9972 Jobs Found
Administration Manager Full-time Job
Administrative Jobs MonctonJob Details
As an Administration Manager, you will be responsible for overseeing all Terminal Administration, Customer Service, APT, Check in, Check out, LH OTB and reporting department Functions. Developing an engaged and motivated admin team is critical to the success in this role. A motivated, administrative professional with an emphasis on being customer solution and process improvement focused will be key elements to your success.
You will be a key manager in the terminal and have an important role in the overall success of the operations and will need to work with the other managers as a unified team to accomplish a high satisfaction rate with the customers and improve current processes.
How You’ll Help
- Manage the admin staff to ensure each meets service, quality and productivity objectives.
- Plan and coordinate administrative procedures and systems; devise ways to streamline processes.
- Manage employee issues such as individual poor performance, inappropriate behaviour, absenteeism, etc.
- Recruit and train employees on systems, processes and workflows.
- Help lead and apply the performance management processes, supporting employees in their personal and performance development.
- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
- Ensure employee scheduling is optimal to meet customer, operational demands and ensure compliance with internal hours of work policy.
- Work collaboratively with terminal-based teams and teams performing centralized corporate functions.
- Maintain a high level of service to both internal and external customers.
- Cultivate and foster a positive and productive culture in the office.
- Manage and maintain a safe office environment.
- Oversee general office communications and announcements.
- Assist Terminal Manager with special projects as needed.
- Serve as the point of contact for employee inquiries about office policies, benefits, and other HR matters.
- Assist in the onboarding process for new employees at Day & Ross.
- Serve as the liaison between different departments, ensuring effective communication and coordination.
- Regularly review KPIs to ensure they remain relevant as the organization’s goals or priorities.
- May perform other duties and/or responsibilities as required.
Your Skills & Experience:
- Post-secondary education in business administration or related field, an asset
- A suitable combination of education and experience may be considered
- 1-year experience in a billing department, transportation, or related field
- A suitable combination of education and experience may be considered.
- Previous project management of large complex projects is beneficial.
- Must demonstrate deep knowledge of the technology environment.
- Background in business or equivalent work experience would be preferred.
- Experience in, or exposure to complex supply chain management methodologies
- Communication skills - advanced
- Computer skills – accuracy, MS products, Oracle, web-based programs
- Demonstrated customer relationship skills
- Strong conflict resolution skills
- Detail-orientated with the ability to work accurately in a high-volume, fast-paced environment
- Ability to champion business needs collaboratively to colleagues
- Results focused.
Administration Manager
Day & Ross Inc.
MonctonAdministrative Jobs Full-time
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Pickup and Delivery Planner Full-time Job
Transportation & Logistics SurreyJob Details
The P&D Planner will be responsible for planning, organizing and monitoring incoming and outgoing freight to ensure the most timely and efficient utilization of dock space, equipment and movement of freight.
How You’ll Help
- Creating routes/load plans that take all business requirements into consideration [customer experience, operational efficiencies & increased cost savings for the company and our driver/broker community.
- Review route/load plan within system and initiate adjustments to the plan as required, inclusive of appointment freight.
- Trigger optimization, if necessary to ensure P&D plan is aligned.
- Ensure all trailer and route planning in accordance with transportation laws and company policies regarding weight and weight distribution, cbing, transportation of dangerous goods are being followed
- Plan dock loading, unloading and staging locations as well as monitor and execute dock door assignments
- Strong communication skills in both English and French
- Advanced computer skills as well as experience with MS Office products and web based programs. Previous experience with Truckmate and Bringg is an asset
- Ability to work under tight deadlines in a fast paced environment
- Analytical thinker, able to analyze data and make operational decisions based on that data
- Strong sense of urgency and ability to respond to demands in a calm manner.
- Exceptional interpersonal and leadership skills to manage demands and resolve issues
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
- Results focused
- Monitor and review close times and productivity, noting trends to support improvement initiatives
- Ensure shipments are status coded when being added and/or removed from load plan
- Making suggestions for improvement in planning and dock processes for increased efficiency
- Other related duties as may be required
Your Skills & Experience:
- Minimum of two-three years’ experience in dock and/or P&D dispatch operations, preferably in the transportation industry
- Other experience in the transportation industry may be considered and in addition to dock/dispatch experience would be considered an asset.
