As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. 

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2025-10-19

Job Location

North Battleford

Employment Type

Temporary (Fixed Term)

Weekly Hours

1

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy (Inactive), Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

You’ll be joining CIBC’s Cybersecurity, Third-Party & Resilience team. You’ll be on the front lines of building the future of information security at CIBC. As a Consultant, Information Security, you’ll assess projects for security risks and present recommendations that allow the business to make informed conclusions. You’ll provide insight and support to assemble policies and procedures that safeguard our clients, enhance risk management, and enable our success. 

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote

How you'll succeed

• Security assessments – Leverage your expertise in Information Security Management to prepare and conduct assessments for both planned initiatives and unplanned instances. Perform clear and thorough threat and vulnerability scans of internal and external devices. Use your knowledge of processes, tools, techniques, and practices for assuring consistency to standards associated with accessing, altering, and protecting organizational data.

• Risk reviews – Examine and interpret requirement documents and architecture diagrams. Collaborate with senior leaders and make informed, risk-based recommendations to enhance information system security. Weigh business needs against security concerns to help guide the business to make practical and informed risk choices.

• Governance support – Proactively contribute to governance initiatives, providing technical and business advice, as well as insight on management processes. Contribute to the development of governance and risk-related company policies.

Who you are

• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

• You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

• You have a degree/diploma in Computer Science, Engineering, or a related field. You have at least five years of experience as an Information Security Consultant or a similar role.

• You’re a certified professional. It’s an asset if you have your CISSP, CIA, or CISM designation.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 17th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Information Security, Risk Assessments, Security Technologies, System Security

As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

• Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
• Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
• You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
• You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Corner Brook-9 Main St.

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving, Outbound Calls, Regulatory Requirements, Results-Oriented

The primary focus of the Banking Customer Service Representative is to provide exceptional customer service and be responsible to open products and services for new and existing clients without lending requirements by engaging clients in conversation and explore potential opportunities to provide a full-service solution.

Day-to-day activities

Customer Service. Sales. Financial knowledge sharing. Process & operations. Reporting

• Deliver outstanding customer experiences at every interaction and execute on plans to continuously build the client experience, in line with CWB’s brand promise. Provide full-service solutions for clients with the view to be every client’s primary financial partner. Transforming their banking experience into something memorable, rewarding and financially satisfying. 

• Proactively identifying customer needs to uncover opportunities to be crucial to their financial success through referrals to Account Managers.

• Testing your accuracy and attention to detail with large volumes of transactions, cash handling, inquiries, and interactions.

• Exercising your financial smarts – helping clients understand banking products in a way that promotes enthusiasm and true comprehension.

• Learning and expanding your knowledge in a way that contributes to your branch’s success.

• Spreading positive vibes and collaborating with a team you’re proud to be a part of.

Capabilities that will take you further

• People first approach. You are all about people.  Be it your clients or your colleagues – you like communicating and connecting with others to provide solutions and build real, lasting relationships.

• Business focused. You’re able to see the bigger picture.  Your client focus allows you to anticipate clients’ needs to go beyond expectations and drive opportunities to genuinely help others while growing business.

• Agile. You are energized when faced with ambiguity and can adjust your approach - with people and problems - to respond efficiently and effectively in changing conditions.

• Entrepreneurial. Being accountable and taking ownership of your actions and their results is something you pride yourself on.

• Accurate. You’re very detail oriented.  Accuracy is a practiced skill of yours and doesn’t diminish in a fast-paced, changing environment. 

• Knowledge seeking & growth minded. You’re a self-starter.  You ask questions, are eager to learn and have a real interest in banking and how people spend and use their money. 

• Technologically sound. You’re computer savvy – enough to move around MS Office Suite and other programs with ease.

Foundational knowledge and experience to grow from

Some post-secondary classes and ideally 1 year of customer service experience coupled with a strong desire and commitment to learn and grow a career in the financial sector!

Why work with us?  

Your success is our obsession! And our award-winning culture & benefits back it up. 
 
Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterstone Human Capital’s Most Admired Corporate Culture 2023.  

