All jobs within 50 km around Saskatoon

This position assists in leading a diverse team of staff that delivers programs for the operation and maintenance of the City’s municipal infrastructure.

Duties & Responsibilities

• Plans, designs, schedules, and manages engineering work related to operation and maintenance of the City’s municipal infrastructure, including preparation of yearly operating budget projections for area.  
• Prepares detailed designs and selects materials, supervises the drafting of plans, prepares specifications and tender documents.   
• Obtains approvals from regulatory agencies, prepares cost estimates, reviews tenders and prepares recommendations, provides contract administration and ensures compliance with civic and provincial safety regulations.  Establishes, develops and recommends business strategies and policies to provide the most cost efficient delivery of programs.
• Prepares regular and comprehensive progress and financial status reports, prepares written reports for infrastructure preservation, maintenance and operations. Compiles policy, procedure and quality standards manuals.
• Plans, directs and administers the collection and analysis of data related to the condition and capacity of infrastructure systems.
• Conducts the analysis of operating problems and develops and recommends solutions. Reviews, monitors and assess performance outputs to meet documented level of service standards, operational procedures, and occupational health and safety procedures.
• Investigates, evaluates and recommends acceptance of new or alternate technologies. Research and develop operational policies and is responsible for coordinating and monitoring these policies. 
• Performs other related duties as assigned.

Qualifications

•    A degree in engineering and registered or eligible for registration as a professional engineer with the Association of Professional Engineers and Geoscientists of Saskatchewan (APEGS) OR registered as an engineering licensee with appropriate scope of practice with APEGS. 
•    Four to six years’ progressively responsible professional engineering experience in a municipal or similar environment 
•    Thorough knowledge of principles and practices of municipal engineering.  
•    Thorough knowledge of quality assurance and quality control practices.
•    Considerable knowledge of the corporate safety policy, collective agreements, letters of understanding, Provincial occupational health and safety regulations, legislation and applicable bylaws, engineering standards and specifications. 
•    Knowledge of asset management principles.
•    Ability to identify, analyse and resolve problems with minimal supervision. 
•    Ability to use various software packages such as databases and custom software packages.
•    Ability to establish and maintain effective working relationships with City officials, staff, representatives of other agencies, and the public.
•    Possession of a valid Saskatchewan Class 5 Driver’s Licence.
•    Current driver’s abstract from SGI demonstrating a safe driving record.
 

This position oversees the staffing, scheduling, preventative maintenance, repairs, and day to day operations of the maintenance section of the Logistics division of the Saskatoon Fire Department.

Duties & Responsibilities

• Supervises assigned staff; assists with hiring, establishes work assignments, assesses staffing needs, identifies and pursues other resources if necessary.  Plans staff development and assists with performance management.
• Manages, coordinates and schedules the activities of employees who repair and maintain protective equipment.
• Prioritizes unplanned and scheduled work to meet service level requirements.
• Coordinate work activities with vendors and internal customer groups including ordering, purchasing, and warranty follow up when necessary. 
• Ensure completion of unplanned work, scheduled preventative maintenance, supports new fleet and apparatus commissioning, end of life unit disposal, and repair/maintenance records for all protective equipment. 
• Participates in the investigation and analysis of workplace accidents, report’s findings and recommends corrective action.
• Directs staff in the proper and safe handling and operating procedures of shop equipment, tools and related materials and chemicals.
• Ensures full and proper recording of all related maintenance and safety records. 
• Provides report updates on the progress of maintenance activities related to protective equipment, shop equipment, and tools.
• Assists with the coordination, planning and delivery of skills, upgrading and training programs for maintenance staff. Conducts research, plans, organizes, and implements training requirements to improve safety, performance, and efficiency of maintenance operations.
• Assists with the development of scheduling, writing, and implementing policy and procedures.
• Assists with budget preparation and administration.
• Performs equipment repairs  to ensure level of service is maintained.
• Supports and promotes the health and safety of employees and the general public in accordance with the Saskatchewan Employment Act, Saskatchewan Health Regulations and Standards, Occupational Health & Safety Regulations and the City of Saskatoon’s administrative Occupational Health & Safety policies and departmental procedures.  Maintains and monitors programs which affect public and employee health and safety.
• Performs other related duties as assigned.

