All jobs

09/19/2024

Address:

100 King Street West

Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports.  The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.

• Supports the execution of strategic initiatives; includes tracking metrics and milestones.
• Builds effective relationships with internal/external stakeholders. 
• Analyzes data and information to provide insights and recommendations.
• Leads the planning, coordinating and implementing department events.
• Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group.
• Coordinates and monitors budgets and reporting on results vs. budget.
• Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.
• Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).
• Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.
• Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements
• Prepares and logs departmental expense claims and reports.  Tracks expenses to ensure they stay within budget.
• Makes travel arrangements, booking flight/hotel reservations as needed.
• Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).
• Collaborates with internal and external stakeholders in order to deliver on business objectives.
• Support
• Organizes work information to ensure accuracy and completeness.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 3-5 years of experience in an administrative/professional support function and post-secondary degree in related field of study desirable.
• Verbal & written communication skills - Strong.
• Organization skills - Strong.
• Technical Proficiency - Strong
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.
• MS office, Excel, PowerPoint - Strong

Note: This role is 4 days in the office + 1 day remote.

$37,500.00 - $69,500.00

Affiliation: ATU 279

Salary Information: Training rate is 50% of full-time Bus Operator wage rate ($17.178/hr) (2024 Rates of Pay)

Note: Rates of pay after successful completion of training are as follows:

• 1st - 8th month - 85% of Bus Operator rate ($29.203/hr)
• 9th - 16th month - 90% of Bus Operator rate ($30.920/hr)
• 17th - 24th month - 95% of Bus Operator rate ($32.638/hr)
• After 24 months - Full Bus Operator rate ($34.356/hr) (2024 Rates of Pay)

Location: Transit Service, 1500 St.Laurent 
City: Ottawa, ON 
Job Category: Bus Operator; Transportation
Application Close: 30/09/2024

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with 0 demerit points accumulated to the City of Ottawa’s satisfaction. 
• Must be able to work shifts, weekends and statutory holidays at a variety of locations.; Additional vacancies may occur during the competition process

• Must be able to pass the Ministry of Transportation of Ontario (MTO) medical exam required to obtain a class "C" license prior to hire.

• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Application Close: 08/10/2024

WHAT YOU NEED TO KNOW

• Language Requirement: Various Language Requirements       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. 
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

** This posting is for one (1) Temporary Full-Time position that may continue until July 22, 2026 **

The Desktop Analyst would be responsible for providing on-site technical support and maintaining the end-user computing environment within the organization. This includes installing, diagnosing, repairing, and upgrading all end-user devices and equipment to ensure optimal workstation performance. The person will also troubleshoot problem issues in person, by remote tools, by telephone, or via chat in a timely and accurate fashion, and provide end-user assistance where required. 

The successful candidate will exercise a strong level of technical and customer service skills to perform the following duties:

• Install, configure, move, and maintain Windows-based workstations and related hardware.
• As part of the yearly lifecycle program, perform hardware upgrades and maintenance as needed.
• Receive and respond to incoming calls, service desk tickets, email, or chat regarding equipment incidents.
• Collaborate with team members to manage and troubleshoot Microsoft M365 applications, including Microsoft Office, Exchange, SharePoint, and Teams.
• Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
• Ensure the security and compliance of all computer systems within the organization.
• Research solutions through internal and external knowledgebase as needed.
• Collaborate with higher Tier level support analysts to ensure efficient operation of the organizations’ end-user computing environment.
• Participate in IT projects as required.
• Liaise with third-party support and equipment vendors, as needed.
• Contribute to technician knowledgebase by creating support documents as needed.
• Participate in on-call rotation schedule to provide support outside of regular business hours
• Perform other related duties as required.

Qualifications

• Completion of the twelfth (12th) school grade, or GED, supplemented b y a relevant computer certificate program from a recognized Community College or Technical Institute. Demonstrated experience providing excellent customer service skills are required.
• CompTIA A+ certification.
• ITIL certification is considered an asset.
• Excellent technical knowledge of Microsoft products including – Windows10/11, M365 Apps for Business, OneDrive, etc.
• Strong ability to diagnose problems and perform repairs on end-user IT assets including desktops, laptops, Surfaces and Rugged mobile equipment.
• Strong support experience with Mobile IT equipment in vehicles (Ex. Panasonic Toughbooks, Portable Printers, LTE Vehicle routers, LPR and Cameras)
• Working knowledge of mobile devices (IPAD, iPhone, etc.)
• Able to read and understand technical manuals, procedural documentation, and other guides.
• Strong oral and written communication skills
• Strong customer-service orientation with the ability to present ideas in user-friendly language.
• Effective interpersonal skills and relationship-building skills.
• Analytical and problem-solving abilities, with keen attention to detail.
• Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to work with a minimum amount of supervision and consistently meet deadlines.
• Lifting and transporting of heavy to moderately heavy objects (ie: computers and peripherals).
• Must possess a Class 5 Driver’s license and able to provide own transportation. Must be willing to obtain and provide proof of business related public liability and damage issuance of at least $1,000,000.   

