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The Application Support Specialist provides support and expertise in the testing, tuning, upgrading, and maintenance of PGT applications. The role involves identifying and resolving Tier 2 and Tier 3 application issues, working closely with the Senior System Administrator, Senior Security Analyst, Technical Architect, and Database Administrator to ensure systems operate efficiently and reliably.

Qualifications:
Education and Experience Requirements

• Diploma, certification or equivalent in the computer science field.
• Three (3) years experience in assessing customer requirements, developing and implementing technical and business solutions; in a medium sized organization with remote offices with >250 employees

Provisos:

• Occasional travel is required 

For questions regarding this position, please contact [email protected].

About this Position:
Flexible work options are available; this position may be able to work from home up to 5 days a week subject to an approved telework agreement.
There is currently a temporary opportunity available until June 30, 2027. 
An eligibility list may be established to fill future permanent and/or temporary vacancies.
Please refer to MyHR for more information on Temporary Market Adjustments
A Criminal Record Review Act Check (CRRA) and Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. .

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Reporting to the QA Manager, the Senior QA Analyst is responsible for test planning, presenting plans, identifying areas of improvement, creating and upgrading QA processes, creating reports, analyzing QA metrics, enforcing established QA processes, and liaising and coordinating with the operational lines of business. The Senior QA Analyst performs analysis of requirements, analyzing and confirming ability to test; defect tracking; development of automated test scripts/scenarios traceable to requirements using programming in Java, Python or C# and using tools(such as EggPlant). This role is responsible for performing manual and automated testing, performance testing, analysis and initial prioritization of defects, issues or change requests; running defect triage meetings and daily scrums to track project testing progress and designing, establishing, maintaining the test automation framework along with the automated regression and sanity test suite.  The Senior QA Analyst provides coaching and mentoring to junior QAs on best QA practices and processes.

A successful completion of a criminal record check is required.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for permanent or temporary future opportunities may be established.

Position requirements:

Education and Experience:

Degree or diploma in information technology, computer science or a related field, with a minimum of 6 years of recent, related experience*.

OR

A combination of education, training and experience may be considered i.e., secondary (high) school diploma or equivalent certification, and relevant coursework or certification in information technology, computer science or a related field, with 8 years of recent, related experience.

Recent, related experience must have occurred in the last 10 years and must include the following:

• Software development experience using one or more object-oriented programming languages - Java, C#, or Python.
• Experience developing test automation framework based on Selenium WebDriver, Rest API, Appium, Sikuli, or similar application.
• Experience deploying test automation in Continuous Integration and DevOps, e.g., Git, Azure DevOps.
• Experience developing test automation scripts in one or more of the programming or scripting languages: Java or C#.
• A minimum of 3 years’ experience leading QA projects such as task allocation, designing test automation frameworks, metrics collection, risk management etc.
• Experience managing test environments (TEM).

Preference may be given to candidates with any of the following experience:

• Experience testing under an Agile environment.
• Experience with test planning, test execution, test monitoring/control.
• Experience with developing, executing and maintaining test automation scripts.
• Experience with developing master test plans.
• Experience utilizing test and defect management tools including Jira, Azure DevOps, Testlink.
• Experience in writing test automation strategies, test automation demos and training.
• Experience in developing and maintaining performance / load / stress testing framework and Java/C# scripts based on JMeter.
• Software development experience with any object-oriented programming languages, for example, Java, C#, Python.
• Experience with Oracle, SQL or MySQL.
• Experience with Behavior-driven development (BDD).
• Experience with test automation tool (preferably Eggplant).
• Experience in testing data transformations.
• Experience with robotics or physical automation systems (eg. robotic process automation for POS or hardware-integrated automation).
• Exposure to automated testing of point-of-sale (POS) devices or payment systems.
• Experience in creating and managing hybrid test environments for QA needs.
• Experience collaborating in Git-based teams (Bitbucket/GitHub) with peer review and shared automation ownership.
• Experience developing test automation in security-restricted, compliance-driven environments.