Qualifications

•    Grade 12 education or equivalent.
•    Four to six years' supervisory experience related to equipment maintenance and repair.
•    Current certification in the following, MSA G1 SCBA maintenance repair, Bauer Compressor technician level II, APEX SCUBA Service Technician, InterSpiro Level C full face mask, Quantitative Fit Test, Assurance of Breathing Gas Quality (Air Sample Certified) Swagelok Tube fitting (high pressure), Lion Apparel Inspector, Compressed Gas Oxygen safe handling certified. 
•    Must maintain current or equivalent certifications and continue in on-going education to support staff and SFD level of service requirements. 
•    Successful completion of corporate supervisory training within one year of hire date.
•    Successful completion of Occupational Health and Safety Level 1 & 2 within one year of hire date.
•    Possession of a valid 5 driver’s license.
•    Current driver’s abstract from SGI demonstrating a safe driving record. 
•    Extensive knowledge of the standard practices, methods, materials, tools and equipment relating to firefighting equipment.
•    Demonstrated ability to apply management principles and techniques to procure and maintain protective equipment.
•    Ability to plan, direct and coordinate the work of subordinates.
•    Ability to recognize potential hazards and take measures to remove them.
•    Knowledge of computer applications including maintenance management systems, spreadsheets, data bases and electronic mail.
•    Ability to communicate effectively both orally and in writing.
•    Ability to work in a team environment and to establish and maintain effective working relationships with co-workers, other civic departments, suppliers, and shipping agencies.
•    Demonstrated skill in the use of computer using the Microsoft Office Suite. 
 

Under the supervision of the Service Saskatoon Customer Care Centre Supervisor, this position is responsible to provide support and information to customers regarding civic programs and civic services to ensures an exceptional customer experience. 

Duties & Responsibilities

• Receives, documents and responds to a variety of emergent and non-emergent customer inquiries, service requests, concerns and complaints through various communication networks. Compiles, records and tracks customer feedback.  
• Communicates information to the citizens verbally and in writing ensuring responses are communicated as outlined within corporate processes and established service levels.   
• Provides 24 hour – 7 days a week program and service support for the Citizens of Saskatoon.
• Provides professional in-person customer service and customer care by educating citizens on availability and use of online services. 
• Utilizes all functions within and supports training of the Customer Relationship Management (CRM) system. Manages and maintains information in the corporate knowledge database.
• Updates communication for service alerts on the City website.
• Responds to or redirects customer inquiries to the appropriate department and performs customer call backs after inquiry investigations, or as requested by Supervisor.  
• Receives and dispatches work to field staff, prioritizes calls according to urgency and importance and communicates with emergency services, as required. 
• Dispatches crews, vehicles or other field units to appropriate locations by use of radio, phone or computer. Monitors the route and status of field units to prioritize work schedule. Provides field units with information about work orders, traffic, obstacles, and requirements. 
• Acts as a liaison with scheduling groups and field staff to ensure work is completed and arranges overtime callouts as determined by established protocol.
• Contacts Management on-call groups during emergency situations and for approval of additional staff in order to maintain service levels, 
• Provides suggestions and feedback to improve services offered, departmental processes and procedures citizen services-based knowledge and experience. 
• Assists with the training of new staff, as required.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements: 

• Graduation from a business college

Or

• Graduation from a one-year post-secondary business-related program.
• Four years’ related customer service and operational dispatch experience, including resolving concerns of customers and experience working in a customer service business systems Hosted Contact Centre and CRM.
• Typing speed of 55 w.p.m.
• Successful completion of, or ability to successfully complete customer service training.

Knowledge, Abilities and Skills: 

• Knowledge of office principles, procedures and systems.
• Knowledge of business English and arithmetic.
• Knowledge of fundamental concepts, best practices, methods and/or tools used to store and deliver information such as interactive media, social media, or publication.
• Ability to work as a team member with minimal supervision.
• Ability to communicate effectively, orally and in writing.
• Ability to remain calm and composed when faced with emergent situation
• Ability to deal courteously, tactfully and effectively with customers.
• Ability to perform multiple tasks at one time.
• Ability to research, analyse and interpret information in accordance with established policies and procedures.
• Ability to solve problems independently.
• Ability to establish and maintain effective working relationships with the public, contractors and civic employees.
• Skill in the care and use of office equipment, including computers, with Microsoft Office software, and online computer terminals.

Additional Requirements

Shift work and weekend work will be involved.

Under supervision of the Supervisor X, this position maintains and repairs a variety of vehicles and equipment.

