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Schedule: 7am - 3pm Tuesday - Saturday 

The Dispatcher is responsible for dispatching units to pick up and deliver freight, monitor the performance of drivers and ensure customer timelines are adhered to. Part of this job is on efficient utilization, management and performance of our trailer bank Refers, Dry Vans and Long Combination Vehicles allowing the company to efficiently move optimized loads and achieve on-time service to all customers and terminals.

How You’ll Help: 

• Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer. 
• Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments. 
• Answer phones from drivers and customers. 
• Review yard check to ensure freight is not missed and trucks are on schedule. 
• Coordinate drivers to come back for second round of deliveries. 
• Coordinate daily P&D requirements. 
• Monitor driver performance and report finding to manager. 
• Identify areas for improvement and efficiencies. 
• Perform clerical duties for compliance and broker pay as required. 
• Other related duties as may be required.  

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (Supply Chain or Logistics Management, or a combination of education and experience. 
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial. New graduates or current students are welcome. 
  • Communication skills - advanced
  • Computer skills – accuracy, MS products, AS400, web based programs
  • Demonstrated customer relationship skills
  • Able to work deadlines in high transactional environment
  • Ability to champion business needs in a collaborative manner to colleagues
  • Strong sense of urgency and ability to respond to demands in a calm manner.
  • Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, co-workers, etc.
  • Ability to work independently; a self-starter
  • Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies. 
  • Ability to work a flexible work schedule
  • Results focused

The Accounts Payable Coordinator is responsible for the payment of approved interline invoices in accordance with audit criteria and company policies.

How You'll Help:

• Maintaining inboxes of incoming invoices to process 
• Match invoices to purchase orders for payment 
• Enter invoices into Coupa for approval 
• Review and audit invoices for basic requirements including proper approvals for payment
• Update Operations and vendors regarding payment inquiries
• Liaise with Operations and Director-Vendor Management on Interline agreements
• Identify issues and escalate as required (to action, update our SOP’s & to learn)
• WCB reporting and provided updated clearance certificates of vendors and reconciliation of vendor spend per month.
• Maintain signature templates and signing authority per approved by finance
• Review and audit payments before release to vendor
• Pull reports for broker pay to process deductions 
• Other related duties as may be required

Your Skills & Experience:

• Post-secondary education in accounting or business administration. (considered an asset) 
• A suitable combination of education and/or experience may be considered
• Minimum of one year experience in accounts payable or another computerized accounting function in a fast paced environment, preferably in the transportation industry.
• A suitable combination of education and/or experience may be considered.
• Experience in AS400 an asset.
• Excellent computer skills including MS Office , specifically excel
• Excellent communication (verbal and written) skills.
• Strong interpersonal and customer service skills. 
• Strong analytical and problem solving skills, particularly with numbers
• Understanding of accounting gl’s and taxes is considered an asset
• Detail orientated with the ability to work accurately in a high volume, fast paced environment. 

Responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload orders. 

How You’ll Help

• Maintain a healthy working relationship with assigned client base.
• Communicate with the terminals to ensure continued on-time service.
• Build customer trips in our Truck Mate system.
• Schedule delivery appointments to increase “load & go”/direct delivery system.
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Answer general customer service inquiries related to truckload shipments.
• Oversee truckload traffic flow for customers shipping full loads.
• Complete daily tracking reports.
• Other duties related to truckload customer service as may be required.

Your Skills & Experience: 

• Minimum high school diploma; post-secondary education in business, logistics or administration is a strong asset.
• An equivalent combination of education and experience may also be considered.
• Previous customer service experience in the transportation industry is a strong asset. 
• Advanced communication skills – both verbal and written.
• Strong computer skills, particularly MS Office, Excel and Outlook, as well as web based products and an aptitude for learning new software.  Knowledge and /or experience with Truck Mate and Sales Force is a strong asset.
• Accuracy in keyboarding and data entry.
• Demonstrated customer service skills.
• Strong conflict resolution skills.
• Ability to manage deadlines and work independently in a fast paced, high transactional environment.
• Analytical with strong problem solving skills.

Planning, organizing, and monitoring runs and deliveries in order to ensure the most timely and efficient movement of trucks and to minimize empty miles and wait times.

How You’ll Help

• Identify required loads two to seven days out and organize for greatest efficiency.
• Assign and line up loads and deliveries based on efficiency and information from Brokers.
• Monitor scheduled runs to ensure they are on schedule and advise Brokers, Customer Serivce, and/or Planner in next region of any changes.
• Oversee daily activites of Drivers and addresses issues (e.g. load refusals, late deliveries, poor customer service) with Brokers; escalate issues to Broker Services as required.
• Planners are tasked with the safe on time movement of freight between our customers and our terminal with scheduled and nonscheduled linehaul units 
• Responsible for monitoring loads and trucks in a specific geography prioritizing and planning power to  move loads to destination 
• Communicate with drivers and brokers to execute plan 
• Answering calls, email and other forms of communication to drivers, terminal staff, CSR and other departments.
• Monitor road and weather conditions and initiate required actions in accordance with D&R policy 
• Complete various reports and documents as required
• Be an active part of the Linehaul Team and foster a positive environment of continous improvement 
• Other related duties as may be assigned.

