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Finning Canada is seeking a Yard / Warehouse Person to join our team supporting our Calgary TCRS location on a full time Monday to Friday shift. As the Yard Person you are responsible for assisting with the day to day yard duties for the Branch. This is a temporary position.

Job Description:

• Loads and unloads company trucks, inspects equipment prior to shipment and on return for serviceability.
• Notifies the shop foreman on damaged or missing equipment.
• Assists rental counter personnel in selection of “rental ready” equipment for each transaction.
• Processes equipment returns and closing rental contracts.
• Performs other equipment inquiries through the company’s computerized programming.
• Verifies fuel consumed and inspects all details of equipment when returned.
• Installs service tags on equipment returned from rental.
• Moves rental ready equipment back to proper storage areas following routine maintenance procedures by service shop.
• Presents ready-to-rent equipment in an orderly fashion.
• Performs general house-keeping of both the warehouse and yard.

Customer Service Responsibilities:

• Greets customers in yard, helping direct them to office or unloading areas
• Assists customers and delivery drivers in loading and unloading rental equipment
• Gives customers start/stop and general operating instructions on rental equipment
• Follow approved shipping and receiving protocols to safely load/unload customer parts and components
• Accurately handle all incoming and outgoing paperwork
• Follow approved shipping and receiving protocol
• Load and unload customer parts and components

Qualifications:

• High School graduate
• Due to physical nature of the work, a requirement of the job is to be considered fit for work
• Minimum three months operating experience of rough terrain forklift, counterbalance forklift, compact construction equipment, large construction equipment
• Team player with a keen attention to detail
• Experience with heavy equipment or a similar industry would be considered an asset
• Excellent interpersonal skills with effective verbal and written communication skills

Notes:

• This position is for a Monday to Friday shift schedule, based in Calgary
• Candidate selection will be in compliance with the terms of the current collective agreement
• Union Membership: You are required to become a member of the Union associated with this position. This will be effective immediately and will result in union dues being deducted from your pay. The terms and conditions of your employment will be governed by the collective agreement.

10/19/2024

Address:

509 Bayfield Street, Unit J16

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $43,500.00

Salaried

10/07/2024

Address:

55 Josephine Street

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $43,500.00

Salaried

Smythe is looking for an Administrative Assistant who can provide support on a range of activities for our Vancouver Accounting practice groups.

Responsibilities

• Provide support Partners and Managers with various administrative needs such as calendar management, arranging and coordinate meetings, travel, and other arrangements 

• Support Partners to ensure tasks and deadlines are met 

• Coordinate, prepare, edit and/or proofread documents such as correspondence, presentations, and reports using various software. 

• Answer and manage incoming calls from clients or potential clients 

• Uses interpersonal skills and makes sound judgments to decide how duties and responsibilities are completed. 

• Liaise with internal staff at all levels to resolve administrative inquiries 

• Draft minutes of meetings for review 

• Prepare client materials and documents 

• Maintain electronic filing system 

• Prepare written responses to routine inquiries (CRA follow-up correspondence, forward mail to clients, etc.) 

• Assist in the preparation and submission of time and expense reports for the partner(s) supported. 

• Use computer word processing, spreadsheet, and database software to prepare reports, memos, and documents 

• Update and ensure the accuracy of the organization's databases 

• General clerical duties include scanning, photocopying, faxing, mailing, filing and retrieving documents, referencing materials, maintaining spreadsheets, and ad-hoc tasks as required 

What we are looking for 

• 1+ years of experience in an office environment would be an asset as would experience in a professional services firm 

• Advanced skills with Office365 and Adobe products. In particular, Outlook, Excel, PowerPoint, and Acrobat 

• Proficiency to quickly learn software and adopt new technology 

• Good judgment and analytical skills with a strong focus on attention to detail 

• Proven ability to deal with sensitive materials with a high degree of tact and discretion 

• Excellent client service and interpersonal skills 

• Excellent command of verbal and written English, with proven ability to communicate clearly and professionally 

• Strong project management skills with a proven track record with time management, meeting deadlines, organization, and ownership of assigned tasks 

• Excellent judgment and strong problem-solving skills 

You will need to 

• Occasional extra hours and attendance at events outside the regular workweek 

• Must be able to lift up to 25lbs 

Operating with an Employer of choice mindset, the HR Generalist,Retail Field position formulates partnerships across the HR function to deliver value-added services to management and employees that reflect the business objectives of the organization. The HR Generalist maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition.

