10045 Jobs Found
Customer Service Representative Full-time Job
Customer Service TorontoJob Details
Application Deadline:
12/12/2024
Address:
505 King Street
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $43,500.00
Customer Service Representative
BMO Canada
TorontoCustomer Service Full-time
33,850 - 43,500
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SPATIAL DATA INTEGRATOR Full-time Job
IT & Telecoms TorontoJob Details
Posting Period: 27-NOV-2024 to 11-DEC-2024
Major Responsibilities:
- Performs geospatial data integration and analysis, and provides technical advice regarding the City's Enterprise Geospatial Environment.
- Develops programs to translate business requirements and designs into information systems.
- Conducts feasibility studies and pilot activities regarding mapping solutions.
- Consults with business divisions to determine requirements and provides recommendations regarding mapping solutions.
- Integrates new technologies into the production environment.
- Provides mapping applications for divisions using existing software and provides support.
- Collects and prepares source data and material required to build and update land base data within the City's Enterprise Geospatial Environment.
- Checks data source documents for feature/attribute content and accuracy to ensure compliance with City data standards and specifications.
- Analyzes problems or errors in data, takes corrective action.
- Liaises with various internal, external, public and private organizations to obtain information related to capture, maintenance and archive of land base data.
- Provides advice and opinion on the content, completeness, consistency and spatial accuracy of land base features.
- Performs quality control on changes and modifications made to the land base databases to ensure they are accurately identified, classified and mapped.
- Provides input into the design and implementation of the land base feature collection/maintenance workflows.
- Identifies problems or issues with feature or attribute data collection and maintenance activities, methods, or procedures, makes recommendations for improvement.
- Conducts testing of programs and systems for unit, system, performance, usability, user acceptance, disaster recovery and implementation tests.
- Provides inputs to "Go / No Go" cut-over decisions e.g. roll-outs.
- Prepares material and provides instructions and demonstrations on geospatial products.
- Responds to enquiries from elected officials, from City staff, community groups, other government and private organizations.
- Maps survey plans from information gathered in the field and office in accordance with City standards and specifications.
- Administers account management for secured mapping applications, provides access.
- Provides GCC service intake and triage.
- Adheres to Change Management processes and procedures, participates in Change Advisory Board Meetings.
- Produces and provides client requested web maps, hard copy maps, digital files and reports.
- Develops and delivers presentations for the GCC and GIS education and services.
- Attends conferences and participates in committees.
Key Qualifications:
Your application for the role of Spatial Data Integrator should describe your qualifications as they relate to:
- Post secondary degree in Surveying, Geomatics, Geography, or an equivalent combination of education and experience.
- Considerable experience using ArcGIS to edit, maintain, and perform quality control of parcel fabric, addresses, street network.
- Experience in data management, data analysis, and associated technologies including writing and executing SQL queries.
- Experience with the legal framework associated with parcel mapping.
- Experience transcribing analog and digital survey/design plans into parcel/address digital data.
- Experience and familiarity with the complexity associated with the maintenance of large-scale urban GIS projects.
You must also have:
- Survey related knowledge.
- Ability to quickly understand new technologies and data environments.
- Interpersonal skills and an aptitude to work independently and collaboratively with others in a multidisciplinary team setting.
- Collaborative and supportive to establish and maintain an effective working relationship with clients and coworkers.
- Time management and estimation capabilities and the ability to perform several tasks and projects concurrently.
- Certification as an Ontario Land Surveyor would be an asset.
- Ability to work flexible hours including days, afternoons, nights, and weekends, as required.
- Ability to travel across various office locations within the City of Toronto, as required.
SPATIAL DATA INTEGRATOR
City Of Toronto
TorontoIT & Telecoms Full-time
43.58 - 47.75
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HVAC TECHNICIAN Full-time Job
Maintenance & Repair TorontoJob Details
- Posting Period: 26-Nov-2024 to 10-Dec-2024
Major Responsibilities:
- Performs skilled and semi-skilled maintenance and inspection tasks in the installation, maintenance, upgrade, testing and repair of heating (including gas flare), ventilation, pool mechanical systems, refrigerating and air conditioning systems and all related equipment. Prepares layouts and reviews diagrams and project designs to interpret them into new installations.