- Strong communication skills in both English and French
- Advanced computer skills as well as experience with MS Office products and web based programs. Previous experience with Truckmate and Bringg is an asset
- Ability to work under tight deadlines in a fast paced environment
- Analytical thinker, able to analyze data and make operational decisions based on that data
- Strong sense of urgency and ability to respond to demands in a calm manner.
- Exceptional interpersonal and leadership skills to manage demands and resolve issues
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
- Results focused
Pickup and Delivery Planner
Day & Ross Inc.
SurreyTransportation & Logistics Full-time
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Pickup and Delivery Planner Full-time Job
Transportation & Logistics SurreyJob Details
The P&D Planner will be responsible for planning, organizing and monitoring incoming and outgoing freight to ensure the most timely and efficient utilization of dock space, equipment and movement of freight.
How You’ll Help
- Creating routes/load plans that take all business requirements into consideration [customer experience, operational efficiencies & increased cost savings for the company and our driver/broker community.
- Review route/load plan within system and initiate adjustments to the plan as required, inclusive of appointment freight.
- Trigger optimization, if necessary to ensure P&D plan is aligned.
- Ensure all trailer and route planning in accordance with transportation laws and company policies regarding weight and weight distribution, cbing, transportation of dangerous goods are being followed
- Plan dock loading, unloading and staging locations as well as monitor and execute dock door assignments
- Strong communication skills in both English and French
- Advanced computer skills as well as experience with MS Office products and web based programs. Previous experience with Truckmate and Bringg is an asset
- Ability to work under tight deadlines in a fast paced environment
- Analytical thinker, able to analyze data and make operational decisions based on that data
- Strong sense of urgency and ability to respond to demands in a calm manner.
- Exceptional interpersonal and leadership skills to manage demands and resolve issues
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
- Results focused
- Monitor and review close times and productivity, noting trends to support improvement initiatives
- Ensure shipments are status coded when being added and/or removed from load plan
- Making suggestions for improvement in planning and dock processes for increased efficiency
- Other related duties as may be required
Your Skills & Experience:
- Minimum of two-three years’ experience in dock and/or P&D dispatch operations, preferably in the transportation industry
- Other experience in the transportation industry may be considered and in addition to dock/dispatch experience would be considered an asset.
- Strong communication skills in both English and French
- Advanced computer skills as well as experience with MS Office products and web based programs. Previous experience with Truckmate and Bringg is an asset
- Ability to work under tight deadlines in a fast paced environment
- Analytical thinker, able to analyze data and make operational decisions based on that data
- Strong sense of urgency and ability to respond to demands in a calm manner.
- Exceptional interpersonal and leadership skills to manage demands and resolve issues
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
- Results focused
Pickup and Delivery Planner
Day & Ross Inc.
SurreyTransportation & Logistics Full-time
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Pickup and Delivery Planner Full-time Job
Transportation & Logistics SurreyJob Details
The P&D Planner will be responsible for planning, organizing and monitoring incoming and outgoing freight to ensure the most timely and efficient utilization of dock space, equipment and movement of freight.
How You’ll Help
- Creating routes/load plans that take all business requirements into consideration [customer experience, operational efficiencies & increased cost savings for the company and our driver/broker community.
- Review route/load plan within system and initiate adjustments to the plan as required, inclusive of appointment freight.
- Trigger optimization, if necessary to ensure P&D plan is aligned.
- Ensure all trailer and route planning in accordance with transportation laws and company policies regarding weight and weight distribution, cbing, transportation of dangerous goods are being followed
- Plan dock loading, unloading and staging locations as well as monitor and execute dock door assignments
- Strong communication skills in both English and French
- Advanced computer skills as well as experience with MS Office products and web based programs. Previous experience with Truckmate and Bringg is an asset
- Ability to work under tight deadlines in a fast paced environment
- Analytical thinker, able to analyze data and make operational decisions based on that data
- Strong sense of urgency and ability to respond to demands in a calm manner.
- Exceptional interpersonal and leadership skills to manage demands and resolve issues
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
- Results focused
- Monitor and review close times and productivity, noting trends to support improvement initiatives
- Ensure shipments are status coded when being added and/or removed from load plan
- Making suggestions for improvement in planning and dock processes for increased efficiency
- Other related duties as may be required
Your Skills & Experience:
- Minimum of two-three years’ experience in dock and/or P&D dispatch operations, preferably in the transportation industry
- Other experience in the transportation industry may be considered and in addition to dock/dispatch experience would be considered an asset.
