Part Time Sales Representative | Shepard Centre, Calgary, AB

The Cloud Architect will play a significant role in enabling our digital transformation. Acting as an expert and leader in cloud technologies you will be accountable to ensure that our cloud strategy, architecture, and technologies are aligned to drive business strategies and outcomes. Working closely with a team of IT and business professionals, you will be expected to leverage your knowledge and experience in creating and executing cloud computing strategies by designing, developing, and managing cloud infrastructure and assets to help business meet its goals in a cost-effective manner.

How You'll Help:

• Develop & maintain cloud architecture and road maps for Day & Ross that aligns with enterprise architecture and business strategy. 
• Work collaboratively and cross functionally with different solution stakeholder groups including business solution delivery, IT architects, application support and security. 
• Review new solution & projects proposals that requires cloud technologies.
• Develop and/or review architectural and detailed designs to ensure it meets enterprise requirements.
• Develop detailed knowledge of our cloud solution architecture and share acquired knowledge with team members through formal and informal channels.
• Effectively communicate both verbal and written to project team members, business and senior leadership team.
• Stay current on modern & emerging cloud technologies, security, storage etc. and propose improvements to our architecture. 
• Create presentations for senior leadership on new and upcoming technologies and clearly articulate the value our business will receive from implementing these technologies.

Your Skills & Experience:

• University degree in Computer Science (or related field of study) or equivalent work experience
• Microsoft Azure Certifications such as:
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals 
  • Microsoft Certified: Azure Network Engineer Associate 
  • Microsoft Certified: DevOps Engineer Expert 
  • Microsoft Certified: Azure Security Engineer Associate 
  • Microsoft Certified: Azure Solutions Architect Expert 
• Minimum 5 years of experience as a Cloud Solutions Architect with an emphasis on supporting complex environments.
• Hands-on experience with complex enterprise systems, networks and technologies 
• Experience, from a design perspective in the following Azure areas:
  • Azure Networking:
  • Monitor Resources and Log Analytics:
  • Compute:
  • Storage:
  • Application Workloads in Azure: 
  • Security and Protecting Identities:
  • Azure Costs Controls
  • Azure Resource Deployments
  • Azure DevOps
• A clear understanding of core Azure Cloud Computing services. 
• Experience in designing, building, deploying, operating, and optimizing resources in Azure
• Support cloud migration/implementations
• Understanding of the Agile project management framework
• A detailed understanding of Networking, Databases, Software, APIs, Logic/Function Apps and Servers in the Cloud. 
• A track record of implementing and maintaining best practices and standards. 
• Ability to assess new initiatives to determine work effort and estimate time-to-completion. 
• Applied knowledge of ITIL and enterprise architecture frameworks such as TOGAF is considered an asset. 

The Administrative Coordinator is responsible for ensuring accurate and timely processing of invoices, identifying process improvements, prioritizing and contributing to the resolution of reoccurring issues while delivering on assigned objectives. The purpose of this role is to support the business by looking after the administrative processes for the terminal.

How You’ll Help

• Administrative duties including fielding telephone calls; providing assistance to outside agents and other terminals when necessary.
• Complete inbound reports
• Coordinate deliveries and pick up with SQC agent  / Process dock scan / process web pick up / Follow up with agent / Reply to agent requests.
• Complete osd including return shipment to agent / follow-up with shipper / request RA / give instructions to agent.
• Customer service (POD requests, delivery ETA requests, LMT reports, etc).
• Update system with appointment information. Manifest and arrange appointments from agents.
• Input pick up BOL’s and update POD’s.
• Agent Freight: Tracking and updating system information on shipments for agent delivery.
• Reports: POD reports – following up on PODs Make sure PODs are imaged. Follow up on appointments from agent.
• Call customers regarding appointment change, status, issues regarding appointment. 
• Monitor email at all times. 
• Dispatch tasks (occasionally perform dispatch tasks to help and  dispatcher replacement when needed  (vacation , sickness)
• Dock equipment maintenance (fork lift , pallet jacks , dock door, snow removal device ) / Contacting contractors for maintenance and repairs).
• Tasks related to handheld support ( inventory control / Train new drivers on how to use the handheld )
• COS / truck mate support for the terminal.
• Other related duties as may be required. 
• Order supplies for the terminals when necessary.

