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Requirements

Benefits

What you will do 
You provide high-quality service to visitors at the Museum. Under the supervision of the Manager, Visitor Services, you contribute to the mandate of the Museum by offering public activities for visitors, such as guided tours and school visits. In addition, you participate in the development and execution of scheduled Museum activities. 
 
NOTE - Candidates must be available to work a minimum of 14 hours and a maximum of 37.5 hours per week from 9:30 am to 5:00 pm, time may vary  (Monday to Sunday), including holidays. Preference will be given to candidates who are available to work weekends. Evening shift availability may be requested for special events. 
 
More specifically you will: 

• meet and greet visitors at the front desk, answer questions about all aspects of the Museum and gather visitor data 
• raise public awareness of the roles and responsibilities of the Central Bank 
• interpret history and the themes of the Museum through dialogue with visitors 
• facilitate guided tours, family activities at special events and school programs in person and virtually 
• assist in the Museum boutique 
• work on various visitor services projects as required 

 
What you will need to succeed 

• strong communication and presentation skills, both virtually and in-person in front of audiences 
• proven interpersonal skills with the ability to be a great teammate 
• ability to creatively and enthusiastically engage with visitors, while confidently presenting information to groups of varying sizes and backgrounds 
• ability to quickly build an understanding of the Museums history, heritage, and mission 
• experience providing exceptional customer service by addressing questions, providing assistance, and ensuring guest comfort and satisfaction 

 
Nice-to have 

• knowledge of the Bank of Canada 
• experience in Museology or Education 
• experience using virtual presentation platforms 
• previous experience in Customer Service/Guest Services 

 
Your education and experience 
This position requires one to two years of relevant work experience with the public, preferably in museum or education (i.e., as a guide, interpreter or teacher)

Please note that this poster may be used to fill several positions throughout the posting period. 

What you need to know

• Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
• Priority will be given to Canadian citizens and permanent residents
• Security level required: Be eligible to obtain Reliability 
• There will be no relocation assistance provided
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team.

• Salaries are based on qualifications and experience and typically range from $25.90 to $28.78 (job grade 10)

What you will do
Reporting to a Manager of Security Operations in Ottawa, you manage risks to the Bank of Canada's information, personnel, visitors and physical assets by countering threats with appropriate protective safeguards through your physical presence as an armed security officer. 

You respond to emergencies (e.g., fire alarms, health and safety, intrusion alarms, access control violations) and assist colleagues as required to ensure that the security of Bank sites is maintained.

You operate state-of-the-art security equipment by conducting surveillance of vital areas of the Bank: monitoring alarms, detecting intrusion and directing response officers in an emergency.  You ensure that only authorized employees, vendors and visitors are granted access to the Bank of Canada, which includes verifying and updating details on the visitor management database and issuing and collecting visitor day passes. 

As the front of house, first line of security defense, you ensure the security and safety of the Bank, its staff and assets. You observe the behavior of persons entering the Bank of Canada or its property and investigate and defuse any threats or risks. You activate alarms and inform the Control Room and Manager in cases of emergency or the presence of unauthorized persons. You investigate and prepare reports on accidents, incidents, and suspicious activities and maintain written logs, as required. 

The Security Officer is trained on different posts and may rotate, as required on the following posts:

• East / West Tower
• Centre Block / Kent St. / Loading Dock / Museum
• OSC

What you need to succeed
We are looking for an effective communicator with excellent interpersonal skills and tact in dealing with staff at various levels within the Bank, including visitors and members of the public. 

You must be capable of working independently and in a team environment, where collaboration is essential. 

You must respect confidentiality of information, be self-motivated, work well under pressure, exercise sound judgment and escalate complex problems or situations to your leader, when required. You must be able to operate effectively and calmly in stressful emergency situations. 

As a Security Officer, you must possess a valid firearms Possession and Acquisition License (PAL), for restricted and non-restricted firearms and you must successfully complete a psychological and physical assessment, including completing the Bank’s mandatory Officer training program (5 weeks, paid). You must be available to work shifts 24/7 (days, evenings, overnights, weekends and holidays). 