- Ensures systems perform as designed and selects the various types of refrigerants, oils and lubricants suitable for usage in refrigeration and air conditioning systems. Cleans systems and performs related tests as required.
- Performs inspections, testing and maintenance work and overhauls pumps, compressors, fans, heat exchangers and all related equipment; start-up and shut-down of refrigeration and air conditioning systems to ensure all safety controls are operating and in good condition.
- Purchases material and equipment for installation projects, deals directly with suppliers and manufacturers in the ordering and purchasing of parts.
- Engages in ongoing learning to keep up to date with health and safety, gas codes, TSSA and changes to the heating and air conditioning industry
- Provides work direction and training to other staff. Communicates related activities verbally and in writing, including the preparation of reports, details of work, data logging, documentation, etc.
- Uses electric arc and oxy-acetylene welding and cutting equipment, including brazing and soldering.
- Performs a variety of skilled work not requiring the service of other licensed trade.
- Utilizes a variety of tools/equipment and is responsible for their maintenance.
- Travels to various work locations.
- Works at heights as required.
- Performs other related work as assigned.
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Must possess and be able to maintain a valid Certificate of Qualification as a Refrigeration and Air Conditioning Mechanic in accordance with the regulations enforced in the Province of Ontario (Regulation 1076).
- Must possess Ozone Depletion Prevention Card.
- Extensive experience in purging and charging of refrigeration systems with refrigerants; performing leak detection tests; starting-up and shutting-down of refrigerating and air conditioning systems.
- Experience in the use, calibration and testing of instruments, gauges and electro-mechanical and pneumatic controls used in HVAC systems.
- Experience in electric arc and oxy-acetylene cutting and welding, brazing and soldering.
- Experience with materials, components and joining methods suitable for the installation and repair of piping used in refrigeration systems.
- Experience in workshop and plumbing practices; operation of machine tools and instruments used in electromechanical work.
- Experience in the selection of refrigerants, oils and lubricants, suitable for usage with refrigeration and air conditioning systems.
- Thorough knowledge and experience in the maintenance of machinery and equipment, such as air compressors, pumps, fans, heat exchangers, valves and gauges. This includes preventive and predictive maintenance methods used to achieve reliable and economical operation of the facility.
- Must possess and be able to maintain a valid Province of Ontario, Class “G” Driver's License and must qualify for the City’s equipment operating permits and requirements.
- Must also possess a G1 Gas Fitter certification.
You must also have:
- Thorough knowledge of the principles of heating, ventilation, refrigeration and air conditioning, and extensive experience in control and automation of multiple HVAC systems.
- Knowledge of electricity in its single and 3-phase form, as applied to motors, solenoid valves, etc.
- Experience in connecting and disconnecting electric power lines to equipment after following safety lock-out procedures.
- Ability to read and interpret electrical, mechanical and instrumentation drawings; ability to produce sketches and working drawings.
- Extensive experience in setting up and aligning equipment according to specifications and drawings
HVAC TECHNICIAN
City Of Toronto
TorontoMaintenance & Repair Full-time
41.24
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SUPPORT ASSISTANT B Full-time Job
Administrative Jobs TorontoJob Details
Posting Period: 27-Nov-2024 to 11-Dec-2024
The Purchasing & Materials Management Division is a critical function within the City of Toronto’s complex multi-site, multi-division and multi-stakeholder environment, partnering with all City divisions, designated agencies and corporations in order to procure goods and services at the best value. As part of its commitment to ensuring open, fair, equitable and accessible business processes and practices, the Division utilizes a fair and transparent procurement process, provides leadership and quality customer service, and implements the highest standards of business ethics across the organization.
Reporting to the Manager, Business Transformation & Change Management, the Support Assistant B will provide variety of administrative functions, including collecting, tracking and processing of various documents.
Major Responsibilities:
- Performs varied administrative tasks involving procurement, SAP Ariba modules, and reporting
- Prepares and processes documents/statistical summaries/reports etc. Assesses and analyses data. Drafts and signs correspondence.
- Checks work for accuracy and conformity with regulations, policy and procedures Identifies issues and recommends solutions.
- Operates office equipment and computers utilizing a variety of software packages including Microsoft Office 360, applying speed and skill. Prepares presentation material. Utilizes detailed layout and formatting.
- Co-ordinates and maintains a help desk ticketing system. Responds to e-mails, telephone and in-person inquiries from internal staff including senior staff, suppliers, the public, agencies, and other levels of government utilizing in-depth knowledge of procedures, regulations and criteria.
- Co-ordinates ongoing updates to internal and external website
- Attends meetings with stakeholders and divisional client groups; networks with other Divisions Support
- Co-ordinates meetings, events, and schedules. Takes/transcribes minutes.
- Provides support to other initiatives within the unit, contributes to the AODA compliance work required to support the project
- Reviews, accepts or rejects supplier registration applications ensuring all criteria have been met.
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Experience performing financial and purchasing related duties.
- Considerable experience with clerical and administrative duties and providing front line customer service to all levels of staff and external inquiries, responding by phone, in person and in writing.
- Considerable experience with a computer based financial information system such as SAP and Microsoft Office Suite (e.g. Word, Excel and PowerPoint)
- Considerable experience preparing and formatting complex reports, charts, graphs and statistical data.
You must also have:
- Strong organizational, analytical, problem solving and multi-tasking skills with the ability to meet deadlines, and competing priorities.
- Knowledge of records management principles and systems.
- Ability to communicate effectively, at all levels internally and externally, including the general public.
- Ability to prepare detailed correspondence, summaries, statements, and documentation requiring the interpretation and application of a wide range of administrative/accounting/payroll/purchasing practices.
- Experience with database software (e.g. Access), and Adobe Acrobat is an asset.
SUPPORT ASSISTANT B
City Of Toronto
TorontoAdministrative Jobs Full-time
33.34 - 36.55
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Lifeguard/Instructor I Full-time Job
Security & Safety ReginaJob Details
**If you are selected to move forward in the recruitment process, a representative from the City of Regina will contact you directly. **
Under the supervision of an Aquatic Program Specialist or Aquatic Training Specialist, this position performs responsible lifeguard and/or instructional duties at any City of Regina aquatic facilities. The work assigned involves ensuring the safety of patrons and proper facility usage. This position may be transferred between aquatics facilities and will be required to work non-standard hours.
Typical duties include:
- Ensures that proper safety procedures are followed an in cases of emergency, performs first aid, water rescues and other lifeguarding skills and techniques as required.
- Carries out responsible lifeguard and instructional duties and ensures a safe and healthy environment conducive to aquatic enjoyment and education.
- Participates in mandatory sessional staff training and development programs.
- Assumes responsibility for individual lesson plans, class attendance, class evaluations, progress cards, and test sheets as required.
- Enforces swimming pool rules and regulations as outlined by the City of Regina and the Saskatchewan Public Health Act.
- Assists in cleaning and disinfecting duties, as required.
- Supervises the activities of the patrons using the facility, in accordance with established policies and procedures.
- Maintains good public relations with patrons and facility staff.
- Performs related duties as required.
Candidates will be screened on the following criteria:
*** To be considered for this position you must clearly identify your qualifications, experience, knowledge, skills and abilities and where you obtained them in your application/resume. If you do not possess any of the required awards, or you are in the progress of completing them, you will be disqualified. This is an ongoing posting and will be reposted. If you do not meet all the qualifications or have all the awards and certifications at the time of this positing, please apply to the next posting once you met all requirements.***
Experience and Education:
- Experience in dealing with clients at aquatic facilities providing lifeguarding and recognized Lifesaving Swim for Life or equivalent instructional services.
- A minimum of Grade 10. *Can currently be in progress*
Must possess the following awards and certifications:
Must have the following:
- Lifesaving Society National Lifeguard Service -Pool(NL)
- Lifesaving Society Swim for Life Instructor Certification; or Swim Transition Instructor Clinic AND Swim Patrol Instructor clinic completed
- Automated External Defibrillator (AED)
At least ONE of the following:
- Canadian Red Cross Standard First Aid & CPR/AED-C
- St. John Ambulance Standard First Aid & CPR/AED-C
- Lifesaving Society Aquatic Emergency Care & CPR/AED-C
*Note: All awards must remain current and is required to provide the employer with copies of updated rewards. First Aid, CPR C and AED must be recertified every two (2) years.
Knowledge, Abilities and Skills:
- Knowledge of the principles, practices and techniques employed in water safety, lifeguarding and instructing.
- Knowledge of the standard principles and practices of first aid.
- Knowledge of instructional techniques.
- Knowledge of the rules, regulations and procedures dealing with swimming pool operation, as outlined by the relevant acts, bylaws, and policies.
- Ability to receive/implement oral and written instructions.
- Ability to deal effectively and tactfully with patrons and fellow employees.
- Ability to demonstrate an amiable and outgoing personality.
- Skill in swimming, lifeguarding and instructional duties.
Working/Other Conditions:
- Available Shifts: Daytime, Evening, and Weekends.
- Note: Testing may be done to evaluate knowledge, skills and abilities.
Please contact [email protected] if you have inquires.
Additional Requirements
-
Successful candidate may be required to obtain and provide a satisfactory Vulnerable Sector criminal record check, as per the City of Regina's Criminal Record Check Policy.
-
Successful candidates will be required to provide proof of acquired education.
-
Additional assessments may be conducted to evaluate competencies, knowledge, skills and abilities.
Lifeguard/Instructor I
City Of Regina
ReginaSecurity & Safety Full-time
21.35
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Administrative Support Full-time Job
Administrative Jobs ReginaJob Details
The Organizational Wellbeing Branch is seeking an organized, proactive, and detail-oriented Administrative Support professional to join our dynamic and growing team! This branch leads organization-wide initiatives of Rewards and Recognition, Learning and Development, Psychological Safety, Equity/Diversity/Inclusion, Performance Management, Leadership Development and Employee Engagement.
The Administrative Support position will play a key role in the success of both the branch and departmental operations by providing essential coordination, logistical, and administrative support. As a vital team member, you will ensure smooth day-to-day operations while collaborating with a diverse group of professionals to drive the effectiveness and success of the department.
If you are looking for a role where your skills are valued and your contributions make a meaningful impact, this is the perfect opportunity for you.
Key Duties & Responsibilities
- Manage and coordinate meeting and appointment schedules.
- Prepare and assemble information packages, reports, correspondence, and background materials.
- Provide logistical support for meetings, including scheduling, preparing agendas, distributing materials, and ensuring smooth execution.
- Respond to inquiries and requests for information from internal and external stakeholders.
- Build and maintain positive relationships across departments.
- Maintaining a training database, organizing and managing accurate records and collaborating with internal employees on training logistics.
- Compose, proofread, and finalize various forms of correspondence and reports.
- Maintain the office filing system and manage document organization.
- Collaborate on onboarding and job-related training for new team members.
- Support the branch administration of Rewards and Recognition program logistics, maintenance of records and regular communication with stakeholders.
- Provide support for in-person and on-line learning platforms, oversight of our Learning Centre and supporting external training facilitators while on site.
- Support the department’s operational success by addressing workflow interruptions and adjusting priorities as needed.
Key Qualifications
- The successful candidate will have completed secondary school or equivalent, with successful completion of post-secondary education in business administration, office management, or a related field preferred, along with at least three (3) years of administrative experience in a professional office environment. Experience in the public sector within a unionized environment is considered an asset.
- High-level proficiency in Office 365 (Word, Excel, PowerPoint, Outlook) is required. Experience working with Learning Management Systems (LMS) and Oracle databases is a preferred asset.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines while maintaining accuracy.
- Excellent verbal and written communication skills for clear and professional interactions.
- Familiarity with standardized administrative processes and adaptability to evolving workflows.
- Ability to build positive relationships and work effectively in a collaborative team environment and leading self with a customer service mindset.
- Capacity to adjust to changing priorities, manage interruptions, and maintain focus in a fast-paced setting.