Hours of Work:  33.75 hours per week, Monday – Friday. On-call duties during off hours may apply. Hours of work may be subject to the terms and conditions of variable hours of work program. The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the COE/Civic Service Union 52 Collective Agreement and the incumbent will be notified in advance. 

Salary Range:  21M, Salary Grade: $34.31 - $43.09 (Hourly) $2,315.90 - $2,909.10 (Bi-Weekly) $60,445.64 - $75,927.90 (Annually) 
                          The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton. 

General:

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
• Please include a current resume and covering letter with your online application.
• The option to work remotely is not available at this time.
• Applicants may be tested.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance, Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced security Re-Clearances at scheduled intervals or in any other circumstances, exigent of otherwise, as required by Human Resources Division. 

The Province of Alberta is a party to the federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility Agreement with British Columbia, and the New West Partnership with British Columbia and Saskatchewan.  All of these agreements promote labour mobility between the provinces.  Applicants may obtain information regarding recognition of extra-provincial credentials at www.tilma.ca.

HR Technician: CS 

Classification Title: Computer Support Technician
Posting Date: Aug 27, 2024
Closing Date: Sep 3, 2024 11:59:00 (MST)
Number of Openings (up to): 1 - Temporary Full-time
Union: CSU 52
Department: Edmonton Police Service
Work Location(s): Police Headquarters, 9620 - 103A Ave Edmonton T5H 0H7

Job Summary:

Working collaboratively within their team and system-wide, the incumbent sorts and packs deliveries, assists the Driver in loading and unloading the delivery truck and helps the Shipping Clerk II with specified supervisory tasks. As required, the incumbent prepares print orders, and advises on production and formatting (set up and image enhancement).  The incumbent maintains stationery stock and general supplies, and receives and delivers requests for same.  Assignments are received from a superior or directly from other branches or divisions.    The incumbent represents the Library’s vision, mission and values by demonstrating and modeling conduct that reflects the library’s policies and procedures.

Job Requirements:

Education/Qualifications:

• Completion of the twelfth school grade including or supplemented by training in duplicating and reproduction equipment operation, plus some experience in the operation of equipment and printing production formats, and shipping and receiving work, OR equivalent combination of training and experience.

Knowledge, Skills & Abilities:

• Considerable knowledge of shipping-receiving methods and procedures, regulations, laws, and dispatch times
• Considerable knowledge of the operation, adjustment, set up and maintenance of fully automated duplicating equipment.
• Working knowledge of the papers and supplies used in various types of duplicating and reproduction processes.
• Working knowledge of routine filing, sorting, name and number checking and other related clerical tasks.
• Working knowledge of commonly used printing production formats; principles and accepted practices of form layout and design.
• Ability to exercise some independence of judgment in planning work schedules, and solving work problems within the context of well defined procedures or according to precedents.
• Ability to provide information regarding such items as commonly used printing production formats, work schedules, methods, materials, or costs.
• Ability to understand and carry out oral instructions effectively.
• Considerable mechanical aptitude.

Affiliation: CUPE 391
Employment Type: Regular Full-Time
Salary: $27.04 to $31.66 per hour 
Work Schedule: 

Monday to Friday 7:30am – 4:00pm

Note: Work schedules may change with reasonable notice

Closing date: Monday, September 2nd, 2024 at 11:59pm

Hourly Rate/Salary: $ 64,463.00 - $ 85,952.00
Hours of Work: 35 
Work Location: Mavis North, Enforcemnt/C Stor 
Organization Unit: TBD
Department/Division/Section: CPS/Corporate Services Dept , CPS/Enforcement Division , Parking Enforcement 
Non-Union/Union: CUPE 

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. 

All personal information is collected under the authority of the Municipal Act. 

