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CUSTOMER CARE REPRESENTATIVE SEASONAL POOL POSTING Full-time Job
Customer Service TorontoJob Details
Shifts: Various including days, evenings, and holidays
Number of Positions: Multiple seasonal positions available where you are required to work up to 32 hours per week
Location: Remote Work (On-site for training period only)
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster, and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our Customer Care Office is seeking applications for part-time seasonal Customer Care Representatives who will be responsible for providing first-contact resolution for customers of Metrolinx’ s public transit systems and services who contact the Customer Care Office with questions and concerns.
What will I be doing?
- Responds verbally and in writing to customer inquiries through various communication channels including social media networks such as Twitter and Facebook.
- Provides information and refers customers, when necessary, to appropriate outside offices, such as other public transit companies.
- Exercises effective listening skills and empathy to determine the nature of each call, anticipates customer needs, and provides resolution at first point of contact to meet customer’s travel requirements including trip planning, schedule, fare, station and policy information.
- Establishes and maintains rapport with customers by using probing techniques to guide call and identify issues/concerns.
- De-escalates any potentially volatile situations while providing customer service excellence.
- Compiles information for group-travel and special needs requests, and coordinates with peer representatives in Station Operations, Bus Operations, and Rail Operations to ensure the delivery of the best possible customer service experience.
- Provides corporate switchboard service ensuring transfer of incoming calls to the appropriate office/extension.
- Uses all available systems and resources quickly and accurately to respond to, and action, customer inquiries in an efficient manner.
- Maintains current knowledge of new policies, procedures, and services.
- Understands and delivers on KPIs and performance expectations as outlined by Team Leader.
- Performs other duties as assigned by a Team Leader in Customer Care or designate.
What skills & qualifications do I need?
- Completion of high school diploma or equivalency.
- Fluency in French that meets Ontario Public Service (OPS) standards is an asset.
- Minimum 6 months of experience delivering customer service in a Contact Centre environment.
- Ability to communicate verbally and in writing to customer inquiries in a quick and efficient manner.
- Ability to use a computer with relevant software and customer service programs.
- Excellent organizational, analytical, and interpersonal skills.
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation:
Accommodation will be provided throughout the hiring process, as required. Applicants must make their needs known in advance.
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants with disabilities. If you require assistance or an accommodation due to disability, at any point during the recruitment process, please contact us at: 416-202-5601 or email [email protected].
Locations: 20 Bay Street
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
CUSTOMER CARE REPRESENTATIVE SEASONAL POOL POSTING
METROLINX
TorontoCustomer Service Full-time
19.65
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Hotel front desk clerk Full-time Job
Hospitality Dawson CreekJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset
Computer and technology knowledge: Internet
Physical Requirements:
- The candidates should be able to work under pressure
- The candidates should be able to work with attention to detail
- The candidates should be willing to for overtime
Other Requirements:
- The candidate should be organized, flexible, and reliable
- The candidates should be able to work as a team player
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position.
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to register arriving guests and assign rooms, process group arrivals and departures, take, cancel and change room reservations, exchange foreign currency
- The candidates should be able to provide information on hotel facilities and services, provide general information about points of interest in the area, investigate and resolve complaints and claims
- The candidates should be able to process guests’ departures, calculate charges and receive payments, balance cash and complete balance sheets, cash reports and related forms
- The candidates should be able to maintain an inventory of vacancies, reservations and room assignments, follow emergency and safety procedures
- The candidates should be able to clerical duties (i.e. faxing, filing, photocopying), answer telephone and relay telephone calls and messages
- The candidates should be able to assist clients/guests with special needs, handle wake-up calls
- The candidates should be able to provide customer service
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below-mentioned details.
