9990 Jobs Found
Support Desk Administrator Full-time Job
Administrative Jobs FrederictonJob Details
The Support Desk Administrator is a Hands-on, functional contributor to the daily administration, follow-up, and streamlining of Support Desk processes, using the Day & Ross Service-Now application.
Works closely with the IT Support Team Leads to audit, identify issues, analyze potential improvements, recommend, and implement appropriate changes.
How You'll Help:
- Daily maintenance of the Day & Ross Service-Now application, including the coordination and administration of tickets.
- Daily audit and monitoring of Support Desk tickets; keep users informed of progress through to resolution.
- Incident management including running and analyzing daily Service-Now reports and working with various stakeholders to create action plans to implement resolutions and close open tickets.
- Request management, including prioritization, assignment, and fulfillment of requests.
- Perform ticket audits; maintains data from reports for analysis.
- Track and benchmark various IT metrics to ensure Day & Ross standards are set and maintained within industry standards.
- Develop and enhance user-friendly and valuable reports.
- Key contact for external auditors on practices and performance measures utilized within the Support Desk Service.
- Use data and information from audit report to identify process improvements;
- Work with IT Support Team Leads to analyze processes and improvements, enhance reporting, recommending and contributing to the implementation of process changes.
- Generate report requirements for Business Intelligence troubleshooting and problem solving.
- May be required to assume responsibilities within other aspects of the Service-Now application.
- Other duties related to Support Desk Administration as may be required.
Your Skills & Experience:
- Post-secondary education in IT or related program.
- Minimum of two years’ experience working in an IT support role.
- Experience with Service-Now Service Desk Software an asset.
- Adept PC skills in a Windows environment.
- Skilled in Microsoft Office and the ability to prepare solid reports using MS Office.
- Strong trouble shooting and problem solving skills.
- Exceptional customer service skills
- Highly organized with the ability to multi task and prioritize work.
- Communication skills, verbal and written, including the ability to explain technical issues to non-technical people and to identify useful data and trends for reporting.
- Process and improvement driven.
- Champion for improvement and change management.
Support Desk Administrator
Day & Ross Inc.
FrederictonAdministrative Jobs Full-time
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BaSE Specialist Full-time Job
Administrative Jobs ConcordJob Details
This position troubleshoots, calibrates, and adjusts plant floor devices as necessary to maintain optimal performance of plant floor equipment. This position sorts calls and breakdowns and expedites their completion. This position provides information to maintenance mechanics on how to complete required repairs to resolve breakdown situations. This position assists in solving the daily problems inherent in keeping the conveyors or physical facility in good working order.
Responsibilities:
Responds to internal customers.
Responds to facility alarms and emergencies.
Troubleshoots problems that arise.
Performs preventative maintenance.
Qualifications:
Bachelor's degree or international equivalent in engineering - Preferred
Programming experience including troubleshooting, basic understanding of networks, motor control theory, and operation including basic AC and DC electrical troubleshooting - Preferred
Proficiency in Microsoft Office products
Ability to read and interpret electrical schematics and elementary diagrams
BaSE Specialist
UPS
ConcordAdministrative Jobs Full-time
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Customer Service Representative Full-time Job
Customer Service NewmarketJob Details
Application Deadline:
12/19/2024
Address:
17600 Yonge Street
Language capabilities: Mandarin and Cantonese
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
NewmarketCustomer Service Full-time
33,850 - 44,000
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Customer Service Representative Full-time Job
Customer Service QuébecJob Details
Application Deadline:
12/26/2024
Address:
44 rue Messek
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
QuébecCustomer Service Full-time
33,850 - 44,000
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Client Service Representative Full-time Job
Customer Service OakvilleJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center. You’ll use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Customer Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
-
Client Engagement – Help clients manage their accounts and products. Focus on each client experience and make every interaction meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
-
Problem Solving – Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to build a better solution together.
-
Leveraging Technology – Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, assisting them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
-
You’re driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
-
You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
-
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Oakville-2530 Postmaster Dr
Employment Type
Regular
Weekly Hours
15
Skills
Accountability, Banking, Client Service, Customer Engagement, Customer Experience (CX), Financial Products, Problem Solving, Teamwork
Client Service Representative
CIBC
OakvilleCustomer Service Full-time
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Branch Assistant Full-time Job
Administrative Jobs VancouverJob Details
CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As a Branch Assistant, you will provide ongoing support to the Branch Manager and their team through managing the reception area of the Wood Gundy Branch and provide excellent customer service to clients. You will also ensure the efficiency of the operations of the branch through a wide range of administrative activities.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time Monday through Friday.
The salary range for this role is $47,420.00 - 59,740.00 CAD Annual.
How You'll Succeed
-
Client Engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.
-
Relationship Building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.
-
Innovation - Make an impact by assisting in problem solving and finding solution and often going above and beyond in assisting to find a resolution.