Duties & Responsibilities

• Reviews work orders, carries out repairs and preventative maintenance on a variety of vehicles and equipment.
• Inspects vehicles and equipment, including road tests where necessary, and tests various systems and components to determine specific problems.
• Adjusts, repairs and replaces parts and components of vehicles and equipment using hand tools and other specialized equipment.
• Tests and adjusts repaired systems to manufacturer's performance specifications.
• Performs a variety of preventative maintenance and safety inspections, such as SGI inspections, to meet regulatory requirements.
• Diagnoses and repairs a variety of mechanical, electrical, pneumatic and hydraulic systems and associated components.
• Performs minor fabrication and welding duties as required.
• Completes required documentation such as inspection forms, service reports, etc.
• Supports and promotes the health and safety of employees and the general public in accordance with the Saskatchewan Employment Act, Saskatchewan Health Regulations and Standards, Occupational Health & Safety Regulations and the City of Saskatoon’s administrative Occupational Health & Safety policies and departmental procedures.  Maintains and monitors programs which affect public and employee health and safety.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements:

• Grade 12 education.
• Possession of a valid provincial or inter-provincial Journeyperson designation in Automotive, Truck and Transport, or Heavy-Duty mechanics. Possession of a recognized Apprenticeship Certificate is preferred.
• Five years of Journeyperson experience with vehicles, large equipment and heavy-duty truck repairs.
• Possession of a valid Saskatchewan Class 3A Driver's Licence.
• Current driver’s abstract from SGI demonstrating a safe driving record.
• Possession of WHMIS training certificate, training provided upon hire.

Knowledge, Skills and Abilities:

• Considerable knowledge of the operation and use of current test equipment.
• Knowledge of the occupational hazards and safety precautions of the trade.
• Knowledge of electronic engines, transmissions, hydraulics, air/hydraulic brakes and other on-board vehicle systems.
• Ability to work with minimal supervision, individually or as a team member.
• Ability to comprehend technical service manuals and bulletins.
• Ability to process and complete all required forms and reports.
• Demonstrated skills in welding and fabrication.
• Skill in the operation of a computer.

Job Summary

Under the supervision of the Administration Coordinator this position provides payroll, accounting, administrative and clerical support.

Duties & Responsibilities

• Verifies, enters and maintains payroll related documents and records, including daily attendance and staff entitlements. Produces required payroll related reports, and responds to related inquiries.
• Supports cross checking purchasing transactions, entering required information and preparing paperwork to process accounts payable invoices. Maintains spreadsheets and balances accounts to the general ledger.  Prints and distributes general ledger reports and variance reports for the Division.
• Assist with maintaining and reconciles budget spreadsheets to the Corporate GL reports, assigns GL number to invoices and records invoices totals to assigned spreadsheets.
• Monitors and communicates budget variance to Management.
• Acts as liaison between external vendors, civic departments and boards; maintains related files and records, completes purchase orders, verifies charges and assigning billing information. 
• Performs reception and support duties including receiving and directing in-person and telephone enquiries, types, formats, proofreads and processes a variety of correspondence from written copy and electronic sources, produces reports, books meeting and required space and provides meeting support including taking and transcribing minutes, opens and distributes mail and orders and maintains stationary supplies..
• Maintains divisional information on Corporate SharePoint Site including processes, procedures and organization charts.
• Verifies, enters and maintains database records to support employee and vendor management
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements

• Graduation from a business college.
• Two years’ diversified and progressively responsible experience using Microsoft Office applications, including one year of payroll and one year of accounting experience.  

Knowledge, Abilities, and Skills

• Knowledge of generally accepted accounting principles, concepts and procedures.
• Knowledge of general payroll procedures and terminology.
• Knowledge of modern office practices and procedures.
• Knowledge of business English and arithmetic.
• Ability to establish and maintain effective working relationships.
• Ability to accept new challenges by continuous learning.
• Ability to work effectively in a team environment.
• Ability to make and accept responsibility for decisions.
• Ability to prioritize tasks.
• Ability to communicate effectively orally and in writing.
• Demonstrated skill in the operation of office equipment, including a computer with Windows-based word-processing and spreadsheet software (Microsoft Office).
   

Job Summary

This position consults with relevant divisions in the Corporation to identify potential solutions for business problems, establish project priorities and recommend strategies for implementation and integration of projects, specific to the areas of ERP ABAP (e.g. SAP workflow, reports, enhancement, forms, etc.), ERP Integration (e.g. SAP Business Technology Platform – BTP), and ERP user experience (e.g. SAP Fiori, etc.)