Wellness matters. We offer an award-winning benefits package that includes: 

• Hybrid work environments 

• Everyday flexibility 

• Generous company-funded health coverage 

• Health care spending account 

• A flexible wellness program 

• generous time-away options to unplug, rest & recover  

Career development. We commit to our employees’ development and help them reach their professional goals with: 

• Organization wide coaching services 

• Mentorship 

• Education support & training programs  

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.  

#LI-SA1 

IND-SA

Closing Date:

* Position closes at 12:01am on the close date identified below.

09/30/2024

To provide professional administrative support to the Alberta and Central Banking Regions while maintaining a high level of confidentiality and professionalism. This position plays an integral role in ensuring efficiency and effectiveness in key support and administrative processes for the regions ensuring a positive and supportive team environment while providing excellent service to team members and clients. This includes general administrative support for the regional leadership teams, including expense, invoice and travel management, support for team activities, on premise admin support, assistance with budget tracking, meeting and communication support, and other coordination duties as required.

Specific accountabilities

• Receive incoming invoices, validate to budget detail and prepare payment coding instruction details for Accounts Payable, ensuring the proper signatory authorizations are obtained.

• Setting up contracts and blanket purchase orders for contract services.

• General budget tracking, as required.

• Support leaders with timely and accurate expense management (personal expenses and corporate expenses).

• Coordinate facility services, including seating/office plans, repair or maintenance, key/lock management, procurement of new furnishings

• Booking of rooms and organizing meetings for department level as required

• Other administrative duties, as assigned inclusive of: minute-taking, filing, invoicing, ordering office supplies at the discretion of business leaders

• Coordinates all travel/meeting arrangements and booking for the leadership team

• Manage incoming and outgoing correspondence per leader direction, as required.

• Manage travel requirements as assigned including airfare, and accommodations in line with CWB group travel policy. Support expense claim management process, as required.

• Receive incoming/forwarded phone calls in a professional manner, taking and distributing messages.

• Ordering and maintaining stationary supplies and supply room

• Capture and input information, both for presentation and storage, into the appropriate software

• Coordinating tasks within the department as assigned (e.g., ordering lunches, consolidating data, etc.)

• Other administrative duties, as assigned inclusive of meeting arrangements, minute-taking, filing, invoicing, meeting bookings, ordering office and kitchen supplies, mail runs and distribution of the daily mail

• Maintain strict confidentiality of employee information and leader interactions.

• Prepare and regularly review annual goals and career development plan with manager/supervisor

• Promote cooperation and commitment within the CWB Group towards the attainment of common goals enabling productive group interactions

Knowledge, Skills and Abilities

Education

• Some post-secondary education and/or learning courses preferred

Professional Experience

• Minimum 3-year administrative experience

Personal Competencies

• Portray a team player and a “can do” and proactive attitude at all times

• Excellent administrative and organizational skills with the ability to prioritize job responsibilities and manage high volumes of information effectively, particularly as this role supports multiple leaders at once

• Proficiency with Microsoft Office suite of products, including but not limited to Outlook, Word, Excel

• Able to deal with people sensitively, tactfully, diplomatically and professionally at all times

• Demonstrated ability to build and maintain relationships with management, staff, and clients to enhance professionalism and productivity

• Ability to execute role tasks with a high degree of confidentiality and professional discretion.

• Strong and highly flexible, solid interpersonal and communication skills, both written and verbal, that allow one to work effectively in a diverse environment

• Good analytical skills with strong attention to detail

• Clearly conveys information using the tools necessary, engaging the audience to ensure the message is delivered and understood, creating a positive first impression with confidence and respect

• Ability to work effectively with minimal supervision

• Follows policies and procedures when completing tasks

• Takes personal responsibility

Grow your career with CWB. Apply today.

Why work with us?  

Your success is our obsession! And our award-winning culture & benefits back it up. 
 
Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterstone Human Capital’s Most Admired Corporate Culture 2023.  

Wellness matters. We offer an award-winning benefits package that includes: 

• Hybrid work environments 

• Everyday flexibility 

• Generous company-funded health coverage 

• Health care spending account 

• A flexible wellness program 

• generous time-away options to unplug, rest & recover  

Career development. We commit to our employees’ development and help them reach their professional goals with: 

• Organization wide coaching services 

• Mentorship 

• Education support & training programs  

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups. 

