All jobs for management

With general guidance from the Director, Facilities Services, the Manager, Facilities Operations is independently responsible for the planning, scheduling and delivery of day-to-day operations and maintenance of the campus facilities. The successful incumbent will foster strong collaborative relationships with a variety of internal and external stakeholders and continually monitor for process improvements.

Heavily centered on customer service, this position is responsible to ensure the universitys buildings and grounds are well maintained, are safe and comfortable places to learn and work, and provide an appealing first impressions.

Reporting directly to this position are a multi-disciplinary team including Foremen, Maintenance Workers, Groundskeepers, Facilities Workers, and Facilities Triage. Job Description:

ILLUSTRATIVE EXAMPLES OF DUTIES

Campus and Facilities Operations Provides leadership and direction to the Facilities Services team to ensure the effective operation, maintenance, and upkeep of campus buildings and grounds. Ensures facilities services are integrated, responsive, and delivered to a high standard of quality. Identifies service delivery gaps and develops strategies to address operational and customer needs. Implements initiatives to reduce operating costs while maintaining service quality. Conducts regular building inspections to assess workmanship, materials, equipment, and compliance with Occupational Health and Safety requirements. Monitors maintenance activities to ensure service requests are completed effectively and expected outcomes are achieved. Develops, administers, and manages facilities service contracts (e.g., janitorial services, confidential waste disposal), ensuring service levels, performance standards, and budgets are met. Reviews service contracts to identify operational efficiencies, improvement opportunities, and potential cost savings. Ensures building and grounds documentation is maintained and updated to reflect modifications and changes. Responds effectively to major building system failures, life safety incidents, property damage, and other urgent facilities-related issues. Develops and maintains operational protocols and conducts regular reviews to mitigate risk and ensure uninterrupted campus operations. Ensures facilities comply with applicable codes, regulations, bylaws, University policies, and departmental procedures. Liaises with local authorities and regulatory agencies regarding compliance matters and facilities systems connected to municipal infrastructure. People Management Provides leadership, coaching, mentorship, and guidance to staff, fostering accountability, collaboration, and continuous improvement. Establishes team and individual goals, monitors progress, and ensures alignment with departmental objectives. Ensures staff receive appropriate safety, technical, and operational training to perform their responsibilities effectively. Promotes a collaborative and customer-focused team environment that supports problem-solving and service excellence. Administers collective agreement provisions in consultation with Human Resources, including hiring, performance management, discipline, overtime, leaves, and grievance-related matters. Develops and implements recruitment, retention, onboarding, and staff development strategies to attract and retain qualified employees. Monitors employee performance and engagement, utilizing coaching, mentoring, and development opportunities to enhance effectiveness and growth. Administration Develops and implements strategic and operational plans and budgets for assigned areas in consultation with the Director, Facilities Services. Contributes to departmental strategic planning, including energy conservation initiatives, capital renewal planning, and identification of required system and equipment upgrades. Participates in the development, implementation, and administration of departmental policies, procedures, and operational standards. Represents the Department and/or the University on committees and working groups as assigned, including occupational health and safety committees. Maintains professional knowledge and expertise by reviewing industry developments, attending training and conferences, and maintaining relevant certifications and memberships. Assumes responsibilities of other Facilities Services management positions as required to support departmental operations. Performs other related duties as assigned by the Director, Facilities Services. REQUIRED KNOWLEDGE, ABILITIES AND SKILLS

Demonstrated ability to organize the work of a department; plan, schedule, direct, supervise, and evaluate the work of employees; oversee the work of trade contractors. Knowledge of building maintenance, custodial maintenance, fire protection systems and programs, safety and security programs, waste management, and recycling programs. Strong mentorship/training skills. Exceptional customer service focus. Personal style that builds a service-oriented team. Considerable knowledge of construction and maintenance trades, municipal bylaws, Worksafe BC regulations, and Building and Fire Codes. Demonstrated ability to interpret drawings and specifications for work related to building and maintenance trades. Demonstrated ability to prepare and manage budgets. Ability to write detailed reports. Ability to express views, ideas, and facts effectively both orally and in writing. Proficiency with various software relevant to facilities management and maintenance. Proven communication skills dealing with other University departments, employees, trades, and the general public. Ability to establish and maintain effective working relationships with senior management, faculty, staff, students, government agencies, accreditation bodies, and members of the general public. Ability to work under pressure and to meet deadlines and organizational requirements effectively. REQUIRED TRAINING AND EXPERIENCE

Completion of a Bachelors Degree in Public Administration, Business Management, Engineering, Facilities Management, or equivalent. Five or more years of recent progressive experience in facilities management including the direction of trades and/or construction personnel. Completion of a facilities management certificate or equivalent (APPA, BOMA, IFMA, LEED) desirable. REQUIRED CERTIFICATES, LICENCES AND REGISTRATIONS

Holds and continually maintains a valid class 5 British Columbia drivers license. Additional Details:

Our standard work week is Monday to Friday, 8:30am 4:00pm, or dependent on the needs of the department.