- Skilled at identifying practical solutions to challenges using established practices, policies, and procedures.
Additional Requirements:
- Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
- Proof of education is required.
- Additional assessments may be conducted to evaluate competencies, skills, and knowledge.
Administrative Support
City Of Regina
ReginaAdministrative Jobs Full-time
44,571 - 57,386
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Engineering Assistant II Full-time Job
Engineering VancouverJob Details
Main Purpose and Function
The position performs technical duties related to traffic safety: using AutoCAD to develop sign and traffic control plans; reviewing and interpreting designs; development of Form 1s for signage and paint markings; reviewing and analyzing data from ICBC and other partners; maintaining databases and metrics as necessary; performing pedestrian, cyclist, traffic and transit studies (which may require shifting work hours to accommodate); conducting traffic safety investigations for all road users; and undertaking other related duties as required. The position responds verbally and in writing to citizen questions or concerns related to safety around schools and communicates with partners as necessary. The position may also research, analyze and prepare written responses to litigation inquiries.
Specific Duties/Responsibilities
Supervisory
- Supervises work of EA I’s in the creation of sign, paint and traffic control plans.
Research and Analysis
- Conducts research, field studies/survey and analysis for curbside and street regulations to make technical recommendations;
- Consults with Transportation branches, Streets and Electrical Design branch, the business community, and external stakeholders to identify solutions and make recommendations to the Traffic Safety Engineer for curbside regulations, paint markings, pedestrian and cyclist safety improvements
Design
- Designs engineering plans of moderate complexity with AutoCAD
- Uses AutoCAD to design new and/or custom guide signage
- Reviews and interprets technical designs
Coordination/Consultation
- Responds verbally and in writing to citizen questions or concerns related to safety around schools and communicates with partners as necessary
- Other duties/responsibilities as assigned
Minimum Qualification Requirements
Education and Experience:
- Completion of Grade 12 supplemented with technical courses in engineering, transportation or a related field plus some related experience or an equivalent combination of training or experience.
Knowledge, Skills and Abilities:
- Ability to perform elementary drafting including knowledge in using AutoCAD
- Ability to use Microsoft Office applications, Excel and Word in particular, but also PowerPoint
- Sound knowledge of electronic filing systems, such as VanDocs
- Ability to read and interpret engineering drawings
- Strong verbal and written communication skills
- Ability to work collaboratively and respectfully with internal and external contacts
- Ability to problem solve with accuracy and detail
- Ability to research and analyse information to make technical recommendations
- Ability to work well in a team and business environment with little or no supervision
- Ability to work under tight timelines and handle multiple tasks
- Class 5 BC Driver's License is preferred
Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.
Business Unit/Department: Engineering Services (1300)
Affiliation: CUPE 15 Non Pks
Employment Type: Temporary Full Time
Position Start Date: January, 2025
Position End Date: October 7, 2026
Salary Information: Pay Grade GR-017: $31.66 to $37.2 per hour
Application Close: December 6, 2024
Engineering Assistant II
City Of Vancouver
VancouverEngineering Full-time
31.66 - 37.20
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Utility Maintenance Worker I Full-time Job
Maintenance & Repair VancouverJob Details
Main Purpose and Function
The Utility Maintenance Worker prepares and operates outdoor pools, water features, and water parks and performs routine to skilled maintenance, repair and cleaning of Vancouver's pools and community/recreation facilities.
Specific Duties and Responsibilities
• Responsible for a variety of functions related to the operation and service of swimming pools, pool chemical controllers, pumps, filtration and related equipment.
• Performs and coordinates routine janitorial functions including cleaning change rooms and washrooms; washing & waxing floors, replenishing supplies, collecting and transferring refuse.
• Performs minor maintenance tasks including lubricating, cleaning, and painting stationary equipment found in various facilities.
• Maintains building standards and monitor building security and safety.
• Assists a Maintenance Technician in the maintenance of mechanical equipment related to swimming pools, water features, water parks, HVAC, or other related mechanical equipment.
• Vacuuming of pools and safe handling of chemicals.