Application instructions:

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered:

• A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
• Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

WHO YOU WILL WORK WITH  

Reporting to the Senior Manager, People Analytics and Workforce Planning, and as a member of the broader HR team, the Manager, HR Technology Operations is responsible for managing and maintaining the corporation’s HRIS (Workday).  The Manager oversees the optimization of the HRIS to ensure it successfully supports business requirements. The Manager manages the contract and relationship with external vendors (AMS provider and Workday) 

WHO YOU WILL WORK WITH  

The Human Resources department provides HR leadership across BCI, in direct support of investment return objectives and delivering on BCI’s mandate. The HR department adds value as a strategic business partner, an enabler of change when mandates shift, and serves as a trusted advisor to the CEO/CIO, executive, and the board on all people matters.  

HR supports every person at BCI and serves as a trusted partner to all departments on strategic initiatives and day-to-day HR matters. By focusing on our talent, we ensure the organization has the right people with the right skills supporting and delivering on investment strategies for the benefit of our clients. 

WHAT YOU BRING 

• 8+ years of progressive experience in human capital management systems/HR Technology, including time in a leadership or supervisory role, preferably in an investment management organization 

• Proven track record of HRIS system implementation; preference given to Workday  

• Strong organizational skills with a high attention to detail and a commitment to data accuracy and integrity  

• Strong problem-solving capabilities 

• Ability to explain difficult concepts and persuades others to adopt a point of view 

• Achieves results using informal social networks, unwritten informal structure, culture, and the rules of the organization 

• Proficiency and confidence when dealing with a diverse range of professionals in a proactive and confidential manner; supported by effective communication skills  

• Working level understanding of employment legislation and the HR industry 

• General understanding of the investment industry preferred 

• Strong data analysis knowledge an asset 

WHAT YOU WILL DO  

• Subject Matter Expert (SME) of Workday (HCM and HR Core) 

• Configuration Expertise on Workday Security administration and configuration  

• Technical Expertise on Workday Advance Compensation – bonus and stock plans, stock administration 

• Functional and Technical knowledge in Workday Prism, Workday Journeys, Benefits, Payroll, Talent Optimization, Learning, and Recruitment  

• Oversees the day-to-day administration of the HRIS: 

• provides technical support to users: researches, troubleshoots and resolves issues within the parameters of the system support model 

• resolves escalated issues or concerns to HRIS, within the parameters of the system support model; identifies and resolves root causes to common user challenges 

• provides security administration and consultation to ensure data is secure and access is appropriate for users and roles as assigned 

• supports HRIS SMEs in the effective running of the modules for which they are responsible 

• In partnership with Technology and/or Finance, manages the relationship with the HRIS and AMS vendors to ensure proper support; including contract renewals and change requests 

• Collaborates with business product owners (eg. Workday Adaptive Planning, Peakon, Strategic Sourcing) to ensure business requirements are met, while maintaining system integrity  

• Oversees the regular maintenance and optimization of the HRIS by ensuring updates and changes are properly implemented and communicated 

• Manages vendor releases, providing communication and guidance to HRIS SMEs to ensure required configuration and testing is completed for their respective modules prior to rollout 

• Proposes and implements, with support from external vendor(s) as needed, new solutions to improve HR processes or overall user experience for the corporation 

• Under the guidance of the Senior Manager, People Analytics and Workforce Planning, ensures proper data integrity and audit controls 

• Participates in defining system requirements and testing and deploying solutions; ensures there is a match between solutions and organizational system needs 

• Provides user support through documentation, developing and facilitating training, and creating supporting materials 

• Reviews and analyzes system functionality and provides recommendations for improvements, documenting any implemented changes as appropriate 

• With support from Organizational Change Management specialists, ensures effective communication of HRIS updates to HR department, staff, and managers 

• Participates in, and provides support to, broader HR team projects, as required 

• May supervise 1-2 HR Advisors, Analysts or Technicians 

• Ensures compliance with Data Privacy and Protection Guidelines and legislation 

• Other duties and projects as may be required. 

Strong Preference will be given to candidates with the following experience: 

• Enterprise Interface Builder (EIBs) across various modules 

• Calculated Fields and Report Writing (Advanced and Matrix reports), including Dashboards and Discovery Boards 

• Docs for Layouts functionality – Compensation Statements and Performance Review Documents 

WHERE YOU WILL WORK  

This role can be based in either our Victoria or Vancouver office. We are an in-person collaborative organization with the flexibility to work remotely 1-day a week.

BC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers and employees; while ensuring we continue to deliver safe, reliable, and affordable service—now and into the future.