Reporting to the Manager, HRBP field you are accountable for maintaining an effective level of business literacy about the business unit's financial position, its midrange plans, its culture, and its competition.  In addition, you also play an integral role in ensuring that Psycho Bunny has a diverse, inclusive, and equitable workforce.

Success in this role requires someone who is a forward thinker with a proven capability to build partnerships and guide the business through transformations as we continue to grow and build the brand.

HOW WILL YOU DO IT?

• Coach employees on policy and procedure applications, employment/labor laws, conflict resolution, and change management to promote a fair and equitable work environment.

• Support the performance management process and other talent management processes.

• Support the New Hire Induction process for store employees.

• Support the implementation and communication of company policies and procedures to managers and team members.

• Ensure health and safety practices are being adhered to and meet compliance standards.

• Ensure all leave of absence and work compensation claims are managed timely and appropriately.

• Manage employee relation matters for stores.

• Facilitate HR administration, including initiatives based on changes in compliance regulations.

• Other duties, research, and special projects as assigned.

• Provide HR support to employees and store managers.

WHO YOU ARE ?

Your achievements

• 2-4 years of Generalist experience, in retail, preferably in fashion .

• Excellent verbal and written communication skills.

• Strong follow-up skills.

• Ability to multi-task in a fast paced environment and maintain strong attention to detail.

• Excellent time management and organizational skills, including the ability to prioritize work effectively.

• Strong relationship-building and customer service skills.

• Ability to maintain a high level of confidentiality at all times.

• You thrive in fast-paced environments and have demonstrated Excellent organizational, planning, and self-motivational skills. 

• Bachelor's degree in Human Resources/Human Resources Management or related field or equivalent experience

• Knowledge of employment policy, federal and state laws regarding employment practices required

• Retail experience will be considered an asset

Your contribution

• You inspire trust by being open, honest, and direct in communication, meeting commitments, and behaving ethically in all dealings.

• Proven ability to build partnerships to foster trust and accountability .

• Strong communication, collaboration, interpersonal, and team skills; comfortable with ambiguity and challenging status quo.

• You demonstrate the ability to deliver under pressure while maintaining high standards of excellence and attention to detail.

• Strong analytical and problem-solving skills.

WHAT WE OFFER

You’ll have an entire team in your corner, ensuring that you are seen, heard, respected, and treated the way you want to be treated. That includes access to our employee benefits:

• Group Insurance coverage, including health, dental, vision

• 401K which includes a very generous match from Psycho Bunny!

• Casual dress code

• An Employee/Family Assistance Program (EFAP)

• 3 weeks (15 days) PTO & additional paid time off

• Last but not least, let us not forget the swag you can get with an amazing employee discount!

We thank all applicants; however, only those selected for an interview will be contacted.

End Date: November 24, 2024 (30+ days left to apply)

We’re seeking a talented Staff Accountant to join our team. This is a key position where you will support the maintenance of the general ledger by ensuring proper and timely entering and recording of financial transactions in the GL in accordance with IFRS and Company policies.

Responsibilities:

• Ownership of all Rewards’ cash accounts with related tasks to include but are not limited to:
  • Daily monitoring and reporting of cash position to CFO
  • Detailed monthly cash flow analysis and period-over-period cash fluctuations
  • Monthly reconciliations, quarterly cash reconciliation summaries and recording of journal entries related to cash and Paypal accounts

• Participate in the month-end close processes by performing activities that include, but are not limited to:
  • Reconciliations and recording of journal entries related to intangible and lease related accounts across all Rewards’ business units
  • Reconciliation of fixed asset accounts across all Rewards’ business units, including maintenance of the fixed assets sub-ledger in Oracle
  • Preparation of journal entries related to personnel related accounts such as international payroll, paid time-off, bonuses, and stock compensation
  • Preparation, posting and analysis of operating expense accruals related to bank fees
  • Preparation of annual property tax returns

