9917 Jobs Found
Millwright Full-time Job
Maintenance & Repair SurreyJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 3 to less than 5 years
Physical Requirements:
- The candidates should be able to work in noisy environments and be comfortable with dusty condition
- The candidates should be capable of handling heavy loads and prepared for physically demanding tasks
- The candidates should demonstrate attention to detail and be comfortable with bending, crouching, and kneeling
- The candidates should be able to stand for extended periods and work effectively under pressure
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to detect and troubleshoot irregularities and malfunctions, as well as repair or replace defective machinery parts
- The candidates should be able to fabricate parts required during overhaul, maintenance, or set-up, and perform routine maintenance work on machinery
- The candidates should be able to read and interpret blueprints, maps, drawings, and specifications, as well as operate machining tools to fabricate parts
- The candidates should be able to assemble machinery and equipment (prior to installation), install machinery and equipment, and operate hoisting and lifting equipment
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
By mail
10945 132 Street
Surrey, BC
V3T 3W8
In person
10945 132 Street
Surrey, BC
V3T 3W8
Between 10:00 a.m. and 04:00 a.m
Millwright
Batule Forklift Services Ltd
SurreyMaintenance & Repair Full-time
30
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Administrative assistant | LMIA Approved Full-time Job
Administrative Jobs LangleyJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 7 months
Responsibilities:
- The candidates should be able to arrange and co-ordinate seminars, conferences, etc.
- The candidates should be able to schedule and confirm appointments, answer telephone and relay telephone calls and messages, answer electronic enquiries
- The candidates should be able to order office supplies and maintain inventory, greet people and direct them to contacts or service areas
- The candidates should be able to open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
- The candidates should be able to set up and maintain manual and computerized information filing systems, type and proofread correspondence, forms and other documents
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
Administrative assistant | LMIA Approved
A11 Freight Ltd.
LangleyAdministrative Jobs Full-time
26
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Construction Labourer | LMIA Approved Full-time Job
Construction Jobs TorontoJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates don’t need standard educational qualifications such as high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates don’t need experience although having experience is an asset, training will be provided
Equipment and Machinery Experience: Bobcats, Reciprocating saws, Circular saws, Concrete saws, Drills, Sledgehammer
Weight Handling: Up to 23 kg (50 lbs)
Own Tools/Equipment: Steel-toed safety boots
Location: 20 Milvan Drive Unit # 8, North York, ON, M9L 1Z3
Shifts: Day, Evening, Weekend, Early Morning, Morning
Work Site Environment: Outdoors, Dusty
Work Setting: Various locations
Transportation/Travel Information: Own transportation, Valid driver’s license, Public transportation is available
Physical Requirements:
- The candidate should be able to work in a fast-paced environment and work with tight deadlines
- The candidate should be able to perform repetitive tasks and handle heavy loads
- The candidate should be physically demanding and work with manual dexterity
Other Requirements:
- The candidate should be able to work with being focused on the client and have an efficient interpersonal skills
- The candidate should be able to work in a flexible environment and be someone who can be relied on
- The candidate should be a team player
Responsibilities:
- The candidate should be able to load, unload and transport construction materials also erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades
- The candidate should be able to mix, pour and spread materials also assist heavy equipment operators
- The candidate should be able to assist in framing houses, erecting walls and building roofs also level earth to fine grade specifications
- The candidate should be able to pave and rake asphalt also clean and pile salvaged materials
- The candidate should be able to clean up chemical spills and other contaminants also remove rubble and other debris at construction sites
- The candidate should be able to tend or feed machines or equipment used in construction also direct traffic at or near construction sites
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, and Cover letter) through below mentioned details.
By Email:
[email protected]
Construction Labourer | LMIA Approved
LBE Contracting Inc.