Number of Positions Open: 2

Posting Period: 29-JUL-2024 to 09-SEP-2024

A new Strategic Capital Coordination Office (SCCO) has been created within the Office of the Deputy City Manager – Infrastructure Services to lead the capital coordination between all internal and external partners that have a role in construction of infrastructure impacting City rights-of-ways. 

Reporting to the Manager, Capital Delivery Coordination unit within the Strategic Capital Coordination Office, the Project Manager will lead, support and facilitate a variety of projects to enhance the delivery of the City’s capital works program through planning, coordination, delivery and monitoring improvement initiatives. This includes, as appropriate, the identification, and ability to provide assistance with resolution of issues related to construction planning and coordination among City Divisions, various Agencies, Boards and Commissions (ABCs), utilities and third parties, and other government agencies and private sector organizations. The primary responsibility of the position is the management of construction coordination service delivery to achieve organizational performance and quality standards and expectations, ensuring conformance to division, service grouping and corporate standards.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other level of governments.
• Manages and provides leadership for assigned projects from inception to completion.
• Plans, prioritizes and supports internal and external resources in a timely and cost-efficient manner to meet Council objectives for capital program delivery.
• Provides input into assigned projects, ensuring effective teamwork, communication, high standard of work quality, organization performance and continuous learning.
• Supports the coordination of the multi-year, multi-jurisdictional infrastructure projects and programs.
• Supports interdivisional, interdisciplinary and interagency teams and consultation processes to expedite capital works delivery while addressing political, community, business and other stakeholder interests.
• Anticipates, analyzes and identifies organizational and program delivery impacts of emerging issues and activities, recommends and coordinates innovative solutions using sound professional judgement.
• Identifies opportunities and advocates for enhanced capital works process and tools with senior team members and, as appropriate, Agencies, Boards, Commissions and private sector utilities to advance capital works objectives.
• Supports and leads the analysis and verification of capital works delivery issues on behalf of all capital works partners.
• Liaises with the public, consultants, and stakeholders across other divisions and government agencies about projects, programs and developments that impact the coordinated capital program.

• Establishes, maintains and fosters linkages to other units throughout the City and other agencies to ensure effective partnerships within the Corporation and beyond.
• Reviews and provides recommendations on cross-divisional projects, policies and reports.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.

• Supports the development of strategic and innovative approaches to sound capital works planning, coordination, delivery and monitoring protocols.
• Identifies, evaluation and provides technical expertise and recommendations for the resolution of issues with assigned projects.
• Assist with the preparation of briefing notes, Committee and Council reports and presentations.
• Supports interdivisional working groups, setting agendas, documenting programs and reporting findings and conclusions.
• Participates in studies, analyses, research and helps develop effective solutions for complex problems while controlling measures for quality, efficiency and effectiveness of services.
• Fosters and maintains cooperative working relationships within and external to the division.
• Ensures excellent customer service is provided to both internal and external clients.

Key Qualifications:

1. Post-secondary education in a professional discipline pertinent to municipal infrastructure planning and delivery combined with suitable relevant project management experience, or an equivalent of education and experience deemed appropriate and relevant to the main job responsibilities.
2. Experience applying the principles of Engineering related to technical design policies and procedures, engineering design and construction standards, specifications, and processes, etc.
3. Understanding of Geographical Information Systems (GIS) mapping processes and techniques.
4. Demonstrated experience managing projects and delivering assignments demanding a high level of critical judgment and analytical thinking.
5. Excellent communication skills and a strong commitment to collaboration.
6. Demonstrated ability to provide conflict resolution assistance in situations involving multiple stakeholders with competing priorities.
7. Excellent oral and written communication skills including public speaking skills.

To fully carry out your duties in this key role, you will also call on your knowledge of relevant legislation including the Occupational Health and Safety Act and its Regulations for construction projects, as well as your proficiency in using computer software, including Microsoft Windows, Excel, Word and PowerPoint. Equally important, you have the ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Job Summary: As a Cleaner of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor the Cleaner will:

• Clean floors by sweeping, mopping or vacuuming
• Sweeping of exterior perimeter of the building
• Empty waste receptacle
• Transport garbage from drop points to garbage bins or compactor 
• Cleans and stores equipment and machinery used
• Replenishes cleaning solutions
• Follow procedures for dilution of detergents
• Low and high dusting, wiping surfaces, glass cleaning and cleaning bathrooms as required
• Notify supervisors concerning the need for major repairs 
• Other duties that management may assign depending on facility needs (cleaning appliances, run dishwashers etc.)

 Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds. 
• Specific vision abilities required by this job include close vision and the ability to adjust focus.