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Reporting to the Supervisor, Business Planning and Communications or designate, the position coordinates the delivery of arts, music and drama, and other cultural programs at the Arts Resource Centre and other recreational facilities.

Responsibilities:

• Developing and coordinating Arts, Music, Drama and other cultural programs
• Providing supervision and coordination of part-time staff
• Assisting in implementing City of Oshawa community special events
• Providing excellent customer service and support towards community groups
• Assisting in the development of operational budget and assisting in managing approved budget
• Supporting the development of policies and procedures to support arts, culture and heritage program development
• Providing administration and front desk support; and providing supervision of facility and working with Operations staff
• Support and demonstrate the City of Oshawa core values of Authenticity, Courage and Trust

Requirements:

• Demonstrated knowledge and skills normally associated with the completion of a two (2) year college diploma in Recreation and Leisure Studies, Visual and Creative Arts, or related field plus two (2) years’ experience in the Arts, Culture and Heritage programming field, with at least one (1) year of those years being municipal experience
• Knowledge of policies, issues and trends related to arts program development and best practices
• Knowledge of municipal government practices and procedures
• Training and skills in Program Development, Risk Management, Health and Safety, Community Development, and Project Management
• Knowledge of children, youth and adult educational practices, approaches and strategies in instruction, pedagogy, program planning and behavioural management
• Excellent written and verbal communication and interpersonal and customer service skills to deal effectively with volunteers, the general public and staff
• Established skills and experience using PC equipment, related software (i.e. Microsoft Office Suite) and IntelliManager or other registration software
• Ability to work independently and possess personal qualities of tact, diplomacy and patience
• Hold a valid Standard First Aid with CPR-C certificate
• Possession and maintenance of a valid unrestricted Ontario Driver's License, minimum Class "G"

Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.

Application Close: 10/10/2024

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• You may initially be paid 95% of your starting rate of pay, in accordance with the terms and conditions.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Application Close: 31/10/2024

The Community and Social Services Department is committed to an equitable and inclusive hiring process and supports a workforce that reflects the diverse population of Ottawa. In addition to meeting the operation requirements of the position, valued assets include:  

• lived experience and identity as a member of Indigenous, Black and/or People of Colour communities and/or as a Person with Disabilities, or member of other equity groups
• experience working with diverse communities or groups historically facing the greatest systemic and structural barriers
• knowledge of social welfare systems, community demographics and the related social economic realities of diverse groups  
• demonstrated understanding of the value of diversity and inclusion in the workplace  
• ability to apply an equity and inclusion lens to customer service and to internal decision-making processes  
• the ability to communicate in a language other than French or English

WHAT YOU NEED TO KNOW

• Language Requirement: Various Language Requirements       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.  
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement. 
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Application Close: 09/10/2024

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted. 
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Main Purpose and Function
The Content Strategist, Digital Channels, plays an integral role in supporting the family of City websites, primarily vancouver.ca and associated digital applications.  Acting with minimal supervision to provide their strategic and technical judgement on complex initiatives with a digital component. This role supports business units in delivering a digital content strategy for highly visible projects, ensuring a consistent and high quality user experience across the public website. The role serves as a key project contact for various lines of business, building relationships within the business to achieve strategic digital communication objectives. 
 

The Content Strategist plans, designs and delivers a variety of web content assets (e.g. text, graphics and maps, video and audio, born digital materials and digitized items, application interfaces, etc.) on behalf of all departments, including materials of a  high priority and complex nature within the City’s content management system (CMS) to ensure they: provide a cohesive, task-oriented user experience across the City of Vancouver website; align to departmental and corporate business objectives, and enhance quality of web service interactions 