TorontoConstruction Jobs Full-time
26.50
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Landscaper | LMIA Approved Full-time Job
General Category Lutes MountainJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset
Landscaping experience: Residential projects, Commercial and/or industrial construction
Type of related experience: Landscape maintenance
Equipment and machinery experience: Small engine equipment, Lawn mowers
Construction specialization: Automated irrigation system, Fieldstone paths, Interlocking brick, Ornamental ponds, fountains and waterfalls, Retaining walls, Stone garden walls
Area of specialization: Landscape construction, Plant knowledge and identification
Own tools/equipment: Steel-toed safety boots, Gloves
Physical Requirements:
- The candidates should be able to work under pressure in a fast-paced environment, be physically demanding, and a repetitive tasker
- The candidates should be able to work with attention to detail
- The candidates should be able to sit, stand, walk, bend, crouch, and kneel for extended periods
- The candidates should be able to handle Hand-eye co-ordination
- The candidates should be able to do manual dexterity
Other Requirements:
- The candidate should be client focus, dependable, organized, flexible, reliable, and be able to work as a team player
- The candidate should have excellent oral communication and efficient interpersonal skills
Responsibilities:
- The candidates should be able to water and tend to plants, lawns and/or gardens, plan and construct landscaped environments which may include trees, shrubberies, lawns, fences, decks, patios and other landscape structures
- The candidates should be able to plant and maintain private and public lawns and gardens, plant and move trees, weed, prune and trim trees and plants
- The candidates should be able to repair and maintain equipment, remove litter and garbage, plant bulbs, flowers, shrubs and trees, lay sod or seed
- The candidates should be able to cart and spread topsoil and other materials, cut grass, assist with landscape constructions, apply fertilizers
- The candidates should be able to rake and collect refuse operate and maintain landscape maintenance equipment
Benefits:
- The candidates will get free parking and team building opportunities
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
Be prepared for the screening questions. Include answer the following questions while applying:
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Landscaper | LMIA Approved
Price Landscaping Services
Lutes MountainGeneral Category Full-time
16
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Food service supervisor | LMIA Approved Full-time Job
Tourism & Restaurants TorontoJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 year to less than 2 years
Location: Russell, ON
Shifts: Day, Evening, Weekend, and Morning
Supervision: Candidates should be able to supervise 1 to 2 people
Physical Requirements:
- The candidate should be able to work in a fast-paced environment
- The candidate should be a combination of sitting, standing, walking
- The candidate should be able to work under pressure
Other Requirements:
- The candidate should be able to work with being focused on the client
- The candidate should have an effective interpersonal skills
- The candidate should have an excellent oral communication
- The candidate should be able to work in a flexible environment
- The candidate should be a team player
Responsibilities:
- The candidate should be able to establish methods to meet work schedules
- The candidate should be able to supervise and co-ordinate activities of staff who prepare and portion food
- The candidate should be able to train staff in job duties, sanitation and safety procedures
- The candidate should be able to estimate and order ingredients and supplies
- The candidate should be able to hire food service staff
- The candidate should be able to ensure food service and quality control
- The candidate should be able to address customers’ complaints or concerns
- The candidate should be able to maintain records of stock, repairs, sales and wastage
- The candidate should be able to prepare and submit reports
- The candidate should be able to prepare food order summaries for chef
- The candidate should be able to must have knowledge of the establishment’s culinary genres
- The candidate should be able to supervise and check assembly of trays
- The candidate should be able to Establish work schedules
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.
By email
[email protected]
Food service supervisor | LMIA Approved
Tim Hortons
TorontoTourism & Restaurants Full-time
16 - 17
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Electrical Technician I Full-time Job
Engineering VancouverJob Details
Main Purpose & Function
The Electrical Technician I will perform detailed technical work including designing, estimating, inspecting, providing technical reviews, ordering materials, developing project scope and coordinating projects related to City's electrical and communication infrastructure and within responsibilities of Traffic, Electrical Operations and Design – Electrical Design department.
The regular work hours for this position are 7:00 AM to 3:00 PM, Monday to Friday. This position is based in National Works Yard, 701 National Avenue. The successful candidate may be required to adjust shifts and change locations as per operational needs.
Specific Duties & Responsibilities
- Develop design solutions (street lighting, traffic signals, power distribution, communication systems etc.) that meet all applicable codes, standards and regulations.
- Conduct site surveys, inspections or technical investigations to collect data for engineering projects.
- Liaison with internal and external customers, other City divisions/departments, electricians, superintendents, civil crews, project coordinators/managers, consultants, various Business Improvement Associations and general public.
- Provide estimates for construction (labor and material) using in-house software.
- Perform development reviews (for off-site scope) and utilities reviews
- Perform night inspections and attend public meetings as required.
- Provide support for Organizational Quality Management (OQM) program compliance activities such as document control, quality control, process improvement and field reviews.
- Review work of draftspersons and other technicians.
- Perform other administrative and technical functions in support of engineering activities as required.
Qualifications
Education and Experience:
- Completion of the twelfth school grade supplemented by either completion of electrical apprenticeship or recognized electrical technician courses/program.
