused on teamwork
• Able to solve problems in a fast-paced environment
• Possess strong and effective communication skills
• Perfectly bilingual (French - English). English is necessary approximately 50% of the time in order to communicate with suppliers located outside Quebec. 

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods, however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet security requirements for the position.

To-do list

Training-Skills and experience required

• B.SC. or DEC in mechanical engineering or related discipline;
• 10 years of experience in maintenance supervision;
• Knowledge of Microsoft Office;
• Experience with maintenance management software;
• Technical analysis and planning skills;
• Good vision of the continuous improvement process;
• Ability to make decisions and solve problems;
• People management skills;
• Ability to react quickly in crisis situations;
• Attention to detail;
• Excellent communication and interpersonal skills;
• Bilingual: French and English (oral and written). English is required to communicate with suppliers and colleagues located outside Quebec. 

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods, however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet security requirements for the position.

The opportunity

Our Contract Administration Department is an integral part of our business and is accountable for providing critical core business/technical knowledge, problem resolution expertise and support throughout the life cycle of CWB National Leasing customer agreements.

Our Bilingual Collections Officers are the face and voice of CWB National leasing providing our “Customer First” approach to collections and negotiate equitable solutions to achieve the best possible outcome for both parties.

The day-to-day

• Respond to customer inquiries and concerns

• Secure payments in a professional, equitable and timely manner

• Work in partnership with clients to resolve disputes and negotiate best possible solutions

• Exercise discretion and respect the confidentiality of all customer and vendor transactions

• Manage customer files / make decisions with respect to file acceleration (next steps i.e. repossession, write off, legal action)

Foundational knowledge and experience to grow from

• Fluently bilingual (French and English).

• Minimum 2 years’ experience in: Administration or Client Services within Banking, Financial Services, Credit or Collections.

• Ability to accurately set up and clearly document payment arrangements.

• Capability to think proactively and resolve problems logically and efficiently.

• Keen attention to detail with proven experience maintaining accurate documentation.

• Ability to maintain a high level of confidentiality and thrive in a rapidly changing environment.

• Intermediate in MS Office and the ability to quickly learn other applications and programs.

• Working knowledge of compliance laws pertaining to Collections would be considered a strong asset.

Skills and competencies that will take you further

• Tech savvy. You love learning new software and strive to always make the best use of the tools you are given.

• Innovative thinker. You take pride in your strong detail orientation, but you can also strategize, and problem solve with the best of the best.

• Collaborative team player. You are a great teammate and see the value in working together to achieve common goals and strategic initiatives.

Put your career in drive with CWB National Leasing. Apply today.

Why work with us?

Your success is our obsession! And our award-winning culture & benefits back it up. 
 
Wellness matters. We offer an award-winning benefits package that includes:

• hybrid work environments

• everyday flexibility

• company-funded health coverage

• health care spending account

• a flexible wellness program

• generous time-away options to unplug, rest & recover.

Career development. We commit to our employees’ development and help them reach their professional goals with:

• organization wide coaching services

• mentorship

• education support & training programs.

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.