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Job Summary

Under supervision of the Site Administrator, this position monitors the activities delivered by either the Department or in cooperation with external agencies, at the various sites.

Duties & Responsibilities

• Monitors activities, scheduled for the program site, in accordance with the directives identified in the activity plan and annual schedule.
• Monitors participant enrolment and makes adjustments to the program schedule to accommodate demand.
• Monitors the quality of all aspects of activities delivered either by the Department or in cooperation with external agencies in order to maintain customer satisfaction and ensure technical standards are met.
• Assists with the leadership and development of program staff which may include: orientation, training and directing, mentoring, coaching and leading by example.
• Assists with scheduling of activity space.
• Works collaboratively with and receives direction from the program design team throughout the program planning cycle.
• Assists with preparing the site for various programs and events, providing support to meet operational needs. e.g. set-up, staffing, maintaining program equipment.
• Assists with the preparation and administration of contracts for contracted program staff, as directed.
• Carry out orientation/ training programs for program staff as assigned.
• Ensures program space is ready for activities delivered by the Department and agencies renting the facility.
• Provides interpretation of program and rental policies and procedures for the public and staff.
• Deals with customers to resolve issues, respond to enquiries and resolve conflict.
• Assists with activity evaluation by compiling statistics, providing rationale, and preparing recommendations for program operations.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements

• One year of post-secondary education in kinesiology, recreation and leisure or a related field.
• Three months related experience in the delivery of aquatic, fitness and/or recreation programs preferred.
• Possession of valid recognized standard first aid and CPR certificates.
• Ability to complete in-house Aquatic Training within 6 months of hire.
• Possession of Red Cross Swim Kids 10 (Aqua Quest 12) or Red Cross Aqua Leader certification is an asset.
• Possession of Saskatchewan Parks and Recreation Association, or other recognized certification in fitness is an asset.
• Possession of a valid Saskatchewan Class 5 Driver's Licence.
• Current driver’s abstract demonstrating a safe driving record.

Knowledge, Abilites and Skills

• Knowledge of the theory, philosophy, standards, trends, and practises of recreation program planning, particularly in a municipal setting.
• Knowledge of the methods of evaluation related to aquatic, fitness, and recreation programs.
• Demonstrated ability to oversee the delivery of aquatic, fitness and/or recreation programs.
• Ability to express ideas and concepts effectively orally and in writing to staff and public.
• Ability to develop and maintain effective working relationships with staff, peers, supervisor, volunteers, and the public.
• Demonstrated leadership skills in program delivery.
• Skill in the operation of a computer with word-processing and spreadsheet software.

Requires Security Check

Join Our Team!

The Payroll & HR Systems department is looking for a Financial Analyst II.

The Work You Will Be Involved In:

This position performs various accounting functions, including organizing the payroll accounting process, managing the City’s financial reporting processes and providing accounting and payroll consultation services.

• Provides accounting and support in the areas of planning, organizing, directing and control.  Conducts confidential analysis and provides recommendations regarding accounting and payroll matters.
• Provides audit and control activities for payroll cycles including reconciliations and review of all payroll-related statutory filings and payments.
• Performs the budgeting and reconciliation of salaries, wages and payroll costs related to the corporate budgets.
• Recruits, directs and supervises, trains and evaluates performance of staff for the assigned work unit.
• Collects, integrates and evaluates financial data, from various sources, to provide analysis and give recommendations on budget and business plans, including analysis of all payroll related accounts.
• Participates in the implementation and development of financial business systems ensuring adequate internal controls are present.
• Coordinates, analyzes and prepares timely historical and forecast reports of payroll related expenditures.
• Reviews, updates and recommends changes to corporate policies related to payroll and benefits policies, procedures and controls.  Proposes continuous improvement initiatives, implementing changes to processes and system enhancements.
• Provides support and training for accounting and payroll systems, policies and the updating of accounting records, as required.
• Performs corporate and departmental accounting functions in accordance with professional standards and generally accepted accounting practices, including reconciliation of various accounts
• Assists with planning, organizing, and controlling the City’s Corporate financial reporting systems, including identification of needs, problem-solving, timeliness, integrity and co-ordination of development.  
• Assists external auditors during interim and annual audits of corporate records.
• Performs other related duties as assigned.