By email
[email protected]
Hotel front desk clerk
George Dawson Inn
Dawson CreekHospitality Full-time
17
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Track Maintainer/Labourer Full-time Job
Maintenance & Repair KenoraJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should possess a High School diploma or GED
Experience: Candidates should have a safety-oriented work ethic supported by experience within the labor industry
ADDITIONAL INFORMATION: This is a Safety Sensitive position, which will require pre-employment checks that can take multiple weeks to complete once successfully selected. For transparency in the recruitment process (9-12 weeks), we: Collect and gather applicants (2-3 weeks), Screen and interview candidates (2-3 weeks), Criminal, Drug and Medical Clearances (3-4 weeks), Notice period for new hires to current employers (2-3 weeks)
Medical Requirements: CPKC prioritizes safety as a core value, safeguarding its people, communities, environment, and assets through a robust Alcohol and Drug Policy. Mandatory pre-employment medical evaluations and drug tests, including for Trainee Program candidates, underscore this commitment
Background Investigation: The successful candidate will need to successfully complete the following clearances: Criminal history check, Reference check, and Education verification,
Physical Requirements:
- The candidates should be at least 18 years of age
Other Requirements:
- The candidates should have a valid driver’s license
- The candidates should have the ability to follow instructions and rules and regulations
- The candidates should have the ability to work as a valuable member of a team
- The candidates should have good written and verbal communication/comprehension skills
Responsibilities:
- The candidates should be able to perform moderate to heavy physical labor on an assigned area of track. This work involves tasks such as pulling track spikes, applying rail anchors, shoveling crushed rock, bending, and lifting up to 50 lbs on a regular basis, and performing repetitive tasks
- The candidates should be able to prioritize an emphasis on safety, as it is critical for all employees working in this environment around heavy moving equipment
- The candidates should be able to maintain focus at all times and demonstrate a willingness to work effectively in a team environment
- The candidates should be able to work outdoors in all weather conditions, including rain, direct sunlight, and snow, as the work location is outdoors
- The candidates should be able to be prepared for potential travel as part of the job. During travel, they will receive mileage reimbursement, hotel accommodations, meal expenses, and more
- The candidates should be able to adapt to being away from home, as accommodations and meal allowances will be provided
- The candidates should be able to understand that the work can be seasonal, and employees may experience lay-offs at the end of the work season. Re-employment will occur as needed, based on seniority order, for the next work season
Benefits:
- The candidates will get 2 weeks paid training to set you up for success as a Railroader, flexible and competitive benefits package starting from day 1, comprehensive company matched pension retirement plan, employee stock purchase plan, tuition reimbursement program, and annual fitness subsidy
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
Track Maintainer/Labourer
Canadian Pacific Railway
KenoraMaintenance & Repair Full-time
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Bus Driver Talent Pool Full-time Job
Transportation & Logistics OshawaJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have minimum of six (6) months public facing customer service experience or experience driving a commercial vehicle or other large vehicle is an asset.
Physical Requirements:
-
- The candidates should be able to perform all tasks related to boarding/deboarding and securing a wheeled mobility aid (WMA) customer
-
- The candidates may be asked to load and unload customer baggage, which may from time to time involve some degree of heavy lifting
- The candidates will be in a constant sitting position for extended periods of time without relief
-
- The candidates should have a high degree of visual concentration
- The candidates may experience variable weather conditions for short periods and also deal with noise, fumes, dirt, dust, and irate customers
- The candidates may have overnight travel
- The candidates will work rotating shift work, including split shifts, 24 hours per day, 7 days per week, plus statutory holidays, and they should comply with Ontario Commercial Driving Hours of Service regulations
Other Requirements:
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- The candidates should have a level of reading, writing, and learning skills normally attained through a high school education
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- The candidates should have the ability to assist patrons and emergency services under the direction from Operations Control
- The candidates should possess interpersonal skills to maintain customer relations
- The candidates should have good verbal communication skills to effectively communicate with customers in different situations such as detours and emergency information
- The candidates should be able to receive, understand, and follow instructions audibly in the field on a regular basis
- The candidates should be capable of working independently within varying shifts/schedules, sitting for extended periods of time, exercising a high degree of visual concentration, and driving large vehicles safely in variable weather and traffic conditions
- The candidates should be capable of handling cash, tickets, and tariffs
- The candidates should be able to obtain and maintain a Class “C” driver’s license and a “Z” endorsement. Please click here to review the requirements for obtaining a Class “C” driver’s license before submitting your application
- The candidates must successfully complete the New Driver Training program and all other training required by corporate policy
Responsibilities:
- The candidates should be able to transport and assist customers and baggage if required when on an assigned bus run
- The candidates should be able to examine proof of payment in the form of proper fare media for the zones traveled and operate fare equipment
- The candidates should be able to take responsibility for fare transactions and tickets for various time periods
- The candidates should be able to reconcile sales records, ensuring the validity of sales and receipts as prescribed
- The candidates should be able to ensure all Transit Regulations are observed by customers
- The candidates should be able to make announcements and distribute and collect marketing surveys
- The candidates should be able to perform pre and post-trip bus inspections in accordance with the most current regulations
- The candidates should be able to maintain the cleanliness of the interior and exterior of the bus
- The candidates should be able to ensure seating adjustments are made to assist customers who have special needs
- The candidates should be able to follow prescribed protocols in response to different levels of Safety Alerts
- The candidates should be able to represent Metrolinx and the Metrolinx brand and work in accordance with Metrolinx customer and safety charters when providing customer service
- The candidates should be able to work effectively in a dynamic work environment with a diverse customer base
- The candidates should be able to perform other tasks as assigned and agreed upon with the Union, including non-driving tasks
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
Bus Driver Talent Pool
METROLINX
OshawaTransportation & Logistics Full-time
17.03 - 30.83
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Web developer Full-time Job
IT & Telecoms VancouverJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need Bachelor’s degree
Experience: The Candidates should have 2 to less than 3 years’ experience
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, and Cover letter) through below mentioned details.