As our vessels and terminals become increasingly connected, and we adopt modern platforms powered by advanced analytics and artificial intelligence, we’re looking for forward-thinking leaders who are excited by what’s possible. Leaders who not only embrace innovation, but who also know how to build, inspire, and empower teams to turn vision into reality.

If you thrive in complex, large-scale environments, enjoy driving enterprise-wide transformation, and are comfortable operating at the intersection of business strategy and technology delivery, this could be the opportunity you’ve been waiting for. Join us and play a meaningful role in shaping the future of coastal transportation—where the challenge is significant and the impact is lasting.

The Opportunity

We are seeking a Director, IT Operations to lead the core infrastructure and front-line technology services that power one of the largest and most complex marine transportation networks in the world.

This is a critical leadership role providing oversight of enterprise infrastructure, cloud operations, and end-user support — ensuring stability today while advancing modernization for tomorrow.

As a Director, IT Operations, you provide strategic leadership for the reliability, resilience, and continuous evolution of BC Ferries’ core IT services.

The portfolio includes:

• On-premise data centres and server environments (Windows, Linux/UNIX)
• Enterprise storage, backup, disaster recovery, and virtualization platforms
• Microsoft 365 and Azure tenants
• Monitoring, automation, and cloud governance platforms
• Field Technology Services (Tier 2)
• IT Helpdesk operations (Tier 1, 24x7 support model)

The Role

Reporting to the Executive Director, Technology Services, you contribute value through key areas of oversight such as:

• Developing and executing the IT Operations strategy aligned with enterprise technology and business priorities;
• Overseeing operational governance across availability, capacity, service levels, incident response, vendor performance, and cost optimization;
• Establishing policies, standards, and operating models for infrastructure, cloud, and end-user support services;
• Providing leadership in multi-year roadmap planning, including data centre lifecycle management, compute refresh, Microsoft 365 and Azure modernization, and monitoring platform evolution;
• Leading teams supporting Cloud Operations, Windows Server, Linux/UNIX, virtualization platforms, enterprise storage, backup and disaster recovery, and compute automation;
• Ensuring secure and resilient configuration, patching, monitoring, and lifecycle management of server environments;
• Overseeing system performance, capacity planning, and enterprise infrastructure reliability initiatives;
• Driving modernization toward cloud-based services where appropriate;
• Ensuring the operation, lifecycle management, compliance, and physical security of corporate data centres and server rooms;
• Overseeing power, cooling, rack infrastructure, networking handoffs, and site resiliency across shore locations and onboard vessels;
• Ensuring disaster recovery readiness, backup integrity, and high availability architecture;
• Managing vendor contracts related to colocation, hardware maintenance, and physical infrastructure services;
• Providing leadership for Microsoft 365 workload administration, including Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Defender, and identity security;
• Overseeing configuration governance, licensing strategy, and operational standards across collaboration and cloud platforms;
• Partnering with IT Security to strengthening compliance, data governance, DLP, retention, and secure collaboration practices;
• Overseeing Azure tenant management and adoption, including landing zone governance, cloud provisioning, monitoring, and cost management;
• Implementing and maintaining cloud architecture standards across identity, network topology, automation, and security baselines;
• Leading workload transitions to Azure while ensuring seamless hybrid interoperability;
• Leading field technology and IT Helpdesk teams, strengthening incident intake, triage, request fulfillment, first-contact resolution, and 24x7 service delivery;
• Championing automation, self-service capabilities, proactive monitoring, and problem management;
• Embedding ITSM processes across incident, problem, change, request, and knowledge management disciplines;
• Leveraging KPIs and service reporting to drive transparency, informed decision-making, and operational efficiency;
• Leading, mentoring, and developing a multi-disciplinary team of managers, specialists, analysts, and technicians;
• Building a performance-driven culture grounded in accountability, service excellence, and professional growth;
• Managing operational budgets across compute, cloud services, data centres, and support functions;
• Overseeing strategic vendor relationships, including hardware OEMs, MSPs, cloud providers, and licensing partners;
• Ensuring contract compliance, performance monitoring, and procurement alignment with corporate policy;

What you bring to the team

• Bachelor’s degree in Business, Computer Science, or IT related field
• ITIL certification strongly preferred
• Cloud and infrastructure certifications (Azure, M365, VMware, RedHat) considered an asset
• 10+ years of IT operations leadership, including managing leaders and multi-disciplinary teams
• Strong understanding of ITSM practices, automation, monitoring, and operational governance
• Demonstrated experience with hybrid infrastructure (on-prem + Azure cloud) and O365 enterprise operations
• Experience leading large-scale service desk/support operations (Tier 1 and Tier 2)

Join us!