- Considerable experience as an electrical designer or electrical technologist, electrician or any equivalent combination of training and experience.
- Experience in street lighting design and traffic signal design will be considered an asset.
- Knowledge of AutoCAD, AGI32, Word, Excel and ETAP is considered an asset.
Knowledge, Skills and Abilities:
- Knowledge of the Canadian Electrical Code (CEC), City of Vancouver Design Guidelines and Construction Standards, Master Municipal Construction Documents (MMCD), the International Municipal Signal Association (IMSA) specifications and the Uniform Traffic Control Device (UTCD) standards, and the Illuminating Engineering Society (IES) of North America standards and lighting simulation.
- Considerable knowledge of the principles and theory of electricity and electronics and their practical applications.
- Ability to multitask and prioritize work efficiently.
- Ability to estimate labour/material costs for complex projects.
- Ability to prepare, read, and interpret engineering drawings and specifications.
- Ability to direct and supervise the work of subordinates engaged in technical field and office duties.
- Ability to perform research tasks and compile statistical and narrative reports as required.
- Ability to establish and maintain cooperative working relationships with all internal/external stakeholders and the public.
- Ability to enforce rules and regulations with tact.
Driver’s License and Record Checks:
- A current and valid Class 5 BC Driver’s License or higher.
- The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities.
- Your driving record will be reviewed as part of the application process. Candidates must demonstrate a safe driving history, as assessed by the City of Vancouver.
- Candidates must attach the following to be considered:
- Commercial Driving Records Abstract (N Print) for the past 5 years (no more than 14 days prior to this posting)
- Insurance & Claims History for the past 5 years (no more than 14 days prior to this posting)
Application Close: February 22, 2024
The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.
Electrical Technician I
City Of Vancouver
VancouverEngineering Full-time
41.34 - 48.96
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Senior Customer Experience Associate Full-time Job
Customer Service MontréalJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.
Senior Customer Experience Associate
Scotiabank
MontréalCustomer Service Full-time
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Store Manager Full-time Job
Management WhistlerJob Details
Summary of Position:
This person is responsible for the efficient management and productivity of the COWS store. This person is also accountable for the overall operation of the store as well as the motivating and maintaining of staff relations.
Duties Include (but are not limited to):
- Demonstrating COWS World Class Service
- Greeting and serving customers
- Being competent in all aspects of work done by sales people, scoopers, supervisors and assistant managers
- Completing payroll summaries
- Being aware and having a working understanding of company policies
- Being involved in the hiring process
- Carrying out employee and store evaluations
- Motivating employees
- Holding regular staff meetings
- Addressing employee and customer concerns
- Planning and conducting training sessions with assistant managers and supervisors
- Being responsible for ensuring the preparation and submission of financial reports on a timely basis
- Scheduling
- Ensuring bank deposits are completed and confirmed with a receipt from the bank
Qualifications:
- Is energized by customer interaction
- Has strong written and verbal communication skills
- Has the ability to build a positive relationship with customers and staff
- Has a competitive spirit and desire to sell
- Has efficient and creative problem solving skills
- Has proven leadership and organizational skills
- Has the ability to read and comprehend financial statements
- Has strong delegation skills
- Has a sense of humor and upbeat personality
- Has a basic knowledge of computer programs (Microsoft Word, Excel, Outlook)
- Previous sales or management experience an asset
- Has a team oriented personality
- Has a proven ability to work under pressure
Physical Requirements:
- Repetitive tasks, especially in the wrists
- Bending, lifting up to 30 lbs.
- Standing for the duration of the shift
Other Requirements:
- Reliable transportation
- Availability from mid-May to October (Seasonal) or Year Round, depending on location
Store Manager
COWS Inc
WhistlerManagement Full-time
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Retail Sales Person Full-time Job
Sales & Retail WhistlerJob Details
Summary of Position:
This person is responsible for displaying assertive sales skills, and for the day to day operation of the COWS retail store. This person is accountable for providing COWS World Class Service to our customers, as well as being a strong team player relating to other COWS employees.
Duties Include (but are not limited to):
- Providing COWS World Class Service: “All COWS customers must receive above and beyond care and attention, better than would ever be received anywhere in the world, at all times!”