 
Specific Duties/Responsibilities

• Develops and implements Digital Content strategy for complex initiatives
• Recommends solutions and alternatives related to online functionality, usability, accessibility, content and presentation, which balances user needs and business drivers.
• Creates and documents site assets, including web page metadata tags (title, key words, and descriptions), maintain accessibility standards, content matrixes, etc. to ensure continuity in the overall maintenance of site assets.
• Provides web and content strategy and best practices counsel to internal and external contacts. 
• Communicates content, provided by City business units, from multiple angles: visually, textwise, and page wise within the vancouver.ca website.
• Manages the development and documentation of standard operating procedures to support the day-to-day needs of the site, working with site resources to ensure adherence to procedures, design and content standards (DSG and CSG), as well as accessibility standards, providing regular reviews and modifications where necessary.
• Contributes to ongoing assessment of processes and procedures and identify areas of concern and continual improvement
• Identifies opportunities for improvements to User Experience and ensure User Centric approach drives solutions to site interactivity
• Improves overall website performance (in terms of click through and conversion rates) by leveraging insights gathered from data, both qualitative and quantitative.
• Creates and maintains the standards and taxonomies for the website, recommending changes and improvements; and integrates information on the website from across all communication channels. 
• Identifies and implements audience-specific digital solutions across a variety of online platforms
• Supports and upholds internal Design Style Guide, User Experience Charter, and Accessibility standards when producing content and materials for web.
• Designs tools such as wireframes, prototypes, concept maps, mockups, user flows, and storyboards to support stakeholder buy-in, and provide clarity on the user journey
• Conducts formative and summative usability testing by reviewing content and ensuring it is presenting as expected, and contributes to ongoing assessments of processes and procedures and identifies areas of concern, and continual improvement
• Investigates, analyzes, and specifies digital product and service requirements to meet the business needs of clients.
• Researches and explores ideas by brainstorming, collecting and analyzing statistics, and sketching options.
• Advises stakeholders of the value of UX design principles.
• Presents and pitches content strategy, information architecture, user journey ideas to stakeholders.
• Supports software tool development when needed.
• Other duties/responsibilities as assigned.

Stakeholder Relations

• Establishes and maintains liaison with business units and other applicable internal and external contacts.
• Helps coordinate meetings and communicates with project stakeholders on content strategy related deliverables.
• Provides advice and assistance to users and senior staff regarding enhancements and functionality of various projects while promoting user centric thinking and approach to projects.
• Plans, organizes and participates in consultations with key stakeholders from multiple operational units, delivering strategic recommendations with confidence
• Other duties as assigned

Qualification Requirements
Education and Experience:

• Certification or degree in Information Technology or a related field supplemented by courses in User Experience or Interactive Design and plus sound related experience in a web design/development/publishing environment including  or an equivalent combination of training and experience.
• Experience with digital content management systems; OpenText preferred. 
• Experience with interaction design methods, user experience process, usability best practices, and web accessibility standards
• Awareness and experience with common Project Management processes

Knowledge, Skills and Abilities:

• Considerable knowledge of relevant best practices, including user experience and search engine optimization; considerable knowledge of accessibility issues and guidelines
• Sound knowledge of UX wireframing/prototyping tools (i.e. Figma, Balsamiq)
• Considerable knowledge of the principles, methods and techniques related to web design and functionality.
• Strong writing skills, including writing in plain language, with experience in communications/marketing
• Strong problem-solving approach, and ability to understand content in the context of various business models; and the ability to synthesize complex or technical information to produce clear, concise and compelling content
• Ability to manage project timelines, manage resources and communicate with project stakeholders
• A good understanding of front-end design patterns and UI best practices as well as an ability to influence others in the adoption of best practices
• Constantly drive innovation by staying current with technology, trends, and new ideas for digital content production and process improvements
• Ability to recognize opportunities to improve business processes related to customer experience
• Ability to remain up-to-date on digital products and service opportunities, UX best practices, and UX solution options
• Ability to communicate effectively both orally and in writing to internal and external parties
• Ability to establish and maintain effective working relationships
• Ability to communicate UX requirements with both internal and external development teams
• Ability to source and use industry best practices in UX, content strategy, and interface design
• Proficiency with Adobe Creative suite, SurveyGizmo (or other survey creation software) and knowledge of HTML and CSS is considered an advantage
• Proficiency with MS Office Suite
• Ability to work after hours, weekends, holidays, on a standby rotation is preferred