Mandatory Officer Training Program
Week 1 – Use of Force (5 days) – must pass
Week 2 – Firearms (Pistol) (5 days) – must pass
Week 3 – Firearms (Carbine) (5 days) – must pass 
Week 4 – SOPs/Security Systems training (5 days) 
Week 5 – On Post training (5 days)

Nice-to-have

• knowledge of access-control, intrusion detection, and alarm monitoring systems, closed-circuit television (CCTV) and other related security systems 
• knowledge of the Criminal Code of Canada (sections pertaining to the use of force and the powers of arrest)
• experience with security card access systems, security turn styles' and scanners' functionality
• experience in assessing behavior that may pose a security risk
• experience in a highly secured environment
• defensive tactics training

Your education and experience
The position requires a post-secondary certificate or diploma (complete or in progress) in a relevant field.
 

What you need to know

• Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
• Priority will be given to Canadian citizens and permanent residents
• Security level required: Be eligible to obtain Secret 
• Relocation assistance may be provided, if required
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
• Must successfully complete the Bank’s mandatory training program, including ongoing requirements
• Must successfully complete a Psychological and Physical assessment
• Must be able to maintain firearms Possession and Acquisition License (PAL), valid for restricted firearms and non-restricted firearms

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider. 

• Salaries are based on qualifications and experience and typically range from $60,914 to $71,664 (job grade 13) (2021)
• The Bank offers an incentive for successfully meeting expectations at  3 to 5% of your base salary. The Bank offers performance pay for those who exceed expectations (7% of your base salary).. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
• Flexible and comprehensive benefits so you can choose the level of health, dental disability and life and/or accident insurance coverage that meets your needs
• Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
• Indexed, defined-benefit pension #LI-POST

What is the opportunity?

Working within COO Finance Data and Analytics group you will be looking at automation, data manipulations and process improvement opportunities within Finance & Controller Group. The role will involve working with business and functional partners to understand processes in order to drive improvements, automation and innovation through the use of various tools at your disposal.

What will you do?

• Leverage various data sources to produce data visualization that highlight actionable insights and informs enhanced decision making
• Interpret data using careful business-grounded logic and analytics techniques to discover insights and trends.
• Work through ad hoc requests at peak times based on monthly and quarterly reporting needs
• Identify opportunities to improve and streamline current processes
• Provide strong financial governance, including assisting with monthly reporting cycle and related account reconciliations and standards of documentation

What you need to succeed?

Must-have

• Python & Tableau Experience
• Strong Microsoft Excel quantitative, financial and analytical skills
• Good MS Office skills – Word, Outlook and PowerPoint
• Strong organizational, written and interpersonal communication skills are essential
• Ability to learn data analytics and data visualization tools
• Experience in applying Data Analytics to deliver business value
• Experience in working with analytical, visualization and data analytics capabilities
• Pays close attention to detail
• Sound business acumen
• Ability to synthesize large amounts of information to key takeaways and themes for senior management
• Creative and analytical thinker who is self-driven and capable of working in a fast paced environment
• Continuous learning mindset
   

 Nice-to-have

• Proficiency in SQL, Microsoft PowerBI and / or Alteryx
• RBC data infrastructure knowledge
• Strong presentation skills, ability to effectively convey messaging
• Prior consulting, storyboarding experience
• Business experience and a proven ability to understand key business priorities and jargon
• Experience with working in cross-functional team

Job Skills

Python (Programming Language), Tableau (Software)

What is the Opportunity?

This role is open for both new grads and senior candidates. As a Cloud Security Developer, you will be leading, designing, and developing innovative solutions around governance, observability, chaos engineering, DevSecOps, and more initiatives that contribute to the mission of the cloud security team to improve RBC's cloud security posture while simultaneously improving the developer experience and developing a culture to follow the best security practices.

What will you do? 

• Establish core services and security controls across multiple cloud environments – Azure, AWS, and GCP

• Design and build cloud security solutions while using modern automation, config as code, and TDD principles

• Implement SRE practices to improve operational processes and increase reliability while reducing the toil

• Participate, lead and jointly deliver solutions that integrate end-to-end and provide value by evolving with an ever-evolving infrastructure

• Maintain strong working relationships with multiple engineering groups to maintain alignment on technical strategy

• Collaborate and build solutions to provide security coverage reports across platforms and environments to identify gaps and build the cloud security strategy

• Brainstorm and collaborate with the team members to build POCs and experiment with new tools and technologies

What do you need to succeed?

 Must-Have:

• Possess knowledge of modern software development, DevOps, and SRE practices

• Proficiency with Python, Go, TypeScript, or any other modern programming language

• Experience working with one of the major public cloud environments (AWS, Azure, GCP)

• Experience building and optimizing CI/CD pipelines with shell scripts, Jenkins, GitOps, etc.