- Greeting and serving customers
- Having a keen awareness of product knowledge and determining customers’ needs
- Restocking merchandise
- Handling cash – making change
- Preparing store for opening
- Having a basic knowledge of in store merchandising
- Keeping the store tidy
- Responding to customer concerns
Qualifications:
- Is energized by customer interaction
- Has strong verbal communication skills
- Has the ability to build a relationship with the customers and staff
- Has a competitive spirit and a desire to sell
- Has efficient and creative problem solving skills
- Has a team oriented personality
- Has strong organizational skills
- Has a sense of humor
- Maintains a clean, tidy appearance
Physical Requirements:
- Standing for the duration of the shift
- Bending, lifting up to 30 lbs.
Other Requirements:
- Reliable transportation
- Availability from May / June to September
Retail Sales Person
COWS Inc
WhistlerSales & Retail Full-time
18
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FSQA Technician - Contract Contract Job
Maintenance & Repair BramptonJob Details
The successful candidate will be responsible to ensure that all Food Safety, GMP, HACCP and other Quality Assurance Program requirements are consistently achieved with a sense of urgency at the facility. In addition, the candidate is responsible for ensuring a safe, cost effective and service-oriented department, while providing Values-Based Leadership at the facility.
Any MLF team member interested in being considered for this role are encouraged to apply online by December 11. Applications received beyond that date are not guaranteed consideration.
Snapshot of a Day-in-the-Life:
- Provide leadership and direction to Operators on the line with particular focus on blending, formulation, CCPs, and documentation.
- Provide guidance on product SOPs and steps in formulating product blends while maintaining traceability and proper documentation of lot codes and batches in SAP.
- Conduct CCP and/or Prerequisite Program training including verification of training effectiveness. This includes training related to implementation of new programs and corrective actions related to deviations.
- Immediately address deviations to FSQA procedures by coaching and re-training.
- Support the investigation of customer and consumer complaints including documentation of findings and drafting responses as appropriate.
- Write and revise FSQA SOPs including maintenance of the product SOPs, FSQA SOPs and electronic directories.
- Maintain and deliver GMP Training and CCP presentations as a member of the plant new hire orientation program.
- Conduct HACCP reassessment, monitoring, and verification to meet regulatory requirements including updates to forms, documents, and programs as required.
- As a member of the cross-functional team, investigate, document (In SAP Non-conformance system) and establish/implement appropriate corrective action to address deviations related to all programs with specific focus on foreign material and quality critical non-conformances.
- Maintain hold and release databases - internal and SAP.
- In-depth analysis of CTQ (Critical to Quality) data as collected in SAP including tracking and trending for interpretation and development of actions to address deviations.
- Support all aspects of audit preparation and execution including documentation, preparation, program review, on-site inspection, training and other duties as required.
- Collect samples and conduct raw material sensory assessment and communicate results to Operations.
- Perform other SAP functions as required such as hold/release program, inspection lot oversight, usage decisions, etc.
- Provide support to hourly Production Operators in delivery of FSQA procedures.
- Participate in Period review, Town Hall meetings, other communication sessions.
- Assist CFIA inspectors with CVS tasks or other support as requested.
- Participate in Six Sigma projects.
- Perform other duties as assigned.
What You’ll Bring:
- Bachelor of Science or College Diploma in Food Safety/Science program or equivalent experience.
- 1-3 years previous experience in a technical food manufacturing role is preferred.
- Strong understanding of Pre-requisite Programs, HACCP, CCP’s and GMPs related to the food industry.
- Intermediate to exceptional MS Office skills.
- Strong interpersonal skills.
- Strong oral and written communication skills.
- Excellent organization and planning skills.
- High attention to detail.
- The ability to work cooperatively in a team environment.
- Ability to work with a variety of people and to be assertive as required.
- Ability to work effectively under minimal supervision.
- Strong time management skills with an ability to work in an environment with shifting priorities.
- Willingness to learn and teach others, be self-directed and motivated.
- Work as part of a functional team and be an exceptional fit with our Maple Leaf Leadership Values.
What We Offer at Maple Leaf Foods:
- Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
- An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
- Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
- Defined Contribution Pension Plan with company matching that starts on your first day of employment.
- Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
- Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
- Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.
FSQA Technician - Contract
Maple Leaf Foods Inc.
BramptonMaintenance & Repair Contract
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Dispatcher Full-time Job
Transportation & Logistics BurnabyJob Details
The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to.
How You’ll Help:
- Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer.
- Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments.
- Answer phones from drivers and customers.
- Review yard check to ensure freight is not missed and trucks are on schedule.
- Coordinate drivers to come back for second round of deliveries.
- Coordinate daily P&D requirements.
- Monitor driver performance and report finding to manager.
- Identify areas for improvement and efficiencies.