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: IT, Digital Strategy & 311 (1070) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Temporary Full Time 

Position Start Date: November 2024 

Position End Date: June 2025 

Salary Information: Pay Grade GR-025: $43.78 to $51.7 per hour

Application Close: October 4, 2024

Main Purpose & Function 
Known as the “living room of the Downtown Eastside,” Carnegie Centre offers educational, recreational, cultural and social programming for the benefit of low income people of the Downtown Eastside.

Reporting to the Security Coordinator, the Security Attendant I is the public’s “first point of contact.” As part of the security team, the position supports Centre security and safety, and works to create a safe and welcoming environment for patrons and staff.

Specific Duties & Responsibilities

• Monitoring entrances and facilitating access control of the facilities;
• Monitoring and upholding the Centre’s Code of Conduct and standards of behaviour are being observed;
• Making regular patrols of the building;
• Providing support in the event of an emergency including first aid and overdose response;
• Understanding the needs of and assisting patrons in a supportive manner by providing information and making referrals on the services and activities provided by the Centre and other community partners;
• Assisting with front desk clerical activities such as answering phones, distributing mail, simple data entry when needed;
• Communicating information to other staff by way of log entries, incident reports and emails;
• Communicating effectively using a two-way radio;
• Maintaining health and safety standards;
• Receiving routine deliveries;
• Ability to understand and uphold occupational health and safety policies and procedures, including specific policies related to COVID-19;
• Performing janitorial and other duties as required.

Qualifications

Education and Experience:

• Completion of Grade 10 (Grade 12 preferred);
• Knowledge of the Downtown Eastside community, local agencies, and services;
• Considerable knowledge of the Carnegie Community Centre’s rules, services and operations
• Experience working in a community, social service or health care environment would be an asset
• Occupational First Aid Level I certification would be an asset
• Fluency in a second language would be an asset

Knowledge, Skills and Abilities:

• Considerable knowledge of the Downtown Eastside, agencies, services and resources.
• Considerable knowledge and understanding of addictions, mental illness, conflict resolution and violence prevention.
• Proven ability to establish and maintain effective working relationships.
• Proven ability to communicate effectively orally and in writing, including writing incident reports.
• Proven ability to work with minimal supervision.
• Proven ability to respond to incident using defusing and de-escalation techniques.
• Proven ability to respond to emergencies, travel long distances, and transport heavy items using moderate strength and agility.

Record Checks:

• A Police Record Check is a requirement of this position. A clearance requires the absence of any criminal charges or convictions related to this position.

Business Unit/Department: Arts, Culture and Community Services (1200) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Auxiliary/Casual 

Position Start Date: October, 2024 

No of positions avaliable: Multiple

Salary Information: Pay Grade GR-013: $27.04 to $31.66 per hour

Application Close: October 4th, 2024

Main Purpose and Function
This Office Support Clerk III is responsible ensuring that time entry and HR action forms are accurate and align with CoV best practices and policies.  The OSCIII reviews and corrects time entry work of other clerical staff, providing training, guidance and trouble-shooting support as required.  Additionally, the OSCIII reviews, corrects, and tracks HR action forms, providing support and guidance to supervisors and managers throughout the process.  The OSCIII also performs time entry functions and provides general clerical support for the Park Board administrative office, including relief backup for other clerical staff as required. This role includes working with confidential information.