Who We Are Looking For:

Core Competencies:

• Financial Management & Accounting Operations: Proven expertise in managing complex financial functions, including payroll accounting, budgeting, and corporate financial reporting. Skilled in overseeing audit activities, account reconciliations, and ensuring compliance with public sector accounting standards. Capable of integrating SAP S/4HANA Financial Accounting systems and supporting internal control frameworks. 
• Payroll & Compensation Analysis: Demonstrated ability to lead payroll processes from budgeting to statutory reporting. Experienced in analyzing payroll-related expenditures, ensuring accuracy in salary and benefit costs, and developing forecasts to inform corporate budget planning. Capable of providing guidance on payroll policies, system enhancements, and compliance requirements.
• Leadership & Staff Development: Experienced in recruiting, directing, and evaluating accounting and payroll staff. Adept at building high-performing teams, implementing work plans, identifying training needs, and applying performance management strategies. Known for fostering collaborative and accountable work environments.

• Business & Operational Strategy: Adept at aligning operational initiatives with corporate goals. Skilled in developing policies and process improvements to enhance financial efficiency, data integrity, and service delivery. Proven ability to identify gaps, implement changes, and support enterprise-wide financial planning.

• Financial Planning & Analysis: Strong background in financial modeling, forecasting, and scenario analysis. Competent in evaluating salary-related accounts and integrating multiple data sources to support business decisions and develop data-driven recommendations.
• Process Improvement & Internal Controls: Experienced in evaluating and improving business processes related to payroll and financial reporting. Skilled in developing internal controls, documenting workflows, and leading process optimization initiatives to ensure accuracy, efficiency, and compliance.
• Communication & Stakeholder Engagement: Excellent written and verbal communicator, with the ability to prepare and present complex financial and technical reports to senior administration and elected officials. Skilled at cross-departmental collaboration and translating financial data into actionable insights.

• System Integration & Data Analysis: Well-versed in the use of financial and payroll systems including SAP and Microsoft Excel. Proficient in leveraging advanced Excel and Power BI functions for data analysis, model building, forecasting, and dashboard development.

What We Are Looking For:

• Degree in Commerce or related discipline plus completion of a professional Canadian accounting designation; i.e. CPA.
• Four to six year's progressively responsible experience in financial management analysis and reporting.  Experience with SAP S/4 Hana Financial Accounting and/or SAP HCM Payroll Processing would be considered an asset.
• Possession of a valid Saskatchewan Class 5 Driver’s Licence.
• Considerable knowledge of financial research and analysis techniques and payroll and employee benefits administration.
• Considerable knowledge of the principles and practices of accounting and finance administration.
• Considerable knowledge of Public Sector Accounting Standards.
• Knowledge of business process analysis and system design and implementation.
• Ability to direct and support staff to achieve identified results.
• Demonstrated ability to establish and maintain effective working relationships with all levels of civic staff, including senior administration and elected officials.
• Demonstrated ability to communicate effectively, orally and in writing, including the preparation and presentation of complex financial and technical reports.
• Ability to problem solve through consensus, stakeholder involvement and dialogue.
• Ability to work independently or in a team environment.
• Demonstrated skill in financial research and analysis, including the ability to apply research and evaluation techniques.
• Demonstrated ability to use Microsoft Excel and/or Power BI at an intermediate to advanced level, including data manipulation and analytics, model building, scenario analysis, and forecasting.

Apply With Us:

If you are interested in the Financial Analyst II position, but don't have all these qualifications - apply anyway. All applicants will beconsidered with an emphasis on relevant experience, education, and applicable skills.

JOB SUMMARY

The Communications Branch of the Paramedic Service is responsible for optimization of CACC services, paramedic system improvements and associated quality improvement programs, effective and efficient paramedic deployment, and public reporting.

You are responsible for providing optimum emergency medical call taking and dispatching services for the Eastern Ontario Catchment Area in accordance with Provincial legislation and City of Ottawa policies. You provide quality and accessible dispatching services in response to the needs of the client/patient.  Service is provided in the most efficient and effective manner possible.

Under direct supervision, you receive and assess calls for medical assistance, provide medical pre-arrival instructions to callers, and deploy emergency vehicles and paramedics to obtain maximum coverage and efficiency. Calls received include, but are not limited to: emergency/distress calls, request for medical service, general information, general inquiry and complaint calls.  Dispatch duties include assigning the most appropriate ambulance/resource (i.e. air ambulance, bike team, marine and tactical teams) to respond to the location of the emergency and providing the ambulance crews with all pertinent information.

EDUCATION AND EXPERIENCE

One year of post-secondary education in Emergency Communications, Public Safety or Health Care.

Minimum of 4 years of experience in a customer service field (face-to-face or telephone).
 

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Superior understanding of the concepts and procedures of medical oriented dispatch and pre-arrival instruction to callers in emergency situations.  
• Working knowledge of aircraft operations (e.g. safety aspects to provide pre-arrival instructions to callers, of response time to effectively schedule ambulance rendezvous, of specialized equipment such as incubators).
• Thorough knowledge of medical and technical terminology and all aspects of ambulance operations.
• Working knowledge of appropriate sections of the Ambulance Act, Mental Health Act, Coroners Act, C.A.C.C. Manual of Practice, Dispatch Priority Card Index, and A.S.5-D Manual.
• Superior knowledge of streets, roadways, communities and transportation systems.
• Ability to interpret various plans and maps.
• Working knowledge in policies and procedures of Emergency Medical Services
• Working knowledge of current methods, techniques, and theories used in pre-hospital care at the Basic and Advanced Life Support levels and ability to apply them competently.
• Working knowledge of the operation and maintenance requirements of the various types of equipment and vehicles used by Ottawa Paramedic Service.
• Working knowledge in utilizing corporate software used in the Ottawa Paramedic Service Communications, including but not limited to radio, telephone and computer systems i.e. CAD, Outlook, Word, Internet and any technological upgrades.
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Deal with constant emergency, high stress situations over the telephone;
• Communicate effectively and tactfully both orally and in writing; 
• Make sound, independent decisions and exercise discretion in decision making, during emergency, distress, difficult or stressful situations and, be accountable for such decisions;
• Perform multi-tasks;
• Read, interpret, understand and explain policies and procedures including Ottawa Paramedic Service protocols;
• Superior data entry, typing and keyboard skills;
• Strong memory recall;
• Effective organization skills;
• Ability to use and operate basic office and telecommunications equipment including fax machines photocopiers, computer, printer and email;
• Establish and maintain effective working relationships with Ottawa Paramedic Service staff and members of allied emergency services
• Strong interpersonal and communication skills combined with excellent customer service skills
• Professional, polite and patient telephone and radio demeanor
• Must be able to meet deadlines
• Flexibility and adaptability
• Strong service attitude
• Ability to work effectively in a team environment
• Good attendance record
• Punctual, reliable and dependable
• Ability to work effectively within a 24/7 shift operation.

JOB SUMMARY

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. 

In collaboration with the multi-disciplinary team, you provide nursing and personal care to residents, with an emphasis on resident safety and engagement. 

EDUCATION AND EXPERIENCE

Completion of 2 year community college Registered Practical Nurse diploma

Minimum of 6 months of related experience, preferably in a geriatric-gerontology or long-term care setting

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Basic knowledge of applicable legislation and regulations such as:  Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, professional standards, Code of Ethics, practice expectations 
• Infection control guidelines 
• Medication administration standards 
• Nursing documentation standards 
• Principles of verbal and non-verbal communication 
• Transfer and positioning techniques for persons requiring long term care
• General knowledge of computer software applications including word processing and mail applications (e.g.: Word, Outlook)
• Must possess the training, experience and knowledge to organize the work and its performance
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Function as an effective team member
• Provide quality care using the knowledge, skills, judgement and attitudes needed to practice safely 
• Administer medications and perform nursing care procedures safely 
• Identify and report changes in resident condition or needs through observation of physical and mental condition/behaviour 
• Coordinate care activities of Unregulated Health Care Providers (Health Care Aides) in an effective manner that promotes quality resident care 
• Organize and prioritize workload 
• Maintain confidentiality and its application to resident records 
• Manage time effectively
• Strong organization skills
• Excellent interpersonal & communication skills
• Tact, initiative, good judgement
• Reliable, adaptable, patient, discrete, flexible
• Competence in medication administration
• Demonstrates respect for resident choice, privacy and confidentiality
• Adaptable to change
• Meets the physical demands of the job

JOB SUMMARY

The mandate of the Health Promotion Service area is to advocate for safe, supportive, healthy community environments through the development of healthy public policy and the delivery of programs associated with Healthy Growth and Development, Chronic Disease Prevention, School Health, Immunization, Dental Health, and for advancing the development of healthy public policy to effect system-wide change that improves the population’s health while addressing inequities in the health of subpopulations in Ottawa.

You provide dental public health services as mandated under the Health Protection and Promotion Act and its regulations. You also perform clinical dental hygiene duties for patients at City of Ottawa dental clinics.