• Ensure that general ledger accounts are resolved and reconciled on a timely basis.  Participate in account reconciliation reviews with management.
• Provide support for quarterly reviews and year-end internal and external audits, including preparation of monthly/quarterly/annual fixed asset and other account analyses
• Assist in the review, documentation and streamlining of necessary internal controls and processes
• Provide accounting support or assist with ad hoc projects as requested

Qualifications:

• Strong Excel skills with ability to create pivot tables and perform v-look ups
• Experience with accounting software and the month-end close process, including account reconciliations and analyses
• Balance of both public company experience and start-up/private company environments is highly desirable
• Knowledge of inter-company transactions and corporate accounting and reporting is also highly desirable
• Experience with Oracle or other major ERP is preferred, but not required
• Must be able to multi-task, prioritize and work efficiently
• Ability to meet multiple deadlines and possess good time management skills
• Results-oriented with attention to detail and accuracy
• Must be able to perform at high levels in a very fast-paced, ever-changing work environment
• Must be able to work independently or with a team, self-starter, energetic
• Willing to work in a productivity-driven environment with a high volume of workflow
• Strong communication skills, both written and verbal
• Reliable and professional

Minimum Requirements:

• BA degree in Accounting or Finance
• 3+ years of GL accounting experience

#LI-TL2

This position is primarily responsible for managing all aspects of health and safety support and services to the assigned client field operations of OPG. This will include providing strategic advice, guidance and recommendations to the client group management and project teams, implementing and managing the OPG Health and Safety management system within their client groups operations, and continuous improvement initiatives, staffing, planning, organizing, and overseeing the technical support and services provided by the assigned professional staff, and monitoring compliance within the client group to the applicable Health and Safety laws and governance.

This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement and education efforts as part of the company’s commitment to growing its social license. 

KEY ACCOUNTABILITIES 
 

• Ensure optimal health and safety support is provided to their respective client groups, by supervising the work of staff, assignment and prioritization of tasks, monitoring progress and quality, and conducting reviews of work. 
• Carry out performance assessments of staff and assess their training and development needs. Address labour issues, application of union agreements, work to resolve conflicts, co-ordinate and integrate group's work toward achieving corporate health and safety work program. Optimize the use of resources and services available within OPG.
• Provide expertise to their respective client groups in the interpretation and administration of Corporate Health and Safety policies and procedures, standards, and health and safety related legislation.
• Plan, organize and direct the implementation of Corporate health and safety management system and initiatives including but not limited to: legislated requirements, governance and procedures, risk assessment, annual improvement plans, safe work planning, incident management, disability management including return to work, and health promotion, job matching and occupational disease prevention and surveillance, to meet both Corporate and legislative requirements under the Occupational Health and Safety Act (OHSA). Review, assess and, if necessary, recommend modifications to existing corporate health and safety programs.
• Provide leadership in all aspects of health and safety management for the business, including contractor management. Develop and deliver health and safety work programs and comprehensive safety services to optimize business performance. Identify opportunities for improvement and follow through to manage the issues and risks. Provide technical and functional guidance to client groups in all matters pertaining to health and safety issues.
• Provide health and safety support and services to project managers and senior management / executives across the corporation on matters pertaining to contracting strategies, contract development, contract evaluations, contractor qualifications, contract monitoring, assessment, and response to contractor health and safety events.
•  Act as liaison for their respective client groups on all health and safety issues, concerns and initiatives, both internally and externally. Ensure effective communication and program support between their respective client groups and other areas of the company, and also between different departments within their respective client groups. Be cognizant of company-wide health and safety issues and ensure that divisional decisions do not set unwarranted precedents. Identify health and safety issues which must be communicated across departmental lines and across OPG.
• Provide management and oversight to ensure incident and claim information is effectively documented, including investigation and corrective measures as appropriate. Ensure their respective client groups are cognizant of this information and take appropriate actions to prevent recurrence.
• Foster and maintain constructive relationships with the unions, representing the interests of the Executive and Senior Management in tripartite relationships and forums and with the purpose of advancing the corporation's objectives in the area of employee safety and health. This will include coordinated support on behalf of management to Joint Health and Safety Committees.
• Represent the Division on internal health and safety related committees.
• Manage, coordinate and oversee safety incidents, injury claims and regulatory events (e.g. MRPH events and determinations, critical injury investigations, Ministry of Labour visits/orders/charges, JHSC recommendations, Work Refusals).
• Responsible and accountable for the staffing and performance of the Health and Safety Field Services organization.
• Provide advice and support to line management, human resources, and OPG counsel in respect of litigation, including grievance/arbitration that arises in respect of health and safety matters. This will include providing advice throughout the litigation or grievance procedure, attending preparation meetings, advising at hearings / litigation and testifying when required.
• Provide functional advice and guidance, and ongoing assistance to management in all health and safety related matters. Participate in meetings where negotiation items, strategy and contingency plans are discussed. Analyze trends in the safety, health and wellness area, prepare materials for discussion on health related issues and make effective recommendations on changes to company policies and programs, collective agreement language and participate in the collective bargaining process on matters related to safety and health benefits.
• Provide advice, guidance, and ongoing assistance to management on Joint Health and Safety Committee effectiveness, including structure, composition, processes, regulatory obligations and duties, metrics. Monitor JHSC activities to ensure compliance with the OHSA. Prepare and provide advice, guidance, and recommendations to management to address such issues and in response to JHSC recommendations, issues, or grievances against the company.
• Provide advice, guidance, and ongoing assistance to management and employees on matters pertaining to disability management and return to work of employees, by influencing the parties to work in a manner that will lead to the employee remaining at work and/or on the development of plans that will encourage employees to return to work. Be accountable for the soundness of the advice and guidance given.
• Work with outside agencies to develop and execute plans to deal with public health issues in order to protect workers and the community. Provide leadership and co-ordination regarding these issues. Collect and maintain information and data regarding these issues.