• Other duties/responsibilities as assigned
The successful candidates must be prepared to work in various locations within the organization and have availability to meet varied shift requirements including: morning, day, afternoon, evening and weekend shifts.
Qualifications
Education and Experience:
• Completion of a recognized certification program in building services work and some related experience
• Pool Operator Level I and II
• Applicants must attach a copy of the required certifications to their application
Knowledge, Skills, and Abilities:
• Working knowledge of water filtration equipment and disinfection systems
• Working knowledge of the materials, methods and equipment used in janitorial and building maintenance work
• Ability to deal courteously and effectively with the public groups and users of the facility to ensure observance of the rules and regulations
• Ability to observe equipment in operation and report on any malfunctions
• Ability to operate water filtration equipment and any other tools or equipment associated with the work ( Pool Vacuums, Blowers )
• Good health and strength sufficient to perform a variety of manual tasks in janitorial and building maintenance work
• Above average manual dexterity and mechanical aptitude
• Observes stationary equipment and related controls, logs gauge readings, and reports malfunctions to the superior
• Ability to lift items up to 22.5 kg
Drivers License and Record Checks
Candidates must attach the following records and satisfy the City’s driving requirements to be considered for this role:
- Copy of your three-year ICBC Commercial Driver’s Abstract (N Print) directly from ICBC dated within 30 days of this posting
- Copy of your three-year ICBC Driver’s Claims History directly from ICBC within 30 days of this posting
- If you have less than three years driving experience in BC, a request must be made for out of province/country abstract and claims history
Business Unit/Department: RealEstate Env & Fac Mgmt (1100)
Affiliation: CUPE 15 Non Pks
Employment Type: Regular Full Time
Position Start Date: January 2025
Salary Information: Pay Grade GR-014: $28.1 to $32.92 per hour
Application Close: December 6, 2024
Utility Maintenance Worker I
City Of Vancouver
VancouverMaintenance & Repair Full-time
28.10 - 32.92
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Maintenance Helper Part-time Job
Maintenance & Repair OttawaJob Details
Application Close: 05/12/2024
JOB SUMMARY
The mandate of Facility Operations is to operate and maintain all City facilities and City-managed buildings, which represents approximately 900 buildings and includes police, fire, libraries, child care, paramedic posts, recreation, culture, public works, City Hall and other administrative buildings, long-term care facilities, and facility outdoor property. The Facility Operations units deliver facility management and maintenance services within assigned geographic and/or specialty areas.
You are responsible for performing duties associated with the operation and maintenance of all City facilities including but not limited to; minor maintenance and carpentry tasks, painting, grounds maintenance, snow removal, basic repair duties for facilities equipment and general housekeeping tasks while maintaining a high standard of cleanliness and customer service. You may be responsible to work rotational shifts including days, evenings and weekends.
EDUCATION AND EXPERIENCE
Completion of Grade 10
Up to one month of related experience
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- General facility cleanliness and safe work practices
- Cleaning chemicals and disinfectants and safe application/procedures
- Effective cleaning techniques
- WHMIS
- Customer Service principles
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Able to communicate effectively with the general public and staff
- Able to work effectively in a team environment
- Good interpersonal and customer service skills
- Polite and punctual
- Possess the physical capability to perform the ongoing duties of the position
- Prepared to work flexible hours including evenings and weekends
- Presentable to the public
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Maintenance Helper
City Of Ottawa
OttawaMaintenance & Repair Part-time
22.84 - 26.73
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Customer Service Agent Full-time Job
Customer Service OttawaJob Details
Application Close: 31/12/2024
This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.
JOB SUMMARY
The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City.
You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Service is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
- Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
- Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading. English: oral, reading, writing. Candidates must meet language requirement for position upon hire.
- The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Customer Service Agent
City Of Ottawa
OttawaCustomer Service Full-time
61,663.42 - 72,157.54
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System Operator Full-time Job
Maintenance & Repair SaskatoonJob Details
Under the supervision of the assigned Project Engineer in charge, this position monitors and controls the electrical system equipment to ensure its safe and efficient operation and maintains and upgrades all Supervisory Control and Data Acquisition (SCADA) system equipment.