We are searching for a Administrative Coordinator to join our Moody Hall team based in Halifax, Nova Scotia

Opening in November 2024, Moody Hall will be home to 144 residents and will feature private suites and washrooms, ample natural light, wider hallways, and new equipment. The home is designed with six neighbourhoods for 24 residents. Every neighbourhood has dedicated nursing stations, dining rooms, living rooms, libraries and activity spaces.

At Moody Hall, we will introduce our innovative Main Street, a purposefully designed space that creates a charming, small-town atmosphere encouraging independence and community spirit among residents.

Main Street is a vibrant hub that includes a cozy café, a town hall, theatre, chapel and schoolhouse.

The home is named after Dr. Harold Moody who was a prominent humanitarian and civil rights activist. He spent time in the Bloomsbury area of London where he set up his own general practice after being denied from hospitals because of the colour of his skin. He also formed ‘The League of Coloured People’ with 70 other Central YMCA Club members (Bloomsbury) to support other people suffering racial discrimination.

Together, these features create an inviting, community-focused environment for social interaction and personal independence, making Moody Hall a unique and enriching place to call home.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Employee discounts on select apparel, fitness, and retail partners through our Perks Program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Provides support for the admission of Residents and Clients
• Performs a wide variety of typing assignments, and operates the computer to enter data, edit, revise, and print minutes, letters, memos, tables, and other material
• Maintains and updates Client files, and documents, including Client lists
• Coordinates Client transportation
• Performs basic accounting functions, which may involve Client banking reconciliation and payments on Client accounts
• Supports the facility inventory supply program, which may involve ordering, receiving and distributing supplies
• Monitors fire and security alarm panels, and follows safety and security duties as per facility policy
• Provides support and guidance to employees in assistance with payroll, scheduling and benefits information
• Prepares photocopies and facsimiles and sorts and distributes incoming/outgoing mail.

About You

• As the successful candidate, you will be a graduate of an approved Office Administration or Professional Secretarial diploma, you will have excellent computer skills and experience in Microsoft Office Suite and previous Long-Term Care experience is an asset.
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services, and care.

The Administrative Assistant III reports to a Manager and provides coordination and support in the areas of the regional updating and tracking, handling and coordinating shipments, placing orders for equipment, uniforms and supplies, purchase requisitions and in some cases supports other Administrative Assistants.

KEY DUTIES & RESPONSIBILITIES

• Carry out the day-to-day execution of administrative duties to ensure BGIS ITS operations are provided with support on National level
• Daily monitoring of administrative email box and process all requests in timely manner
• Coordinate corporate initiatives throughout their region
• Support Regional Operations Managers in the onboarding and offboarding of employees
• Coordinate with other support departments within BGIS
• Continuous updating of administrative documentation and trackers based on requests and provided reports
• Coordinate regional shipments of supplies to employees efficiently and timely
• Assist in ordering uniforms and providing proper PPE to employees
• Assist with Trade and HSE certification management through tracking system
• Update Team Members’ information when required and inform all departments where necessary
• Process Purchase Requisitions in various systems
• Assist in Purchase Card management 
• Assist in documentation translation when required 
• Other related general administrative duties as required
• Other duties as assigned

KNOWLEDGE & SKILLS REQUIRED

• Requires three (3) to five (5) years of administrative experience
• High school education completed
• Excellent computer skills, proficient with MS Office
• Ability to work independently with little or no supervision
• Excellent interpersonal skills
• Problem solving skills
• Effective leadership skills when working in a group
• Strong time management skills and organizational skills
• Strong professional written and verbal communication skills
• Strong customer focus
• Strong care for accuracy and attention to details 

The Security Specialist will be a key member of the BGIS Corporate Security team and will manage the security program in compliance with both BGIS corporate policies/contracts, and the Industrial Security Manual (ISM), in connection with the Government of Canada’s Industrial Security Program (ISP).  This role will support Corporate Security activities in Canada.  

KEY DUTIES AND RESPONSIBILITIES

Physical Security Compliance and Systems

• Review, Document, Process, and Facilitate employee, agency, and contractor site access requests, ID credential requests, and provide oversight in relation to physical security compliance.
• Centrally manage and administer BGIS access control and CCTV systems.
• Ensure physical security systems and equipment are fully functional and that compliance with ISO 27001 is not compromised.