By Email:
[email protected]
Web developer
STUDY2020 CONSULTING INC
VancouverIT & Telecoms Full-time
28.30 - 30
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Food counter attendant Full-time Job
Tourism & Restaurants LethbridgeJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Security and safety: The candidates should have clear criminal records
Physical Requirements:
- The candidates should be able to work under pressure in a fast-paced environment, be physically demanding, and a repetitive tasker
- The candidates should be able to stand for extended periods
Other Requirements:
- The candidates should be client focus, reliable , have efficient interpersonal skills, , and be able to work as a team player
Responsibilities:
- The candidates should be able to keep records of the quantities of food used, package take-out food, portion and wrap foods
- The candidates should be able to prepare, heat and finish simple food items, stock refrigerators and salad bars
- The candidates should be able to serve customers at counters or buffet tables, take customers’ orders
- The candidates should be able to use manual and electrical appliances to clean, peel, slice and trim foodstuffs, receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
- The candidates should be able to remove kitchen garbage and trash, sweep, mop, wash and polish floors
Location: New York Fries – #515, 501 – 1st Avenue South Lethbridge, AB T1J 4L9
Shifts: Day, Evening, Weekend, Shift
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
Food counter attendant
Juniors Foods Services Ltd
LethbridgeTourism & Restaurants Full-time
15
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Automotive parts clerk retail Part-time Job
Sales & Retail TorontoJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset
Computer and technology knowledge: Internet
Location: 285 Dundas St E Trenton, ON K8V 1M1
Shifts: Day, Evening, Weekend, Morning
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorized (Work Permit) to work in Canada
- If Candidates unable to fulfill above mentioned requirements, don’t apply for the position
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, References attesting experience, Highest level of education and name of institution where it was completed) through below mentioned details.
In person:
285 Dundas St E
Trenton, ON
K8V 1M1
Between 09:00 AM and 04:00 PM
Be prepared for the screening questions. Include answer the following questions while applying:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Automotive parts clerk retail
GEP Sales
TorontoSales & Retail Part-time
16 - 18
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Human resources assistant Full-time Job
Human Resources EdmontonJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years’
Physical Requirements:
- The candidates should be able to work with attention to detail
- The candidates should be able to work in tight deadlines
Other Requirements:
- The candidate should be accurate, dependable, organized, initiative, reliable, and judgmental
- The candidates should have excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player
Candidate Status:
- Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to process classification, staffing and other personnel documents
- The candidates should be able to store, update and retrieve personnel related data
- The candidates should be able to manage personnel information database
- The candidates should be able to maintain registration systems, records and files
- The candidates should be able to prepare staff relations information, respond to enquiries regarding personnel matters
- The candidates should be able to provide basic information to clients and the public, screen job applicants
- The candidates should be able to arrange for in house and external staff training, arrange for advertising and posting of job vacancies
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.
By email
[email protected]
By fax
780-809-7846
Human resources assistant
JAK Staffing Solutions Corp
EdmontonHuman Resources Full-time
28
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Administrative assistant Full-time Job
FRESH CANVAS SPA & LASER CENTRE INC
Administrative Jobs SurreyJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Area of specialization: Correspondence, Reports and records, Statistics, Invoices
Computer and technology knowledge: MS Excel, MS Office, MS PowerPoint, MS Word
Security and safety: Criminal record check
Physical Requirements:
- The candidates should be able to work under pressure in a fast-paced environment, and a repetitive taskers
- The candidates should be able to work with attention to detail
Other Requirements:
- The candidate should be client focus, organized, reliable
- The candidates should have excellent oral communication and excellent written communication
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to determine and establish office procedures and routines
- The candidates should be able to schedule and confirm appointments
- The candidates should be able to answer telephone and relay telephone calls and messages, answer electronic enquiries
- The candidates should be able to compile data, statistics and other information, order office supplies and maintain inventory
- The candidates should be able to open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
- The candidates should be able to set up and maintain manual and computerized information filing systems
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
By email
[email protected]
Administrative assistant
FRESH CANVAS SPA & LASER CENTRE INC
SurreyAdministrative Jobs Full-time
27
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Welder | LMIA Approved Full-time Job
Maintenance & Repair RichmondJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualification such as a secondary (high) school graduation certificate
Experience: Candidates need an experience of 3-5 years
Physical Requirements:
- The candidate should be able to perform repetitive tasks
- The candidate should be able to pay attention to detail
- The candidate should be able to work with hand-eye coordination
Other Requirements:
- The candidate should be able to work in a flexible environment
- The candidate should be a team player
- The candidate should be able to work in an organized way
Responsibilities:
- The candidate should be able to maintain and perform minor repairs on welding, brazing and soldering equipment
- The candidate should be able to interpret welding process specifications
- The candidate should be able to determine weldability of materials
- The candidate should be able to operate previously set-up welding machines to fabricate or repair metal parts and products
Benefits:
- The employees get to work in a well known company
- The employees get financial benefits such as competitive salary
- The employees get various career development opportunities
- The employees get various paid leave benefits
Company Overview:
Since 2003, Unique Trucking Ltd has developed and maintained customer relationships lasting 18+ years while maintaining above average CSA safety scores and delivering superior service. The company is known to continue investments innovation by investing in people and technology.