Your Skills & Experience: 

• Post secondary education in logistics or business administration 
• An acceptable combination of education and training may be considered
• Minimum of 3 years experience in a time sensitive, planning and organizing role, preferable in the transportation industry.
• Highly organized with exceptional ability to multitask and stay on top of current status
• Sense of urgency and responsive to changes in a timely and efficient manner
• Strong problem solving skills
• Excellent communication skills (verbal and written)
• Strong computer skills, including MS Word, Excel and Outlook; experience with AS400 an asset
•  English required

The General Repair Technician II is a mid-entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility technical and non-technical component monitoring and inspection.
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

KNOWLEDGE & SKILLS

• High school diploma or equivalent
• Minimum 3 years of facility operations and maintenance work experience
• Knowledge of processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards
• Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Basic knowledge and understanding of Building Automation Systems (BAS)
• Ability to read understand and interpret technical drawings and information
• Computer literacy
• Demonstrated maintenance and repair skills
• Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise
• Must be willing to wear personal protective equipment
• Must meet enhanced security clearance requirements
• Valid drivers’ license

Licenses and/or professional accreditation 

• Demonstrate an interest in obtaining a diploma or a certificate or be in the process of obtaining one.
• Meet the requirements for a higher security clearance.
• Any one of the following are considered an asset:
  • Building Operator Certification or equivalent through an accredited institution preferred
  • Building Systems Maintenance Certificate (SMC)
  • Systems Maintenance Administrator (SMA)
  • Systems Maintenance Technician (SMT)
  • Facilities Technician Certification
  • Working towards a trade license, an asset
  • Working towards Building Environment Systems (BES) Operation Class 1

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

#LI-SL1

#LI-Onsite

As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations.

Key Responsibilities:

Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:

• Clean floors by sweeping, scrubbing, or vacuuming.
• Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions)
• Strip and finish hard surface floors manually or with power equipment (when required).
• Steam clean or shampoo carpets (when required).
• Transport garbage from drop points to garbage bins or compactor.
• Transport maintenance machinery, where necessary, between floors and job sites.
• Cleans and stores equipment and machinery used.
• Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach.
• Cleans washroom floors including stripping and finishing.
• Cleans stairwells and elevator cabs where ladders are required.
• Loads and unloads supplies and replenishes cleaning solutions.
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
• Other duties that management may assign.
• Notify managers concerning the need for major repairs or additions to building operating systems.
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals (when required).

Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials, and solutions.
• Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to lift, push and pull heavy items as well as climb ladders.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients, and the general public.
• Ability and willingness to work weekends, holidays, and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable.
• Must have a valid Class G license (may be required).

Physical demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee must occasionally lift and/or move up to 25 pounds.

The Outside Sales Representative maintains strong customer relationships with existing customers while developing new customer potential by offering professional, effective and efficient solutions. The incumbent promotes and sells existing and new products to meet branch sales objectives and achieve sales results. Directs and supervises branch employees.

KEY RESPONSIBILITIES

• Communicates with existing customers to secure continuing sales and maintain strong customer relationships;
• Optimizes the existing customer base by promoting and selling existing and new products and services to our customers;
• Offers professional, effective and efficient solutions to customer inquiries;
• Provide quotations, technical support, literature, and other support/materials for customers;
• Develops new customer potential by examining market opportunities and potential customer needs, tailoring products and services, and selling solutions to potential customers;
• Providing direction, training, coaching and leadership to branch employees;
• Communicates customer concerns on inventory and delivery so that customer loyalty is maintained and patterns continually evolve with customers changing requirements;
• Participates in setting branch sales objectives and is accountable for achieving sales results (revenue, gross margin, account targets and monthly sales quotas);
• Advises the branches of pricing competitiveness to achieve margin expectations while, at the same time, ensuring flexibility in gaining large volume and/or new customer accounts
• Pro-actively communicates with Branch management on all aspects of customer alliances ensuring customers and branch expectations are met in a manner consistent with contract terms and any issues are immediately addressed;
• Provides feedback and recommendations on new products, services, and market conditions to customers, and branch management
• Participates in trade shows, training and associated product meetings where appropriate
   

 KNOWLEDGE REQUIREMENTS

• Post Secondary education in Business Administration or a related discipline
• A minimum of five (5) to seven (7) years experience in a similar role, preferably within the wholesale distribution industry
• Demonstrated ability to lead and build a successful team;
• Knowledge of Waterworks industry products is required;
• Demonstrated sales and cold-calling experience, ideally within the industry;
• Consistently meeting deadlines within a fast paced work environment and works effectively within time constraints
• Strong ability to work independently to efficiently manage the assigned territory and accounts;
• Ability to develop and maintain strong relationships;
• Demonstrated initiative with the ability to work in a collaborative team based environment;
• Highly organized in prioritizing work and multi-tasking;
• Fluency in both French and English would be an asset;

Classification: CUPE 1846
Salary/Rate of pay: 38.20

Application deadline: 2024-10-16 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.