If this sounds like your next great career move, please submit your resume and cover letter online.

This posting will remain open until the position is filled. We anticipate conducting interviews in early April.

Additional Information

The target salary range: $159,800 - $199,700 per annum. The starting salary is determined based on the successful candidate’s knowledge and experience, and on internal equity.

BC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers and employees; while ensuring we continue to deliver safe, reliable, and affordable service—now and into the future.

As our vessels and terminals become increasingly connected, and we adopt modern platforms powered by advanced analytics and artificial intelligence, we’re looking for forward-thinking leaders who are excited by what’s possible. Leaders who not only embrace innovation, but who also know how to build, inspire, and empower teams to turn vision into reality.

If you thrive in complex, large-scale environments, enjoy driving enterprise-wide transformation, and are comfortable operating at the intersection of business strategy and technology delivery, this could be the opportunity you’ve been waiting for. Join us and play a meaningful role in shaping the future of coastal transportation—where the challenge is significant and the impact is lasting.

The Opportunity

We are seeking a Director, Portfolio Planning & Execution to lead the planning, oversight, and delivery of our IT portfolio — ensuring that technology initiatives are strategically aligned, effectively executed, and deliver measurable business outcomes.

As the Director, Portfolio Planning & Execution, you will provide strategic oversight and direction across IT programs and initiatives. You will also ensure alignment with corporate and IT strategy, optimizes resource allocation, and delivers technology-enabled business value across the organization.

Working closely with IT and business leaders, vendors, and stakeholders, you will guide programs to successful planning, execution, and delivery — on time, on budget, and aligned to business outcomes.

This is a high-impact leadership role responsible for driving the IT Capital Plan, confirming portfolio scope, designing programs, and developing roadmaps that turn strategy into results.

The Role

Reporting to the Executive Director, Business Transformation, you contribute value through key areas of oversight such as:

• Leading the enterprise portfolio planning and delivery execution, aligning initiatives and investments with Corporate and IT strategy and the future operating model
• Shaping and maintaining integrated program roadmaps outlining sequencing, milestones, and high-level deliverables across the portfolio lifecycle;
• Driving successful program execution through active delivery leadership and collaboration with Business and IT teams, vendors, and stakeholders to achieve committed outcomes;
• Managing portfolio and program-level budget allocations, forecasts, and financial performance across all assigned initiatives;
• Collaborating with infrastructure, architecture, and applications teams to delivering interim or stop-gap solutions using existing technologies where appropriate;
• Overseeing the development and evaluation of Requests for Proposal, Quotes, and Information (RFXs) in alignment with IT strategy and the future architectural roadmap;
• Mitigating risks and proactively resolving issues to maintain momentum and program stability;
• Driving the development and execution of new technology, product, or collaboration initiatives as assigned;
• Encompassing the leadership responsibilities aligned with those of a Senior Project Manager, including end-to-end delivery oversight;
• Communicating and managing project expectations with team members and stakeholders, defining success criteria, and disseminating information throughout the project lifecycle;
• Facilitating workshops, Working Group sessions, Steering Committee meetings, and other stakeholder forums as required;
• Conducting and supporting team member performance management and development activities;
• Managing interdependencies, conflicting requirements, and overlapping impacts across business processes, IT services, and enterprise architectures;

What you bring to the team

• Bachelor’s degree in Business Administration, Computer Science or related field
• 10+ years of proven business/technology leadership and 15+ years of project management experience
• Certified Scrum Manager and SAFe Scrum Master Certification an asset

Join us!

If this sounds like your next great career move, please submit your resume and cover letter online.

This posting will remain open until the position is filled. We anticipate conducting interviews in early April.

Additional Information

The target salary range: $159,800 - $199,700 per annum. The starting salary is determined based on the successful candidate’s knowledge and experience, and on internal equity.

The Manager, Business Transformation Strategy & Portfolio Governance is the strategic right hand to the Executive Director, Business Transformation. This role acts as the connective tissue between strategy, finance, governance, and delivery, standing up a single, enterprise-wide system that links priorities to investments, execution, and measurable outcomes.