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.
By Email:
[email protected]
Welder | LMIA Approved
Unique Trucking Ltd
RichmondMaintenance & Repair Full-time
28.50
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Planning Supervisor Full-time Job
Transportation & Logistics SaskatoonJob Details
Job Summary
Responsible for the transit route planning and charter coordination including short- and long-term planning to ensure efficient delivery of public transit services and to preserve and enhance the Division’s related infrastructure.
Duties & Responsibilities
1. Manages staff employed in the areas of schedules planning and charters.
2. Carries out, directs, monitors, and evaluates all service planning and design including the location of routes, stops, shelters, as well as all annual service changes.
3. Directs the development and implementation of policies and practices that govern service standards, route scheduling, and charter service.
4. Prepares short and long term plans for service standards, route designs, and buildings and terminal capital projects.
5. Provides project management and contract administration services for Transit capital projects, including budgeting, estimating, and call for tender functions.
6. Researches innovative approaches in staffing levels, service standards, route options, passenger counts and pass usage studies, fleet requirements, building and terminal requirements, etc., and prepares reports and develops/implements plans based on the studies.
7. Participates in public consultation and community meetings concerning routes and scheduling changes. Attends committee and Council meetings as required.
8. Prepares reports to respond to enquiries by City Council and the pubic.
9. Assists with the preparation and administration of budgets in the Planning Section.
10. Maintains liaison with roadways and subdivision development planners in order to ensure Transit requirements are accommodated adequately.
11. Approves or denies charter requests based on transit service capability.
12. Investigates and resolves anomalies in charter billing or other related information.
13. Performs other related duties as assigned.
Qualifications
• Degree in a related discipline, preferably with a specialization in transportation planning.
• Four to six years’ experience, in transit planning with two years’ supervisory experience.
• Possession of a valid Class 5 Saskatchewan Driver’s Licence.
• Current driver’s abstract from SGI demonstrating a safe driving record.
• Knowledge of planning principles, approach and techniques.
• Knowledge and ability to utilize computers as a routine tool in training and operations.
• Knowledge of scheduling and planning software.
• Demonstrated ability to plan, direct, coordinate, monitor, and evaluate the work of planning staff, consultants, and contractors.
• Ability to communicate effectively both orally and in writing.
• Ability to establish and maintain effective working relationships with staff, civic officials, representatives of other agencies, and the public.
• Ability to plan, monitor and evaluate the work of staff.
• Demonstrated interpersonal, conflict resolution and problem-solving skills.
Weekly Hours: 36.67
Planning Supervisor
City Of Sasakatoon
SaskatoonTransportation & Logistics Full-time
80,150.88 - 93,935.04
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Summer/Seasonal Labourer Full-time Job
Public Service SaskatoonJob Details
Job Summary
Under the supervision of the Supervisor, this position performs unskilled physical maintenance and repair work.
Duties & Responsibilities
- Performs a variety of manual labour duties for the roadways and water and sewer operations.
- Ensures work activities are performed in accordance with Corporate safety policies, regulations and procedures.
- Performs other related duties as assigned.
Qualifications
- Grade 10 education.
- Six months experience in the operation of machinery and power tools. Experience working with concrete, asphalt, and water and sewer construction would be an asset.
- Possession of a valid Saskatchewan Class 5 Driver's Licence. Class 3A or 1A would be an asset.
- Current driver abstract, from SGI, demonstrating a safe driving record.
- Ability to work with minimal supervision.
- Ability to communicate effectively and tactfully with the public and civic employees.
- Ability to work outdoors for extended periods and under all weather conditions as required by work assignments.
- Physical ability to perform the assigned duties.
- Skill in the operation of small maintenance equipment, hand, and power tools in an efficient, responsible manner and in accordance with recognized procedures.
Additional Requirements
As a requirement for your application, you must forward a copy of your driver's abstract to [email protected]
Weekly Hours: 40
Summer/Seasonal Labourer
City Of Sasakatoon
SaskatoonPublic Service Full-time
17.46 - 22.91
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