- Perform clerical duties for compliance and broker pay as required.
- Other related duties as may be required.
Your Skills and Experience:
- An understanding of the geography of the area
- High School graduate or equivalent
- Transportation background in dispatch, dock supervision (2-3 years)
- Computer literate in Excel and Word
- Equipment knowledge is an asset
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies
- Results focused
- Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc.
- Must have a strong sense of urgency
- Good communication skills
- Must be able to work under a flexible work schedule
- Must be a hands-on operator, trainer, coach and mentor
- Must be able to build and maintain relationships
- Must be a self-starter
- English required; other languages an asset but not required
- This position will be accountable to the Hub Manager and will receive general guidance as needed
Shift: Sunday - Thursday 6:00am - 2:30pm
Dispatcher
Day & Ross Inc.
BurnabyTransportation & Logistics Full-time
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Inbound Fraud Analyst Full-time Job
IT & Telecoms DieppeJob Details
What you will be doing:
The Fraud department is a centralized unit dedicated to the detection and prevention of fraud while ensuring an excellent customer experience. The Loss Prevention function operates on a 24/7 inbound and outbound environment. As front-line Detection Analyst, you will play a critical role in delivering an excellent customer experience whilst protecting customer assets. You will be instrumental in enhancing and protecting customer relationships through account monitoring and transaction verification. The Fraud Detection Analyst will report directly to the Team Lead, Fraud Operations
Is this role right for you? In this role, you will:
- Detect, prevent and monitor fraudulent activity with respect to the Bank’s day-to-day banking products by:
- Analyzing alerts generated by various fraud detection tools and assessing the probability that fraud is occurring.
- Making decisions, based on the analysis completed, to block the account or reduce the limit on the card or to contact the cardholder to discuss the activity.
- Create detailed fraud claims cases and dispute cases for review and work by the Senior Fraud Analyst team
- Working closely and effectively with the rest of the Fraud Detection Analysts in sharing information and trends to ensure large scale fraud trends are identified and actioned quickly.
- Working effectively with the team to identify the potential points of compromise to minimize risk to the Bank and our customers
- Escalating new/emerging fraud trends to management so that new fraud strategies can be implemented
- Reviewing fraud caught and missed daily to ensure continuous improvement in fraud detection
- Maintaining knowledge and understanding of all procedures, products & services related to role
- Achieve and maintain required service level standards by:
- Operating at optimal efficiency to ensure individual and departmental productivity goals are attained
- Responding to incoming telephone and written inquiries from customers as required
- Communicating with other Bank departments to resolve inquiries relative to fraud issues and/or complaints
- Strictly adhering to schedules thereby ensuring prompt customer service and response time.
- Follow customer problem resolution process to take ownership of customer concern and resolving customer issues at first point of contact.
- Accurately completing fraud reports with all required information to facilitate the expeditious adjudication of fraud file
- Minimize Fraud risk and losses by adhering to Tangerine’s policy, procedures and key controls;
- Prioritize and process customer requests (i.e. inquiries, transactions, case work) in a timely manner
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champion a high performance environment and contributes to an inclusive work environment.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
- A high school diploma or equivalent; post-secondary education in business or other related disciplines is as asset
- Minimum 2-3 years of experience in the Financial industry
- Previous experience in working in a fraud function an asset
- Working knowledge Fraud Detection/AML software applications
- Fluent in French is considered an asset
- Ability to work in a dynamic environment where processes and procedures are constantly refined
- Ability to work effectively as an individual and in a team, with minimal supervision
- Ability to remain professional and empathize with the situation of an irate and/or upset customer
- Strong listening skills with the ability to assess the needs and concerns of the customer
- Strong verbal written and communication skills in English
- Strong interpersonal skills
- Strong attention to detail and organizational skills
Hiring & Training Details:
- Our Customer Contact Centre is located at Terminal Station, 1234 Main St, Moncton, NB
- Position Start Date: 18th March 2024
- Position Status: Full Time
Training & Work Shift Details:
- Must be available to attend onsite training from Mon- Fri (8 am - 4 pm OR 9 am - 5 pm)
- Our business operates every day of the week, from Monday to Sunday, between 8:00AM and 12:00AM.
- Total shift is 37.5 hours per week.
What's in it for you?
- You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
- You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
- You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
- You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
- You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.
If you are interested to submit your resume for future opportunities, APPLY NOW!
Inbound Fraud Analyst
Tangerine Canada
DieppeIT & Telecoms Full-time
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