If you’re energized by building structure where it doesn’t yet exist, enjoy operating at the intersection of business and technology, and can translate strategy into executable, governed portfolios—this is a rare opportunity to leave a lasting mark.

The Role

Reporting to the Executive Director, Business Transformation, this role is integral to the achievement of company objectives, and you contribute value through key areas of oversight such as:

IT Strategy & Strategic Portfolio Planning

• Leading the 12-year capital refresh plan for core platforms and assets, integrating lifecycle timing, obsolescence risk, and sustainability considerations connecting the long-term forecasts to annual capital and operating budget cycles
• Orchestrating annual and in-year quarterly fiscal planning (capex/opex) for IT, aligning to enterprise strategy, business-architecture roadmaps, and regulatory obligations;
• Maintaining portfolio level investments and scenario analyses with recommendations on trade-offs that maximise ROI, resilience across people, technology, and governance priorities;

Centralized Intake & Project Portfolio Management (PPM) Delivery Support

• Designing and implementing the enterprise IT intake process for all new initiatives including triage, sizing, dependency checks, architecture fit, benefits framing, and business readiness;
• Chairing the intake/PPM working forum - drive funding releases working with Finance based on stage-gate evidence, risk appetite, and benefits defined;
• Working with Executive Director, Business Transformation, Portfolio Leaders and Transformation Management Office on the IT governance framework (roles, artefacts, cadences, KPIs), ensuring proportional standards and consistent controls across programs and projects;

Enterprise Liaison & Investment Case Quality

• Partnering with business unit stakeholders to shape value-focused funding cases, embedding outcome metrics, cost and schedule delivery, change readiness, and benefits ownership;
• Coordinating IT department-level requests and resource allocations, resolving cross-portfolio conflicts through data-driven prioritisation and capacity views;
• Ensuring enterprise business cases traceability to strategy and capability uplifts as defined;

Portfolio Reporting, Forecasting & Performance

• Building an integrated reporting backbone which could include monthly portfolio forecasts (cost, schedule, benefits), KPI scorecards, risk and capacity heatmaps, and Class A executive packs, Board-level materials;
• Maintaining live dashboards (e.g., Power BI) with clear data lineage - standardise definitions for status, risk, benefits, and financials to support project-based decisions;
• Publishing performance management insights and actions by running quarterly portfolio reviews to re-balance investments as appropriate;

People Leadership

• Leading, coaching, and developing 2–3 Analysts and others as required to establish career paths and a culture of transparency, curiosity, and disciplined execution;
• Championing integrated planning with Architecture, Finance, and PPM Delivery functions - embed continuous learning and project lifecycle;

What you bring to the team

• Bachelor's Degree in Business, Finance, Information Systems, Engineering, or related discipline; MBA or relevant master’s degree is an asset
• Professional credentials preferred: PPM/PMI/ CBAP or equivalent, SAFe LPM/Lean Portfolio; familiarity with ITIL is an asset
• 10+ years of experience across portfolio management, strategy, or PMO/TMO leadership with significant exposure to capital planning and enterprise budgeting; including track record building intake/governance from the ground up
• Demonstrated success producing executive level reports and Board packs and driving cross-functional prioritisation in a regulated, asset-intensive or public-service context
• Comfortable operating at the intersection of strategy, architecture, finance, and delivery, with a pragmatic approach to proportional controls

Join us!

If this sounds like your next great career move, please submit your resume and cover letter by March 1, 2026 at 11:59pm.

Additional Information

The target salary range: $125,400 – $156,800 per annum. The starting salary is determined based on the successful candidate’s knowledge and experience, and on internal equity.

BC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers and employees, while ensuring we continue to deliver safe, reliable, and affordable service—now and into the future.

As our vessels and terminals become increasingly connected, and we adopt modern platforms powered by advanced analytics and artificial intelligence, we’re looking for forward-thinking leaders who are excited by what’s possible. Leaders who not only embrace innovation, but who also know how to build, inspire, and empower teams to turn vision into reality.

If you thrive in complex, large-scale environments, enjoy driving enterprise-wide transformation, and are comfortable operating at the intersection of business strategy and technology delivery, this could be the opportunity you’ve been waiting for. Join us and play a meaningful role in shaping the future of coastal transportation—where the challenge is significant and the impact is lasting.

