9922 Jobs Found

Front desk agent Full-time Job

Best Western Plus Airdrie

Administrative Jobs   Airdrie
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to register arriving guests, assign rooms, and process group arrivals and departures
  • The candidates should be able to take, cancel, and change room reservations, provide information on hotel facilities and services, and offer general information about points of interest in the area
  • The candidates should be able to investigate and resolve complaints and claims, process guests’ departures, calculate charges, and receive payments, and maintain an inventory of vacancies, reservations, and room assignments
  • The candidates should be able to follow emergency and safety procedures, perform clerical duties such as faxing, filing, and photocopying, answer telephones, relay telephone calls and messages, and assist clients/guests with special needs
  • The candidates should be able to handle wake-up calls and provide customer service

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Front desk agent

Best Western Plus Airdrie
Airdrie
  Administrative Jobs Full-time
  17
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Feb 16th, 2024 at 12:40

Banking Advisor Full-time Job

Scotiabank

Banking   Brant
Job Details

Financial Advisor

At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.

What you’ll be doing…
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for
  • Educating our customers, providing relevant insights and expert advice
  • Building our customer’s comprehensive plans using a holistic approach to help them achieve their goals
  • Nurturing strong, long-standing relationships
  • Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience


What you need to succeed…

  • The appetite and drive to build strong customer relationships and deliver excellence customer service
  • The proven ability to meet and exceed sales targets in a fast paced environment that align to a customer’s stated goals
  • To uncover and solve for customers’ needs
  • Mutual Funds licence and working towards the CIFP Diploma


What we’re offering…

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
  • A competitive compensation and benefits package.
  • An organization committed to making a difference in our communities– for you and our customers.
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • You’ll receive clear, transparent criteria to progress in your career.
  • You won’t need to wait for a vacancy in your branch or move to another branch to elevate your career. You can do it from the same chair enabling you to build deeper relationships and grow your expertise.

Banking Advisor

Scotiabank
Brant
  Banking Full-time
Financial Advisor At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performan...
Learn More
Feb 16th, 2024 at 12:29

Cash Management Specialist - Contract Contract Job

Scotiabank

Financial Services   Halifax
Job Details

Contributes to the overall success of the CMCC, Small Business, Specialty Business Banking, Private Banking in Canada ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team’s business strategies and objectives. Specialist ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

 

Is this role right for you? In this role, you will: 

 

  • Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

  • Advise customers on customized financial solutions, through analysis and discovery discussion with the customer, for the small business suite of GBP cash management services.

  • Manage a high volume of partner referrals, from start-up’s and prospects to higher complexity or higher value specialty business banking and private banking customers, through a disciplined sales process. A full analysis is completed prior to every customer interaction. 

  • Proactively contact customers based on data and analytics, leveraging a disciplined pre-call planning approach. 

  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

  • Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 

  • Champions a high performance environment and contributes to an inclusive work environment. 

 

 

Do you have the skills that enable you to succeed in this role? We'd love to work with you if you have:

 

  • Completion of university degree in business, finance or economics, or equivalent work experience.

  • Previous experience in sales role, relationship building and customer-service environment.

  • Bilingualism in French and English is not required but will be considered an asset.

  • The incumbent must possess strong interpersonal skills, communications, judgement, negotiation, coordination and analytical skills.

 

What's in it for you?

 

  • Diverse and inclusive work environment 

  • Opportunities for professional growth 

  • A corporate culture built upon core values of respect, integrity, passion and accountability

  • Employee Banking Benefits

  • Access to thousands of online and in-person courses to develop your current skills and to learn more!

  • Competitive total rewards package includes a base salary, a performance bonus, vacation days, personal & sick days, maternity leave top-ups and much more

 

This is a one-year contract position with an anticipated start date of April 15, 2024.

Cash Management Specialist - Contract

Scotiabank
Halifax
  Financial Services Contract
Contributes to the overall success of the CMCC, Small Business, Specialty Business Banking, Private Banking in Canada ensuring specific individual goals, plans, initiatives are exe...
Learn More
Feb 16th, 2024 at 12:27

ScotiaMcLeod Administrative Support Assistant - Vaughan Full-time Job

Scotiabank

Administrative Jobs   Vaughan
Job Details

As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets. 