- Strong communication skills in both English and French
- Advanced computer skills as well as experience with MS Office products and web based programs. Previous experience with Truckmate and Bringg is an asset
- Ability to work under tight deadlines in a fast paced environment
- Analytical thinker, able to analyze data and make operational decisions based on that data
- Strong sense of urgency and ability to respond to demands in a calm manner.
- Exceptional interpersonal and leadership skills to manage demands and resolve issues
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
- Results focused
Pickup and Delivery Planner
Day & Ross Inc.
SurreyTransportation & Logistics Full-time
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Trailer Technician Full-time Job
Maintenance & Repair BramptonJob Details
As a Trailer Technician at Day & Ross, you will be responsible Responsible for preventative maintenance, pre-inspection maintenance, diagnostics and repairs on the company’s fleet of trailers in accordance with the applicable level of training and apprenticeship.
How You’ll Help:
- Responsible for the maintenance and repair of trailers according to work orders and in keeping with level of training/apprenticeship (see below)
- Maintaining safe shop environment (may include snow removal from the roof, de-icing, washing vehicles, sweeping, etc.
- Pre-apprentice Trailer Technicians provide support to journeypersons and to apprentices under the leadership of a journeyperson in all aspects of the maintenance and repair of trailers, including but not limited to brakes, suspension systems, surelok, tires (including psi), trailer axles, lighting systems, rear walls and doors, frame and support, chassis, lighting, wiring, hydraulics, heating & refrigeration systems.
- Apprentice Trailer Technicians, under the leadership of a journeyperson, are involved in all aspects of the repair and maintenance of trailers (see above) and may provide general direction and guidance to Pre-Apprentice Technicians. Apprentice Technicians are expected to work more independently and exercise greater judgment through the various stages of the apprenticeship, obtaining final verification of work from a Journeyperson Technician.
- Journeyperson Technicians independently repair and maintain trailers (see above) and provide general direction, guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians.
- Maintenance and repair of trailer bodies, including miscellaneous accessories such as hub caps, decals, reflective tape, painting, etc.
- Documentation of all findings and work done.
- Lead Journeyperson Technicians provide work direction for all team members and act as escalation point for complex maintenance and repairs.
- Provide guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians
- Work independently to complete diagnostic, service, repair and maintain trailers.
- Maintain and repair trailer bodies, including miscellaneous accessories such as hubcaps, decals, reflective tape, painting, etc.
- Document and update Service Supervisor/Service Manager on completion time changes, all findings, work done and potential future service requirements.
- Other duties as may be required
Your Skills and Experience:
- Post-secondary training in trailer repair and/or completion of trailer technician certificate course
- Preference given to applicants with Red Seal journeyperson certification
- Additional training in tire repairs and/or refrigeration will be considered an asset
- CVIP, an asset
- Candidates enrolled in trailer repair apprenticeship may also be considered.
- Valid Class 1 license also considered an asset
- Previous work experience in an industrial environment, preferably in the transportation industry
- Previous experience and qualification to perform Safety inspections are considered an asset in this position
- Ability to obtain CVIP
- Physically fit and able to lift, move, reach, bend, walk, stand, grasp, balance, climb, kneel and crouch for extended period of time
- Ability to work in tight spaces
- Strong knowledge of transportation industry’s rules and regulations regarding transport trailers and components
- Knowledge of and ability to use safe work practices, including safe lifting and bending, working in tight spaces, etc.
- Troubleshooting and problem solving abilities
- Strong attention to detail
- Ability to work both independently and as a team member
- Good communication skills –verbal and written
Trailer Technician
Day & Ross Inc.
BramptonMaintenance & Repair Full-time
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Pickup And Delivery Planner Full-time Job
Transportation & Logistics LavalJob Details
The P&D Planner will be responsible for planning, organizing and monitoring incoming and outgoing freight to ensure the most timely and efficient utilization of dock space, equipment and movement of freight.
How You’ll Help
- Creating routes/load plans that take all business requirements into consideration [customer experience, operational efficiencies & increased cost savings for the company and our driver/broker community.
- Review route/load plan within system and initiate adjustments to the plan as required, inclusive of appointment freight.
- Trigger optimization, if necessary to ensure P&D plan is aligned.