Client Support and Physical Reviews

• Serve as the BGIS initial point of contact for physical security related incidents, issues, questions, or concerns which includes being the primary on the intrusion alarm call-tree.
• Conduct scheduled and random physical access reviews to ensure compliance with BGIS security policies and standards.

Manage Site Access and Documentation

• Manage the creation, implementation, and execution of a site access request, approval, and annual review system.
• Perform data entry and document assessment and review in support of the BGIS Vendor Security Compliance Program.

Other 

• Performs additional duties and responsibilities as needed.

KNOWLEDGE AND SKILLS

• Bachelors degree or higher from an accredited post-secondary university and specific technical training along with 5 years demonstrated experience in the physical security field.
• Knowledge of supporting security disciplines, document control, visitor access, personnel security processing, and security processes and procedures.
• Experience in design, implementation and/or management of large security technology projects.
• Experience using C-Cure Access Control as well as Exacq CCTV Systems.
• Working knowledge and understanding of ISO 27001 as well as other security related industry standards.
• Experience in writing formal policies, guidelines and procedures.
• Knowledge of information and cyber security principles and applications.
• Advanced knowledge with Microsoft Office, including Word, Excel, PowerPoint and Outlook.
• Experience in using Microsoft Excel to analyze and present data.
• Able to calmly manage a fast-paced work environment with several ongoing high-priority tasks.
• Able to process, prioritize and respond to a high-volume of e-mail communication.
• Demonstrated ability to effectively communicate information to various audiences and all levels of the organization, both verbally and through written communications.
• Must be dependable, responsive, customer-focused and possess the qualities of diplomacy, tact, excellent judgment, discretion and initiative and perform in a multi-tasked and dynamic environment.
• Excellent interpersonal, written, verbal, and presentation skills.
• Requires the ability to make sound decisions, manage time, take independent action, analyze problems and provide focused solutions.
• Strong and effective leadership skills.
• Hold (or willing to and able to obtain) Infrastructure Ontario OPS and OPP security clearanceManage and maintain a visitor and clearance log.
• Work with the guard force and managers on site to ensure access control.
• Manage the issuance of card access and badge control.
• Ensure key access and secure zones are maintained.
• Maintain a security perimeter by liaising with the guard force/facility management at each location.
• Incident reporting and breaches handled as needed. Understand how to resolve and report.
• Help to create a Security Plan per the requirements and Security needs for each site.
• Manage and ensure the Security Plan is maintained and specific to each building requirement.
• Have a good understanding of Security zones and how to maintain them.
• Have a good understanding of the Security requirements at each specific location.

Licenses and/or Professional Accreditation:

Not required by asset:

• Certified Protection Professional (CPP)
• Physical Security Professional (PSP) designation

Job Summary: As a member of the BGIS SCS Team, you will be generally responsible for heavy duty cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

***Day, Evening and Night shifts available (Monday to Friday)***

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor the Heavy Duty Cleaner will:

• Clean floors by sweeping, scrubbing, or vacuuming
• Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with hand held or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Strip and finish hard surface floors manually or with power equipment when required 
• Transport garbage from drop points to garbage bins or compactor 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used
• Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach. 
• Cleans washroom floors including stripping and finishing 
• Cleans stairwells and elevator cabs where ladders are required 
• Loads and unloads supplies and replenishes cleaning solutions
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
• Other duties that management may assign 
• Notify managers concerning the need for major repairs or additions to building operating systems
• Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
• Strip, seal, finish, and polish floors
• Steam clean or shampoo carpets
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.

Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to lift, push and pull heavy items as well as climb ladders.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds. 
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

Creating the safe, sustainable municipal infrastructure that makes Toronto so livable is the responsibility of our Engineering & Construction Services (ECS) Division, which provides specialized engineering design and construction services to Toronto Water, Transportation Services, Solid Waste Management Services and other City of Toronto Divisions, Agencies, Boards and Commissions and external clients such as the development industry, utility companies and other public agencies.

As a Senior Engineer in the Bridges and Expressways section, you’ll provide project management, technical expertise, and engineering knowledge on the planning, design, and construction of the City’s most complex and critical bridge infrastructure projects. You will use your extensive experience and highly developed ability to plan, organize and co-ordinate large, complex projects in some of the City’s most congested and complicated locations.