EDUCATION
 

• 4-year University degree in a related field.
• A combination of education, certification and relevant experience.
• Certified safety professional is an asset. 

 
QUALIFICATIONS
 

• Minimum 5 years experience as a Health & Safety Manager 
• Overall hands-on experience in Safety industry; preferably in a construction / industrial environment.
• Demonstrated understanding of, and experience with, workplace hazards and the practical application of rules and procedures and workplace monitoring.
• Previous experience in a Nuclear environment is an asset.
• Prior experience in conducting incident/accident investigations including applying practical knowledge of applicable legislation and safety procedures.
• Demonstrated experience providing consultant/specialist services and problem-solving to management clients.
• Applied knowledge of the following: hazardous materials safe work planning and execution, working at heights electrical safety, industrial hygiene, 18001 OH&S Management System
• Strong team player with the ability to work independently.
• Strong communication and presentation skills.
• Ability to work effectively and efficiently in a flexible hybrid office environment.
• Experience in a Health and Safety function to be familiar with the policies and procedures governing Health and Safety issues

The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.

What Makes a Career at OPG Different?

As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy. 
At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:  
Safety – it’s our business
Integrity – always lead with integrity
Excellence – never satisfied with good enough 
Inclusion – working together for powerful outcomes
Innovation - creativity accelerates possibility

Here's why OPG might just be the ideal workplace for you:

• Exceptional range of opportunities province-wide
• Long-term career growth and development opportunities
• Electricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors.

Our promise to you:
 

• We care about the safety and the well-being of our employees. It is our utmost priority.
• A supportive work environment where you can be your best every day.
• Opportunities to stretch and develop.
• Offer different ways for you to give back to communities where we operate.
• Partner with Indigenous communities and support local businesses.
• We support employment equity, diversity and inclusion.

Are you ready to start a career that has the power to electrify life on and off the job? Apply now.

APPLICATION PROCESS
Please submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T., October 7, 2024.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted.

#LI-Onsite

Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Administrative Assistant.

Reporting to the Director, Security Operations, the Administrative Assistant will be responsible for day-to-day administrative support for mid to senior leaders and their departments utilizing new technologies to deliver efficient processes in such areas as in such areas as correspondence, meeting arrangements/scheduling, time management, information maintenance and general office support.
This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement and education efforts as part of the company’s commitment to growing its social license. 