• Familiarity with infrastructure as code tools like ARM, CFN, and Terraform

• Leadership skills to own and lead a project from start to finish

• Experience working with container tools and platforms (Docker, K8s, OCP, etc.)

 Nice to have:

• Experience with SIEM solutions like Splunk, Dynatrace, Datadog, etc.

• Cloud or Security certifications

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

What’s in it for you? 

We thrive on the challenge to be our best, progressive thinking, to keep growing, and to work together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Technical and management tracks for future career growth

• Ability to make a difference and lasting impact though leadership opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-Hybrid
#LI-POST
#TECHPJ

#RC23

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec. 

As a Dock Supervisor you will be responsible for the supervision of overall dock operations, including day-to-day processes and procedures, to ensure safety and optimal dock performance. 

How You’ll Help: 

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal. 
• Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Operations Manager.  
• Communicates monthly performance stats to the team to help measure, develop and improve operational performance. 
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation. 
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented. 
• Hold effective, weekly toolbox meetings and ensure safety issues are addressed. 
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives. 
• Ensure the AM schedule for the terminal is followed.  
• Works with the Operations Manager to track monthly performance stats for the dock  
• Supervise a group of Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands. 
• Other duties related to dock operations as may be required. 

Your Skills and Experience: 

• Post-secondary education, preferably in operations, logistics, or business 
• An equivalent combination of education and experience may be considered 
• Minimum of five years' experience in the transportation industry or warehousing industry, preferably dock operations 
• Previous leadership experience and/or experience in the transportation industry are strong assets 
• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training 
• Advanced communication skills, particularly verbal 
• Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners.  Experience using AS400, a strong asset 
• Strong interpersonal skills including customer focus 
• Results driven 
• Appropriate sense of urgency 
• Strong sense of safety; training and experience in similar safety sense environments a strong asset 
• Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset 
• English, other languages an asset. 

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Looking for a hybrid role? We have the job for you! Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.

The team:

Scotiabank’s Global Technology and Enterprise Platform (GTEP), Solutions Integration & Delivery (SI&D) organization is deeply rooted and integrated into Scotiabank’s business lines. The SI&D team supports strategic and operational goals with our global CIOs and business stakeholders to deliver high quality and highly performing enterprise infrastructure services.

The role:

In this role, you will have an end-to-end accountability of all GTEP services provided to Tangerine Bank, one of Scotiabank’s premiere business lines. You will work in close collaboration with all functions such as Application Development teams, Executive Management, Compliance, Security, and other business groups.

You will provide thought leadership to a team of IT professionals as well as subject matter expertise and guide them in the direction that’s aligned to the bank’s strategic vision and objectives.

When required, there is travel within the Greater Toronto Area. You are fine with working off-hours to assist with problem resolution or ensuring the systems are operational. You can also make yourself available, 24x7, to ensure system availability for critical communication tools within Canada.

Is this role right for you?

• You are a seasoned IT professional who is passionate about driving results & accountability, while creating and maintaining strategic relationships across an organization.
• You are a forward thinker who likes to stay on top of the latest market trends and eager to communicate your vision to diverse stakeholders & champion next generation enterprise level solutions.
• You enjoy developing a great team and seeing them succeed by sharing your technical background to help others prevail in technical challenges (incident management, architecture/engineering, project delivery).
• You have a keen desire to share your vision to diverse stakeholders.
• Eagerness to learn and challenge yourself is a part of your DNA.
• You take personal pride in always maintaining a high quality of service with assigned tasks.
• You are comfortable in adapting to a changing technology landscape.

Do you have the skills that will enable you to succeed in this role?

• You can demonstrate strong communication (verbal/written/presentation) skills in English & the same in Spanish and/or French is an asset. Furthermore, you have good interpersonal skills to build relationships with internal and external business/technical partners and vendors.
• You have at least 10+ years of professional working experience in leading people within an Information Technology department or division that provides services to clients spanning multiple locations across a region and/or country and/or countries.
• You have at least 4+ years of hands-on technical working experience in the end-to-end design/planning/implementation to migrate from on-prem to Public Cloud infrastructure.
• You can demonstrate hands-on technical working experience in driving the modernization on Public Cloud (GCP and/or Azure).
• You understand & can translate/articulate strategies and roadmaps to multiple stakeholders, including C-Level business & technology executives.
• You have experience building strategic partnerships and a proven track record at driving continuous improvements to achieve business goals.
• You are analytically inclined with extensive experience leading, informing, and influencing key business decisions that are centered on strategic growth.
• You can provide communication/alerts to the business lines regarding degraded or missed service levels as a part of the problem management escalation process and pro-actively communicate any IT issues and upgrades to business lines.
• You possess superior problem solving and decision-making skills to resolve work issues while under pressure in a dynamic environment.
• You have a post-secondary education in Computer Science or Engineering or Business.