The Opportunity

The Manager, Transformation Office is a hands-on leader responsible for the operational engine of BC Ferries’ business transformation portfolio. This role owns the day-to-day mechanisms that keep programs and projects moving—project lifecycle and delivery methods, financial tracking and forecasting, purchase orders and requisitions, standardized reporting, tools and dashboards, resource and capacity management, and the coordination of training, communications, and business readiness activities across initiatives.

Leading a team of 6–7 Project Coordinators and PMO Analysts, the Manager works closely with Finance, Technology, Procurement, and business sponsors to deliver accurate, timely, and decision-ready information that enables disciplined execution. Positioned at the core of the Transformation Office governance model, this role supports enterprise prioritization, reinforces accountability across complex, cross-cutting programs, and builds transparent, reliable management reporting.

This role is critical to establishing a consistent and repeatable operating rhythm for transformation delivery—connecting portfolio governance, financial stewardship, resource management, and last-mile change enablement. By standardizing methods, data, and controls across delivery, reporting, and readiness, the Manager helps reduce the cost of change, accelerate benefits realization, and de-risk delivery.

The Role

Reporting to the Executive Director, Business Transformation, this role is integral to the achievement of company objectives, and you contribute value through key areas of oversight such as:

Methods, standards, and governance support

• Establishing and operating a standardized project delivery framework, including initiation, governance controls, and phase-gate reviews;
• Ensuring compliance with the established governance framework;
• Championing proportionality and standardization so the operating model works consistently across teams (processes, policies, standards);

Project financials, PO’s and requisitions

• Work with the PM’s, Portfolio Leaders on monthly and quarterly project financial cycles (budget, forecast, actuals, variance analysis) for in-flight programs and projects;
• Creating and tracking purchase requisitions and POs, monitor commitments vs. budgets, and reconcile invoices in partnership with Finance and Procurement; maintain auditable artifacts and change controls;
• Surfacing portfolio-level financial insights (burn rate, contingency, benefits tracking) and supporting investment decisioning with clear metrics where appropriate;

Portfolio reporting and dashboards

• Standardizing and publishing the weekly, monthly and quarterly portfolio reporting as defined by business transformation (project health, schedule, risk, financials, benefits, dependencies);
• Creating and maintaining live dashboards as defined by business transformation including definitions of KPIs and metrics to measure project success;

Resource and capacity management

• Maintaining the resource plan across all projects and initiatives (demand, allocations, backfill needs, skills mix) with appropriate risks that are flagged in a timely manner;
• Coordinating onboarding and offboarding of project delivery resources and ensure labor charges aligns with policy and funding decisions;

Training, change management, and business readiness

• Serving as the conduit between delivery teams and change practitioners to coordinate training, communications, and business readiness plans;
• Supporting project stakeholders prepare their teams for go-live and adoption;
• Supporting upskilling initiatives for project roles and sponsoring education to strengthen ownership and benefits realization;

Risk, issue, and benefits tracking

• Working closely with the PM’s to maintain the consolidated RAID and decision logs and ensuring escalations and mitigations are timely and visible;
• Partnering with PM’s and project stakeholders to define and track benefits and outcomes, not just activities;

People leadership

• Leading, coaching, and developing a team of Project Coordinators and PMO Analysts promoting culture of collaboration, clarity, and a service mindset to internal and external stakeholders;
• Building a cultural of trust, ownership, transparency, and disciplined execution across silos;

What you bring to the team

• Bachelor’s Degree or diploma in Business, Information Systems, or related field.
• Professional certifications an asset: PMP or equivalent; Agile/SAFe; ITIL is preferred
• 7–10+ years of experience in project/portfolio delivery support roles (PMO/Portfolio Analyst/Project Coordinator/Finance Analyst) with increasing responsibility
• Experience establishing and operating PMO/TMO services is preferred
• Demonstrated leadership of a small operations team supporting complex, multi-stakeholder initiatives; experience with large capital projects (> $5M) in a regulated environment is an asset
• Proven track record implementing KPIs/metrics, governance compliance, and data-driven portfolio decisions

Join us!

If this sounds like your next great career move, please submit your resume and cover letter by March 1, 2026 at 11:59pm.