Posting Detail Information: Hours of Work Per Week - 35

With general guidance from the Director, Facilities Services, the Manager, Facilities Operations is independently responsible for the planning, scheduling and delivery of day-to-day operations and maintenance of the campus facilities. The successful incumbent will foster strong collaborative relationships with a variety of internal and external stakeholders and continually monitor for process improvements.

Heavily centered on customer service, this position is responsible to ensure the universitys buildings and grounds are well maintained, are safe and comfortable places to learn and work, and provide an appealing first impressions.

Reporting directly to this position are a multi-disciplinary team including Foremen, Maintenance Workers, Groundskeepers, Facilities Workers, and Facilities Triage. Job Description:

ILLUSTRATIVE EXAMPLES OF DUTIES

Campus and Facilities Operations Provides leadership and direction to the Facilities Services team to ensure the effective operation, maintenance, and upkeep of campus buildings and grounds. Ensures facilities services are integrated, responsive, and delivered to a high standard of quality. Identifies service delivery gaps and develops strategies to address operational and customer needs. Implements initiatives to reduce operating costs while maintaining service quality. Conducts regular building inspections to assess workmanship, materials, equipment, and compliance with Occupational Health and Safety requirements. Monitors maintenance activities to ensure service requests are completed effectively and expected outcomes are achieved. Develops, administers, and manages facilities service contracts (e.g., janitorial services, confidential waste disposal), ensuring service levels, performance standards, and budgets are met. Reviews service contracts to identify operational efficiencies, improvement opportunities, and potential cost savings. Ensures building and grounds documentation is maintained and updated to reflect modifications and changes. Responds effectively to major building system failures, life safety incidents, property damage, and other urgent facilities-related issues. Develops and maintains operational protocols and conducts regular reviews to mitigate risk and ensure uninterrupted campus operations. Ensures facilities comply with applicable codes, regulations, bylaws, University policies, and departmental procedures. Liaises with local authorities and regulatory agencies regarding compliance matters and facilities systems connected to municipal infrastructure. People Management Provides leadership, coaching, mentorship, and guidance to staff, fostering accountability, collaboration, and continuous improvement. Establishes team and individual goals, monitors progress, and ensures alignment with departmental objectives. Ensures staff receive appropriate safety, technical, and operational training to perform their responsibilities effectively. Promotes a collaborative and customer-focused team environment that supports problem-solving and service excellence. Administers collective agreement provisions in consultation with Human Resources, including hiring, performance management, discipline, overtime, leaves, and grievance-related matters. Develops and implements recruitment, retention, onboarding, and staff development strategies to attract and retain qualified employees. Monitors employee performance and engagement, utilizing coaching, mentoring, and development opportunities to enhance effectiveness and growth. Administration Develops and implements strategic and operational plans and budgets for assigned areas in consultation with the Director, Facilities Services. Contributes to departmental strategic planning, including energy conservation initiatives, capital renewal planning, and identification of required system and equipment upgrades. Participates in the development, implementation, and administration of departmental policies, procedures, and operational standards. Represents the Department and/or the University on committees and working groups as assigned, including occupational health and safety committees. Maintains professional knowledge and expertise by reviewing industry developments, attending training and conferences, and maintaining relevant certifications and memberships. Assumes responsibilities of other Facilities Services management positions as required to support departmental operations. Performs other related duties as assigned by the Director, Facilities Services. REQUIRED KNOWLEDGE, ABILITIES AND SKILLS