Specific Duties and Responsibilities

• Reviews and enters all payroll data bi-weekly for Beach Administration office, including CUPE 15, CUPE 1004 and Exempt staff.
• Confirms target hours for each employee, identifies missing or omitted information for management correction.
• Reviews and processes all corrections for time entry and activity allocation.
• Provides time entry guidance, trouble-shooting, training, and back-up for all sites within the Parks and Recreation Department.  
• Reviews, monitors and assists with employee quotas such as vacation and sick leave, provides information and policy/procedure guidance.
• Processes applications and administration of employee claims for WorkSafe BC, medium and long term disability (MTD & LTD), graduated return to work (GRTW).
• Reviews and processes applications and administration of employee benefits and new hires.
• Provides a primary point of contact for Corporate Payroll to troubleshoot time entry inconsistencies and inquires, and to clarify and correct payroll forms and documents.
• Provides recruitment, staff action form support and training for the Parks and Recreation department, including creating, correcting and tracking eSAFs and eCAFs where required.
• Receives payroll error reports and liaises with time entry clerks to resolve errors.
• Processes, maintains and monitors auxiliary/temporary employee hours and increments. Required to perform manual increment calculations.
• Assists Budget Analyst and HR with position control.
• Assists with new employee onboarding and orientation as requested, including preparing new employee orientation packages and ensuring organization charts and staff directories are updated.
• Creates, files and maintains accurate records of confidential personnel files for Parks & Recreation.
• Assists with identifying, documenting and implementing work process improvements, standardized forms and manuals.
• Tracks and enters training data and provides reports as required.
• Supports p-card reporting, reconciliation, and file management as required.
• Updates staff absence calendars when requested.
• Provides back-up reception duties to the Beach Administration office.
• Assists with meeting room set-up and clean-up as required.
• Takes minutes at staff meetings and prepares agendas as required.
• Performs other clerical duties/responsibilities as assigned.

Qualifications
Education and Experience

• Completion of Grade 12, supplemented by courses in administration and/or job related courses together with sound related experience performing administration responsibilities related to and including time entry and benefits administration in a unionized environment, or an equivalent combination of training and experience.  
• Completion of the CoV SAP Time Entry Course would be an asset

Knowledge, Skills and Abilities

• Sound knowledge and experience applicable to wage, salary, and time entry administration. 
• Thorough knowledge of business English, spelling, punctuation and math.
• Considerable knowledge of the applicable rules and regulations which govern departmental activities.
• Knowledge of office procedures and skill in the operation of office equipment. 
• Knowledge of the principles and practices for maintenance of office records and filing.
• Ability to understand and interpret oral and written instructions.
• Ability to understand and apply the regulations of the collective agreements for CUPE 15 and CUPE 1004 and the policies for Exempt staff.
• Ability to successfully, effectively, and tactfully deal with staff in interpreting and explaining policies, rules, regulations and processes.
• Ability to use tact, discretion, and maintain a high level of confidentiality.
• Ability to take action in solving problems while exhibiting good judgement.
• Ability to make repetitive and arithmetic calculations with speed and accuracy, and to adhere to rigid time schedules.
• Work effectively independently and in a team environment.
• Possess good organizational skills. 
• Handle a varied workload in a busy environment with frequent interruptions 
• Ability to evaluate work methods and procedures and make recommendations for appropriate changes.
• Skill in typing (keyboarding) rapidly and accurately 
• Proficiency using business software (e.g. SAP, CACS, VanDocs) and MS Office (Word, Excel, Outlook)

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Board of Parks & Recreation (1400) 

Affiliation: CUPE 15 Parks 

Employment Type: Regular Full Time 

Position Start Date: November, 2024

Salary Information: Pay Grade GR-015: $29.2 to $34.3 per hour

Application Close: October 1, 2024

Additional Requirements

• Successful candidate may be required to obtain and provide a satisfactory criminal record check, as per the City of Regina's Criminal Record Check Policy.

• Successful candidate will be required to provide proof of acquired education.

• Additional assessments may be conducted to evaluate competencies, knowledge, skills and abilities.