KEY ACCOUNTABILITIES 
 

• Provide comprehensive administrative support to Senior Managers and their departments, including managing schedules and calendars, scheduling meetings and booking travel arrangements.
• Maintain leader's calendar regarding meetings, appointments and screen calls and visitors, being mindful of established priorities.
• Schedule and make all necessary arrangements for meetings and conferences such as the preparation and distribution of agenda and handouts, acquiring of meeting room, accommodation, notification of participants, arranging for audiovisual or other equipment, preparing and issuing meeting notices, typing of minutes of the meeting covering numerous items such as corporate business plans, organization changes, executive appointments, labour relations and bargaining strategy, etc
• Participate with Senior Manager in the setting of priorities and the scheduling of Senior Manager's work projects and activities, advising relative to the status of current work, target dates, scheduled actions/meetings etc., and other related demands on Senior Manager's time.
• Maintain referral and follow up control logs to keep Senior Manager informed of impending actions, progress etc. 
• Coordinate all access to Senior Manager. Set up priority for requests and, where possible and prudent, refer same to other knowledgeable staff for action or, within prescribed limitations, respond personally to request providing required information or service.  
• Prepare and edit correspondence, reports, presentations, and other documents.
• Handle confidential and sensitive information with the utmost discretion and professionalism.
• Manage expense reports, budgets, and other financial documents.
• Perform other administrative duties as required to support the leadership team

EDUCATION
 

• Post secondary diploma/degree in Business Administration, Communications, or a related field preferred.

 
QUALIFICATIONS
 

• Minimum of 2 years of experience in an administrative support role.
• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• Ability to prioritize and manage multiple tasks and deadlines in a fast-paced environment.
• High level of discretion and confidentiality.
• Strong problem-solving skills and the ability to work independently.
• Excellent interpersonal skills and the ability to work effectively with all levels of the organization.

The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.

What Makes a Career at OPG Different?

As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy. 
At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:  
Safety – it’s our business
Integrity – always lead with integrity
Excellence – never satisfied with good enough 
Inclusion – working together for powerful outcomes
Innovation - creativity accelerates possibility

Here's why OPG might just be the ideal workplace for you:

• Exceptional range of opportunities province-wide
• Long-term career growth and development opportunities
• Electricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors.

Our promise to you:

• We care about the safety and the well-being of our employees. It is our utmost priority.
• A supportive work environment where you can be your best every day.
• Opportunities to stretch and develop.
• Offer different ways for you to give back to communities where we operate.
• Partner with Indigenous communities and support local businesses.
• We support employment equity, diversity and inclusion.

Are you ready to start a career that has the power to electrify life on and off the job? Apply now.

APPLICATION PROCESS
Please submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T., October 7, 2024 .  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted.

As a Member Contact Centre Representative you will provide members with a variety of services related to the promotion and sales of non-cash related deposit products and services with courtesy and accuracy over the phone. You will respond to a variety of inquiries, analyze needs and assist current and potential members in finding the product or service which best meet their needs.

The role requires working full-time on different shifts throughout the department's hours of operation. These hours are Monday to Friday from 8am to 8pm and on Saturdays from 8am to 4pm.

Specific Responsibilities:

• Process member transactions and requests including, but not limited to transfers, account updates, loan payments, term deposits, cheque orders, and account closures
• Build and strengthen member relationships by providing solid advice over the phone and through digital channels
• Provide technical support to members on Internet Banking
• Occasionally handle outbound calls to respond to e-mail or voice-mail or to assist other departments

Qualifications:

• Grade 12 Diploma plus one to three years of job-related experience, or an equivalent combination of education and experience
• Proven ability to achieve or exceed sales goals
• Strong communication skills and listening skills, coupled with the ability to develop effective working relationships with members and staff
• Demonstrated professionalism, excellent customer service and problem solving abilities
• Proficiency with Microsoft Word and Excel
• Credit Union/Financial Institution experience would be considered an asset
• Bilingualism would be considered an asset

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition you would be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a healthcare spending account (premiums 100% paid by SCU)
• Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance
• Employee Banking Benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)
• Opportunities for professional development
• Clothing allowance

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing date is open until filled

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

As a recruiter at Vancity, you will be supporting the recruitment of our community branches and head-office roles.