Duties & Responsibilities

• Consults with relevant divisions to determine Corporate information needs and system requirements, and plays a key role in managing relationships with the divisions, including advising other divisions on available IT services and solutions.
• Provides advice and consultation to other divisions regarding gathering business requirements and preparing departmental computing plans, project prioritisation and the maintenance of the Corporate Long-Range Systems Plan.
• Recruits, directs, supervises, trains, and evaluates performance of assigned staff, including review and approval of ERP development and ERP support work delivered by the respective ERP application support partner.
• Conducts feasibility studies and recommends alternatives; identifies system requirements for implementation; and develops a statement-of-requirements document.
• Reviews the potential of information systems projects and provides consultation regarding the development of systems, including ERP roadmap and technology advancement in the areas of ERP ABAP (e.g. SAP workflow, reports, interface, conversion, enhancement, forms, etc.), ERP Integration (e.g. SAP Business Technology Platform – BTP), and ERP user experience (e.g. SAP Fiori, etc.).
• Supports the lifecycle of a project from developing business case, initiates, plans and controls projects, and prepare forecasts of short- and long-term projects, including the successful execution of ERP upgrades, ERP service pack updates, ERP change release cycles, and future ERP products in the areas of ERP ABAP (e.g. SAP workflow, reports, enhancement, forms, etc.), ERP Integration (e.g. SAP Business Technology Platform – BTP), and ERP user experience (e.g. SAP Fiori, etc.).
• Plans and manages studies to identify productivity improvements through effective management techniques and tools.
• Obtains consensus on the priority of projects; recommends the resources to meet goals; and oversees the implementation of projects.
• Maintains current knowledge of technological advancements as they pertain to departmental and corporate requirements.
• Assists with planning and managing the maintenance and revision of Corporate information systems, capability and practice, standards, procedures, architecture, framework, and the use of new methods.
• Assists with the integration of data within the Corporation.
• Performs other related duties as assigned.

Qualifications

Education, Training, and Experience Requirements

• Degree in computer science, commerce, business administration or related discipline.
• Seven to nine years’ experience in information services, SAP ABAP (Workflow, Report, Interface, Conversion, Enhancement, Forms, etc.), SAP BTP, SAP Fiori., including three years' experience as a Systems Analyst.

Knowledge, Abilities, and Skills

• Thorough knowledge of information processing hardware and software, including knowledge of current innovations.
• Thorough knowledge of the principles of organization, management and administration.
• Ability to exercise a high degree of initiative and to work independently.
• Ability to analyze diverse systems.
• Ability to communicate effectively, orally and in writing, including the ability to prepare and present presentations of a specialized nature.
• Demonstrated project management skills.
• Demonstrated effective interpersonal skills, including the ability to relate with all levels of the organization and external contacts.

Requires Security Check

Under supervision of the Customer Service Manager, this position provides direction and support to other Customer Service Representatives as well as providing support to the Customer Service Manager.

Duties & Responsibilities

• Performs the duties of a Customer Service Representative.
• Provides daily direction, mentorship, training and on-floor support to Contact Centre staff.
• Acts as the first point of escalation for resolving complaints and complex issues in areas relating to utilities, property tax, parking permits, parking tickets, pet licensing, etc.
• Researches and responds to complex customer and staff issues related to utilities, property tax, parking permits, parking tickets, pet licensing, etc.
• Liaises with internal stakeholders, including Service Saskatoon, Saskatoon Light & Power, Saskatoon Water, Community Standards, etc. to resolve customer issues.
• Provides support to the Customer Service Manager, including processing Call Monitoring Calls for evaluation.
• Reviews and makes recommendations regarding process improvements related to customer service activities in Corporate Revenue.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements

• Graduation from a business college 

           OR

• Graduation from a one year, post-secondary business related program.
• Five years’ progressively responsible experience resolving concerns of external customers and processing automated transaction data, including a minimum of two years’ current customer service experience in City utilities and taxes using the City’s Customer Information System (CIS).

Knowledge, Abilities and Skills

• Considerable knowledge of corporate policies, procedures, Civic Bylaw and Provincial Acts as they relate to services offered by Corporate Revenue.
• Knowledge of data processing methods and procedures.
• Demonstrated ability to deal respectfully, courteously and tactfully with external agencies, other civic employees, and the public in difficult circumstances.
• Demonstrated ability to communicate effectively, orally and in writing.
• Demonstrated ability to multi-task, meet deadlines, and manage several concurrent priorities
• Ability to effectively provide guidance and training to staff.
• Ability to research, analyze and interpret information in accordance with established policies and procedures.
• Ability to solve problems independently.
• Skill in the use of a computer using the Microsoft Office Suite.

Requires Security Check