Reporting to the Manager, Finance & Business Services, the Supervisor Administrative Services PS will supervise and coordinate all administrative, clerical, payroll and time & attendance reporting activities.  They will build strong relationships with our partners in the Pension Payroll and Employee Benefits (PPEB) and People and Equity (P&E) divisions to ensure alignment with corporate policies and to resolve specific inquiries.  And this individual will use their strategic lens to develop ways to assist Senior Leadership in decision making, and address the long-term continuity of the unit, in order to support Paramedic Services staff who work as part of a 24/7 operation.

If this sounds like you, we’d be delighted to hear from you!

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Supervises and coordinates a wide range of services, within Paramedic Services including, but not limited to, payroll time and attendance, records management, courier and mail services, office administration.
• Supervises, motivates, trains, recognizes and celebrates the successes of, assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and the encouragement of innovation in others.
• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
• Coordinates recruitment and initiates disciplinary action as necessary, participating in the grievance process, ensuring equitable outcomes are met.
• Supports the recruitment and promotional process for the Division, ensuring processes are fair and adhere to corporate policies, procedures and Human Rights Legislation and Collective Agreement provisions.
• Develops innovative and appropriate training programs for the unit's staff in areas of administration and payroll related practices, programs and procedures, especially with a focus in onboarding new staff.
• Works closely with the Pension Payroll and Employee Benefits (PPEB) division to identify and resolve payroll specific issues, and to mitigate for these in the future whenever possible.
• Provides and interprets standard reports to management staff and, based on the assessment of program needs and initiatives, suggests enhancements to these reports or the creation of new reports and dashboards to assist with decision making.
• Ensures legislative requirements and corporate policy changes are incorporated and compliant with staff training, staffing plans and programs.
• Develops payroll and administrative policies and procedures for the division and implements interim procedures of divisional administrative policies.
• Ensures accurate payroll administration and time entry into the payroll system and the consistent management of payroll source documents, forms, files, records management, rosters, reports, and audit activities, to meet the required Corporate and internal deadlines. Provides input, recommends and monitors payroll codes and applications to ensure they are controlled and maintained.
• Monitors and reports on the analysis of Paramedic pay variances arising from their six week cycle. Liaises with employees, Management, PPEB and the Union to resolve overpayment/underpayment issues.
• Monitors and provides oversight of organizational and position changes.
• Evaluates, adjusts and introduces innovative strategies to new and emerging issues, administrative processes, staffing requirements and priorities to meet corporate initiatives and the client's operational goals, objectives and business needs.
• Liaises with Finance, People & Equity, other divisions and various levels of staff to resolve administrative and payroll related issues, clarify roles and build partnerships, achieving mutual support and service improvements. Ensures that staff follow corporate guidelines, collective agreements and payroll procedures.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Works collaboratively and in conjunction with, the Corporate Employee Relations team when providing advice on collective agreements and in administering Collective Agreement matters. Provides guidance and advice regarding Corporate and Divisional policies and procedures and legislative regulations to all levels of staff and ensures consistent and timely implementation and adherence throughout the division.
• Participates in various corporate and divisional committees to identify, develop and implement various reports, management information systems, policies, processes and procedures for the improvement and coordination of corporate and divisional standards regarding SAP, the Workforce Central and TeleStaff systems.
• Maintains a continuous awareness of staffing levels. Analyzes and projects staffing requirements, and monitors resources to meet the Division's needs.
• Reports, coordinates, presents and negotiates the recovery of overpayments as per the terms and conditions set out in the Local 79 and Local 416 Collective Agreements and corporate policies.
• Coordinates the preparation and processing of the Division's payroll notification forms, employee separation forms, alternate rate forms, and employee payouts relating to internal promotions, transfers, terminations and retirements, etc.