Demonstrated ability to organize the work of a department; plan, schedule, direct, supervise, and evaluate the work of employees; oversee the work of trade contractors. Knowledge of building maintenance, custodial maintenance, fire protection systems and programs, safety and security programs, waste management, and recycling programs. Strong mentorship/training skills. Exceptional customer service focus. Personal style that builds a service-oriented team. Considerable knowledge of construction and maintenance trades, municipal bylaws, Worksafe BC regulations, and Building and Fire Codes. Demonstrated ability to interpret drawings and specifications for work related to building and maintenance trades. Demonstrated ability to prepare and manage budgets. Ability to write detailed reports. Ability to express views, ideas, and facts effectively both orally and in writing. Proficiency with various software relevant to facilities management and maintenance. Proven communication skills dealing with other University departments, employees, trades, and the general public. Ability to establish and maintain effective working relationships with senior management, faculty, staff, students, government agencies, accreditation bodies, and members of the general public. Ability to work under pressure and to meet deadlines and organizational requirements effectively. REQUIRED TRAINING AND EXPERIENCE

Completion of a Bachelors Degree in Public Administration, Business Management, Engineering, Facilities Management, or equivalent. Five or more years of recent progressive experience in facilities management including the direction of trades and/or construction personnel. Completion of a facilities management certificate or equivalent (APPA, BOMA, IFMA, LEED) desirable. REQUIRED CERTIFICATES, LICENCES AND REGISTRATIONS

Holds and continually maintains a valid class 5 British Columbia drivers license. Additional Details:

Our standard work week is Monday to Friday, 8:30am 4:00pm, or dependent on the needs of the department.

Posting Detail Information: Hours of Work Per Week - 35

Reporting to the Director of DTO and Cybersecurity, Digital Technology Services, (DTS) and a part of the Associate Vice President (AVP) DTS leadership team, the Manager, Cybersecurity Operations leads the cybersecurity team that provides security operations, incident response, and security controls to digital solutions across the university.

This role will have the opportunity to influence and drive lasting efforts in the University’s digital transformation, with significant student and employee impact through the management and monitoring of a robust cybersecurity program and development of policies relating to digital solutions. In close alignment with university wide strategy, critical components of this position include updates to the Cybersecurity strategy, risk management framework, vulnerability management program, Cybersecurity protection, Cybersecurity access controls, Cybersecurity detection and incident response plan. The role requires a strong focus on building and maintaining relationships both across the CapU community and externally with sector colleagues and vendors.

Job Description:

KEY RESPONSIBILITIES

• In consultation with the Director, DTO and Cybersecurity, plans, implements, and manages security controls, operations, and response activities guided by cybersecurity frameworks, critical security controls, and the National Cybersecurity Assessment (NCA) framework.
• Develops and maintains cybersecurity training materials and manages role-based cybersecurity training programs. Monitors and reports on cybersecurity training compliance across the university community.
• Conducts follow-up with university community members who are not compliant with training requirements, including managing refresher training programs.
• Proactively contributes cybersecurity expertise to technical assessments for all digital solutions being considered within the digital ecosystem. This includes providing security requirements and conducting cybersecurity evaluations for RFP processes.
• Develops and manages the cybersecurity components of technical assessments.
• Leads and coordinates responses to cybersecurity alerts and incidents, including the implementation, maintenance, and review of cybersecurity incident response plans.
• Identifies and selects appropriate cybersecurity monitoring tools to ensure comprehensive security coverage across the digital ecosystem.
• Proactively monitors the digital ecosystem using industry-standard tools to detect malware, suspicious activity, and security breaches across networks, services, and applications.
• Updates cybersecurity processes and tools to continuously improve the program. Collaborates closely with cybersecurity program managers to ensure cybersecurity and DTS policies, guidelines, and controls are reviewed and maintained annually.
• Identifies, manages, and responds to security breaches, coordinating with DTS leadership to ensure appropriate resources and communication plans are in place.
• Manages and follows up on risks identified through security operations, training, and technical assessments to ensure risks are mitigated and resolved.
• Analyzes, investigates, and evaluates emerging cybersecurity technologies, software trends, and product roadmaps to assess impacts on the DTS roadmap.
• Builds and maintains working relationships and partnerships across the university community and broader sector, providing expert advice on committees, initiatives, and external communities of practice.
• Manages vendor relationships, including the development of RFPs, evaluation of proposals, and oversight of vendor performance, support agreements, and licensing.
• Contributes to team development through mentorship and knowledge sharing to support the growth of cybersecurity skills and expertise within the team.