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial.  Business Management experience.
• Communication skills – advanced.
• Computer skills – accuracy, MS products, AS400, web based programs.
• Attention to detail.
• Demonstrated customer relationship skills.
• Strong conflict resolution skills.
• Able to work deadlines in high transactional environment.
• Ability to champion business needs in a collaborative manner to colleagues.
• Results focused.
• Leadership and team building orientation; negotiation and conflict resolution skills.
• Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly.
• Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting.
• Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency.
• Ability to work independently and to collaborate with others to meet customer expectations.
• English and French.
• Subject to a clear criminal background check prior to employment.
• Able to work with little supervision.
• Travel not normally required.
• Office environment with computer work and handling of documentation.
• Extended period sitting in a work station working on a computer and on a phone.
• Walking and standing through the office to monitor, engage and support staff. 
• Normally Monday to Friday, evening time hours but may be required outside of these hours.  
• Follows all company expectations to promote a safe work environment. Perform all work safely in a fast-paced work environment. Required PPE must be worn at all times in applicable areas.

Weekly Hours: 38.75 

Main Purpose and Function

As a member of the Human Resources Service Centre team, performs administrative functions and provides professional level support services to the organization’s business units and to the overall Human Resources (HR) department.  The HR Associate provides front-line services and support to leaders and staff in relation to HR processes, policies, established interpretations and related questions. The Human Resources (HR) Associate performs workflow updates in relation to the maintenance and processing of all aspects of the employee life-cycle including hiring, status changes, position changes, benefits updates, terminations, grievances, training and absence documentation.  Running reports to reconcile and confirm accuracy of data, to prepare grievance and file summaries and other related research is also required.

Specific Duties and Responsibilities

• Responds to inquiries from managers, HR staff, and employees on a variety of HR related issues regarding HR policies and procedures, collective agreements and employment standards matters
• Researches, summarizes and provides advice to ensure City policies and collective agreement provisions are followed
• Provides information and education directly to employees regarding benefit eligibility and coverage, bank entitlements, pay rates, and seniority
• Processes and maintains employee benefits, pension and compensation information through various workflow systems and SAP by verifying accuracy of electronic staff action forms (eSAF) and compensation action forms (eCAF) and confirming as required
• Problem-solves with payroll staff, HR team members and business unit with respect to overpayments, reclassifications, and time entry related issues including researching and recommending next steps
• Updates and utilizes various databases and systems (e.g. SAP, GMS) to create and respond to data and reporting requests
• Extracts data to identify trends, issues for resolution, or find data discrepancies and initiate action as required. Works closely with HR Analytics team and the business unit to ensure data validity
• Manipulates data  summarizing it for presentation as appropriate for the required audience including HR Consultants, Managers, and business units
• Maintains position control within SAP, including creating new positions and organizational units and structures
• Maintains and drafts Job Share Agreements compatible with organization policy and collective agreements
• Prepare retirement reports for employees and departments, calculating last day worked based on work schedule and quota bank
• Provides ad hoc training to managers and employees on various HR systems and processes
• Researches, calculates, and provides explanation on various reports such as attendance, seniority dates, and other HR system reports 
• Participates in, makes recommendations on, and documents various HR processes including collective agreement implementation, policy implementation, and HR process improvements ( including technology such as Service Now)
• Provides organizational and administrative functions such as maintaining filing systems (VanDocs)
• Creates a variety of case files for the functional areas, ensures complete file content and appropriate file naming convention
• Reviews, processes and maintains records related to the grievance process and collective bargaining
• Schedules meetings/workshops and takes minutes at a variety of HR related meetings including, grievance, and investigation meetings
• Other duties/responsibilities as assigned
   

Qualifications

Education and Experience:

• Diploma in Human Resources and three years’ related experience in a unionized environment or an equivalent combination of education, training, and experience
• Experience in benefit administration will be given preference

Knowledge, Skills and Abilities:

• Ability to explain and apply HR programs, policies, procedures, and collective agreements
• Working knowledge of grievance  practices and procedures
• Working knowledge of benefits administration and pension rules
• Ability to research and analyze a variety of HR-related data and issues
• Considerable experience using an HRIS to extract, analyze and summarize HR data
• Ability to communicate clearly and concisely orally and in writing, including the ability to prepare business correspondence, presentations, and reports
• Ability to exercise substantial discretion and deal with highly sensitive and confidential information
• Ability to multi-task, organize and prioritize work, work under pressure with constant interruptions
• Ability to build and maintain effective working relationships at all levels of the organization to provide exceptional customer service
• Ability to work independently and work collaboratively in a team environment
• Ability to use computer software such as Excel, PowerPoint, Microsoft Word, Outlook, Internet, SAP
• Ability to perform complex mathematical calculations with speed and accuracy

An enhanced Police Record Check may be a requirement of the regular full-time position; a clearance requires the absence of any criminal charges or convictions related to this position. 