Key Qualifications:

1. Post-secondary education in a discipline pertinent to the role (e.g., Business administration, etc.) OR a combination of education and relevant experience.
2. Considerable experience managing staff, providing team leadership and work direction in a corporate and/or unionized environment.
3. Considerable experience and understanding using automated payroll/time and attendance systems (e.g., SAP/KRONOS)
4. Experience successfully leading multiple project and change initiatives, from inception to implementation, in a detailed and time-sensitive environment.
5. Must possess and be able to maintain a valid Province of Ontario, Class "G" Driver's Licence.
6. Excellent interpersonal skills with the ability to establish and maintain effective working relationships with public and staff.
7. Excellent organizational skills with the ability to effectively establish timelines and handle a varied workload.
8. Ability to exercise independent judgement and discretion in dealing with confidential matters.
9. Familiarity with and the ability to appropriately apply applicable government legislation and statutes such as, Municipal Freedom of Information and Protection of Privacy Act, Accessibility for Ontarians with Disabilities Act, Employment Standards Act, and labour and human rights.
10. Ability to support the Toronto Public Service values and to ensure a culture that champions equity, diversity, inclusion and respectful work places.

Hybrid Work Program

The City of Toronto's Workplace Modernization Program is re-imagining how we work in our workplace. Its vision is to provide flexibility to our employees around how we work and where we work. It will also support a better work-life balance, improved job satisfaction and employee engagement. Improving the work experience is at the core of this program and everyone plays a significant role in its realization. We have introduced the Hybrid Work Program which supports amore modern and flexible way of working. The hybrid approach will allow us to keep the best of remote work while integrating the important aspects of in-person collaboration and team-work.

A Qualified List of candidates will be established for the Supervisor Administrative Services PS (Payroll) position in the Toronto Paramedic Services/PS Operational Support/PS Operational Support Finance & Business Services and will be in effect for 24 months from the date the list is created. Qualified candidates on the list may be considered when filling future  permanent and/or temporary vacancies in this position.

Notes:

• Applicants are required to demonstrate in their resume that their qualifications match those specified in the job posting.
• If selected for a temporary position, employee's placement is conditional on the approval of his/her executive director/general manager or designate
• Temporary and fixed-term part-time non-union employees will be reassigned to this position
• In accordance with the City's Acting Assignment policy, if the posted non-union temporary position becomes permanent, it may not be reposted

Looking for individuals who enjoy working in a physical, fast-paced, outdoor environment that involves delivering packages in residential areas for UPS. Package Delivery Drivers must have excellent customer contact and driving skills.

Qualified applicants must have a valid class 5 driver’s license. Package Delivery Drivers are expected to comply with UPS appearance guidelines. New drivers could cover multiple residential areas, so area knowledge is an asset as well as the ability to read a map.

COMPENSATION

• $17.30 per hour to start
• Approximately 40 to 45 hours a week (the hours are not guaranteed)
• Paid weekly - every Friday direct deposit into your account
• Immediate access to UPS ‘Employee Discounts’ upon hiring
• Paid training
• Opportunity for advancement

REQUIREMENTS

• Ability to lift up to 70 lbs. (35kg) without assistance and 150 lbs. (68kg) with assistance
• Ability to read and navigate with map books
• Valid drivers license
• Must pass a pre-employment road test
• Clean Driver’s Abstract respecting the following conditions:
• No at fault accidents within the last 3 years
• No traffic violations within the last 12 months

COMPANY PROFILE

UPS is the world’s largest courier company. UPS offers guaranteed wage increases, benefits, pension plan, employee stock purchasing plans and promotion from within opportunities.

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if a workplace accommodation is needed. Thank you for your interest in UPS Canada!

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

This position handles day-to-day services within an operation (e.g., on-call Air pickups, heavy pick-up accounts, unforeseen events, etc.). This position helps coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction is met. This position assists in facilitating the smooth execution of procedures and management of systems.

Responsibilities:
Resolves customer concerns within the operation.
Supports saftely and compliance.

Qualifications:
A recent graduate from a Business or Supply Chain program - Preferred
Knowledge of Microsoft Word, Excel, PowerPoint, and Access
Exceptional oral, written, and interactive communication skills
Skilled in effective research tactics with strong organizational skills

Schedule: 9 AM to 5 PM (flexibility required)

Starting rate: 17.58/hour