- Ensure all trailer and route planning in accordance with transportation laws and company policies regarding weight and weight distribution, cbing, transportation of dangerous goods are being followed
- Plan dock loading, unloading and staging locations as well as monitor and execute dock door assignments
- Monitor and review close times and productivity, noting trends to support improvement initiatives
- Ensure shipments are status coded when being added and/or removed from load plan
- Making suggestions for improvement in planning and dock processes for increased efficiency
- Other related duties as may be required
Your Skills & Experience:
- Minimum of two-three years’ experience in dock and/or P&D dispatch operations, preferably in the transportation industry
- Other experience in the transportation industry may be considered and in addition to dock/dispatch experience would be considered an asset.
- Strong communication skills in both English and French
- Advanced computer skills as well as experience with MS Office products and web based programs. Previous experience with Truckmate and Bringg is an asset
- Ability to work under tight deadlines in a fast paced environment
- Analytical thinker, able to analyze data and make operational decisions based on that data
- Strong sense of urgency and ability to respond to demands in a calm manner.
- Exceptional interpersonal and leadership skills to manage demands and resolve issues
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
- Results focused
Pickup And Delivery Planner
Day & Ross Inc.
LavalTransportation & Logistics Full-time
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Security Guard/2IC ( 2nd In Command) Full-time Job
Security & Safety CalgaryJob Details
We are seeking FULL TIME Security Guard /2IC for the Calgary area.
Are you passionate about public safety and career advancement opportunities in Security? If the answer is, “Yes!” then we have an exciting opportunity as a full time Security 2IC position.
Our Security 2IC position role offers an exciting and dynamic opportunity for those passionate about public safety, customer service, and professional growth. With guaranteed 40 hours per week, competitive pay, and a fast-paced environment, you’ll be at the forefront of providing exceptional security services. As a Security 2IC, you are responsible for training, reviewing video of incidents, monitoring alarms across Canada, and ensuring the safety and security of client sites. If you are a proactive, highly skilled security professional with a commitment to excellence, this role is your chance to make an impact and advance in the industry.
*Must have excellent verbal and written communication skills
*Must have minimum 2 years of Security/2IC experience
*2-3 or more years of security experience (preferred)
*Must have excellent computer skills
*Must have a valid Security Guard license
*Ability to train guards in daily tasks on a site
RESPONSIBILITIES:
- Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property its assets and personnel.
- Advises management on reactions to emergency and ensures subordinates respond appropriately.
- Uses computer systems and software to monitor sites and complete basic trainings.
- Monitors intrusion detection systems using automated alarm and video monitoring software.
- Conduct Video Reviews on request and document as needed.
- Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
- Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
- Controls access to client site or facility through the admittance process.
- Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
- Satisfies client needs by providing excellent customer service while minimizing risk to the client property and assets.
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.
QUALIFICATIONS:
- Must have valid provincial Security Guard License
- Must have a valid First Aid and CPR Certification
- Working knowledge of security operations and procedures
- Must have great verbal and written communication skills.
- 2-3 or more years of security experience (preferred)
- Ability to physically respond to all medical emergencies.
- Working knowledge of security operations and procedures
- Excellent organizational skills
- Able to write routine correspondence, including logs and reports.
- Basic computer skills such as the ability to use Microsoft Office.
- Able to walk, stand, and conduct patrols.
- Able to successfully complete additional training if required.
OTHER BENEFITS:
- Free uniform
- Virtual training
- On the job training
- Top industry rates of pay.
- Continuous learning opportunities
Security Guard/2IC ( 2nd In Command)
Securitas Canada
CalgarySecurity & Safety Full-time
19.88 - 20.90
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Specialized attendant, sanitation Full-time Job
General Category St. CatharinesJob Details
At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?
How you will make contributions that matter...
You are best suited for the role if you…
We support and care for our employees by providing them with…
Specialized attendant, sanitation
Saputo Diary
St. CatharinesGeneral Category Full-time
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Journeyman Electrician/Instrumentation Technician Full-time Job
Maintenance & Repair BrandonJob Details
Journeyman Electrician/Instrumentation Technician – Brandon MB
Overview of the role:
Reporting to the Maintenance Supervisor, the Electrician is responsible for the installation and maintenance of electrical and PLC systems in the plant.
Schedule: 12 hour Rotation – 6 – 6 Weekdays, days, nights and Weekends
Salary: $ 46.27/ hour + Trade Premium $1/hour, Shift Premium for hours worked from 6pm – 6am of $1.20/hour
*Those with an Instrumentation technician ticket and an Electrician ticket are eligible for the Dual Trade premium.