-
Administrative Support - Maintaining compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with branch management.
Who You Are
-
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
-
You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
-
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
-
You have a degree/diploma in Business; CSC is an asset
-
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Vancouver-1055 Dunsmuir-2500
Employment Type
Regular
Weekly Hours
37.5
Skills
Accountability, Activity Coordination, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Personal Initiative
Branch Assistant
CIBC
VancouverAdministrative Jobs Full-time
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Mobile Guard Part-time Job
Security & Safety EdmontonJob Details
JOB SUMMARY: As part of Securitas Mobile operation provides guard services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services.
Mobile Guard
Securitas Canada
EdmontonSecurity & Safety Part-time
18
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Security Guard Full-time Job
Security & Safety OttawaJob Details
We are seeking full time and part time security guards to join our team. In this position, you will play a pivotal role in providing for the security and safety of client property and personnel.
RESPONSIBILITIES:
- Conduct regular patrols to uphold safety standards for visitors, tenants, and assets.
- Respond efficiently to security incidents or emergencies with professionalism.
- Enforce the shopping mall policies to maintain a secure and orderly environment.
- Provide exceptional customer service, aiding visitors and addressing inquiries.
- Collaborate seamlessly with law enforcement and emergency services when necessary.
QUALIFICATIONS:
- Education in Law enforcement, Police Foundations, Criminology or equivalent.
- Ontario Security Guard License.
- Strong observational skills with the ability to detect and respond to security threats.
- Excellent communication and interpersonal skills.
- Ability to remain calm and composed under pressure.
- Flexibility to work various shifts, including nights, weekends, and holidays.
#AF-EasternCanada
Security Guard
Securitas Canada
OttawaSecurity & Safety Full-time
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Mobile Guard Full-time Job
Security & Safety LondonJob Details
JOB SUMMARY: As part of Securitas Mobile operation provides guard services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services.
Mobile Guard
Securitas Canada
LondonSecurity & Safety Full-time
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Construction estimator Full-time Job
Construction Jobs CalgaryJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Estimating
Responsibilities
Tasks
- Prepare estimates of labour and/or material costs
- Prepare pre-qualification submissions to present clients
- Read blueprints, drawings and specifications to determine work requirements
- Prepare master format estimates (Class A)
- Operate CADD and other computer software systems
- Prepare estimates for general expenses and overheads
- Create and submit estimate reports, quote sheets and bids forms
- Utilize quantity take-off procedures
- Advise on tendering procedures
- Monitor and adjust contract expenditures
- Prepare and maintain directory of supplies and trade contractors
- Liaise, consult and communicate with engineers, architects, owners, contractors and subcontractors on changes and adjustments to cost estimates
Experience and specialization
Computer and technology knowledge
- Estimating packages
- Take-off packages
- Scheduling packages
- Database
- Spreadsheet
- AutoCAD
- MS Project
- MS Excel
- MS Word
- Quick Books
- MS PowerPoint
- Xactimate
Type of experience
- Commercial and/or industrial construction
- Residential construction
- Contractors
Project size estimating experience
- 0 - $100,000
Area of work experience
- Purchasing, procurement and contracts
- Project coordination
Area of specialization
- Project management
Additional information
Work conditions and physical capabilities
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Team player
- Proactive
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
Financial benefits
- Group insurance benefits
How to apply
By email
Construction estimator
Green Sky Roofing
CalgaryConstruction Jobs Full-time
37.50 - 39
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Food counter attendant Full-time Job
Tourism & Restaurants OttawaJob Details
Overview
Languages
English or French
Education
- No degree, certificate or diploma
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Coffee shop
- Food service establishment
Responsibilities
Tasks
- Package take-out food
- Portion and wrap foods
- Prepare, heat and finish simple food items
- Serve customers at counters or buffet tables
- Stock refrigerators and salad bars
- Take customers' orders
- Use manual and electrical appliances to clean, peel, slice and trim foodstuffs
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Repetitive tasks
- Work under pressure
- Tight deadlines
Personal suitability
- Client focus
- Efficient interpersonal skills
- Team player
- Ability to multitask
- Dependability
How to apply
By email
Food counter attendant
Tim Hortons
OttawaTourism & Restaurants Full-time
17.20
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Administrative assistant Full-time Job
Administrative Jobs BramptonJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Arrange and co-ordinate seminars, conferences, etc.
- Plan and control budget and expenditures
- Establish and implement policies and procedures
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Arrange travel, related itineraries and make reservations
- Set up and maintain manual and computerized information filing systems
- Assign, co-ordinate and review projects and programs
- Plan, organize, direct, control and evaluate daily operations
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Word
30 Nostalgia Court Brampton, ON L6X 5C6
How to apply
By email
Administrative assistant
Myles Logistics Ltd
BramptonAdministrative Jobs Full-time
25.25
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