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Human Resources (1020) 

Affiliation: Exempt 

Employment Type: Regular Full-Time 

Position Start Date: November 2024 

Salary Information: Pay Grade RNG-040: $62007 to $77504 annually

Application Close: September 20, 2024

Hourly Rate/Salary: $ 76,313.00 - $ 101,753.00 
Hours of Work: 35 hours 
Work Location: Civic Centre 
Department/Division/Section: P&B/Planning & Building Dept , P&B/Building Division , Inspection Services 
Non-Union/Union: Non Union 

What we offer

• The opportunity to be a part of something big and meaningful with a positive impact.

• Opportunities for growth and access to a great network of professionals.

• Flexible in-person and remote work with a great office space in the heart of Montreal’s Old Port, or our office in the heart of Old Toronto.

• Transparent overall compensation package, offering fully funded benefits and insurance plans, along with both Health and Lifestyle spending accounts.

• Promotion of work life balance with 4 weeks vacation and 6 flex days.

• Virtual and in-person team building activities. 

• A friendly work environment that has diversity and inclusion at the heart of our priorities.

As a Senior Estate Specialist - reporting into the Manager, Professional Executor Solutions, you will:

• Manage professional estate, trust and PoA files where ClearEstate is acting as agent for our trust partner, providing fiduciary services for these accounts.

• Support all aspects of estate, trust and PoA administration, including asset discovery and documents required for probate, managing tasks, deadlines and quality control appropriately.

• Work closely with our Customer Success Managers, who manage the relationships and communications with the families/beneficiaries.

• Assign tasks as appropriate to our Junior Estate Professional team in support of your work.

• Liaise with our trust partner as needed to ensure prompt attention to account needs.

• Document and make recommendations for discretionary decisions in accordance with the governing document, applicable legislation and sound reason.

• Act as a point of contact with external professionals (notary, lawyers, tax accountants, etc).

• Communicate with government agencies, financial institutions and other third parties.

• Perform research as needed.

• Collaborate with your team and assist with client requests and other related tasks when needed.

• Maintain a deep understanding of current estate and trust related strategies and processes and occasionally support the creation and maintenance of internal and external content on these topics.

• Advise ClearEstate on any proposed and/or implemented changes to relevant legislation and regulations.

• Field estate and trust questions and provide training and support to ClearEstate staff and occasionally participate in the development of educational material.

• Occasionally participate in and/or deliver presentations externally, representing ClearEstate’s subject matter expertise.

• Provide feedback and test functionality for our Product team to develop our platform.

• Create and use templates for communicating with various stakeholders.

The Warehouse Associate based in Mississauga is responsible for completing the order process while working in a fast-paced warehouse environment.

Responsibilities:

• Putting away counter and warehouse stock.
• Picking, receiving and shipping duties when required.
• Confirming stock availability and suggesting alternatives.
• Directly servicing the customer via phone & counter sales.
• Processing orders, inquiries & quotations.
• Maintaining a high level of customer service.
• Participate in regular cycle counts and annual inventory.
• Maintain a clean and organized work environment.
• Adhere to established Health & Safety procedures and practices.

Qualifications:

• Previous warehouse and counter sales experience.
• Excellent interpersonal skills, both verbal & written and an ability to impart knowledge.
• Product knowledge of the electrical business.
• Excellent organizational & problem-solving skills.
• Computer literacy.
• Ability to lift up to 50 lbs.

Employee Value Proposition

Joining Nedco means choosing a company that listens to its employees. Nedco accelerates progress, all the while respecting its people, their culture and diversity.

As a Nedco employee, you will have the opportunity to:

• Think ahead
• Work with a great team
• Make a personal impact
• Learn from the best
• Earn the career you want