We support and take care of our employees and their families by offering:
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Vacation beginning May 1 2026
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Generous and complete benefit coverage with group insurance
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Group pension plan with employer contribution
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Employee Share Ownership Plan with an employer match
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Paid time off: Sick hours and volunteer day off
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Banking Overtime Hours
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Opportunity to contribute to a collective RRSP & TFSA
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Organized activities for employees and their families
How you will make contributions that matter:
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Read and interpret drawings, blueprints, schematic and electrical code specifications to determine layout of industrial electrical equipment installations
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Install, examine, replace or repair electrical wiring, receptacles, switch boxes, conduits, feeders, lighting and other electrical components.
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Test electrical and electronic equipment and components for continuity, current, voltage and resistance.
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Maintain, repair, install and test switchgear, transformers, switch meters, regulators and reactors.
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Maintain, repair, test and install electrical motors, generators, alternators, industrial storage batteries, hydraulic and pneumatic electrical control systems.
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Troubleshoot, maintain and repair industrial electrical and electronic control systems and other related devices.
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Conduct preventative maintenance programs and keep maintenance records
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Maintain and calibrate industrial instrumentation and related devices
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Communicating on a constant basis with plant personal
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Ensure that all work is performed safely while following OH&S, WCB, Food Safety and other Company regulations and procedures.
You are best suited for the role if you have the following qualifications:
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Electrician with a journeyperson ticket/license or certificate of qualification and or Instrumentation Technician ticket
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Excited and willing to work day & night shift (6 - 6) including weekends
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Proven hands-on experience within food industry or high-speed packaging plant (preferred)
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Electrical and PLC troubleshooting experience
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Able to work collaboratively with all departments
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Highly motivated initiator, able to work independently with minimum supervision
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Effective communication skills, able to complete computer-based workorders
Journeyman Electrician/Instrumentation Technician
Saputo Diary
BrandonMaintenance & Repair Full-time
46.27
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Level 1 - Maintenance Labourer Full-time Job
Maintenance & Repair GuelphJob Details
The Level 1 – Maintenance Labourer position, under the supervision and direction of the Maintenance Supervisor assist Millwrights and Maintenance Mechanics in day to day maintenance activities.
Powering Vehicles, Motion, Work, and Lives since 1966.
Performance Expectations
· Maintain systems to track, report, document and assist with scheduled preventative maintenance.
· Record coolant refractometer readings, top up machine oils, and record usage.
· Manage oil and coolant inventories.
· Housekeeping of storage area for fluids.
· Operate forklift and floor scrubber.
· Maintain equipment in a safe and clean manner.
· Ability to use CMMS (computerized maintenance and manufacturing system).
· Ensure compliance of maintenance instruction sheets and procedures.
· Attend maintenance daily meeting.
· Measure various physical properties using common measuring tools such as rulers, tapes, thermometers and scales.
· Evaluate condition of parts and equipment.
· Assess the safety of work environments.
Credentials
· High School Diploma or equivalent general education.
· Minimum one year experience in manufacturing.
· Able to observe warning signs, such as scan phrases and icons on caution and warning signs to identify hazards in work areas.
· Use computer-assisted design, manufacturing and machining, such as AutoCAD.
Desired Characteristics
· Perform tasks independently under direct supervision.
· Able to work in a team setting when necessary to install and overhaul larger pieces of equipment and complete industrial systems.
· Maintain continuous learning by reading manuals and bulletins.
What Linamar Has To Offer
· Opportunities for career advancement.
· Community based outreach supporting both local and global initiatives and charities.
· Social committees and sports teams.
· Discounts for local vendors and events, including auto supplier discounts.
Level 1 - Maintenance Labourer
Linamar Corporation Plc
GuelphMaintenance & Repair Full-time
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ScotiaMcLeod Administrative Associate - Halifax Full-time Job
Administrative Jobs HalifaxJob Details
As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets.
When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.
BRIEF INTRODUCTION
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Ensure effective client administration by managing all administrative processes and escalations requiring investigation
- Consistently demonstrate high levels of client service by:
- supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
- responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
- Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
- Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts
- Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Already duly registered as an Investment Representative (IR) with CIRO
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHAT’S IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills.
ScotiaMcLeod Administrative Associate - Halifax
Scotiabank
HalifaxAdministrative Jobs Full-time
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Customer Experience Associate - Anjou, QC (18.75 hours/week) Full-time Job
Customer Service MontréalJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele
Customer Experience Associate - Anjou, QC (18.75 hours/week)
Scotiabank
MontréalCustomer Service Full-time
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