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.

 

BRIEF INTRODUCTION

 

As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.  
  

 

IS THIS ROLE RIGHT FOR YOU
In the role you will:

  • Be responsible for onboarding new client relationships through digital account opening and documentation administration 
  • Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
  • Respond to client inquiries and issues in a timely manner and escalating , as required

 

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

  • Experience in the securities industry
  • Excellent verbal and written communication
  • Strong organizational skills 
  • Ability to take initiative, work independently and meet deadlines
  • Meticulous attention to detail and excellent time management skills
  • Exceptional client service skills

 

WHATS IN IT FOR YOU

 

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success. 
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills

ScotiaMcLeod Administrative Support Assistant - Vaughan

Scotiabank
Vaughan
  Administrative Jobs Full-time
As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our adviso...
Learn More
Feb 16th, 2024 at 12:25

Senior Manager - Third Party Risk Management (12 Month Contract) Full-time Job

Scotiabank

Management   Toronto
Job Details

The Senior Manager – Third Party Risk Management plays a key role in assisting the overall success of Global Third-Party Risk Management (TPRM) within Scotiabank’s global enterprise. This contract position focuses on enhancing end-to-end process efficiency through continuous improvement efforts. The Senior Manager will be liable for the creation, and implementation of initiatives aimed at process optimization, gap closure, and guideline simplification. This role involves working collaboratively with stakeholders and partners across the Bank’s global footprint.

 

Is this role right for you? In this role you, will:

 

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

  • Upholds strong risk management principles; ensures enhancements to processes and workflows continue to follow to risk appetite, audit expectations, and global regulatory obligations. Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

  • Anchors process optimization directions on critical thinking, ensuring improvements are confirmed with sound data and analysis.  Brings business and technical experience to drive high quality outputs for process mapping, operating procedures.

  • Act as a key contributor to identify opportunities for TPRM process improvement, workflow streamlining, or remediation, and works collaboratively with partners in Control Functions, Risk Advisors, local TPRM 2nd line in countries, TPRM Operations, TPRM Governance, Contract Owners, Internal Controls, GPS, Audit and other stakeholders to create and successfully implement scalable solutions, enterprise-wide.

  • Directly contributes to the development, writing, and/or validation of Operating Procedures to assist process changes.

  • Acts as a subject matter expert regarding operational enhancements, process streamlining initiatives, and operating model modifications, and participates as, required, to assist Audit and regulatory reviews, system and reporting enhancements, and other requests as appropriate.

 

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

 

  • 5+ years established governance, risk management, process engineering and/or vendor management experience in Financial Services industry.

  • Undergraduate degree in Business, Finance, Engineering; MBA or other Graduate Program in related discipline would be an asset.

  • Experience in leading dynamic and multifaceted projects across multiple business lines.

  • Excellent analytical, problem-solving, negotiation & problem resolution skills.

  • Strong judicious thinking and influencing with excellent communication skills both written and oral. Significant reliance is placed on the incumbent to socialize to all stakeholders effectively and constructively. 

  • The Bank’s global operations are rapidly developing with high rate of change and evolving standards and leading practices; therefore, the incumbent is required to maintain a current awareness of regulatory and best practice developments related to Third-Party Risk.

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking team surrounded by collaborative and innovative teammates.

  • The opportunity to expand your network with stakeholders, including Sr. Executives, across the Bank’s business lines, and various other areas within GRM.

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.

Senior Manager - Third Party Risk Management (12 Month Contract)

Scotiabank
Toronto
  Management Full-time
The Senior Manager – Third Party Risk Management plays a key role in assisting the overall success of Global Third-Party Risk Management (TPRM) within Scotiabank’s global enterpris...
Learn More
Feb 16th, 2024 at 12:22

Senior Customer Service Representative Full-time Job

Scotiabank

Customer Service   Brossard
Job Details

Our Senior Customer Experience Associates/ Solar Uniquartier/ Permanent/ Part-time 18.75h are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

 

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
  • Nurturing rich, long-standing relationships 
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 


Is this role right for you? In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 


Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking experience is a strong asset 


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
  • A rewarding career path with diverse opportunities for professional development 
  • An organization committed to making a difference in our communities– for you and our customers 
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
  • A competitive compensation and benefits package 

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve a French-speaking clientele.

Senior Customer Service Representative

Scotiabank
Brossard
  Customer Service Full-time
Our Senior Customer Experience Associates/ Solar Uniquartier/ Permanent/ Part-time 18.75h are the face, character and heart of our branches. Scotiabank is a place where we put our...
Learn More
Feb 16th, 2024 at 12:20

Claims Representative I - Accident Benefits Full-time Job

Intact Financial Corporation

General Category   Dartmouth
Job Details

To set you up for success, we offer a 1-year training program that will equip you with the skills and expertise needed to excel in the insurance industry while building your foundational knowledge of accident benefits. The training will provide you with the confidence, empathy, and expertise required for your role.  You will also participate in a licensing journey to obtain provincial licenses in New Brunswick, Prince Edward Island and Newfoundland.

 

What you'll do here: 

  • You will participate in a comprehensive training Academy to learn Accident Benefit Claims
  • Analyze and interpret insurance policy wordings to determine coverage and assess entitlements which are fair and equitable
  • Identify eligibility and/or entitlement ensuring quick access to all available benefits to promote treatment and recovery.
  • Manage claims while abiding by current provincial regulations and guidelines as well as company protocols and procedures.
  • Answer queries from customers, legal representatives and medical clinics while providing high quality customer service and communicating in a timely and respectful manner.
  • Conduct investigations and identify additional information such as independent medical examinations, customer medical or employment history required to clarify and/or justify a claim
  • Collaborate with colleagues in a Hybrid environment - required to be in the office 3 days a week during probationary period.

 

What you bring to the table:

  • Customer service experience with a combination of university, college, and relevant experience and/or training in medical, legal or insurance.
  • The ability to multi-task with system tools, phones, MS Office and typing skills is required.
  • Excellent verbal and written communication skills.
  • Strong analytical skills, detail-oriented and organized.
  • Bilingualism in French and English
  • Must be eligible to obtain licensing through the Insurance Institute of Canada and willing to work toward Chartered Insurance Professional (CIP) designation
  • No Canadian work experience required however must be eligible to work in Canada.

 

#LI-CLAIMS

#LI-HYBRID

 

 

What we offer

 

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success

  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

  • An extensive flex pension and benefits package, with access to virtual healthcare

  • Flexible work arrangements

  • Possibility to purchase up to 5 extra days off per year

  • An annual wellness account that promotes an active and healthy lifestyle

  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

  • Inspiring leaders and colleagues who will lift you up and help you grow

  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

 

 

We are an equal opportunity employer

 

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

Claims Representative I - Accident Benefits

Intact Financial Corporation
Dartmouth
  General Category Full-time
To set you up for success, we offer a 1-year training program that will equip you with the skills and expertise needed to excel in the insurance industry while building your founda...
Learn More
Feb 16th, 2024 at 12:17

Host/hostess television or radio Full-time Job

FRIENDS TV AND RADIO SHOW INC

Marketing & Communication   Brampton
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience: Candidates should have experience of 1 to less than 2 years

Other Requirements:

  • The candidates should possess efficient interpersonal skills and exhibit excellent oral communication abilities
  • The candidates should demonstrate flexibility in their approach to tasks and exercise good judgment in decision-making
  • The candidates should be organized in their work and reliable in fulfilling their responsibilities

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to present their own material or material prepared by others, select and introduce music, videos, and other entertainment material for broadcast, and make commercial and public service announcements
  • The candidates should be able to able to act as a host/hostess or master of ceremonies, introduce and interview guests, and conduct proceedings of shows or programs, as well as read news, sports, and weather for radio and television
  • The candidates should be able to report on weather conditions using information provided by weather forecasting services

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Host/hostess television or radio

FRIENDS TV AND RADIO SHOW INC
Brampton
  Marketing & Communication Full-time
  27.50
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as College, CEGEP or other non-u...
Learn More
Feb 16th, 2024 at 12:05

Sales associate retail Full-time Job

S & H HEALTH FOODS

Sales & Retail   Belleville
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset
Area of specialization: Nutrition and health products

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Sales associate retail

S & H HEALTH FOODS
Belleville
  Sales & Retail Full-time
  16.55
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Feb 16th, 2024 at 12:02

Grounds maintenance labourer Full-time Job

Services Horticoles Vincent Poirier

Maintenance & Repair   Québec
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 2 years
Equipment and machinery experience: Small engine equipment, weed trimmer/edger, and lawn mowers

Location: Saint-Hubert, QC
Work setting: Work in employer’s/client’s home, landscape maintenance, and private residence

Physical Requirements:

  • The candidates should be comfortable working outdoors and able to work in noisy environments
  • The candidates should be able to work in hot conditions
  • The candidates should be capable of handling physically demanding tasks and demonstrate attention to detail
  • The candidates should be comfortable with walking as part of their duties

Other Requirements:

  • The candidates should exhibit reliability and demonstrate punctuality
  • The candidates should be hardworking individuals

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to weed, prune, and trim trees and plants, cut grass, and rake and collect refuse
  • The candidates should be able to cart and spread topsoil and other materials

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Grounds maintenance labourer

Services Horticoles Vincent Poirier
Québec
  Maintenance & Repair Full-time
  18.50  -  24.50
Requirements: Languages: Candidates must have knowledge of the French Language Education: Candidates don’t need standard educational qualification such as degree, certificate or di...
Learn More
Feb 16th, 2024 at 11:56

Maintenance Mechanic Full-time Job

Corteva Agriscience

Maintenance & Repair   Chatham
Job Details

At Corteva Agriscience, you will help us grow what’s next. No matter your role, you will be part of a team that is building the future of agriculture – leading breakthroughs in the innovation and application of science and technology that will better the lives of people all over the world and fuel the progress of humankind.

What You’ll Do:

  • Support plant operations
  • Deliver maintenance support for capital projects
  • Maintain condition of production equipment, shop equipment and tools
  • Support process safety management and location safety efforts
  • Conduct seasonal prep work including preventative maintenance and equipment reliability tasks
  • Ensure proper set-up, calibration, operation and preventative maintenance of equipment, machines and facilities
  • Utilization of predictive maintenance tools and techniques to detect and remedy machine failures
  • Create, continually update, adhere to and train preventative maintenance plans for process equipment
  • Maintain detailed equipment records and prints
  • Participate in root cause analysis of equipment failures
  • Participate in pre-and post-mortems for annual production processes
  • Provide experience on failure and repair techniques during root cause analysis
  • Ensure repair techniques, repair procedures and equipment specific training are documented and made available
  • Assist in creation of work instructions for maintenance related tasks
  • Other duties as assigned by the supervisor

Qualifications

 

Education:

  • You have your High School Diploma/GED

What Skills You Need:

  • Willing and able to work overtime, weekends and holidays when necessary
  • Willing and able to work shift work
  • Willing and able to lift up to 50lbs. with or without reasonable accommodation
  • Proficiency in Microsoft Office programs
  • Journeyman industrial mechanic experience

What Makes You Stand Out:

  • Knowledge of production agriculture and associated machinery, grain handling and cleaning equipment
  • Dust collection systems knowledge
  • Chemical pump systems knowledge
  • Basic level of building systems knowledge
  • Able to adjust quickly to changing conditions and multiple priorities
  • Detail oriented
  • Post-Secondary technical diploma / degree
  • Millwright skills
  • Welding skills
  • Forklift operation
  • Aerial work platform operation
  • Working from heights
  • Confined space work
  • Pneumatics and hydraulics, install, testing, maintenance, repair
  • Robotic packaging
  • Process controls systems knowledge (PLC)
  • Experience with electronic maintenance management systems (SAP)
  • Ability to learn new skills and systems quickly

Relocation assistance not offered for this position.
VISA Sponsorship is (not) available for this position.

This positions is required to work in office 5 days a week.

Maintenance Mechanic

Corteva Agriscience
Chatham
  Maintenance & Repair Full-time
At Corteva Agriscience, you will help us grow what’s next. No matter your role, you will be part of a team that is building the future of agriculture – leading breakthroughs in the...
Learn More
Feb 15th, 2024 at 14:11

Manager, IT Incident Management Full-time Job

Intact Financial Corporation

IT & Telecoms   Mississauga
Job Details

About the role

 

The Manager, IT Incident Management is responsible for overseeing the IT security infrastructure, managing incident response, and conducting security investigations. He/she works as a technical leader and strategist while having the ability to be hands-on.

 

The Manager, Incident Management reports to the Director of Cyber Defense and manages a technical team of technical experts and consultants across multiple locations and time zones.

 

Main responsibilities:

  • Provide 24/7 security monitoring support for all IT operations and infrastructure.
  • Collaborate with internal teams to interpret, understand and communicate real business risks as they relate to technology risks.
  • Implement new technologies by participating in the evaluation of tools, software and technology practices, and help implement controls to mitigate business risks.
  • Manage the response to cybersecurity incidents and ensure that a well-defined, documented and tested action plan is in place in the event of a security incident.
  • Maintain and update all security tools, technologies and processes.
  • Provide timely and effective communications to key internal stakeholders.

 

What you bring to the table:

  • General to advanced knowledge in the following areas: computer networks, operational security platforms, information security principles, SOC, IAM, MFA, SIEM, ITSM, DLP, IPS, application development, technical writing, information risk, and international environment.
  • Bachelor's degree in Computer Technology, Information Security, an asset.
  • Minimum of 3 years' experience in team management
  • A minimum of ten (10) years of relevant professional experience in information technology.
  • A minimum of three (3) years of experience in information security.
  • Knowledge of information security standards, regulations and legislation (NIST, COBIT5, ISO 27001), an asset.
  • Recognized certification in information security (CISSP, CISM or other), an asset.
  • Analytical mind, pragmatic approach to IT security issues and problems.
  • Strong leadership skills to facilitate collaboration within the team.
  • Strong partner in all areas, internally and externally, to provide a secure solution.
  • Ability to reduce stress in situations that are stressful to you and others.
  • Positive attitude, initiative with strong analytical and interpersonal skills to lead work groups, negotiate and build consensus.
  • Mentoring and coaching skills to develop the team within the company.
  • Strong analytical, problem solving and troubleshooting skills.
  • Ability to write and present material to communicate difficult concepts and gain consensus.
  • Ability to work in a dynamic environment with multiple objectives.
  • Highly motivated and self-directed, with attention to detail.
  • Ability to prioritize and execute tasks in a high pressure environment.
  • Ability to deal diplomatically and effectively at all levels of the organization.
  • Ability to challenge the status quo.
  • Customer focused approach.
  • Excellent written and oral communication skills.
  • Need to interact on a regular basis with colleagues across the country.
  • No Canadian work experience required however must be eligible to work in Canada.
     

#LI-Hybrid

 

 

What we offer

 

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success

  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

  • An extensive flex pension and benefits package, with access to virtual healthcare

  • Flexible work arrangements

  • Possibility to purchase up to 5 extra days off per year

  • An annual wellness account that promotes an active and healthy lifestyle

  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

  • Inspiring leaders and colleagues who will lift you up and help you grow

  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

Manager, IT Incident Management

Intact Financial Corporation
Mississauga
  IT & Telecoms Full-time
About the role   The Manager, IT Incident Management is responsible for overseeing the IT security infrastructure, managing incident response, and conducting security investigation...
Learn More
Feb 15th, 2024 at 14:02

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