A typical day would involve:

• Providing full-cycle recruitment services to assigned client groups
• Partnering with hiring managers to understand their line of business and staffing requirements
• Providing best advice to managers, enabling the attraction and selection of talent aligned with Vancity's vision in order to meet business needs
• Maintaining your social media presence and attend related industry events for purposes of increasing employment brand awareness and candidate sourcing
• Acting as point-of-contact for external agency / recruitment partners, developing and managing these relationships
• Collaborating with different HR teams and/or lines of business on cross-functional projects (e.g. process improvement)
• Developing your understanding of the best talent (both passive and active) within and outside the organization
• Proactively pipe-lining candidates for roles which are relevant based on discussions with your client group leaders
• Educating managers and candidates on the use of the applicant tracking system and other related systems
• Continuously looking to mitigate bias in recruitment operations in accordance to Vancity's commitment to Diversity & Inclusion

You have:

• Current knowledge of theory and best practice in Talent Acquisition
• Experience handling a recruitment role within a corporate environment (minimally 3 years)
• Exceptional time management, problem-solving and oral and written communication skills
• Demonstrated experience applying DEIR principles into recruitment practice
• Demonstrated experience / capability working with multiple leaders (of varying levels, from associate managers to Senior VP's) in developing and managing recruitment strategies and searches
• The above points acquired through a combination of various work experience and related education--minimally in possession of a Bachelor's Degree within a relevant discipline.

Bonus Points:

• Relevant Certifications, Licenses and Memberships related to Recruitment / Human Resources

You are:

• A relationship builder – you are able to adapt your interpersonal skills to various target audiences and are proactive in starting & developing key relationships in all relevant sectors
• A subject-matter expert – you possess significant knowledge in your functional area and ensure to keep updated with the most relevant developments in your space
• A solid researcher – you are resourceful and utilize the tools at your disposal to discover solutions, practices and knowledge that will assist you and your recruitment efforts
• A Project Manager – you can shift from big-picture to detail effortlessly and use your planning & organizational skills to achieve multiple objectives in a logical sequence.
• An Excellent Communicator – you use your written, spoken & interpersonal skills to communicate potentially complex material effectively to your target audiences.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for the role is $64,500 to $96,500 and a candidate’s offer is likely to be up to the mid-point of the role ($80,500). The upper half of the salary range is typically reserved for individuals who have demonstrated consistent strong performance in the role and possess a high level of job knowledge and skill.

Location(s): Broadmead Branch 

Job Type: Part Time 

myWork Options: In-person

Starting Salary Range:  $22.35-$26.56

Background Screening Requirement: 

• Enhanced Criminal Record Check (every 5 years)
• Credit Check (every 5 years)
• Social Media Check (every 5 years)
• Identity Verification 
• Education Verification
• Employment Verification
• References

What’s the job?

On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do.

This is a part-time position with a minimum of 15 hours per week, up to 30 hours per week depending on branch staffing need. 

What you’ll get to do:

• Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values;
• We build connection.
• We act with courage.
• We re-imagine.
• Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more!
• Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience
• Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs
• Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members
• Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues.
• Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur.

Who are we looking for?

To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities.

• Communication – You have strong verbal English communication skills and are comfortable having sensitive conversations with members.
• Active Listening – You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome.
• Empathy – You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in.
• Initiative – You don’t sit and wait for something to do. You see something that needs to be done, and do it.
• Problem Solving – You find job satisfaction by identifying a member problem and work towards solving it with them.
• Curiosity – You are a life-long learner who loves to grow their understanding of the financial world.
• Advisory – You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization.
• Adaptability – You happily handle whatever situation comes your way.
• Motivation – You are a self-motivated, positive and are looking to grow your career in customer service and/or banking.
• Integrity – You follow the documented process and do the right thing, every time. Even when no one is watching.
• Legal Eligibility – You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC).