9915 Jobs Found
Customer Service Representative (Part time) Full-time Job
Customer Service HalifaxJob Details
As a Customer Service Representative, you will enjoy:
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Flexible schedules
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Large, stable employer
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Opportunities for fast career advancement
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Task variety
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Weekly pay
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Night shift premium
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Employee discount
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Scholarship program
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Years of service Recognition program
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Supporting temporary workers through PNP (some conditions may apply)
Your key responsibilities:
You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
What we are looking for:
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Customer service
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Communication and friendly conversation
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Performing at a quick pace while having fun
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Working as part of a team to accomplish daily goals
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Coming up with great ideas to solve problems
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Thinking quickly and offering suggestions
Great to have:
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Customer service experience
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Motivation to advance in your career!
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Willingness to learn and have fun!
33 Edgewater Street, Mahone Bay, NS B0J 2E0, Canada R474314
Customer Service Representative (Part time)
Circle K
HalifaxCustomer Service Full-time
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Client Service Associate Full-time Job
Customer Service CalgaryJob Details
Application Deadline:
01/03/2025
Address:
525 8th Ave SW East Tower
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.
- Books meetings with new prospects and prepares introductory package for the prospect/referral.
- Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
- Schedules and helps prepare client portfolio reviews for the Investment Advisors including setting up client calls, scheduling meetings, preparing reviews and provides updates to IA.
- Follows up on client inquiries, account maintenance, new accounts set-up, transfers and remitting funds from registered and non-registered accounts upon client’s request.
- Resolves client complaints in a timely and effective manner; escalates as required.
- Accepts and executes client initiated trades over the phone or in person and provides stock information as requested.
- Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
- Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
- Maintains and organizes client database and client files.
- Monitors incoming and outgoing assets and notifies IA of required actions to rebalance portfolios.
- Administers and processes documentation related to client files and regulatory requirements.
- Monitors redocumentation of client accounts on regular cycle to ensure client information and documentation is up-to-date.
- Ensures transactions and tasks are appropriately assigned to team members and completed.
- Mentors and coaches new or junior members to the team and branch.
- Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
- Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
- Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
- Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
- Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
- Maintains the confidentiality of client and Bank information.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 3 – 5 years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.
- Advanced knowledge of investment process and procedures.
- Advanced knowledge of administrative process and procedures as contained in Sales Administration Manual.
- Advanced knowledge of proprietary products and services in order to identify potential products and services to client needs and advising IA(s).
- Knowledge of compliance practices and regulations.
- Knowledge of Insurance and group products is an asset
- Knowledge of Trust and Estate services is an asset
- Knowledge of Financial/Retirement planning.
- Knowledge of trade processing rules.
- Successful completion of the Canadian Securities Course & Conduct and Practices Handbook.
- Current registration as Investment Representative (IR).
- 10 CO credits/Compliance training over a 2 year cycle to meet Mandatory IIROC Continuing Education requirement.
- Specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
Please note the base salary for this specific position in Calgary is $40,000 and this role may be eligible to receive a monthly discretionary bonus.
Salary:
$35,000.00 - $64,900.00
Client Service Associate
CIBC
CalgaryCustomer Service Full-time
35,000 - 64,900
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Bilingual Customer Sales and Service Agent Full-time Job
Customer Service DorvalJob Details
If you love working with people and take pride in delivering memorable customer service, then you could be just moments away from landing your perfect role.
What your day-to-day looks like
As a Customer Sales and Service Agent, you will provide exceptional customer service by answering every call promptly, courteously, and professionally. You will also:
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Be a knowledgeable source of information regarding flights, fares, destinations, and special offers
- Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings
- Ensure customer satisfaction by providing timely resolutions to customer inquiries.
Take a look at this video to find out more about the Customer Sales and Service Agent role:https://youtu.be/aTKy5mJ3fdE
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
- Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
- We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family
- Training and development tools to help unlock your full potential
Qualifications
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High school diploma or equivalent
- Available to attend and successfully pass our approximately twelve (12) week full-time paid initial training program
- Availability to work in shifts
- Ability to find creative solutions to complex customer situations
- An effective multi-tasker who can work independently with a minimum of supervision
- Eligible to work in Canada
- Customer service experience within a Call Centre environment
- Previous travel industry experience
- Working knowledge of computer applications and the internet
Bilingual Customer Sales and Service Agent
Air Canada
DorvalCustomer Service Full-time
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Senior Developer, Human Resources Digital Development Full-time Job
Human Resources DorvalJob Details
As a member of the HR Digital Development team, you will work with our internal client groups on change initiatives and projects within the scope of the People, Culture and Communications branch.
Responsibilities:
- Work with internal client groups to identify opportunities for improvement through development of web applications. Facilitate working sessions to formalize business requirements.
- Co-create systems / software or support current systems pertinent to HR services (learning and development, performance management)
- Responsible for design, coding, testing, and implementation of web solutions
- Guide junior developers with code reviews and coding best practices.
- Maintain overall team coding standards
- Be responsible for creating coding migration strategy.
- Maintain and enhance web solutions after implementation.
- Document technical and functional design.
- Employ best practices and established standards to ensure application is easy to use.
- Monitor system defects, flag those with a medium to high business impact and coordinate work-around solutions as appropriate with the business.
- Participate in weekly meetings with the internal service delivery team to track and prioritize work effort.
- Maintain security of internal access to HR data in accordance with Air Canada’s policies.
- Test strategies, plans and environment for stability and functionality
- Design and architect cloud-friendly applications using multiple cloud-based technologies
- Preparing and executing a strategy to migrate legacy applications to cloud-native and DevSecOps toolsets
Qualifications
- Strong Desire to solve problems, learn and improve relentlessly
- Experience with C#, ASP.NET, MS SQL and .Net Core is required
- Excellent understanding of object-oriented programming, relational database concepts, and coding standards.
- Proficiency in writing clean code, Data structures, Design patterns and SOLID principles
- Proficiency in data modeling and API design.
- Bachelor’s Degree in related field or equivalent work experience.
- Advanced understanding of coding frameworks like MVC.
- Experience working with application servers, administering, and configuring them. Preferably IIS.
- Experience with Responsive Web Design techniques
- Experience with continuous integration.
- Ability and aptitude for cloud-based software development in a team environment
- Passion/self-motivation for on-going continuous learning
- Excellent oral and written communication skills
- Experience with version controlling software and administering them.
- Excellent SQL and TSQL coding skills.
- Experience with Blazor WebAssembly is an asset
- Substantial knowledge of application security and OWASP Top 10.
- Keen interest in the airline industry.
- Very strong business and logical analytical skills.
- Ability to anticipate client needs and present solutions.
- Ability to initiate, develop, and maintain effective working relationships with team members including client groups, cross branch colleague relationships.
- Basic understanding of core and corporate HR processes is considered an asset
- Experience in gathering technical and functional design requirements is considered an asset
- Knowledge of application usability standards and modern UI design techniques is considered an asset
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Senior Developer, Human Resources Digital Development
Air Canada
DorvalHuman Resources Full-time
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Customer Relations Representative Full-time Job
Customer Service CalgaryJob Details
At Air Canada, we understand the importance of excellence in customer service. We also recognize that each customer interaction is an opportunity to make a positive impression.
As a Customer Relations Representative, your role is about building meaningful connections with our customers. You are an ambassador for Air Canada and must be comfortable responding to our customers by phone and in writing.
The current salary is $20.04/hr as per the collective agreement.
Key Functions & Accountabilities:
- Understand the importance of empathy in building long-lasting customer relationships.
- Demonstrate active listening skills to understand the needs of our customers.
- Evaluate each customer’s concern and complete the necessary research to respond appropriately and professionally.
- Respond with compassion and care to customer inquiries and complaints by phone and email, even under challenging circumstances.
- Take ownership of customer concerns and follow through with appropriate solutions, ensuring a high level of customer satisfaction and retention.
- Meet or exceed established targets.
- Provide feedback to leads, management, and internal stakeholders to promote continuous improvement of our products, processes and services.
- Perform other associated duties, as required.
Qualifications
- High school diploma or equivalent.
- Very strong customer service background, including demonstrated problem-solving skills and a solution-driven mindset.
- Strong interpersonal, time-management and teamwork abilities.
- Able to work independently.
- Available to work a variety of day, evening and overnight shifts, including weekends and statutory holidays.
- Able to adapt to changes in procedures, policies and regulations.
- Able to adapt to new technology with ease.
- Must be eligible to work in the country of interest, at the time any offer of employment is made. Note that seeking required work permits/visas or other authorizations which may be required is the sole responsibly of each candidate.
Linguistic Requirements :
Candidates must speak English fluently. Priority will be given to candidates who speak English and French. Candidates must have excellent writing skills in English. We would love to know if you are also fluent in Spanish.
Customer Relations Representative
Air Canada
CalgaryCustomer Service Full-time
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Millwright Full-time Job
Maintenance & Repair SaskatoonJob Details
Reporting to the Maintenance Manager, the Millwright is responsible for the reactive, preventative and predictive maintenance and troubleshooting of manufacturing and packaging equipment.
Salary
$45.01 per hour
We support and take care of our employees and their families by offering :
- Competitive salaries
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Opportunity to contribute to a collective RRSP & TFSA
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Paid time off: Sick days, floater days and volunteer day off
- Employee Share Ownership Plan with an employer match
- Organized activities for employees and their families
- Advantageous discounts on Saputo products
How you will make contributions that matter:
- Carries out reactive, predictive and preventative maintenance on plant equipment
- Trouble shoots and repairs equipment in breakdown situations to minimize downtime
- Carries out equipment installations and modifications, repairing parts where necessary
- Work effectively in a processing environment without jeopardizing food safety
- Follows company policies and safety-first culture while continuously improving standards
- Works effectively and collaboratively with other trades groups to complete project assignments.
- Performs other duties as assigned by Maintenance Manager or assigned leadership designate.
- Excellent trouble shooting skills able to work collaboratively with all departments
- Highly motivated initiator, able to work independently with minimum supervision
- Effective communication skills, able to complete computer-based workorders
You are best suited for the role if you have the following qualifications:
• Millwright with a journeyperson ticket/license or certificate of qualification
• Proven hands-on experience within food industry or high-speed packaging plant (preferred)
- Sanitary Stainless steel welding experience
• Electrical and PLC troubleshooting experience
• 4th class power engineering certification or Steam Boiler experience
• Refrigeration and air handling systems experience
- Excited and willing to work night shift (7pm - 7am) including the availability for weekends
Millwright
Saputo Diary
SaskatoonMaintenance & Repair Full-time
45.01
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Specialized production operator Full-time Job
General Category QuébecJob Details
The incumbent will be assigned to replace various functions within the production department during breaks, meal times and any other planned absences. He will have to ensure the fluidity of replacements for the various production lines to allow for optimal efficiency during transitions.
He will discover a stimulating work environment that promotes professional growth in a clean and safe environment.
Available schedule: 3d-4n-4d-3n (12h Variable and rotating, every other weekend)
Salary: We offer a salary of $28.55/h with evening (+$1.25/h) and night (+$1.75/h) premiums upon hiring.
We support and care for our employees and their families by offering:
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Vacation upon hiring;
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Generous and comprehensive group insurance;
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Group pension plan with employer contribution;
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Telemedicine and assistance program for employees and their families;
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Share capital with employer contribution;
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Generous allowance for parental leave;
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Paid leave; sickness, mobile and volunteer leave;
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Possibility to contribute to group RRSPs and TFSAs
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Training and development programs;
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Activities organized for employees and their families;
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Special discounts on our products;
Contributing in this role means:
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Operate the various bottling machines and their peripheral equipment
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Perform the duties of the position as assigned;
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Take samples and ensure product quality;
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Carry out washing of equipment and premises (CIP and manual).
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Complete various reports;
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Replace the supervisor (vacations, absences, etc.)
The qualifications sought are:
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Have work experience in a similar position;
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Ability to operate a forklift;
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Have skills in using tools;
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Flexibility and availability regarding work schedule;
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Be versatile and able to learn quickly;
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Be proactive and manage priorities well;
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Have good abilities for physical work;
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Demonstrate good communication skills and promote teamwork.
Specialized production operator
Saputo Diary
QuébecGeneral Category Full-time
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Representative, Sales (Kitchener/Waterloo Region) Full-time Job
Sales & Retail VaughanJob Details
Saputo Dairy Products Canada is seeking a passionate Sales Representative to partner with the Retails Sales team. Reporting to the Retail Sales Manager, the Sales Representative is responsible for managing all aspects of sales for a defined customer base in the Kitchener/Waterloo region. The Sales Representative achieves the targeted volume and profitability for the territory by creating business plans, developing both new and existing customers and executing marketing initiatives. The successful candidate is a creative, self-motivated and enthusiastic sales professional who is looking for opportunities to progress in their career.
Salary: $58,970 - $77, 420
*Salary offers will vary commensurate with experience, education, skills, and training*
We support and take care of our employees and their families by offering:
- Vacation upon hire
- Generous and complete benefit coverage with group insurance
- Group retirement plan with employer contribution
- Telemedicine and assistance program for employees and their families
- Employee Share Ownership Plan with an employer match
- Paid Parental Leave program
- Paid time off: Sick days, floater days and volunteer day off
- Opportunity to contribute to a collective RRSP & TFSA
- Training and development programs
- Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs (SALARIED ONLY)
- Organized activities for employees and their families
- Advantageous discounts on Saputo products
How you will make contributions that matter:
- Achieve the gross margin and volume targets as assigned
- Analyze and report on account performance, identifying challenges and opportunities
- Prepare and present business reviews to both customers and internal stakeholders
- Communicate effectively with Saputo Sales, Finance, Operations, and Distribution departments to maximize opportunities and address customer issues
- Develop and grow the Saputo book of business through new business acquisition, new product listings, and execution of promotional activity
- Develop and maintain a knowledge of the local market and community
- Evaluate and initiate opportunities for continuous improvement throughout the territory
- Maintain a high level of knowledge of the competitive landscape, including products, promotions, sales and innovation
- Develop and implement a schedule for customer contact, capitalizing on effective merchandising and display opportunities during these calls
- Participate in company and customer functions, as required
- Perform other duties, as assigned
You are best suited for the role if you have the following qualifications:
- A degree in Sales, Marketing or a related field
- Two or more years of sales experience, preferably in the retail market
- Experience in the Consumer Package Goods or Food Service industries
- Proficient with Microsoft Office
- Career-oriented with a desire to take on new challenges
- Highly motivated and able to prioritize and multi-task in a high pressure environment
- Track record of bringing projects to full completion, on schedule, with minimal supervision
- Valid driver’s license and use of a vehicle
Representative, Sales (Kitchener/Waterloo Region)
Saputo Diary
VaughanSales & Retail Full-time
58,970 - 77,420
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Manufacturing Engineer Full-time Job
Engineering GuelphJob Details
As Manufacturing Engineer - Assembly at PowerCor Manufacturing, you will play a key role in optimizing our manufacturing processes to enhance safety, quality and efficiency. You will work closely with cross-functional teams to identify areas for improvement, develops innovative solutions, and implement process enhancements that drive operational excellence. This position will primarily be on the shop floor working hands-on on the equipment.