KEY COMPETENCIES
Job knowledge: knowledge and experience with cybersecurity best practices; demonstrates proven leadership experience in developing strategies, plans, programs and policies related to the delivery of cybersecurity strategy and operations.
Service focus: understands the role of cybersecurity and digital solutions, and how change affects teams and processes; delivers services that align with the DTS roadmap that support the university’s key priorities of exceptional student and employee experience.
Result oriented: feels personally committed and accountable to deliver results quickly, accurately, and effectively; uses thoughtful judgement when responding to situations that are not going well and uses foresight to overcome obstacles.
Initiating action / taking initiative: embraces a continuous improvement mindset in an ongoing effort to improve services and processes; readily acts consistent within departmental or university objectives; volunteers readily and takes independent actions when appropriate.
Leadership and supervisory abilities: encourage and supports cross-functional, high performing teams; attracts and selects the best talent; coaches and inspires people; sets expectations, recognizes achievement, and proactively manages conflict. 
Problem solving and decision-making: ability to understand complex systems and processes and find diverse solutions to stubborn problems; makes clear, consistent, and transparent decisions; acts with integrity in all decision making.
Strategic planning and organizing: Demonstrated capacity to develop and implement strategies, tactical plans, policies, and procedures. Experience managing a cybersecurity 
program.
Employee development: achieve desired organizational results by encouraging and supporting the contribution of others; modeling positive leadership behaviours, including integrity, honesty, a sense of urgency and leading by example.

REQUIRED EDUCATION/TRAINING AND EXPERIENCE

• 5+ years of relevant professional experience, with 1 years in a recent leadership role with direct responsibility for a cybersecurity program, preferably in a public sector environment.
• Demonstrated experience in leading a cybersecurity program.
• Demonstrated experience and knowledge of cybersecurity processes, tools, and procedures, including policies and establishing governance structures.
• A bachelor’s degree
• Industry relevant designations such as CISSP, CISA, CRISC, ITIL, TOGAF.
• Experience with the ITIL framework and ITSM best practices, tools, and techniques; ITIL certification is an asset.
• Broad technical knowledge relating to cybersecurity practices, including patching, firewalls, network configurations, phishing, and software deployment.
• Demonstrated experience in effectively communicating and presenting cybersecurity risks to varies levels within an organization.
• Demonstrated experience in developing policies relating to a digital technology department, including cloud based.
• Completion of a criminal record check

Additional Details:

Our standard work week is Monday to Friday, 8:30am – 4:00pm, or dependent on the needs of the department.

Hours of Work Per Week:

35

Reporting to the IT Director, Software Services, the Senior Manager, Development is a key member of the Software Services leadership team and is responsible for providing strategic direction and leadership for all development and database administration for corporate and business applications across liquor and cannabis retail and wholesale.

The Senior Manager is focused on driving innovation, implementing governance frameworks, and overseeing systems development while ensuring alignment with the organization's objectives. Key areas of responsibility include DevSecOps, Cloud Technologies (Azure), Oracle Service Bus (OSB), Automation, AI/Machine Learning, and Database Management. The role also emphasizes governance, security, and strategic oversight of development and database operations.

A criminal record check is required.

The successful candidate must have the ability to travel within the Province of British Columbia and work at remote locations such as distribution centers as required.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for permanent or temporary future opportunities may be established.

Position requirements:

Education and Experience:

• Degree in computer science or a related field with six (6) years of recent, related experience*.

OR

• An equivalent combination of education and experience may be considered, i.e., diploma, certificate or formal coursework in computer science or related field with eight (8) years of recent, related experience*.

*Recent, related experience must have occurred in the last ten (10) years and must include the following:

• Experience leading software development teams with a strong focus on development, security, and operations (DevSecOps), Cloud Technologies (such as Azure or AWS), and automation.
• Experience in managing complex projects that involve development and database engineering teams, ensuring secure and efficient delivery of software and data solutions.
• Experience with large scale ERP systems and integration of on-premise and SaaS solutions.

Preference may be given to those candidates with any of the following:

• Experience in successfully delivering large-scale Enterprise Resource Planning (ERP) projects.
• Experience in integrating artificial intelligence/machine learning (AI/ML) technologies to drive innovation and enhance development and database processes.
• Experience with Oracle Service Bus (OSB) and Azure Cloud Architecture for both applications and databases.
• Experience in a wholesale and/or retail environment.

Application instructions:

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered:

• A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
• Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

For specific position-related enquiries, please contact Jennifer Robinson, HR Advisor at [email protected].

Reporting to the Senior Manager, People Analytics and Workforce Planning, and as a strategic member of the broader HR team, the Senior Advisor, People Insights and Workforce Intelligence serves as a trusted consultant and insights partner to business leaders and HR stakeholders across BCI. 