Duties & Responsibilities
- Monitors the electric system for abnormal conditions and promptly takes appropriate action to restore electrical power safely and to return the system to a secure state, following outages or system disturbances. Promptly reports all matters requiring attention of others to supervisor and appropriate management staff.
- Monitors the electric system and takes appropriate action to ensure that electrical power flows are within the capability of system equipment, that system voltages are within acceptable levels and the system is operating efficiently, which may include the control of power factor or peak demand, economical acquisition of bulk supply and minimizing losses.
- Prepares switching procedures and performs switching via the Supervisory Control and Data Acquisition (SCADA) system. Maintains logs of all switching operations and keeps equipment status accurately marked on the system schematics and virtual maps.
- Ensures that the appropriate reports and logs are completed for all power interruptions and component failures.
- Files and distributes SCADA reports.
- Performs routine backups of the SCADA system computer files and assists with software upgrades.
- Edits the SCADA system database and displays to reflect electrical system changes. Prepares specialized reports and custom control routines.
- Commissions and troubleshoots SCADA master station and remote terminal unit equipment.
- Assists with the investigation of customer voltage complaints, the analysis of electrical system operating data and various other studies.
- Performs other related duties as assigned.
Qualifications
Education, Training and Experience Requirements:
- Graduation from a recognized, two-year, post-secondary Electrical Engineering Technology program.
- Eligible for certification as an Applied Science Technologist (A.Sc.T) with the Saskatchewan Applied Science Technologists and Technicians.
- Two years' related experience in an electrical utility, including involvement in system operation.
Knowledge, Abilities and Skills:
- Knowledge of the theory relating to electrical power systems.
- Knowledge of personal computers and computer programming.
- Ability to perform system power flow and voltage calculations.
- Ability to work effectively in emergency situations.
- Ability to work with minimal supervision.
- Ability to provide effective direction to others.
- Ability to communicate effectively with team members.
- Ability to recognize hazardous situations or conditions.
Weekly Hours: 37.33
Closing Date: 12/10/2024
System Operator
City Of Saskatoon
SaskatoonMaintenance & Repair Full-time
75,544.56 - 88,154.88
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Administrative Assistant Full-time Job
Administrative Jobs EdmontonJob Details
The Collections Operations West team is responsible for supporting Canadian Blood Services by providing administrative support to all program activities within the Supply Chain Team. The Program Clerk will provide support in accordance with all regulations, standards and good manufacturing practice.
In this role, you will be responsible for administrative support to all program activities within the Supply Chain Team. You will support in accordance with all regulations, standards and good manufacturing practices.
Formula for success
- Data entry and database maintenance.
- Maintaining accurate records .
- Filing.
- Paying invoices.
- Clerical tasks for other departments as assigned.
- Performs other related duties as required.
Desired skills and education
- Completion of a secondary school program
- Minimum of two years of recent related office or administrative experience
- Experience with Document Management would be an asset.
- Proficiency in the use of personal computers within a Windows operating system. Intermediate skill level required, using M365 applications such as Microsoft Word, Excel, SharePoint and Outlook software
- Effective communication and interpersonal skills, being able to exercise sound judgment, tact and discretion when dealing with others
- Strong communications skills, both verbal and written, in English are required
- Ability to develop and maintain professional working relationships within a team environment as well as with departmental staff, management, volunteers and customers
- Excellent customer service skills are critical, including effective listening skills and the ability to respond effectively
- Strong organizational and time management skills, being able to manage multiple tasks and competing priorities within short timelines
- Exceptionally strong attention to detail in all aspects of work
What we offer you
- Percentage in lieu for vacation and paid holiday's.
- Pension Plan.
- Employee discounts, wellness program, and much more.
What you can expect
- This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location at least 50% of the time/days of the week if tasks permit.
- Shifts for this role are Monday to Thursday 8am-4pm.
- Physical requirements for the role include the ability to lift weights up to 10 kgs (22 lbs).
Administrative Assistant
Canadian Blood Services
EdmontonAdministrative Jobs Full-time
20.91
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