Responsibilities
- Work directly on the shop floor to troubleshoot issues, implement changes and execute process improvements
- Address and resolve manufacturing issues in real-time, including equipment malfunctions, process deviations, and quality concerns
- Implement process improvements to enhance productivity, reduce waste/rejects, and minimize downtime/cycle time
- Utilize data analysis techniques to identify trends, troubleshoot issues and make data driven decisions to optimize manufacturing processes
- Lead root cause analysis investigations to address process deviations, quality issues and equipment failures
- Create and maintain detailed process documentation, including Standard Operating Procedures (SOPs), work instructions, and process flow diagrams
- Provide technical support and training to production personnel to ensure proper execution of manufacturing processes
- Knowledge of Pneumatics/Hydraulics, Assembly Concepts/Tooling/Fixturing
- Work closely with cross-functional teams, including production, maintenance, and quality to ensure seamless integration of process improvements
Qualifications
- A post-secondary Engineering degree, diploma or equivalent
- 1-3 years of hands-on experience as a Manufacturing Engineer in an automated assembly environment
- Strong understanding of manufacturing processes, equipment, and tools
- Ability to read and interpret technical manuals and drawings
- Excellent troubleshooting skills with a proactive approach to addressing and resolving manufacturing challenges
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Machine design mentality, SolidWorks proficiency and GD&T knowledge are assets.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities and challenges
- Ability to work overtime and weekends as needed
What Linamar Has to Offer
- Opportunities for career advancement
- Community based outreach supporting both local and global initiatives and charities.
- Social committees and sports teams
- Discounts for local vendors and events, including auto supplier discounts.
Manufacturing Engineer
Linamar Corporation Plc
GuelphEngineering Full-time
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Software Engineer Full-time Job
IT & Telecoms TorontoJob Details
We are the Innovation team in Canadian Banking Engineering. We look to utilize emerging technologies to optimize and improve the Bank’s internal processes.
The Role
Contribute to the overall success of the Innovation team with your software engineering skills, investigating new technologies and building quality software that helps to solve technology and business problems.
Is this role right for you? In this role, you will:
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Support our chatbot including training, updates, development and testing
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Reviewing and updating knowledge training documents as needed
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Participating in regular code reviews
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Research emerging technologies to understand how they can be used to solve problems more efficiently including building proof of concepts
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Work closely with others in a small team to interpret/discuss requirements and translate them to software solutions for multiple projects
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
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2 years working with Python
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Experience with JavaScript, Node.js, SQL,designing and deploying RESTful APIs
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Must possess excellent verbal and written communication skills, as well as strong problem-solving skills
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Energy, curiosity, being a continuous learner
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Nice to have: Git, Docker, React, shell scripting, noSQL databases
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Bachelor’s degree in computer science or equivalent
What's in it for you?
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Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
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Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
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Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
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Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
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Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Work arrangements: Hybrid
#LI-Hybrid
Software Engineer
Scotiabank
TorontoIT & Telecoms Full-time
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Senior Software Engineer (Reactjs/Nodejs) Full-time Job
IT & Telecoms TorontoJob Details
Contributes to the overall success of the Online Digital Banking in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.
Is this role right for you? In this role you will:
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high-performance environment and contributes to an inclusive work environment.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
- Full Stack developer with 8+ years of progressive experience working in the IT industry in roles like developer and team lead.
- Current on industry best practice and secure coding
- Analyze and oversee the team’s development efforts working towards successful code delivery.
- Provide technical leadership to teammates through coaching and mentorship.
- Maintain high standards of software quality within the team by establishing good practices and habits.
- Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain different applications.
- Design, develop, and unit test applications in accordance with established standards.
- Work with Delivery Leads and BSA’s to articulate efforts and compile estimates.
- Expert level experience in the following technologies: Javascript / ReactJS / NodeJS
- Deep knowledge of HTML / CSS / SASS (BEM, OOCSS, SMACSS, CSS3 Animations, Semantic HTML)
- Extensive experience in designing and developing enterprise grade software.
- Excellent verbal and written communication skills coupled with strong interpersonal and problem-solving skills.
- Time management skills with the ability to handle multiple assignments.
What's in it for you?
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Work arrangements: Hybrid
#LI-Hybrid
#BFUTR
Senior Software Engineer (Reactjs/Nodejs)
Scotiabank
TorontoIT & Telecoms Full-time
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Customer Experience Associate Full-time Job
Customer Service Elliot LakeJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Experience Associate
Scotiabank
Elliot LakeCustomer Service Full-time
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