This role transforms complex workforce data into compelling strategic narratives that drive organizational decision-making. The Senior Advisor serves as an internal consultant, leveraging advanced analytics, predictive modelling, and workforce intelligence to anticipate talent challenges, identify opportunities, and provide actionable recommendations aligned with BCI's business strategy and investment objectives.

PEOPLE ANALYTICS AND WORKFORCE PLANNING   

The People Analytics and Workforce Planning team provides strategic oversight and tactical administration of all people data, including HR Technology such as the Human Resources Information System (HRIS - Workday), as well as people analytics and workforce planning programs. The team works closely with all other HR Centers of Excellence (COE) to provide the tools, analytics, and data-driven insights that support current and future business needs. 

DEPARTMENT DESCRIPTION

The Human Resources department provides HR leadership across BCI, in direct support of investment return objectives and delivering on BCI’s strategic ambitions of Driving Sustainable Growth, Accelerating Innovation and Operating on a Global Scale.

What you Bring

Must have:

• 10+ years of progressive experience in people analytics, workforce intelligence, or organizational insights roles 

• 8+ years of experience in a consultative or advisory capacity, partnering with senior leaders and business stakeholders 

• Relevant post-secondary degree or equivalent in related field (data analytics/science, economics, industrial-organizational psychology, statistics, organizational behaviour, human resources, business administration) 

• Advanced degree (Master's) in related field strongly preferred 

Technical Expertise: 

• Expert knowledge of predictive analytics, statistical modelling, and workforce forecasting methodologies 

• Advanced proficiency with Business Intelligence and analytics platforms (Power BI, Tableau, Prism, or equivalent) 

• Strong familiarity with machine learning applications in workforce prediction and talent analytics 

• Demonstrated experience with Human Resources Information Systems (HRIS), particularly Workday  

Core Competencies: 

• Exceptional storytelling and data visualization skills with the ability to translate complex analytics into compelling business narratives 

• Proven track record of delivering strategic insights and recommendations that influenced organizational strategy 

• Deep understanding of workforce planning principles, organizational design, and talent market dynamics 

Interpersonal & Communication Skills: 

• Outstanding presentation and facilitation skills with experience presenting to C-suite, board-level, and senior executive leadership audiences 

• Consultative mindset with proven ability to build credibility and trust with senior stakeholders 

Industry Knowledge: 

• General understanding of the investment industry and asset management preferred 

• Knowledge of workforce trends in financial services and competitive talent markets 

• Familiarity with regulatory requirements related to workforce data privacy and protection

 What you get to do

Strategic Consultancy & Advisory (30%) 

• Serves as a strategic advisor and thought partner to business leaders, HR Centers of Excellence, and the executive and senior management team on workforce challenges and opportunities 

• Conducts deep-dive analytical studies on critical talent questions, organizational effectiveness, and workforce trends 

• Partners with business units to diagnose workforce issues, identify root causes, and recommend evidence-based solutions 

• Provides consultative guidance on organizational design, restructuring, and workforce optimization initiatives 

• Acts as subject matter expert on people insights, advising on implications of business decisions on the workforce 

Workforce Intelligence & Predictive Modelling (25%) 

• Develops and maintains sophisticated predictive models for workforce forecasting, including attrition risk, succession gaps, and talent pipeline health 

• Creates forward-looking workforce scenarios and simulations to support strategic planning and business case development 

• Conducts advanced statistical analyses to identify leading indicators of organizational performance and talent risks 

• Partners with the Financial Planning and Analytics team to integrate workforce intelligence into business forecasting and planning cycles 

Insight Generation & Storytelling (25%) 

• Transforms complex data and analytics into compelling stories that drive understanding and action 

• Creates executive-level dashboards, visualizations, and strategic briefs that communicate key workforce insights 

• Develops Management Information (MI) reports with strategic commentary and actionable recommendations for senior leadership 

• Produces thought leadership content on workforce trends, best practices, and emerging analytics methodologies 

• Presents insights and recommendations to executive audiences, including the CEO/CIO, the senior leadership team, and the board committees 

Data & Reporting Support (20%) 

• Oversees data quality and integrity for key workforce metrics and analytics platforms 

• Defines and maintains a strategic HR metrics framework and reporting standards 

• Partners with HR Technology and Data and Analytics teams to optimize data structures and reporting capabilities.