EDUCATION AND EXPERIENCE

Completion of 2 year diploma program in Dental Hygiene.

Less than 1 year of experience required, preferably working in a private dental practice or public health environment.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• The theory and practice of dental hygiene
• Principles of prevention of dental diseases
• Sterilization techniques
• Determinants of Health
• Teaching and motivational techniques
• Socially funded Dental Programs (Ontario Works, CINOT, Children’s Aid Society, Ontario Disability Support Program, Low Income Dental Plan etc.)

COMPETENCIES, SKILLS AND ABILITIES

• Perform the legislated duties of a dental hygienist with an acceptable degree of quantity and quality in a safe and effective manner.
• Maintains records in accordance with policy and procedures.
• Responds to and refers enquiries appropriately.
• Deals effectively with various school and community based staff, children and their parents/guardians and dental professionals.
• Ability to plan yearly screenings and organize schedule.
• Deals effectively with multicultural groups and individuals
• Effective interpersonal relationships with public and coworkers
• Adaptability and flexibility
• Punctuality and reliability
• Maturity and good judgement
• Self motivated and shows initiative
• Ability to communicate with a multicultural client group
• Tact discretion, professionalism and enthusiasm

JOB SUMMARY

The mandate of the Health Promotion Service area is to advocate for safe, supportive, healthy community environments through the development of healthy public policy and the delivery of programs associated with Healthy Growth and Development, Chronic Disease Prevention, School Health, Immunization, Dental Health, and for advancing the development of healthy public policy to effect system-wide change that improves the population’s health while addressing inequities in the health of subpopulations in Ottawa.
 
You:

• provide dental services to the community by performing all phases of general dentistry, including diagnostic, preventive, restorative, oral surgery, periodontics, prosthodontics, endodontics and minor orthodontics in accordance with the rules and regulations for standards of care set forth by the Royal College of Dental Surgeons of Ontario (RCDSO);
• provide the above dental services in a time efficient manner while maintaining quality of service;
• supervise the day-to-day administration of the dental clinic operations and dental clinic staff in accordance with Ottawa Public Health (OPH) policies and procedures;
• participate in clinic staff assignments and responsibilities; 
• collaborate with other health care providers as required to provide necessary dental care;
• provide referral of patients to other health care providers as required;
• actively engage patients/parents to improve oral health habits and enable them to achieve optimal oral health;
• maintain adequate patient records and documentation of patient care in accordance with standards set forth by the RCDSO and OPH policies and procedures; and
• collect, use and disclose any and all patient information only as necessary for the provision of services under this Agreement and comply with the privacy requirements of the Personal Health Information Protection Act, 2004, S.O. 2004, c. 3, Sched. A.
   

EDUCATION AND EXPERIENCE

Doctor of Dental Surgery

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Up-to-date knowledge and ability to provide emergency medical care to patients receiving dental services at the OPH dental clinic; 
• Up-to-date knowledge of the Royal College of Dental Surgeons of Ontario’s standards of practice, guidelines, practice advisories and other publications;
• Up-to-date knowledge of current issues and technical advances in the field of dentistry;
• Thorough knowledge of all dental benefit programs administered by the OPH Dental Health Program;
• Be familiar with all policies and procedures as outlined in the OPH Dental Health Program manual;  
• Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the workplace, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
   

COMPETENCIES, SKILLS AND ABILITIES

Leadership Competencies 
The key competencies that describe the skills and behaviours expected to be demonstrated by managers and supervisors at the City of Ottawa are available on Ozone. The seven Leadership Competencies, which align with Servant Leadership, are: 
 

• Strategic Leadership - Sets/implements the strategic direction, understands internal and external trends, the political sensitivities of the organization and applies this knowledge to support the long-term vision and success of the City 
• Demonstrates Business Sense – Understands the impact of decisions on the business and the ability to strive to improve business performance; requires an awareness of business issues, processes and outcomes as they impact the community, the City’s reputation and strategic direction 
• Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional relationships and partnerships with all internal and external stakeholders 
• Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently integrates change into the organization 
• Engages Employees - Leads, coaches, mentors and develops an engaged, diverse workforce of individuals and teams, where work is performed in a safe, respectful environment and successes are recognized and celebrated regularly 
• Delivers Results - Creates effective plans and performance measures, holds themselves and others accountable for measurable, high quality, timely and cost-effective results 
• Client-centric Focus - Serves the client interest through focusing individual, team and organization effort on identifying and meeting key and diverse client needs (the term “client” includes both internal and external clients)