With your extensive technical knowledge, understanding, and application of the Canadian Highway Bridge Design Code (CHBDC, -CSA-S6), MTO Structural Manual, and other applicable standards and industry practices, overseeing and evaluating the work performance of external service providers with respect to quality, timelines, cost and completion of required tasks will be an integral part of this senior role.

The Bridges, Structures & Expressways Asset Management unit provides asset management services for the City’s bridge, culvert, and retaining wall inventory through inspection, budgeting, programming, and coordination. The unit oversees the City's inspection program in accordance with the Province of Ontario's regulated Ontario Structure Inspection Manual (OSIM) and provides input to the development of the Transportation Services Capital Program to address rehabilitation, reconstruction and expansion needs for the City's bridges, structures and expressways. The unit is called upon to address emergency events and to provide technical expertise and recommendations to client divisions’ operations impacting their infrastructure.

Full project management accountabilities

Leading by example, you’ll manage a variety of assigned engineering projects, with responsibility for project management of ongoing or annual City-wide engineering programs, special projects, engineering proposals, Capital Works Program, best practices and other program development and new initiatives. This will see you directing multi-disciplinary project team staff, and mentoring other professional engineers and technical personnel, to meet deadlines and ensure effective teamwork and communication, high standards of work quality and organizational performance, and continuous learning, while controlling expenditures within budget. You’ll assist in preparing capital and operating budgets, perform site inspections and assessments of changed conditions on construction projects, ensure compliance within guidelines by acting as a signing authority, finalize contract payments and implement quality control/quality assurance for construction. You may be required to facilitate complex cost-sharing arrangements for the construction of municipal infrastructure.

Driving technical innovation and continuous improvement

Recognized for keeping current with technological developments in the field of engineering, you’ll conduct research into your assigned area, ensuring that it takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government. Equipped with this up-to-date knowledge, you’ll provide specialized design services and technical advice and expertise to support varied units, devising new approaches and assessing the application of alternative delivery models for capital construction projects, applying existing criteria in new ways, and drawing conclusions from comparative situations. The Division will also rely on you to formulate recommendations based on your analysis of continuous improvement and control measures for quality, efficiency and effectiveness of services, and your review of new technologies for utilization in existing or future service requirements.

Managing stakeholder expectations and communications

An effective communicator – verbally and in writing – at all organizational levels, able to effectively convey technical information in a user-friendly manner, you’re adept at working collaboratively with a multidisciplinary team, contractors, colleagues, elected officials, consultants, and other internal and external clients and stakeholders. These skills will enable you to represent the Division at meetings with the public, stakeholders and Councillors, and act as a technical specialist at project and organizational meetings with varied stakeholders. You’re also well prepared to establish and maintain linkages to other units in the City to co-ordinate input and ensure effective partnerships.

KEY QUALIFICATIONS

Among the other strengths you bring to the role of Senior Engineer will be the following key qualifications:

1. Completion of post-secondary education degree or diploma in civil and/or structural engineering or an equivalent combination of education and experience may be considered.
2. Extensive experience in the application of the principles of civil and structural engineering and of materials and methods of construction, rehabilitation and upgrading. Good working knowledge of foundation, roadway design, environmental and construction practices is an asset.
3. Extensive project management experience from inception to implementation, including planning, design and construction of public works infrastructure.
4. Considerable experience in developing reports, RFPs/proposals and presentations.
5. Considerable experience in client management and communicating with a diverse group of stakeholders.
6. Registration with Professional Engineers Ontario (PEO), or licensing as a professional engineer in good standing in another Canadian engineering association with the ability to obtain a P.Eng. license with PEO.

You bring extensive knowledge of legislation, including the Occupational Health and Safety Act and its regulations for construction projects, along with knowledge of asset management principles, including data collection, analysis and estimating. You’re also known for your ability to read, interpret, and report on engineering plans and drawings, specifications, correspondence, reports and other documents in a timely manner, conduct studies, surveys and research, develop effective solutions to engineering issues, initiate and lead technical studies and projects, and plan and prepare reports and recommendations.