What's in it for you?

• Expect to be constantly challenged in this fast paced & dynamic environment. This will allow you to have the opportunity to be creative while gaining knowledge banking systems and operations. You will build relationships with vendors and technical leads from carriers and present valuable and long-lasting contributions to the bank.

• We are technology partners who help the business transform how our employees around the world work.
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We also foster an environment of innovation and continuous learning.
• We care about our people, allowing them to design how they work to deliver amazing results.
• We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
• When required onsite as a part of a hybrid work model, your 2 primary locations are in Toronto (3389 Steeles Avenue East & 100 Yonge Street).

#scotiatechnology

#LI-hybrid

The Role

As a Senior Manager , you will directly support the IT Risk Governance and Controls Director, to collaboratively:

• assess, analyze, and quantify Technology risk,
• data identification, collection, and governance,
• technology risk analysis and insights development to support decision making for remediation activities,
• technology risk reporting enterprise-wide, including regulatory requirements.
• support the Second Line of Defence and Audit in their respective mandates and maintain an overall view and reporting of Internal Audit findings and corresponding remedial actions relevant to the Technology Risk Management.

In this role, you will assist the Technology Risk Directors/Officers within the Technology Risk Function globally with key risk and management indicators data and specific details supporting their roles. You will also support the IT Risk Governance and Controls Director with research and industry practices on Technology Risk Reporting and counsel and direction on strategic decisions related to enhancements, new metrics, and indicators.

Key Accountabilities: 

• Develop and maintain content for all Technology Risk Dashboards; ensure accurate and timely publication of IT Risk Dashboards. Ensure clear communication of content and all changes and their impacts to respective stakeholders.
• Produce decks and reports for Technology Risk reporting forums and IT&S Senior Management holding responsibility for accurate and data supported insights.
• Perform Risk analysis and identify correlations between Technology Risk domains and data to develop predictive meaningful insights.
• Revamp and enhance Technology Issues monitoring and reporting; develop data driven insights from identified issues. This includes Self-Identified, Internal Audit and Regulatory issues.
• Research Industry Frameworks and Practices and identify new metrics and indicators to measure and report on Technology Risk.
• Implement and communicate new/updated risk indicators, metrics, and associated thresholds.
• Maintain documentations and data governance for the entire Technology Risk reporting database.
• Collaborate and influence across the organization to help build awareness and capabilities in Technology Risk to drive forward a common enterprise-wide approach.
• Ensure implementation of a strong risk culture in partnership with various Technology Risk Officers/Advisors and Risk Owners.
• Support development of tools and technology to support the reporting of Technology risk across the Bank.

Is this role right for you?

• Candidates should have risk management and/or data management and reporting experience (governance, operations, audit, control functions, compliance, risk management) of over 10+ years.
• Candidates require strong communication and influencing capability, supported by well-developed analytical competencies. Proven expertise working with/presenting/communicating to Executive Leadership.
• Proven expertise in risk reporting, indicators development and thresholds setting.
• Good ability to balance competing or conflicting goals of various departments and stakeholders which requires a mature, diplomatic approach and highly developed negotiation and influencing skills.
• Good communication, facilitation and presentation skills for developing communication strategies for Executive approval through to implementation of strategies and programs.

#Cyberatscotia #LI-Hybrid

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

• Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
• Nurturing rich, long-standing relationships 
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

Is this role right for you? In this role you will:

• Build strong customer relationships and deliver excellent customer service 
• Uncover and solve customers’ needs 
• Explain complicated concepts simply 
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
• Demonstrate an eagerness to learn and determination to succeed 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

• Have strong customer service skills 
• Are willing to assist in a professional, friendly and efficient manner 
• Are available to work a flexible schedule 
• Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
• Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
• Previous banking experience is a strong asset 

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
• A rewarding career path with diverse opportunities for professional development 
• An organization committed to making a difference in our communities– for you and our customers 
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
• A competitive compensation and benefits package